NOT AGAIN... We're Having MORE Transmission Issues with our New 2024 Hyundai Santa Fe
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- čas přidán 3. 06. 2024
- Our New 2024 Santa Fe is back at the dealership for a second time with dual-clutch transmission issues.
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After already having one transmission replaced on our newest long-term tester, it is giving us issues again. So, now we have more to share about the issue, and how it is getting fixed! So, what's the future of our ownership with this Santa Fe? Go ahead: CLICK to find out :) Also, be sure to LIKE, SUBSCRIBE and tap the notification bell if you enjoyed this review -- it helps us more than you can imagine!
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0:00 Intro
0:27 Ownership Recap
1:40 The Newest Issue with the Santa Fe
5:28 Heading to the Dealer
7:30 Hyundai's Statement on the Issue
8:56 Future of the Santa Fe
© Car Confections, LLC 2024. All rights reserved.
“Sampling the Latest Automotive Delicacies!” - Auta a dopravní prostředky
So sorry about your continued issues with your new car. I can fully understand your stress over the entire situation. However, I truly believe that your public handling of these issues and your presenting this on your channel is providing true, instructional information to your viewers ( I'm a proud long-time subscriber). You are providing important information to all of us, and your honest and open approach is truly appreciated! Thank you and best of luck!
Thank you, Bill! We appreciate that!
It's unfortunate that you are having problems, however, every automaker have lemons. However, Hyundai-Kia have less lemons than the competition because their legendary 10-year 100,000-mile warranty requires quality, else they would be out of business from expensive warranty repair costs. Hyundai-Kia have doubled sales in only 20 years to surpass honda and stellantis to become 4th biggest seller in USA, only behind GM, Toyota, Ford. You can trust Hyundai-Kia.
Hyundai-Kia is 3rd largest automaker in the world. Only behind Toyota and VW. Hyundai-Kia makes over 7 million vehicles per year. Even with legendary 10-year 100,000-mile warranty, Hyundai-Kia cannot make every vehicle perfect. There will be miniscule number of lemons.
Really am having second thoughts on the Santa Fe. We were planning on purchasing the hybrid version once it’s available. Hoping the mpg is better than the 2023 version. But so far no information has been provided. Hope you guys get the chance to try out the hybrid version soon. And hope they can get to the bottom of what’s going on with your current Santa Fe!
Quality has nothing to do with being ranked 3rd in sales in the world. The reason why the 10-year, 100,000-mile warranty is guaranteed in North America is because the quality is inferior to that of prominent competitors Toyota and Honda, so it is an inevitable way to increase sales.
I guess they said it wasn't enough to look like a Land Rover, they want you to have the full experience too.
Best comment of 2024!
underrated comment.
😂
Come on man. 😂😂😂😂😂😂
Not a fan of either but they really screwed up the rear on the Santa Fe, so so unattractive
I’m not surprised my wife bought a 2022 Hyundai palisades and the transmission went out twice before 15,000 miles after getting it repaired under warranty twice and waiting for months a couple months later at around 23,000 miles the engine blew. Hyundai replaced it under warranty and we got rid of that thing asap after waiting months to get it back. Never buying a Hyundai again
What I think is funny is when I tell my nightmare situation that I had with Hyundai online, I inevitably get the people that flip out on me and say “ Well, I’ve never had an issue with MY Hyundai!” Yeah, well when I was a kid my Mom had a 76’ Chevy Vega that never broke down. Did that mean they were a great car? Hell no! Buy a Hyundai if you want, I’d never do it again.
Wow - so sorry to hear about your awful experience with the '22 Palisades!
That’s really too bad. I’m sorry for your stress. We all need and expect and deserve to have our expensive new vehicles operate fully and safely. I had 1 Hyundai product and it exceeded my expectations and I was hesitant to buy it to begin with. Service was always good with oil changed etc. I am interested in knowing what you bought after the Palisade and if you are happy.
This is my second my Palisade and I have been great sorry about yours
@@carlmathews5778 Same. 44K miles and ZERO issues. I guess every make/model has their bad apples.
‘The Santa Fe has exceeded our expectations except for this issue.’ Beautiful. Other than that Mrs. Lincoln, how was the play?
other than the loud noise and all the mess, it was actually pretty good.
😂
It certainly cast a negative shadow over all the rest, doesn't it? 😂
😂😂😂
@@vjmtz🤣🤣🤣
Bought a rav4 back in June. Dealership also sells Hyundai. As I drove past the Hyundai service department. I saw a whole service bay filled new motors waiting to get installed onto customers vehicles. There’s must have been 20 or so motors, and I commented to my wife, “Free spare engine with the purchase of a Hyundai “ 🤦♂️
a friends rav4 engine blew up after 45k miles. i accompanied him to the toyota dealer when he picked up his car and had a glimpse into their backyard, that was warehouse of engines and transmissions😂
I bought a brand new Toyota Rav4 XLE in 2015. It is still in the family and it has had no major problem whatsoever. I bought a brand new 2021 model
Rav4 XLE Premium in 2020 and I am very satisfied with it. It runs well, with relatively decent fuel economy. The engine is better than my 2015 model Rav4. I have owned many Toyota and Lexus cars and SUVs all bought brand new since 1978. At my age, my next vehicle purchase may be the last, so I am waiting for the next generation Rav4.
My worst car I ever owned was an American Motors CONCORD 2-door sedan with 6 cylinders that I bought brand new in 1978 for $6,200. It had transmission problem, fuel gauge problem and a squeaky engine. I traded it in for a Honda after a year and a half.
hyundai is nice to you because you have a youtube channel with 500k sub.
