I Didn't Know About This eBay Fee... Until Now!
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- čas přidán 2. 06. 2024
- You can check out Flipwise here: flipwise.app
My favorite reselling tools that I use:
- Label printer: amzn.to/3ymkvAE
- Tape King packing tape: amzn.to/3wywCdq
- Postage scale: amzn.to/3Usvgce
- Tape gun: amzn.to/3QBI5Qd
- Photography lights: amzn.to/4bRgVOj
- Barkeeper's friend: amzn.to/3JP9ZVn
- Scotty peelers: amzn.to/3yfrprK
- Heat gun amzn.to/3wCMNq6
- Shop towels: amzn.to/4b67ERZ
- Magic eraser: amzn.to/3UOZWG4
You can also find me on Instagram here: / justinresells.yt
Some of the links above contain affiliate codes, which means I may get a cut if you decide to make a purchase. And Flipwise is an app that I co-founded. Thank you for your support! - Jak na to + styl
I received a negative feedback from a buyer in Australia who stated the items were chipped and for the very high shipping he was angry that I did not offer returns. I apologized and asked what I could do to fix this? That was it. He never responded. My point is that my response was polite and offered to make it 'good'. Anyone looking at my feedback will see the negative and my polite offer to fix the issue. Sure that took me a few minutes, but other buyers will see I care about my sales. I also sold a doll for $200 or so and was messaged by the buyer that the porcelain head had shattered in shipping. I again asked what I could do to remedy this. She asked for $5.00 refund since the clothes were the important part. Phew!! Love your show. Very informative.
This is why I do international shipping with Ebay only. I ship to Ebay they charge buyer and ship to Country.
Sold a melamine disney kids plate for $15 ebay charged $100 to buyer in Ireland. If Ebay breaks it I don't have to worry after I send to Ebay.
International returns are covered by ebay? So I would allow it. Don't they ship the item back to ebay and they figure it out and you don't have to refund anything for their new rule?
I ship to ebay local station they ship to buyer.
This was over a year ago. Prior to eBay International Shipping. He never even asked to return it or for a refund.
"I got 100% net return on them, they can't all be winners" You got every retail CEO pulling their hair out rn 🤣
Justin your videos are getting better each week. Keep up the good work.
I agree. Justin you are a pro at doing these videos. Love all of the information that you give us. There are so many reseller videos and I have a top five that I watch all of them and you are in the top five. Then if I have time I’ll just randomly pick other ones to watch because I always learn something from everyone.
To answer you question on the difference in low to high value. Dooney & Burke have a serial # imprinted on the inside of the bag for authenticity.
I just sold one like yours and had a buyer contact me to confirm if it had it.
thanks for the tip!
I hit a thriftstore as they put out a rack loaded with Harley Davison shirts from the 90s. I paid $1.99 each. I comped each one and decided they were worth $20 each in clearly used condition. I made a huge lot since I do not choose to list clothes as a rule. I cut the comps in half and priced the lot accordingly. A dealer bought the lot within minutes. Win win for us both. No regrets leaving a few hundred dollars on the table. I made a few hundred in a few minutes and was spared the time to process the shirts individually.
Yeah, I picked up several Harley Davidson long sleeve shirts and sweatshirts from a church sale. I sold them all individually some sold right away some sold in a month or two and I had one long tail one that had an outline of the old Harley Davidson building in Kansas City, which they’re no longer at.
@Makeitcountflips Good hit. Harley always sells so no real downside. I sell entire households in one week. I tend to go for the fast flip when I buy to resell. There is definately more money to be made if you take your time and list everything individually.
I learn new things on each and every one of the video's you make so thanks for being a great teacher!
Thanks for the tips regarding how to not just list like things like magazines and going through to see if there is a valuable one as well as your thought process on finding things like the toys. Helps me with my own picking :)
Thanks for your comments on negative feedback. I’ve always been so stressed out over this and more and more have resigned myself to your theory that at some point it will happen and I need to just roll with it knowing I’ve done my very best. Hearing this though just makes me feel better. Always enjoy your information!
