Banned from seniors’ homes (Marketplace)
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- čas přidán 21. 11. 2019
- Why are some long-term care and retirement homes banning families from seeing their loved ones? Administrators say it's because they're being too aggressive. Families argue they're just fighting for better care.
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They should hire a private detective to investigate the director of the nursing home. Something very wrong there.
Why not SUE? Surely the home is breaking their own guidelines of cleanliness, or how they treat their tenants & their families???
I disagree with banning visitors under any circumstances BUT that being said this is a retirement home NOT A NURSING HOME OR LONG TERM CARE FACILITY!! Please learn the difference Nursing Homes/LTC facilities answer to MOH retirement homes do not. Nursing Homes/LTC facilities would be in non compliance and have to answer to MOH. Retirement Homes answer to a different body. I feel sorry for these families our doors may have been locked after hours BUT all families new they could call/ring the door bell or knock and were let in. Some popped in on their way to work or late at night just to see them sleep. Please know the difference between Retirement vs Nursing Home. The amount of rent you pay will let you know which type of home you are in. God speed to the families, this could have been handled better by the facilities. Not sure about 3rd lady as to what type of home her mom lived in. RIP to her mom.
@@saverioartale1440 At 1:43 it reads "Why are families members being banned from visiting their relatives nursing homes?" At 4:22 elder advocate says Ontario laws can't ban visitors fo speaking out.
@@elaine1034 Hi, W5, CTV and other news agencies continuously mix up, lump together these homes. It is a bit confusing. All I was saying is that Nursing Homes, Homes for the Aged and Longterm Care Facilities fall under the Ministry of Health and have strict rules. The facility for the first 2 ladies is a Retirement Home and have more laxed regulations. They unfortunately do not answer to compliance inspectors from the Ministry of Health. at one point they didn't even need a nurse on site....only available by phone. My frustration is families are putting their loved ones in Retirement homes where they can be charged crazy rents and thinking they are getting nursing services and staffing levels like in LTC facilities. It is crazy and misleading. MOH mandated homes are far from perfect but 10x better then Retirement homes. I wish these news outlets would clarify the difference between the homes. Those 2 points is where i got frustrated and further confused also....thank you for pointing it out.
It's not just one home. They say it's happening all over the country.
So the attitude is "stay in line, we have a hostage"
So intimidating and frightening for the Senior and their friends and relatives!
It's disturbing!
Exactly
This woman has the right to speak up if the conditions were not as they promised. Many seniors have no one and are vulnerable. These family members should have the right to see their parents live in dignity.
@Jordan Murray Your comment doesn't make sense. The lady is not the abuser, and her being allowed to see her mother again is not "getting access to her victim again." That home breaks the law when they ban family members from seeing their elderly parents.
She should have been careful not a jerk.
The staff has a right to be protected too. I've seen many family members assault and harass workers who didn't get water fast enough. The medical field is loosing more and more employees every day to how hard the working conditions are. Top that off with, yes, aggressive family members, I'm not surprised the hospital is interested in protecting it's staff so patients like this lady's mom, still have staff that can care for them. Cna's and nurse's are people too, and family members DO get so out of hand that occasionally, you do have to ban them just so that the elderly person can be taken care of properly.
They have so little time left together to have is taken away in this manner is simply evil.
@@shelbyberry4349 so true , I have seen family members become verbally and physically abusive to staff members as well.
I feel like its wrong that the elderly have been made into a commodity.
True. Years ago I tried to work at a private home. I quit after the manager screamed at me for changing someone's soaking wet diaper in the middle of the night. They were only allowed 1 diaper for the night. And they were private paying residents. I couldn't in good conscience continue there.
When a person asked for assistance as required to use the toilet, they are just told to go in their diaper, staff will be back sometime later to change them and still only a sponge bath. The helpless person is left to feel a major lack of dignity. No wonder people wish to avoid using seniors/nursing homes.
@@gwennwright this exact situation happened to my mother, she wasn't incontinent, staff just wouldn't or couldn't assist her when she needed it. This could be any one of us one day.
Let the owner defend this practice in court.
Randi C They call it Shelving the Elderly. They dope them and shelve them!
I wish they'd mentioned the names of those facilities here. This way, the public would know to boycott them.
See Nancy Neyedly's post, she names the home
It is on Meadowlands drive in Ottawa I think.
Paperwork in the video says “City View Retirement”
Nursing homes like this one should be banned from, existing, In my opinion!