And this video will be like a sharp stick in Hyundai’s butt. they should have fixed it right in the first place.
Exactly my thoughts, if they were any normal customer, Hyundai would tell them to kick rocks. For any normal customer, they'd fight tooth and nail to not do any warranty work. It's been my experience before as well as other people that I know.
Exactly 😅
The best warranty in the business? Try using the warranty when you expect it to help you.
Hyundai is absolutely nuts for keeping the DTC transmission. Absolutely a nightmare.
It makes sense in the N cars but this was a weird choice. Hyundai/ kia IVT transmission is somehow more reliable.
Dont know bout you but the DCT in my Kona N is amazing.
@@MDKN22 I have friends with the Hyundai DCT and it has been a nightmare. They have had the transmission replaced and the new one has same issues. I predict a class action lawsuit will be filed soon if it hasn’t already happen.
With decades of forensic testing and failure analysis engineering experience, it appears there are significant issues causing significant repeated issues which indicates major design flaws with entire architecture design.
This may indicate improving one area may cause problems in other areas OR Hyundai has yet to find and/or address the originating issue/issues.
In any case, since DCT failures continue the NTHSA needs to mandate a stop sell and completely new design to eliminate these failures before people get into serious accidents including loss of life.
@icare7151 I know multiple people with the DCTs and they have not had issues with it. People don't know how to drive them and that's where the issues occur.
Agreed!
I'm so glad I got the 2024 CX-5. My wife said no more, Hyundais. I had transmission problems with my Tucson and Santa Fe
I just got a 2024 CX-5 as well.
I was entertaining the idea of a Hyundai Santa Cruz, but chose the Mazda in part due to it being more tried, true and old school.
You and your wife are complete idiots for going to mazda route. Enjoy your issues.
Sometimes a gal just has to put her foot down. (IMHO much better choice). 👍
You went from Hyundai's problematic transmissions to Mazda with the (WORST) infotainment system nowadays with no touchscreen and the outdated rotary knob in 2024.........
@@crow_2k11beatsbydre8 I have ZERO interest in infotainment systems.
I chose the Mazda in part due to all of the controls being physical - and the fact that Mazda barely cares about infotainment.
If I'm not using the nav or listening to music, I have the screen powered off.
And the screen does work a a touchscreen for music.
Got a call from Hyundai Sales Rep today, that my pre-ordered Calligraphy Hybrid trim is here and I can come down and discuss the next steps. I asked them about the lease and they quoted me a ridiculous amount saying that this is the hottest car in the market, no incentives blah blah blah. I said you can keep the hottest one in your showroom, I'll pass this car industry stupidity at least for few years. Happy with my 2018 Santa Fe. On top of this when I hear all these quality issues it makes me wonder how worse the car industry is, given that 60% of things in a car today is software or driven by one. And these car companies are not quite technology companies so this is getting worse.
wait 6 to 9 months, the changes in banking this month will result in car sales going way down.
Get a Japanese car. Anything will do: Toyota, Honda, Mazda, Subaru, and even Nissan and Mitsubishi. Just stay clear away from the Korean companies because they continue to get away with making crap and their mentality gets more snobbish as time goes on.
This isn’t just Hyundai it also affects other brands. Toyota is also known for these problems. My “new” 2002 Lexus es300 has a very lurchy and unrefined transmission. It has to do with a miscommunication between the ecu and transmission. Model years 2002 and 2003 are the worst, es330 fixed the issues. There isn’t technically any problem with the transmission mechanically, just the computer occasionally miscalculates what gear to be in. The car has been doing it since brand new, eventually the ecu will learn from your driving habits and shift more smoothly and hunt for gears less often.
Give Rodo a look and cut out these greedy dealerships.
With me, it was the ridiculous finance rates that turned me off.
Hyundai / Kia quality. I had a Sorento and a Palisade, BOTH had MASSIVE issues. Transmission, electrical and engine. Would NEVER buy another again.
I’m glad you are sharing this with public rather than hiding for fear harm in relations with the Car manufacturer. I bet a lot of CZcams reviews would keep these things in private for this reason.
100% - I'm subscribing for this very reason. Please keep it real
Absolutely TRASH
So glad I went with Toyota.
Toyota is worse off, overpriced and engines are fucked. Good luck
@@israelruelas5756 😂😂😂😂😂😂. Okie dokie…
@@israelruelas5756 Because their "engines are fucked" 😂 so why then are there 10-30 year old Toyotas with hundreds of thousands of miles on the odometer still driving on the road today? Toyota makes arguably some of the most reliable engines in the industry
While I appreciate the response from Hyundai, the difference between Car Confections and the typical consumer is about 497,000+ pairs of eyes and ears that will likely see/hear about this issue. I eagerly await seeing/hearing how this second major transmission issue is resolved.
Note to Hyundai: crowing about a transmission that has been in service ONLY three years and touting its extreme reliability in a statement regarding the failure of the SECOND transmission is failing to read the room...
Well what do you expect marketing to say? They have to double down on their reliability instead of apologize and say their transmissions suck. Apple Corp makes lots of mistakes and never apologizes either, they all use the word regret and so on as you know. Biden doesn’t read the room either but he and Obama keep shoveling the same crap to the American people: so this is how it works.
Glad you guys are sharing the real world reliability of these cars! Most reviewers don't even mention reliability and just focus on looks and features, really important topic for those of us who plan on keeping our cars for a long time!
One vehicle is called "anecdotal"... can we talk about the exploding steering column recall from Toyota now?!?
