Ather CEO talks about EV battery life
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- čas přidán 5. 09. 2024
- How long will my EV battery last?
Pretty long, it turns out.
Ather CEO, Tarun Mehta, answers why and shares some Ather data in the process.
#battery #lithiumbattery #batteryhealth #electricvehicles #electricscooter #ev #ather
Everything is great in ather except two things...1st belt noise is totally irritating..2nd..milege should be like...180 TO 200 km in real world range..not IDC range...if ather owner change this two things...i am telling you there will be no EV scooter in the market like ather....mark my words...
Appreciate you taking the time to share your feedback with us, Azher! We've noted it down and passed it along to the relevant team to take the necessary steps. If you have any other concerns or need further assistance, feel free to DM us anytime. We're here to help you out and make things right! :)
Kuch pane ke liye kuch khona padta hai boss
Exactly 💯
rizta also will face same kind of issues?
Give 5 years warranty on battery without propack, then your sales will increase for sure.
Boom?
@@Slimfoot1boom boom
@@div1119 boom boom boom
@@Quancept boom boom boom boom
True af
I just bought my ether scooter four days ago. So far I have driven 300 kms. Presently the scooter belt is making noise, when I asked why this noise is coming, they said that they have to remove and repair it, what should I do? Is it fair to remove and repair the wheel and belt within three days of purchase? I am very sad😔 this is the first vehicle bought by my first salary💔
Haha. Wait for another CEO video to tell you that the noisy belt will last you 15 years. 😂
Bro, you are giving 3 years warranty only right, why are you saying 5 years, for 5 years customer need to pay extra in form of pro-pack
Jugad 😂
Exactly after 1 year running 10k Km (second service), found SoH (State of Health) of battery to be 93%. Is it normal to have 7 % degradation in just 1 year/10k Km ?
Depends on the temperature, how aggressively you ride, how much fast charging you use, but that's a lot of degradation. If you have a 450x you can get the battery replacement under warranty if the SoH falls below 70% which it probably will looking at the degradation.
How do you check the SoH of battery??
@@saiprakash528 just ask the service center guys during service (after 10k kms)
Yes its normal. Degradation will now slow down. Initially it degrades fast then settles
Simple then give 1lakh km warrenty or 10years which comes earlier people will jump on scooter with 70 percent battery claim. Ather already 20-25 percent Costlier than others. Please take this initiative
Mr Mehta the kind of fun I have while riding my 450x I will definitely have to use my warranty before 5 years. Thanks for creating a that is so fun to ride and trustworthy reliable machine
We're delighted to know that you're having a great time with your Ather 450x. Ride on and stay safe!
@@AtherEnergyElectricAFTER 3 or 5 YEARS WARRANTY ENDS WHAT ABOUT BATTERY REPLACEMENT COST ,
MOTOR REPLACEMENT COST,CHARGER COST AND DISPLAY COST ..SAVED AMOUNT OF PETROL ARE INVESTED ON THESE SPARE PARTS HENCE THERE'S NO SAVINGS FROM EV
@@ravirajss5970 well said
@@ravirajss5970
I bought 450x 2yr ago suddenly i faced range drop issue(odo29100)
In warrenty i claimed warranty period is 3yr or 30k kms
If it out of warranty they qouted me around 88k
What steps or precautions should we take for slow battery degradation
I decided to buy Rizta but after saw few videos and reviews i don't know i am confused , there are few major issues in this company
1. base model cost 1.27L and they didn't provide a footrest which is provide by every normal or ev scooter
2. Only 3 year warranty ( others 5 years, 8 years)
3. those who bought 450x they have changed every part of the scooter in 2 year, parts are not sustainable
4. Screen is lagging and its not only happens is old varient even in new scooter they didnt fix it
5. Takes 8.5 hours to charge when we charge it when we ride it .
6. Most annoying thing is after paying a high amount they charge a lot in their servicing and didnt provide a free servicing
then why we buy your scooter, neither its value for money neither sustainable only thing is its does not need petrol.
We would like to know more about your experience. We request you to get in touch with our customer support at www.atherenergy.com/contact/write-to-us for further assistance.
Rightly said, we will likely replace the scooter in a few years, BUT what will be the resale value we will get for electric scooter.
I sold the Honda activa3g model for 42k rs after using it for 8 years, which I purchased for 63k rs. Price drop of only 35%.