Or at least seized, restructured, and put under new ownership!
Most are like this or worse.
Stop bringing senoirs there tell everyone .....simple
DITTO
Phuckin right.
Boycott these homes. Make them go out of business
They need to be held accountable.
Boycott is there are more women in USA than men, if all come together it can be challenged for the good. Need a organizational person to head this as a sign up, sign in, to crusade as the Knights in Dignity for all underdogs the system utilizes to their own gain. Yes it's a sh*try job. Yet, they don't have to do it, they can go into billing, encoding medical office working.
Let me know who how they get this Billy Jean crusade started !!!!!
@@Muhammad-sx7wr UNFORTUNATELY THEY ARE NOT HELD ACCOUNTABLE. A RESIDENT AT A LTC HOME DIED FROM A SEPTIC WOUND ON HIS BACK. OBVIOUSLY HE WAS NOT BEING TURNED ON A REGULAR SCHEDULE. THE HOMES DOCTOR NEVER ACTUALLY EXAMINED THE RESIDENTS. THE GOV DID SOME SORT OF INVESTIGATION THEY NEVER TALKED TO ANY OF THE RESIDENTS NOR THEIR FAMILIES. THE GOV DOESN'T WANT TO KNOW.
@@bissetttom1738
It's so sad and crazy that property laws are so diligently enforced and yet such violations against someone's human rights and human dignity are so easily overlooked. What we let happen to the weakest of us; we leave open the possibility of it happening to ourselves and our loved ones. This case of negligence is painful to hear about. What's worse clear acts of active aggression sometimes go, unpunished. Especially where it concerns, the institution of policing for example.
Personally I can't understand how someone can be so cruel and neglectful; to an elderly person in their care.
I worked as a RPN in Long term care Facilities for 20 years, about. The stories I could tell would perm your hair. It's outrageous the neglect ,particularly due to staffing problems and quality of care, supplies, quality of food,and much more. I hold The Ministry of Longterm Care responsible for all these problems. My heart breaks for these family members.
Absolutely! On the other hand, nobody knows what it is like to deal with family members constantly getting in your face screaming because they didn't get something at the exact time they wanted it, etc. Not all family members are sane. So....these ladies seem nice but did they deserve to be banned? We will never know.
Someone has to speak out & be the pts advocate...
I believe it. I wonder about if they are the kind of family members who are making the staff lives’ a living hell, even though the situation is beyond the staff’s control, like a shortage of staffing or whatever. We need to see the sides of the retirement homes as well...
Marketplace also has a piece dedicated just to the poor conditions in retirement homes btw. It's appalling.
@Ouchwitz Summer Camp the minister is responsible, if minister is informed of irregularities or bad treatment os seniors, minister can intervene and suspend the licence. Ministers have health inspectors and regulations he can do a lot of thing and the first one would be Families should never be banned from seeing their beloved ones, aggressive can be restricted to a couple visits per week or visit with other authority but never banned.
I would kidnap my mom, and dare someone to try to stop me.🤨
@Ouchwitz Summer Camp Yeah, but it would be even more effective... AND newsworthy at the same time! 😏😉
If you're the person that cares for them and supports them, that's not kidnapping....... it's like both biological parents (who still have their parental rights) of a child saying their going to kidnap their own child, you can't. That's not what kidnapping is.
I assume you wouldn't need permission to put her in another home if they are available. My mother is in Centennial Place in Millbrook and I have not seen anything untoward there.
Rarely do the families keep guardianship of the person therefore you have no right to take them out. It's sad. The stories I've heard while working in them horrified me.
@@wierdsmabob Hello, your loved one is in a LTC facility mandated by the Ministry of Health. The first 2 ladies were a Retirement Home. Not the same standards or regulations. Glad you found a good home for your loved one. God speed to the other families. The facility could have handled it better.
Take a hidden camera in there and start recording everything you do when u are there
I would in a heart beat
It's not legal here in Massachusetts to video people without their consent. Otherwise I'd be hiding cameras all over my Dad's room...😬
@@rebeccacarlson9166 Nanny Cams are legal in all 50 states in the US.
Years ago I was an nursing assistant at a nursing home, the families that watched and talked to the administrators got their loved ones better care. I can't help but shudder at this report.
I’d move my mother somewhere else, once I got out of jail for knocking someone TF out.
Except as the video expressed, there's a waiting list.
