My Nightmare BMW Experience
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- čas přidán 7. 04. 2023
- Thank you, BMW Automotive, for the unforgettable 2 years with my M2 Competition.
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Problem is, that the car was designed in the northern hemisphere. Storing it upside down may have caused the issue.
Plus the intended downforce of the car becomes lift since it’s upside down, so you get way less grip.
@@BradleyG01 Surprised the car hasn’t just taken off due the upforce.
Does water flow uphill in Australia? Maybe that is the issue
Ya ever Hurd of gravity
Things have gotten too crazy when water in the footwell wrecks some new-gangled gadgetry. If I had six figures for a fun car I’d get one made while the Vietnam war was still going.
I'm in Adelaide, Australia. You have a rock solid case here against BMW, find a Lawyer now and get some letters sent and BMW will shit themselves. Might save you money in the long run, also make it known to them you will chase legal costs. The longer you leave this the harder it's going to get to fix.
Not necessarily.. Got an F21 with the same doors as the F22/F87. It could have to do with the detailing the car got a few months prior.
These frameless window door seals really don't like ceramic, or other nano codes on them.
When I coded my windows I got warned about this, a single spell over or drop can screw with the sealing to the point where it can't hold water back, or even gets all crumbly. Friction isn't always a bad thing..
@@chimei-tekinaneko8318 Yeah I'm afraid they will just point to the detailing and Ermin will be stuck in between BMW and the detailing company putting the blame on eachother.
@@misterdog7 then it would be a wise move to replicate it.. clean the car and put some water over it, you will see where it enters and then check the seals.
@@chimei-tekinaneko8318 The smoke machine alternative mentioned in another comment here would be easier I reckon.
@@misterdog7 smoke machine may not work when the seal is coated
If you still legally own the car then you should be able to get it back from the dealership if it's still driveable. Take it home and do the time lapse recording as you described during a rain storm. Then take the car back and show the video as proof. If they continue to not treat it as a warranty issue, get a lawyer involved. This is something that they should be having their engineers looking at.
Thats actually a solid plan
He brought it to a place that prob voided the warranty. Probably should have driven it for a week before going to glaze windows. Newb
@@natel7382 And how would that void the warranty? Considering Dealerships detail cars all the time the fact he got it detailed else ware does nothing to void the new vehicle warranty on that car unless BMW can prove what was done lead to the defect. Remember how the dealership was accusing him of off-roading or being a flood car as Erm stated in the video? The dealership is not even saying anything in the realm of being outside influence, meaning the fact it should be a warranty job is still valid.
Plus even if what he got done to have it detailed is an outside influence leading to the defect, it wouldn't void the whole warranty on the vehicle. That's not how warranties work on BMWs at least.
They won't have any engineers look at it, just mechanics and service advisors that's the problem!
@@richardggeorge Not true. Every dealership is assigned a regional engineer who can physically look at weird and unusual problems like this. Especially if Erm can prove it's a problem caused by a defect under the new vehicle warranty, that's where the dealership can get other engineers involved.
The more stuff that gets put out there highlighting the poor customer service of these massive companies the better. The more awareness is increased the more consumers stand a chance of them taking ownership. Props to you for releasing this and hope you get an outcome you are happy with 👍🏻
This is crazy! I can't imagine how frustrating and stressful this experience has been. Hopefully, someone from BMW in a position to help sees this. Too bad they didn’t deal with this from the beginning; instead, this could have been a video with a happy ending and an excellent customer experience story for BMW. I hope you find some resolution to this in the end, mate thanks for sharing your experience.
Thats what full coverage insurance is for.
He has not disclosed what treatment he has done on the car.
Also he could shower his car at his driveway to find out where the leak is before posting his complaint in youtube, right?
I agree with the comment re: the detailing. I would seriously wonder if they removed some seals, etc. I've owned 8 BMW's since 1980 and not one ever leaked, even the one I kept for 15 years. I don't see any other reports online re: similar leaks in the 2 series. The only thing really different about yours is that comprehensive detailing you had done, right when you bought it. You may be blaming the wrong people.
Hi there, I have worked in multiple major brand service departments before and can give you multiple similar stories.
Water leaks have been extremely hard for technicians to locate. Most places I have worked have high pressure hoses for the cleaners. Finding a leak like this requires the tech to first try and spray possible areas for several minutes at a time and check to see if that area produced any evidence of a leak inside the car. This can take multiple hours which also effects the cleaners as it’s using their resources.
If they can find an area that repeatably leaks then they can take the trims out of the area and then get another tech to sit inside the car to view the exposed area while the other tech sprays the hose. This might sound like the end of it, but lots of the time reinforcement panelling will be in the way making this process take forever. Lastly once the problem is found it might not be a seal, it might be panel bonding. Which is a panel shop job, but then the warranty clerk has to submit the warranty claim to BMW Australia, which is a back and fourth process by email (I’ve had 50+ emails back and fourth for some claims because I have to send more and more photos and provide more and more information) only once they get the authority to continue the repair is when they can do the repair, meanwhile the time taken for the 2 techs to find the leak isn’t paid nearly enough to it’s a net loss for the dealership. If you want to get results, get onto the phone with BMW Australia and email them this video. The bad PR will get them on the case straight away
Spot on 👍 If your car is out of manufactures warranty You'll probably find that it has what they call an approved used warranty which covers only the basics. I've not worked for BMW for some time but I can guarentee this isn't the first time they've seen this issue. All these reports are useually collated and communicated with technical departments to assist in diagnosing said issue efficiently. Work with your dealer to put pressure on BMW Australia they have a pot of 'good will' money set aside to deal with issues like this.
