VW Stereo Head Unit Multimedia Touchscreen Repair
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- čas přidán 2. 10. 2023
- A quick video detailing the start to finish removal, repair, and replacement of the headunit in my 2019 VW Passat with a defective Touchscreen. This is a common problems in VW. Save yourself $1500+ by doing this repair yourself.
My vehicle is out of warranty so I wanted to attempt my repair myself. Check with your local dealer and find out if your still under warranty before attempting this repair.
I highly recommend disconnecting the battery before you disconnect the trim with the ABS status light as you will start pulling a DTC that you will have to get cleared with a scan tool if at anytime you attempted to start power up the car to put it in neutral.
I purchased the touchscreen digitizer on Ebay
6.5'' Pastable Touch Screen Digitizer for VW MIB STD2 Car Radio Multimedia Navi
www.ebay.ca/itm/334650382398
Items Needed:
Tools needed are Torx Drivers T20, T9, T6
Some plastic trim removal tools.
Patience and common sense... :) - Auta a dopravní prostředky
Update Dec 2023****
Looks like the ebay link I have posted is no longer valid. Basically for my 2019 VW Passat Wolfsburg I search ebay using this "6.5'' Pastable Touch Screen Digitizer for VW MIB STD2 Car Radio Multimedia Navi"
I used the clear version as I didn't like the colored one.
I want to wish everyone Fröhliche Weihnachten!. I also wanted to say I do not receive anything from this video financially nor do I want anything either. I honestly get satisfaction with your comments and to know that you fixed something that saved you some money and also kept fixable electronics out of the landfill.
In the end I think VW needs to pick up their game with quality control. I have other issues with my VW 2019 Passat that I might make some future videos of.
Estoy con un problema que mi pantalla no sirve, si se ve pero no puedo picarle a nada podría funcionar con el método que hiciste? Podrías pasarme el link de la pantalla es que la busqué y no me salió
I have the same problem with the faulty touchscreen.
And my screen is completely black .. will this also solve the black screen problem?
Thank you so much for this tutorial. My model was slightly different (sometimes different size of screws and sometimes a few more screws at different places holding the unit together) but it was very easy to do the repair step by step.
The radio / navigation system its screen wasn't responsive for 70% of the screen (right hand side) and the unit often wouldn't react anymore due to false inputs.
After re-installing the unit the issue was solved for a total cost of less than 10 EUR (incl. shipping) instead of a replacement unit exceeding 1000 EUR.
Thanks once more!
You are a lifesaver for this video. Thank you for making it so easy!
Just wanted to say a massive thank you for making this video. I just followed it slowly and carefully and now have a fully working head unit again for the cost of £30. Much better than the £600+ for a refurbished unit. Your instructions were so clear they really gave me the confidence to give it a go and I am really happy with the result. If anyone has this same problem with their head unit, and it seems to be pretty common on this model, give the repair a go. This video tells you everything you need to know. Brilliant !!!!!!!!!!!!!!!
Your welcome glad it helped!!
Worked like a charm on my 2017 Tiguan thanks a ton for posting this!
awesome vid- followed and repaired my lad's MIB2 in his Scirocco (no touch input at all).. 20min later and all working again.. Thank you so much!!!
Thank you for sharing ! I just fixed the same problem with the help of your video. Very satisfying besides saving money ... perfect !
Thank you so much for this video! Just replaced the digitizer in my 2015 VW scirocco by following your directions after it was going nuts with ghost touches and pretty bad dead spots and all is working great 👍
Took me about 2 hours as i had to battle with getting the thing out of the car! After that was done, it was plain sailing.
Excellent video with great tips. Just did this and really love your solution. Saved me a lot of money!!!
Just finished my repair. Few things to note about are the black and yellow ribbon cables attached to the motherboard. There’s two notches on either side of the ribbons and they need to lock into the two metal ledges located on the connector. Also, you can get away without disconnecting the trim piece. Just set it aside.
Overall this repair is pretty straightforward. Take your time and don’t skip steps. I bought my digitizer off eBay for $18 and it was shipped overnight.
Thanks for the video man! You’re awesome.
BIG THANK YOU FOR THIS VIDEO!!!!!!! Saved me no telling how much money. Follow this video and take your time and you’ll be fine. The only thing I couldn’t do, is get the face to “snap” back on with the two side tabs, but I just put the screws back in and it is fine so far. Dont think it’ll matter with the screws back in.
Thank you so much for this video. Just fixed mine in under an hour. You saved me a ton of money, I really appreciate this 🙏🏽 you're a hero.