@@wolfshanze5980 found another butthurt Kia fanboy
@@G-Rated found another Toyota ass-licker
This video re-affirms to NOT buy the first year of a new model year car. First year is the guinea pig period that dealers rely on buyers (guinea pigs) to experience (known) issues - to be fixed for the 2nd model year. This rule even applies to Toyota/Lexus, Honda/Acura.
Nope. Avoiding the "first year" of a new model no longer applies today because car companies keep updating all the time. Now a mid-year software update can screw things up. This transmission has been around for a few years now and it still has problems.
@@bigmacdaddy1234 I thought that if you avoided the first couple years you avoid the steep depreciation and get to learn about the problems of the car. IMO most updates are just software but a known transmission issue from first year buyers is something good to learn about from them before actually deciding to purchase.
What is the "first year"? The new Ford Ranger has been out in Australia for a year. Even "brand new" vehicles have a lot of the same components. Older transmissions go into vehicles all the time. The idea that you "know" exactly why this happened based on "It is new that is why" is insane.
Honestly, the most important thing is that you guys & your family are safe and were able to get down and back without major issue.
Ultimately, as long as you're able to get the issue resolved, that's all that matters after your safety. If you end up as the catalyst for Hyundai addressing potential issues in their inspection or assembly process, then even better.
One more transmission issue and you can file for a lemon law complaint. But if I was going get this vehicle I would go with the Hybrid.
Yeah I’m with you on this
They should replace the defective Santa Fe with a hybrid one.
@@charlesjackson1700 they should but only if theirs qualifies for lemon law (it might you never know)
@@CarGeek360 They should make it right for them as they endorse their products.
why
I did have so many problems with my 2020 Ioniq PHEV that I could forget some... 2 engine replacement, 1 electric motor remplacement, 1 full computer replacement, ac compressor replacement, and more, in a bit more than 3 years of use. I had to get rid of it almost 2 years before the end of leasing term because I could not expect this "car" to do what it is supposed to do and what I was paying for : minimum car usage. So you're not alone with your sad case.
These kind of problems happen frequently..
Just passed 107,000 miles on my 2017 Ioniq Hybred Limited and going strong. 6 speed DCT. Couldn’t be more pleased. Never even a squeak or rattle. Replaced drivers side power window motor and hatchback struts under extended warranty; that’s it. 45 to 50 mpg in mostly Interstate driving. Best car I have ever owned including Mercedes and two Corvettes.
@@charlesjackson1700😂
@@davidmckennan Anomalies exist
Do you know the Korean word ‘hogu’? The term ‘hogu’ refers to people in Korea who buy Hyundai cars that always break down. This refers to a stupid person who buys and drives Hyundai cars that break down all the time without being able to exchange, return, or get proper repairs. Hyundai and Kia Motors have serious problems such as breakdowns, poor quality and defects, but there is also a lack of proper consumer protection laws, so Hyundai and Kia ultimately view Korean consumers as fools.
I guarantee you if I am the person who buy this car I will be have a different overcome, I promise you the dealer will give a big headache to every single person who buy this car, they are just fixing this car for you guys because you have a CZcams channel and you can completely discredit the dealership
100% Any "normie" who has a problem is going to have their vehicle sitting at the dealer for months fighting with Hyundai for any resolution.
@@derek17005 factssssss
I was about to go for a Genesis GV80. After your experience I changed my mind of Hyundai and Genesis. Thank you bros
sheep
Just as an FYI, the GV80 uses a different transmission, platform and drivetrain vs this Santa Fe or Palisade. Nevertheless, we wish you luck picking your next vehicle and let us know if you have any questions!
The Genesis gv80 is very reliable, it has been proven. It’s been out for 3 years.
@@CarConfections thanks, I got to know GV 80 comes with German made transmission.
@@vidathrajawatta7428 It doesn't have a German transmission. It has the same *Korean-made* 8-speed torque converter auto that has been in Genesis products for the past decade.
First off thank you for the video and documenting your experience! My wife and I have watched all of your leadup videos and your ownership videos on the Santa Fe. We're close to buying a car and really love the Santa Fe, maybe holding off for the Hybrid will be our best bet. While it's frustrating that this happened to you, if you didn't purchase this vehicle it would have happened to another consumer. Look forward to the next video in the Car Confections Santa Fe Saga.
I had the exact same issue with my 2013 Ford Focus Titanium with the DCT. Even after a full transmission replacement, the problem re-occurred. I finally decided to sell the car, even though I liked it a lot.
I have a 2018 Hyundai Elantra GT Sport (DCT) with 61,000 miles and having the same issue, but mine was a little worse because I lost reverse gear and some drive gears. Thankfully I still have my warranty and the Hyundai dealer is going to replace it. Unfortunately, the replacement trans is 1 to 3 months on back-order... I would never get another Hyundai with a DCT transmission again.
Sorry to hear that. Thanks for sharing
What are they giving you to drive in the meantime?
@@retsehCelcnUThat’s the funny part. I haven’t gotten a loaner yet and it’s been almost a month. The dealer keeps making up excuses on why I can’t get one. But hopefully I get one tomorrow.
Thanks for sharing your real-world experience and your beautiful family.
You truly did it in the nicest and most professional way possible.
Faith in Car Confections = 👍👍,
Hyundai = 🤔🤔??
Good morning. First, I wanted to say thank you for all y’all’s videos and how much of a helpful resource they have become. It sadly appears that my family is POSSIBLY experiencing a similar issue with our brand new Sante Fe.
