Remarkable Connect: Subscription And Business Model Overview
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- čas přidán 30. 05. 2024
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So, the Remarkable Subscription model is now officially out, and yeah. It's not good. It's really not good.
#mydeepguide #remarkable #remarkable2
FOR MORE INFO ABOUT THE RM CONNECT:
remarkable.com/store/connect
support.remarkable.com/hc/en-...
Thank you for watching and if you liked the video, like and subscribe :)
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This is the most remarkable attempt at a commercial suicide I've ever witnessed
Indeed. I've never seen anything even remotely close to this.
@@MyDeepGuide its like nokia refusing to adopt android :)
'remarkable attempt' - I saw what you did there 😁
Being a photographer, Kodak comes to mind :)
I was on the point of buying a Remarkable 2 and all of a sudden these subscriptions… I feel ripped off even before buying one!! Time to look into some alternatives…. 🤨
I think people at Boox are likely all drinking champagne laughing…
On a more serious note, I will stop suggesting remarkable to people and send them straight to Boox Note Air.
Same here. Got the RM1 now RM2 and was rethinking the remarkable because of, missing Bluetooth, backlight/frontlight, slow Epub display etc. etc. And was eyeing Boox already. This makes the decision easier. There is absolutely no guarantee that we'll see any new software being distributed to legacy RM buyers, so will not gamble on that.
100% Boox employees are having a great party. What a gift they have been served! (And yes, I will also be recommending Boox)
I just sent this to RM customer care: "I have been a ReMarkable 1 user for several years and was considering purchasing a ReMarkable 2. Now that you have put all the features behind a paywall, there's little chance of me making that purchase."
if you have an account im pretty sure you got a free connect subscription which will also apply to your rm2 if you do buy it
@@jeo7347 Yes, but for how long?
I thought until now that about the current features will be the basic model, and rm will come up with new features for the subscriptions. But like this? It is, as you say, just incredible and leaves me speechless.
Me too, I didn't expect that as well and thought reMarkable would/could not charge money for functionality the competition offers for free. I like the rM2 device, but would probably choose an other brand next time. I do understand that this small company needs money to grow, but this is not looking good...
I have just put it back in it’s box. I have used this since day 1 - absolute piss take. They lose me.
@@Allmec Existing customers can continue to use the device without any problem. Investment in a future rM3 device? I don’t know… 🤔
@@thomaspfister3826 - My problem is not that I have my own device now and that I can get the support that I want now. I take issue with the product line and the company. I want to be a repeat customer. I want to be able to buy this as a gift for family & friends. However, with this subscription business model... I must abandon this device and find another, even though I will continue to use my own. By implementing subscriptions, they have spit in the face of customer loyalty. (Also, with the new Terms, they have stipulated that they may charge legacy owners a subscription for new functionality... So... I think I just wasted a lot of money on a device that is going to try to pull more money out of me in the future on a monthly basis. I don't want to rent a device and service. I wanted to buy it.)
Yeah it's horrible. For now existing users are spared, but I'm not so sure they will keep doing that in the future... If they charge me for anything, while I paid for it already with purchasing the reMarkable (like handwriting conversion and screenshare), I don't know what I would do...
Well, if I would be thinking about getting Remarkable, it just became a no-go.
However, watching your reactions while going through the subscriptions without checking them out beforehand is priceless. Thanks for the great video.
I'm exactly in this situation... and very disappointed. Compared to the "full" experience, the Remarkable experience is very low cost in a high end device... total non sense.
I totally agree that watching him react was very informative. Thank you!
Would have been nice to have had Melanie join the RM2 Family but I don't blame ya. Basically instead of innovating over the last 2 years all remarkable did was come up with a subscription plan and give users the options of buying a previously "stock version" of the RM2 for $$ a month or getting a unit devoid of any features for a still very large purchase price.
Who the fk is steering the ship over there! I love my RM2 but I am now seriously worried the company is about to go belly.
When I read about this move, I came to exactly that conclusions :
* both my rm1 and rm2 are great devices
* handwriting and send-to-email are necessary functions that were added later than I had hoped for, but they were finally added.
* screen sharing, over usb, was nice. I liked it.
* although I sincerely HOPED they would add a 'share documents with another remarkable device' (as in: my household now has 2 devices, but cannot sync them between us? How will anyone, ever, use this in a team? (I didn't ask for simultaneously changing the doc, just put it on both devices and let me read it (in public transport) ?
But
He's 100% right: everyone can understand that a device's price may change, but
* pretending a discount while upping the base price?
* taking away basic and necessary capabilities unless adding a 100$-a-year subscription?