You're welcome!
Thank you. Just replaced mine in ~1h. Had some trouble with the connectors and the Volume button but figured it out in the end.
Thank you for this video. I just fixed the screen on my '17 Amarok.
I fixed my stereo using your video, so thank you very much 😊
Awesome ! Fixed mine in 2 hours and 20€, works perfectly now 😊
Just replaced mine, all screen corners are working again :) thank you for the instructions!
Excellent video mate just followed it step by step and now have a fully functioning unit thankyou 👍
Other that the touch function, did your screen work? My screen is completely blacked out so I want to know if this solves that problem too
Un tout grand merci d'avoir posté cette excellente vidéo. Vous m'avez permis de réparer mon autoradio, de manière sereine et, à moindre frais! ( VW Amarok 2017) Génial!! (de Belgique)
Great video. Followed each recommendation. Easy to do.
Perfect, 10€ for digitiser Plus €20 for the Screwdriver set. Just work along the video and after one hour everything is done and working perfect.
Thank you!!!
Thanks for your top video 🎉
You save my Discover Media 👍🏻👍🏻👍🏻
I replaced the screen with help of this video. Works perfect. I missed a small part in the video of putting the print plate on top of the screen. The connectors of the screen was a bit short. So i put the print on the screen outside the casing and then put it in few mm more worked great. Top video man thanxs.
Do you have the link for the replacement screen?
Thank you for the detailed video, I replaced my digitizer screen on my unit and its now woking perfectly again. 2018 VW Amarok - MIB STD2 PQ +/NAV. Purchased from Aliexpress - Version: TDO-WVGA0633F00039 WVGA0633F00045.
Same here on my 2018 Amarok, gonna change it saturday
Completely fixed my infortainment, big thanks for posting the video. $28 fix instead of the $1500 I was pricing a used head unit and sending it off the be “jailbroken” to work with my VIN. Even if you replace the unit, it will eventually break, so a quick fix is amazing.
Was your screen dead or flickering?
Other that the touch function, did your screen work? My screen is completely blacked out so I want to know if this solves that problem too
Great video, I just did the replacement on my 2017 California Beach and everything works great. Thank you for the detailed instructions.
Glad it helped!
I just replaced mine with this video in realtime. Thanks a lot!
Great walkthrough. Worked for me!
Thanks for a straightforward tutorial😊
Thanks for the detailled video. Was a great help! Just did the repair in about half an hour and the Composition Media in my 2017 VW Caddy works as new!
Great to hear!
Other that the touch function, did your screen work? My screen is completely blacked out so I want to know if this solves that problem too
Can you tell me wich partnumber I have to buy to do this? I have the same problem with my Caddy from 2017. I want to try this too.
THX a lot! Works perfect. Take care, if you want to remove the defect touch (is glued).
Your video has just saved me £165. I followed your video and was able to do the same as you - fitting the new digitiser screen over the old one, gentle with the electronics and ribbon cables and it is now working perfectly! To be honest, taking the unit out of the car was the most difficult bit. Thank you so much!!
Glad it helped
Other that the touch function, did your screen work? My screen is completely blacked out so I want to know if this solves that problem too
@@HI-fn7mk yes the screen worked. It was only the touch part of it that did not. There are 2 ribbons going from screen to circuit board. One does touch the other does display.
@@HI-fn7mk This video just addresses the touchscreen issue. For a black screen have you tried to hold in the power button for 10 seconds?
@@reviverenewrepair I tried that many times but when it turned "on" again, the screen was still all black. at this point idk what to do since VW charges 2200 euros (yes!!) for a new headunit.
I was thinking maybe I should renew the lcd display as a whole? costs around 300 euros from aliexpress but not sure if it will help
Do you have any other tips maybe? or something I need to take into account when replacing the LCD screen as a whole?
Thank you very very very much ❤️❤️ I just fixed mine 💪🏼 and I’m very happy because of you
Thank you so much for this vid, followed it and my Yeti touch is now working again.
Awesome job you.
Where did you get your new screen?
Job done thanks to your very detailed video 🙌🙌🙌🙌
Great video. Just done myself. Thanks Duncan
Thank you so much, this was a perfect fix.
Muchas gracias desde Barcelona España. Gracias a tu vídeo he repasado mi radio vw caddy. Gracias totales 😊
De nada, mi amigo!
Thanks so much for this. I managed to get this completed with the addition of a Tiguan radio removal video. Touch screen is back to working and I've finally be able to pair my new phone.
