HOW to Turn OFF 📶5 GHz to Connect Smart Devices to 2.4 GHz
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- čas přidán 7. 09. 2024
- There’s an issue I've ran into and I know a lot of you have run into it as well. And that’s trying to set up a smart home device that specifies that it needs a 2.4 gigahertz connection. But the device just isn’t connecting and it won’t seem to work.
All you need to do is temporarily turn off your 5 GHz and this quick video shows you how.
Once you turn off the 5 GHz connection, the set up should go fine.
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I made three calls to optimum Internet provider and try to troubleshoot a Moen leak detector that I have since come to find out runs on 2.4. These people could not figure out their way out of a paper bag. They send a technician out to my house. The guy could not wait to leave he did absolutely nothing. If it doesn’t involve changing a router he’s clueless. Thanks for your help this was very helpful
That was OUTSTANDING!!! I spent hours researing how to re connect my old smart plugs to the new wifi that supported both 2.4 and 5. Even spent time online with helpers. Landed on your video, gave it a try & BAM! Worked like a charm! Thanks so much, I have liked and subscribed. 😃😊😃
I was trying to connect my Nintendo switch to my internet and wasn’t working and seen this video and typed my ip address to my url like you did on this video and realized my switch only connects to 2.4 and I see the reason my internet wasn’t connecting was because 2.4ghz and 5.0ghz had different passwords this video really helped thank you very much
thank you so much. This video saved me from having to pay my router company $90 to so that my new roomba could find my network. Your video was so simple to follow and I got it connected right away. Thank you, thank you, thank you!
Always good to hear my videos helped somebody. Thanks for taking the time to comment.
This video was perfect! I spent some time trying to connect my new robovac to my 2.4GHz wifi. Although, my phone was only connected to 2.4G, it would not connect. I watched your video, logged into my router, suspended 5G and voila. It took about 2 minutes. 2.4GHz product users everywhere need to see this. Most are unaware that, although their controlling device is only connected to 2.4GHz, having a dual band router somehow confuses the device being connected and the connection just won't occur. Thank you for your tech advice. Liked and subscribed.
3 years later .. still saving people 😅 thanks man it workd with the ip adres way
Finally, the answer - it gets so frustrating when unable to do something and watching several vids, but thankfully once I found yours I had the solution for my Glowforge after it went rogue; deciding not to connect today - the 1st time it's happened in 2 years of having the machine. Thanks pal. Thumbs up 👍 👍
With all the aggravation I've been having if this works this simple I'm going to be extremely grateful with you and will be making 3 phone calls to the useless people I've spoken to for the last 3 days and tell them to get another job with a few choice words thrown in. I thank you in advance because the router is in my daughters room and she was awake when I started my final push hours ago with cable,linksys,and some other teck guy named Bob from India. God bless and thank you I was at the end of my rope...
Hope it works. I've done a few videos on this as it seems the people selling these products don't know how they work 🙄
Genius!!!
Thank you!! Went with a new internet company and my camera's wouldn't connect with the 5ghz the company just kept passing me along to another tech person.. This is the simplest video Ever!! Subscribed and liked Thank you again
Glad I could help
Thank you so much, I spent hours trying to connect. Didn't know how to disable 5 GHz till I saw your video!
Thanks so much! I got tired of going outside to the edge of my yard trying to make it switch to 2.4ghz. This is easier and a more convenient work around!!! Best video I’ve seen on this!
THANK YOU! Extremely easy to understand in 2024. Only video that worked for me.
At last! Something I can understand and follow. Bulb now working well
Great to hear.
Thank you so so much! Ive been tearing my hair out trying to connect my Lohas LED light bulbs.. This was so simple to do (and im not very technical) Finally my lights are working! I was gonna give up.. Thanks again..
After days of trying to connect a smart plug to Alexa, finally a simple video to resolve it. It worked straight away thank you so much 👍🏼😉
Happy it worked for you!
Thank you. Your advice ended weeks of frustration trying to reconnect my smart bulbs after upgrading. Vodafone also allow customers to split their broadband, using the app. But your tip helped immensely. 👍🏾👏🏾👏🏾
How do you change it on the app
EXCELLENT! I spent hours trying to connect a wifi cam and this is the ONLY solution I found online. Even the camera's troubleshooting didn't suggest it. You are brilliant. THANKYOU x
Thank you!
i’m having a fucking nightmare with 3 cameras that have been setup on 4g wi-fi for over a year in my nans house, the electric went off for few hours and nothing would reconnect back so will be trying to this😎👏👏
Thank you so much for this!! I don’t really comment on posts but you just saved me quite a bit of money and I wanted you to know that you’ve just helped someone immensely and I’m truly grateful!! Thank you!!