Will the electric scooter have so much resale value
Electric scooter are for those whose daily running is 40 50 or 60 kms daily 5 saal bhi chal gya to total paisa wasool ho jayega
Who'll buy a second hand electric scooter? How can the buyer know how much battery life is remaining in one particular piece?
How much kilometres will takes to go battery down to 70% health?
Probably 50ish kms
@@WhatifindiaclipsI think you meant 50k km
As far as I know, Ather says that the battery degrades by 3-5% every year and an extra 1% every 10k km. But in reality, the degradation is much less than what they claimed.
I own the pro version of ATHER with connectivity features and I have been sensing an issue that charge percentage drops when the EV is idle ....( both pre & post charging )
And sometimes even more than 6%
Which i think is not normal for a 3 month old EV!!
@@WhatifindiaclipsIt's normal. The battery drops roughly 3-4% overnight when idle. If you don't plan to use your vehicle for a long time, shut it down and the soc will not fall as much. Don't do it regularly though.
Btw I also own a 450x pro pack. It's been 4 months and I have ridden it 2500 kms and the experience is great so far.
Ather please note a feedback from my end when buying a two-wheeler especially a EV the person is buying it for regular commute to workplace and he/she doesn't need Features like navigation and other gimmicky features and to avoid additional cost of pro pack he/she decides to go with core pack he doesn't even get basic ev functionality like range prediction. I mean you can restrict no so basic features but why basic features are not available in core pack.
In just 2 years i am getting half the range when compare to when it was new for ather 450 , false claims just to sell qt premium prices
This is not what we wanted you to experience, Tanveer. We request you to get in touch with our customer support at www.atherenergy.com/contact/write-to-us for further assistance.
So baad
I run only 1390 km but when i charger full battery my ather after 5 minute its show 105 to 102km without any running tell me what can i do ?
Test it by charging full again. This time after full charge do not turn your key off keep it on and observe for five to ten minutes. If the charge drops very fast within 5 to 10 minutes contact customer care to address your issue.
@@srikanth9307 ok
We would like to swiftly resolve the issues you are facing at the moment. Please get in touch with our customer support team at +91 7676-600-900 or write an email to info@atherenergy.com for further assistance.
But i faced cell imbalance of 15% after just 1.5 year please make a video on this
As a customer we want to know the reason of this convention how to handle a charging cycle to prevent this
We are here to help you, Ratan, and want to make sure you get the assistance you need. We request you to get in touch with our customer support at www.atherenergy.com/contact/write-to-us for further assistance.
I am using Rizta.. Noise while acceleration is irritating most of people hate that sound from Ather. I dont know why keeping that sound in all Ather scooters.
Hey, Velangani! Our belt noise adds a classic unique touch to ensure your ride wheees and turns heads! Your feedback is valuable as we're always exploring innovative ways to enhance your Ather experience. Stay tuned for updates on exciting new developments.
My ather scooter missing in 1year pls help
What 😂 use take my scooter
That doesn't sound like the experience we want you to have, Firoz. We request you to contact our customer support at +91 7676-600-900 or write an email to info@atherenergy.com in order for us to assist you aptly.
Please bring it to the Philippines 🙏
Pls do something for ather belt issue so that it will run long lasting as ola EV scooter...
Your feedback means a lot to us, Viraj. We've already taken note of it & shared it with our team to take the necessary steps. Hope this helps!
What is the issue,am planning on buying one
Shud I be worried?
@@psynite9 ather all part is too expensive the belt break around 10 thousand km and it's very expensive above 4k
@@viraaj4871They extended the warranty to 20k km and they will probably introduce a new belt soon.
@@freezinghawk not sure becs many ather service centre owners deny about 20k km warrnty of belt
Hello mate, why not give abs? If your Ev is one of fastest scooters then why not give abs as safety feature as a different variant even if it is for a higher price
Your feedback matters a lot to us, and we're glad you shared it with us. We've taken note of it and shared it with the relevant team to take the necessary steps. If you need any further assistance or have other concerns, don't hesitate to DM us. We're always here to help you out!
@@AtherEnergyElectric Dual channel mate, your rear tyre skids more than front. Thank you
my 2 year old Series 1 is already at 83% ;) This is with less than 2% of fast charging.
