How to Customize Your Hearing Aid Programming | MyPhonak App
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- čas přidán 8. 11. 2021
- How to Customize Your Hearing Aids using Self-Programming with the MyPhonak App for your Paradise and Marvel hearing aids. Dr. Cliff Olson, Audiologist and founder of Applied Hearing Solutions in Phoenix Arizona, shows you how to program your own Phonak hearing aids using the MyPhonak Smartphone App.
For more information on the myPhonak app, visit bit.ly/3mWLURL
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I know this video is 2 years old. I have Phonak hearing aids. My hearing professional never showed me how to set up the app. Every Thursday I go to trivia night in a noisy environment. I followed your instructions and was able to understand people sitting at my table finally. Thank you for making it simple.
Bought Paradise online and you’ve allowed me to optimize their usefulness through your videos. Thanks ever so much
Great video! I have problems in those two environments you described. I will make some adjustments to see if I can get improvements. Your videos are such a great source of education for me. Very much appreciate the time and effort you and your wife take to create them.
Can't wait to use this app. Going for fitting for my new Phonak Audeo Life hearing aids in a couple of days. Knowing more about these custom settings makes me feel more comfortable about having to need these devices. Thanks for all the information in your videos Dr. Cliff
This is the information we need before 'playing around' with hearing aids. The "What Does What Course." Thanks, Dr. Cliff!
Thank you Dr. Cliff. I needed hearing aids. I knew nothing about them. I found your channel and did my research there. I am in Maryland. When I went for an audiology appointment, the audiologist fitted me for Phonak Paradise rechargeables. I was happy to have learned about them from you. It greatly reduced my anxiety level about the whole experience. I wear them every day. They make such a difference. Thank you again!
Various aspects of improving performance of Phonak hearing aid have been very well explained. Importance of changing one setting at a time would be very useful. Thank you Dr Cliff😊
Very clear presenter
Thank you for this video!
Very informative video. Thank you.
Very well explained!!!👍🏻
Great channel, you have helped me a lot. Thanks
Dr. Cliff thank you thank you thank you. I have Kirkland version 9's and use Easy Line Remote which I love but, I never thought of the one max at a time. This is fantastic I can't wait to fine tune my loud room settings as it drives me crazy. Also easy line remote has the same settings except Dynamic is called Contrast.
Thanks! Gosh, I needed this!
Your awesome! Thank you!!
Thanks for the video.. I made some adjustments on the clarity for the tv program.. I went up on the soft sounds with the tv on and off.. I noticed the sounds I was hearing with the tv on was things making soft sounds such as the dishwasher because you can’t hardly hear it running with normal hearing.. So it made a racket while soft sounds were up so I found it was better to go back down on it .. Getting there though.. Plus I have to consider every one else hearing is normal besides mine.. Have the washer and dryer in background sometimes as well..
I just bought my first pair of hearing aids, I believe it's the phonak 90 lumi or paradise, one of those but it's the rechargeable one so this video will be great. I already have an incredibly soft voice so I won't need that setting 😅 but the noisy environments I struggle with my anxiety become of the overwhelming noise so having this set up I hope will help ease some of that anxious feeling :)
Very good and easy adjustment for différent paramètres,please go more slowly
Thank you 💕👏🏼👍🏻
Cliff, can you do a video (or two) on two related subjects?
(1) The importance of having a dark mode for the app interface-of ANY hearing aid, not just Phonak. I go to the theatre frequently, every theatre is different and there’s no way to make nuanced adjustments on the app without the white-background screen disturbing those around you.
(2) Your review of the Signia 2-processor model blew my mind, because I FINALLY understood why the Bose Hearphones were so much more versatile than ANY hearing aid - including the Phonak Naida Ps that I now wear - in letting the user control real-world and streaming input independently. CLEARLY the Hearphones were designed with two processors, one for each function. And dollars-to-doughnuts, the reason why the new Bose hearing aids don’t Bluetooth stream is because they eliminated a processor in order to keep them small - and because at that size, they couldn’t replicate the Hearphones’ level of control between functions, which must have established an operational standard for Bose. On regular hearing aids, the transition time between the release of the Bluetooth hold and your being able to “reclaim” real-world sound is a constant pain; as is not being able to adjust the two levels of volume independently. In fact, I usually have the Hearphones with me anyway, because in some environments they’re much better able to handle my needs. Give some thought, please, to advocating for a separate Bluetooth processor as a standard feature. (My hearing loss is moderate to severe, by the way, and the Hearphones would still provide ample benefit if I hadn’t started losing high note-pitch and key center in music. And my audiologist is excellent: it was his Real Ear Measurement of the Hearphones that triggered his ordering a power BTE pair for me, rather than trying yet another RIC that didn’t deliver a wide enough envelope for the way I need to hear music. And for that, the Phonaks are a life-saver.)