Yeah I'd knock them out too.
This place, "City View Retirement", needs it's name dragged through the mud, in my opinion. This is one place social media can come in handy with spreading the horrible practices of this place and others like it. This is going to become more of a problem with our aging population. Sue them, take them down on social media, and make sure you have POA for your aging parent so you can make decisions for them and be the one to get them out of places like this, and ultimately stop the cash flow to these abusers.
I have POA and Substitute Decision Maker. I have laws and acts and Ontario Superior Court of Appeal case law decisions supporting my rights to see her.
Sadly, I have to, and everyone has to fight for enforcement of the protections that already exist
@@marysardelis188 YOU are absolutely correct.
Well said Nancy. Power of attorney is vital
Ban me from seeing my dying grandmother and see how it goes for you. Trust me it won't be pretty.
Lauren Rose I would kick there but if I can’t see my grandmother or grandpa
Lauren Rose
How can they advocate for their parents if they can be kicked out for doing so? Don’t these elders have a say in seeing their families?
S Venter They are wards of the State
What has become very clear to me in the months I have been working on the banning of family from seeing their loved ones is that fear and Intimidation is the way homes address the shortcomings in their operations. Banning someone is quick and easy and negates the need to do anything to resolve issues brought forward by the advocates. When the word gets out in a home that someone has been banned, and trust me the word gets out, other families become fearful and don't report shortcomings of the home in case they get banned as well. Banning one person, silences another 20. Very effective. No need to take time and effort to resolve issues and status quo inadequate operations in the home remain.
Class action, they have the right to advocate.
How is it possible they pay to live there but they don't have permission to see member family?
The illegal banning of family from seeing their seniors or their disabled children who have to live in special care facilities has been going on for years. Why? Because homes know most people are ignorant of the law and are frightened when they hear Trespassing. But it should not be feared. If you get charged, go to court ( can donut yourself) and say this is your mother’s/child’s home and you are the parent. You have to commit a criminal offense to be banned from enter home. Read the Citizen Editorial I posted.
I am glad this lady has taken these steps.
She is a real hero...
This is why my boyfriend's grandma was moved into his aunt's house cause we as a family do not trust these places and we're not going to put his mom in one of those nasty places
This is disgusting that this establishment is allowed to do this.
What has become very clear to me in the months I have been working on the banning of family from seeing their loved ones is that fear and Intimidation is the way homes address the shortcomings in their operations. Banning someone is quick and easy and negates the need to do anything to resolve issues brought forward by the advocates. When the word gets out in a home that someone has been banned, and trust me the word gets out, other families become fearful and don't report shortcomings of the home in case they get banned as well. Banning one person, silences another 20. Very effective. No need to take time and effort to resolve issues and status quo inadequate operations in the home remain.
As a RN I was fortunate to know what to look for in choosing a home for my father. Most people have no clue and are often railroaded.
forbiddencrisis: Can you share some tips? Like so many others, I have to explore this option for a parent. (Tho hopefully will never be forced to act on it, ie would vastly prefer a stay at home situation.)
Sis, share the tips! Thank you😊
See Nancy Neyedly CZcams post, she names the home
Please share this information on what to look for concerning having an elderly parent in a nursing homes/retirement community. My mom has a CNA assigned to her daily and she is not communicating with me properly. Thanks in advance for your help.
When looking for a care/nursing home I would suggest you should start with:
What type of care do you need?
Search the care/nursing home via the internet for the locality. Every decent care/nursing home should have an online presence.
What is your budget?
Shortlist accordingly.
Check the statutory/regulatory body for their review assessment.
Arrange to visit the homes on your short list
Your checklist could be extensive but here are a few ideas:
Is there any aroma (incontinence or strong perfumes to mask it)?
Communal living rooms. A big room with chairs around the walls stifles interactions except the person sat next to them. That's Mrs. X's chair is definitely a no no.
Talk with the patients there (ideally out of site/hearing of staff). Are they happy there.
Talk with patient's relatives.
Are you allowed to keep pets?
When and how long are visiting hours? Ideally there should be zero restrictions or do they have something to hide?
Does the home offer communal activities?
Staff to patient ratio?
Are there enough handrails and mobility aids?
Can all your food and dietary requirements be met?
How much space is there for your own possessions?
Do the residents appear to have similar care needs to you?
Would the home agree to a trial period to see if you like it?
Will you have access to private telephones and the internet?
Does the home have the bathing and toilet facilities you need?