I too cannot imagine that will attract new buyers.
AND
This move may motivate 3rd parties to use the Linux/unix part of the OS to uncouple remarkable devices from rm services all the way. Asking a one-off 100$ might work.
Too late for me. Too bad, I was looking forward to using it. Hiding the limitations in small print, when presenting the product to future buyers, is not very honest. Had I read it, rather understood it before buying, I would not have bought it.
Now I understand the joke why screen share over usb requires active Wifi on rM2 - they have to check active subscriptions. Shareholder experience kills user experience :-(
You got it!
And a joke became a reality!
I'm an early buyer so not concerned by these subscriptions. Nevertheless, if I were looking to buy the reMarkable 2 now with the mandatory paid services, I'd definitely opt for another device.
Touche!
I could imagine that any new features will remain locked for us early adopters, though. It is a sad day, where the true intentions of the makers of the ReMarkable tablet have come to light: it's money, and money alone.
Assuming that future features could be accessible only behind subscriptions, it’s mean that also older users will not get gratis updates for their remarkable device. I think this is the real problem (if this is the true, I think we need to wait for be sure of it). Instead Boox and Supernote device will continue to evolve and their users will have better features over time.
@@alessioriccardi9816 i hope you are wrong! There is still much potential in the hardware and when i bought the device i counted on futher development. And new features where great, but it is still weak compared with a standard tablet.
@@themerus9421 I hope to wrong too, I have been a Remarkable users but I switched to Onyx for various reasons. But I’m very sad for all the remarkable users, I understand their pain about the new subscription mode and I’m very sorry for them.
Anyway it isn’t a sure thing. Also they probably will release some update over time, optimising the system ecc.. but I think that the most advanced feature will not be available without subscription. But if you think that at this time for the new users is already impossibile use the “handwriting conversione function” (this is a basic function in my opinion) and you can’t send note through email, well the future doesn’t look light.
I mean the Supernote team have revealed a amazing road map, remarkable is moving existent features to payment system..😩
Hey, your review helped me not waste $500 + dollars on this thing. I'm soooooo thankful...
This just blows me away the up-marking of the pen and the entire thing. And even though I own a rM2 and use it almost daily, I've never taken it online. Not ever. I literally got it as a paper replacement BUT, that said, when my rM2 dies, I can't see buying another one. I mean I LOVE writing on mine, but this new thing they're doing to new buyers, makes me sick. I find the company disgusting. Which makes me sad to say but no. Just no. On the bright side, Black Friday sales for other e-ink options might be wonderful. And lastly, thank you for making this video and sharing it with us. Was great to see a live sorta read along. You do well in both the product testing and these kinds of quick videos. Cheers, Ivy.
I haven't yet received my ordered RM2. I am no fan of putting personal info in clouds. How easy is it to backup the full device with a computer via cable/WiFi?
@@spIette Hey Spletty. I don't know because I never even connected my device to my computer, not even once. But hopefully someone here can help you with that. Cheers, Ivy.
@@spIette Mine connects just fine via USB. I use windows 8.
Boox and the other competitors don’t require a subscription. I don’t see any compelling reason why a prospective customer would buy this device. Could be a fatal move on their part.
Maybe you could add this video to the description of your most viewed videos. Like a warning for people thinking of buying one, I would be very thankful. Thanks for your videos, really helpful :)
Unbelievable! Simply put, they just destroyed the product. This is like early Christmas to all Remarkable competitors. I’m speechless and extremely disappointed. RIP Remarkable.
To be honest, I haven't seen a viable competitor in this field. Owned the Lumi 2 and the design flaws are far more egregious than ReMarkable's software, inclusive of this new subscription model.
WOW ... I was saving money for a Remarkable ... but with this change I'll invest in a Boox or so... any of the competitors is now a better offer, no matter how much better the Remarkable Hardware Quality might be. ...
Yeah I thought about this. All you people who have been considering it or saving up for it are gone. I’d be the same if I didn’t have mine already.
Boox are really good, I got one. I had really bad feeling from the start after how they treated customers who prepaid for RM2. Now, it's reality.
A boox was definitely my second choice if for some reason I couldn't buy the RM2. If I was buying today and heard this, I'd go for the Boox, probably the B&W one as the color eInk still looks too washed out for my tastes and it bleeds over into dulling the black and white stuff, so it all just looks a tad foggy to me.
