AWFUL things beauty providers actually SAID to their clients
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- čas přidán 10. 02. 2024
- AWFUL things beauty providers actually SAID to their clients
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Man, what happened to the old saying, "If you can't say anything nice, don't say anything at all"? I feel like it's almost become the cool thing these days to be rude. Qualities like empathy and compassion are seen as being weak. It's such a shame. 😕
It really bothers me how people still think it's okay to make comments about others' bodies. I thought we were past that. ☹
@@felinemoonchild you and me both. Smh.
Oh of course I've had this kind of experience. I'm also in the middle of the application process for nail tech school, and learning skills from youtube and my own nail tech. This kind of carelessness pisses me off so much! Do people not take any pride in their work anymore, not to mention taking the health and safety of the client seriously??? Why do so many nail techs just not care at all??? It baffles me.
Where I used to live, I was a longtime client at a certain nail salon owned by a husband and wife team. For some reason they got divorced and the salon went so downhill. He told me that round nails are the reason my nails kept breaking. For any who do not know, the shape of your free edge has nothing to do with your nail strength--it's just that rounded nails are more difficult to shape than square. I hate square nails. I also heard him tell another woman that ALL enhancements are bad for your nails. Why would you say that to a client??? Finally, I went in with some Colorstreet wraps on my nails once. I had been using Colorstreet for a year and a half and I always put them on myself. They're nail polish wraps that you simply take off with acetone like regular nail polish. The woman used a cotton pad and acetone to take off the color but then she stopped when the base coat was sticky and gooey and still left on my nails. I thought it was weird, but idk. Then she took a metal scraper and SCRAPED THE BASE COAT OFF MY NAIL. I tried to stop her SEVERAL TIMES and tell her she could just take it off with acetone but she INSISTED to me that it was GLUE and had to be scraped! She even showed me on the metal scraper the stuff that was coming off. I also have extreme anxiety and I'm terrified of confrontation, so I just sat there and let her but I was so pissed. I had been using that product on myself for a year and a half, so I KNEW it came off with just acetone. Of course, she scraped up layers of my nails and they were messed up for MONTHS. Never went back. I still beat myself up as to why I let her continue and didn't just jerk my hands back.
When I moved to the place where I live now, my mom and I went on a hunt for a good nail salon. The first we went to was so awful. They were fine with me, I just got a pedicure. But my mom had dip powder, and the OWNER OF THE SALON ripped her nails off too, instead of just soaking them off. My mom's beautiful, long nails that she had grown out were so broken and damaged.
Went to another nail salon where we actually stayed for a long time because the techs were so great even though I didn't like the owner. First time I got a pedicure, a woman who wasn't a nail tech did it. I'm very pale living in a beach town and when she saw my legs, she said, "You know we have beaches here, right?" I was just shocked. I thought we were all past commenting on people's bodies as a society. Thankfully, her daughter stood up for me and said she thought my skin was beautiful and I wouldn't have to worry about skin cancer when I got older. Her daughter was my nail tech for a while until my mom stole her from me. 🤣 But I met my current nail tech after that and we've become very good friends.
I'm 44 in January my niece 19 had an event at the academy she attended celebrating their graduation. I volunteered to be her model for her esthetician program. She was doing a skincare demonstration. At the end of the demonstration the instructor told me that I should start getting fillers now as a preventative method of aging before I turn 30. I politely informed her I was 44 and the skincare regimen that was demonstrated was something practiced in our family for generations. FYI the image in my profile is of me in July 2023 with no filters or editing. Pro tip don't forget sunscreen.
I agree with you 100% I tell my daughter if you don't like something tell them. And if they give you what they want you tell them you don't like it. And don't pay for something you did not ask for.
I'm very lucky. I've always had good experiences at nail salons. I've been doing my own nail extensions for 4 years now. I do miss having my nails done by my nail technician, but thanks to you, I have the knowledge to do my own nails. Love you Anastasia! I hope we see Ana's nails soon! Tell her we love her! ❤
Thank you ! 😘 yes , new video with Anna’s. Nails is coming soon 😉
I don't do many 'girlie' things and went to the nail salon mostly because I have a split thumbnail from an injury years ago. So I had a natural looking gel overlay and loved it so much I went back - except after the first time I obviously wasn't at all important because the tech(actually the manager) was on her 'phone every time, carrying on conversations with the other techs about what they were planning for their weekend and so on. It was really awkward with someone so colse and yet ignoring me, I lost my nerve. so I watched tutorials and got my own gel, e-file and light etc and I do my nails watching your videos now!
