Thank you for sharing this solution! I was ready to return my vacuum because of this issue. I used #15 1”O.D x 3/4” I.D “O” rings. The vacuum still picks up great and it is much easier to use.
Best solution out there, I so badly didn’t want to have to return this powerful vacuum. Used a few rubber bands and it now glides perfectly. Thank you for sharing!
Great solution!! We just got the Dyson Animal 2 from Costco to replace our old DC 41 and was very disappointed to find that it was almost unmovable on thick carpet. Your simple solution saved the day! We ended up using zip-ties (only because I had them on hand). So far, they are working perfectly. Thanks so much for this - back to you Mike. 😂
Well, THAT couldn't have been easier. One o-ring on each of the two front tabs wasn't enough, but two on each of the front tabs and the small rings in back did the trick. I was ready to throw this Dyson-recommended machine into the trash. Simple 90-second fix. You're my latest hero!
Thanks. Just got the vacuum and couldn’t believe that it had this issue out of the box after spending $500!!! We too were getting ready to return the vacuum until I saw this video and decided to give it a go. I didn’t have o-rings handy so I just used zip ties and it works perfectly. We have the Animal 2, BTW. There were ridiculous solutions like drilling holes in the vacuum (seriously!!!??) or having to get, cut and install a 1/2” PVC pipe. Not necessary!! I found this solution was the cheapest and quickest while NOT destroying the vacuum. Thanks again for posting.
I am THRILLED to report that your "Carpet Fix" WORKED FABULOUSLY!!!! Thank you. Kind of hard to believe that the Animal 2 actually has TOO much suction for most carpets, but am grateful you found, and made available, a simple yet effective solution (took more time to unwind the cord to test it than it did to actually fix it!). Much better than the PVC pipe alternative I saw or the suggestion to put HOLES in the gasket!!
Absolutely fantastic! My vacuum doesn’t keep stopping now as it has done since we bought it 6 months ago. All Dyson could suggest to fix the problem was to trade this in and spend another $800 on a stick vacuum! I had the rubber washers in my garage so no cost to fix the problem. That’s $800 saved. Thanks!
I tried this solution Michael, however it did not worked on my new Dyson Origin. Instead I removed the black sealing gasket installed on the top part of the cleaner head and now the vacuum cleaner works like a charm. Removing the gasket creates a small gap between the top and the bottom parts of the cleaner head, sufficient to allow some air to pass through and to prevent the cleaner head to get stuck on the carpet. This also allows a free movement of the bottom part of the cleaner head so it will operate without restrictions, as originally intended. This seems to be an over-engineering error from Dyson that created a perfect vacuum chamber on the cleaner head, instead of a working vacuum cleaner.
I sourced the o-rings locally for 72 cents, but it didn't work. However, removing the black seal as you suggested did work. I believe why this solution works for some, and not others has to do with the carpet and padding they have installed. In my case, original you could push the vacuum effortlessly, then we got new carpet and padding. The new carpet was of a much higher quality with extra thick/plush padding. The vacuum creates so much suction it would barely move on the new carpet/padding. I did take the vacuum apart and realized I had originally installed the removable piece incorrectly (it's easy to do). The three tabs on the front of the removable piece must be inserted into the body of the vacuum. With the old carpet it didn't matter, but with the new new even when installed correctly it still created too much suction. So for others. 1. Make sure the removable piece is installed correctly. 2. Try the o-rings (they cost me 72 cents at a local hardware store) 3. Remove the thin black seal.
First time buying a dyson and first thing i noticed how strong it was but also quite annoying how the suction was so strong it would not move! I recall older better built vacuums use to have the levels for different carpet. Great solution. I can’t believe dyson doesn’t have a solution to this. Their help department was clueless.
Thanks a bunch for your review. I coupled your fix with the comment below to wrap a rubber band multiple times over each front peg and it fixed the high powered DC 41 that woldn't even move on carpet to now nice glide and clearly doing it's job. Now we have to decide which one we're keeping the DC25 or the DC41. Great reviw TY.
