Security Guards: Doing Too Much
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- čas přidán 28. 08. 2024
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I was in an interview for a campus security job, and they asked me what my arrest authority was at a previous security job. I told them “the same as you, citizens arrest”. Boy, you want to see a bunch of full of wannabe cops get super mad?!?! I didn’t get hired. Haha.
@@xXSgtWolfXx lol
@@ArmedNerd1988 A "citizen's arrest" can generally occur in any state in the US, when a felony has been witnessed. It's basically detaining until LE arrives, and your name will be in their report and you'll probably have to testify in court, but that's it.
Citizens arrest is allowed in oregon for misdemeanor if witnessed or felonies
@@rudyz3534 That is incorrect. As a security officer I have the power to arrest on the client's property if I have probable cause. Also have Merchant's Privilage.
@@syanwolfe7752 that's what I meant, what you just said.
Hello everyone. I had my first security assignment last week at a grocery store in Baltimore. It is located in a high crime area. My mindset when arriving at post is that I am not super, rent a cop. I make my presence know while I patrol the store. At 6'3 300lbs, can't really miss me! I have had patrons test the water on my first and second day. They were accustomed to another officer being there on the weekends. I always remained calm and collected even when being back talked. I didn't have to call local police, but I did make it known that their actions wouldn't be tolerated. I keep my head on a swivel and eyes constantly moving. I agree with what the officer is saying about security officers making themselves to being mistaken for law enforcement because of the way that they act and want to have the appearance that they are police officers. I have been mistaken for the law enforcement when I get out of my car with my armor on. I only have what is required attached to my vest and properly placed, nothing more, nothing less. To my law enforcement and security brothers and sisters, stay safe and be well.
Its cringe when Security guards refer to themselves as "Officers"
Thanks. You too. Be vigilant out there.
Same to you fellow brother
@@erichauser725There’s a difference between Officer which is short term for Police Officer and Security Officer
@@ModernBiker Yeah, there is no security officer.. they are not officers at all.. they are security Guards.. they literally Guard a certain area or person.
Straight to the point, no security jargon, no fluff, no bs, be truthful and what u observed is what worked for me for 13 years in private security.
In relation to the security on her phone, she may not have had a note pad for whatever reason and was taking notes on her phone or she may have been texting her supervisor, just because you see a cop or security on their phone doesn't mean that they are not doing their job
Ash exactly! I work as security, and I have to call into dispatch every hour, and I am using my work phone for my daily logs/tasks.
Absolutely. My company uses tablets and a radio system. I use my personal phone to take notes because 1. im not gonna walk around with a tablet, two. im a faster typer than writer.
Ash Well a Security Guard should have a note pad, and black pen on him/her at all times so taking notes on phone is a lousy excuse. You should never text your boss, you should be phoning the boss. Texting while on the job looks less professional and for anyone who sees that they may think you're texting a friend, playing video games, or even going on Facebook etc. people tend to assume alot of things.
Asoka Mano Let me respectfully interject. I've been doing security for 16 years, 9 1/2 years of which was armed vehicle and alarm response and loss prevention in large chain grocery stores. When out on patrol and have time constraints in doing your patrol run on top of doing alarms, efficiency is key.
Yes it's always good to have a notepad as the old trusty back up. But I've seen a lot of police officers snap a photo of an ID on their work phone. To recall later for report taking, than transcribing the information to save time.
Many companies are utilizing electronic devices to phase out pen and paper to save on overall cost, including separate tools that used to be used for scanning patrol points have also been implemented. DAR's, as well as IR's have also been implemented for more prompt and accurate record keeping.
It is also becoming that way with static posts. Be it a warehouse or retail. And really when it comes down to it. If it is what their supervisor wants them to do, what their company policy prescribes. It really doesn't matter what you perceive to be professional.
It's what they have to do to satisfy a job function. And their really not interested in losing their paycheck over public perception over electronics.
Because when you see a guard looking at a monitor is the guard watching the cameras; or watching TV? When you see a guard writing in that notepad and not talking to anyone, is that guard taking notes for a property damage report; or just doodling? The potential for misuse is still there.
After a long career I can tell you with certainty. That when you put someone at a site by themselves at night, for 12 hours; where stuff doesn't happen 95% of the time. Your going to get a guard who can be distracted by anything. To pass the time, to keep from going insane. We're people not robots.
As a supervisor I know what that's like
Federally contracted PSO here. We are required to act. Not just observe and report. We deal with local PD as well as FPS officers all the time. Easy answer. Do your job, detain if necessary, and then hand over pertinent info as well as persons involved in a professional manner then do your paperwork.
Exactly, not all Security is the same. Most people just don't get it. I used to love it when people would say "you are just securty, you can't do xxxx".
Yup. Try that crap in a federal building, IRS, SSA and see what happens. LOL.
Sgt. Mushroom I know exactly what you mean. It's irritating a shit. And typically the general public is clueless as to what a security officer actually is and what our purpose is, and what we can and can't do. Though it's probably different depending on what type of security you do. For example, in Florida anyway we are not called security guards, we are security officers and have to be licensed by the state. Security guards are people who don't have a security license and who work in-house somewhere or sit around watching cameras. But to work for a security agency and be subcontracted you have to have either a class D or class G security officer license. Having been in this industry for 10 years I have worked with all eight police agencies in my county and we have always gotten along really well. And they usually give us a lot of professional courtesy because, honestly, they don't view us as being much different than them.
Shawn Jesseman Well said. We are contract and commissioned OFFICERS here as well. It's tough sometimes to get people to understand they aren't dealing with Paul Bart at the local mall.