Selling records is like selling coins, stamps, sports cards. comic books, etc, you need to be very particular about your description, know what you have, and grade it very accurately if you want the super high prices some of these items deserve. I always always grade my records with very strict standards to make sure my buyers are happy. I've been collecting records for years so I have a pretty good idea how to grade them. It's not easy to figure out for a newbie.
Your channel is about to blow up if you keep posting often I think.
I don't prepack items but I do use a yard stick in at least 1 photo for each item and keep my scale near my photo booth so I can weigh the item and take a pic of the weight...the weight is always my last pic for an item. I know approx. what my boxes weigh so it's fairly easy to figure out what size box I'll need and how much the item will weigh when packed. That way if someone buys more than one item I don't have to unpack a pre-packed item and can ship things together. I'm very rarely off by more than a couple of ounces on the weight for an item 😉
Yes! I lost my yard stick, so I use a tape measure, and put all the photos of the measurements in the listing. If the item is over 2 lbs, I don't do free shipping and I put the weight in the listing. Great advice.
Love your videos Justin. Question when you offer free returns does that mean you refund the postage they paid to get the item or just the return postage? Specifically I had somebody open a return before they even received the item saying they found a better price. Do I need to return their initial shipping? Thanks for your help.
Fair warning. I was still pleased with sales while not listing earlier this month. I was doing a storage unit move and making changes to my listing and shipping area. Sales maintained decent for 3 weeks. 4th week I was ready to start listing again and then my store completely died. Still working on recovering lol. GL finding stuff to list!
Do you use a Scan Sheet for the Post Office? My post office wants a scan sheet if I bring more than 5 packages at one time. From what I understand this is a difficult thing to get from eBay unless you use the bulk ship option. That option does not work well for me as I package orders multiple times during the day or weekend. Just curious how you handle that?
Justin, thx for your honesty in also showing us a few "duds".
Heres a video idea: I like many other seller sometimes have issues sorting through brands of clothes, maybe you could make a top ten brands of clothes to look out for (with the brand logo like you did with frye). Thoughts?
The dude w the Q about negative feedback...if you pause on his question... he made so many mistakes. Hey guy, if you're out there..
1. If they don't like the item, they can do a return. Then they can't leave NF. Did you send the wrong item? If you did, return. If not, scam
2. Never EVER refund unless the item is returned to you
3. Get your business policies in place for the above 2 concerns so that you're protected
Good luck
I disagree on #2. If the buyer has a legitimate problem and the item price is low enough, it’s more of a hassle to return than to just refund the buyer.
If they are a scammer then I hope they enjoy the $10 item.
@@ericschill842 I will disagree, ALSO to #2) IF the item is a piece of junk that I got at a yard sale for $1 / $2 / $3. I have no issue giving a refund and telling them to keep OR toss the item (IF it under $25.00) . There is a good chance that it's something I do not want back and don't wanna PAY for a RETURN label! A guy bought a grandfather clock part from me and said "It did not fit" . I paid about $2.00 for it and it took a YEAR to sell - only got $24.00 plus shipping.....I refunded his money and I told him to "toss it". BUT he did mail it back a month later with postage paid out of his own pocket- so , some people will do that.
Hello! Question, when a buyer opens a dispute like item not received but tracking shows it delivered and eBay steps in at the end of the resolution period and sides in your favor and closing the dispute, does this have any negative effects on your account? I have heard that when eBay has to step in for the resolution it can/does, but I'd assume that is only when it is in a negative way(having to side with the buyer).
I honestly thought your background was green screen >.
Good warning on vinyl LPs. I do sell vinyl LPs, but it is a lot of work. First, they need to be pristine. Next I play test EVERY album I sell. You never know if there is a defect you can't see but you can hear. Third, I clean them all. Last, shipping takes a LP box. Fourth, a lot of albums were re-released or sold by record clubs. Those are versions people do not want. They want the early ones. The record club albums tend to be not as well made. Kind of like Book Club books. In the end most albums don't bring enough to be worth it. But I have sold some in the $75 price range. On not having anything to list, congratulations! Many of us have an ample supply, in the form of the dreaded death pile. I could stop buying completely and I still have enough to list for a month or more.
great tips, thanks for sharing
I appreciate your feedback, thanks!