Bought mine Animal 2 at costco 2 days ago---suction was too strong and dyson rep just told me today to return it, since the suction was too strong...solved with your gaskets~~
I tried your fix with the two O-rings and that did the job for high density carpet can't believe how much suction the vacuum has it's like I never vacuumed in years had a Kirby Deluxe that I thought was doing a really good job four times the amount of this one that I bought Dyson animal 2 origin thanks for the tip I knew it was something simple just a little bit over engineered but you wanted to suck that's bottom line right there it it does
i purchased your products maybe 2 years ago after we had new thicker carpet installed and the vacuum became very difficult to push. Your product worked very well for maybe a 18 months then it did not work. I ordered a set of 4 maybe again, 4 to 6 months ago thinking the others wore out. Still does not work. Still hard to push. If you ever come up with a newer product for this problem please let me know. Mine is a dyson but I think it my be the cheaper model. It is called the Dyson Light Ball
Thank you,, I watched so many videos knowing I'd find the right one, I was trying to hold the self adjuster apart to let the brush turn and it got worse. I was backwards. Thanks again
Hi Andy, here are the models that I researched: Carpet fix dyson model compatibility Dyson Ball Multifloor 2 Dyson Ball Animal 2 Total Clean Dyson Ball Animal 2 Dyson Ball Animal 2 Origin UP13 DC65 DC66 Dyson Light Ball Dyson Light Ball Animal Dyson Light Ball Origin Dyson Slim Ball Animal Dyson Slim Ball Multi Floor UP22 Dyson Cinetic Big Ball Dyson Cinetic Big Ball Animal Allergy The best way to determine if this will work for your vacuum is to check if your cleaner head is similar to mine in my video. As a comparison, the new Animal 3 has a different cleaner head, that doesn’t have the removable soleplate. Let me know if you have a question.
Hi Jim, My solution may work for the original Multiple Floor model. I researched on the Dyson website for the Dyson Ball vacuum at www.dyson.com/spare-parts/vacuum-cleaners/uprights/ball. The models that use cleaner head 966871-01 looks like my solution will work. Dyson lists these models: Dyson Ball Allergy Exclusive Dyson Ball Allergy Extra Dyson Ball Allergy vacuum Dyson Ball Animal Exclusive Dyson Ball Animal Exclusive vacuum Dyson Ball Animal vacuum Dyson Ball Complete vacuum Dyson Ball Multi Floor Exclusive vacuum Dyson Ball Multi Floor Origin vacuum (Fuchsia) Dyson Ball Multi Floor vacuum Dyson Ball Total Clean Origin Dyson Ball Total Clean vacuum Dyson UP13 Multifloor Contact me if you have a question. Michael Hart Email: Info@michaelhartdesigns.com Website: www.michaelhartdesigns.com CZcams Channel: czcams.com/channels/9CPD5mjkYEt7OPXjfhAjbg.html
They can be but, I don’t remove them on hard floors. I like to think having them on reduces the “snow plow effect” because the front of the soleplate is lifted.
Hi Micah, Let me know more about your model, your carpet pile height and what you used. Michael Hart Email: Info@michaelhartdesigns.com Website: www.michaelhartdesigns.com CZcams Channel: czcams.com/channels/9CPD5mjkYEt7OPXjfhAjbg.html
Size 12 o-ring works perfectly. Applied this DIY fix today to my step-mother's Dyson. Works well. $2 fix! Love it! Thank you for the video!
His solution works like a charm. Why didn't Dyson do it right in the first place?
Thank you for sharing this solution! I was ready to return my vacuum because of this issue. I used #15 1”O.D x 3/4” I.D “O” rings. The vacuum still picks up great and it is much easier to use.
July 2024 Your fix was hard to find but your solution was brilliant. Dyson needs to have this as part of their advice.
Best solution out there, I so badly didn’t want to have to return this powerful vacuum. Used a few rubber bands and it now glides perfectly. Thank you for sharing!
What a great solution! You should make Dyson pay you royalties and have them sell it for you.
Great solution!! We just got the Dyson Animal 2 from Costco to replace our old DC 41 and was very disappointed to find that it was almost unmovable on thick carpet. Your simple solution saved the day! We ended up using zip-ties (only because I had them on hand). So far, they are working perfectly. Thanks so much for this - back to you Mike. 😂
Same thing happened to me! I’ll try the zip ties - I have those! Thanks for the idea!
I ordered and installed the O-Rings for my Dyson Animal Pro Clean. The vacuum works perfectly now! Thanks for the solution and the fix!
Well, THAT couldn't have been easier. One o-ring on each of the two front tabs wasn't enough, but two on each of the front tabs and the small rings in back did the trick. I was ready to throw this Dyson-recommended machine into the trash. Simple 90-second fix. You're my latest hero!