That's really good of you to say. Glad it helped!
Thanks you i struggle following tech stuff but you speak slowly and clearly so i could follow. Just need to to do a vidio for my electric heater now lol. Theres only 3 videos for that on CZcams and none have audio . Thanks again
Thanks, a lot of videos says to walk away from my house, I did that and it felt weird, still didn’t work until I saw ur video. Easy and better option. Although I have to admit, you might need to be a lil tech savvy for this option.
Thank you so much for this tutorial - You don't know how much frustration you saved me
Thanks for this. We just brought two new Chromecast for our kids rooms as old did not work, and today I've just realised my inkbird BBQ hermometor that I normally watch at work is not connecting because it's 5G not 2.4. so this should help me out thank you
very nice information. Can you use different wifi name for 2.4 and 5.0? on your smart phone just select the 2.4 wifi to setup the new 2.4 devices. After setup, select the 5.0 on your smart phone.
Just a suggestion. Thanks
On the older models yes, but not on the new ones.
This guy sounds so British! You're one of the most British tech channel I ever watched. (Most tech channels are either Indian or Americian)
How spiffing, let's have a cup of tea!
@@UTILITARIANTVUKAs an Asian, I love tea as well... Let's enjoy it together 🍵🧋🍵🧋
Thank you so much. You solved the problem I was about to return my new robot vacuum out of frustration because I couldn't connect to Wi-Fi. Tried like 3 times but it worked
Omg, Taffy...lol it's so lovely to hear that Welsh accent...I miss UK....
Anyhoooo, cheers for that will fix it tomorrow as a, little drink is in order right now 🥂🥂
Omg thank you so much very easy and clear to understand. Now lets see if I can make the lights work lol
You can do it!
@@UTILITARIANTVUK Great I got the 4 lights working however Alexa only works on one of them lol 🤦🏽
You may have to go to your Amazon app and add them manually? Go to devices and click the plus sign (top right) then add device?
I just got a Wii but couldn’t play it cus my internet is 5 g tysm
I still can’t get my lights to work 😂
Thank you so much! Our formerly uncooperative Shark AI vacuum has now connected to our 2.4 GHz network and is merrily cleaning our house after being activated through the phone app. It is so nice to now be able to use the features, such as selective room cleaning, scheduling, and vacuum fan speed, which were only available through the app. Thanks again for this easy to follow video. Patty McCollom
Glad it helped. The only time you want a smart device to suck! 😃
Thanks buddy, it works!
I tried this option but I didn't actually turn the 5g network off, that's why it didnt work :d
U just earned a new subscriber i couldnt figure out how to get my internet from 5 to 2.4 ghz for my wyze v3 cams for the life of me even with all the other videos ... Cant wait to try this when i get home after work 1 quick question will this method work with my spectrum wifi boxes from charter ? I Imagine so all the network info is on the bacm very simialiar to your set up but again THANK YOU SO MUCH ❗️
I believe you can temporarily disable 5GHz on Spectrum Routers.
I’m going to try to do this with my smart led light strips
did it work?
That’s exactly why I came here
Did it work????
Same!
dude same
OR 3RD OPTION: if you have an older device like a dell laptop or something, they most commonly use the 2.4ghz frequency and you can check using the wifi options information section.
I set my laptop(uses 2.4ghz) right next to my Roborock while pairing to my wifi and my Roborock caught onto the 2.4ghz frequency my laptop was in. I was still in the 5ghz zone but it caught onto my 2.4ghz frequency just fine and connected without me having to go onto this website or go outside the 5ghz zone :) like the comment if it works!
Thank you so much. Finally best guide I've got to solve the problem
Glad it helped
If you cannot get to your browser to turn it off, you can try this: once you phone is selected to work on 2.4ghz, it may still be getting a 5ghz signal. So walk away from the routers signal until it looses connection, then start walking back, and it should only connect to 2.4ghz wifi.
