How to Fix Your Spypoint Flex! (If It Stops Sending Pictures)
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- čas přidán 23. 10. 2022
- Has your Spypoint Flex stopped sending pictures? Did you get a message saying your SD card is full, but you know it's not? Hopefully this video will show you how to fix your Spypoint Flex problem.
If it does, please like, comment and let me know, AND subscribe if you haven't. Thanks for watching!
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Good info. Get ready to do this almost weekly.
Had a few episodes of that?
Wish my issue were this easy. My Flex got an over the air firmware upgrade yesterday and now will not connect to cellular. I talked with support who blamed the SD card, as they always do. SD card is fine, it can format. I tried to do a firmware upgrade but it doesn't take what I put on the card, as I expect it is already updated from the over the air update the other day. However, now it just comes up and blinks status and all the signal lights and never stops. I have a 12V solar battery, but I've tried the battery pack with good lithium batteries with the same result. IDK if something changed in my area with the cell towers yesterday, which is unlikely since my Verizon phone still works fine, or if their firmware update bricked something. I haven't seen any other complaints but there is not a lot of community support for these cameras. They've been nothing but a headache since buying them, will never buy another. So tired of their ignorant support staff.
That stinks for sure. We have taken ours down to move it and haven’t put it back up yet. When we do I’ll be interested to see if we have any issues. Thanks for the info!
Hey Matt are you still having issue with your FLEX camera?
@@paolo8047 I had to contact support and they sent me a new one. It would never reconnect to the cellular, it just kept blinking indefinitely when I powered it on. I had it plugged into a 12v power supply and had good service where I had it and had tried updating the firmware with the card. Nothing worked. The new one worked and fetched the latest firmware as soon as I powered it up. I think there was an intermediary firmware update that was pushed in between what I had and the latest available today that bricked it, but JMO. Either way support fixed it, but the phone and web support kept blaming the sd card. The Facebook support had me sent a video of it starting up to them and they said they would replace it.
Same Here exact same problem tons of time spent trying to fix it
Did you get it fixed?
I have 5 of the Flex cameras in the field and all are working well. I feel they are great cameras for the money.
Awesome!
I’m getting an SD card error message. I’m using a spy point SD card and it’s telling me it’s invalid. Not sure how that’s possible because I use this on the flex as well and it works just fine.
Have you tried to reformat it on your computer?
@@ReviewThisThing no since of the format option on the camera. I bought a new card. Got an SDXC card hoping it will help with the picture quality issue also. Trying it tomorrow
I hope it works out for you!
Awesome good information.
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Hi ma’am, I set up 3 flex cameras a week ago, 2 of them stopped working yesterday and now they’re saying the batteries are at 0%. I’ve had cell cams long enough to know that’s not what’s happening. Think you got an idea?
Try this first. If that doesn’t fix it, I have heard some people mention issues with the SIM card. Try reaching out to customer service, but…that could take a bit.
@@ReviewThisThingI have the battery packs for them instead of the double As, should I switch them out for the double As?
@tylerpardue5431 if it seems to be working for you, I’d keep it.
It doesn't matter how many new batteries or SD micros I'm using, the green status light is permanently blinking green. It drives me nuts! It's already the 3rd Flex E-36 which is not working properly. Will change the brand now.
Oh wow. Yeah, the it’s not good
So my Flex just stopped working cold turkey. It was taking some pictures and then stopped. I thought the SD card was full so I hit format on a startup to wipe it. Then my Flex wouldn’t go pass a flashing green status light. Now I got it to where all the lights go off like it should and I walk in front of it to take a pic or hit test and the blue light will not shut off? Any ideas? Thank you!!
Hmmm…did you put brand new batteries?
@@ReviewThisThing I actually have their solar panel hooked up to it.
Hmmm…I don’t know. I’d try using batteries, and reformat the card again and see what it does. It might not work, though.
@@ReviewThisThing I am currently doing that. Do I need to move the files back onto the SD card from the PC again? I can’t get the status light to stop flashing green now. I tried to change some camera options to get it to communicate earlier to see if that would get the solid blue light to go away and it didn’t work. So I restarted and back to flashing green status light but the other lights are good. I’m stuck and don’t know what to do with this thing.
I wouldn’t think you would need to move the files back. 🤔 That’s super frustrating. I’ll let you know of I can think of anything else.
My camera light is blue what is wrong with it
Unfortunately it could be several different things. I would call customer service.
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What do you mean by switching out your SD card?
Make sure you have one they recommend. If you do, just take it out and put it back in.
I would not give two dead Flys for another one they are complete junk and service is terrible
Pretty rough go of it
Do not talk so fast. You must be nervous.
Haha. Not nervous - just trying to fit everything in my 1-minute time allotment. Thank you for watching!
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