GFCI Breaker Tripping New Wire Up Hot Tub How To Repair The Spa Guy
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- čas přidán 24. 08. 2024
- This video is The Spa Guy teaching you how to Diagnose a New Wire Up Situation where you just wired your hot tub up and it is tripping the breaker and it is either a new tub or it is used and ran fine at the last location...... for hot tub parts click the banner above or go to www.HotTubPartsofAmerica.com
I bought and with GREAT effort moved a swimspa from Va to Md & had electrician wire outside only. Used preexisting gfi but NO GO! Had power to spa and after 3 visits, it was determined something wrong with spa. It sat for 3 long weeks. Conctrete BIG pad poured just for it! Took SO much to move it out of guys garage. Tidalfit ep-14. I was in tears. My husband "wiped his hands" of it. I am not a quitter! I found 2 videos from THE SPA GUY and sent the videos along with pics of our gfi set up. My husband reluctantly switched the white wires you referred to and LOW & BEHOLD A SUPER HERO SPA GUY SAVED ME SO MUCH HEARTACHE and $ I dot have! Took every penny to get to this point. I can't thank you enough! You truly know your shiscabobs! Wish I had more green backs! Thank you for making your troubleshooting videos! If you sell filters and products for my artesian Tidalfit, you'll hear from me again!!!!! GOD BLESS YOU FOR BLESSING US!!!!
Awesome.. I forwarded your email to my guys they don't work weekends but will be seeing it Monday and hopefully we can help you.. I would suspect a blown fuse if pump 2&3 are not running.. The dip switches will not affect them running or not.. We just sold a 2018 Tidalfit ourself so yea we have parts for it..
Spa guy. Been working in electrical for 24 yrs. Don't do much spas. You helped me with gfci tripping. I has neutral on bus bar instead of breaker. Great video. Appreciate your time helping people out.
Thank you Spa Guy! My electrician had done it wrong, just like you said. I spent 90 minutes testing connections and unhooking wires at the tub, only to have this be the ticket. Took longer to watch the video than it did to fix. Can't wait to enjoy my new tub.
I have a Bull Frog tub that just arrived and keeps tripping the GCFI. I checked the wiring after watching your video and it looks right.
The electrician said he tracked the people to the spa pack. All the specs are right going into the office pack.
Now I'm in a 2 week holding pattern until Bull Frog sends a new one.
I thought Bull Frog tests all the tubs before they leave the factory... Or is that just for leaks?
I'd love to know your thoughts if you have a free minute.
got it moved at 10pm, wired by 10:20, didn't work. I was pissed. Watched the first half of the vid, changed the faulty white wire wiring from the last electrician into the GFCI and it popped right on! Told my wife I'd get it going for the morning. This vid saved me. Thanks!!!!!!
I had an electrician miss this, a profesional spa repairman who returned my $90.00 service charge because he failed to get my "tub" up and running. Thank you Spa Guy for telling like it is ... I to will be ordering part from you.
Thanks a million! Just purchased a used hot tub, and we saw it running, moved it to my house and the breaker wouldn’t set, my dad is an electrician, and he was at a loss. He’s never hooked up a hot tub before. Usually only works on major jobs. But thanks to this video, all we had to do was flip a wire and now our new addition is working like a champ!
Thank you Spa guy I just googled how to hook up a GFCI breaker in a spa sub panel and found your video... Very helpful I new there was something I needed to understand when I saw two zinc screws and one silver along with the pig tail neutral wire attached to breaker now it makes since the breaker is already connected to the neutral with that pig tail so my neutral going to spa connects to breaker. I'm not a fortified electrician but thanks to Google I can play one on TV, lol I'm kidding I fully respect electricity and have spent numerous hours in the field with skilled electricians who have taught me through the years I know my humor scares people and rightly so but I'm 63 years of age and have worked on many different things so I'm well rounded as long as I ask questions I'm able to keep learning. When you let pride stop you from learning from people your missing out
Thank you so much for the information, much appreciated. Wired just as you said most people mistake and it kept tripping instantly. Moved the neutral to the breaker and voila, worked like a charm and saved me a costly electrician visit. Thank you again for taking the time to help others.
