The Dark Arts of Social Engineering - SANS Security Awareness Summit 2018

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  • čas přidán 29. 08. 2024
  • Jen Fox shares insights she has gained through her experiences as a social engineer. What exactly is social engineering and what goes into a social engineering campaign? What does social engineering look like and what tricks or techniques has Jen found to be the most successful? Most importantly, what has she found to make people and/or organizations more resilient to these attacks? Jen will share various real world stories, to include recorded conversations of real social engineering attacks.
    SANS Summit schedule: www.sans.org/u/DuS
    To see more talks like this, join us at the upcoming Security Awareness Summit 2020 (Dec 3-4 | Live Online): www.sans.org/u/...

Komentáře • 102

  • @PirateRadioPodcasts
    @PirateRadioPodcasts Před 2 lety +14

    SANS = French meaning "WITHOUT." Reminds us of what the WEF told us: "You will own NOTHING, and BE HAPPY."

  • @Ubermicropwned
    @Ubermicropwned Před 4 lety +41

    You guys genuinely are fools to think this doesn't work. Most ppl are scared of being scolded by their boss so if you put yourself as an authority figure they'll do what you ask within reason.

    • @turdfurgeson517
      @turdfurgeson517 Před 3 lety +4

      Hey I’m not a fool I would be sleeping with my boss

  • @ktex4873
    @ktex4873 Před 3 lety +31

    Social Engineering- When they hijack a term that means something completely different than what they tell you it does, so you can't easily get information on the REAL meaning of the terminology. 🤦

  • @TorySlusher
    @TorySlusher Před 5 lety +66

    See, when I think of social engineering I think of a machine or group of people mentally steering others to do their bidding... Typically without their knowledge of the larger intention or hidden agenda.

    • @lasredchris
      @lasredchris Před 5 lety +4

      Bernays!

    • @bluesdealer
      @bluesdealer Před 4 lety +11

      That's another definition for it, but "social engineering" in hacker terminology has always meant what she is describing here.

    • @charliesonthespot
      @charliesonthespot Před 4 lety

      @@LeoGang89 correct.

    • @s100flo3
      @s100flo3 Před 4 lety

      Exactly!

    • @recumbenttriker6218
      @recumbenttriker6218 Před 4 lety +1

      Giving personal information (passwords) to people I belief I can trust I’ve done it myself.

  • @rainbowbgood
    @rainbowbgood Před 4 lety +20

    I used to do telemarketing. Kindof similar, wierdly. Works well if you create a friendly connection that's combined with aggression. Guess some self-help stuff and cult stuff follows this model. In a way they are using concepts that seem unique to you and your experiences in life that no one ever talks about but everyone experiences to create familiarity and trust and establish themselves as credible and then throw in whatever they want you to believe.

    • @alen-commentnazi8774
      @alen-commentnazi8774 Před 3 lety

      doesnt it make u feel like POS?

    • @rainbowbgood
      @rainbowbgood Před 3 lety +1

      @@alen-commentnazi8774 eventually, when it was really sketchy insurance company and really nice old ladies. i had to quit. but it was safe, decently paying, not physically stressing work with a flexible part-time schedule.. very hard to say no to when you are just getting set up in a new career or saving for school and need some money to live or pay tuition. knowing it was a stepping stone and temporary was the only way i could do it. then again, most high paying jobs are much more evil.. i don't know how people live with themselves. actually i do.. because i massaged them for a living. it is highly stressful for a healthy person with empathy so basically they ruin their health and quality of life because they cannot sleep and always have conflicts at work because others are on a different wavelength. i swear some people though, they don't even bat an eye lash doing evil stuff all day long making $$$. They have a balance with social validation, alcohol/drugs, getting massages, working out, cottage life, having the 'perfect' partner, vacation life, just making it work for themselves while they are deeply unfulfilled inside. Meanwhile this is the partner most young people seek, if they have so little values at work how do you think they will treat you? And a high income isn't a guarantee of wealth as many people spend more than they earn on clothes, car, house, decor, eating out/ordering in and are in debt. Whereas people with modest income who work hard doing something meaningful may have more savings as they value the money and live within their means. The sad thing is even for a low wage it is truly challenging to do anything that feels meaningful anymore, even to volunteer for FREE the orgs seem lacking or corrupt/poorly managed. I still recommend to try and volunteer in your community, it can be fulfilling and also eye-opening.

  • @sselfless
    @sselfless Před 3 lety +2

    Jen Fox - you RULE.