How many kms?
how to view that
Please try to reduce the belt noise in your scooter it's a deal breaker bcz EV's are generally known for silent operation but not in Ather secondly I think you can increase the range your scooters by twiking small thing in the software
Hey, Priyanshu! Our belt sound adds a unique touch to ensure your ride wheees and turns heads! For top-notch performance and range, check out our Apex and 450X models. Visit www.atherenergy.com/ for more details. Hope this helps! ⚡🛵
Is that shelf life or battery operational life. Because most batteries have cycle life and it depends on how the user is charging their batteries. The graph you showed does it assume that the battery only cycles 1 time a day (I.e. 0 to 100%)?
Hey, Soheb! We request you to get in touch with our customer support team at www.atherenergy.com/contact/write-to-us for further assistance and better understanding.
I hope whatever explained by Tarun is trash. I purchased Ather 450x gen2 in Sep 2021. I have used the vehicle mostly in Eco, Ride modes and rarely used other modes. Coming to charging I use both Dot charger and fast charging provided Ather. As per monthly ride logs sent by Ather, all the two years I'm an efficient rider and efficiency is 27wh/km.
Now the problem is battery health degraded by 28% where if I travel 3km on the road, the range is decreasing by 10kms.
If I keep the vehicle unused for 15hrs, range is dropping by 10 kms.
Ather Hyderabad Jubilee hills service center is disastrous. When I approached them for a battery replacement as promised during the purchase, they were asking me to handover the vehicle and it may take 30 working days for rework(not the battery replacement). Based on percentage of damaged cell count they may replace or rework. If count is more replace is possible other wise reworked battery will given back.
After rework there is no guarantee provided.
Finally I remind you that I'm not a person who depends on this 450x for example Zomato or swiggy delivery representative/ Uber, rapido, ola etc. But the service center blames me I have used it like a Zomato rep.
Ather should focus on 3 things Basic ather model price should be 90 to 95k with real range of 170-180 km and 120k range atleast 220 km range..Faster charge below 2 hour at any charger...
Ather need stable technology and solve any minute issue of technology..
We want you invest more on R & D and deploy 2 to 3 product range for future..
Make sure it is very aggressive on new design new more range and agile while develop new range with more than 200 km range
Me waiting for Battery Replacement next week due to range drop issue 😇 #30k ODO
have they changed the battery ?
@@unknownshadow6796 yes in warranty
Only fake paid reviews about ather i own this product and rhis is the worst scooter in ev
Sr aapse request he request he ki family scooter jaldi se jaldi lekar aaye, mere jese lakho log aapke family scooter ka intzaar Kar rahe , late karne se aapko or lakho logo(dono) ko nuksan ho raha he
Bought a 450X just last month..my friend had recommended n had watched a video on this hence decided to go with this since this is completely MADE IN INDIA
But I am very very disappointed wrt its mileage or range..the Sales guy had given UNBELIEVABLE numbers about the range but it's just half of what was promised by him.
Of course the riding is smooth n cool but that's about it
That doesn't sound right, Durga! We request you to get in touch with our customer support team at www.atherenergy.com/contact/write-to-us for further assistance.
@@AtherEnergyElectric ok
Belt noice iritating to street dogs also in rural areas ....and small streets they trying to catch and fallowed scooty its to dangerous..you have to think about for
Customers safty ....
If we using ather grid charging per mint 1 is high because if 80% of charging takes 50 minutes approx so 50 rupees + 18% gst so it's not value for money so change the decision amount charged per kwh is the right decision just consider this poit
Ather discontinued service pack and started looting customer for their low quality costly spares
We value your time and want to ensure that your needs are addressed promptly. Request you to please elaborate more on your concern and help us with your registered contact number via m.me/atherenergy to assist you better.
Happy to know this, Thanks Team Ather.
Nice to know about your batteries. Any chance of them catching fire like some of the EVs?
I'm from middle class and I love ather and happy to see 450s in my budget for daily commute, only one humble request please instead of warp mode kindly provide a charger which can charge this in 5hours instead of 9hours.
If you do this iam sure sales will also increase or else people are moving to chetak in same price with awesome build quality
Your feedback means a lot to us, Arhaan. We've already taken note of it & shared it with our team to take the necessary steps. We're always here to help & make things better for you!