On 4/19 my wife and I had a
“POWERTRAIN P05A900 DRIVETRAIN SYSTEM FAILURE” notification pop up. Since then it has went away and came back ALONG WITH “AIR FLAP SYSTEM FAILURE”. We are bringing our Sante Fe limited in on May 1st for them to look at and diagnose. It has less than 2,500 miles on it. While I am hopeful, and did purchase the extended warranty on anything I could, if not rectified without further reoccurrence…we will be going to Toyota, Honda, or any other more reliable manufacturer. My wife loves this car, but I don’t have time to constantly bring this into the shop every month. I will keep y’all updated on any helpful info I find out. Thanks for your videos. ❤
- Clint
Thanks for sharing and sorry to hear about that! Yes, please us updated if you find out anything else
What a great video and thanks guys for the update. I have been following your channel for some time now and find your reviews to be excellent. Great Job! Let me add that I have a Hyundai Sonata Sport which I've had for nearly 10 years and over 113,000 miles. This is my second Hyunda Sonata. I have had many issues with this vehicle, but the engine and transmission have been problem free. However that being said, the other issues I have had, have cost me alot of money in repairs, i.e. windshield issues, external shark fin antenna issues, door lock issues, suspenstion issues, Leather seats decomposing/wearing out prematurely, automatic transmission shifter issues, Truck automic opening issues. So many issues over the years, that I will no longer buy anything Hyundai. Their DCT issues, and numerious recalls over the last several years have confinced me that my next vehicle, which I'm looking to get in the next few months will not be a Hyundai. Yes, the Santa Fe looks awesome as do Hyundia's other SUV's but I'm looking at the 2024 Subaru Outback and the 2024 Subaru Forester vehicles. For the money and what you get, after doing a lot of research on Suv's, you get a lot higher quality and better long term reliabilty with Subaru. BTW, Subaru has been partnering with Toyota for several years. Nuff said!
Thank you and thanks for sharing your experience!
I had my calligraphy arriving on April 30. After watching this video I will pass on . Better stick with my old Toyota for now. To be honest you have CZcams channel with 500k subscribers so Hyundai will honour you everything possible but for general customers like us will be waiting in line during repair like this and all we end up getting is frustration . Thanks for sharing this.
sheeple
It will pe perfectly fine man. I don’t know why you guys keep on changing minds because of ONE bad experience. Literally no one else is having this issue with the new Santa Fe. I'd say it was information going into the transmission. I'm betting on some busted sensor. It gave the first transmission bad info so they thought it was the transmission. Then later the new transmission got the same bad data or instructions from that same sensor or computer and did wacky things because of it.
Gotta move upstream and find out which components affect the functionality of the transmission and check those. Yours will be fine. All cars will have issues. My grand Highlander was a hot mess.
I've had TWO Hyundai's in a row... not a SINGLE issue to complain about either, and nothing but great service from Hyundai. You watch a CZcams video and all the sudden think the entire company is rubbish and change your spending habits... what if I started linking you all the Toyota recalls currently going on, including the "DO NOT DRIVE YOU MAY DIE" recalls Toyota has put out... will that change your mind about your old Toyota? A bad single example (one vehicle) is anecdotal, not indicative of every vehicle and the entire company... or should I pull up the example of Toyota steering columns showering the driver with shrapnel? Your call.
Wow, I’m sorry yall keep having this issue!! Hopefully it gets fixed soon!!!
This is what i call true journalism.
It's worth noting that Car and Driver had issues with this powertrain in the Kia Sorento, so while I do think that most folks probably won't have issues, this powertrain does have a very-high relative failure rate. If I was new car shopping, or had a friend/relative ask me about it, I'd just avoid vehicles with this powertrain altogether.
it's not the powertrain, it's the transmission.
@@og7952 I think most people recognize a powertrain to include both the motor AND transmission/gearbox. Somewhere in the pathway something is not working within tolerances.
Avoid Hyundai and Kia all together
OMG, I'm glad that you all made it back home. I'm sorry to hear about the transmission issues returning.
Been following you guys for awhile now, and just hit the subscribed button. Quite the crappy start to owning this beautiful car, but I’m actually not surprised.
I currently own a 2014 Sante Fe Sport and was looking into getting into one of these new ones, thus why I’ve been following. For my long story short, my engine failed on the high way with my wife and kids in the car in 2021. Very scary since I had to McGyver my car out of traffic with no brakes and power.
Anyways, Hyundai did what they could and replaced the whole engine due to fear of being sued, which was good. But now I’m hesitate to even think about sticking with the brand now.
Hi Edward Moron. Thank you for subscribing.
Ther handling it because of your youtube channel. If the averge joe, like me had the car they will say the fallowing dont have loners, no rental, and a month before they can get to it then they would take in and say it normal for it to do that. But hyundai reprogram the tcu to make worse. Have a good day.
Not true. We have owned 9 Hyundai products and the dealers always were on top of it.
😲 Ty for sharing your experience with us. So unfortunate this happened again. So frustrating.
I've heard DCT's in any vehicle, not just Hyundai are known for transmission issues. Hopefully they give you a better explanation than just a generic one. My hubby and I are planning on buying the hybrid which has a different transmission. It's the 6 speed automatic and those are really reliable, without any known issues.
Im so sorry this happened to you guys. Hopefully we're able to pay only MSRP. A dealership wanted $61K due to market rate. We will wait or go to diff dealerships until MSRP is the price out the door. Please keep us updated on this issue. 👍
So grateful for your vids. The looks and functionality sold me but the transmission gives me pause...
Thanks for being a 💯 on your reviews.
Appreciate the update - you guys are awesome
Thank you!