Without taking away from anything you've said, and I know it can rain hard in Australia, but that much water in the footwell overnight is quite some leak.
I'm guessing the steep driveway angle is the key to finding this leak, and without reproducing that angle the water will not flow through from its initial entry point in the way it has for this customer.
this is why you buy old BMW where if it's gonna break it already did. lulw
very true cutie
i love you franz
frankbug
hello daddy, when are you coming back home?
fr fr
Similar issue I had with my X5 back in 2015. My driveway is about 20° downwards and one day I noticed driver's floor is flooded overnight and took the car back to BMW and it turn out to be some droppings from trees had blocked the drainage of my sunroof.
Am I the only who automatically thinks it might have something to do with ceramic coating (process) and window glazing?
No that is extremely unlikely - Ermin
I drive the F21, which is build on a very similar platform (M2 is F87 and F22/23 is 2 Series, which shares the platform with F20/21) and i got the same doors as you.. Due to the windows being frameless you can mess sh*t up, if you arent carefull, while detailing and especially with ceramic coding near the sealings..
That's actually an interesting point.
@@2Drezik they either go full crumble, or so smooth, the surface tension of the water sucks it trough the seals.. Forgot the word but its the same thing how plants can transport water up.
@@chimei-tekinaneko8318 Capillaries
yeah capillary action, but yeah I was wondering the same thing. If it was the issue with the detailing job.
That was also the first thing i thought of, when he said, the car got a full detailing and coating. If they were touching the window seals and got some chemicals on it, they could've easily messed something up. Just a negative side of coupe frameless windows. If that is indeed the case, then the BMW dealership is completely useless, since windows and sealing would be the first thing to check if leaking (and sunroof if there is one).
Get a smoke generator and put it inside the car and in the boot, you can hire them cheap. They are designed to troubleshoot this problem, when you see where the smoke is coming from, that’s where your leak is.
Look for “Smoke Pro Diagnostic Smoke Machine”
Agreed. I'm a BMW specialist, an EVAP system smoke machine/generator is the only way to efficiently detect the failure point. I once had a 90's corolla that would fill the trunk after rain. Smoke machine located a missing seal on a washer that held in the tail light. Would have *never found it any other way.
I hope the guys sees this and tries it.
Doesn't it make the car inside smell afterwards?
@@zydomason have it smell for a bit or let it be swamped?
>"babying the car"
>stores it outside
>months at a time
>no car cover
Okay
It may not have been obvious, but he was talking about how he drove it, not about how he stored it. He did all this detailing and protected the paint, it's is not a high standard to say that his expensive as shit car shouldn't have had irrigation issues. My car doors have free windows on the top and i still don't get leaks. This is obviously a manufacturer defect or an engineering issue.
Brand new car and already issues with sealing. That's nuts! Water gets in either through the luggage compartment or through the door seals. Roof has some water deflectors too. Only full disassemble will reveal where it's leaking.
I got an F21 with the same doors, when I coded them I got warned that under no circumstances the coding shall get in contact with the sealings. Either the chemical make it crumbly, or turns it so smooth, that the surface tension sucks the water trough.. And if a tree can use the effect to suck water up into every branch, it sure can fill up that car, going with gravity.
@@chimei-tekinaneko8318 SOme ceramic coat getting on brand new seals won't cause this amount of leaking.
@@opmike343 you would be surprised how much ceramic coat can affect seals.. this warning doesnt come from nowhere, it already happened to people.
Also; the seal being in a good condition/new is rather a downside in this regard. (less holes to plug for the coating)
The leak is in the video - left back door seal.
@@opmike343I think you're talking above with someone who knows way more about this than you...
I owned a used Mini for a week. Actually, I had bought it two months earlyer, but it needed all that time to get sorted. It quickly started to develop boost pressure issues; just in getting a diagnostic and from the various losses, it cost me 1500$ and I ended up returning the car to the dealer. Considering the car was worth about 8000$, that's a lot.
It drove wonderfully, it is the single car I most enjoyed driving; but I couldn't have fared with continuing issues, since it would have been my primary and only car at that point.
i have had various bmw's over the years and have had a similar issue before, a ten year old car though not a new one. The red flag for me in your video is the detailing. for the car to be coated by a third party they would have removed seals and lights etc and if anything is not quite put on correctly you will get huge condensation and leaks into the car. it can even look right and feel right but just need taking off and putting on again to correct the issue.
Ok, I had a similar issue with a 09 335. I haven’t read through all the comments so I don’t know if this was mentioned, and I’m also unsure if you mentioned the leak happened after the first rain the car experienced when you drove out of the dealership or later. The reason I’m asking this is because if the ceramic coating guys or any body removed any of the inner/outer plastic body or dash panels , rubber seals ,etc…and put them back wrong , the drainage for the car will screwed. I took my 335 to a mechanic for a stuck hood lock. He removed inner panels to trace the hood lock cable to the latch. He didn’t put the panels back correctly and I got puddles in the car from rain, car washes etc.
I've seen a few people post about issues with BMW and water leaks now.