This happened to me twice: 1st time: I asked for extensions with acrylic they had on display that had sparkles and was a beautiful color. After the service, a week later, they started popping off one at a time. They wouldn't redo them or refund me and I didn't want to come back every day for them to fix them one at a time. So I went to a different salon and they removed them and redid them with the basic powder acrylic and they lasted 3 to 4 weeks. 2nd time: the new salon had the same type of sparkley acrylic powder and I asked for it. They did it and this time 1 or 2 did pop off but not nearly as bad as the 1st time. I believe the rest of them stayed on. Well the crazy part is when I had them fix them, my regular tech wasn't there and the guy tech tells me in a hushed voice, " I don't know why she used that, you can't use that powder. Make sure you only come to fix 1 at a time and don't say anything else about it. Just ask to fix."
I still don't understand why that happened. Why do they have such a strange policy, and why do they offer products you can't use when it comes to acrylic?
Last time I went to the salon I was feeling insecure about my hair but then the stylist said “wow, you have beautiful hair I can’t wait to style it!” It made me feel so much better.
As a previous Manicurist (years ago)
I can attest that cosmetology schools DO NOT train in proper customer etiquette...
Customer Service.
This is great awareness that THIS IS SOMETHING THAT SHOULD BE INCLUDED.
My beautiful sister is a wonderful Hair Dresser. But she can be much too careless with her words... like, "Dang, what the hek did you do to your hair?"
It's language too often used in salons.
Thank you for this video!❤
I quit going to nail salons years ago. A "tech" using an e-file ground my thumb nail down so far it was bleeding and hurt. I still have problems with the nail. She never apologized and they never offered my money back, even though I left as soon as she did that. Smh
Ouch , sounds painful 😖
@@Nailcou it sure was!
You seem like such a sweet, competent and professional nail tech. I wish I could have my nails done with you 😭
I went for a pedicure at my local nail salon and during the service the young man cut my cuticle and made it bleed. He stopped the bleeding and finished the pedicure. The following week, I happened to notice that where the nail had started to grow out by the cuticle was discolored. So, I removed the polish from the nail. I was shocked to see the whole nail had blood underneath it. Eventually the whole nail fell off and it was over a year before it grew back. I didn't go for a pedicure during that time because I was afraid to get a secondary infection. 😢
WOW, that is awful! I don't blame you for not going back!
Oh no ! Sorry it happened to you . Did it grow back to normal?
I stopped going to salons ages ago. I have nerve damage in my hands so they don’t “relax” they’ll twitch jump and you have to be a bit more careful. I warn the techs well in advance of my appointments and expect to pay way more for just a regular gel polish service. It’s like they think I do it on purpose- anyhow I did actually hold a license many many many….🦕years ago and know how to do my own nails so I just do it now.
Omg why do they always ask to wax the upper lip!? Even when all you have is peach fuzz! I feel like they do that to make you insecure so you keep waxing it needlessly. Another thing is nail techs always complained about how small my nails beds are and how hard it is to do my nails. They always refuse to do gel nails saying they won’t stay on but then acrylics won’t either. Now I do my own gel nails and I know if you do it properly they won’t fall off. It just takes more time.
I asked a dermatologist how much one of his acne treatments would cost me if I didn't have insurance and after looking me up and down he said "I don't prescribe anything you could ever afford just buy some peroxide" I was actually asking for my teenagers who were with me at the visit and they were so embarrassed for me they had tears in their eyes. I was so angry seeing my babies upset I wanted to scream but I held my composure and left
I love your videos! You have restored my faith in getting mani/pedis. By the way, my worst experience was a crummy nail salon where the techs let their kids run wild, yell, splash me with my own pedicure water, and even get into my pedicure bath with me. Did not know this kid or the techs since it was my first visit. It was also my last. Then when I went to pay, the kid filled up a bubble gun with milk and sprayed milk all over me. It was truly appalling, unsanitary, and unprofessional. And you better believe I left a Google review about the business, so no one else had to suffer through the same disgusting experience and pay for it :(
Omg ! Yes, it’s totally unacceptable
Thanks for this! If it's interesting to you, I'd also love to see a video on client etiquette tips. Like if I made an appointment for a regular manicure, then broke a nail, is it rude to ask to build that one nail without telling them in advance we'll need extra time?