How easy is it to access Doctors, dentists, opticians and other health services?
If your needs change would this establishment be able to provide it?
What arrangements are made for handling your personal money and valuables?
Can the care home provide the level of care you require - do staff have the necessary skills?
How do they manage complaints. I believe this is quite a good indicator
There is an intangible quality ie your 'gut' feeling about a place is often a good one.
Most importantly review your decision & if possible with your relative to ensure they are happy & well cared for
Visit the home a second time but this time unannounced (make up an excuse like you were just passing). If you don't get in, avoid it!
Hope this helps
I work in a retirement home we've had some family members be verbally aggressive with staff but we have never given anyone a trespassing notice.
Meghan B thank you for all your hard work. My mom is in a memory care facility and I know first hand how hard your field is. Lots of hours, low pay and they make you feel invisible sometimes. I advocate for my mother but always in a respectful way and usually asking for help instead of telling them what to do. Respect is the main word here. You have a very hard job to do there!
Thank you. My retirement home has a locked unit for people who need more care or attention and it can be hard at times. I find that families appreciate when you do something a little more for their family members. Whether it's just taking some extra time to sit with them or taking that little extra time to clean their hearing aids when you notice they need some attention.
Meghan B yes! Thank you for doing all that you do! Blessings your way 🙏🏻
Meghan B. If my parent is not treated properly in one these homes I will become more than just verbally aggressive.
Truly heartbreaking to see this going on. This should be illegal, senior citizens need their families
It is illegal but no one has challenged it. People get scared when they're threatened with Trespass. What has become very clear to me in the months I have been working on the banning of family from seeing their loved ones is that fear and Intimidation is the way homes address the shortcomings in their operations. Banning someone is quick and easy and negates the need to do anything to resolve issues brought forward by the advocates. When the word gets out in a home that someone has been banned, and trust me the word gets out, other families become fearful and don't report shortcomings of the home in case they get banned as well. Banning one person, silences another 20. Very effective. No need to take time and effort to resolve issues and status quo inadequate operations in the home remain.
They don’t like visiting because the staff break the rules
The med techs steal the medications of the residents as well .
Sounds like Canada needs a royal commission like we had here in Australia.
John Cran Agreed.
Pretending to call the police should by itself be a crime.
I have worked in a seniors facility. I have left the facility due to how admin ran the place. But, I remember families would come home and sometimes would go crazy and become completely hostile. I realized that a lot of the family members just dumped their loved ones at the facility and visited maybe once a week and then would demand things in a very entitled way. There were some families who were a lot more diplomatic and courteous about expressing their concerns and they were never banned. I think the message here is, even if you are upset, it is important to keep your emotions in check. Otherwise, nothing will change and you won’t know what they will be doing to punish your loved one on the inside in your absence.
I think the message needs to be that it is counter productive to assume, assume, that those that are banned are aggressive or out of control. Yes, some people might be. But I know for a fact, the 3 of 4 people banned from this home were never loud or abnoxious or otherwise. It's possible that the fourth person was also quiet but I have no witness reports to go on. When we assume that people are banned for yelling or out of control behavior plays into the excuses the homes give to justify the bannings. What has become very clear to me in the months I have been working on the banning of family from seeing their loved ones is that fear and Intimidation is the way homes address the shortcomings in their operations. Banning someone is quick and easy and negates the need to do anything to resolve issues brought forward by the advocates. When the word gets out in a home that someone has been banned, and trust me the word gets out, other families become fearful and don't report shortcomings of the home in case they get banned as well. Banning one person, silences another 20. Very effective. No need to take time and effort to resolve issues and status quo inadequate operations in the home remain.
Don't forbid me to see my parent or relative
Mary Sardelis well said and I agree
Old age home or senior citizens prison.
I take care of Mom and will be with her and never be put into a facility EVER!
Class action suit. Families must have the right to speak for their seniors, and to make sure they are being cared for properly.
And I think that the police know that the senior's home don't have the right to keep family away from the home residents.
Yes, police know. Like I was told, it’s up to a judge to make a decision
I couldn't imagine not being allowed to see my dad and it would be an awful thought that one day my family wouldn't be able to visit me.
What people have to realize that one day we will all be seniors enuff said 🤷♂️
Well not every one lives to be elderly.
These retirement homes are obviously mistreating the seniors who live there. They should be put out of business and prosecuted.