Thank You!!! The neutral was still attached to the bus bar, causing the new GFCI breaker to trip immediately on the new spa. Like it had a direct short, but it was a 45 ohm load... Moved the neutral wire to the terminal on the new breaker, which was just waiting for it, and all is well. We will buy everything from you. Thank you again and we say mahalo nui loa to you.
Thank you for posting this video. My electrician did the exact wrong thing listed in the video by not having the white neutral wire plugged in directly to the GFCI breaker. Hot tub was tripping the breaker immediately after being turned on. I move the white wire to the breaker and everything now works!
Wow. Way to go. Mine had been wired the incorrect way for an entire year, and once it started tripping, I couldn’t figure out why - until I found this video. And it was installed by a professional electrician no less…
Thanks for the video!
Mine doing something similar. What did you do to fix it?
This video saved me. I was about to sell my tub for cheap. $100 breaker and I am in business
This was a tremendous help bought a new hot tub couldn't get it to come on finally found this video and it's up and running thank you so much
I never saw the neutral wire spot on the GFCI ! Thanks a million. I Wired it wrong and it's easy to do. Thanks to your video I was able to correct the problem. Thanks a million!
Thanks, Spa Guy! My GFCI kept tripping and I could NOT figure it out. I was about to pull 85 feet of #8 out of conduit to find where it was grounding. Thank you so much!
Glad you figured it out..
Great video, thanks. I was having this exact problem. We just bought a new spa-tub and I ran the service myself (#6 THHN in conduit). After hooking up, the breaker repeatedly tripped as soon as it was reset. I did some investigation, and the problem turned out to be a faulty (brand new) GFCI breaker. I replaced breaker and all is well!
OMG !! too funny , this was my issue. It's up and running now !! Thanks.
Thank you so much!! Very helpful I've never seen a neutral set up like that before and we were stumped.
Just tracked down an issue with my hottub. The original installer used a 60A breaker instead of a 50A breaker and I believe installed the incoming 3-wire connection wrong, based on your comments. I'll do some more research, but his mistakes has fried 2 control boards. The breaker should have been sized to 50A for a 48A max balboa board.
The breaker size makes no difference..
I did not expect to fix my problem from your video. Turns out the first 2 minutes was all I needed. Thanks!
Well I wish I found you about 2 days ago! the GFCI was wired incorrectly and has been driving me mad! good help is hard to find sometimes I guess! Thank you!!
#1 The wiring SHOWN in the video is correct, tie in your load side cable in that manner
#2 If your tub requires a neutral, you must run a neutral in the feeder cable as well as as from the loadside of the GFI, not rebond the neutral and carry it's current on the ground as described in the video. (installing that little bar)
#3 If your tub does not require a neutral, you simply tie the while pigtail wire from the breaker to the neutral bus. Do not install the neutral bonding bar. The GFI breaker will function without a neutral in either the feed or load side cable. (As long as the load does not require a neutral.)
#4 If disconnecting your ground causes your GFI to trip, you have other wiring issues. Most likely an issue with the neutral not being properly connected. It could cause it not to trip however; due to improper bonding of non current carrying tub components.
#5 GFI devices do not rely on a ground reference to function. This is why we retrofit homes without a ground wire in the cabling using them. They simply measure the current leaving and returning to the device, and ensure they do not differ from one another by more than a small amount (usually 5mA), which would indicate a leak to ground. Similar to placing a clamp-on ammeter around a non-metallic sheathed cable, clamped around all wires at the same time. The ammeter should read zero, no matter how much current is being drawn through the cable, unless some current is leaking to ground somewhere. No more complicated than that.
#6 I am in Canada and our codes may differ a little; but I highly doubt you re-bond your neutral in a hot tub kit.
#7 I happen to be an electrician, as well as an electrical engineer but this doesn't mean I'm right, please correct me if I am not, I'm always looking to learn something new
#8 Great vid, thanks!
Thank you so much this was my exact problem after moving my jacuzzi i wired it back wrong.
Thank you so much. Way overlooked the neutral wire on the gfci breaker.
Good info for those that don't know but the way you have the box wired would not pass code in my area because the ground is not insulated which it should be in and around wet conditions. Wire should be THWN OR THWN-2
Great tutorial!!!! I am an electrician and have seen this more than once. Some people just need to read the directions. Keep it up Spa Guy!!