Fist dash board give the trip km
Normal bike Show the trip km
U r back smart but 450x gen4 without pro pack only batter sped km showing only
My ather 450x, after 1.5 yrs, the battery drops 3-4% (overnight). Is it normal?
Hey, Kaushal! A degradation of battery by less than 4% in a 24-hour span is expected as during Key off, our vehicles enter a sleep state (not completely off) to keep communicating key status updates to mobile apps. This uses some power, leading to a slight SoC drop. Do let us know if you need any other help!
How to find witch battry pack r u riding
Be specific don’t just say 6-7-10-12 years😂
increase the charger capacity and provide custom batteries to extend more range or Think various ways to provide charging in public places. Rs.1/minute not a good option. 3 pin charging also removed why?
Appreciate you taking the time to share your feedback with us, Sreekanth! We've noted it down and passed it along to the relevant team to take the necessary steps.
Aither 450s 10 th point is dimmy it will dischare within 1or 2 km what is the use of using 10th points i dont understand
That doesn't sound right, Shravan! We request you to get in touch with our customer support team at www.atherenergy.com/contact/write-to-us for further assistance.
Recently purchased Ather Rizta z
Very disappointing experience...
It gives hardly 75 range in full charge ! While company claimed 101 true range...lack of basic features like range and brightness of dashboard problem in reverse mode.... Nobody entertain you once sold the vehicle in Ather
We understand your experience was compromised and not up to the mark, Avinash. We request you to please contact our customer support at www.atherenergy.com/contact/write-to-us for further assistance.
I have already contacted customer care but they said we are helpless we can help only if you have purchased propack@@AtherEnergyElectric
When come speakers to the ather when update
bluetooth speeker khareed ke dikki me rakh le😅
Yes Bluetooth speaker ₹800 me aata le le nahi ye log lagaye ge to ₹3000 ka bechege
My ather battery drop 38 percent in 1.5 year, dont make fowl peopl, worst batterys dont buy ather guys plzz.......
We understand your experience was compromised and not up to the mark, Wasim. We request you to please contact our customer support at www.atherenergy.com/contact/write-to-us for further assistance.
They gonna do rework on under performing battery, no replacement and so pls dont keep a hope.
If reworked battery also fails to perfrom well, then battery replacement will haappen on a condition that within 3 or 5 year warranty period only.
Rework on battery is done when ur at end of 3 or 5 year warranty period. After warranty period expiry if u face any problem with reworked battery you have bear entire amount for new battery 60k-70k.
Rework is not at all transparent and we dont know rework process that they perform on battery.
Ather to avoid the cost of battery replacement using the term rework and maybe adjusting some cells in the battery to perform well for next 1-2 years so that customers warranty period will get over by the time they notice underperfomance of reworked battry. BEAWARE OF THIS FRADULENT ACTIVITY which I'm facing it roght now.
This isn't the kind of experience we want you to have, Ram. In order for us to properly help you, we kindly ask that you get in touch with our customer service at +91 7676-600-900 or send us an email at info@atherenergy.com.
My dear your new app is not working pls first focus on that
After hearing this I will now buy an EV, as the one of the biggest thing to worry is gone.
Aapke gaadi me raat me 100% kar le to subha Tak 2-3 % waise hi down ho jata hai. Iska kuch solution pls
This is not what we wanted you to experience, Ajith. We request you to get in touch with our customer support at www.atherenergy.com/contact/write-to-us for further assistance.
When u r going to solve the ather grid issues, wherever I go to charge my byke, it is out of order.this situation in Hyderabad
Complaint the same.
That doesn't sound like the experience we want you to have. We request you to contact our customer support at +91 7676-600-900 or write an email to info@atherenergy.com in order for us to assist you aptly.
Why can’t you show us what’s the battery cycle count or battery health like in iPhones?
My ather gives 50km range in eco mode,
I am not satisfied with battery Life or range.
My ather is Only 25k driven 😢
We would like to know more about your experience, Kalpesh. We request you to get in touch with our customer support at www.atherenergy.com/contact/write-to-us for further assistance.
My ather battery Damaged 2 times ather changed twice and completed 3 years now i dont have warrenty😢. He says a decade. What a joke
Your experience is at the heart of our cause and this shouldn't have been the case! If you need any further assistance, we request you to get in touch with the customer support team at www.atherenergy.com/contact/write-to-us for further assistance.