Thanks for the video. I've sky ultra and my pugs won't connect. I will use your guide to try them. Update, all now working, lights, hive, plugs, simple when you know how, and even simpler when ppl like your good self takes the time to make a video. Cheers
Once the plugs are connected, you can turn the 5GHz back on. Should have very little effect on speeds.
@@UTILITARIANTVUK sorry, I finished your vid and you were very clear. I updated my original comment to thank you for making the vid. Star!
You are a genius. Thank you so so much I was having so much trouble. This will make it so much easier. Thank you so much again.
Glad it helped! 👍
thankyou i have a cat and im going holiday and buy many smart device and i sat and cry for setting them this is gonna make life much easier im so great full for your video i give like and subscribe your channel best luck 👏🏾👏🏾👏🏾🌻
Thank you so much for your video. I finally was able to connect my robot vacuum x
Extremely useful!!! Thank you so much!!
Hope this is as easy. Many cctv devices are 2.4G, We've gone 5G (bit of pressure from BT) so finding it almost impossible to find 2.4G security devices.
Thank you SO MUCH for this video! So helpful and easy to follow!
Glad it was helpful!
Your suggestions worked! Thank you for this video!
THANK YOU VERY MUCH GOD BLESS PRAISE JAH REPENT IN LORD JESUS NAME AMEN!!!
On my, BT Hub6 to get my Ezviz wi-fi security cameras to connect I had to Switch the wireless Mode to number 3, then they would connect no problem.
Thanks 🙏 should be first in the list best video yet
Thank you
Thank you so much after days of trying to figure this out!
Thanks
Thank you, thank you. thank you, thank you, you are a life savor .... you have a new sub in me for sure
Do you put the 5ghz back on after you connect your devices.
Yes, you turn it back on.
I would like to change from 5ghz to 2.4ghz on my TV when it's connected through wifi so I have to go to the browser on my tv?
Clear & Concise!!
Mine doesn’t have any on/off button for both Band 1 and Band 2, do you know why by any chance?
Outstanding, thanks a lot
Awesome man, much appreciated
I don't have this kind of option .... only can switch off the WiFi that's it
Same…
Thank you for this!
Thank you so much for the video
Do you know how to do it with a Spectrum SAX1V1K? I've been around and around and can't seem to get into the IP settings or see a place that distinguishes the two bands so I can set up cameras that run 2.4Ghz. Called spectrum 3 times. They are not giving me a solve.
Is the IP address on the back of the router?
You need to get into the WiFi settings, under 'advanced', 'advanced set up', 'advanced wi-fi settings'
It is not on there. I tried googling it and getting into the router that way but it does not work. The app doesn't let you do anything under settings but change the main network name only. Super basic.
@@GHlover4ever17That's odd. Did you copy and paste the IP address into your browser or type it in manually?
@@UTILITARIANTVUK copy paste
Will my security camera still be able to operate once I turn the 5g back on? Since it only works with 2.4 g I’m concerned this won’t work for me. Also having trouble finding the webpage !
My router doesn’t have that. You need to show this for all mesh networks. The Netgear Orbi system should be avoided like the plague if you want smart devices
The other way to do it is to move the smart device away from the router czcams.com/video/892y3_o8nF0/video.html
Hi
Just split your networks it will run better. Let your device choose which network. 😊
Unfortunately, many routers do not allow you to do that.
thank you
I bought a orzorz star projector plus which needs to be on 2.4ghz wifi and my router which is about 4 years old it has 5ghz but the orzorz has an app and requires 2.4ghz would that mean i wont work if my router is 5ghz?
You could try moving the projector further away from the router during the initial connection. I did it here with a smart light. czcams.com/video/892y3_o8nF0/video.html
what else was entered after the IP # not able to follow to that screen
Hi there! I have a TV Box. When I try to connect wi-fi it just appears the 5g. Do you know how can I turn it to 2.4g? At my smartphone I can connect both of them, but at my Xiaomi Box S just appears the 5g band.
How do I find this setting on Bell Hub 3000???????
Thank you ✌🏼️
I have anethernet cable for my internet.There is nothing, nada, zilch in my computer that shows wifi.I went to different settings and there is nothing for wifi.So do i not use smart devices?
Your link isn't working. I can't open this talk talk site
If smartdevice wants 2,5 and I have 2,4 and 5 ? Does a device that need 2.5. Conbects to 2.4 ?
thank you!!!!!!