@@heavysystemsinc. I'll order a Nova Air as soon as I can afford it. :)
Voya love the passion - did a live this afternoon. My assumption this is all VC driven which they took in 2019. It is about company valuation and what they expect. That is why I say never take unneeded money. All the VC’s want is ROÍ and they are not seeing it. 30,000 units sold is only $20MM top line. Just not enough money in the game. If they don’t get subscribers and grow top line I don’t think you will see a rM3 no bank or VC will take them on and will die a slow death. Think this was the plan when they took the VC money. Anyways I explain all the banking information on my channel. Just trying to recover funds to grow and a hardware company with minimal accessories is not going to get to the 1B valuation I am sure the VC’s are screaming for. Great video!!
I my opinion you are right! The company had not much other choice if they want to grow and develop new competitive devices in the future: this costs a lot of money. Will they find enough subscribers for basic functionalities and grow? This situation is not looking good for loyal customers: when the don't make it, rM will go bankrupt sooner or later an will leave us in the dark with unsupported devices. When they are successful with it, we have to pay subscription fees as soon we get a rM3 device. Either way, two bad choices...
Thanks for covering that important aspect! Absolutely, no doubt that the big investments they got are now pulling the leash. However, they had a while year to prepare for this change, and this is the best they came up with? It's ridiculous.
JB, good point. Never take money you do not really need!
Valuation is not going to go up after this. They just lost a bunch of new customers like me, who were waiting for the black Friday sales to get one. Now it's probably going to be a boox product for me.
It will backfire, I think. I’ve wanted an RM2 for ages but I won’t get one know, I’ll get a Boox instead. Just don’t trust RM as a company.
Well, I'm turning off automatic updates as of today. Who knows what limitations they'll add in an update down the line. Also who knows when "Connect Pro" will show up, that we (early adopters) won't get access to.
Right on the money.
Good idea
I’ve been weighing different e-ink note takers and having a hard time deciding which one to get, but this makes it easy to rule out the RM2.
Ow, now it makes why it wasn't possible to connect two devices to the same account. Strategical planning, remarkably done.
They just made a transition from cool startup to we-are-greedy-business as usual. The magic is gone. Puff!
The new 'business' model made me to finally put on paper device vs actual paper discussion.
Remarkable 2 - 529 euro + 8euro/ month subscription
Paper: 3xa4 quality notebooks = 5 euro
with an average of 3 A4 pages per day( that is a lot of writting for notes, for me at least) you get aprox 150 days per set
adding to a year(365day) ~ 12.5 Euro
times 40 years, a lifetime of writing=> 500 Euro
So the cost of a lifetime of writing is LESS than the device itself (without subscription).
A device which in the the perfect world could last you more than 10 years. probl half of that in real world.
I totally understand the advantages(screen, portability, integration and sharing) but the difference is simply ridiculous for a Paper replacement. The company which will release such device at half the price and without a subscription mambo jambo model, will have the success not with niche market but with the broader audience which is already looking for a distraction free but somewhat connected model
Cheers
Thanks for this very clear video. As a user (fortunately I bought last year) I totally agree with you; this is disgraceful for future customers who will buy and get no features, not even the basic send by email for free. I recommended the rm2 to a lot of people but will no longer under these conditions.
Yup! They definitely just pushed away any potential customers and pissed off existing. Don’t understand their thinking. As you said, with so many other options available, and rM not a top-tier must-have device on the market, why would anyone at rM think this would succeed 🤦♂️ It boggles the mind. I love the h/w but this is madness. I’ll probably drop 1 star review in the site.
Virtually at any video about epaper devices (not only notetaking ones) I got rM advertisement. I'm shure, they get a lot of buyers at the end of this year. The subscription model is so new, there is no review video about the naked device available at the moment.
"Borderline useless" I concur. Thank you for your time and efforts to make these wonderful guides.
I share the same points of view as the video expressed; I was speechless when I found out, specially with all the artificially inflated prices. Basically "let me give you $30 off a product that I just increased the price by $30".... that was low.
I cannot believe this.
I like this device very much and was happy to see the evolution.
I did recommend it to colleagues and fiends; but now with such extra cost for services you expect by getting such a device it’s killing the business case.
As a new buyer, I would go with another ebook solution or iPad with paper like.
I have always felt that I needed to justify the price by saying that it does one thing really well. I have been recommending the device for years, stripping away the basic functionality of sending and exporting documents easily, and charging extra for them makes it impossible for me to recommend it. I love my rM and it has truly improved my work flow, but I would not spend almost 100 dollars a year for it. There are other e-ink devices that are close enough without a subscription.
I have recommended these to at least two of my friends who have bought them. Now this feels like a bait and switch. The outrageous $100 RM2 markers which easily break were bad enough. Now this. Remarkable is turning into a cable TV or airline in the way the treat customers. No more recommendations from me.