NWA Adventures
Where I work the most common reasons for calling police is either we've arrested someone (usually trespass) or the situation got violent and we had to back off for safety. When police arrive we send someone to go meet them. If it's an arrest, they bring a copy of our report and relevant trespass paperwork.
Either way, the guard fills in the cops while bringing them into the incident. As soon as cops are on scene, they run the show. we shut up and just hang out nearby in case they want to ask us something. We have a pretty good relationship with local police, they appreciate that we usually have paperwork prepared for them.
Yugophoto definitely the same where I work. I work for mall security and we're constantly in contact with local pd
Luckily my current site is pretty chill for the most part. I do 3rd shift security at a resort. So what I deal with mostly are drunks or the occasional domestic dispute. Been on this contract for 11 months now and only had to call the sheriff's office two or three times.
Keep up the great work, and please stay safe
Detained*
132 people who carry 6 pairs of handcuffs disliked this video
I worked with a Security Officer who just got his armed commission this guy was a tool standing with his hand over his 1911 wareing a Security Badge on his Wheel Cover Hat , on a beaded necklace, on his Pistol Belt , T- Shirt and carrying one in his wallet. A 19 year old kid who i couldn't help but laugh at. He was black working in the ghetto part of town . He wanted everyone to know he was a Security Officer with a Sidearm. I told him you're just asking to get yourself shot or jumped from behind. These Crips started luaghing at him with me .
@@Texasmilitarydepartmentvid9654 you really must of paid a lot of attention to this guy. That’s kind of creepy
I know these NERDS, lol I’ve worked hospital security with them!
Hehe
Its his jib to guard security so...
My first job outta high school was mall security. I walked in an the capt stopped me showed how to fix my collar device's told me not to wear a white undershirt with the the (looks like a priest collar) an he changed out my pen with one that had a sliver clip to match the rest of the metal on me. At 18 thought this guy was a dick but realized what he was doing after a week when he quit correcting my uniform everyday an realized we all had the same look an held to a standard.
What color was his dildo ?
It does look profesional for the whole team to look the same I’ve worked at places where a lot of guys want to look different even different patches idk why but it makes us look chaotic and all over the place like a bunch of random guards instead of one solid unit keep it professional and on the same track it’s more respectable
The man just wanted to make sure you were looking like a professional as to properly give off command presence.
Folks won’t take a slouch or slob seriously. He had the makings of a leader, which he was.
Right on.
I love this video. I have been in security for 11 years now. This single video is the most informative I have ever seen. Thank you for doing what you do. All security should be made to watch this video before being hired.
When I do security work I do what's comfortable for me and that's that, way to much going on in the world to be caught without proper kit and of course I'm always looking sharp, great video .
Makes some really good points about carrying stuff. I've seen guys do it. The only time I added more was when I felt I needed to because of a situation I came across.
For example in one area I worked I found that 1 can of OC spray was not good enough so I started carrying extra or kept extra stored in the security office because of how often I ended up using it.
At other sites 1 can was just fine. Your site and experience dictates how much you need. Don't look like robocop for no reason, don't carry all that extra weight for no reason.
The key to all of it is training ,..I received Executive Protection training and ASP Certifications on,..handcuffing,.tazer, OC spray,..baton etc. Staying proficient and trained up is the key,..and carry what you think you need. And be ready to act,..we recently had a armed sec officer killed in nashville,.he got in a tussle with a criminal and the criminal took the weapon from him and killed him with it. You got to get trained up and practice regularly, I try to go to range every other week. It happens to police officers who get complacent. Be ever vigalant , especially if you armed,..any fight you gotta think it's a fight for your weapon and your ,life
Yup…you’ll just end up giving yourself back problems and looking like a GOON when working at a lesser threatening post, IE a gate guard at a parking lot on access control.
What I didn’t say on my first comment that I want to say on this one is, I would like to point out that your point of looking similar but not identical to the police is spot on. One of the biggest, if not the biggest, point of being a security guard is to be a crime deterrent. From far away, you want somebody to say “oh, thats a cop, I’m not gonna do XYZ so I don’t land my dumb ass in jail.” But up close, you want people to know that you are, in fact, a security guard that can help them until police arrive. Like I said in my other comment and like you said in the video, the last thing you want people to think is you are an actual cop, because that does more harm than good when people need a police officer, not a guard dressed up as one.
Great comment. Thank you.
Italianos lo ve coffeed
@@ava9oh1282000 no
I used to work for a company that used "Protective Agent" as our title. Most of the guys wore raid style jackets with AGENT on the back. I caused quite a hubbub when I got mine with SECURITY on the back. I always thought it was a bad idea to run around in all black with AGENT on your back.
+Sgt. Mushroom yeah, "agent" would be a no go for me. That has confusion written all over it. Probably wouldn't go over to hot if you happen to run into the federales at work, lol.
I just used a patch that said "SECURITY". My stupidvisor got annoyed with me but I didn't want any confusion.
Sgt. Mushroom Even though agent is a more accurate title to use then officer,I can see why it would be confusing for the majority who are ignorant of what security is.
Here in PA, our guard card literally says Pennsylvania State Certified Agent.
I can attest, as a Security Agent (which is a government job) we get very pissed when private security refers to themselves as "agents."
Also video ideas: best college degrees and ones to advoid, and also the responsibilitys of different ranks in the police hierchary and what it takes to get there(everything from patrol officer to police chief).
Working on my Act 235 now. This was WONDERFUL. THANK YOU.