Do you have to have this talk talk hub or does any router work? Thank you
Should work with any router but the process may differ and the IP address may not be the same.
You are a life saver
I also know CPR!
Ok help me out anyone what's that site called and all cuz I'm lost 😞
what website are you on
Which band is safer please????
They are both the same in terms of safety.
When I type it In it takes me to a different site. Does it work with guest wifi? Like if my wifi has guest at the end?
You can try finding your IP address using a phone, laptop or PC czcams.com/video/9vS4vTXX6Pc/video.html
It doesn't give me that option, all it says wireless network, not 2.4GHZ band or 5GHZ Band
How can I do this on a Netgear (Orbi) Router? There doesn't appear to be a setting to shut off either band. In wireless settings, you can only disable Wifi-6, not the actual 2.4 and 5ghz bands.
What device are you trying to set up?
I believe you need to turn down the 5 GHz signal strength on those routers? go to Advanced Setup>Wireless Settings>Advanced Wireless Settings (5GHz 802.11a/n/ac)>Transmit Power Control and decrease the 5GHz strength to 25%
Alternatively, you can move the device you're trying to set up further away from the router. Example in this video czcams.com/video/892y3_o8nF0/video.html
@@UTILITARIANTVUK I'm using an RBK853. Was trying to set up a smart plug that only uses 2.4ghz. You are right, lowering it to 25% and unplugging any satellites you are near seems to be the only viable solution I could find as you cannot completely shut off the signal for whatever reason. Thank you for your help!
You are the best. The only one that worked. I was trying for about 1 hour. Walking outside the house looking like a mad man trying to use the low wifi🥹. This worked straight away. Thankyou
Subscribed for life
I don't understand this worked for me before but now it's not this is super frustrating
Hi, I saw you commented a few days ago and hope you would be able to help. I don't have the option to turn off the bands individually. Only as the whole wifi? Have they changed how they do this? I can the see the different bands in advanced settings, should I the name of 2.5ghz to something different and connect my phone to it then do setup process for smartdevice and then rename back to the original? Would that work? Please help!
Hi I know I'm late but I have the same problem did you solve it ?.
how to do this with Huawei routers
I put my username/pass from the bottom label of my router but it's saying it's incorrect!
Just make sure you are using the router user name and password and not the wireless network name and wireless password.
I don't have separate buttons to switch just 5 GHz off
I could not have the wifi show choices. I can see it but not clear
I toot a picture a screenshot but got unlined 2ghz then green bar on 5ghz was clouded over
Dude, could you call me every night and talk me to sleep? Your voice is so calming. Also, if you have time, my cows and horses, too? Hit me up. 😂❤❤❤
If only I had the time but you can always play my videos to the cows and horses? Lol!
what is the website? it doesnt work for me
It's your routers IP address. Should be on the back of the router.
Soooo helpful
Glad it helped!
Mine doesn't bring me to a log in!! 😥😥😥how do I change mine to a 2.4 from a 5???
What are you trying to set up?
So does that explain why my Phone isn't connecting to the wifi because it doesn't show up
King.
is there a way to change only certain devices to 2.4ghz
im really loosing my mind here, ive done everything you said and it connected to 2.4 but now my wifi refuses to work, my room is one step away from where the wifi box is. everything connects just fine, but the wifi simply doesnt work, seriously worried ive been hacked or something. please help!!
Do devices that are initially connected to 5ghz automatically go back to 5ghz after this procedure?
Yes 👍
@@UTILITARIANTVUK only if its a 5g device. Otherwise yr better of buying a 5 g phone
I have govee tv lights connected to a Three 5G router. I have gone into the dashboard and turned off 5G, but I am still not able to set the lights up. Are there any suggestions?
Is there any way to move the lights further from the router to set them up? Once set up it should be ok to return them to the TV. I did it here with a smart bulb. czcams.com/video/892y3_o8nF0/video.html
@UTILITARIAN TV The router is the other end of the room, and lights are currently fitted to the back of the tv.
@UTILITARIAN TV is really strange as the light connects to WiFi but the camera won't when calibrating the lights there is noting wrong with the lights or camera as I have had a replacement sent from Govee
for some reason my wifi also talk talk is not letting me turn off 5ghz band
If you go into WiFi settings, scroll down and there should be band 1 and band 2?