Thank for this video. I needed to hear that about negative feedback. I have been in a no listing mood because of it!
Hi Justin! I’m 90 days into reselling and using Flipwise has been a great asset to a new “smaller inventory” seller to figure out how to tailor my eBay page (free shipping vs calculated as an example).
Can you explain ROI% vs Net profit % and how they differ?
What do you do with re-listed items with 0 views/watches in the past 30 days?
Hi if no views . It’s a bad picture , out of season or wrongly priced , ( not always too highs9metimes too low a price is seen as poor quality) .revise or end and relist with better photos if needed ,
How often or do you even update your prices on already listed items? Whats the best way to go about it with a large inventory?
Hi. Love your content! I've noticed you stay away from art glass. (vases, crystal, etc.) Is this intentional? If so, why so?
My general rule for books/mags/comics is I look for "runs". Like if it's a run of #1 to #10 or #15 to #40 or something like that, as long as it's an uninterrupted run, I list it as a lot. On the flip side if it's a complete jumble with no consecutive numbers, I'll also list as a lot. If it's a broken set of consecutive numbers, I'll split them into their own "mini" lots. I don't typical list individual titles unless it's of particular value. Even then, if I have a run of books and ONE of them is valuable, I don't usually pick it out. I keep it in the run.
great tips, thank you for sharing!
MAD magazines are commonly SAVED (I have my entire collection from the 1970s) . Most kids save their comic books, MAD magazines , Wacky Packages and Baseball Cards. They DON'T SAVE their TOYS . The price you got for your bundle was - BE VERY HAPPY with what you got . And don't get the idea to UP PAY for them next time around.... You kinda got lucky .
Thanks Justin for another great video. I have a question and hope you can guide me a little. I'm a Top Rated Seller but just saw where eBay gave me a 2.33% defect rate on shipping late. I have always had 100% on time shipping and 100% feedback from buyers. I checked the shipped items in question and 4 of the 5 were shipped on time using eBay labels. The 5th item could not be accessed online so I will have to check receipts. All received positive feedback from the buyer. Is there anyway to get eBay to remove this inaccurate information? How did they come up with it? How on earth can I get in touch with them? Have been enjoying using Flipwise. Frees up a lot of time for me having it.
I gave up on selling ladies bags and purses after I bought a REALLY nice pebbled Dooney & Bourke bag for $20.00 at a garage sale (in perfect shape !) . It was listed FOREVER - I dropped the price every 6 months until It went to $40.00 and , It still DID NOT SELL ! So I had to give it away. I'm done with purses and bags. Even if I see them for a few bucks .
Thanks for spending the time to let us know ow what’s up.
I often pay a currency conversion fee on Ebay although i do not ship internationally and require US$. Its just the cost of selling on Ebay.
So true about negative feedback. Also if you have a lot of sales and 100 percent positive, you could be more of a target for partial refund scams, they know that you will do anything to keep that 100.
Happened to me. At least twice. I still have 100%, but 3 "neutrals" and it hasn't happened since. Plus, I've just learned a lot. Good reminder!!
Hey Justin, have been doing ebay reselling for about a year now and have made a store with about a 1000 items doing about 5-10 sales per day. I recently started also doing amazon reselling (online arbitrage). Im wondering if you have had any experience doing this? It seems very scalable and might be what i shift to in the future as it seems there is a limit to the amount of good items i can find for ebay. Thanks for all the help!!
You can find values for every mad magazine based on condition in Overstreet or other comic book price guides.
thanks for the tip!