Thanks. Just got the vacuum and couldn’t believe that it had this issue out of the box after spending $500!!! We too were getting ready to return the vacuum until I saw this video and decided to give it a go. I didn’t have o-rings handy so I just used zip ties and it works perfectly. We have the Animal 2, BTW.
There were ridiculous solutions like drilling holes in the vacuum (seriously!!!??) or having to get, cut and install a 1/2” PVC pipe. Not necessary!! I found this solution was the cheapest and quickest while NOT destroying the vacuum.
Thanks again for posting.
I am THRILLED to report that your "Carpet Fix" WORKED FABULOUSLY!!!! Thank you. Kind of hard to believe that the Animal 2 actually has TOO much suction for most carpets, but am grateful you found, and made available, a simple yet effective solution (took more time to unwind the cord to test it than it did to actually fix it!).
Much better than the PVC pipe alternative I saw or the suggestion to put HOLES in the gasket!!
Why on earth should you have to rig a brand new $500 vaccum
Absolutely fantastic! My vacuum doesn’t keep stopping now as it has done since we bought it 6 months ago. All Dyson could suggest to fix the problem was to trade this in and spend another $800 on a stick vacuum! I had the rubber washers in my garage so no cost to fix the problem. That’s $800 saved. Thanks!
I tried this solution Michael, however it did not worked on my new Dyson Origin. Instead I removed the black sealing gasket installed on the top part of the cleaner head and now the vacuum cleaner works like a charm. Removing the gasket creates a small gap between the top and the bottom parts of the cleaner head, sufficient to allow some air to pass through and to prevent the cleaner head to get stuck on the carpet. This also allows a free movement of the bottom part of the cleaner head so it will operate without restrictions, as originally intended. This seems to be an over-engineering error from Dyson that created a perfect vacuum chamber on the cleaner head, instead of a working vacuum cleaner.
I sourced the o-rings locally for 72 cents, but it didn't work. However, removing the black seal as you suggested did work.
I believe why this solution works for some, and not others has to do with the carpet and padding they have installed.
In my case, original you could push the vacuum effortlessly, then we got new carpet and padding. The new carpet was of a much higher quality with extra thick/plush padding. The vacuum creates so much suction it would barely move on the new carpet/padding.
I did take the vacuum apart and realized I had originally installed the removable piece incorrectly (it's easy to do). The three tabs on the front of the removable piece must be inserted into the body of the vacuum. With the old carpet it didn't matter, but with the new new even when installed correctly it still created too much suction.
So for others.
1. Make sure the removable piece is installed correctly.
2. Try the o-rings (they cost me 72 cents at a local hardware store)
3. Remove the thin black seal.
Can you take a picture of what this is?
You should send this video to Dyson world HQ in the UK.
First time buying a dyson and first thing i noticed how strong it was but also quite annoying how the suction was so strong it would not move! I recall older better built vacuums use to have the levels for different carpet. Great solution. I can’t believe dyson doesn’t have a solution to this. Their help department was clueless.
It worked! I just used two #12 O-rings that I had lying around.
Thanks a bunch for your review. I coupled your fix with the comment below to wrap a rubber band multiple times over each front peg and it fixed the high powered DC 41 that woldn't even move on carpet to now nice glide and clearly doing it's job. Now we have to decide which one we're keeping the DC25 or the DC41. Great reviw TY.
After viewing several other ideas, this one worked! And so simple. Thanks for the video!
Simple and works perfectly! I was ready to send my new Dyson back until I tried your fix. Thank you very much!!!!
You are a genius! The O-Rings are a perfect fix. Thank you!
Bought mine Animal 2 at costco 2 days ago---suction was too strong and dyson rep just told me today to return it, since the suction was too strong...solved with your gaskets~~
This guy is a genius and saved me so much money! Thank you! 🙏
Thankyou for posting this, almost returned my vacuum to Costco
Thank you! This worked. I too was about to send the Dyson back because it was too hard to push.
I tried your fix with the two O-rings and that did the job for high density carpet can't believe how much suction the vacuum has it's like I never vacuumed in years had a Kirby Deluxe that I thought was doing a really good job four times the amount of this one that I bought Dyson animal 2 origin thanks for the tip I knew it was something simple just a little bit over engineered but you wanted to suck that's bottom line right there it it does
i purchased your products maybe 2 years ago after we had new thicker carpet installed and the vacuum became very difficult to push. Your product worked very well for maybe a 18 months then it did not work. I ordered a set of 4 maybe again, 4 to 6 months ago thinking the others wore out. Still does not work. Still hard to push. If you ever come up with a newer product for this problem please let me know. Mine is a dyson but I think it my be the cheaper model. It is called the Dyson Light Ball
Thank you,, I watched so many videos knowing I'd find the right one, I was trying to hold the self adjuster apart to let the brush turn and it got worse. I was backwards. Thanks again
Works great finally had a use for the box of assorted o rings that were on the shelf in the garage
our carpet is way to thick for this solution to work. i feel cutting the rubber gasket would be best
We paid a premium for a Dyson and had the same problem. Our solution was returning it to Costco.