Before you 2 guys were born, back in the early to mid 80's (I'm 62 so I was in my 20's) Hyundai come out with their firs t car in America, the 3 door and 4 door Excel. My friends bought those, and guess what they had transmission issues with them. So I never to this day trust a Hyundai .... now it seems the Excel is coming back haunting the new restyled Santa Fe. .....
We just got back from Nashville as well , loved it and yes we stopped at two Buc-ees! Never experienced one before....it was awesome. Our Jeep GC Altitude handled the 12 hour round trip from NJ flawlessly. Sorry to hear of your continued Dante🔥 Fe problems...
Car Confections, I subscribed because your videos are super cool!
Thanks!
I am going to hold purchasing Santa Fe Hybrid after seeing your problems, Looking forward to the next video in the Car Confections of your Santa Fe Saga results.
We bought a 2024 XRT about a month ago. We have had intermittent issues with the ABS and Lane Departure Warning systems throwing codes. After driving for about 30 minutes or so two codes will pop up a warning, and the cruise control will disengage and stop working. It’s the strangest set of lights I have ever seen pop on together. The Auto-hold light will be orange, the warning triangle will pop up, and the EPB light will go on as well. Shut the car down and the codes will (quoting the dealer) “clear themselves” and according to them they can’t do anything. We have video of it, pictures and the Hyundai app even records the codes for posterity. I should have learned my lesson when we got the engine in our Sonata replaced due to dreaded Theta engine oil consumption issues. But I thought, hey they should have learned their lesson, I have a warranty. It’s going in again tomorrow for the same issue, again the lights are off, but we have video and the codes have been stored. We shall see if they can fix it.
Two months ago, I purchased a calligraphy trim. Although I've taken long road trips totaling 2000+ miles without experiencing any transmission or mechanical issues, I'm a bit worried that this may happen later. I appreciate your video
Sorry you all had all these nervous moments on what supposed to be a stress free road trip. Hate to say it guys but it may be time to move on to another vehicle, this is too much and I feel bad about the situation. I must say that is a beautiful family photo!
Thank you! 😊
Omg y’all were in Puerto Rico ❤️ I’m watching from here and have already seen a couple of new Santa Fe’s, hope the transmissions don’t break down faster here considering all the mountains we have
You live in a beautiful place!
@@CarConfections it’s very nice! Thank you guys for all the awesome vids!
Glad u guys are safe, This brings me back to my 2015 Kia Optima I bought new, no issues till the Engine blew up on Fire on the expressway at 39,000. You guys be safe...
A very helpful review !!!!! Good job guys !!!!
Glad you liked it!
@@CarConfectionsyes it’s helpful……to stay away from it as far as possible
Honestly, coming from an engineer background to me. I kind of wonder if it has something to do with the way that the transmission was installed and support implantation, meaning transmission, coolers, lines, fasteners, etc. it’s very very unlikely for two transmissions to fail like this . I’m not a Hyundai fanboy. I’m actually a Toyota fanboy. I know that Toyota with their transmissions are far far superior than anything on the market. But this is definitely very peculiar.
I'd say it was information going into the transmission. I'm betting on some busted sensor. It gave the first transmission bad info so they thought it was the transmission. Then later the new transmission got the same bad data or instructions from that same sensor or computer and did wacky things because of it. Gotta move upstream and find out which components affect the functionality of the transmission and check those.
@@nonconsensualopinion good point
Idk my kia had all 4 door latches fail a week from 1 another in a different way. They look nice but quality checks are not strong point.
Yes I believe the cause is from other parts. I'm in the 2024 Santa fe Facebook group. No one owner has issue like this bad. Actually so far we only heard two cases that need to change the transmission, including this channel's famous case.
My buddy had to replaced manual transmission. Toyota car.
Thank you man! Me and my wife almost decided to get this SUV for our second kid. We’ll look elsewhere. Hard decision but thank you for the honest and transparent review! I truly hope this issue is resolved smoothly and quickly for y’all.
Buy a Toyota!!!
Consider the new Grand Highlander. They're built well and it's a Toyota.
Do you know the Korean word ‘hogu’? The term ‘hogu’ refers to people in Korea who buy Hyundai cars that always break down. This refers to a stupid person who buys and drives Hyundai cars that break down all the time without being able to exchange, return, or get proper repairs. Hyundai and Kia Motors have serious problems such as breakdowns, poor quality and defects, but there is also a lack of proper consumer protection laws, so Hyundai and Kia ultimately view Korean consumers as fools.
Get the crv hybrid, beautiful and better than toyota haha
@@PHDavid2 I'm not convinced they fixed that oil dilution yet. Never been a fan of that smallish 1.5 over compressed engine. The older 2.4 NA motor was a different story. That motor could go 300K miles. If you really want reliable get current 4 runner before the new one comes out. That one still has the bullet proof port injected 4 liter with 5 speed. It burns gas but it will never break down. It will last many generations. Facts.
As a long time owner of BMW’s (20) there is nothing like ZF Transmissions. I’ve never had an issue ever.
I'm glad you guys reviewed this. I was seriously thinking of getting one because I like how it looks and it's well equipped. I'll wait for them to iron out bugs or look at different makes.
I would not be happy having to take such a new vehicle in twice. Could this be a lemon? 😮
I would just wait for the hybrid if I were to get a new SantaFe for this reason (also 30mpg is always nice)
There'll never be a perfect but, we know cars have not gone that good.@@CarGeek360
The transmissions might be 🍋 🍋 🍋 🍋
@@CarGeek360 I would not buy it just because of that back end! Regardless of transmission.
@@paulschab8152 Imagine this, if every car had a perfect transmissions then, cars would look good.