People need to be a little more nosey about what goes on inside home care facilities as well as other places where people are put away and society doesn’t see what’s going on
Bless these women for their strength and compassion. I hope they prevail - they certainly deserve to ❤️
All generations of the family used to live in one home...
@Beep Bop And I personally do not mind giving them an extra room in my house when that time comes. Putting them in a nursing home is out of the question. They helped raised me and now it's time to help care for them for when they can't anymore.
Lisa Starseed Expat not everyone has family though. When I become elderly, i will have no one to look after me.
@@Trund27 Aye, same here. My only option is to have a stealth van by retirement.
I worked as a RA in a "ritzy" senior home where they are charged 3000-5000 or more a month for care. I worked the evening shift and was often left in an entire building with maybe 3-4 people Total for 80 members. No nurse on staff and "the supervisor" was often a young College kid making 12 dollars an hour.
Pay for care takers is near minimum wage.
On one of my shifts the fire alarm went off and no one knew what to do! I had to usher a dozen people in a random room. It was embrassing to see the cluster mess. I quit after 2 weeks.
Crap pay, WAYY under staffed, and no place I would ever send my parents.
Sherry lazdinsh When I was job hunting I almost applied to one of those jobs because they were ALWAYS hiring... thank goodness I didn’t. The job description didn’t even require me to have any qualifications or past experience with care or nursing, wtf?
Heh, I'm a Human Service Worker, and I'm in a place that's quite the opposite. Two people to one child at times, and I needed my certification, being paid nearly $21 an hour.
It's about time this is brought to the light! This is been going on I would have to going on for decades and it's getting worse!
Why didn't they take parents out of that home
I think you pay a contract.
Availably?.
@@3sunsystem maybe your right but it should be against the law to do that to someone
its very hard to find a spot in homes, and sometimes theyre paid ahead
@@fellowadult wish it wasent like that I feel so bad for them
"We have a zero tolerance policy..." And now we're transforming adult life into school.
This really pisses me off........extremely. This can’t be Canada, it just can’t.
Can’t they move their mothers to another home ?! They are likely the power of attorney considering ..
It is v disorienting to dementia patients to have to change, and at their age it is unfair to uproot them from their friends and routine. Also there can be long wait lists.
mom or dad are in their late 80's +, so time is not on the side of justice ...
once a child raises issues about a parent's care, it is advantageous for the home to ban them ... no visits .. no first hand knowledge of bad care ...
So they dropped the charges in favor of the one and thing a daughter needs ... seeing her mother ... it's a backdoor manner to punish the daughter until she pushes back, legally. "Legally", means NOTHING, because the case will languish and the home's attorney will make sure(if possible), that mom dies before it gets to court ... NO ONE wants to be right, in the alternative ...
Personally, I think it greatly benefits the home in a number of ways to keep potential "troublemakers", out of their facility ... an ulterior motive, disguised ....
The issue often is wait lists. Until you deal with health care system you dont realize how difficult it can be.
Most likely power of attorney went to the owner of this place. Always read everything and ask questions
I currently work in LTC as a RPN and I get both sides. It's great families visit their loved ones and homes encourage it. The problem is when you have passionate families members who threatened staff/management, prey on other residents, or constantly say they will call Ministry in. However I've seen management also take some complaints not seriously, or do not provide the frontline staff with the support and tools needed to deal with concerns. The unfortunate truth is LTCs are having a hard time staffing homes BC of worker burnout, lack of safety for the workers, and low wages. If a PSW is earning $17-20/hr and they have to provide care within 10 mins per person out of 8-10 people and if 1-3 of those residents are physically/verbally reaponsive, then the profession is undesirable. I've been threatened by family members, who are not POAs or substitute decision makers, for information about their loved ones. Because I refused due to confidentiality, they yelled and threaten me, then contacted ministry.
Those elderly people are the owners golden goose, I wonder if this is owned by a foreign company.
I have so many questions
1. Why didn't they sue them in the first place when they input the ban instead of waiting till she got arrested?
2. Why not just move her out of the assistant living facility, wouldn't that be better than dealing with terrible management
I cant speak to the first one - but, as for the second...
Her mother requires specialized care and typically in these homes you can't just remove a loved one and chose to move them Into another one unless it is 100% privately funded (which typically costs thousands per month out of pocket). If her Mom is funded through the government whatsoever then there is a process in order to make it into a new home. This process is incredibly long and convoluted. It's best when possible to work with the home your loved one has been accepted into whenever possible.