Good point about using the Phonac app in a theatre setting. I turn my iPhone's display brightness to the minimum setting. This, and keeping the iPhone on my knee, out of the line of sight, this seems to work reasonably well to prevent disturbing my neighbour during a play.
Excellent video? One question: How do you remove the program? Thanks much!
II have learned a lot from your video's. Thank you. I started out with Oticon hearing aids and after several weeks I decided to switch to Phonic Audeo P50-R. I like these a lot better. My Tinnitus has disappeared and I understand speech better. The problem is my audiologist forbids me to use the app. I do understand sound and the adjustments one can make with the app. She wants me to leave all adjustments to her including the volume. I hear way too much of the high frequencies and it is disturbing. It sounds like I have chains clanging everywhere I go. Is there a reason to not make adjustments and leave the programing the same, like do the hearing aids learn and adjust themselves ?
I am from the Netherlands and being a huge fan of yr channel. Does this phonak software also work with sennheiser all day clear model? Same company, right? The standard sennheiser app seems to be too basic compared to what you showed in this video. Thank you!
The only reason that I consider buying Phonak Audeo Paradise 90 R is the availability of speech enhancer and dynamic noise cancellation. Question: Is it possible to compensate for the missing features with My Phonak app. if I buy Phonak Audeo Paradise 70 R?
Great for the Paridise and Marvel! What about the Audio-P-R/RT?
Do a video like this for Resound app and hearing aids please.
Hi Dr. Cliff, I've been following your channel since the end of last month (Oct) when I started experiencing "double hearing" in my right ear. I could not find any related topic in your channel, but an online search indicates that I might have what they call "diplacusis monauralis". I already booked an appointment to see a nearby audiologist (in Canada) but the appointment is still about 2 weeks away. My main symptoms include hearing additional sound in my right ear, on top of the original sound, with different tone/pitch, and light imbalance especially in the morning but nothing else. I don't notice any hearing loss compared to before. I wonder what should I do while waiting for my appointment 2 weeks later, as the dizziness (although rather light) still bothers me. Thanks for any advice or suggestion. Sorry that the question I ask here has little to do with the video above. I like and appreciate your channel.
Hi Doctor. What about customizing bluetooth streaming like the oticon with it's three band equalizer? I also heard another article about the active vent receiver is it possible to have that in the phonak naida ultra power paradise 90? Thank you in advance.
Can anyone tell me how to get this to replay so I can listen to it again the information is valuable and I missed the majority of it from one viewing
Hi Dr Cliff, do you have a video like this for livio 1000?
Great Video, tried to hit the Like but nothing happened...take that aback, got it. Am trying to remove some programs I put in due to experimentation. After that, it would be nice if I could program the left ear to be lower than the right ear and then save the program. Any chance you have an answer to that request?
I have a Costco ReSound GN HA pair. I have tried the ReSound app on a iPhone and had some success, BUT--the app kept hanging, and required completely turning off the phone, then restarting phone and app. This was such a bummer that I stopped using the app. Seems the app was not well written and updated for HA's or phones. What I would really like to adjust are the individual freq bands, compression and gain. The feedback suppression works different on L and R HA's Costco only can give us 4 programs, the phone app is flakey.
Does a Phonak Naida M-SP have these capabilities, or would I have to go to a higher technology?
In my left ear I have the audiologist's diagnosis, what device do you recommend because in the left ear I have 50% hearing and I hear highs and not lows
Is there an option to costumize the noise reduction frequency? For intense all below 200 hz? I have disturbing low frequency sounds in my environment from machines etc.
Does the phonak nathos auto micro have bt streaming capabilities?
Are you able to select Bluetooth features with this app. Example, can I just have one ear with Bluetooth on and the other disabled?
Hi. Great videos and information. Based on your videos I purchased a P70 disposable batteries. I have a question. If the P70 is set to Automatic, will it automatically switch to Restaurant, etc? Or must I do that within the Android App? Thanks.
Good question , I get the impression that the Home Setting ( Automatic as you call it ), will "work out" your environment , without having to change programmes via Remote Control ? Not sure if this is what happens .
Does the Phonak Dynamic hearing aids have a hunter program to muffle the sound of the shotgun blast as it's happening?? If not what hearing aids do. I know signia does but I had soo many problems with signia hearing aids that why I am looking for new ones and right now I'm looking at the Phonak Dynamic. But I want something with the feature that I spoke of above for shotgun hunting.
Fascinating. How do these adjustments compare to the "Restaurant" pre-programmed setting on Remote Control.
Also, can you suggest where to put your settings in an Airport environment with background noise when you are trying to hear your gate agent make announcements.