One was water in the back footwells caused by a leak in the sunroof drain tubes getting blocked
can be sunroof yes . The problem for him is that he didnt look at the car for months i he should report this on the moment. I have a 5 series and all is good for more then 4 years. Production defects aways happen especially for such a complex product
My E90 suffers from this
I've had a similar experience with an E39 while it was under previous ownership
Not a bmw but the same thing happened to me every autumn. Need to clean out the drainage holes with a trumbone cleaner
This is nothing new. 25 year old problems with sunroofs. E34 already had them.
BMW may say the ceramic coating has changed the specifications of the car. You’ll need to go back to that company and have it confirmed how it was applied - if any seals had been removed and refitted, if so BMW may claim this is a void of the warranty and the claim will need to go to the CC company as they may have refitted the seals incorrectly. Any car manufacturer would do the same unfortunately.
Yep, you have to really think about this stuff when doing it. Warrenties can be voided for pretty much anything that isn't stock.
Very disappointing. Genuinely pissed off for you man! Yes keep us updated and I hope you have a positive conclusion to this mess. ✌🏾 💯
It's his fault. Ceramics did it. Thats why he won't get an insurance involved. They will say it's his fault. LOL. Stupid to do anything with a car before it's properly broken in. BMW charges for seat warmers per month. What do you expect.
If there were any ceramic coatings applied to any area near the frameless windows, that is likely going to be your issue. You will find that you're able to prevent the water pooling by blocking the window frame off when it rains (with tape, for a rudimentary test.)
It makes sense, given the angle you're leaving the car parked, for water to be able to seep in to the rear footwell but also the door frame itself. I hope you get it sorted out soon.
Yea he should try reversing the car into his parking spot to see if it still happens. That would rule out something
100% ceramic near door seals is the issue. Not car it’s the ceramic
I was wondering the same thing!
Yea spending all that money on ceramics wasn't a smart move. Word to the wise when you buy a new car don't spend any extra on it until it's broken in. You can have a ton of issues. You did it to yourself. Sorry ermz. Ceramic was stupid.
@@natel7382 clear bra is the way to go if you want protection but with my luck, my car will be 100% perfect with all the film and someone will hit it
Judging by the clip at 11:02 , there was a lot of organic debris in the door sills and rain channels. You stated that you parked the car outside for extended periods of time and this organic material was allowed to build up in the rain channels of the vehicle. This further blocked the rain channels and hence did not allow them to divert the incoming rain effectively, causing the growing amounts of water to eventually find a way into your car. If my guess is correct, this is not BMWs fault and rather your duty as the care taker of this vehicle to maintain it correctly.
I’ve had my VW polo for many years and it has never happened to me. If it’s really normal for this to happen in those cars then it seems like pretty crappy design to me.
@@elfferich1212 Manufacturers try to guide the incoming water down drains which avoid going over the paint or windows, hence why they tend to follow the door sill or sometimes go into the wheel arch. Rich Rebuilds (another youtuber) just uploaded a BMW M5 with the exact same issue. I would say its BMW and/or bad design but for something like this to happen, the car has to be left under a tree for months at a time without a clean.
This happened often with a VE Commodore I used to own. Water and dirt would get in the doors between the window and weatherstrip. The dirt would block the small drainage holes at the bottom of the doors. Eventually water would build up and get in the car. I could hear the water sloshing around in the doors after a heavy rainfall and then I'd have unblock the small drainage holes on the doors.
That’s unfortunate man. I’ve owned many BMWs over the years and have had little to no issues. It’s just dumb luck. To me what’s frustrating is the response of the dealer. Hope it gets sorted out.
There's a good chance the detailer damaged the seals on the frames windows. I've heard of it happening before and it's mentioned several times in this comment section. He needs to at least investigate it and find out the process his detailer used. I'm on my 4th BMW and have had zero issues outside of a bad O2 sensor on my last car which was a F82 M4C, the rest have been flawless.
@@Peanutdenver this.
I owned 3 bmw and no issue as such.
The tint or ceramic paint guy could cause the issue.
In UK , there are much more M2 was sold and more rainfall there. If it was a common issue then we would have seen in youtube a lot.
"little to no issues" with BMWs I call CAP
No dude, if you look at the frame @ 3:34 you can see a clear water line on your door jamb, your car was under water at some point, hence all the sediment on the door jamb and water inside.
@3:35 and @6:57 & @11:07 specially, you can clearly see more water lines as the water receeded and they line up perfectly with the door seal where it was entering the car
That much mud on the jamb doesn't just fall from the sky.
This is a flood car, and I have a feeling you know it
For water to protrude like that (assuming you had the window fully closed), your outer belt molding would have to be badly damaged, and your vapor barrier damaged which would be completely obvious at inspection, and if that was a manufacturer problem, you wouldn't be the only one with the problem...and you wouldn't have that much mud collected just from rain falling.
May have something to do with when the PPF was applied? That seems to me like a weather seal was messed with, which led it to leaking. Can't fathom a scenario where the body paneling itself has enough of a gap to allow the water to flow into there. Usually you'll get leaking issues if it were a convertible, but that's not the case here.
Yeah this is 100% an issue with what he's had done to the car. I understand his frustration but I think he's screwed.
Clearly, there’s a lot of debris falling on your car. If the door sill was that dirty, that debris could easily clog any drains leading to the interior filling up. Wouldn’t be a problem if you cleaned the car and drains frequently.