I wasn't able to fully remove the motherboard, something was preventing it from coming out at the "knob" end, but it opened enough for me to be able to "post" the screen through and thread the ribbons through.
Other that the touch function, did your screen work? My screen is completely blacked out so I want to know if this solves that problem too
@@HI-fn7mk yeah, my screen worked. This guide won't help with a non working display unfortunately.
Thanks a lot for this video! It worked perfect for me and so I could repair my radio for 14 €.
Thank you so much! Great video, very helpful!👏
You're very welcome!
Thank you so much.! Fixed VW T6. Works perfectly. VW we’re asking for over $4000au to replace media system with VW original. Purchased screen on Amazon .
BEALIFE MIB TDO-WVGA0633F00039 TDO-WVGA0633F00045 Car Touch Screen Digitizer High-Definition Display Enhanced Performance, Type1, 2PCS
Replies to my video about peopling telling their story, like yours and others, are what make my day. So glad people are out there gaining the satisfaction of fixing their own property instead of binning it or paying through the nose having it replaced by someone else. Society is becoming a throw away and buy more culture. When I was a kid I remember when our TV or appliance broke we would take it down to the local repair shop. Now fast forward 30 years I see hundreds of flatscreen TVs down at the local recycler for example. I fixed my Plasma flatscreen a few times since I bought it in 2005 and its still chugging along. I have no real skills nor education but what I do have is curiosity of how things work and how to fix them if they break. We need to foster and promote this with the youth of this world. Peace!!!!
Thanks to you and your inquiring mind! Some tasks can seem a bit daunting.. but with pioneers like yourself leading the way, people have confidence to not only learn a lot more about the mesmerising gadgets and technology that surrounds us and unveil the mysteries of how they work, but to save heap of money in the process. Brilliantly structured instructions and descriptions of the finer intricacies in the dismantling and reconstruction, plus clear visuals made for an excellent video of your creation. Nothing beats a good teacher that inspires people to give things a go and learn by doing. Will be ready for the next challenge. Cheers 🍻
Thanks for this - great clear instructions. Followed to replace the touch screen on my Tiguan for a fraction of the cost VW want to replace what was a very faulty screen. It was flicking between functions and even called up my daughter on my mobile that was connected. Screen obtained from Sian Mobile. A little bit more than AliExpress, but happier with a UK supplier.
Other that the touch function, did your screen work? My screen is completely blacked out so I want to know if this solves that problem too
@@HI-fn7mk The screen was working. Just the touch function that went haywire.
Thanks for the instructions. It works great, but between cleaning the old digitizer and sticking the new one on, a speck of dust slipped in without me noticing 😩 Looks a bit strange now, you could also say individually 😆 but it saved a few hundred euros.
Great video , subscribed 👍
Going to try this on my 2016 Scirocco. the whole touchscreen is dead and won't let me click on anything. now i'm just waiting for the digitizer to arrive. hopefully this'll work!
Update: Just did mine. It worked! thanks so much man! amazing 👍🏻
Hi, do you have the link to where you got yours, I have the same car and having the same problem. Cheers
Thanks for posting I replaced mine today and it works perfectly again.
Excellent tutorial. Used it for my 2016 Jetta GLI and aside from the dash trim removal it was identical. Dash trim removal on the Jetta is similar fashion. Start at the bottom and slowly work your way around.
Hola, como pides el panel, con el modelo del carro ? Tengo un jetta gli 2017 y el touch no funciona en algunas partes.
Other that the touch function, did your screen work? My screen is completely blacked out so I want to know if this solves that problem too
@@HI-fn7mk your issue is not the touchscreen part. Your entire display is out. This won’t matter for you
I just replaced mine. Bought the touch panel on AliExpress and took me about 1.5hrs to get it done. Very happy with the results!
What was the issue with yours? Mine is flickering.
The touch screen stopped working reliably. Some areas just would not work. No flickering though
Hi ,can ask, who did you buy the screen from and much did it cost? Thanks in advance.
@@lovetobe77 i bought it on AliExpress. RSM Car Life Store
Glad it worked out for you
So great news this video was amazing and extremely useful. Bad news, my touch panel was cracked so I was forced to replace it. Long story short, the LCD now has dead pixels. On the bright side I can actually now interact with android auto
Other that the touch function, did your screen work? My screen is completely blacked out so I want to know if this solves that problem too
@@HI-fn7mkNah all this video shows is how to replace the touch layer of the screen. Black screen could multiple amount of things.
For mine, the touch layer of my screen had a crack in it stopping the touch from functioning properly but the display still worked.