Hyundai should have massively overhauled the DCT after the problems with the Sorento to be failure-proof. People have complained about this for years. If they are unable to make it reliable, it has to be discarded. There is a perfectly good 8 speed torque converter in the Palisade that they could have used. It's a shame that they aren't trying to improve reliability for their DCT.
Their hybrids, which share identical parts with South Korea and Europe have been great and reliable since they use a very great turbo hybrid and torque converter setup. The Santa Fe hybrid is the safer choice. Still, people without hybrids should also get a great experience with their vehicle. This is unacceptable, and unhelpful to improving their reputation in the US.
Agree with you on the transmission in the Palisade.
The hybrid is not reliable. I have 22 Santa Fe Hybrid and have unexplained power losses on the freeway and have had to replace fuel injectors in less than 26k miles
@guynextdoor86able That's very concerning and weird. I do know that the early hybrids had awkward programming where the transition from electric to gas was delayed and bad. Most of their newer hybrids have improved it by changing some things under the hood and in software.
One would hope the injector issue isn't a recurring one, but of course, it's unfortunate that you had to go through it in the first place.
@@ishaansaral502 what was even more concerning is that I have taken the vehicle to 2 different dealers who have spent over a month "troubleshooting" but did not provide a loaner vehicle. I was left to deal with Hyundai corporate who asked me to rent a vehicle. I was left on the hook for the rental cost for more than a month because of issues on the Hyundai reimbursement side
they didnt overhaul shit. They told you they did. SAME EXACT thing they did with the garbage 4 cylinder engines they made for YEARS knowing the high failure rate and fire risks. Every new model they would say they tweaked it.
This reminds me of the Palisade fiasco with our 2020 Limited. Shaking at 65-70 mph and after 2 attempts they finally got it right, but WHOA!...what a pain in the butt finally coming to a solution after numerous visits to the dealer. We loved the car so much we bought a 2022 Calligraphy and luckily all the problems where figured out.
Had a 2021 Tucson, endless TPMS problems especially when it rained. Traded it in. Could have Lemon Lawed it.
Hyundai today has many pretty cars with incredible technology that break often. I think I may appreciate them from a far and marvel at how pretty they are.
Agreed!
The DCT in my 2022 Santa Fe failed at 10000 miles with an unknown time frame for replacement. I was so frustrated that I looked for another car. My Kia dealer was happy to buy it as it sat broken in the Hyundai service lot, and sell me a new 2023 Sportage, which has the non-DCT 8 speed transmission. It’s smooth and has given me zero trouble, with 18000 miles so far. Hyundai should switch to the regular 8 speed for their SUVs.
Hi guys ! I had a Kia Sorento with the same 2.5 8AT powertrain. Had various wired issues with the transmission. Same shuddering accelerating from standstill, sometimes not shifting while overtaking, rough shifts from 1st to 2nd, etc. Hyundai did not want to replace the transmission because I had no hard stored errors/code. They were nice but needed a strong reason to replace it(total failure).
I traded the car one year later and 71k kilometers for a 2024 Pallisade Calligraphy. Night and day difference. More money but what a change.....
Oh boy I see this Hyundai going back! This is an example that reinforces why I don’t want a first year model of a newly released vehicle. Luckily it’s under warranty but you’ll always wonder what’s next? Thanks for sharing and I’m sorry about the stress. Good luck.
Wow and I just posted a comment about this on Savage Geese's review this morning about your guys experience!
@@bextar6365 exactly why I commented them to check out Car Confections issues with it.
@@bextar6365But said the trans was a poor choice that’ll lead to issues down the road.
@@bextar6365 the new video from SG, I couldn't really tell if they were telling the truth, how they have bashed Hyundai/Kia products in the past.In the end, Mark and Jack basically said they hope that there's no reliability issues with the Santa Fe...but the DCT looks to be the Achilles heel.
@@jeffleszczynski618 I'd say it was information going into the transmission. I'm betting on some busted sensor. It gave the first transmission bad info so they thought it was the transmission. Then later the new transmission got the same bad data or instructions from that same sensor or computer and did wacky things because of it.
Gotta move upstream and find out which components affect the functionality of the transmission and check those.
Final comment. I appreciate the transparent reporting of this issue. I don’t trust Hyundai. Period.
This is definitely a lemon.
Who cares who you trust or don't? I don't trust you.
who do you trust then? Ford?
@@ASD-DAD I’m more trustworthy than Hyundai / Kia with its history of shit engines.
@@notsodelusional oh please
I'm very sorry to hear this guys, but the DCT was something I wanted to avoid when I first found out about it. I'm waiting for Don Franklin to get more color choices in with the hybrid model.
Oh man. I really want this vehicle. The styling. Interior. Is all class leading, but any new model has issues like this. Look at Bronco’s. Recalls should happen. I wonder if it’s happening to many others. Great video guys.
Keep us posted guys!
Will do!
We own a 2020 Santa Fe with the 2.0 Turbo and the torque converter 8 speed. We've had no issues. I don't understand putting dual clutch transmissions in vehicles like that. Hopefully whatever repair they do will fix the issue this time.
A DCT has no place in any vehicle that is not made for performance.
I’m sorry to hear about that. I’m in the market and was looking for a Hyundai Santa Fe now I have a lot of questions about the transmission.
Thank you for the update, it saves me a lot of potential trouble.
I have 2022 Santa Fe and I'm glad I didn't take the bait from the dealer and "upgrade" to the new gen. I saw a couple on the road and frankly, only the Caligraphy looks good in person. The interior is definitely beautiful.
Good luck guys!
Im glad i got the 2024 mazdacx5 turbo carbon...even though i did consider a kia sorento...