Question: I created a listing on eBay and saw the median sold price was a little over $21.00. I tweaked the title to include the word "vintage," and then saw that the price had gone down to 15.00. Can using the wrong modifier really lower your chance of getting a higher sale price? (I added and removed the word several times to check, and it went back and forth between the same values)
I am interested in any EBAY cubic shipping versus regular shipping info you may have. Thanks!!
Frye is a good one! 2 weeks ago I shopped a "horse people retirement community" found a pair of vintage ladies riding boots for $2..sold in less than 48 hours for $300..look for the black label. Always learning from you!
I'd guess the international fee covers international payment processing. Moving money between countries requires specialized administration and would have associated fees.
Yes it's an international money exchange fee, I think. A banking fee possibly paid by the customer if you dig deeper?
@@CC-ed7od lol, banks will charge both sides, eBay gets reimbursed by a seller fee and the buyer would be charged by their bank/cc company independently.
I live 10 minutes from Canada. Any non-cash purchase has a separate fee from my bank/cc to go with it.
Do you recommend scheduling listings or list as you have time? It looks like you just list as you go but other channels swear by scheduling listings out. Any thoughts? Pro for one way over the other?
Scheduling only helpful if you’re running auctions, if listing buy it now it does not matter
Hi Justin, thank you so much for your videos. My wife and I started our reselling business at the beginning of May and just wrapped up our first month. The information you've provided has been extremely helpful to us. We can't thank you enough for both the information and for the attitude with which you approach reselling. Thank you! We've also subscribed to Flipwise and have found it to be a wonderful tool for both keeping records and saving time. Although it would be nice if there was a way to enter inventory that has been purchased but not yet listed on eBay so that our monthly investment is more accurate for inventory that we are procrastinating on. We do have a question. It's our ambition for both of us to be able to go full-time reselling. We know that you and your wife are part-time resellers, but we were wondering if you did want to go full time, what would you change about your business to accomplish that? Thanks again!
Will answer your question regarding full-time on an upcoming video, but on as for adding unlisted inventory to Flipwise, that is coming very soon! We're working on it right now and hope to have it done by end of June. Thanks for your support!
I imagine it’s the end of the month salary effect, so it didn’t matter that you didn’t list. Great vids Justin, appreciate them all
QUESTION: Do you have "Best time to reach me" hours you accept offers or answer questions about items.
Doing this part time like yourself I imagine if you tell them to contact you between say 10am to 2pm est that would lessen the ones that message you throughout he day?
Stupid question....what do sales have to do with listing new inventory when you already have tons of listings? I'm super new (within the last week) so sorry for dumb question.
Hey, Justin! I thought of this question as I was watching your video.
Do I have to use the shipping service that is selected by the buyer or as the seller am I entitled to use the most economical (equivalent) shipping service? For instance if the buyer selected USPS Ground Advantage but UPS Ground is cheaper or vice versa, is it fine for me to choose the cheaper option?
Based on one of your recent videos, I set up business policies for shipping and have been limiting shipping on larger item to the lower 48 states and have been stating UPS Ground in the listing assuming it may be cheaper for larger items, but when I go to ship the item out this is not always the case and USPS Ground Advantage is the cheaper option so I end up opting for that service instead. Is this an acceptable practice?
Thats what I do, not many people will care assuming the delivery time is within your window, but you have to consider if they will care or not. eg if you are shipping internationally, UPS can result in massive fees and taxes where USPS might not.
Or just choose “standard shipping” then you can choose when you ship
If it's under 2 lb I just do free shipping so I can pick what I want. If it's over 2 lb I put the weight in, and pick what I think is most economical. If they pick something else I still go with what's most economical. I haven't had any problems yet.
Do you immediately enter items into flipwise or elsewhere to record COG and source even if you aren’t going to create the listing right away? I am trying to avoid redundancy in my data entry while also having accurate inventory info. What is your process?
Also, any thoughts or experience on hiring a VA to help with drafting listings?
Thanks!
It goes into Flipwise automatically when you list it. You can update your cost of goods after in seconds.
@@ChrisHagemanPhotography Thanks! My question is about tracking minimal details before listing. I don’t always have time to immediately photograph and list items when I first acquire them.