I share yor thoughts, have recommended it too, but couldn‘t do that with a good conscience anymore. I agree with both R.L. Dane though, that would now seem like the best current option.
And just like that….I’m buying a Supernote A5X! Thank you for doing this video and all your brutal honesty. I take your recommendation highly, and look forward for many more reviews to come!
I enjoy the A5X quite a bit.
How did you find the supernote after remarkable?
I am glad that I purchased my RM2 when I did - I have found it very helpful for taking notes/doing homework, however if I were looking to purchase it after today I would opt for something different. Remarkable's software improvements over the past year have been sluggish and overly unimpressive, and I doubt that adding this paid subscription will truly inspire them to produce quality software updates. As always, thank you for keeping us all updated Voja!
Love using my RM2. But no longer can I recommend it. Unless these latest changes are modified (hopefully from consumers backlash) I will be definitely be looking at a different product to upgrade in future. Thanks for your authenticity V. Your reviews are outstanding. Like you, I love the feel of writing on RM2 and being creative. Feel so sad that great potential is being extinguished. RIP RM2.
Some VP of Subscriptions should be in the dog house inside Remarkable about now. What a dolt.
Would you even trust them if they changed their mind?
ok so the U$7.99 plan gives you a U$100 discount. So basically you are buying the device at full price with 1 year "Connect Plan" for free. After that your device basically becomes a fancy sheet of paper.
If you plan to use the device for more than 2 years (and why wouldn't you) the remarkable not only have less functionality but is also more expensive than the Boox Note Air. Let's see how it works out for them.
You can't compare china with Europe. In Europe software developers and engineers have big wages
@@dimos15 I don‘t see any comparison of China vs. Europe here. And do you have a reliable source to confirm that reMarkables‘ developers are located in Europe? Even in Europe, there are lots of differences when it comes to wages.
@@goldenstarshine he said it is more expensive than the note air
Thanks Voya for your honest reaction, 09:35 the long pause and your face said it all. Sad times.
I didn't have time to do research or even read it, so it was all in real time and I wasn't prepared. I expected 50-50. Some stuff bad, some stuff reasonable. Never all of this.
I am now evenn more glad I utilized their 30 day money-back guarantee and sent my baby back. I bought the A5x instead for reference.
These changes are a killer feature in a literal sense. Under these circumstances, the device can unfortunately no longer be recommended.
I like my Remarkable 2 but I would not have bought it under the new conditions, at least for this price.
Very sad news. I hope that this strategy change is not the result of critical financial issues of remarkable.
If I knew someone who really wanted to get an rM2, I'd tell them,
"Look, the cloud services are kind of rubbish anyway, so buy the three month 'premium' plan, get the $100 off, cancel the subscription (they keep the three months upfront, but you keep the $100 off), go buy RCU, and sync with your computer like it's 1999."
You'd have to remember to tell them that cancelling the subscription voids the product warranty.
I was about to buy one. Just looked for a device for my notes as a students. Well now I’m buying the competitors.
yeah.. this is sad indeed. Never ever would I want a tablet with a subscription, that does not "give" me anything Im not allready expecting my device to do. So.. as of today, I would not have bought a remarkable 2 at all. It was allready borderline expensive as an "item" allready. Like you, Im just saddened by this.
The good thing about these news is your reaction on going through the offer. Thanks for your video! I love my Supernote A5X...
Also, Voja, when I signed up for the free connect as an existing user, I noticed this: "Your free plan includes all launch features, such as Google Drive and Dropbox integration and Screen Share." Sounds to me like future features will not be a part of what we get for free....
I think you are correct. I suspect if we want newer features we will have to pay.
Their official response a few weeks ago was that existing users will basically be upgraded to the full tier, for free. If it's not the case, that would be disgusting, and, unfortunately, in line with everything else they did with this...
@@MyDeepGuideI think they can claim that they did upgrade us to the (current) full plan for free. For what is the current/launch Version of the full. But it sounds like they won't give us anything more or anything new.
Curious as to what market research or customer surveys were done prior to this new decision. We knew it was coming but where are the advantages for the company? There are none for consumers. Very confusing and upsetting. .
I can hardly image that there were either market research, or customer surveys - this rather smells of corporate or venture capitalist greed.
Well done for calling these scammers out. This must violate consumer laws in most countries. To put the price up in order to knock it down again is deceptive and illegal. The unit itself builds up an incredible desire to purchase, if you want one you really want one badly. I wanted one but not now!