  • @sahib3039
    @sahib3039 Před 5 lety +6

    Love ur videos sans very educational & i really want to study 📖 ur material ☺️

  • @lw1zfog
    @lw1zfog Před 2 lety +1

    The Tavistock Institute & Eugenics - know your history

  • @squishrabbit
    @squishrabbit Před 2 lety +2

    Love how the audience cheered for the girl who wouldn't give her password out, that was cute 🙂🎉

  • @duprleo1
    @duprleo1 Před 4 lety +3

    Jen your awesome!
    Ultra Job!

  • @seanmoran6683
    @seanmoran6683 Před 2 lety +5

    I am the glib glo glob gulub

  • @msheart2
    @msheart2 Před 3 lety +15

    And she thinks it"s funny. Read John Coleman's book " The Tavistock Institution Of Human Relations"

    • @Daniel24445
      @Daniel24445 Před 5 měsíci

      She’s arrogant thinking it’s funny playing with peoples head! There’s an old proverb about Pride and haughty arrogance have witnessed repeated over and over through history and my lifetime.

    • @Siik94Skillz
      @Siik94Skillz Před 8 dny

      Its a job....​@Daniel24445

  • @vedantbiwapure1290
    @vedantbiwapure1290 Před 3 lety +2

    Very helpful video

  • @elbowsout6301
    @elbowsout6301 Před 4 lety +7

    What a great video thanks Jen. I'm definitely going to look at spear phishing people in my org with the birthday coffee email.

  • @jermainerace4156
    @jermainerace4156 Před 4 lety +3

    That book is now up to 8.99, unfortunately.

  • @summary7428
    @summary7428 Před rokem +1

    - 4:28 about 50\% of people even share their password in a phone call
    - 7:40 the hacker leverages what is current (!) in the victims life. (related / exploitable topics in public news or personal changes in the victims life)
    - 8:11 the hacker leverages credibility that others have built (trust in friends, business partners, police, ...)
    - 9:02 the hacker will try to use the same terminology as the victim (department names, ...)
    - 20:17 the hacker walks the victim through a complex procedure and make sthe victim comply a lot of times until so the victim gets used to complying.
    - 21:55 the attack demands in instant response from the victim to put it under pressure
    - 22:36 the hacker puts the victim into a position in which it has to violate social norms to resist the attack
    - 6:55 attacks might reward you with a fake-reward that seems feasible (a small voucher for the cafeteria, ...)
    - 27:26 hacker might not ask directly for information, but instead first get your trust, and ask you to give your information during a follow-up interaction.
    - 35:00 the hacker first garners information from people around the actual victim that are easier to hack. The hacker then uses that information to seem more credible for the victim.
    - 36:46 talk to others if you feel like you might had an interaction with a hacker. there might be a second interaction with the hacker.
    for employers:
    - 35:45 uncertainty puts your employees under pressure. Define processes that one has to stick to in special situations that might be simulated by a hacker.
    - 37:08 your employees have to know that it is okay to insist on sharing critical information in secure ways only.
    Thanks for uploading this great video!

    • @bigbang2a
      @bigbang2a Před 4 měsíci

      Thank you for this summary, helpful!

  • @HillCountryPrepper
    @HillCountryPrepper Před 3 lety +2

    Very informative

  • @Cybizar
    @Cybizar Před 3 lety +1

    Every time you call help lines they record your voice and fuck you up, this is exactly what I get on the helpline, lifeline, mensline, suicide line etc

  • @oleksiyalkhazov9201
    @oleksiyalkhazov9201 Před 3 lety +2

    Thanks for a great educational video

  • @glowish-gaming4701
    @glowish-gaming4701 Před 5 lety +3

    Scary stuff

  • @erocdj
    @erocdj Před 4 lety +13

    There's a million ways to get paid

    • @HK-sw3vi
      @HK-sw3vi Před 4 lety +9

      but there's only one way to get laid

    • @grumpent
      @grumpent Před 4 lety +10

      Abhi Raj find out next time on dragon ball z 🐉

    • @onlyhope6001
      @onlyhope6001 Před 3 lety

      Teach me

    • @erocdj
      @erocdj Před 3 lety +1

      @@onlyhope6001 the game is to be sold not told

  • @godsmasonbyraymasonbuildin4200

    The only time a person gets my password is if they're IT and actually been contacted by me already and I'm on the call.

    • @akderekx
      @akderekx Před 2 lety

      This comment doesnt make sense

  • @dewayneweaver5782
    @dewayneweaver5782 Před 2 lety +2

    No Indian accent so she should have known it wasn't legit.

  • @anahering9993
    @anahering9993 Před 5 lety +4

    Living in a place where criminals often call you from jail, this would never work. NO info is given over the phone. Period.

  • @kys9332
    @kys9332 Před 4 lety +4

    Sands underman

  • @heneralromalliv6328
    @heneralromalliv6328 Před 9 měsíci

    where i can report this?