This a whole bunch of nope! I would freak out on a tech as a client, and I would freak out on a colleague trying to act out like this.
I will restore faith in nail techs! Also, I'm goth, so black is in my repertoire. I will still paint pink for you. I will never comment on anything you or I can't change in the time of a service. I will also understand bitten nails. I used to myself. Ask for any art you like, I will be very honest if it is out of my skills. I will show what I can do, and order something in. You are my job, my wonderful creative job. I need you.
Sincerely,
A licensed nail tech 🖤
This 100% That's exactly how I am.... Plus, I want it to look good so when people ask them where or who did their nails, I could possibly get more clients.... And I will not work extremely fast and just half a$$ some stuff on there just to get someone in and out and someone else in.....
I love your videos !! Thank you for all your tips and knowledge share. I have been doing my own gel nails for 18 years, but I do love to have a professional nail tech do them now and then. I have had a few bad experiences with nail techs over-filing my nails too thin, and when I first started learning to use my e-file I did as well. I just learned to be better at it, and I do not go to nail techs a second time if they over-filed my nails. I also let the techs know if there was a problem such as over-filing. Maybe they were new and learning too 💅
I find it weird that for years now we've created a hyper-sensitive culture that EVERYTHING is offending people, but yet, probably these same people, are the ones being so rude. Just crazy. I have never been treated like the samples you gave and can't believe people honestly say these things to clients. Maybe it's because I live in a fairly small town (60K people) and not a big city. Anyway, I appreciate your videos. Blessings 💕💕
Wow, people have no common sense anymore! I've only had minor frustrations from nail techs, like pulling my side walls back too hard (I am sensitive to pressure) and there was one woman who said I have fat fingers. What I've come to realise is that she meant I have puffy side walls on some of my fingers while the nail is set deeper into the skin. I do my own nails now because I enjoy it more than getting them done. But the worst thing I experienced from someone in beauty industry was actually a hairdresser. This guy snagged one of my piercings and made it bleed then he procceded to go on and on about how annoying it is when women come in with earrings in and how they should take them out etc. He then sprayed far too much hair spray onto my hair because he clearly wasn't used to working with wavy frizz prone hair. I have anxiety so I didn't say anything but I was so frustrated and covered in so much spray I went home and showered.
You have such beautiful hair by the way!
Still binge watching your videos. Love your content so beautiful and helpful ❤. Keep up the good work ❤.
Thank you so much!!
@@Nailcou Thank you for your honesty and helpful information. Your really helping a lot. Love all your videos.
I remember getting my nails done and the lady kept pushing me to do something that I really didn’t want to do.
She kept asking me to add an accent nail. I was like “nah, I don’t want that”, but she was being nice and I was younger, so I just let her do it.
But at that moment, I felt a bit pushed to do something I didn’t want lol didn’t realize how pushy some nail techs are.
honestly i can relate to that pedi story. i have really bad psoriasis on my feet (and hands) so some parts are really raw during a new flare-up, while other areas of my skin are super calloused from old flare-ups. if a pedicurist isn't well-versed in working with various skin conditions, he/she might accidentally scrub or file me til i bleed. when my regular pedicurist left my salon, i pretty much quit gettin pedis. i didn't have the energy to explain my skin condition. 🥺
Oh no, sorry happened to you. True , It’s all about finding a good specialist who knows how to work with different skin types
I’m a plus size woman and got so fed up with the bitchiness of salons in my area that I learned how to do my own nails. Doing my course, I realised customer service isn’t taught in these nail/beauty courses.
My nails look way better as I can have any design I want as I’ve always been quite artistic, and I know I’m not going have my appearance insulted!
Wow, ppl can be so rude!
I did get my nails done at a place that really wss really painful filing. I had to say ouch and she got better. Im not that senditive, she was just too rough!
Ive been enjoying your content!
Thank you!❤
Hi ❤ love your videos
Thank you ! 😘
I had the same experience the first time I got my eyebrows waxed. The lady ask me if I also wanted her to do my mustache. I was mortified and never recovered. I’ve been waxing my upper lip since then
I understand that they do it as upsell - they are probably trained to ask this question at the salon to get a client get an additional service, but yes, it’s so mortifying 😑
I stopped going for pedicures because service was inconsistent, rushed, poorly done, etc. Tired of changing salons, can't find dry manicurists. Like the one lady said, I do my own nails now.
