ONKYO AV RECEIVER model no: HT-R494 / NG:LR error / DET.PROTECT.I activated /troubleshoot/reset/

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  • čas přidán 7. 09. 2024
  • ONKYO AV RECEIVER model no: HT-R494 /220-240V 50/60Hz 420W.
    dismantle all parts and find the trouble in main mother board.
    NG; ERROR
    ......................................
    NG means No Good and the unit becomes unresponsive because it is going into its self-diagnostic mode. Only the on/standby button will work on the unit and will automatically turn off after 3min. The remote will not work at all. It will do this when the protection circuit has been triggered. A short (momentary or prolonged) can trigger the protection circuit but can also cause permanent hardware damage that results in the protection circuit being tripped every time until the unit has been repaired. The issue may not have been caused by you though so don't be too quick to blame yourself but if you did happen to notice you had done something, it will explain the issue. It does sound like you should be taking this back to where you bought it and get it repaired or replaced if you can't simply clear the message and unfortunately, the NG points to that being the case. The NG:L R BLBR is telling you that the amplifier is damaged (No Good) and those channels need repair (L R BLBR).
    for more details and information - link 1 forums.whirlpo...
    for more details and information - link 2
    electro-medica...
    ONKYO AV RECEIVER model no: HT-R494
    manual - pdf file -link 3 www.intl.onkyo...
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Komentáře • 66

  • @awassapahaa9954
    @awassapahaa9954 Před rokem +3

    I have lost hope Until I watched this video And I followed the steps Greetings from the Middle East to the great engineer❤

  • @Comradesimon
    @Comradesimon Před rokem +2

    I just did this for mine. Exact same problem, and now it's solved. Thanks so much!

  • @ricardogarcia6326
    @ricardogarcia6326 Před 4 měsíci +2

    Thank you very much my frend !! 👍👍👍👍👍👍👍👍👍👍

  • @cameronshuff5053
    @cameronshuff5053 Před rokem +1

    Thank you so much for making this video.. you saved me $700.

  • @ramanaraomandava6771
    @ramanaraomandava6771 Před 4 měsíci +2

    Good job

  • @ulm98
    @ulm98 Před 2 lety +3

    Hey you. Nice content and very helpful. You help me to fix my problem with cleaning the solderpoints on the main- platine like you show us. Thank you man!!! (My problem: Onkyo spinnig arount and searching -Source- Hdmi)

    • @getec_GETEC
      @getec_GETEC  Před 2 lety

      Hi thanks for commenting us. Did you check your HDMI port is properly contacted.?

    • @ulm98
      @ulm98 Před 2 lety +1

      @@getec_GETEC No, becouse I make it like you in your video and my problem is away (cleaning the contacts at the main- circuit board). The HDMI- port work after cleaning the main circuit bord without any problem! Do you have a paypal-account? I want spend for you a littel bit. For your great help :-)

    • @getec_GETEC
      @getec_GETEC  Před 2 lety

      . I'm happy to help you. Thank you asking for pay. Good luck 🤞😊

    • @ulm98
      @ulm98 Před 2 lety +1

      @@getec_GETEC Ok, anyway thank you!!! Keep up with your good work and videos. God bless you :-)

    • @getec_GETEC
      @getec_GETEC  Před rokem

      @@ulm98 God bless you too brother 💙

  • @user-ry7he4dr6x
    @user-ry7he4dr6x Před 6 měsíci +1

    Из России с любовью. Сделал все, но так же оставалась ошибка. Был в печали, но потом нашел комментарий человека, который мне помог.
    "У меня также была ошибка
    NG NG: LR BL BR
    при нажатии Enter DET.Protect:I
    CBL/SAT и режим ожидания не помогли.
    Также введите и в режиме ожидания.
    Сброса настроек нет, поэтому
    я нашел в Интернете видео, как это сделать.
    Включение - нажмите Enter и 2xstandby - теперь CBL/SAT и 1xstandby,
    затем выполняется немного более длительный сброс и выключение.После
    включения происходит полный сброс. (Выбор языка и т.д.)
    У меня причина была в том, что он не вышел из режима диагностики, потому что я использовал BI-AMP.
    Если запускать режим диагностики вручную и использовать BI-AMP, всегда возникает ошибка NG.
    Без Bi AMP работает без проблем."
    После такого сброса (получилось раза с 4), появилась надпись clear, и все заработало