Now we‘re waiting for bmw to comment on this 😅
My 2003 recently bought Bmw (325i e46 touring) has been a great purchase, cant report anything like that.
I have a 2017 F30. It's flawless. Sounds like legal action is a good move.
my dad bought a 135i in 2009 that he custom ordered. It had several issues such as a severe misfire that caused it to backfire and other mechanical defects that had to be repaired (to my dads expense), however, we since those issues that weren't corrected in the factory were resolved the car has been amazing and otherwise very reliable (especially for an n54) and still drive it to this day.
The guys over at Kies Motorsport had the same issue with an F30. The sunroof drain failed and water got inside the car. They made a CZcams video about the issue.
On "The Carmudgeon Show", was discussed this issue. E78 time 55min 50s. Your welcome.
any chance the detailer may have screwed with it somehow?
What confuses me is if it wasnt submerged, now did the mud deposits get inside the car?
Yea, the mud in the door seal makes no sense to me on this one... it doesn't rain mud.
Yeah, i'm not to sure about this story. Rain getting into a car, sure it happens but i've never seen it in this quantity. The real question for me is the mud...how does the mud get onto the doorsill like that, rain doesn't contain mud....so it must have come up from the ground....so how do you explain that? You can actually see that the mud is kept out of the car by the doorseal. I'm not to sure about this story, can't blame BMW for having second thoughts and wanting you to claim insure for waterdamage. If this is an actual issue with the car, get it back and make the timelapse.
I have had a sapphire black m2c since 2020 and havent had a single problem with it besides the pcm module faulting about a year ago and i got that $1000 part replaced no questions asked within 4 days including the time for the part to ship and all, so sad to see you have this experience and never get to really enjoy such a truly remarkably fun car to drive and own😣
I hope BMW media admins see this and put you in touch with some people can help. Sounds like a massive headache, sorry it hasn’t gone the way you’d hope
This is completely odd, and the only thing I can think off is that your detailing friend messed about with the seals or/and the water drains. That amount of water cannot be due to a one off production fault. Never seen anything like this before unless the car is older and the sunroof drains get blocked (or similar)
Did the detailer put PPF?
Rain should not contain mud so rain getting into your car is one issue but that mud is major susp.
What happens if you park you r car the other way in the 30deg sloped parkway?
Does your M2 have a sunroof? If so, maybe one of the internal drainage pipes/tubes has either come off/loose, or is clogged with debris? Secondly, maybe the left-side window isn’t indexing properly (goes down ever so slightly when door’s opened, then back up into place once the door’s closed)?
Last person to potentially damage your car was the detailer. You left it there for a week. So many things can go wrong. Reason why I DIY all my detailing. I don’t trust anyone working on my car.
I totally agree, the comprehensive detailing of the paint work done may have compromised the rubber lining. I also don't understand how so much sand and dirt manage to get from the ground into the door entrance which seem to have only occurred on the left side and not to the right side door.
Agree, I did my coating too. Even the window tinting guy had to pull the door panels of my brand new car which hurt my feelings….
I have a friend who has owned a few BMW's..He is a big fan of them. When I started looking at cars, I told him I was going to the BMW dealership to see what they had. Told me not to bother and strongly recommended I go anywhere else. He told me BMW's are great when you're buying a new toy. They are horrible when you're buying a car. I took his advice and got 2016 Volvo S60 Polestar. I still have it. But when I got my Volvo repainted, he loaned me his M2 for about 5 days, and it was the most fun I had driving a car in a very long time. I voluntarily bought him a new set of rear tires.😂😂😂😂
Well, for my Family BMW is the most reliable car until now.. Our experinces with VW and Ford were/are not that good.. (currently struggling with 2 Fords that broke down at the same time..)
Bull. They are great just sold my 530i with 400,000 miles and it was great! Love my new 4 coupe.
Just got a 528i and absolutely love it!!❤ it’s a huge upgrade from a Hyundai sonata which was stolen from me and used the money from my insurance to get my 528i , no issues so far and pray I do not
It still blows my mind I waited for you to sell your mixing guide and here we are under totally new circumstances once again looking for advice. Ermz is the man. And I am glad to see you changed the channel name. You are always Ermz. Sneap forum for life lol. I do not need to tell you about how much success you have inspired, Im just here to thank you.
Hey mate, I had this happen on my F10 535i. It was coming through a firewall blank (really poor design) where the steering column is for a LH drive model. Since it was out of warranty I fixed it myself with a proper blank and sealant and have had no issues since. Push them in that direction and hit me up if you want more details/photos
Same as well. But this issue is from early 2010s. They must have fixed this a while ago!?
Edit: I think his problem might be a bit different. There was a case before where the front drain is semi-clogged. With more rain it might get pushed to the back
Sorry to hear that. I have never parked my OG F87 on uneven surface for prolonged period so never experienced similar issues, it could be some edge cases that BMW would never have the change to cover in the tests (mostly the same as an F22 2 series coupe from waterproofing PoV).
I've had bad experience with US assembled BMW X models (e.g. F25 F26), but not German built ones like the F87 or some F30 F31.
Would love to hear the followup stories.
So sorry to hear this Ermz, one of my friends bought a 3 series and had a bad experience, he ended spending more to fix than he did to buy it and and it just sat in a garage to be a diner car to other cars, it’s unfortunate seeing as though Germany is supposed to have the best cars in the world, hopefully you can get it sorted soon!
new or used?