Very well spoken. I’ve been on the fence about an RM2 for months now (also considering an iPad Pro), and this is the nail in the coffin for me. No way would I purchase this device now. I didn’t realise there was a subscription model, and apparently it is a rather recent update. Thanks for this video, it really supported my decision.
I just canceled my Remarkable 2 order. I will be ordering the SuperNote a5x. Thank you very much, Voija!
I waNt to thank you for this informative video. I bought 2 of these tablets last year. I am not surprised that the fees and components of the device have skyrocketed. I am not in agreement with the company decision. Greed lands on fools.
They in essence have made this product useless. Guess I ll use mine as a dinner tray. I have been collaborating on a book. I'm going to have to find a waY to move what I have.
Again, thank you. Glad I caught this. Saves me from wasting my time, money and efforts promoting it. They have become snobs in the realm of innovators.
I mean sure, I've never used any of the features they have for Connect, but it's also a good-to-have-in-case, which also made me purchase rM. I love it and can't imagine life without it now, but eh. We'll find something better later down the road. Now I'm looking forward to your video about "where do we all go next after Remarkable" or something like that xD
He made some videos about feature-comparision of rM2 and other. The first I saw was rM2 vs. supernote vs. BOOX Air ... it was the video, pushing me away from rM.
Hi Voja. Wauw... Thank you for being our front runner on this. I don't understand I have not heard about this move from remarkable which surprises me (or maybe not). It is only on their website or where? I am Sad as well because I don't feel like surporting this kind of behavior. I am in the same situation with my Sonos sound system where is simply cannot support the decisions made regarding customer access to products. (Sonos bricked my units via update which should be illegal).
I am sad because I really love my remarkable and actually skipped my note air in favour of the remarkable as my daily note taker... So... Just sad!
I did make a purchase of rm2 but after seen this video I will be sending it back. Thanks for highlighting the issues !
Thanks for covering this! I almost purchased the RM2 two months ago and I am very glad that your other videos helped steer me to a different product.
The way that this team is rolling this out seems quite incompetent and shortsighted and actually kind of arrogant in their approach. They came so close to selling me on their products, but stuff like this pushes me much further away from purchasing or recommending their products. It’s a shame that they are doing this and implementing it so poorly to boot. I’m anticipating that this will have a very negative effect on their business… sad.
Can you please mention the product you chose?
@@IppokratisPoimenidis yup, I decided to go with the Ratta SuperNote A5X and I’m very happy with the purchase 😁
@@BelovedDefender Thanks, I ll search about it.
Thanks for the video. I don‘t know what to think honestly. The move is incredibly questionable: the prices are outrageous vs what you are getting. They introduce it as you said, right before holiday season where the competition can just outplay them.
But even on the greed side, they are very strange. Why build all the new features into the platform for all existing customers and not keep them to lure existing clients into a paid model?
The only way this makes sense is that they need cashflow. Now. Maybe an investor jumped off?
Because the backlash would be so terrible, the Reddit and other forums would be warning everyone off purchasing the device.
I understand having to cover the cost of their servers, and that even handwriting-to-text requires those servers. But $8 a month is steep! And it all feels so scummy, especially with inflating prices elsewhere to make new customers think they are "saving money" with the subscription. I'm worried Remarkable will go under, and will no longer keep servers running for us to use the devices we already purchased. Thank you for the helpful video, I did not really understand everything beforehand, especially since I was never sent an email about the changes by Remarkable.
Thank you so much for your honesty & integrity.
I am so looking forward to your Rocketbook reviews! My reMarkable 1 will become an outdated fossil. Remember a year ago when we were all waiting for shipments? We are disappointed again.
"Fool me once, shame on you; fool me twice, shame on me!"
We look to you for guidance! Thank you.
Thank you for this fast update. I hope you reached some of the future buyers from making a terrible mistake. I still like my remarkable but knowing about the subscription will me think twice to ever upgrading to a new device. What a sad move
I won’t be buying it and I was actively considering it.
@@BanjoPixelSnack Same here! What would be the best alternative?
i was about to purchase Remarkable and now changed my decision to go with boox note air 2. Thanks for the video.
this is a no-go for reMarkable.. now only the feel factor remains. i change more and more to my supernote which I also have!
Thanks for this update. I already have a remarkable 2 so I am lucky to keep the standard package. If I was buying one now I would not proceed based on this change.
Really loving my Supernote A5X an extra lot right now.
Your videos helped a lot when deciding which device to buy and after watching this I don't have ANY doubts about about the choice I made.
Wow! Was really just contemplating purchasing another e-ink device last week but was on the fence but leaning toward staying with RM2 because of the extra expense. This is timely in pushing me toward a new device with more options without a subscription. Thanks RM2!