When I worked as a security guard I found the best thing to do is to just be polite, and use your brain. One habit I picked up is after I see something that requires a report, I write down what happened as soon as I can, preferably before I talk to anyone about it.
I witnessed a crime once and asked the cop for pen and paper. I wrote down exactly what happened. The cop was rather impressed.
I been working for security for 11 years and I transfer to another security company after 9 years. When you talked about the way guards should look professional I just thought about the company I work for been with them just a year and they don't care about the way the guards dress or look I'm like wow I try to get a hold of management and nothing they don't care. I myself make myself look my best but when the other guards around me not caring makes it feel so off. Guess some companies don't care about there image.
I cannot thank you for this video enough. This is my favorite video that you have done thus far. On my channel I am consistently telling security guards that they are not police and not to act like them. The mindset that you refer to of ones who are trying to act like and dress like the police is a very dangerous mindset to have. This video is point on. I appreciate everything that you said.
Here in Houston Texas the Houston Police Department previously had light blue uniforms with navy blue pockets and navy blue trousers. At one point there were so many security guards that were wearing the same uniform downtown that you could not tell the difference between the security guards from the police. The PD changed their uniforms later. Was sad because that uniform was like an icon.
I believe that when security companies force these guards to wear uniforms that look like the local agencies in the area, that it puts them in danger. About 2 ish years ago, there was an elderly security guard that was wearing that exact uniform as the local police department and he was in a patrol unit that looked almost identical to the local police department's cars. He was backed up against the building at the corner and two guys came up the side of the building and shot him in the head and tried to break into his trunk. You and I both know that security guards don't carry much of anything in the trunk of their cars. I think those guys were trying to get in the truck because they still, after killing the security guard, thought he was a police officer. No one can ever tell me anything different. I feel like these companies need to be held accountable.
I was lucky enough to be asked to help the owner of one of the companies I work for pick the uniforms. On the shirts, which are polos, they have a bright yellow triangle patch for a badge and security in yellow across the back.
So wearing body armor is a bad thing for guards? Did I misunderstand you? I work as an ATM escort. I am not giving up my vest.
+Michelle The Security Guard no,quite the opposite. I think body armor should be required to do armed security.
Depends on the area you're working a Bulletproof vest might be a good idea better to be safe than dead or shot . A Bulletproof vest isn't going to full protect you 100% you'll still fill the impact of the bullet and it could break bone or rupture your vital organs just like a Kevlar Helmet it can stop the bullet but you might suffer brain damage from the impact ware body armor but don't rely on it to fully protect you it's better than nothing.
I have a military example of this that may help; I was at a recruiting event serving as a "model" recently (was the most junior person there), and a lot of the NCOs I was with were brainstorming what things they wanted me to wear to entice people to come over to our booth. At first they wanted me to wear all the most high speed stuff they could put together between themselves, and we went with that for a few hours. Didn't work, people thought it looked fake or too intimidating. So I took some initiative, and put forth the idea of just wearing the bare minimum of what I use out in the field, but just fancier looking slightly. I put it together the way I always do, and it worked beautifully. Because it looked professional, and everything had its' use and place. I found myself giving people "equipment tours" where I explained the various uses and purposes for everything I had on and why it was set up that way. Wearing stuff for looks and being unable to explain its' point is one of the gateways to looking ate up, every time.
You should do a video on mobile patrol security.
Right
Thank you for taking the time to educate us, im brand new to working for a security company although i was a door and floor guy. Im always open to learning. These videos are helping alot!
He’s so different without the beard.
It's been that way for a while now. It never gets easier. XD
Zachary Twist yeah I know just can’t get used to it no matter what since the day I started watching his Chanel he’s always had a beard.
Policy kills a lot of things. In the UK were allowed breads. But we have to grow them in our time off because we either have to be clean shaven or have a well groomed beard. No short stubble.
Zachary Twist that sucks if you have a sweet beard and you accidentally mess it up one day shaving because that means that you have to shave it all off and won't be able to grow another one for a very long time lol
thedarkknight646 yup you have to plan beard growth around Holiday time. 😂
Great video, I really appreciate hearing from the cop's point of view. I'm just starting in the security field. Working to be the top tier of professionalism, rather than the minimal level discussed. Looking forward to checking out your other videos!
By the way, watched this before I got my gig in security. It’s great talking with our law enforcement partners.
I’m already a supervisor.
I’d love to get this industry into more training.
Agreed!
I worked security for Casinos for 15 years. I agree and can relate to everything your saying. The only reason I learned so much during my career was because I had the benefit of working with a lot of good people, and forging good professional relationships with many local LEO’s.👍 Just wish more security had that benefit.
Great video, I am a security officer . My company I work for is owned by a retired police officer, so we are structured the same ways as alot of law enforcement. We are registered by State Law Enforcement Division to carry fire arms, we have all the same authority on our properties hired to protect. Can make arrests, detains, you name it. How ever that is not our purpose, we are not walking around harassing folks or writing parking tickets,we are strictly there to protect others and their property. I agree some go a bit far. The way I look at is, as long as someone isn't being disruptive or impeding on someone else I leave them be. Have a good one guys, be safe
While I am not a member of law enforcement... I have to say that you, sir, have absolutely nailed this! Especially when you had gone over the matters of "handcuffs" and "going overboard". I remember one partner I had worked with on an unarmed post had taken the term "overboard" to the next level. And when it comes to the matter of "handcuffs", I myself possess and use one set of the hinged double lock cuffs as I work as a lone unarmed private security officer and have no backup other than law enforcement for two major hotel chains and also as a night watchman for various other clientele. My partner Bob (name changed for privacy purposes) had taken the term overboard to the next level when he came to a post where we had an overnight watch at a retail store looking like he was a member of SWAT and even had three sets of cuffs thinking there was going to be a serious threat and set himself up to be a magnet for trouble. I also agree that it is critical to look professional, but one should not overdo it. That's why I have no problem with my company issued black security polo, my black cargo pants, and heavy-duty black tactical boots with matte black cuffs in the event a subject becomes combative. And, that is enough to serve as a powerful, visible deterrent without the risk of impersonating a law enforcement official.
great channel....as someone who is in charge of the security department at a public building , I am finding your videos very helpful.....