Friend of mine had exact same issue a while back with his old Seat Ibiza. Every time it rained water would pool in and settle in the footwells. Turned out the door seals were at fault, and were not keeping the rain water out as they should have. It's definitely a manufacturer issue
What if you installed a ppf coating which damaged the seals
The last time I was this shocked was when America blew up the Nord Stream 2 pipeline, and then people believed that Putin did it.
I bought brand new M4 a year ago and the number of issues with it was grounddshaking. It was never this severe as in your case but condensation in cockpit, foggy front/tail lights after every single rain or even humid weather, doors and floor cracking at speeds of 120 km/h, engine juming on RPM on idle left and right were just to name the few. I was super excited since I was saving for it for couple of years. Excitement to massive dissapointment was heartbreaking. Dealership told me that all of those issues are "normal" and didn't help with anything. Still considering battling them in court but those tend to last years and cost fortune. I feel for you man.
The condensation in humid weather is somewhat normal (depending on the degree of wetness).
As long as it disappears after a while of driving, everything is fine.
(There are small holes in the lights that are for air exchange and can cause this)
A "fix" for the foggy windshields:
Put an old sock with kitty litter under the passenger seat. Its not only a BMW issue, but a lot of brans issue..
In both cases its physics that screw with you; air inside stuff is humid and warm and when it gets cold, it cant hold all the wet anymore, which then condensates on the windows.
The cracking can be caused by the stiff suspension, since the body of the car works more. And especially the brakes will make their sounds, but those are normal sportscar sounds.
The amount of rpm jumping on idle would be interesting to see, so one can judge if its healthy or not.
Just did a little research, the fluctuating rpms could be caused by a dirty/faulty MAF sensor, or the sparky bois.
@@chimei-tekinaneko8318 Thanks a lot for the answer! I will definiately try those methods out. As much as I know that sounds and cracking is normal in sports cars since i experienced it with other cars but this is more like turbulent cracking if that makes sense. On straights.
Absolutely astonished & sorry to hear all this man, not only given my love for the chassis & brand, but at their dilligence to avoid taking responsibility for what is clearly a quality defect. Hope this has long since been resolved.
I think the buyer protection around cars is bad in general. I bought a new Citroen a number of years ago. The Speedo would cut out and car would go into limp mode and the power steering would stiffen up. We had numerous sensors replaced and in the end sold it as soon as we could. If you buy almost any other product you can take it back to the store for a full refund if it fails. Oddly this seems not be the case with a car. This is in the UK, so it sounds like Australia is the same.
Had a leak in my 2002 530i. Same thing. I’ve owned 4 BMWs. When called BMW North America about another expensive repair from a garbage part, i told BMW that Toyota stood behind me to correct when i had an engine failure and subsequently his answer was, ‘Well, we’re not Toyota’. Apparently not. I’ll never buy another BMW.
As someone having owned and owning several BMW products (BMW&Mni), living in the region of Europe where they actually are designed and manufactured,
i can safely assure you of the following:
Even the smallest engine specced (of any series), not to speak of an M2, is built to do Autobahn miles at a constant 100mph+ for 365/24/7,
built to withstand ice, snow and the most adverse weather phenomenons (not even existing in Australia),
with a 4 year full service care package including 4 years of full warranty (on everything),
and the most obliging and goodwill service in case something is wrong - of all manufacturers i ever wittnessed or owned (VW group, Volvo, Citroen, ...).
Like the one and only issue i ever had: a minor defect between seat mount and upholstery that occasionally caused some minor screetching noise in one of the Mini's after 3 years - which was promptly fixed without 0 cost, hasn't returned ever, plus a free replacement car for a day included.
I watched your version of the story, here is mine:
That F87 M2 (those were made in Leipzig/Germany) was for sure perfect when it left the factory doors.
But then, some 10000+ miles away: was that really, actually, a personally configured, and ordered to be built, brand new F87,
directly shipped from Germany to Australia?
Or rather a "good as new" F87, exported to America, going through various hands and dealerships, finding it's way to Australia via god knows strange paths?
Maybe had a windscreen repair - not with the OEM windscreen and to OEM specs?
Then it was brought to some detailer, which as sure as hell doesn't has access to the BMW/OEM systems/specs, introducing one or more leak points while reassembling?
Then it was not driven for weeks and even months - aka neglected - with all drainage points and seals, inevitably, clogging up with leaves, dust & pollen?
And all of a sudden, just because of rain, has mud in the doorseals - like oh so typical when the car was flooded or driven in deep water?
As good as i know how obliging and goodwill BMW are, i know how strict they are, when presented with bullshit.
There are 3 variants:
1. If an actual factory fault or obvious defect within warranty time happens - it is documented, the reason/s searched, tracked in the BMW systems for QM & product improvement/monitoring - even back to the HQ in Munich/Germany - and fixed promptly.
2. Even after the warranty time - where in 99% of cases, costs are shared (BMW pays the parts, you pay the labour).
3. If you serve a "Oh no, i didnt do anything wrong" bullshit story, no matter if chip tuning, wrongly done detailing, mistreat, misuse or any botchy fiddling on the car - yes, you get a kick in the butt.
That's also the case, if you present a car, no matter how nice or new, that was originally exported to other (world) regions.