    • @getec_GETEC
      @getec_GETEC  Před 6 měsíci

      Hi there.. we don't understand your language sir.. but I guess you have a speaker connection issue.. disconnect all the speakers and reset

  • @SmobintajS
    @SmobintajS Před 9 měsíci

    Good 👍 sir

  • @vinylmonster4907
    @vinylmonster4907 Před rokem +2

    this didnt work on the new LX505

  • @konstantflow9320
    @konstantflow9320 Před rokem

    Great video! I've followed your exact directions, but after the reset, the bluetooth indicator it's flashing, as it seems it's on, and can't turn it off... What can i do?

  • @arayohsambho
    @arayohsambho Před rokem +1

    Hi. My model is 9800 thx. Getting key locked , F.IR LOCK messages. Tried resetting by power and cbl/sat and bd dvd keys. No improvements. Through remote it’s not working however with my app in the phone it responds. Need ur support.

    • @rayray21jumpstreet
      @rayray21jumpstreet Před rokem

      I have an integra dtr 20.7 all buttons on front panel doesn't work. Neither does the remote. But it does work with the phone app. That confirms a problem on the main MCU. Turns out to be a factory fault that onkyo acknowledges.

  • @marikannanp8430
    @marikannanp8430 Před 2 lety +1

    Hi. My model is HTR-393. Protection mode was clear by cleaning. Now sound is not coming from any source and while staring also the second relay is not picking up.. Suggest what can be done..

    • @getec_GETEC
      @getec_GETEC  Před 2 lety

      did you reset the unit.??
      Resetting method
      1.While holding down CBL/SAT on the unit (Do not release this button until step 2 is finished.)
      2.Press ON/STANDBY on the unit. "Clear" is appeared on the display and the unit will enter standby mode.
      Resetting method of the remote controller
      1.While holding down 1 RCV (Do not release this button until step 2 is finished.).
      2.Press and hold 2 HOME until the 3 remote indicator lights (about 3 seconds). Within 30 seconds, press 1 RCV again.
      if still have same problem, let me know

  • @waltertsouza
    @waltertsouza Před rokem +1

    O meu entrou em modo proteção, e consegui fazer ele volta ao normal agora quando desligo ele da tomada e ligo aparece amp speaker, se eu desliga ele só no controle sem tira da tomada não aparece a mensagem você saber o que poder ser!

    • @getec_GETEC
      @getec_GETEC  Před rokem

      sir can you please comment in English. We don't understand your question.

  • @janjandelosreyes9323
    @janjandelosreyes9323 Před 6 měsíci +1

    hi bro, my unit is TX-NR676E i disconnected all wires at the back and then perform the cleaning using blower but the disply still shows NG: LCRSLSRBLBR.
    pls help what should i do nxt.

    • @getec_GETEC
      @getec_GETEC  Před 6 měsíci

      Hi brother... For that model manual PDF you can download from Google.. there's you can find about your error and answer..

    • @jasonwells6133
      @jasonwells6133 Před měsícem

      Did you get it fixed?

  • @jeffg8462
    @jeffg8462 Před 2 lety

    How do I reset a TX-8270? I have fixed the blown fuses....

  • @kohunsan
    @kohunsan Před rokem

    Hello. My model is TX-SR343. I tried this reset method and when I press CBU/SAT, the power turns on by itself. Is there any way to fix this?
    I am using a translator to convert from Japanese to English, so there may be something wrong.

  • @ajithkumaraha
    @ajithkumaraha Před 2 lety +1

    Onkyo TX- SR444, NG:LR getting this massage how to reset it. I try to reset removed the all the speaker wires and power button and CBL /SAT nothing happened. Please help me.