I have 2022 Santa Fe Calligraphy.
Car exceeded my expectations 😂
Except for the issue with injectors. 2 injectors were replaced on 26000 miles. Only Top Tier regular gas was used.
Started to look on Mazda CX-70.
The defective 90% are making the good 10% look bad. Thanks for posting.
I learned from past experience to never get a car whenever it’s redesigned. Even with parts that have been manufactured and used for years in other cars. I would have waited for the next year model. In my case I didn’t have that option so I chose to get the 2024 Palisade
And that goes for ALL brands. I had a 2016 Civic and it was horrible, terrible rattles that they couldn’t fix, a 2L engine that would surge and buck while idling, excessive battery drain, and interior bits that would slide around on their own like the air vent falling into a position where it points straight up when the car got hot, and a visor that would swing back from the side when taking a gentle curve. The doors were also misaligned and rubbed away the paint in the door jamb.
This no longer applies. Software update happens all the time now and they can screw things up. Today, many cars have actually gotten worse after the first year of a new model.
Our 2024 Sante Fe Calligraphy with just 1k miles I think is starting to shudder at take off it feels. Probably same issue. We'll be taking it in to see what they say. No regrets so far!
I spent a month in Seoul in February 2024. They got these models before the US. I TOURED THE SHOWROOMS AND WAS IMPRESSED WITH THE NEW Santa Fe.
Love your video 📹 ❤️ 💕 ♥️ 💗
This is why you guys ought to start doing three year follow-up reviews on these cars. My guess is it would be quite reveling.
Thanks for shedding light to these issues! Good for the public and manufacturer to know!
Its not the only issues that Hyundai and kia have. Many failed motors as well. They don't have tight specs anymore and they can consume allot of oil early on. Just avoid the brand. Hint go with something like a CX5 mazda. Indestructible is the word for that suv.
Watched this because our neighbor currently has this SUV as a loaner because their Palisade has been in the shop for over a month now. Crazy how many new cars break down.
DCT on a big SUV like the Santa Fe is ridiculous. Leave it on the Elantra N only...
This company can't make a decent in house transmission. Go with Mazda's 6 speed or if you got bucks the BMW ZF 8 speed is literally the best auto on the planet. I've had zero issues with my 2019 X3. Flawless transmission. I don't trust most modern transmissions. I also have a 2019 old school frontrier with a 5 speed. That's also bullet proof with non of that active learning nonsense.
This situation terrifies me ! I want to get the hybrid cuz I am leasing a 2022 hybrid Tucson and although it had an issue with the engine heating up ! It was resolved under warranty !
So now I wanna get the Santa Fe hydrid I can’t wait for your review 🤞let’s hope the hybrid is better or I will get a Toyota 😵💫
Coming soon!
I have been looking at the Toyota Crown and Autotrader has a bunch of used models with very few miles on them, The depreciation on the used Crowns is huge too. I am a Toyota and Honda fan, but might steer clear of the Crown.
Just get a toyota, I wanted this car so bad, but forget this, the grand highlander hybrid is 6k more, but will have an extra 10-12k resale in 5 years.soooo dumb to put this tranny in this car
Thanks for sharing this content 👍 I'm looking to purchase an upgraded vehicle at the end of this year ( I currently have a 2017 Kia Sorento , and have owned a Santa Fe , in 2002 , which oddly enough , experienced transmission problems 😧 , and after replacing the transmission , still had issues with it , and decided to sell it ) , and this is my first choice . I am definitely going to consider the hybrid version as a better option ( I have considered the hybrid , but now I'm leaning more towards it 👍 ) 😀 love your videos 😁 keep up the good work 👍
Good luck guys 👍🌟
I’m sorry guys… Welcome to the Hyundai fold…
Just cause they've had a second issue on a BRAND NEW car means its junk? People like you make me question humanity.
There last Hyundai sonata N-line barely had any issues.
@@brokeboy87 exactly. It has the same transmission as the N-Line and my Kona N (albeit with different gearing).
@@marcoscastellanos1 sounds like the Ford brand, not Hyundai. Try again.
@@MDKN22oh, please! Being a bit dramatic, aren’t we?
Purchased a 2024 Santa Fe Calligraphy in April 2024. Moved shortly after purchasing it from eastern Canada accross country to Calgary, approx 6100 km (3800 mi). Never experienced any issues with the transmission to date dispite carrying a heavy load. Current odometer reading is approx 7500 km (4600 mi) and still no issues to report. My one and only complaint thus far, is their choice of stock tire 245/45R21 on the Calligraphy model. It's a very expensive tire that is prone to get damage (either sidewall, or rim) on any rough surface or pot holes. Its also difficult to find one outside larger cities w/o having to get it ordered.
Thank you for letting us know about this issue. Not sure if I missed in the video, but it is important to say to people that don't know that you guys owned a sonata N Line which has the same transmission and it was already showing signs that it had issues.
I would say go for the Hybrid.... but they're probably no better, after my experience with the 2022 Tucson hybrid. Had two "hybrid system failures" while driving on busy freeways. Both times seeing my life flash before my eyes. Hyundai had no clue why this happened. Hyundai corporate case manager basically said to take it to another dealer for a second and third opinion to try to figure this out. Didn't want to spend the time dealer hopping, and didn't want to go through a third hybrid system failure, so decided to get rid of it. Hyundai vehicles scares me. Went back to Toyota.
I had a similar problem with my Hyundai transmission and they 'pretended' to try and fix it. The ten year warranty was worthless since they don't care. Had to lawyer up and force them to buy it back. What a hassle. My advice: get rid of it now. It will never be made right.
