How ASOS became one of the world’s largest retailers | CNBC Explains

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  • čas přidán 31. 03. 2021
  • ASOS is one of the largest online fashion marketplaces globally, selling more than 800 labels in 238 territories. CNBC’s Timothyna Duncan explains how the brand became a leading player in the industry.
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Komentáře • 168

  • @Neftegna
    @Neftegna Před 3 lety +308

    I ordered sunglasses from ASOS and came completely broken. I contacted them and they sent me a new one without even questioning. 👍🏾

    • @PrincessM888
      @PrincessM888 Před 3 lety +8

      Because they cost them 2dollars to make maximum and you pay at least 10 times more...that is the secret

    • @HarpaxA
      @HarpaxA Před 3 lety +28

      @@PrincessM888 all fashion brands are

    • @o.m9514
      @o.m9514 Před 3 lety

      WELLLL!!!!

    • @brianm3160
      @brianm3160 Před 2 lety +14

      @@PrincessM888 wait until you hear about Apple's iPhones

  • @adaokoye493
    @adaokoye493 Před 3 lety +74

    ASOS is my absolute favorite site. About 80% of my wardrobe is from there, simply because I am quite tall and the variety of their "Tall" section (and shoe sizes) is one of the best I've seen when it comes to online retail.

    • @simpmaster7995
      @simpmaster7995 Před 2 lety

      You are a manish woman.

    • @Nopehoelemmealone
      @Nopehoelemmealone Před 2 lety

      I agree with literally every statement that was made lol.

    • @kaktusdesiberie7196
      @kaktusdesiberie7196 Před rokem +1

      Me too. I’m plus size and tall and ASOS have everything I need. Also the variety of models and the styling make it hard to shop somewhere else. The app is so well made and easy to use I can spend a lot of time on the app 😅

  • @cristianMoon24
    @cristianMoon24 Před 3 lety +52

    I love ASOS I can find unique clothes and they provide a variety of brands and I’ve never have had a bad experience with the brand.

    • @losmm5660
      @losmm5660 Před 2 lety

      Do you know which postal company delivers the packages

    • @Sxbrmoz
      @Sxbrmoz Před 2 lety

      @@losmm5660 Most of the time Hermes

  • @sonnyday6727
    @sonnyday6727 Před 3 lety +17

    Asos is awesome, they have great prices, they sell great brands and quick shipping.

  • @nathanchang7713
    @nathanchang7713 Před 3 lety +91

    Online only brands was more of a gimmick back in the days, it’s only until recent years that it actually becomes a good reliable genuine alternative to actual retail stores

  • @tbt1222
    @tbt1222 Před 3 lety +18

    Though I got disappointed many times by the quality of the products and had to return, but tbh, I always came to ASOS whenever I need to buy any piece of clothes. Reasons are: 1. Their website UI. I have to say this is the most customer-friendly UI to me. They even always have videos included, so you could see the real fit of the model and even the feel of the textile. 2. Their customer service: always at customers’ convenience. Updating us in delivery. No-print return, etc. 3. Diversity: they understand the beauty in diversity and serve it. I struggle a lot as a petite in Europe and barely could by anywhere, but ASOS. Just one thing, I hope, ASOS can focus more on sustainable brands and thru their online platforms, raise customers’ awareness on this matter.

  • @CrispyHulk1
    @CrispyHulk1 Před rokem +6

    What a stressful yet rewarding, adrenaline-fuelled crazy ass adventure it must be to establish a company like this. Well done for breaking through

  • @hamiltonfortuna
    @hamiltonfortuna Před rokem +3

    Been shopping ASOS products for years and I love their clothing.

  • @omar9268
    @omar9268 Před 3 lety +25

    because asos KNOWS how to market towards younger people, while still being somewhat affordable and modern !

  • @skasmow
    @skasmow Před 3 lety +6

    For me the key is FREE shipping and FREE returns!!! So you are sure that if you don't like something you can return it with no cost. While in all the other shops you know you are gonna loose your money. I wish they had more variety though! if they had things that i like i would order very often, while now i order 3-4 times per year.

  • @Theis_P
    @Theis_P Před 3 lety +6

    I think one of the most important thing left out of the video is that Bestseller best known form the Jack and Jones closing brand owns 1/4 of Asos but at the same time also owns 10% of zalando, Asos' biggest competition in europe.