So i had to remove the old touch layer that was adhered to the LCD with a disgusting amount of adhesive.
Thank you sir......working fine now. £12 later not £2k.
great help. thanks a lot!
Keep up the good work, please.
Thanks, will do!
Thanks mate, I’ll try it instead of paying 325€ for my repair.
Thanks a lot for the very detailed recording and explanation from Germany :) After watching your video, I’m going to fix my defect screen as well.
I was wondering if you can provide me more details about the used digital screen? Appreciate it, cheers
Thank you for sharing the video. I have a 2016 Passat SE and the radio screen does not tesponds on one side. Whee can I find the part to fix it?
Sana çok çok teşekkür ederim
Video çok superdi bakarak benim Radio yaptım 🎉🎉🎉🎉🎉🎉😂
Thank you
You skipped over the reseating of the ribbon cable. But considering that by following your instructions I saved me a chunk of change, it becomes a moot point.
Great. My touchscreen didn't World after the warranty period. In the Vw store were i bought my car (Vw Caddy mark IV), said me the car need a New radio, cost around 1200 euros. Is the model you shaw us, similar than the Caddy have?
Surprised there's been no class action on this. Affects many VW / Seat / Skoda models.
Thank you very much for the video! A $25 part instead a basic computer test at the dealership for $200…. Um noooo
Hey, just curious whether this fixes the buttons down the sides too? My screen is ghosting and changing channels on the radio, however the buttons don’t work sometimes either??! Is this simply because the screen is going mad preventing the buttons from being used? Thanks 🙏
Thanks for the video, had issues with touchscreen on my VW as well.
How do you reset the airbag warning light afterwards? Mine started showing after I reconnected the front panel
This thread talks about this.
www.vwvortex.com/threads/airbag-light-after-radio-install.8356817/
If you disconnect that light while the key is on the Airbag system will show a fault because it didn't detect the warning light that you disconnected.
Thank you for such a great video! My radio is acting up now too so I ordered the digitizer from Ali. I'll report back after I replace it.
I'm in Canada as well, Halifax. Where are you? You sound like maybe from Ont.?
Thanks again!
Cheers...
I live on Vancouver Island in BC
23:37 Hi, Do you know which of the ribbon connectors controls the screen illumination. I did the switch and have touch sensitivity but now a black screen. I think I may have stressed the gold ribbon connector… if that controls display I’ll give up. If it’s the black one I’ll have another wiggle. Thanks!
pregunta,sacaste la vieja o la pegaste sobre la vieja??? 12:20 no veo que la sacaras a la rota,es asi? gracias
Imma do it!!!!
It worked 28 bucks ! thx
Hi, thanks for the video, but I was wondering if you stuck the new one on top of the old one? thanks
Yes I did leave the old one in place
Did you cut off the ribbon cable from the old touchscreen?
2017 Jetta GLI here. Touchscreen has been non functional for over a year. Only the extreme bottom right and bottom left works. Same deal - the dealer quoted like $1800 for a new head unit plus install at $120/hr. This appears to be a chronic issue for VW. I even wrote to VW Canada to complain and ask them to develop a cost effective solution for owners. It seems to me they could easily sell or provide a replacement screen and digitizer unit that can be retrofitted fairly painlessly. I think this should be a TSB. Anyway, I am going to go ahead and do this operation, thanks so much for your video.
Your welcome. I totally agree with you, VW should be held to account. My car was only a few months out of warranty when this happened.
looking to do this on my GLI. Did you do it? Which part number you used?
Where can I buy this for a 2017 Passet SEL. The ebay link is no longer valid.
This touchscreen issue must be a common failure with these. I’m having the same issue now in my 2017 Passat on the same part of the screen.
my 2018 Amarok has a similar problem, some areas the touch screen don't work and sometimes it work by itself without any touch. do you think it'll back work if I put this digitizer?
Yes those symptoms you’re mentioning indicate a dead digitizer.
Just wondering it can be done in my 8 inch screen
Grazie! 👏👏👏
Where do I buy the touch for my stereo? I'm from Mexico
Finally got around to doing this on my scirocco.
One question though...I have a bit of a yellow halo around the edges of the screen. Any idea what might cause this? Overtightening of the unit?
Cheers.
Sounds like over tightening too me. Not all the digitizers out there are the same thickness. I know it’s a silly question but did you pull the protective film off both sides? I’m sure you did but had to ask.
Sometimes due to digitizer width you cannot clip the metal retention cage all the way and it kinda just sits there floating. If you do manager to force it on and screw everything down to tight when the weather gets warm the screen will crack.