Hey Justin, how do you deal with this:
I've been reselling for 30 years, mostly used/collectible items with a small sprinkling of new. In that time frame new items more and more come hermetically sealed with holograms and all this anti theft all over them. Part of me says I must open the box to take my own photos and ensure the item is still good but the term "open box" has such a negative connotation that I would be reluctant to. I've been burned too many times by assuming that sealed items are good both as a buyer and seller. Do you video opening the box and insert it in the pics? Thanks for all you do.
I like your idea of recording the opening of the package for the prospective buyers to witness. I think I will use that since the idea of hoping,assuming that it's all good,new inside the box is unsettling.
Never miss a video, Can't wait to try Flip Wise once I get to where I can afford it. Cheers
If you have less than 25 listings then Flipwise is free 😊
What is the software you are using? Do you list on eBay and then import to this software or vice versa?
I am using Flipwise: flipwise.app. You list on eBay and Flipwise imports it.
@@justinresells thank you very much.
With the cuisanart units I don’t even keep the base of most models. They don’t sell nearly as well as the bowl, lids, pusher and some blades. But I’ve gotten veros for some of the blades.
😮 Veros for the blades?? Wow!
@@pamprier4710 yea and just the blade. Everything else. No issues. But the veros have said “goes against safety guidelines “. Something like that
I think some of the blades had manufacturer recall, so maybe that’s why?
@@audfashionfinds interesting I’ll have to look into it.
Justin, do you advertise for people to contact you if they have items where they contact you for private pick?
I don’t advertise it no, but always up for a private pick!
@@justinresells thanks
Re no listings, have you gotten all your car parts and bathroom fixtures listed? 😊
yes!
i love google lens. lets you see the item from all the websites and not just ebay.
If your package is being shipped to a US Address how does Ebay charge that fee? Do they have a list of Freight Forwarder Addresses? BS if you ask me. It's like they are fining you for not using them to freight forward.
This is off the subject but I sold an old camera that I KNOW I listed at 39.95, but someone just bought it for $10.00....I don't remember lowering the price (from 39.95 t0 $10.00). Is there any way I can find the history of that price change, or is Flipwise the only way ? Most informative Ebay CZcamsr on Ebay! Thanks.
You can see previous versions of listings towards bottom on desktop version (its very small print but there)
not sure if you can see this history in eBay directly, but we show price changes in Flipwise!
@@justinresells I did find "all revisions" before the item specifics section on desktop and my item had no revisions. So do I call ebay or tell the buyer I never accepted $10.00.
Spent 3 hrs n 27 minutes to find out why you got charged $1 extra on a fee😂 sounds like me lol
Hey Justin, I’ve been selling on eBay since September of 2023 and I lost my account in January and just recently got it back. Long story short I can no longer promote my listings and I do not know why or how I can Help it. Thanks
sounds like a better question for eBay directly. reach out to them!
👍🏻
Negative feedback may not hurt you, but being a 18 year ebay seller,I can tell you if you cancel a couple orders,ebay will shut you down so fast you want know what hit you, despite having 100% positive feedback!
Very true! eBay hates when sellers cancel.
u da man
Or maybe what that tells you is that your theory that you sell about the same number you list is incorrect.
it sure was incorrect this week!
Please explain to me how in the world you're shipping a Disney descendants doll for $3.12??????? I'm a professional seller on eBay doing way more business than you ($25,000.00 a month) and there is absolutely no way that I could ship ANYTHING that cheap. Not from any shipping provider with tracking. You're a super small seller compared to me, so please explain how you're getting better shipment rates than I am. I'm super curious.
that was combined shipping for two items in the same order, so shipping was $6.24 split across two items. thanks for watching!
That makes a little more sense. To the best of my knowledge it is impossible to ship anything of any size with TRACKING as cheaply as you stated. If there is, then I would love to know about it. I'm Top Rated and as I stated do on average $25,000 a month. So my shipping charges are ridiculous.