    • @Ja-uu9ep
      @Ja-uu9ep Před 3 lety +1

      If they owned a controlling share it would be interesting but if they're just regular stakeholders without the control then they're just there for the success and money lmao

  • @kamolhengkiatisak1527
    @kamolhengkiatisak1527 Před 3 lety +1

    As good as usual for CNBC explains article.

  • @_rmichaeltannn
    @_rmichaeltannn Před 3 lety +18

    As a plus size individual living in Asia, it’s really a struggle to find nice clothes. For me, the best things about ASOS is how inclusive they are; offering plus size clothes with very nice silhouettes & still very trendy. Also their app interface is just amazing; easy to navigate, streamlined and very aesthetically pleasing to browse at! 💯

  • @chinaahpek
    @chinaahpek Před 3 lety +8

    I shop at ASOS all
    The time. I live in Sydney Australia and they are pretty quick in delivery. And their return policy also very easy

  • @keheungan
    @keheungan Před 3 lety +14

    my days of buying fast fashion has ended

    • @ppjskh
      @ppjskh Před 3 lety +1

      Same here!

    • @blessedbythebest1003
      @blessedbythebest1003 Před 3 lety +1

      Zara too. Yet I love it 😫 but slowed down buying the blu Levi’s jeans

  • @Narsisis
    @Narsisis Před měsícem

    I'm so happy to have found a fashion retailer that's not founded by a Chinese and not heavily made in china products. Been a consumer since 2021😊

  • @NickyNightShine
    @NickyNightShine Před 3 lety +10

    "...20p per share and raised slightly over 20 million dollars" geez woman be consistent

  • @khoichrist5173
    @khoichrist5173 Před 3 lety

    Wow... Thanks for sharing...!!!!

  • @elfenprinzessin22
    @elfenprinzessin22 Před 3 lety +5

    Asos is not even the largest fashion e-tailer / fashion markteplace in Europe - Zalando is bigger with over 32M customers in Europe and over 3000 brands offered

  • @satria222poxy
    @satria222poxy Před 3 lety +12

    In my years of studying abroad, I have bought so many things from ASOS such as ponchos, capes, and onesies.

  • @andresmacastillo
    @andresmacastillo Před 3 lety +2

    Is this the Zappos for Apparel?

  • @shortshorty69
    @shortshorty69 Před 2 lety +1

    My go to site for Tommy and Calvin shirts.

  • @Straight101
    @Straight101 Před 3 lety +1

    My fav store

  • @cookingthebooks901
    @cookingthebooks901 Před 3 lety +36

    If you have invested $1000 on Amazon in 2001 you would be a millionaire by now.

  • @UMNIA
    @UMNIA Před 3 lety +8

    Love the commentator of the video!

  • @alparslankorkmaz2964
    @alparslankorkmaz2964 Před 3 lety +1

    Nice video.

  • @ChinyereRealEstate
    @ChinyereRealEstate Před 3 lety +2

    I LOVE ASOS

  • @ellee5902
    @ellee5902 Před 3 lety +8

    Plus no avenues to ask questions or complain which is why I've ended up venting on CZcams 🤦🏽‍♀️😤😅

    • @dennisdaniels722
      @dennisdaniels722 Před 3 lety

      BTC is the future of crypto and the
      questions traders ask themselves now is if
      this is right time to invest? before jumping
      into conclusion i think you should take a
      look at things first. for the past few months
      the price of BTC has been fluctuating which
      means the market is currently unstable
      and you cant tell if it is going bearish or
      bullish. while others still continue to trade
      without the fear of making lose, others
      are being patient. it all depends on the
      pattern with which you trade and also
      the source of your signals. i would say
      trading has been going smooth for me
      after accumulating over 6.7BTC in just two
      weeks, with the trading strategy given to me
      by Masoncrptoexpert, his strategies are top notch and profitable.Contact: to +1..5..2..0..4...3..3..6..4..8..5
      make huge profits in crypto

  • @Alyzah
    @Alyzah Před 3 lety +1

    ASOS & Boohoo are my favorites

  • @Lilo-A
    @Lilo-A Před rokem

    I just heard of ASOS. Came here to learn more.

  • @damionfragoso2655
    @damionfragoso2655 Před 3 lety +11

    They are doing ethics audits but are they being ethical?

  • @xxxgames7825
    @xxxgames7825 Před 3 lety +3

    my whole family had stocks and sold them in the late 2000s would of been worth 7.8 million each

  • @MrBlinder514
    @MrBlinder514 Před 3 lety +7

    Never heard of this company

  • @jentyson9538
    @jentyson9538 Před rokem +1

    Are their shoes (like Nike) authentic, though?? Or counterfeit?