*** Just like new RM2 with deluxe pen and beautiful tan cover. $380
I was very near to buy the Remarkable 2, but I run away from their commercial suicide...I need an alternative to search for now! (very sadly). Thank you for your "advice"
Sooooooooo thankful I switched to Note 3. Your vids saved me from all of this.
I'm glad they reversed course on this but it makes me extremely nervous about ever doing business with them in the future.
At the time when this Connect subscription BS came out I was seriously considering purchasing a reMarkable 2.
Now, even after they changed their mind, it will take at least 3 to 5 years to potentially win me back.
They’ve literally lost any potential new customers to Supernote and Onyx. I was dying on Reddit seeing people try to support this move saying this outright nickel and diming is demonstrative of how Remarkable is creating a sustainable business model. Absolutely ludicrous.
I love my RM2, I literally love it despite its negative aspects. What about this move? I don’t think I will buy a new one when mine dies…
Cmon! Why are they doing this? I have no explanation.
I totally agree with all your observations on this topic and just sent an email to remarkable making my opinion very clear. As others have said I think this could easily kill the business. I love my RM2 but I don’t see me buying any future remarkable products now. As for the fake discounts on inflated prices, that’s just ugly. Very sad decisions indeed.
Been saving up for months, this was going to be a graduation present to myself (post grad). So angry.
No new costumers comming up. Good choice RM👏👏👏 keep going this way and youll crack the company
They will get new customers. The question is how many.
@@blitherithicus well, thats for sure. But when your sells per unit decrease, you are having less costumers
Amazing. I am (again) glad I did not jump on the bandwagon when they asked users to buy (many months ahead of time, so basically, financing this venture) the first version of the remarkable!
I really had a gut reaction to send mine back after this video but I'm holding out hope that the community will hold their feet to the flames. This has got to be one of the worst business decisions I have ever seen. I was hoping for more functionality but really? No option to email? It's up to the community to hold them accountable now.
We are safe, I feel sorry for anyone who was planning to buy it, if we weren't protected there would be no hesitation for me to find something else.
If you are still in the return period, I would return it faster then my fingers could type.
Oh and also, Remarkable don't give two fucks about the community btw
@@sikotryne Why? You get it all for free.
@@Nekotaku_TV I get that we're safe for now. I'm worried about the future of the device. This move makes me think that they are strapped for cash and need recurring monthly income. I get that server costs are high. Those types of things are expensive to maintain. They probably don't have the purchase income that they need to make their goal for next quarter yet. If they really wanted to make an impact, they would need to improve services that they already have and add more functionality. This crap that they did is just sad. There aren't any other words.
I have two friends who rave about their Remarkable(s). I was finally tempted this week and went on their website to possibly order. But when I saw the subscription, I stopped. I don't want to pay a subscription, not after spending so much money on a device. I toyed with the idea of getting it with the "connect discount" and cancelling the subscription after the first three months, but I would lose functionality. Spending sooo much on a device for it to not work properly isn't viable. I was sad.
Then I discovered there were other devices around and I watched your videos. The result? I ordered a Supernote A5X. It's roughly £100 more than the Remarkable with "discount" if I cancel the subscription, but it will have full functionality.
Well done, Remarkable, for losing this customer. Having seen all the options, I think the Supernote is actually a better choice for me as I do a lot of note taking and want to get organised.
Great choice for the Supernote A5X, I'm pretty sure that you'll be happy with it, as it is an excellent device, and the updates are constantly improving it :)
I did almost exactly the same as you. My heart sank when I saw the subscriptions. I’m not interested in ongoing costs for basic things. I opted for the Boox Nova Air. Wanted the A5X but it’s not easy to get in the UK. Such a shame about Remarkable.
Supernote all the way! I’m glad I changed my mind.
I agree with many of the other comments, although I love the device I would never purchase another due to the subscription. I now also regret speaking so highly of the device and recommending it to friends, family and business colleagues. Thanks for the great video, I will be subscribing to your channel please do more videos on alternative devices so I can decide what my next device will be, clearly I would never purchase another remarkable that requires a subscription.
Thanks Voja, all with you on that one (as usual). Crazy decision from RM indeed! I am curious to see what the sales figures will look like (anyone knows where to find this info?). I was recommending to friends and colleagues again last week, but I'll stop as of now. IMO, the main point is that without a Roadmap of upcoming new features, there is no reason to buy this "plateform" (or you're wealthy and money is no object). The predictable cashflow from subscriptions will not be sufficient to pay for the developers salary. They must be in big financial trouble. This business plan has no future and things will evolve quickly as soon as cash runs dry: acquisition by a behemoth may not be so far away.