Thanks! Worked like a charm! We were getting ready to return it to Costco!
Great solution for our Dyson. Local shipping had it in 1 day and super simple installation! 😊
Your fix worked for me. I have the same vacuum as you. Thanks.
I had same problem and managed with hairbands and works perfectly fine. Thank you the the solution.
You are a genius - thank you SO much for sharing this!!!..was at my wits end & the zip ties work perfectly
Saved my new vacuum!
Will these O rings work on my new Dyson Origin? I don’t really want to cut away the rubber on the power head? Thanks. Andy
Hi Andy, here are the models that I researched:
Carpet fix dyson model compatibility
Dyson Ball Multifloor 2
Dyson Ball Animal 2 Total Clean
Dyson Ball Animal 2
Dyson Ball Animal 2 Origin
UP13
DC65
DC66
Dyson Light Ball
Dyson Light Ball Animal
Dyson Light Ball Origin
Dyson Slim Ball Animal
Dyson Slim Ball Multi Floor
UP22
Dyson Cinetic Big Ball
Dyson Cinetic Big Ball Animal Allergy
The best way to determine if this will work for your vacuum is to check if your cleaner head is similar to mine in my video. As a comparison, the new Animal 3 has a different cleaner head, that doesn’t have the removable soleplate.
Let me know if you have a question.
Worked for me! thx
Thank you. Great solution. Simple and cheap fix.
What size O rings did you use for this fix?? Thank you!
Will this solution work on the Dyson Ball Multi Floor Original model? And which set of rings should I purchase? Thanks
Hi Jim, My solution may work for the original Multiple Floor model. I researched on the Dyson website for the Dyson Ball vacuum at www.dyson.com/spare-parts/vacuum-cleaners/uprights/ball.
The models that use cleaner head 966871-01 looks like my solution will work.
Dyson lists these models:
Dyson Ball Allergy Exclusive
Dyson Ball Allergy Extra
Dyson Ball Allergy vacuum
Dyson Ball Animal Exclusive
Dyson Ball Animal Exclusive vacuum
Dyson Ball Animal vacuum
Dyson Ball Complete vacuum
Dyson Ball Multi Floor Exclusive vacuum
Dyson Ball Multi Floor Origin vacuum (Fuchsia)
Dyson Ball Multi Floor vacuum
Dyson Ball Total Clean Origin
Dyson Ball Total Clean vacuum
Dyson UP13 Multifloor
Contact me if you have a question.
Michael Hart
Email: Info@michaelhartdesigns.com
Website: www.michaelhartdesigns.com
CZcams Channel: czcams.com/channels/9CPD5mjkYEt7OPXjfhAjbg.html
There is no description on my tablet
Here is my website:
www.michaelhartdesigns.com
Best salutation ever!!! Thank you so much!!
Do you remove the orings when you want to vacuum hard flooring?
They can be but, I don’t remove them on hard floors. I like to think having them on reduces the “snow plow effect” because the front of the soleplate is lifted.
what size are these o rings?
Hi Michael, how do we purchase the O rings for this?
I have a website for your convenience www.michaelhartdesigns.com
Ours is a dyson light ball only will your o-rings worked on this?
Hi Ed, I’m not sure, but we can check the cleanerhead. contact at email info@michaelhartdesigns.com
@@MBMHART You should send this video to Dyson world HQ in the UK.
Didn't work for me. Hope it did for others
Hi Micah, Let me know more about your model, your carpet pile height and what you used.
Michael Hart
Email: Info@michaelhartdesigns.com
Website: www.michaelhartdesigns.com
CZcams Channel: czcams.com/channels/9CPD5mjkYEt7OPXjfhAjbg.html
As expensive this product is itself, the Dyson should have fixed this issue. Like really disappointing.
👍👍
Also check that the circular filter in the ball is correctly aligned. - made a huge difference on mine czcams.com/video/g3a8Y6MsHAw/video.html