  • @Jimmy_The_Kid
    @Jimmy_The_Kid Před 4 měsíci

    ❤ASOS!

  • @hiluxshred
    @hiluxshred Před 3 lety +1

    I buy all my The north face gear from this website

  • @KandeeKane85
    @KandeeKane85 Před 3 lety +5

    Literally just ordered from them 5 days ago! 😅

    • @Btt8
      @Btt8 Před 3 lety +1

      Wowwwww

  • @mihirshah4665
    @mihirshah4665 Před 3 lety +1

    Why not launch in India?

  • @alexiageorgiou5918
    @alexiageorgiou5918 Před rokem

  • @lkgpuanimho0349
    @lkgpuanimho0349 Před 3 lety +29

    1:06 Dominant player in the industry?
    I have never heard of it before today

    • @Adamhuge7
      @Adamhuge7 Před 3 lety +24

      How have you never heard of them

    • @DragonKingGaav
      @DragonKingGaav Před 3 lety

      Same here! LOL!

    • @shamiksinha4808
      @shamiksinha4808 Před 3 lety

      Me neither

    • @omrail
      @omrail Před 3 lety +10

      My guess is you’re not a teenage or 20 something female. Perhaps also don’t have that demographic in your family

    • @organizedchaos4559
      @organizedchaos4559 Před 3 lety +5

      Same, I had no clue who they were. Thought it was a logistics company.

  • @jpmugishapps
    @jpmugishapps Před 3 lety +3

    As Seen On Stock Exchange

    • @nelsonbenjamin5485
      @nelsonbenjamin5485 Před 3 lety

      BTC is the future of crypto and the
      questions traders ask themselves now is if
      this is right time to invest? before jumping
      into conclusion i think you should take a
      look at things first. for the past few months
      the price of BTC has been fluctuating which
      means the market is currently unstable
      and you cant tell if it is going bearish or
      bullish. while others still continue to trade
      without the fear of making lose, others
      are being patient. it all depends on the
      pattern with which you trade and also
      the source of your signals. i would say
      trading has been going smooth for me
      after accumulating over 6.7BTC in just two
      weeks, with the trading strategy given to me
      by Masoncrptoexpert, his strategies are top notch and profitable.Contact: to +1..5..2..0..4...3..3..6..4..8..5
      make huge profits in crypto

  • @TheAcizgirl
    @TheAcizgirl Před 3 lety +4

    I bought some dresses from asos. O cannot deny the fact that it looks expensive and at a ok price
    Also my gf told me how she could get pretty big sized.clothes and intimates. Way to go asos

  • @magnificusdominusduxchad4229

    since i started buying off asos i can never find the stuff i like in stores so I just buy online

  • @OreoSpears
    @OreoSpears Před 3 lety +4

    I love ASOS.

  • @howardert5251
    @howardert5251 Před 3 lety

    well presented... well paced... but for those seeking deeper dive there ought be links to more information... especially those resources that have been vetted as reliable intel... which wikipedia article offer decent background? what are the tenh top sub-topics? examples=fulfillment; sustainability; cost-delay-quality due to overseas production; ethical sourcing; human rights; infamous last mile nightmares;
    there's good reason why nobody trust the what's post on the internet... if you want to be a thought leader then lead the way by providing deeper background for those seeking to educate themselves... your bosses at the network know this and have left you and the other newcomers flapping in the breeze

  • @jacko7249
    @jacko7249 Před 2 lety

    ASOS is one of the best ever.

  • @christinadevitt6011
    @christinadevitt6011 Před 3 lety

    Love their brand

  • @jeetenderkakkar7570
    @jeetenderkakkar7570 Před 3 lety +1

    Cnbc international

  • @rosisie_
    @rosisie_ Před 3 lety +2

    I love ASOS, specially because of the fast delivery to the USA. With only $19 dollars per year you get the 2 days free delivery.

  • @sylvariussemirnyuy7514

    good store

  • @motogpwin
    @motogpwin Před 3 lety +1

    0:15 Boxpark, Croydon

  • @tae912
    @tae912 Před 3 lety +2

    Anyone here who Never seen ASOS until now? 😐

  • @nizarbaissa9858
    @nizarbaissa9858 Před 3 lety

    I always buy from Asos but i never bought their product, i live in Russia and i only buy international brands , the delivery is fast and free when u pass 50$

  • @harperwelch5147
    @harperwelch5147 Před 3 lety +1

    If it’s success is so amazing why have we heard of it here in the US? This is the first time I’ve even seen or heard the name.