Also talk to lawyer and sometimes a letter from the lawyer will. do it. It will work, too. Always have a copy, too.
My lawyer called them, wrote them and nada!
Police could do nothing but advise that I enter the home and get charged so that I can go before a judge.
There is something very badly wrong about this. That poor lady this is a travesty to ban her from her mother!!!
Why are senior homes, not required to the same level of staff, as a daycare ?
I'm 70 I have lived with my youngest son and his wife and kids for 15 wonderful years, they are so good to me ,I'm blessed
Did anyone else look at the thumbnail for this video and think, “Why is Paul McCartney banned from senior’s homes?”
Yeah. I actually did!
I spoke out to the aides that were caring for my mom the day before she died. I said shes dying. Her breathing was very noisy and laboured. I was told she is perfectly healthy and to sit her at the supper table. I was younger then more easily intimidated. I left after for home the next morning I got s csll from hospital that she was dead. I will never forgive her careers for watching her decline snd not even calling the doctor for the home.
Those homes have something to hide!this is unacceptable
Is longevity really a blessing when you are too old and sick to live an independent life and are a burden to your children who may not be able to take care of you, when you have to spend the last few years of your life in a home for the aged. Not something I would want.☹
I am glad the lady FINALLY got to see her mom. Everything is worth fighting for.
I worked in long facility....the workers get paid dirt cheap....they can't just up and take their family members bcoz of the housing contract
Keep on keeping on Mary. I would have done the same.
Thank you
Name of home is City View Retirement, 151 Meadowlands drive, Ottawa. They have removed a lot of negative Google reviews.
This is absolutely disgusting. I have no family and am getting older. This is terrifying. I wonder how the seniors are being treated after the family gets banned. If conditions were terrible before, imagine what they are like for the residents after.
Did the staff forgot about holistic approach or they just heartless????? You can't just disregard their loved ones like that, it's just so wrong .
Compassion fatigue and burnout are problems in the field.
If your in an old age home I guess its not so easy to just pack up and move to a nicer old age home, you're quite vulnerable when you lose your capabilities.
Moving dementia patients is not advisable. It could take months/ years, if ever, for them to adjust to new environment. The worst is teaching them where new toilet is. Confusion and turmoil is not the way for 97 year old to live our last part of life
Aw man. I miss my grandma. Being in covid 19, I can’t even go visit her in her own home. She doesn’t live in a nursing home. But I can’t afford visiting her because what if I’m carrying the virus. I miss her so much. ☹️☹️ I can’t wait to see her again after this pandemic.
I'm in the same situation as you. I'm scared for my parents. If one gets sick, they both are going to get sick, with no one around.
Wow. Very very scary!!
I've gotten "the talk" for advocating for my 97 yr old Dad and his roommate at a nursing home in Massachusetts. They sat me down in a tiny room and surrounded me with 5 staff people (more staff than my Dad ever sees all day!) and intimidated me with Legalease!!!
How can nursing homes in Canada legally ban people from their loved ones?? It's not right!!
And, we, as family and medical proxies should have the right to advocate for all Seniors. If not me, who will?
What a cruel thing to do to an old demented lady and her daughter. What has this care home got to hide???? All of these care homes should be thoroughly investigated, at random, not giving notice that the authorities are coming to investigate. It appears that the owners of these care homes are in the business only for the money.
So bring them home with you where they should be
Respect 🙌
The grandchildren may be unsafe with the elderly with dementia - they cannot be left alone or unattended, even in the middle of the night. They can wander outside and get lost, or turn on the stove and get burned, they can get violent, etc.
These days it takes 2 adult ls working full time to afford to live. Never mind children. How are you going to care for someone who needs attention 24/7 while working full time and having a family? Not everyone can afford that level of home care.
the "home" dad went to made it hard for me to speak with my dad calling interprovincially like bc to sask and he was rude and sounded put out of his way to transfer the call
True especially dementia patient
My elderly Mother was in a nursing home in ATWOOD, KANSAS, and they DID NOT LIKE ME SPEAKING UP ON HER BEHALF! If you have a relative in a nursing home....GET! THEM! OUT! NOW! They are dangerous places!
They did the same thing to my friend she was banned for a year here in Canada then she got a call that her mom died it’s a shame they should be charged !!!