    • @getec_GETEC
      @getec_GETEC  Před 2 lety

      There is no eny problems in your amplifier. First of all clean it properly. And then try to reset. If still the same error let me know

    • @getec_GETEC
      @getec_GETEC  Před 2 lety

      And reseting time pressing power button and cbl/sat.,,press first cbl/sat and press power in same time. But cbl/sat is first. I hope u can fix it

  • @volodymyrzhuk7547
    @volodymyrzhuk7547 Před 2 lety +1

    What to do if i see NG BLBR, Detection V. Model Pioneer vsx-933. Thank you

    • @getec_GETEC
      @getec_GETEC  Před 2 lety

      The NG:L R BLBR is telling you that the amplifier is damaged (No Good) and those channels need repair (L R BLBR).
      How old is the unit?

    • @volodymyrzhuk7547
      @volodymyrzhuk7547 Před 2 lety +1

      @@getec_GETEC no L R , only NG BLBR

    • @getec_GETEC
      @getec_GETEC  Před 2 lety

      @@volodymyrzhuk7547 BL by Back Left and BR by Back Right
      I suggest you check all speaker connections, disconnect all speakers and see that this is the same, the problem is in the computer, if it does not indicate failure, then go connecting the speakers one by one until the fault appears again and in that last speaker connected, the fault could be, try all the speakers
      I hope you can solve the problem,

    • @volodymyrzhuk7547
      @volodymyrzhuk7547 Před 2 lety

      @@getec_GETEC thank you

  • @fernando_rega8890
    @fernando_rega8890 Před 2 lety +1

    in my Onkyo HT-R494 appear UNKNOWN and then change to ----- five lines, what can be the error

    • @getec_GETEC
      @getec_GETEC  Před 2 lety

      first of all. remove the cover and clean with air blower. and reset the unit one time.
      press and hold power button and CBL/SAT button till clear appear in the display. if problem is same, let me know

  • @Sjrick
    @Sjrick Před 2 lety

    I couldnt do this in a million years. I dont have the finger dexterity to do this. I literally have this exact problem and Onkyo support just tells me to reset it or send it to my local shop. I called my local shop and they tell me they hate working on Onkyo products.

  • @jennifersee2740
    @jennifersee2740 Před 2 lety +1

    what should i do mine is ONKYO TX-NR545 have that on screen N.G LR , need ba iparepair or cleaning lang po?

    • @getec_GETEC
      @getec_GETEC  Před 2 lety

      no need repair anything. your amplifier is on protection mode. first of all remove all speaker wires. remove top cover and clean with air blower. and then without connecting speaker wire just plug in the power ,and turn it on, after one mints reset unit. press and hold power button and CBL/SAT button till (clear ) appear in the display. if problem is same, let me know

    • @jennifersee2740
      @jennifersee2740 Před 2 lety +1

      @@getec_GETEC no need na po ba tanggalin ang mga part just like you did to your unit ,just open the top then blower it

    • @getec_GETEC
      @getec_GETEC  Před 2 lety

      @@jennifersee2740 YES. but carefully , disconnect all speaker wire and turn it on

    • @jennifersee2740
      @jennifersee2740 Před 2 lety +1

      @@getec_GETEC thank you po ok na po yung unit ko 😊😊😊

  • @marianitocopia6221
    @marianitocopia6221 Před rokem +1

    Onkyo av model R494 have power but no sound what is the meaning of S/D how to solve the problem help me pls thanks God bless

    • @getec_GETEC
      @getec_GETEC  Před rokem

      S/D This is not a malfunction.
      Incorrect settings on your Onkyo receiver can result in no sound. The digital input signal should be set to "Auto." Select the correct digital input source. Unplug headphones from the receiver when you are trying to use your system with the external speakers. Press the "Muting" button on the remote control to unmute your Onkyo receiver. Check the inputs and outputs to ensure they are correctly connected to the receiver. Adjust the volume controls so you can hear sound. The bare wires of the speakers should be in contact with the metal parts of the speaker terminal on the receiver. Check all speaker wire and power cords for shorts. Your Onkyo receiver is not compatible on its own with a turntable that uses an MC cartridge. You must connect an MC head amp or transformer to the Onkyo receiver before the turntable will work. Additionally, Onkyo reported that certain models made between 2009 and 2012 had a defective network chip that contributed to the loss of audio.