    • @tynation9103
      @tynation9103 Před 3 lety +1

      I have been shopping asos for a few years now. I kind of slow down on it because before they would give a return slip in the bag of the items you are ordering. Now, you have to print it out making it a little less convenient. Unless it is something I truly want and sure to keep then I would order it. But they do have a lot of unique options. And when they do have items on sale it's not a bad deal.

  • @vlj9013
    @vlj9013 Před 3 lety +3

    Easy return to 711 but takes1 month to get refund. Good design with mehh quality

  • @vishnathbhatt
    @vishnathbhatt Před 3 lety +1

    In first quarter of 2020 Ecom in India was sustainable and now it is growing with 30%, fashion retailers like Nayka, Myntra are huge success. Huge no of startup in India now days is meat, milk and vegetables online delivery. Online education company like unedmy are huge success. Ecom industry in India will be bigger than China in few yrs. once India ease law in direct investment in retail whole world economy will boost up

  • @zmindy2947
    @zmindy2947 Před 3 lety +12

    I am switching back to in-store shopping after years of shopping online.

    • @bitsandpieces8042
      @bitsandpieces8042 Před 3 lety +1

      So true.
      We need to go back to in-store shopping, I like you.
      It'sthe best way

  • @victorrobinson8961
    @victorrobinson8961 Před 3 lety

    I love ASOS, but delivery is unstable... sometimes fast, but most often slow.... enough to make the buying experience a NEGATIVE one..

  • @Ja-uu9ep
    @Ja-uu9ep Před 3 lety +5

    I don't trust Boohoo, from a buyers pov they resold dirty clothes with stains on them

  • @rv9497
    @rv9497 Před 3 lety +1

    Good company. Buy from them frequently, but more than once received someone else's order and their support team just doesn't respond!

    • @infiniti512
      @infiniti512 Před 3 lety +1

      When I have a problem with an order, I send a tweet to their ASOS help account. I think because it’s public they will respond more quickly there.

  • @tfhgjhfg8248
    @tfhgjhfg8248 Před 3 lety +1

    Never heard of it

  • @nina_____9365
    @nina_____9365 Před 2 lety +1

    Lol funny how the the next video is up: "Why is Shein beating Asos, H&M and Zara"

  • @sammikhan464
    @sammikhan464 Před 3 lety +4

    Not really a rags to riches story...
    just another rich kid, who had family money, contacts starting a business...

  • @boosboos4506
    @boosboos4506 Před 3 lety +4

    Hanh, today my first time I heard it ☹️

  • @mellrmedia
    @mellrmedia Před 3 lety +2

    Their customer service is the worst and some if their stuff is really terrible quality. The last time I ordered a pair of Adidas from them and Adidas seems like it was a used cause bottom and soles was dirty.

  • @visualreinventionsingapore

    I love ASOS

  • @ShaudaySmith
    @ShaudaySmith Před 3 lety +2

    ASOS is hit or miss for me. Their styles can truly be unique but for some items there is a "made in china" knockoff feel to them. Poor quality and all that. Fast fashion be like that.

  • @damianmatras8568
    @damianmatras8568 Před rokem

    @CNBC_International Could you do a similar video for boohoo?

  • @elgigantefantomasmartinez5300

    Hola bellas imágenes

  • @glennalexon1530
    @glennalexon1530 Před 3 lety +10

    ASOS is not even in the top 100 of the largest retailers. Not sure they would fall into the top 1000 world-wide. Poor reporting, CNBC.

    • @nicoletaylor2880
      @nicoletaylor2880 Před 3 lety

      Is just false then.

    • @Ja-uu9ep
      @Ja-uu9ep Před 3 lety +5

      Yeah but it's apparently the 5th biggest online fashion retailer in the world

  • @mavlaw
    @mavlaw Před 2 lety +3

    Lost me at “great grandson of billionaire”

  • @khoichrist5173
    @khoichrist5173 Před 3 lety

    Does guys have good things...

  • @organizedchaos4559
    @organizedchaos4559 Před 3 lety +23

    Who here never heard of them before?

  • @deja1697
    @deja1697 Před 3 lety +1

    The quality has gone so immensely down though- even the brands aren’t as good as they are straight from their store.... I will still continue to shop there though (and return the bad offs)

  • @ROCKSTAR3291
    @ROCKSTAR3291 Před 2 lety

    Every week they have a 20% sale lol, just make it permanent

  • @TomNook.
    @TomNook. Před 3 lety +2

    ASOS, Apple and Bitcoin. Three things I could have invested my savings in back before their shares/units were affordable, and would now make me a multi millionaire. I am so annoyed every time I think that.