That is beyond shameful. Which home in Canada banned her? Have her message me, if she is able....Mary Sardelis
Those creeps running the homes should be put into jail for a long time. Senior's homes are not a cash cow for greedy sociopathic monsters only interested in making money from the helpless.
@Jordan MurrayLooks like a very chronic problem across the country. Sounds like the real abusers are the owner operators of the seniors homes.
@Jordan Murray You are deliberately not seeing the big picture, and, you are also presuming without any proof that the woman who wishes to visit her mother is an abuser. Maybe you are projecting your own issues into this story. Simply put, you don't have any proof and you are only looking to cause trouble. Maybe you should be banned from this talk thingie for your abusive attitude towards the staff?
earFront when they start treating the elderly as commodities and and cash 💰 generating machines it becomes a sad sad world to live in this has to be brought to light for the system to change
@Aam Aadmi humanity should be judged by the way you look after your elderly and children one day we will all be elderly
@Aam Aadmi how true that is the marketing gurus have convinced a big chunk of society that's about about accumulating stuff to keep you in debt and control you if your always chasing the latest and greatest stuff that's how people loose there way and love for humanity we only reap what we sow excuse my rant
Who is responsible to solve this issue?
This is unbelievable wow
We all are responsible. The laws, Acts and Superior Court of Ontario case law Decisions are in our support. We have to insist they be followed by homes. Also, police need training, it’s done in Toronto
I am a small business in New York . These slimebags who owned several homes purposely ran up balances on four places and refused to pay . I obtained the NYS Health Department Inspection Reports on ALL . I then found violations and fines . I sent them a letter with the above misdeeds highlighted . I advised that as " a concerned citizen , I was obligated to notify the public of their business practices and would begin handing out the information on the ( public ) sidewalk in front of their businesses . It's public information . There's NOTHING they can do about it . I got paid . They have no shame , no morals . Hit their WALLET - that hurts . People talk - lost residents = $ .
I work as health care aide in Alberta for 5 years.. we have never banned any relatives from seeing their parents... this is the first time I heard this news...
Mikko Lodeon hope it will be the last. These homes are run for profit and mostly American owned.
Wear hidden cameras every time u go visit.
Can they take their family home?
Not everyone can afford the care required at home. However, these ladies definitely seemed financially capable enough to do so.
Aam Aadmi family homes are not equipped for wheelchairs and specialty toilets and showers. Some people need to work for a living.
This is insane! How is this legal?
Its not legal. But we have to fight to get our rights
These businesses are in it for the profit. They have a very low staff to patient ratio. The staff are unable to provide the care that is required, and the families complain, which is why they are banning them. They don't want them to be vocal about the lack of care their loved ones receive. The whole system needs an overhaul and these organizations should be fined or shut down, until they start providing better care. The Ministry of Long Term Care is not very helpful in this situation. They have the resident bill of rights, which is great, but the ministry refuse to set ratios of staff to patient care, which is, what is required to ensure that these rights are met. They need an overhaul also. It's been my experience that the government run homes actually provide better care, as every last penny is spent on resident care, rather than going into someone's pocket for profit. Also the non for profit homes, claim they are there to not make a profit, yet they nickle and dime on everything, but remarkably have enough profits to open several more homes. The greedy owners have made it so that the staff is underpaid and understaffed, with a critical shortage of PSW's and other level of staffing including RPN's and RN's, all who are overworked and cannot provide a safe level of care. What has been allowed to happen to our long term care homes and everyone involved is just a tragedy.
I cannot believe this kind of situation is happening in Canada, a great country.
Why not to remove their mothers or that hostel of care home ?..I Would take my mother straight away that some day .
Dementia patients don’t do well with environment change. The could take months/ years, if ever to recover to new environment. Not the way for her to live her last days/ months...she is 97
Mary Sardelis but I will be able to dedicated my days and love for as along she still at live . I don’t care if she suffered dementia. I still I would care for her .
I would have pulled her out! There are so many wrong things taking place in these types of facilities. My Mom had a mini stroke that went undetected by staff....and so much more!😔
Thank goodness for this daughters strength and of course having the media involved do a story on this was a great idea.
I would take my mom or dad out of the senior home, and put them in a different one.
Wait lists! And if you have government funding, they may have rules against switches that are not medically necessary
Artemis Zero easy to say but hard to do. Mostly it’s all about the money and on the patient’s needs.