People.make mistakesn
@@johnadams9203 mistakes on electrical around water could cost you or a person their life. Hence reading the directions.
THANK YOU SO MUCH, we had fresh install and a completely a disappointed family. Managed to cancel my spa service call after this one (and fix the wiring issue), thank you!
You Are Very Welcome Hope Your Family Enjoys the Tub!! Nothing worse than something new that everyone is excited about that will not work.. Remember when you need parts in the future www.hottubpartsofamerica.com Thanks, Spa Guy
I had this problem when installing shore power for my RV. This was great help!!
Thanks for sharing! This Helped me troubleshoot a hot tub for a friend.
The hot tub I am wiring has a red, blue and green #10's going to the 230v 30amp GFCI (no neutral) I have installed the GFCI breaker with it's curly white to the neutral bar. Another single pole 120v 20 amp GFCI breaker is also needed #12 blue and white from hot tub are going to this. (load neutral is possible in this case) Haven't electrified yet, not sure if the 30 amp is going to trip without load neutral.
NOTE- after NEC 2008 the neutral must NEVER be bonded to gnd or the box in a sub panel, the old installs were grandfathered but anything AFTER 2008 you MUST have 4 wire pwr to a sub panel, and no bonding there, only in main panel. sadly its true that elects do mess this up alot- But- if you follow current code, the tub mfgr instructions, this wont happen, its not some hot tub special secret garbage, its just proper installation. isolated grounding for this equipment is fully covered in code whether its tubs, pools or saunas and has been around since gfci breaker was put in use. A common problem I find in sub panels is the mixing of gnds and neutrals or a bonding jumper from the neutral bus to ground in the sub panel. super cheap electricians usually are for a reason, keeping up with training as well as the nec is a must, its really sad that Spa guy has to present this info because of crappy electricians and somebody's brother in laws friends cousin whos an ' electrician" when hes not selling fertilizer at the coop.--
Thank you very much for this video. It helped me a lot. I did the same common mistake, meaning that the Neutral from the tech cable was connected to the panel Neutral. As soon as I corrected wiring, it started working.
Thank you again for the helpful clip.
If the gfci cannot be more than 15 feet from the tub, then would the cable to the gfci be protected by another breaker in the main panel? I have a new tub coming in a month and want to be on top of the situation. You have a very informative video saving many from headaches and other pains.
Thank you, thank you, thank you! Saved me a ton of frustrations and curse words!
This is 100% what I just did!!! ThNk you x100000 for your help
Does a bonded neutral and ground bar make any difference to the GFCI breaker operation?
Putting the neutral to the bus bar rather than the GFCI was exactly what I did! It was on the very bottom of the GFCI and I had to pull it out to see it.
Is good if you read my comment.
Thank you so much this was my exact problem after moving my hot tub
This video worked like a charm, thanks so much!
Thanks so much Spa Guy! Both enjoyed your video on Hot Tub Tripping GFI and was successful hooking up my new spa last year. The spa worked perfectly until a new mysterious development. My spa GFI feeds from a 100 amp circuit box in my garage. Recently I put an old refrigerator in my garage on a separate circuit breaker in that same 100 amp box. It seems when the refrigerator powers on, it trips the breaker in the spa’s GFI box (but doesn’t trip the circuit breaker for the refrigerator itself in the 100 amp box). Is that explainable???
Great video. I have a 60 amp GF breaker with the white pigtail coming off of it but there are only 2 inputs on it to accept wiring. It does not have a third and it does not have one marked for a neutral wire in. Is there a way to use that breaker? It is a cutler hammer CH style 2 pole gf 60 amp breaker. Thank you.
Well the spa guy strikes again! my electrician installed a new service to a used hot tub i purchased an it kept tripping the gfi breaker. i was flustrated because i had it checked before i bought it.long story short gfi pigtail was wired to the neutral not to a ground like the spa guy video instructs! all good now ant the electrician knows how to do the next one! win! win!
Thanks why I made that video my friend.. That happen all the time.. Thanks for watching, Spa Guy
Good stuff. Stupid me put the neutral to the bar not to the breaker. Now its up an running, thank you.
I had exactly this problem. Thank you !
Very much appreciated.