I work mobile security for the government in Canada in a low income housing setting. We deal with police on an everyday, every other call basis. For the most part, they’re happy to have us as cover because we work well together. Over the years we have kind of grown to know what they want us to do without anything being said. We just give them support.
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Italianos
Cops
This is only relevant to certain types of security. I did armed patrol for section 8 housing, and ever other kind of armed security response there is in California before joining the sheriffs academy. This state is broke and broken and relies on its security officers. Cities like San bernardino have a handful (usually less than 10) on a shift with 55 calls pending at all times. Violent transients, gangs, drugs (meth heroin) robberies, burglaries,assaults, batteries are dealt with by security on a daily basis. I arrested people for all of the above, including shootings, stabbings, domestic violence and more including first on scene for medical aid before I joined law enforcement. Security is ten times harder than law enforcement in many respects ( I don't mean Walmart unarmed sitting in a car). They know pd Will take forever to respond if at all for many misdemeanors or situations that have a high level of danger. Security companies are hired to pick up the slack because of the insane high amount of crime out here, and a useless neutered justice system. Officers don't just "observe and report" then call pd, because most of the time pd isn't available. And don't get me started on not all cops are the greatest, some of my classmates were useless with a firearm and did not have the right mindset, including officers in the field for many agencies that knew less about laws and tactics than I did before I went in. Don't shit on security, they have little to no backup, are out in the streets working shit hours no benefits, shit pay to keep you safe while you sleep and most guys I knew really believed in what they did. The guy who's arresting the meth head leaving needles in your apartment complex laundry room isn't a cop it's a security guard. Cops are reactive going call to call, security is hunting the worst areas for the problems, and has a legal right to do so.
Red jogging shorts are great uniform pants
Another piece that might be good to add to this is the jurisdictions that have special police and how they fit into this.
Glad this is how I carry myself in mall security. I always keep in my that my job is observe and report. When we call police I keep in mind they just want the necessary details and when they want more info they'll ask. Thankfully we have a great relationship with the local PD. When they conduct traffic stops on property we stick around while they are on the stop for safety reasons. They also like to roll through regularly both in marked and unmarked units. And regularly engage us to see what is going on
I'm an armed security contractor in west L.A., I hav interacted with local PD. I work nights only and alot goes on in that region at night. The PD in that area are also spread thin and lower level calls go unanswered by them. I've lost count of the houses and businesses i've had to clear bcuz pd just wont show up. My best attribute? Knowing my place on the "food chain" and honing my de escalation skills. I'm NEVER over zealous and hav no desire to play super-cop. If and when the police to show up, me and my guys stand-down and stay COMPLETELY out of their way. It works!
I'm a retired security officer, and when I was being trained one of the classes we took was on how to do report writing specifically using plain English, as little jargon as necessary and always follow the five W's as they do in journalism and state our reports the same way
That old quote from dragnet about" just the facts" ., Carries a lot more weight than most people think. And our instructors would literally beat in our heads" use your common sense, and human compassion" everyday during training and during review classes or post incident report interview. It goes a long way toward keeping you out of hot water with your supervisors, company, the general public and the cops.
Great common sense video sir. Act Sharp. Look sharp. Be sharp is how I roll and I'm a truck driver, but I'm a professional and want to be treated and respected as such. I wear the company polo shirt and black pants or shorts pressed and creased. Polished boots or clean shoes, shirt tucked in and gig line on point. It goes a long way. People take notice. Coworkers, supervisors, customers, even law enforcement and DOT inspectors.
You’re a truck driver with a UP avatar? Foamer.
Respect brother.
Starch Wreck
Yup. Love trains
Looking sharp does triple the work, you can always be offered jobs or side gigs, looking sharp makes people think twice- they look back and see professionalism. They see pride in self worth. Confidence.
Looking sharp, looking good, looking educated serves YOU first.
Dude you should be a Training Officer! Fantastic information and straight to the point. Lots of young LEO's could learn from you.
Yeah, I'm a bit ahead of you on that one. Lol
Really great video! Great patients, observations and polite honesty. Thanks so much.
My brother is a police officer and I am trying to be a Executive Protection Officer. All security interests me. I watch everything I can find on CZcams about security. My brother has given me a lot of tips and tricks from duty belts to firearms training.
How is it going one year on? Was EPO what you expected it to be?
@@bobgraham1791 I did some EP work and it sorta fizzled out. I'm doing Security at a Veterans Home now. It's a slow boring job most days but I get 40 hours a week most weeks and it pays bills. I am a part time jailer as well. I transport inmates to and from the doctor or other facilities. It's a great side job but I don't get many hours. I'm hoping to go full time jailer next year.
@@TheMatthew72 Thanks for your reply. Did it fizzle out because you got bored with it or because there was not enough work? Also, was there much training involved?
@@bobgraham1791 there is very little work of that type in my area. I did a lot of online class work and watched every video I could find on EP. I just couldn't get any work. The job I have now is untrained but I have applied the same process of study for it as I did with EP. The jailer job has a 10 week class that I'll have to complete when the covid-19 is over. But I can still do the job without it. They don't care.