Which frame material used in ather rizta?
Talk slowly without swallowing words... no use speaking if content does not reach audience ...
Inspirational entrepreneur 💪🙏
I bought an year ago and health is 94% 😂😂
My ather scooter 450x 3.7kwh battery is dead after 1 year how can you tell that battery health will last for five years
We would like to know more about your experience. We request you to get in touch with our customer support at www.atherenergy.com/contact/write-to-us for further assistance.
Soler panel kab apply karoge ?
It is a useless product; it ran for 45000 km, and battery power became 30% down within two years, as per the company claim, it will run for 85km in single-chrge eco mode.
But after degradation battery, singal charge running is 60km. 10km less if ride including a pillion, and more less KM during winters. I went to the Ather work shop. I told them about my problem, and They checked battery, which was imbalanced after repair. The same problem arose when I visited again, and they checked the battery, which had degraded by 30%. Ather denied for replacement. The battery's cost is ninety thousand
This is certainly not the experience we wish for you to have with us, Narender! We request you to contact our customer support at www.atherenergy.com/contact/write-to-us in order for us to assist you further.
I received charger refund mail in june 2nd still didnt got the link to update bank details when will i get my refund yaar ola refunded charger amount to all customers even while having more customers than you i dont know why its taking this long for you guys to simply refund the money
We are processing refunds in a phased manner, Pooja. We request you kindly keep your Ather app up-to-date. Thank you for your patience.
That's is actually reality of ather
Ather service is worst, spare parts are too costly and service team is interested in selling the parts, no one is working according to customer satisfaction
We value your time and want to ensure that your needs are addressed promptly. Request you to please elaborate more on your concern and help us with your registered contact number to assist you better.
My 2 year old 450x series 1 is battery dead
My 450x scooter is completely off
Then get it replaced. They will do it for free. Also did you leave the scooter at a low soc for a long time? Because it is extremely unlikely that the battery would completely die in just 2 years.
@@freezinghawk
First 1 months range is down
Like fully charged and range is 50 km after some days 30km after some days 10 to 15 km and finally scooter is completely off
And not changed
@@LALITKUMAR-tb6pwDid you take it to the service center?
@@freezinghawk
Yes try to connect scooter but not responses from scooter
And finally battery send to ather factory
@@LALITKUMAR-tb6pwhow many days since you went to the service center? Do you know how long will true process take?
My battery 🔋 helth is 64 %
In this case battery replacement or battery rework. ???
We'll help you get clarification, Baldev. Please help us with your registered contact details via m.me/atherenergy so we can reach out to you and clear things up.
@atherenegy to catchup market n ur sale competing other beaten below please sale the ather with no cost emi scheme
Your feedback means a lot to us, Rohit. We've already taken note of it & shared it with our team.
I cannot connect in my ather 2024 model
That doesn't sound right! We request you to get in touch with our customer support team at www.atherenergy.com/contact/write-to-us for further assistance.
Now one month they have already registered complaint 😅😅
Kindly provide proper services in TEST RIDE ZONE. If Service technician are not coming once in a month is worst experience with ATHER. PATHETIC SERVICE.
This isn't the kind of experience we want you to have, Anant. In order for us to properly help you, we kindly ask that you get in touch with our customer service at +91 7676-600-900 or send us an email at info@atherenergy.com.
Mr Mehta first of all congratulations
My name is Kiran Kumar Telangana, Warangal today I am visit your showroom there is manager and staff very rude first of all can you please give me proper training how to treat customer
Our team is always at your service, Kiran. Request you to please share your registered contact details and the location of the experience center with us via m.me/atherenergy in order for us to assist you aptly.
Same with staff in B U bhandari service show room and service center in Pune
What is the price of the battery?
We are here for your support. We would recommend you visit your nearest Experience Center by clicking on bit.ly/EC_near_you to locate one near you. Our staff shall be more than happy to assist you with this. Hope this helps :)
@@AtherEnergyElectric out of warranty 93k price of the battery pack !!!!! 70% of the vehicle price !!!!
Charger ka refund kab karoge sir?
We want to help you out with this. Please help us with your registered contact number and vehicle Order ID via Inbox at m.me/atherenergy and we'll look into this at once.