Glad to help if you need parts this is my site.. www.hottubpartsofamerica.com
The 30 amp 230v side of my hot tub does not have a neutral, the 20 amp circuit 120v does. Both breakers in the sub panel are GFCI. Question; will the GFCI breaker work without load neutral ?
hey Spa guy your videos are very helpful i have a question and how to hook up a 60amp non fuse quick connect ? thanks
Pay attention to the line and load side on the terminals in your disconnect....power from the panel would go under the line terminals and whatever you are feeding will go under the load terminals...and position the pull put in the on or off position...and be careful..you should read 240v across both line legs ...💥🤥
Maybe my dilemma can be figure it out. We installed a hot tub but oddly enough when our air conditioner to the house kicks on it trips the hot tub breaker.
thanks for the info had a new spa and was tripping beaker when you show that the neutral wire that goes to the tub needs to be on the breaker my breaker didnt look like there was a sopt for the nutral once i took the breaker off i saw where it went but hard to see . THANKS !!! that was great help
S
I recently purchased a new spa pack for my hot tub; but when I installed it the GFI trips. When testing the continuity between the hot and neutral I discovered the new spa pack has a dead short between the Red Hot and Neutral. This does not seam correct. Thanks in advance for any assistance.
Thank you. What a huge save this video was for me.
Used you tip and we are hot tub in, thank you from Winnipeg Canada, I’ll be buying some product from you in the future
Spa Guy, I installed a walk in tub for my Mother about a year ago. As recommended its on a single pole 30 amp GFCI breaker. Recently this GFCI breaker started tripping for no reason. I can get it to trip after about 10 minutes of the tub PUMP motor running. But sometimes it will also trip when the tub is not even in use. It's baffling me. Ive triple checked my wiring and alls good. I suppose I may just have a defective GFCI breaker but I would like to be sure before installing another one.
the neutral wire GOING to the hot-tub, get that attached to the middle terminal on the GFCI - boom - Jacuzzi time folks!
Yes! Thank you! I am not an electrician and have never seen this. I just wired it up like Everything else. I should have read the directions better!
My neutral was not on the correct spot. Thanks for helping me realize to connect it to breaker. Fixed my problem. It's funny though because how did the last hot tub run that was removed 1 day prior? Lol
Odd the other one ran unless it was a 3 wire tub and didn't use Neutral..
@@SpaGuy It did use a neutral for sure. Strange eh? I can't understand either. Thanks for the reply. I really enjoy your channel. Your content has been very helpful to me.
I also have the Jacuzzi brand, will the GFI still work without the white wire hooked up? If not how would it be wired to work
I want to replace a double pole breaker for my pool equipment, the pumps run on the split phase 2x120vac, there is no neutral wire going to the existing breaker although timers and so on must run on 1x120 cycling back to neutral. So I am not sure yet how to hook up the gfci...
Informative information.
However with all electrical presentations please use a pointer! Keep hands out of the box and this also will allow better viewing of the components!
um, didnt you notice that his box was just sitting on a table and wasnt really hooked to any power source? I doubt he will be shocked by this.
@@warrenmichael918 That wasn't his point. He meant use a pointer for better visuals so we can see better without his hands in the way.
Thank you for your video, the box I bough came with a 60Amsps breaker; can I use that one?
The info I have is that the ground and neutral should not be connected together in a sub panel. Is this correct?
Saved my life! Thanks buddy.
I tried to branch off a 120V plug from a 240V receptacle that is protected by a 240V GFCI (by just sing one side of the 240V line) and discovered that you cannot do it. When you use the 120V outlet for something, it trips the 240V GFCI breaker.
That is correct..
The electrician has installed the GFI breaker incorrectly. Problem now solved! Thank-you!
its crazy how many electricians we techs follow on this one thing...
How do you wire a hot tub that only has 3 wires, L1 & L2 and a ground wire and no neutral. No neutral wire that you can wire to the neutral lug on the Eaton 60 amp GFI breaker?
You leave the neutral spot empty from the breaker to the tub but you do tie the white curley wire to neutral of ground..
Help! Bought a Sundance Altimar one month ago. This is a 3 wire tub. No neutral run to the hot tub but neutral from main panel and neutral from 50 amp breaker are hooked up like you describe to the neutral bar in the gfi box.