@@TheMatthew72 Okay, any recommendations for good websites?
Good video and excellent points. I always back off and let the police do what they need to do. Be respectful give them space and they will approach you when needed. I keep myself available and at a distance. Some guards I have seen like to attempt to be in the middle of it. Very bad idea and you will piss the police off doing that. Upon questioning state the facts who, what, where, and when simple to the point. The biggest asset I have learned is to use the pad and pen. Gather as much facts and observations for your report and for the police if needed. If the police officer has any questions they will certainly ask you. I also think it is important to build a professional relationship with people in general. I have had contact with several police departments, fire dept., and more. Customer service, good communication skills, respect, and common sense is a must have. I can honestly say I have never had an issue when interacting with the police.
California, like Illinois, defines assault as a threat and battery as carrying out the threat. Most people do not get the distinction and it is made worse by the fact that we had "assault with a deadly weapon" which did not mean threatening someone with a weapon.
I take your point about being overarmed. But there were times and situations when I had my duty gun, my primary back-up - typically a J-Frame S&W - and working some places, a .25 in the third handcuff case. My secondary firearm and the .25 were not visible.
In California, patches *must* say "Private Security" as well as the company name. Many companies operating in one area will use a badge that is of a different shape than the one in local use, but not always. And badge types in some areas are not consistent sheriffs often use the star, muni cops a chueld. If security works in many jurisdictions, it is hard to find one distinctive non-PD badge. In some parts of the East, security all wear "square badges" which do not look like *any* PD badge.
Under California law, the responsibility of a securitty officer is "to observe and report" and that is as far as they *must* go. I reminded clients of that from time to time. But security officers often will get hands-on. Standing there and using the "observe and report" definition while a client or member of the public is being battered will not look good to most people. Yes, call the PD, but use good judgement in going hands-on. I often made arrests - citizen's arrests in California law - frequently when the situation required it.
When I ran the security detail at a City facility, my officers - all armed and carrying batons and OC - frequently had to put hands on people to end fights or in other situations. We made a lot of arrests, holding them for the PD as required by California law.
When I went through the SF Reserve Academy, we were told that even full-time cops were not encouraged to intervene when off-duty unless life or limb were in jeopardyt. Call 911 and be a good witness. Good advice for security officers, as well, in many cases.
As usual, your information was spot-on.
Most security companies in California do multiple cities.
I worked all kinds of Security. Then Law Enforcement after college and the Academy. We give the Police who, what, were, when and why.
I am a LEO. My duty belt is very simple. Front right side working around to left. Mag holder, key clip, holster with department issued firearm, single handcuff case with handcuffs, nothing in small of back, flashlight holder, radio holder, department issued taser. That’s all I have. I keep an extra set of cuffs in my front left pocket.
Awesome video, I am a security guard in Puerto Rico, and I se a lot of crazy stuff going on. You are right on the money, most of the time we earn how people se us. Thank you for your input.
Thank you for your information Im a field Supervisor in NY for a Security company
The most effective way to make a report whether it's verbal or written is the 5 major components 1. Who 2. What 3. When 4. How and 5. Why. These components can carry understanding and describe any incidents.
I’m a Security Officer. I’ve been asked by the police what’s going on. I tell the officer what happened and let them do their job. I just stand by to help. We are supposed to take notes and write shift reports even if the police weren’t involved. We have to be licensed in my state to be security. The good thing is everything being said in this video is what they taught us in classes
21:40 there is a company in Ohio that does everything it can to look like the local police. The only divergences is the patch and badges say "security" and their cars have light bars but the are orange when on. Also companies that pay minimum wage actually want the best results but think they can pay crap and not get crap. One more thing, all of the companies I have worked for uses text messages and apps to communicate and do reports, and when something happens they have to do that report asap and some companies require them to do that as soon as it happens and not after it is resolved. (Which is dumb) so if you see a security officer on their phone they aren't always "being lazy" sometimes they are doing their jobs. (Yes even on the low end.) Js in Ohio all security my get a state certifying ID card, but we are not required to have it out or visible, And we only have to show it if our client or the police ask for it.
I am part of an investigations and security agency that looks very similar to CPD. it’s because we are contracted by the city of Cleveland for patrol, community policing, fixed site, attached detail and we even have a full special investigations unit that handles felony warrants.
Just because we’re technically security doesn’t mean much.
Facts pay crap get crap...Some of these companies do waaay too much like...a patrol vehicle at a food plant that you can walk around in 20 min.
Lots of the time PD shows up on my site...not knowing what's going on. So naturally I go find out what's going on...or I'll jus observe what's going on, and leave them to do their things and just keep other tenants or customer not to get in the way. And when everything is done...I'll go file my own report. 🤨
Heres what I think is the best way to handle this situation. As a supervisor for a large health care protective service department. We dont abuse the PD. Some jobs pd is called for EVERYTHING. We handle as much as we can, and know when to call. When we do call and they arrive they are given the proper information and we step aside. We dont hover. Tell them what they need and let them know if they have any questions we will be over here. Let them do there job. We have a great relationship with our local PD and because of that when we call them they know it's for something real.
I was approached by an off duty San Diego Police Officer , who told me that I should apply to SDPD, unfortunately, I am 50, and that boat sailed long ago.
Definitely glad that I found this video, since I start in security on Friday
Thank you so much for making this video! It’s very informative for someone who is new to the security business.