  • @ramadasssaravanan9446

    I am using tx sr494 onkyo receiver I switched on the receiver receiver is on but speaker arrange display is not sowing and second relay not on no sound
    I reset unit but no use please what can I do

  • @euclidesortiz7766
    @euclidesortiz7766 Před 2 lety +1

    Mi modelo es TX RZ620 y entro en proctec. Que debo de hacer?

    • @getec_GETEC
      @getec_GETEC  Před 2 lety

      Can you please comment in English.

    • @euclidesortiz7766
      @euclidesortiz7766 Před 2 lety +1

      @@getec_GETEC I have onkyo TX RZ620 and the conected 4 speakers in paralelo. I belive what that to damage. You know I disconnected the light and espeakers for two hrs. And reset it using power + enter . Then I reset again using power plus + CBL/SAT. AND SURPRISE IT WORKED AGAIN . If someone has this problema let it go and it works for answering. Im going to respect the impedance and only connect 2 espeakers I think thats why it was protected. Congratulationes for the video and thanks for answering 👍👌👏🖐

    • @getec_GETEC
      @getec_GETEC  Před 2 lety

      Thank you brother, for sharing your experiences with us. Appreciate that. ❤️

  • @fazzludhin9695
    @fazzludhin9695 Před 10 měsíci +1

    Onkyo Desplay model 494 NG CRSLSRBLBR wat problem sir this
    Det PROTECT v

    • @fazzludhin9695
      @fazzludhin9695 Před 10 měsíci +1

      What problem sir

    • @getec_GETEC
      @getec_GETEC  Před 10 měsíci

      Hi there. Fix properly speaker cable. There was short something. And reset

  • @sultan4330
    @sultan4330 Před 2 lety +1

    Brother how can I remove ng crslrblbr

    • @getec_GETEC
      @getec_GETEC  Před 2 lety +2

      HI there.. what is your onkyo amplifier model.?? did you try to reset.?? Use the power button to turn it off first, then unplug the unit, then hold the power button for approximately 10 seconds to dissipate any residual power within the device please. From here we can power back on. if there is still error. just let me know.. thanks for watching our video ,,

    • @getec_GETEC
      @getec_GETEC  Před 2 lety +1

      reset.......................
      1.While holding down CBL/SAT on the main unit ( that step 2 must be performed with this button pressed down)
      2.Press ON/STANDBY on the main unit. "Clear" is appeared on the display and the unit will enter standby mode.

  • @idonici
    @idonici Před 2 lety +1

    What men NG: LCR ?

    • @getec_GETEC
      @getec_GETEC  Před 2 lety

      Remove all speakers wire and hard restart

    • @idonici
      @idonici Před 2 lety

      @@getec_GETEC thank u!, i do but no work, I took it to be repaired, I paid £40

  • @oscarlagunas6847
    @oscarlagunas6847 Před rokem

    El error es por las soldaduras sucias ?

    • @getec_GETEC
      @getec_GETEC  Před rokem

      Brother can you comment that your question in English.?

  • @ricardoleyton4913
    @ricardoleyton4913 Před rokem

    Tengo un onkio..y me DECEPCIONÉ..CREI TENER UN BUEN EQUIPO..NO ES HI FI...Y NUNCA PUDE ENTRAR AL ECUALIZADOR..NO ME PERMITE..ASI QUE LO TENGO EN VENTA..MALO..MALO

  • @viduradhananjaya6229
    @viduradhananjaya6229 Před 3 měsíci +1

    ❤❤❤❤❤ 🥹

  • @DhakaMusicOmar
    @DhakaMusicOmar Před 2 lety

    why should anyone subscribe? you don't talk.

    • @getec_GETEC
      @getec_GETEC  Před 2 lety

      Thank you sir, for your Suggestion. We will update soon as possible.