The reaction of the dealership indicates version 3, and from wittnessed experience i can only assume - rightfully so.
Why? See point 1.
Currently having 2xF56 and 1xF21, built 2018, 2019 and 2021, with all 3 with those very exact frameless windows and seals, and 0 issues - in European weather conditions,
and no entries found on such a water entry problem in "Motortalk", a german forum with literally 10's of thousands of european BMW owners,
it is safe to say one or more of those above mentioned points are sure closer to the truth, than that clickbait / fishy / BS story.
It could be a rare or one of a kind error on exactly that particular M2, or an incompetent BMW dealership, yes, maybe, it is 10000miles away after all - but i really doubt that...
If you get that ceramic stuff on one of the door seal rubbers, and it stays there, maybe it has created a coating on a rubber, and cracked over time, leading to small tunnels on rubber surface for water to get in.
Had exactly the same issue with my wife’s VW Fox years ago. Turned out it was a defective side mirror that wasn’t insulating properly and water would seep in that way. Took the dealership months to find the cause..,. Good luck!
That certainly sucks. Do a timelapse of water flowing in as a follow up video. Also having a company put ceramic coating on might involve removing some parts? That’s a big issue towards pushing Blane to the dealer and then you should be targeting the company that did the coating. Can’t imagine BMW forgot to text waterproofing their cars in all cases so something went wrong in you car only. Do a follow up video for sure please.
Please keep us posted, this situation is complete BS, Have you tried up the food chain to rule out if it is the particular horrible dealership ? or BMW Corporate ? They have to know they need to fix this problem. You have a platform that can reach many people and glad to see you are using it. Keep their feet to the fire and I am hoping you get a good outcome
Modern car manufacturing in a nutshell.Hope you the best Ermz!
Think I might know what the problem is as I had same thing with 640D. There is a hole in firewall between cabin and engine bay for steering column if car is to be Left Hand Drive (i.e 2 holes for steering column, but only one is used.) In BMW's wisdom, they do not blank it off, it is left open. Normally rainwater runs past this opening vertically to the ground. But In my case, and the garage said they have seen it many times the narrow channel by this hole got clogged overtime with leaves etc. so water did not flow past the hole. It went through the hole with the same results you are seeing. Could be that because you park on a slope, water is running down firewall and into hole.
I am having a whole bunch of issues with my 2011 BMW 135I and I keep telling myself I wish I could afford a brand new BMW maybe then I would not have so many issues. This video kind of makes me rethink that thought
I only owned one German car in my life, brand new in 2002. That was my first and last German car since. No need to explain.
my dad has a g80 m3, no issues so far, picked it up christmas eve, 2021. we've had it serviced a few times, as per recommendation from bmw themselves, our local dealer is great, even offered to let me peek under the cover of a (sold) m4 csl. the response from your dealer was garbage, putting it on YOU for just happening to get one bad apple of an m2.
I would look at the door seal. The dirt there suggests that is where the leak is located. I would also check for a sprung door. Meaning someone has leaned on the door and slightly bent it so that it does not close properly.
I feel your pain ! Must be very frustrating. I own a 2017 330 I base and I had had the exact same issue when my car was park at a slope on the street. I noticed the condensation and a few days later noticed water at the rear footwell. It happened a few times but a I was able to dry it up quickly.
Turned up that the issue with the door vapor barrier seal that was old and needed to be changed . I changed it and never had this issue again .
Now on a brand new car it should not happen of course . Given your car has frameless doors it may be another problem. Perhaps the ceramic coating as few others have mentioned.
BMW do some weird design things with their doors, excess water is allowed to pass through the window and out to the bottom of the door with only the vapor vapor barrier de protect the inside of the car ….. kinda messed up .
Keep pressure them until they cover all cost on them and buy and Audi instead ….
sad that you had a bad experience. my fa///Mily has owned nothing but bmws for the last 5 years and none of them had no issues . my dad bought his dream 2015 m2 f87 manual. its his daily driver he drifts it on any surface. and hes been loving it
Ive had my m2 for a while now. Never had any issues with it same with my friends m2's too. Never heard of this before. Crazy man you must have had some bad luck with this. I hope they sort this out for you ASAP! Good luck and get the solicitors involved.
I just posted a comment on what I think happened. Looks like when he parked it outside for months at a time, organic material from a nearby tree built up and blocked the rain channels. Heavy rain eventually pooled up in the weather stripping and found its way inside. Its not BMWs fault and rather his that he didn't maintain it properly
@@Desert_Spec @3:34 @6:67 @11:07
You can clearly see visible water level marks as the water starts to receed, this car was partially underwater at one point.
Water level marks are a dead giveway.
@Tampa Bay Boat Ramps I initially thought the same, and potentially he did leave his car in a partial flood. However, I think that could also be where the water has pooled up after the factory water drain was clogged. I've seen other issues where sunroof drains get clogged and a similiar thing happens. Nevertheless, I still feel like this is owner's neglect rather than the fault of BMW.
@@Desert_Spec No chance water pools up in between the door jamb and the door without it being submerged, same way it comes in, it comes right back out, car was submerged for sure.