How "seriously" security guards are taken by PD depends on the conduct, appearance and demeanor of the guard. Dunno what state your in, but i'm an armed security contractor in Los Angeles. The dynamic has changed and at least in the company i work for, our role has increased! We have a good rapport with the local PD, but make no mistake about it. They do NOT need our help, at all! Me and my guys know "our place" on the food-chain. So when we're on a call, then afterwards the local PD show up. We completely stand down so they can do their thing without us distracting them. I have a REAL problem with guards who try to act like cops. I NEVER goes well and it makes us look stupid.
Spot on talking about condo associations. I’m a medic in NYC. I had to ask police to move a security guard from an apartment complex to leave a few nights ago. He was in the apartment with us during a medical event, taking pictures. According to him, it was for his report and he got agitated o made him walk out. I’m not a cop or a security guard, but that’s not ok in my book.
I recently trained as a security guard here in Ireland (every guard must be trained and licensed by the state). The point you make about guards being squared away being more effective than trying to look intimidating is so true. My instructor was super friendly and affable but you could just by the way he dressed and carried himself that he was legitimate. It turned out he was one of the few licensed armed bodyguards in Ireland and was a black belt in Taekwondo.
He said the goal of security is ultimately to make law enforcement's job as easy as possible. That means detailed notes, safely searching the suspect,acting as crowd control ,and preserving crime scenes. We can only use the minimum force required when arresting someone, ideally holding the suspect by the wrist and elbow.
We do get some legal training insofar as recognizing the different types of assault and making sure not to use words like shoplifting (which has no legal meaning in Ireland) in reports and notes, but as you said, we are told to tell police the facts of what we seen, not our legal opinion of what we see.
Finally, I think there may be a law against security guards dressing too similarly to police.
As someone now pursuing a career in security I find this content very helpful.
Just about all 50 states anyone can wear identical uniform as cops, you just cant have police written anywhere.
I've worked Security for 20+ years both public and private sector. Starting out with little to no training. Over the years I learned the hard way or picked up skills by watching other Security and PD from different areas (cities, counties and states).
I did stupid and learned, now I try to pass those skills on when ever possible. It's not easy, I get a lot of rolled eyes and what evers.
At the same time I've seen a lot of good people in Security. Many times we've referred them to local PD as good prospects.
If both PD and Security are on their game and show each other mutual respect both sides benefit from the team work.
Unfortunately, that 1% in PD can feel like 30% at entry level Security. I've also seen the 1% in PD feel the same in some areas. Generally the new guy's just out of field training. (I'm PD and I know more than you) or the guys who've spent to much time on the streets (I'm PD get out of my way. We shouldn't even have Security).
I work for an unarmed/hands off security company as a manager, we have company issued uniforms, equipment and phones. We use them to complete reports electronically, adding descriptions, our statement summary details about the situation or incident with ability to add pictures to our reports. It’s essential for us to have our phone on our person to do our job.
When training new guards, they have to be licensed through BSIS prior to them starting, we have a mandatory basic report writing training course, review of how to do incident reporting and fact gathering, leaving out personal opinions or feelings, assumptions or suggestions out of a report, it helps convey a much more factual, concise and well written report, which new hires must pass during their introductory period; we also cover Image /uniform standards, safety aspect of our job, professionalism, how to de-escalate a situation and how to handle a challenging individual, training on our company operational standards, and going over what their primary duties are as an unarmed guard. Normally, during this training I can tell those individuals who are expecting to wear Rambo’s gear to do just an Observe and Report type job. As I go through training and cover what we can do as a guard and what we cannot wear while on duty, I will ask anyone if they’re using this job as a “stepping stone,” because some are looking to go into law enforcement, which is great for them, but while they are in our uniform and employed by us, we expect them to act accordingly. As a concern arises it is addressed accordingly. Because of this and the constant professional interactions we have on a regular basis with LEO’s, we can say that we have a good working relationship with our local PD.
As a security guard, If you want others to see you as a professional, you must act accordingly and walk the walk. Do your part in being professional. Always stay a step ahead of the next person. Look for areas to improve and do something about it, change what you’re doing if you’re not getting the results you want. Small steps go a long way. STAY ALERT! STAY SAFE! STAY ALIVE!
Your best weapon are your words!
He is absolutely right about everything. I did armed security for 5 years or so. I wore a full duty belt, set up just like a leo, never went over board with it. Wore my uniform professionally with a name tag, security patches, security badge, and tie. Looked just like a Leo, but clearly identifiable as a Security Officer. Never had a problem with respect and being taken seriously, even by local LEO. Like he said it doesn't take much. Even when I was "tactical" it was never overboard. I was so professional, I was offered a job by the Director of Public Safety of a local college (didn't take it), and I was always offered the good jobs by my company, it always made me feel good. When it came to making reports to police, and making arrests, I was never ridiculed, and always treated like an equal.
tactical security guard lol
thanks for the laugh biddy!
Saw a guy sew on 3 chevrons and demand I call him Sergeant
Was he stolen valor
As a security officer in the state of Michigan i have had poor experience with run in with cops. Many are not helpful. It is very unfortunate when the cop is not helpful because its degrading to the public's eye, in which at the conclusion of the police being there makes our job even harder. The reckless public then know that they don't have to answer to security nor police. I'm not a detective, I'm not Inspector Gadget, I'm not Captain Save A... However, if i call law enforcement & tell them a dude has threatened to blow my head off directly to my face with a open bottle where the cities protocol is to not drink or smoke with in 20 yards of that specific building??? Ummm i could use just a little help. Moreover, I believe the police job And law enforcement jobs as a whole, the men are brave and i appreciate them. We are all there to do the same job, Just simply help us, please.