My parents will never go to a care home. (My sister will likely take my mom and me I will take my dad knowing us)
This is happening now aren't we happy to live in the USA. This is no way to treat a paying costumer. some this places have been known to be very abusive the elderly.this should stop we all will be old is this the way we want to be treated.come on people get a heart and stop thing on getting rich time waits on one😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢
I would go insane! I would sue them for pain and suffering, go to every news agency, try to get the management fired and show up every single day. I wouldn’t wait a year to do this. They are absolute bullies and just want to silence the criticism about poor living conditions.
I did not wait a year, it took that long to go to court
Can't they just move her to a new place? I'd fight till there was nothing I could do legally. Why is something not being done against these nursing homes?
I am challenging this wrong doing every way I can and the owner is suing me and witnesses for exposing their wrongdoing. I am fighting for change. Call your MPP and ask them to support MPP Joel Harden's request for ministerial investigation of the unlawful banning of family.
just like boarding schools for First Nation People in the past
Are they trying to hide something
Speaking as a nurse that has had to deal with many an aggressive and violent family member, I wish we had the ability to ban the worse ones. However, I can't help but wonder and worry about how the administrators and owners of these are running their facilities. Did anyone talk to these people? How about trying to solve the problem that provoked the family member in the first place. Don't they have inspections? I live in America, so things are a little more regulated in favor of the resident and family.
It doesn't sound like anything was really done. They just decided not to make a scene while cameras were there. I do hope it changes, though.
What is it a jail or concentration camp
The boomer generations decision to destroy the family unit has been disastrous.
That's why we take care of our parents in our home in Asia, not in senior house
There are nursing homes in Asia too. I know because my aunt was In one
Marie is a good spirited person. She was "sharp" about the situation and this is refreshing to learn about; inspirational. I'll wish the best for elderly people in residences for elderly people. I of course wish the best for everyone else, as well. It's almost unbielavable how Marie and the other two women you interviewed were treated. It's unbelievable, but it happened.
It's just like jail or maybe worse
In my sikh faith we our parents take care of us when we grow up and we take care of them as our parents grow old. Retirement homes are for the lazy, and uncaring. All these homes care about is your money, and pension amounts earned. They mistreat their seniors and put them to sleep if they cause trouble. Disgusting people, would never throw my parents in an retirement home.
Unfortunately it's not that simple for many families. If your parent has dimentia or a stroke and needs round the clock supervision/care, most people can't just quit their job to do so, especially if they have kids of their own that they support as well. Most families with children need both parents income just to survive and pay basic bills. Often people rely in part on state funds for care and that pays for nursing homes, not in home care for folks with dimentia. My great uncle took care of his wife with alzheimers for years and he literally couldn't leave the house for days at a time sometimes. That's not feasible for most families.
Patients are not prisoners in a nursing home. My mom didn't like the care my dad got in a certain rehab/nursing home & she signed papers & pulled him out! Just take her to another care facility. At least that's how it's in the U.S.
It happens in the US too. All it takes are the lies of 1 person who does not want you to see what is going on. I would never put anyone in a nursing home. They are there to make money and they do at the cost of the resident. Horrible places.
Hiding something from these families
Why don’t you move your family? Because it is too expensive to move?
Jeff Rutledge I would rather try to move my family to own house while looking for the replacement instead of leaving them for to that horrible place for a year. I don’t think it is for their parent by going to the media rather than trying to win their own ego in public.
I'm in the US this breaks my heart. My mom spent her last months In a nursing home. I used to go at lunch time 6 days a week and my dad went daily at dinner time. They were aware of our daily visits. Didn't have any major issues. She passed at the age of 87 in 2005. It's a long time ago my mom had me in her 40s. I had three young children and my dad had heart problems. He lived to 94 years. Ten years after mom.
They took it one step further here in Australia, not only can a home ban you but it is illegal for a journalist to report on it, or to report on the poor conditions inside the home.
People, boycott nursing homes, learn unselfishness and take care of your parents at home! I did it so, can you!
Change care homes!
Moving dementia patients is not advisable. It could take months/ years, if ever, for them to adjust to new environment. The worst is teaching them where new toilet is. Confusion and turmoil is not the way for 97 year old to live our last part of life
@@marysardelis188 I see.
Anyone tells me I can't go in and see someone I tell them they are moving out. Screw that crap.
Wtf was that!? This is heartbreaking, that director should face jail time. I worked in a place with about 250 resident the staff are angels but the director was an evil woman and a bully, i loved the customer but left because it was too toxic.