I am currently having a different issue with my 2021 sonata that may require legal action.
@@Brandon-1474what problem? I have a 22
@LeftEagle51012 it has an issue where it hesitates to start randomly, usually on cold starts, but it happens when hot as well. I will turn the key over, as I have the SE model, so it is not push start, and the Guage cluster will light up and start to come to life alongside the engine for half a second then everything just dies no sounds then boom the car roars to life after about 1-2 seconds as I hold the key over. I have been to the dealership 6 times and have gotten the battery, the immobilizer, and the starter all replaced and still have the issue. Even though I've been having this issue since I bought the car as a CPO, Hyundai corporate refused to purchase the car back because the last repair attempt on the starter was a month after the 3 years of first use date of the car which is ridiculous since I've had the issue prior to that.
@@LeftEagle51012 I am curious do you have any issues?
Nah, now they have to keep to determine if Hyundai can fix it.
I was interested in the Santa Cruz, but I Saw enough videos with DCT issues not just on the Santa Cruz but other models with the DCT failing at low milage. I keep seeing a lot of Santa Cruz with the DCT with very low milage being sold used. The odd thing is they all have between 5 and 10k miles on them and I don't understand why there are so many of these trucks used with nearly the same milage. They are the Night, XRT and Limited trims with the DCT and turbo motors. I test drove a Night trim and it was Herkey jerky shifting and kept trying to move forward at stop lights if you don't really hold the breaks down firmly. It was a used 2023 with 6k miles. I started looking around and found plenty of info on the Transmission failures. I have since stopped considering Hyundi for my next vehicle.
this happened to my new 2021 redesign Tucson when i first got it. There was one time when my car’s engine would do the same then automatically shut off while driving. Super scary! Hyundai replaced the transmission and it didnt happen again. Thank god!
Do you know for sure they replaced your first transmission?
Wow, and I was just about to buy one I have 2021 drove down past buckeyes at least 5 times taken trips down east coast with my 21 Santa fe no problems was next month going to get a hybrid calgrophy oh well maybe Toyota here I come
Hybrid is a 6 speed normal transmission versus this one being a DCT.
I don’t think the hybrid calligraphy will have the DCT transmission. So that should solve any problems.
The replacement transmission may be the same as the original. Meaning it was manufactured under the same standards as the original before those standards were change based on Hyundai's investigation of the first transmission which may have found an assembly defect.
Good morning gentlemen. Sorry you guys had to experience this same transmission issue again. Unfortunately, this time it took place during a long road trip. That must've been the most devastating part. Thankfully, the vehicle was still driveable and you guys weren't stranded. Due to the fact that this hesitation took place on a new replacement transmission, I can assume that maybe one or two things probably got overlooked by the service technician(s) during the installation. Maybe a nut or bolt up under there wasn't tight enough. If not that, maybe a pinch too much transmission fluid was poured in after the installation. Another issue could be maybe the transmission filter wasn't aligned properly or was a little loose. Finally, another issue could be with the transmission solenoid. I don't know which one of those four issues it might be, but I hope Hyundai will finally resolve it so that no more transmission issues rise to surface in the future. I don't know how long it'll take for them to fix this issue, but when it's fixed I hope Hyundai will have everything well documented in full detail in terms of the cause and what they did to fix it. Keep us posted.
So sorry to hear about this!😢
Appreciate you guys for keeping the public informed and buying the Santa Fe to track its potential reliability. Very disappointing, since if this is your experience, I can't imagine how they would treat those without your reach.
Hyundais in general are reliable.
I owned a Hyundai Kona 2020
SEL trim AWD, its now 43K miles & so far I haven't encounter
any issues.
Hyundai/Kia was growing on me. I was on the brink to purchase a Kia carnival. This review help me steer clear of this brand. I couldn’t believe I was going to consider this brand. Thank you for saving from the headache. 🏃♂️ 🏃♂️ 🏃♂️
Don’t fall the nice interiors and ride quality…
My 2022 Kia Carnival was burning coolant at 15k (something that should never happen) and had plenty of recalls involving one where the engine can catch on fire 🔥
I have traded in for a new Honda Pilot and couldn’t be happier…
I'm so happy my 2023 Tucson has the 8 speed torque converter automatic. It's smooth as butter. I don't understand why automakers insist on using DCTs in commuter or family type vehicles. Brand after brand I've seen the same drivability complaints - it's definitely not just Hyundai/Kia.
I have all my car repairs done at a Korean owned independent repair shop in Atlanta and most of the Korean mechanics drive Toyota's and Lexus cars. I once asked one of the Korean mechanics why they don't own any Hyundai/Kia cars and he told me they are complete junk. I was shocked!
You'll be shocked to hear how the new Toyotas are doing 😅
I always said the Hyundai and Kia’s wow you with the tech but their cars and suvs are pure junk.
@@tommy13965 having owned two and now on my third, I can absolutely tell you that you are wrong.
😂👍💯
🤣🤣🤣💯😜
I’m sorry to hear that you’re still having transmission issues. I’ve been following Car Confections to see how things pan out. Now for a second time having transmission issues my hope of purchasing a Calligraphy is pretty much a no go. Disappointed, as I thought this would have been the perfect car for me. I guess I’ll return back to Toyota as I’ve been with them over 30 years and haven’t had many issues.
if you return back to toyota, you're gonna end up with too many recalls than hyundai and KIA.
Have you not heard of all the issues with their new models? Lol
The replacement transmission may be the same as the original. Meaning it was manufactured under the same standards as the original before those standards were change based on Hyundai's investigation of the first transmission which may have found an assembly defect.