One thing that adds to non essential packing is carrying multiple back packs, lunch bags, and the 40 inch mag light. Had that issue at a DC I worked at. Hardly ever did the 2 way radios ever work and had use landline phones. Direct lines weren’t intact except main building and one guards shack.
And ONE major issue is how the site’s Rover decided on leaving it at a guards shack and bringing keys to Main Building instead of bringing Rover back to Main Site.
And had one guard arrive drunk at the site I worked
Great video! Especially on not trying to match local PD. Plus in most states that's even illegal.
My department is currently having issues with Loss Prevention @ certain big box stores.
+Harley they moving to a "hands off" policy?
free field training This one particular store’s loss prevention likes to interrogate its shoplifters to the point of coercion.
+Harley well, you know it isn't technically water boarding if you use diesel...
It's kind of an interesting mix in my state for hospital security.
At our hospital we are all required to be licensed to work as LEO in the state, and all are currently LEO or former.
We do basically police work, but have police take em away and file the charges haha
It's a fun job though, about to get commissioned again through the county myself.
Keep up the good work, be safe brother
Observe and report. Story of my life.
When I first started working security at our tribal casino back in 2005 nobody taught me how to talk to aggressive customers or what important details to give to the police when they arrive (especially if we have to go hands-on with the subject). I had to learn verbal judo myself. Now that I'm a supervisor, I'm a Use of Force instructor and I make it an important point to teach the new security officers how to interact verbally with difficult people and what to write down for incident reports as well as collecting information for the police if we have to call them. Training is VERY important.
Security is observe and report.... just the facts
I also worked at a security company that had ranks. From officer, to Officer first class, corporal, sergeant, and so on. But never really went by it. It was more or less who had authority over who.
Ryan Carlson I guess military ranks are only take seriously when it's government own.
Ok that is pretty dumb. That’s the definition of wannabe.
In my jurisdiction, the steps taken by the government to avoid "blurring the line" have gone all the way to overkill. We are not allowed solid dark blue, black, or grey uniforms. No leg stripes on uniform trousers permitted. No proper (ie. forage) uniform caps. No badges. No military style rank insignia. And the amount of large-print "SECURITY" labelling on the uniforms now makes us look like a goddam billboard... anywhere the company name/logo appears, it must also have "SECURITY" In 1/2" lettering... so, left chest and both shoulders (and your ball cap!) Plus, "SECURITY" in 8" lettering across the back of the jacket or vest. It looks friggin' ridiculous, and no matter HOW well turned out you are, you still look like a joke.
And who enforces it all? The provincial police...
Are you in Ontario? Sounds like what goes on in Ontario. Hell the color of a security agencies car is regulated as well.
So glad I live in dixieland.
When I went through my classroom stuff for the security company I work for they say never rip anything out of the notebook in case it gets subpoenaed. Along with no personal stuff/doodles.
I am.a.cop in Maine. I take notes at every scene. I rip out all of my notes when I'm done my investigation. The issue they are worried about is when you record everything in the notebook, but then the one incident they are bringing a case for is missing. If you can explain why you ripped out a page and its makes sense and doesnt have all case facts missing you should be fine....but follow your company policy.
I've always had and expressed my opinion that Security Guards should be POST certified in order to receive a license. I'd be for a Tier licensing system that makes a difference between a bouncer and an armed patrolman. Naturally requirements are different whether one sits at a booth checking in- and outgoing cars, or whether one's patrolling a dozen properties or more every night. Currently there's just one license covering everything (except for Baton, Firearm, etc..., of course). But 8, 16 or 40 hours of training (depending on which state you're in) is simply ridiculous and not at all enough. A Security who sits at a booth or reception desk all day/night doesn't necessarily need to be able to pass a PAT like a Police Officer does. But passing a PELLET-B and MMPI should be a minimum requirement plus at least something equivalent to passing an applied law class, adult and infant CPS and AED and - if driving is part of the job - a basic EVOC training.
This would not just raise the prices for Security, but also the wages and the perception of the public regarding Security.
being a security is a catch 22 . If there's no suspicious activity,people think you've got it easy and say you're lazy but then when something goes down and you do your job,those same people will say "he's extra try hard" ..oh please stfu we're just trying to do our job!
The hilarious moment i ever had as a Security Guard this truck engulfed in fire and exploded on the parking lot i was guarding. This dumbass lady starts freaking out O My God! Why didn't you do something you're a Security Guard? Yeah I'm not a Fire Fighter that's why i called 911 .
Not going to lie, clicked the vid, watched several of yours so far, was ready to disagree off the bat. And at the half way mark, already shared with several guys I work with. Great vid!
"As long as you're licensed"
Michigan guards: "you guys have licensing?"
I carry a small fixed blade knife on my left side for weapon retention. If someone attempts to grab my hand gun ( carried in a level 3 retention holster) I'm able to draw knife with left hand and pivot into them.
My post requires moving through crowds of drunks.
i wish i could share an audio with you about how security abused my personal space (one inch away from my face) and kept yelling at me for talking to an employee, and this all happened to be where i live and i work. ''' fully loaded belt, body armor etc, just like you said. even the cars look like the law enforcement of this jurisdiction'''
Can you speak on Security Officers, who insist on going in hard verses being more diplomatic on Contacts.
Most comp. only do the min. that the state requires. Georgia is 24 hrs.
Only at "21:00" and I am loving this video!! Very Good information!! I work in security.