My problem...tub works great but 3-4 times a week it trips the gfi. It always happens at night apparently during an auto cycle. Breaker never fails to reset and it runs again for another 1-3 days without problems. I manually load up the tub by turning everything on, pumps, bubbler, heater, lights, everything and can’t get breaker to trip! Then at night the spa gremlin appears and trips my breaker!
Breaker is brand new 50 amp square-D gfi labeled for hot tubs.
The dealer that sold it said it’s not throwing any codes, they can’t duplicate, and they insist it’s not the hot tub.
Help please. I need a Superhero to get my Gremlin!
Thanks
Your hand was in the way.Can you show on a 3 wire hook-up?
Corrected the breaker neutral to spa neutral, and its functional. THANK YOU! Also, Midwest provides instructions but are inclusive in their diagrams. Perhaps you should take over that department :-) Eric.
Can somebody plz answer this:
My hottub gfi breaker keeps tripping. I completely unplug red and black (hot) wire IN the hot tub, so i check gfi circuit breaker, it still trips. So is it the gfi circuit breaker broken or bad wire to the hot tub?
Great video but I have a question. I have a brand new Viking spa it is a double pump with ozonator. I am having a problem with the spa randomly flipping my gfci breaker. It will run for a while then just shut off. The thing is that it only does this in warm weather. In cold weather it will not act up. I checked my wiring and all is as you show. So what do you think is happening. It's hooked up to a 50amp gfci. Also it will trip during these conditions with or with out the jets on full. So even when it's just circulating it will do this when it's warm outside.
I’m having this issue as well. 50A 4-wire into subpanel looks correct. How did you fix it? Had my tub 4 years and it’s just starting to randomly trip, especially in hot central WA heat.
If the breaker sets but doesn't trip when the test button is pressed does that indicate it needs replacing? I have no power to my spa that has ran for years with no issue.
My Jacuzzi 470 (240V) doesn't have a connection for White/common wire. It only has Red, Black and Ground. So, it could be a bit alarming if you opened up the panel and didn't see the White wire connected to anything on the hot tub side. But if you look in the installation instructions its actually correct.
Yes some Jacuzzi and Sundance hot tubs and a few other brands don't use the neutral wire.. The reason is they are considered dedicated 230v machines.. what that means is everything from the board transformer to the pumps and blower are all 230v.. Most tubs have 115v transformers and can use 115v or 230v pumps and blowers but dedicated 230v tubs use all 230v items.. I don't think this is a safe system as I have seen the plastic heaters on a Sundance tub have a hole in the heater element and short to the water and continue heating even after the heater circuit opened and blow a hole in the heater body and let steam out... The other thing I think is odd is there is no reason for a GFCI breaker on this tub since the white wire is not used it is the same as a regular breaker though I see inspectors requiring one.. 90%+ of all hot tubs use the white wire your system is the odd one.. Thanks for watching, Spa Guy
@@SpaGuy actually not having a ground connected to GFCI won't render it useless, it still measures the difference between the two hots and if that difference goes over a threnshold (due to a fault) it will trip. So it's totally wrong the idea GFCI only works with neutral. It's also dangerous to connegt PE to ground side of GFCI because in that case, any current that goes trough the ground is considered a 'lecit' current so won't make any difference between the two hots making that leakage current a danger for people using the tub.
Can I just use the GFCI breaker in my main box and run it to the hot tub? No sub box. I just had an electrician over and he said that would be preferred. I'm skeptical. I've wired breakers before but not GFCI with that little pig tail.
The code is a Breaker or Shut off not further than 15 feet or closer than 5.. So no a breaker in the house box is not going to work..
Do you think it is the heater that is causing the issue for a breaker tripping even if the red and black 240V cables are not connected? I am not able to get the breaker to stay shut even when the neutrals are both connected as you showed and with the input powers disconnected on the load side of the breaker. There is 9VAC on the load side of the breaker to ground/neutral when the breaker is open. The hot tub has been working for awhile so it is not a wiring issue. I'm leaning towards replacing the breaker. I'll let you know what the problem was whenever I figure it out.