  • @beneiseoleinmheart5614
    @beneiseoleinmheart5614 Před 5 lety +5

    She kind of reminds me of Joyce Meyers for some reason.

  • @zangolli1963
    @zangolli1963 Před 3 lety +2

    i would say, talk to my boss

    • @daniby9894
      @daniby9894 Před 3 lety

      Even my kids know never to give sensible informations over the phone!

    • @dizsadania.w3172
      @dizsadania.w3172 Před 3 lety

      😂😂😂😂

  • @adamsarwar
    @adamsarwar Před 2 lety

    Amanda sounds nasally and meek, but she's sharp as a fox! Especially the asking for the number part. hehe

  • @ivyx1786
    @ivyx1786 Před 6 měsíci

    jen is so cute

  • @josepaiz528
    @josepaiz528 Před rokem

    😊

  • @stephenconnell
    @stephenconnell Před 4 lety +11

    Have IQ's dropped that badly? "I want to do this and that with your system because of Blah Blah or this person in the company said I could" The most powerful response? NO but if you give me your name and details I will notify the appropriate person. End of story no matter what is said next.

    • @143jeg
      @143jeg Před 4 lety +7

      I have never used this meme/phrase but it sure seems like the most appropriate response to this comment: Okay boomer.

    • @stephenconnell
      @stephenconnell Před 4 lety +1

      @@143jeg Your welcome youngster.(I haven't used that phrase in a while)

    • @stephenconnell
      @stephenconnell Před 4 lety

      @@143jeg Hey,your welcome youngster.(Haven't used that phrase in awhile)

    • @143jeg
      @143jeg Před 4 lety +3

      Lol... You only have to post once on these new fangled computer things boomer, maybe typewriters worked differently, I'm not sure. In all seriousness though, it is important to remember that it is not a lack of intelligence that makes users susceptible to social engineering. It is a lack of proper policy and training.

    • @stephenconnell
      @stephenconnell Před 4 lety +2

      @@143jeg I agree and apologize for a badly thought out and worded post. Thanks for taking the time to point out my error.

  • @huntersmith8153
    @huntersmith8153 Před 2 lety

    This how low man can get ..

  • @NeonNotch
    @NeonNotch Před 2 lety +1

    The conspiracy theorists in these comments is hilarious. Bot farms.

  • @damasovelez4674
    @damasovelez4674 Před 4 lety +2

    So to what end? All I know is that we're in the end times and there could be catastrophe coming soon like a civil war over gun rights or something like this because if you can do social engineering to stop it then I would be really impressed!

    • @WhompingWalrus
      @WhompingWalrus Před 4 lety +1

      lmao a civil war over gun rights
      "I'm going to pick up a gun and shoot you for my right for you to not be able to pick up a gun to shoot me!"

    • @damasovelez4674
      @damasovelez4674 Před 4 lety

      @@WhompingWalrus I agree you have that right ...and also in the reverse....2nd amendment is for protection from the Corruption of Govt.and self defense .. like what might happen in virginia on January...20th..we are being attacked in multiple fronts.b y the New World Order!🥁☠️🥁everyone now realize the government has been commandeered🛡️⚔️🛡️

    • @needabettername1559
      @needabettername1559 Před 2 lety +2

      hey its been a year.................

    • @zzzwy777
      @zzzwy777 Před 2 lety

      The plandemic.

  • @JIMLAS65
    @JIMLAS65 Před 5 měsíci

    😈 🧙

  • @daniellepavone5598
    @daniellepavone5598 Před 2 lety

    Fox or 666

  • @quazimodo1973
    @quazimodo1973 Před 4 lety +2

    i cant believe how attracted to jen fox i am omg what a babe =] great video

  • @sammiller98
    @sammiller98 Před 3 lety +3

    She seems to much like a "Karen" to be a really good social engineer.

    • @723kwrenn
      @723kwrenn Před 3 lety +17

      Sounds like you've been social engineered

    • @user-sl2nl3cc4g
      @user-sl2nl3cc4g Před 3 lety

      @@723kwrenn yep

    • @imanafdar
      @imanafdar Před 3 lety +2

      she sounds nervous the whole time

    • @sammiller98
      @sammiller98 Před 3 lety +3

      @@723kwrenn I'm curious, how does saying someone sounds like a "Karen" equate to me being social engineered?

    • @nlslanker
      @nlslanker Před 3 lety +9

      Idk. Being able to come across as one thing (nervous or a “Karen”) when you’re really something else (expert social engineer) seems like it would be a useful trait in her line of work. I’d personally be more suspicious of someone who was completely slick in their delivery