Hope this helps and good job on the repair.
@@reviverenewrepair Hi mate, yes I did take all the films off, but I couldn't get the screen back into the metal casing.
My touch screen is working fine however, I'm wondering if this repair will correct the delamination problem I have with my 2016 CC?
I have the same delay problem… probably need to replace the whole screen… do you know what the part number would be for the screen?
Hi I just followed this video but when I reattached the back light for the buttons came on but the screen is blank black ??? I was very careful and did everything neatly any ideas??
I would disassemble and try again. Be very careful with the ribbon cables and ensure that they are seated properly.
did you cut off the old touch screen connector or just 'lose it' under the circuit board?
Just finished and it works perfectly. Thank you so much. Mine was on a Skoda Yeti but the basics were all the same. A couple of tiny tips to add. When you replace the circuit board, if your short term memory is as bad as mine(!) ignore the screw holes with gold edging. They are used by the cover that goes on next. I did ‘lose’ the old touch screen connector under the board but guess it would have been neater and obviated the risk of its thickness damaging the board if I had just cut it off.
Did the media system prompt you for a code after re installation?
Hi, no code was prompted after install.
Mine has a mind of its own and starts clicking things without touching it. Any idea what it is?
It's your digitizer. Mine used to do that too. Started on the bottom right and got worse. Doing a hard reset by holding in the power button until it completely reboots works for a bit but it always fails after that. Hopefully VW see's this video and decides to do something about it.
Hey, how about the brightness? I have installed one in my golf 5 and I notice a poor brightness, especially when the sun shines on it.
There are different types of digitizers out there. Some that are clear and some that are tinted. It sounds like you may have the tinted version?
@@reviverenewrepair i don’t know, in the night it’s perfect, but in the day when the sun shines on the screen i see almost nothing. The aftermarket pioneer i had before looked 1000 times brighter 🥹
@@reviverenewrepair Hello, did you prefer transparent or colored?
@@olsankaradag4300 I preferred the clear. The coloured one made things too dark.
hi there please where are you bought this Touchscreen ??
The link should be in the description.
My vehicle radio doesn't respond on other alphabetical when punching the letter like search via map.....can it be my touchscreen getting damaged
Sounds like a dead digitizer
Hey i have a 2017 volkswagen jetta. One half the screen doesnt work. I see the screen itself is on but when i press on the buttons to the right in the touch screen nothing happens.. i even restarted the screen
The symptoms you are describing indicates a dead digitizer. Replace the digitizer and breathe some new life into your stereo. 😊
@reviverenewrepair hi so like for example when I press on the setup button which is on the right bottom it doesn't work.. or when I try yo click on any letter in the middle going to the right of the screen it doesn't work.. is that a digitizer issue? Vw is gonna charge out the wazuu.. maybe.. can another expert mechanic fix that
Yes what you describe is the same issue I also had. Half my digitizer went dead. I could do a hard reset that would work for a bit but the issue would return. Digitizer replacement will fix it. It’s pretty easy to do and it is a rewarding feeling fixing something yourself instead of spending $1000 to replace.
@@reviverenewrepair how can I fix it myself
Can someone please provide the part to search for/where to buy since the ebay link is not valid.
I have a Korean screen, can you help me?
Hi. Please let me know what is the exact name of the part and web to order it. Thanks alot
Hi. Mine just shows the logo of vw. So I need to know the name off hole part of top head unit. Thanks
@@majidrezvani5714 Sounds like you may be having more issues with your headunit than just a broken Digitizer. If its stuck at just a VW logo have you tried a hard reset by holding in the power button for 10 seconds?
@@reviverenewrepair Hi. Yes I did but didn't work
How much is this screen??? The same, my car screen is broken.
I'm not sure how much the screen is but the digitizer was only $15. Very quick and cheap repair. Like others said it may not last for ever but at least I can get another couple of years out of it. VW needs to look into this.
super easy my grandma can do it
Between 16:10 and 16:13 skipped important parts of reassembly!
There isnt a hope in hell i could do this...i would lose a screw...bend something important..fall out with the missus...end up throwing the unit into next doors garden..my technical ability is aken to having my thumbs and fingers on the wrong hand...thought i was watching a episode of Star Treck....sod it a blank screen it is...i can still hear my radio, ...Luddites of the world unite.
Great video, thanks. Easy peasy. So chuffed. Screen cost £9, tools £18. Job done.
@potty Where did you order the screen at that price ?