I love my Remarkable 2. It does exactly what I want it to do. However, I would not have bought it if the subscription thing were in place. I'd accept buying the device as it is (even without the wonderful useless Google/Dropbox integration) with the promise of no future new features, but the functionality is not worth the price of the device + the price of a subscription.
Thank you for the video and review. until this point I was going to overlook the faults to get a remarkable because of design and pencil feel , but after this , Supernote A5X it is.
I had been researching this product and was getting very excited about buying one until hearing about this particular subscription mode; if you can call it that, it’s robbery. I’m really unsure if it’s even worth buying this product now and I’m sad cause it seems like a brilliantly crafted device
VC destroyed everything. I'm litterly speechless ... Just bought a Boox Lumi Max
As much as i love my remarkable 1, Ill have to look for another brand when time comes to buy a new tablet
If you connect a new rM-device to your account it will stay free, I expect
@@jensmander4137 i wont bet on anything at this point
I was looking to get a Remarkable 2.0. But gladly I saw this coming. Bye, bye, Remarkable!
Thank you for this very insightful blog. I am very disappointed as was just about to purchase the remarkable 2 after waiting for such a device to properly replace my pen pushing ways. At this level of cost for existing functionality I will be going back to paper for the time being! Reminds me of the space race and costly attempts to find a pen that worked in space...when they realised a pencil would suffice!
Sad to say that I did expect this because I’m cynical and the signs were not good. So sorry for you Voya because it’s clear how much you wanted Remarkable to live up to its potential. The device has been let down by the company (and the software choices) . But yeah. I’m going to start migrating off the platform to a new device. Thanks so much for the updates as always ❤️
There's a difference between being observantly realistic and cynical. I don't think you were cynical if you were cautious and observant of the trends and signs :)
Totally agree!!! I am really dissapointed. If I didn't have the Remarkable, I for sure would NOT buy this!!
Just bought your Daily Organizer, not sure if it'll fit my workflow but wanted to support the amazing work you do! Between the Lumi 2 & ReMarkable ended up keeping the ReMarkable. It's just a far more professional product & I took tremendous issue with the Case & Overall design of the Lumi 2.
When it comes to the subscription model I will not be buying the Connect package. Unless over the next couple months the software upgrades offered are worth the subscription cost, then I'll re-evaluate. Features like AI based searchable text, far better backup versioning, etc. They needed to move over to a more profitable model but if that additional revenue is not going into optimizing their proprietary software, the company will not not be successful in the long term.
Not paying a subscription for a feature that was in the product to begin with. Was saving up money and working towards getting a remarkable because I wanted a minimalist note taking system. Now I think I may look into the boox with the screen protector and pen you say make it work great even though it does more that I really want or need.
Check out the new Note Air 2. It's better than the Note Air
@@pramodgeorgejose1022 Perfect thanks.
Thanks Voja. I have the same feeling like you....
😐 I am in shock. I need to read it on my own and well.
I have the rM2 from the beginning and now will I have to pay a subscription?
And to those of me who have talked about how sensational it is, they will be shocked!
uf uf uf
Thank you Boja for notifying urgently
They need to push there software development if they ask that much money. Without support for Evernote and / or one drive it is not worth the money for me. Maybe they are really in need of a stable income flow to develop further. Hopefully they will keep improving for all of there users.
Maybe they should be acquired by a another company.
Thanks Voya. You were really gentle with them, actually. What they did is pathetic and you are really optimistic saying that maybe subscription will give them power to developer better software and cloud features.
If clients already subscribe with their own cash to a service that was part of the device itself (it's price) for so many years, why anything? What it tells me - they will push dumb users until users exist. Both in recent feature changes and Connect I can't see one single thing that foreshadow dynamic development.
Also I'm still waiting for the company to actually notify me of ANY of those changes. It's outrageous that no single email was sent to me about this, even though it's past the "deadline" for action (12th of October).
thanks mate, I wanted to buy this. You saved me from terrible decision.
I was thinking of getting one when I heard you saying they were thinking about the subscription model, decided to wait and see what they would do... now I decided NOT to buy this... going to stick to taking notes on the iPad.