@@Desert_Spec This is exactly the likely scenario. All you clowns saying to get solicitors involved and that need your heads read. Find someone who knows how to fix a damn car, not apprentice mechanic at a main dealer
Really sorry for you mate. I have this exact bmw M2 comp. This has been my daily for a while. Never had any issues in rain or whatever to be honest. Something doesn't add up..please keep us informed
Definitely a sheer driving experience that BMW offers to its customers.
What are you parked under? Rain water would not leave all the dirt? Something not adding up?
I had many 5er and 3er BMW the last years and now an i4. One 3er series had problems with sensors. They must be exchanged every 12 months. But no more problems. Also with Audi I made the experience, when there is a problem drive first to a independent garage. In Europe/Austria we have the ARC/Oeamtc. And with this information to BMW garage. Hope for the better for you. BMW is still "Freude am Fahren"!
Freudig am Zahlen triffts eher.
I have seen where a rear reinforcement bar bolts on to the rear body panel . Between the reinforcement bar and rear body panel there is a 4x4 covering . Without this covering the water goes through the frame rails and down the floor of the car . The water ens up in the rear floor and travels . I don’t know if this is the case but I seen it happen .
No experience with a brand new BMW but experience with an old old BMW 735i. Water intrusion was not uncommon from the heater box gasket. A water channel ran along the heater box beneath the windshield drains and was intended to drain out to the fenders. When the gasket failed or if the fender drains were heavily blocked water could enter down the firewall under the carpet in the front floor boards. If the leak was serious it could easily reach the rear floor and puddle. You are parking on an incline. Depending on how steep all the water can run beneath the carpet and padding and puddle in the rear floor. Leads me to believe a new car has a defective gasket or flaw in the water channel drains. My next guess is there is a blocked sunroof drain at the rear or missing drain connection. If you are parking on an incline with the front higher than the rear all the water drainage from the sunroof will drain to the back of the sunroof drains. A good test would be simply park in reverse of how you typically park and see if the water still intrudes the rear if at all.
I would have loved to see what kind of trees were hanging over the car on the driveway. I'm fairly certain the sap, dust and or leaves got carried by the rainwater and clogged up the drains. Also stupid that you'd have the car parked for months at a time, especially after investing a lot of money into keeping it looking mint for a potential sell, AND NOT PUT A COVER ON IT which would have prevented EVERYTHING hahaha.
The funny thing is BMW and other lux brands have no reason to design cars to be reliable. the vast majority lease them so these OEMs design them to be relatively solid for 2-3 years of run time then fall apart.
*keyboard warrior activated* It doesnt look like a complex issue to me, i think leaves have been washing into the door jam and allowing water to soak into the leaves and mud, potentially pool above it whilst parked on that angle. This lets the water circumvent the seal through either the holes in the seal or finding a gap where hydrostatic pressure can overcome the seal if its not made a perfect seal along it, allowing it to drain down into the corner of the door and fall into the foot well.
Solution to this would be to wipe down your door jams frequently if parked for a long time. or just give it a check if theres been some strong winds as the leaves likely collecting by the windscreen scuttle panel, if on the offchance it allows leaves to escape past it into the door jam (if thats what they call it?)
I also noticed someone mentioned ceramic coating, curious if that could exacerbate it
That's what I like about BMW, they don't obey by society's rules about car shapes and body types: The Z3M "Clownshoe" combined the interior space of a roadster with the aerodynamics and sportiness of a station wagon. The X6 combined weight and size of an SUV with the roominess and rearward visibility of a lifted coupe. And the M2 Competiotion combined the sleek silhoutette of a coupe with the weather resistance of a windowless barchetta
Jajajaja jajajaja, cachondooo, por eso BMW es la marca premium que más vende del mundo.
@@mrr3808 If millions of flies eat shit, then eating shit must be good right?
Typical BMW behaviour. It's the same all over the world. I've had a friend of mine drive an X6 over a puddle of water, and the car never started again. Never, not even BMW could repair the car. He only solved the issue through legal action, suing BMW, spending 8K€ on legal fees and waiting 2 years. BMW ended refunding him the full value of the car.
@@JorgeCanela quizás, pero es la marca premium más vendida del mundo, no todas las marcas premiun son perfectas, Audi y mercedes también tienen sus fallos. En mi opinión BMW es una gran marca
@@JorgeCanela yo tuve un A7 y sinceramente no fue una joya, ahora tengo un Mercedes glc y también tiene sus defectos. El próximo será un x6 y tendrá sus ventajas e inconvenientes
This same thing happened to me. Only an Oldsmobile. Wife and I went on holiday and it rained at home filling the car while we were gone. Thank goodness covered under warranty after I got passed off. The flap allowed water to run down into the car.
Thank you for your honest assessment, and sorry that you have suffered so much over this issue, this is going to be a major blow for all the German car fanboys that criticise all Italian cars for being rubbish
Having owned a long list Alfas/Fiats for the last 35yrs & been mocked relentlessly by mates who only buy German I’ve never had one with a catastrophic failure like that.
A 20yr old GTV I gave a grand for served me faultlessly for 2yrs & 35k miles until it was reversed into by a truck. Lol
Feel so sorry for this guy & truly shocked how he’s been treated by BMW.
Hope he gets compensated
Tough luck, brother. I really hope the outcome is positive and expedient (from here at least). So sorry.