Worked in several locations for Security… guarding Gas stations and Grocery Stores, guarding the electric company and using a rover vehicle to check the security or their substations, and more… with one they didn’t want phones out, and if anything happened they expected a phone call… not that they’d always answer it… the other had us doin an electric DAR, they took calls or texts and it was the officers discretion (I always sent Text because I wanted what I said documentable, plus while I’m writing the Text I can slow down and think of the most accurate and eloquent way of informing those over me of what happened, when I’m speaking I tend to forget to mention small details and the way I word things is kept simple so as not to have what I’m saying misunderstood (been that way since I was a kid and now I can’t seem to turn it off), which ironically has led to being misunderstood many times. But never once failed to accurately paint the scene and go step by step over what happened, what caused the issue, what exactly the issue is, and what steps I took in relation to the problem when written in a text. And those words were typically copied, and pasted to the DAR.
Took a little explaining at first, why I ALWAYS texted instead of called and if it was just a matter of having it recorded to show that I did in fact pass the information on… explaining that I grew up with smooth brained rednecks so the only way I could talk and not have to repeat and simplify what I’m sayin 100 times was to start simple from the beginning and now i can’t break out of that except when I’m writing/texting, that was interesting.
If people don’t read the uniform print that’s their problem. Whatever uniform is approved by the state we will use it . PD can change their uniforms. It’s tax payer $ so it shouldn’t be a problem pd switching.
Excellent, feed back communication is the key.
Just saying what happened is super important. A cop told me about his McDonald said they got robbed. The cop went flying there just to find out some guy just walked out with someone else’s order.
Love this video. You hit on some absolutely pertinent points and enlightened me as well. Looking back, I can see how police officers would have been irritated with me. I wish our company offered more/better training. Since they won't, I suppose the onus falls on me to do better. Thank you for the advice.
Hey, I got a whole playlist full of "shit I wish I knew this back in the day" it is titled "police training"
Yup I agree as a security guard….. be direct with interacting with cops and let them handle it I’ve always been minimal contact I just let LE officers deal with shit… I’ve called for a noise complaint that ended up as a domestic violence…. But all I did was let the law enforcement officer that responded “well I was called for a noise complaint and it sounds like they’re fighting heard some things being thrown and decided my best course of action was to call y’all and yall handle it” etc etc so on so forth… direct and if possible always kept it short
Well. Regardless.. I am the captain at my security company lol.
But we also have patrol vehicles and service a few big oil field related facilities.
I wear a bullet safe vest at couple locations. But we have been shot at there.. most of the time its s cloth security vest w pockets for my pens. Phone. Snacks. Note pads. Ear buds. Back up batters. Lol
Your advice is some of the best out there. The sad thing is these managers dress their unarmed guards/armed guards up to look identical to police so people think that they are being watched by police not security. Its even worse when they assign them cars that look identical to the police department, except they say patrol instead of police. Its such a dangerous act and a slippery slope because you never know if somebody who might have gotten their car stolen or something similar will run up to your unarmed 18 year old guard thinking they are a police officer about to help them.
Or when I worked security when the police showed up. "what the hell am I doing here and why can't you deal with it yourself".
Michael Borawski
Pretty much.
I like this Guy He know what He Saying is all Truth
I love your vids I always watch this on my bus ride home and it always gets me in a good mood after s crappy day at school
Lol oh these are good I've had dealings with security and there was one guard who had a mid ride holster followed by a drop leg down by his knee cap same side . I when I made contact with him I just looked at him dumbfounded .
Wow just wow man that's a very uncomfortable way to wear kit.
One night a security guard lost his life in Denver, Colorado along the 16th St. mall, but he was mistaken for a police officer.
As for me I want look a security guard, not a police officer. be safe
I totally agree with you. I have the appearance of a SWAT officer with my body armor and drop leg. My company uniform color is all black. I do not want to be mistaken for police officer at all. Stay safe and be well!
State of Montana has strict uniform guidelines, to the point they dictate what your patch can look like and what words can be allowed to be put on it and where.
One thing that probably should get mentioned in this context as well, is the actual necessity of calling in law enforcement.
I once had a standing guard calling PD because a couple of guys took their boom-box to the pool area of some apartment house complex. It was before 2200hrs, but the property's policy clearly stated that people were only allowed to listen to music in the pool area if they were wearing head-phones.
So those guys gave the female guard a hard time and laughed at her. Subsequently she called the cavalry.
Well, the boys in blue came, saw and left again - because no law was broken. The guard threw a tamper tantrum because she had been disrespected by the music-loving pool-goers AND the Police.
Policies are not necessarily laws. Every property owner (or management) can come up with whatever policy they like (as long as the policy doesn't violate a law). But LEO's do not enforce policies. They enforce the law - that's why they're "Law Enforcement".
It took me quite some time to explain this to my butt-hurt standing guard, but eventually she did get it. At the end of the day, the time of the LEO's had been wasted and the kids kept on listening to their music anyway.
Good job SIR
Great video, this video makes me want to get back in security.
As an armed security officer, I totally get it, and its self explanatory, my job is is to observe and report, anything else,I dont get paid extra for. I've always had the tendency of making my job less stressful than what it is, I'll leave the stress for PD, that's what they get paid for, anyway Good stuff thanks for this video, because there are some armed security officers out there that be doing way too much, when you really don't have to.
The biggest problem with security is insecurity. My bills are not paid by the respect of a police officer. I neither look for or expect the approval of a police officer, we both have a job to do and the only thing required is professionalism on behalf of all parties.
Guards….stop seeking validation from the police. Not sure if you’re aware but they have little room to judge anyone in terms of respect, professionalism and “doing too much “.