This is like shot your sister says to you. It’s taken decades of men telling me I have great T&A to believe it. Of course, she doesn’t remember saying anything. I’m sure I gave her issues that I a nt recall too.
Omg a woman asked me the same thing when I got my eyes threaded and I just looked at her stunned an embarrassed 😭😭😭 my mom and nonna have mustaches too so idk why I was so surprised. I guess i figured bc I was like 20 that I didn’t have one yet. I assumed it would happen when I got older. I went and cried in the car and then drove to a new place to get my lip waxed bc I was too embarrassed to face that woman again.
I have to wonder how many of those horror stories were real and how many were fabricated. Not fabricated by Nailcou, but by the submitter. I have never been to a professional nail salon. I have been doing my own nails since I was a sophomore in high school. I am now over 60 yrs old. You would think I would be a professional myself by now, lol. But nooooo! I still flood cuticles and my nail art is pretty average. However, I love doing my nails and will never stop.
Its because people expect their jobs to be like they are portrayed on TikTok - glamourous, funky, all for the cool people - they don't expect people with ACTUAL human feet and human feet problems - they think it's beneath them. If any rude person insulted me about some part of my body I would point out how stunning and brave they are for being seen in public with a problem face like theirs and then not explain what I meant.
The correct thing to say would be ‘do you have any other concerns’ not pointing out presumed flaws. Presumed meaning the salon tech may believe it’s a flaw but the client doesn’t. It’s just unprofessional.
I won’t (and have never!) step foot into a salon because of that fear. I’ve taught myself everything!!! I barely have any hair, but still. Our bodies are precious and we deserve dignity and respect.
Sometimes I wonder if a man would be less rude!
My toenails curl and look like talons. It's genetic. Even after going to the same salon for years, I still had techs talk about how ugly they are. I'm 50, I know they are ugly. I never get pedicures anymore, nor will I wear sandals.
😳😲😑
I went to a nail salon to get my nails done with my mom. While there, the manicurist was making jokes and yes they were funny. At one point, I had to go pee so I excused myself and when I came back he continued on my nails, he put a product on my nail (I’m assuming) a primer. … still making jokes, I scratched my nose and realized my nails smelled so bad (like a*s) and I made a face. And he laughed and told me the product he just used smells like a*s. He then asked me and I quote, “you thought it was your a*s juices on your nails, ewww! “Since I just came from the bathroom, the topic made me so uncomfortable and he wasn’t quiet, I’m sure everyone else could hear him. I just wanted to walk out, I don’t want to talk about butt juices!!
At a beauty school I was humiliated by facial hair that I can't control
😳😢
I have the same issue. Spearmint tea might help but I heard it takes a few months. Tea trea oil/lavender oil applied topically work GREAT tho. I accidentally got rid of the hair near one ankle because I used them for a rash😂
i went to the nail salon for my very first time in 2019 when i was 19 years old.. i wanted a medium length black and grey matte coffin shape nails. the guy kept yanking my hand and getting upset with me because i was apparently too stiff. i get that. i have anxiety and i probably was stiff because i struggle socially. but as my nails were drying he went out to the car that my grandparents were waiting for me in and asked them if i was slow, and asked about my ethnicity and race .. my grandparents told me he was saying “is she slow? is she black or white or asian i can’t tell?”
…….
i also had a lady ask if my boyfriend was paying for my nails one time. i said no im paying for it. then she said “oh so you need a new boyfriend then…” 😂 uhhhhh no. i’m still with my dude. almost 7 years now !
needless to say i now do my nails myself and im self taught. well, technically thanks to youtube! 💜
- both of those nail techs did a shitty job btw… didn’t give me what i asked for and it looked overall terrible.
Too bad, I am not that doctor’s patient 😉
Girl, over here in America I guess I'm a "thug" because all these would have me in jail because I would NEVER let anyone talk crazy to me like these crazy people!!!!! I feel so bad for all these people.....
#notificationsquad is here 💜💖💜
🤍🩵💙
@@Nailcouhello Anastasia!😊
The saddest thing is that he has come down to quantity over quality. Certain places just want to get you in and out. They just want the $$$!!
That username with kkk in it? Sus