Pradip on wheels replaced ather battery in just 2 years😂. So he's lying
Yaa I just sold my perfectly fine 15 year old Tvs scooty for EV yup
My ather after 25000 battery complint😢
Our team is always at your service, Ashish. Request you to please elaborate on your concern along with the registered contact details via m.me/atherenergy in order for us to assist you aptly.
Ah.. Now I Know..
My ather 104000kms completed
Did u replaced your battery??
Or
Travelled
1lakh kms with the same battery that ather company gave during delivery
@@prudhvib4329 replacement under warranty 67k kms replacement my battery
Hy sar please tell me ab battery life kitne he
West bike Ather
East*
Quality of ather battery is coming down
We would like to know more about your experience, Thippeswamy. We request you to get in touch with our customer support at www.atherenergy.com/contact/write-to-us for further assistance.
😢Ullu banane ka dhandha he😢
Mara 450x scooter
2.5 year me 57000k.m. chala
Jisme 2 bar battery ripair karni padi😮😮😮😮😮
This is not what we wanted you to experience, Mohit. We request you to get in touch with our customer support at bit.ly/434I6kY for further assistance.
@@AtherEnergyElectric thanks dear ATHER
but check my vehicle detail
my 450X
Register not. GJO5HX9930
Please riport me for this matter
We would like to know more about this, Mohit. We request you to get in touch with our customer support at www.atherenergy.com/contact/write-to-us for further assistance.
Whatever interview he is giving , his sales team is totally useless , completely bad experience in ather puducherry centre. Totally bad attitude ignorant employees, no honesty in work at all .
Man if they ask me to give interview, I would totally cuzz this Ceo about his in ability to manage the sales rather he just focuses on r and d and totally don't know bussiness management.
Their scooter is Good, but what customer expects is customer care and proper reception both his showroom doesn't have. Totally crap experience of ather sales. I just bought a 450apex . People please don't fall in this crap experience.
Hey, we would like to know more about your experience. We request you to get in touch with our customer support at www.atherenergy.com/contact/write-to-us for further assistance.
@AtherEnergyElectric I have already mentioned my experiences , there ae several mails from my side to the customer care team during sales and the person who responded from the ather team good and well knows what's happening there. Plus I already mentioned that I have purchased a scooter. Literally if someone needs to write a complain , it should be you to the this incompetent sales team of yours at puducherry. Your Hotel like ambience model inside a scooter showroom is a total fail , you don't even have a front desk. You should hear my recordings from the customercare team , and I have also given my Google reviews. Either your hiding it from your CEO, and don't want him to know about the happening in your showrooms. Literally no hope.
Its a lie. Even not one year has passed since purchasing my ather scooter and i had to replace its battery .
This doesn't sound right, Juhi! At Ather, we always aim to provide our users with a seamless experience. We request you to please share your registered contact number and the order ID via Inbox at m.me/atherenergy for us to assist you with this.
Same thing happened to me
So what was the issue did your issue gmresolved
@@poojadandoti8151 In my case scooter didn't start 3 months back. Service center guys said battery needs to be replaced and costs 76000 + GST since warranty is expired. My scooter ran only for 11000 kms. I asked the reason for battery failed with just 11000kms. I've been asking for answer for last 3months. Issue is not resolved yet. I am still fighting. My scooter is still with service centre for the last 3 months
One of the fake promises again seen by uh Mr. Mehta onecs again you are making only fool to your customers that sit i purchase shit scooter before 11 months ago but there is no any single response by your team so called emails or customer care number my battery health is 90% in 11 months true range was decreased by 20% in full charge dont make peoples fool Mr. Mehta even you also not reply on your mails for any problems but no issues court is there for justice horrible
This is not what we wanted you to experience, Pankaj. We request you to get in touch with our customer support at www.atherenergy.com/contact/write-to-us for further assistance.
😂
Fake
My ather 450x top model buying 3 month but 400meter 1% charge drain 🥹
That doesn't sound right! We request you to get in touch with our customer support team at www.atherenergy.com/contact/write-to-us for further assistance.
Bajaj chatek bast 💪💪💪💪💪💪💪
Ather bad 👎👎👎👎👎👎👎👎
This fellow is a liar cheater
That doesn't sound right, Kumar! We request you to get in touch with our customer support team at www.atherenergy.com/contact/write-to-us for further assistance.