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Once you install and are using the app you should be able to use the app to reset it. If you have not installed the app, you can reset it by using the master finger and a pin to depress the master reset button. If you do not have the master finger, and do not have the app linked to the device, I am afraid there is not way to reset the device.
You can use both the app and finger prints to unlock the lock. The only thing is, once you install and connect the app, you must use the app to program your fingerprints in. Fingerprints that were programed before you installed the app are erased after the app is installed and you must reprogram them in using the app.
@@nothingbutgadgets Sorry to bother again sir. Meaning after setting everything up using app. The lock can be unlock using different method by different user? If say I can't unlock using finger print, can use app to unlock, or vice versa right?😅
I got the small one for a backpack these locks are complete garbage. They don't pair to the app and any finger will unlock it defeating the purpose of a lock. No way to contact the company I definitely wouldn't recommend this garbage to anyone
Sorry to hear that. Have you tried contacting them through their Facebook page? That's about the only way I have found to get ahold of these Chinese companies.
Thanks for visiting my channel and watching this video. If you enjoyed it, please punch the 👍 thumbs up button under the video. If you want to be notified when I release a new video, hit the SUBSCRIBE button, and ding the BELL 🔔. Thanks for the support!
That’s is insane!!!!🔥💯💯
mine got stuck after 2 month usage.. the lock wont open even with apps.. i think the engine was dead..
Thank you for commenting Muhammad Rifai! I am so sorry to hear that.
Do you know how to reset it back to default or at least go from no using the app to then using the app
Once you install and are using the app you should be able to use the app to reset it. If you have not installed the app, you can reset it by using the master finger and a pin to depress the master reset button. If you do not have the master finger, and do not have the app linked to the device, I am afraid there is not way to reset the device.
Meaning users could use finger print and app to unlock after setting up? or only use only 1 method at any one time? Thanks
You can use both the app and finger prints to unlock the lock. The only thing is, once you install and connect the app, you must use the app to program your fingerprints in. Fingerprints that were programed before you installed the app are erased after the app is installed and you must reprogram them in using the app.
@@nothingbutgadgets Thank you sir 👍🙏🙏
@@adrianwongweechong My pleasure. Glad I could help
@@nothingbutgadgets Sorry to bother again sir. Meaning after setting everything up using app. The lock can be unlock using different method by different user? If say I can't unlock using finger print, can use app to unlock, or vice versa right?😅
@@adrianwongweechong No problem. Yes, you are correct. That app offers several options to unlock the lock, using the app or your fingers.
Cool
Thank you for commenting
What is "unlock location" button on the app for?
Sorry, I am not sure.
um. this padlock works with every finger, and even my toe was able to open it. be sure y9ou test it before using after putting admin fp on it!
👍
Can you see a log of who has opened it for the day?
Sorry. I do not know the answer to this question.
Not advisable to purchase. Battery spoiled within less than 1 year and there is no way to change the battery. Total waste of money
Thanks for the update.
I got the small one for a backpack these locks are complete garbage. They don't pair to the app and any finger will unlock it defeating the purpose of a lock. No way to contact the company I definitely wouldn't recommend this garbage to anyone
Sorry to hear that. Have you tried contacting them through their Facebook page? That's about the only way I have found to get ahold of these Chinese companies.