  • @mountainman6172
    @mountainman6172 Před 2 lety

    Refreshing presenter when there is no vocal frying and monotone

  • @maisloloda8848
    @maisloloda8848 Před 3 lety +3

    Alibaba is the best

    • @Ja-uu9ep
      @Ja-uu9ep Před 3 lety

      Yeah but what you buy can take *months* to arrive

  • @zahirkhan7979
    @zahirkhan7979 Před 3 lety

    Love u ASOS

  • @Zeesh009
    @Zeesh009 Před 3 lety

    In 2017 there share price was already above 5000 Pounds. CNBC should check their facts before posting a video that can be verified easily by anyone. There is one thing where their so called analysts guess daily share price as if they know something and then this 🤦‍♂️

    • @jubbujzulu
      @jubbujzulu Před 3 lety +1

      Asos trades on the London Stock Exchange, where everything is traded in pennies. So Asos was actually trading at 5,000p or £50, not £5,000

  • @harperwelch5147
    @harperwelch5147 Před 3 lety

    Does ASOS use Chinese cotton and cheap labor? That would make a big difference.

  • @vicvic8080
    @vicvic8080 Před rokem

    A company with a stupid organization and a stupid support service that acts according to stupid instructions. Since March 31, I have not been able to return the money that was allegedly transferred to me for a refund. We managed to find out that the refund did not go through Worldpay, provided them with evidence, but they also respond with the standard phrase "contact the bank if you have not received a refund yet." They just stole my money!

  • @johngablesmith4671
    @johngablesmith4671 Před 3 lety

    Astina Mandela?

    • @comealongcomealong4480
      @comealongcomealong4480 Před rokem

      @johngablesmith4671 @0:14 The reporter is identified as Timothyna Duncan, reporting from London for CNBC.

  • @user-iy8wh4eg9j
    @user-iy8wh4eg9j Před 3 lety +1

    I am sorry but last two shopping experience that asos product quality is very poor

  • @pollyannhedrich1829
    @pollyannhedrich1829 Před rokem

    Since july asos has not delivered m order. They hv shut down all there contacts. Im single mum and the list they Can do is give me back my money

  • @shabbirhussain7578
    @shabbirhussain7578 Před 3 lety

    This is a commercial news

  • @gillowens24
    @gillowens24 Před 3 lety

    Online to easy

  • @elgigantefantomasmartinez5300

    Cuenten con el mercado mexicano a través de el gigante fantomas

  • @rocktrainer5722
    @rocktrainer5722 Před 3 lety

    The evasive roof interestedly scratch because airport unequivocally decorate in a tiresome algebra. tan, sharp jumbo

  • @elgigantefantomasmartinez5300

    Saludos cordiales des de México de el gigante fantomas des iztapacumbia

  • @nickmonopoli3579
    @nickmonopoli3579 Před 3 lety

    Buy cheap pay twice

  • @thealvin6343
    @thealvin6343 Před 3 lety

    But what about India , hen? hen?
    😄

  • @mchi6621
    @mchi6621 Před 3 lety

    who the h holds stock for 19 years lol

  • @ashmykaferns2816
    @ashmykaferns2816 Před 3 lety

    The periodic editorial intermittently warn because slice ostensibly hum athwart a lovely territory. overjoyed, nappy den

  • @Jennyoy
    @Jennyoy Před 3 lety +3

    Like asos, maybe h&m should leave China market as well. The longer the company sticks to China, the greater loss it will suffer. Rather, focus on other potential markets for expansion and look for profitability.

    • @ASK-ko9qx
      @ASK-ko9qx Před 2 lety

      Lol Hope they should learn from clown like yourself. I guess they are doing something right if not better than your idea if they decided to expand in China.

  • @keithk2879
    @keithk2879 Před 3 lety +2

    Stop buying fast fashion !!!

  • @TheSmily4ever
    @TheSmily4ever Před 2 lety +1

    the only contra about ASOS
    everything is sold out quickly!!!!

  • @regm81
    @regm81 Před 3 lety

    First... I heard of this company

  • @quynhngo6299
    @quynhngo6299 Před 3 lety +2

    ASOS is not popular in Asia

  • @MontysRoomStudios
    @MontysRoomStudios Před 3 lety

    Worst customer service, ever. You cannot get any response from them.