Thanks for your honesty. Today I watched over 8 of your vids to understand the history of this company and the functionality of their product. I really like the design and the idea of the remarkable 2, but after seeing the pricing concept (before and after 12.10.2021 and price inflation) and the limitation for people like me, who are not already an owner of a device "this is horrible". Pure BS. They are acting like money hungry apes. I will never touch a product of that company. Keeps me speechles
It's a damn shame too, because it was so easy to do the subscription transition, but do it well. Instead, we see the same pattern again. Spamming people with ridiculous amounts of ads, and that money could have been, and should have been spent on development and planning of the Connect launch, like a big event, that they are proud of and that they own. Not try to sneak launch it under the radar and deny the intent and its existence down to the very last minute. Too bad, product with fantastic potential, but was utterly wasted. And now that Note Air 2 is actually better at the writing experience than the Remarkable, it no longer has anything going for it :(
@@MyDeepGuide Absolutely... Luckely you did already a review of it. I love your deep guides. It actually gives me the feeling of knowing what I'm getting myself into. :)
Glad it helps :)
Was on the fence between the Kobo Elipsa and RM2. Was about to order the Remarkable but this subscription model is just terrible. Getting the Kobo Elipsa instead. Thanks Remarkable for helping me decide.
Ah man. I just wanted the premium feeling / looking device. Just saved for it. And didn't want the extra features the other tablets have. This also has the best screen for me and now they do this :(. I'm scared that they will go bankrupt and everyone loses their featues as well.
That's my fear as well.
It's as if Supernote has Professor X on their team and his task was to control the thoughts of people in charge in RM
Wha...? I thought Professor X was a good guy.
Thanks for this I just bought device haven't received it yet so cancelled connect and will be returning device when I get it. You can't get ahold of the remarkable company to cancel after ordering so they just send it out. Very dumb. I went with the supernote instead.
I was considering purchase. No more. Thx for the video & keeping RM honest.
Ps: "let's look at what the f..... eatures are", haha - almost
Woah. The 'no plan' option essentially turned this into a luxury notebook.
Yupps, no sharing from the device at all, only from the app you can export and then share. Pretty greedy.
Thank you for the candid opinion.
Well my next device will definitely not be a ReMarkable 2 but likely a BOOX Note Air. This just sooooo saddens me. Give them a year and they will quite supporting the ReMarkable 1. Which I bought about two months before they released the 2, not knowing it was coming.
Thank you very much for discussing the subject honestly.
I had a happy thought a few minutes ago in the middle of all this. Adafruit has started selling e-ink screens. Small e-ink screens, but they could possibly sell bigger ones. Why is that important? Because if you have a 10-inch diagonal screen, a Raspberry Pi, and some skills, you can build your own e-ink device and back up to your own server. Or to whatever online service you like where you can share. See where I'm going with this? Maybe everyone is not inclined to join the Make culture, but for those who can, there might even be a business opportunity there. Just don't get greedy!
I am with you totally in this. Rem 1 user for 2.5 years and was looking forward to update 2.10
OK,As an early user I get a pass to Connect tier, but seems it's to the cost of new users, one of which would be myself if I buy a Rem2. Sad news. Bad moves. Ask Icarus.
This smells of a private equity firm trying to turn a profit before an IPO. Honestly if they tiered the subscription to include the device with a 2 yr contract or something including the device they could make more money over time rather than raise the price for everything and kill the greatest tablet ever. Don't charge for the features charge for the device and at a certain point the device has to be upgraded like iPhone and Android. Can't upgrade unless you have x phone. They took what could be something incredible and turned it into a brick. China makes it so it will soon be available for wholesale and there's enough of us Unix developers out there to make it a better product.
What do you mean "China makes it"?
@@blitherithicus Where did yours ship from? My came from China according to DHL.
I don't think they tried pushing with the limitations trying to find when the loyal fan-base will protest.
Let's remember the people who really love the device are the people who already bought it and they won't pay a dime for the subscribtion. What I really think is a shot in the foot is that as an owner I go around and I could recommend this device to people. Now, after this bogus with the subscribtions, I will probably tell people to buying a different product.
What I think may be the reason for all this (and god hope I'm not right) are financial problems of the company. They want to ensure more regular money income with something that will probably drive people away from buying the device, because as you say the competition is far away from these models.
Let's hope that they'll see this video and see the probable decrease in sales and come up with a new strategy.
Exactly my thoughts. If they had a monopoly you could argue it's just greed but that isn't the case. Plenty of cheaper competition already, so my only explanation is that they must be so cash-strapped that they saw this predictably unpopular move to subscription as their only option to increase revenue to survive.
monke
Think you're good as long as you are a current owner? Wait till you device breaks or gets lost
@@dottoreevile2736 I think the grandfathering in of current users is tied to user accounts, not to a particular device.
@@blitherithicus yes, thankfully that has been clarified