I have a Volvo XC60 that when parked on a slope (facing uphill) in persistent rain will fill up the weather seal on the drivers door with water, it never enters the vehicle because of the position of the seals, but it will spill water out all over the ground when you first open the drivers door. I think to reproduce your issue the vehicle may need to be parked on a similar slope as your driveway and the car soaked for long enough for the weather seals to accumulate sufficient water to overflow. You may have a similar issue to my Volvo where the door drainage holes aren't draining properly when inclined vs when on level ground.
In europe bmw’s have benchmark quality, I don’t understand how over seas its completely different, maybe where they are built makes a huge difference. What made you buy it if you were planing to emigrate?
With the amount of water coming in in a single rain storm, it should be easy to find - e.g. in a car wash. Did they remove any seals when they did the coating and not install it back correctly?
That is the only thing I can think of and I completely agree.
Probably this, I think he's about to be very unhappy with the guy he went out of his way to give a shoutout to lol.
@@SpartanArmy117 I think so too. In the BMW production line they actually test for water leaks - unlikely that such a significant leak would slip through.
I’ve got a BMW e39 530i and water used to leak into the car and it would pool up in the back left footwell. For mine it was coming through the back left door. I had to take the door card off and reseal the inner lining of the door a couple times and lately it hasn’t been leaking. I know it’s a completely different chassis and it could very well be a completely different problem, but you or the factory should take off that door card and see if it’s got water damage or if it’s damp.
Dang, I'm so sorry to hear about your experience with a new vehicle. Try reaching out to BMW Corporate!
Would love to hear updates on the situation in the future.
I would like to hear the day BMW takes responsibility for this from you Ermin. Sorry that you are going through this. Especially what is always claimed as the ultimate driving machine.
I owned a 2017 M140i and got the same issue but only once. I never undertood what could cause such amount of water at the left back seat....lucky me it just happened one single time. In 2021 I bought a blue M2C same as yours, never got this problem with this car.
I was thinking of buying an M2 here in the uk but not now thanks for bringing this to people's attention
Did the leaking start before the car was taken for detailing?
Wonder if that car was as new as you thought it was when you collected it, or if it’s had issues from the factory to the dealership. Having worked in the automotive industry for over 30 years, I can tell you this happens far more than you could imagine
If it’s rain water, the dirt does not make any sense.
Probably a family member took it for a spin.
Let's say the weather seals were faulty from the BMW factory allowing rain water to puddle in the car. How did all of the dirt and debris get there? All of the dirt and debris just does not make sense to me.
Likewise. It shocked me too, especially since we had two other cars parked adjacent to it without the same dirt build-up. As I live in a valley with lots of trees, all I can posit is that there were a lot of leaves/foliage run off that were blown around during the rainy season, and due to the drain design of the BMW, it led to rapid clogging/pooling in the door aperture. Bear in mind I had been locked down for around 4 months at the time, and couldn't drive the car anywhere, so I had no reason to even open the door until it was lifted.
I've owned 4 bmws and none had issues like that, but I also don't park at an angle. It is frustrating and very very sad from bmw to treat you like this. I live in Germany and had 2 ´major´problems with my bmws out of warranty: Time chain at 5yrs and 106t kms supposedly rattling (320d): bmw changed it for free under `goodwill´. This was my very first bmw. So after being so happy about customer care, I bought my second one (320i)... My third bmw (x5) had an issue with the adblue system and front suspension: changed under goodwill at 120tkms and 4yrs. So after all I have been driving these vehicles for over the 200t kms mark (320d 235t kms, still have it - no issues other than reg. maintenance, 320i (2002): 190 t kms sold, changed a radiator and a generator at 160t kms, other than minor rust issues starting at 15yrs no other problems), x5 now at 215t kms - still have it, changed a lambda sensor for 90Euros + labour. So I went and bought my 4th bmw, which has 1000 kms on the clock. Well see how it will be.
I hope you get your problem resolved quickly. I would also bet on ceramic coating issue around the seals.
Twenty something years ago I had a friend who had a (back then) fairly new (and expensive) e46 Limousine, which also was collecting water on the inside. I think on his the windscreen wasn’t properly sealed.
Is it possible one of the seals isn't sitting properly after the detailing? I had flooding of the rear floor in my E39 when I bought it. It turned out to be the door rubber wasn't quite in place.
I’ve had a 2020 Z4 for a couple years and not had a single issue, I am not a BMW fanboy by any means. Just liked the V6 and convertible.
I was chasing a similar problem on my Infiniti Q60 coupe. Every video I watched pointed the finger at the sunroof drains. Spent fruitless hours trying to correct it to no avail. Finally realised the passenger window did not seal a finger nail thickness at the top on the passengers side. Car was parked on a slight angle. Sat in it during rain and could not see a thing but the water still accumulated. Water ran down the door seal and flowed in under the scuff plate and plastic door trim on the sill. All invisibly.
Damn Ermz, i have the m135i and its been nothing but solid. For a M2... thats fooked up bro.
Pre 1997 BMWs = “The Ultimate Driving Machine”. Post 1997 BMWs = “The Ultimate Leasing Machine”.
It leaked mud on the door frame too? looks like it’s been driven through mud and water?
I’m very interested in the outcome of this video…I’ve been contemplating a M2, M3 or M4 but it does seem like BMW’s are the new Maserati when it comes to vehicle issues…
Trust me you won’t have such issues I’ve been with BMW since 2010. All new cars from showrooms. No issues. I think the ceramic messed up his seals on the windows.
we wanna see you win! full support from me