It was the breaker. Quick way to check is if there's an open across the pole. The neutral acts just like a pole but just goes to the wire and that white dot connection. So it's basically acts like a 3pole breaker with only 2 of them utilizing the line bus. Makes a lot of sense once you have a good breaker.
Good stuff. Thanks spa guy
Just on the stupid people comment, i would come work for you FREE...Great videos
I'm wiring a 240V/50A Jucuzzi hot tub which requires 3 conductors; one of these conductors is ground. No neutral is run to the tub. That said, I'll have a red, black, and green running to the hot tub from the spa GFCI disconnect panel. How would the GFCI panel be wired.
The same just cap off the white wire at the tub..
@@SpaGuy do i have to get a piece of wire and bond the ground and neutral in my 50 amp GFCI box to make it work since my hot tub does not use the neutral
I change my capasitor still lowbspeed dont work
Thank you!
Hi Spa Guy
I need two breaker for my hot tube which is for seven person, and it has jet, one for the heat, and one for the jet?
The statement about using the grounding lug bar into the neutral buss bar (6:20) to ground the box is wrong. Bonding the neutral to the ground bus bar directly together is prohibited by code for remote sub panels from the main panel. The enclosure is grounded through the dedicated ground wire that comes from the main panel. By connecting the neutral and ground bus bars together at the sub panel, there is no way to isolate how the neutral current is carried back to the main panel. When separated, neutral currents will ONLY flow through the neutral wire. Any stray currents on the ground wire greater than 6mA (i think) should trip the GFCI. Also a short circuit to ground would be the other reason ground flows through the ground conductor that would cause the breaker to trip.
I am not disputing what you are saying but I will say the way you propose I can make one change and put electricity not the water the way I propose you cannot so my way is safer..
@@SpaGuy I tried moving the neutral and it is still tripping. Any other suggestions?
What do you do if the GFCI breaker does not have a spot for the white neutral wire? It has the pigtail but no second spot to put the neutral.
All Gfci Double Pole breakers have a place for the white wire..
Never use an Eaton BR GFCI breaker for motor loads. Use Siemens QF when possible.
Hello there Mr. Spa Guy. We just bought a swim spa and I really appreciate your videos. I would like to do this disconnect myself but on my packet from the dealer it says that I need a licensed electrician to do it. Is this true? I live in Nevada
That is a state by state question that I can't answer.. In most states you can do it yourself..
Just giver a go yourself, im an electrical contractor, we are overrated... lol
Thanks!
Thanks 🙏 I appreciate it 👍
Spa Guy DO YOU HAVE TUTORIAL VIDEO ON HOW TO WIRED THE SWIMMING POOL WITH GFCI???
A gfci measures the difference in current between the hot and neutral or between the two hots. When it detects a difference over a specified amount it trips. It doesn't "put 75 volts on the neutral" lol.
Sorry Nathan you are wrong it does.. Like it or not.. Different brands put out a different voltage from 10-75v.. I have worked on 1000's of hot tubs and 1000's of these systems I bet you haven't.. Be sure you know what you are talking about before you speak and you might just learn something.. My company only has 9000 service customers how many do you have?
@@SpaGuy I went to school for electrical. I work on multi million dollar medical equipment. Idk where you're getting this idea but you're full of it. You can open a neutral on anything and get some funky voltage reading.
@@nathanbingham3204 I own a multimillion dollar company I don't just work somewhere and you are wrong.. I got an idea for you.. Prove me wrong in a video and I will post it.. If you can't I post a video showing you are a Dufus.. Son I worked on 1000's of these things it is how it works like it or not..
@@nathanbingham3204 By the way I love you Turds that have no information to share who claim to be experts.. I saw not one video on your channel not even one.. A grandma who repaired a light switch can have one video.. Get off your lazy A and create something or leave it to the pros..
I have it wired the way you said ground wires together on the ground bus and neutral into the breaker. It is on a used hot tub we got for free. Any other ideas?
What if the spa pack uses 3 wires only ( 2 hot , 1 ground , no neutral wire)???
You would not a white wire from the breaker to the tub..
Would the GFCI in the subpanel still work? It would only have the pigtail neutral to the bus and no neutral load to the tub. This doesn’t make sense to me
Thank you for this video and info! Will definitly be buying any parts for my tub I can from you!
My new Caldera will have 6 wires, instead of 4 wires.
Did you make a video for an 6-wire configuration?
🙏
I didn't because I am not a fan of Watkins tubs..
Okay...Thank you.
Thanks for the info
If your "electrician" doesn't know how to install a gfi breaker then he's not an electrician
There must not be many electricians because it happens all of the time..
@@SpaGuy I don't doubt that they get hooked up wrong I'm just saying they couldn't get hooked up wrong by someone who could be considered anything resembling an electrician.
@@SpaGuy I HAVE ONE MORE QUESTION PLEASE,,,, IS IT SAFE TO USE ELCB WITH 3O MILLIAMPS SENSITIVITY IN SWIMMING POOL FILTRATION MOTOR. BECAUSE I CANNOT FIND A SUPPLIER OF GFCI HERE IN THE PHILIPPINES.AND FOR WHAT I KNOW GFCI HAS ONLY 5MILLIAMPS SENSITIVITY. THANK YOU SO MUCH IN ADVANCE FOR YOUR REPLY.
Hello, I have been tried moving the neutral like you said because it was wired wrong but it still trips. Is it an issue that it is too far away from the jacuzzi? Could a long run be the cause of it tripping?
If it is a used spa start diagnosing the breaker tripping on the tub..
I just hooked my cal spa up just like you say and it wont come on.
I just wired up a second hand tub that worked at last location but won’t work at my house. The breaker does not trip BUT once I connect to the tub my red- neutral(white) reads 257. Black to neutral also reads 257. OUTSIDE the tub red to neutral reads 120 (correct obviously) and black to neutral also reads 120. What is going on here? Spa guy and electrician scratching their heads…
What does Neutral to ground read?
@@SpaGuy 120
Before hooking to tub it reads zero
It makes it to my tub correctly but once connected goes bad. I have disconnected all the pumps to ensure that part of the spa pack not impacting anything…
After connecting to tub neutral is 120. Every other connection is correct.
Great video by the way. So, I've had my tub for about a year & one night my whole house lost power. Turns out my tub breaker kept tripping the main. I noticed a connection on on of the relays was burnt looking so I stripped it back & put a new connection on it. No Joy. I reset the GFI & could see the arc come off that relay from my basement window. Doh! Do you think my board is bad or should I still assess the heater like you suggested in this video?
Steven, What kind of tub and controls are they? Spa Guy
It's a 2001 Sundance Tango spa wired for 220V.
So some Sundance tubs that old have Balboa controls 4 wires and some
have the Sentry 800-850 with only 3 wires meaning they don't use the
white wire.. Which system do you have? You can send pictures if you like
to parts@htpofa.com Also has this tub run correctly and suddenly
started this breaker trip?
Yes, this tub has been running issue free for almost a year. All of a sudden my whole house went dark & every time I reset the GFI the whole house breaker tripped. I sent an email w/ a pic of that board to the email you provided. I'd very much like to be able to fix this myself so any direction you can point me will be greatly appreciated!
What if my electrician installed a gfci without a screw for the neutral? He says it's not needed and the manufacturer don't make these anymore(with 3 load screws). Obviously my spa doesn't work out otherwise i wouldn't be here.
Certified electrician btw.. i have been hiring him for 10 years, never had problem before
What brand of electronics?
@@SpaGuy square d breaker
When he put the neutral load side to the neutral bar, it trips. If he doesn't connect it to anything, nothing turns on the spa, no console, no pumps.
Spa's manual says to connect load neutral to the GFCI but like I said, no where to connect it AFAIK, and electrician is starting to ghost me, and proposing no solutions. Had another guy make a quick test with a non gfci, same brand, spa works fine! But I need GFCI protection i guess
Could you tell me why only when I plug my jacuzzi into a GFI plug it trips the GFI? So the jacuzzi cord has a GFI breaker built in. If I plug it into another regular outlet it runs fine. Only when I plug it into another GFI outlet it trips the GFI I plug it into. Should you not plug two GFI outlets together?
Hello John, In some cases the two GFCI's together will not work.. a Simple solution is the take the one on the end of the cord and change it to a standard plug and plug it into the wall GFCI.. Thanks, Spa Guy
Thanks, I thought as much. I will replace one of the GFCI's.