Hi , Im a paradise 90 user . as hearing is very personal , and the "Restaurant" setting is Phonaks " best guess " I am tempted to give the the custom changes a go , to get what I Like , in that environment .
I am about to purchase waterproof Audeo aids and am a bit confused by the different terminology.
Marvel
Paradise
P-RL
Technology Level
Life
Is there a glossary that explains what each of these terms includes and excludes?
I did not get a remote control with my Phonak Audeo Lumity 90. So can I still adjust settings just with the App.
I would like to customize the Volume and Balance settings on the program for using the TV Connector (TV Connector + Mic 1), but there doesn't appear to be any way to save those settings. Why ? Can this be changed by my audioologist ?
I tried out the preset music and restaurant programs in the MyPhonak App. I didn’t want them as a program on my Paradise hearing aids as I only wanted to use them on the App. When I took them off my hearing aid they disappeared from the App. I can only get them put back on the App as a choice with the computer at the hearing aid office. Can I use them on the phone App only without them becoming a program on my hearing aids?
A nurse was taking out wax from my left ear and she put a tear in it, but I'm supposed to get my hearing aids soon. My Dr said not to wear them why ?
Can I adjust Phonak Naida M90?
I would like to be able to control the direction of the sounds I need to hear with my hearing aids to hear and understand speech better. I need to just pick up their speech and amplify it enough to hear some of it and not everything else around me at the same time. And I would like to be able to have more amplification for softer voice and sounds to get them up to my level of hearing. Some people have softer voice i am not able to pick up at all so my hearing aids need to pick it up and amplify it a lot more to help me hear some of it to understand speech and read lips helps me too if my hearing aids can pick up more sounds of speech I can amplify it and understand speech better.
I am testing a Phonak hearing aid for a week. I am OK with doing the dynamic settings but have a problem to save my individual ear volume settings. My right ear needs higher volume than my left ear - once set, the setting changes by itself by adjusting the left ear to high volume whenever I use my phone and it goes back to my saved setting. It sometimes changes when background noises change like going outside. I notice because I hear a swishing sound in my left ear and have to readjust it back again. How can I save the individual ear volume setting?
W this phonak aphere can I buy this Phonak App???
Sounds good, why do the hearing aids go south on a Sunday and my hearing aid professional is not available. Connection errors, why are my 6k dollar hearing aids having connection problems?
I need the programming for signia hearing aids.
I tried newest Starkey and Signia rechargeable (Starkey really bad )
Is the setting lost once we open battery compartment for ITC hearing aid. Does the app save the existing program and the modified app? I am from India
No explanation to saving balance settings ? I can change the left to right balance, but I can't save the balance settings
Ordered a set of P90RT. Audiologist charged me $7800. Sure hope they're worth it. Thank you.
I've heard that Signia has a new phone app for their AX devises. Does it allow for a similar adjustments?
Signia Assistant i have tried . its Artificial Intelligence ( AI ) had me baffled , so I'm back to Phonak Paradise P90's. Dr Cliff's video , has some great ideas .
Great explantaion but would have included "How to recall saved program"
how do I turn on my KS-10 Tcoil?
I just purchase the Bluetooth hearing aids. Question when I'm listen to music on Bluetooth I can still hear people talking in front of me how do I turn off those people talking and only hear the music
Does anyone know how to edit a customised program and save it when you have tweaked it slightly? I don’t want to create another customised program just change it and save it again as the same name.
I don’t have the 2 buttons Clarify and Comfort. Version 4.0.6
I just got a galaxy A25 and iam having static and cutting out with my phonak hearing that I have had connected to A23 galaxy
Cliff, thanks for your great help!! Two questions:
1. I want to fine-tune the hearing aids with a CUSTOM setting, then make that my "AUTOMATIC" setting (e.g. when the hearing aids are turned ON in the morning). Instead, users have to change from the AUTOMATIC setting to their CUSTOM setting EVERY time they use the hearing aids!! Frustrating. The woman who helps adjust the hearing aids at the hospital is unable to replicate a CUSTOM setting into the AUTOMATIC setting. Instead, she creates some "mix" of setting changes made over the prior week(s) since last meeting with her.
2. Why does the sound volume commonly alternate between the right and left earpieces? While laying on a bed with NO apparent background noises and no head-movement, the volume will randomly jump back and forth between the two earpieces. Is there something "broken" in the App or "broken" in the synching between the two earpieces? Or, is there some setting that will "lock" the volumes set for each earpiece so that the volumes will not change (unless the user makes adjustments on the mobile phone and/or by touching the back of the earpieces themselves)?
RE 1. I suspect that would require a new chip for the hardware, which would remember the last setting before the device was switched off. That way we wouldn't need to have our smartphone in our hands when we switch on again. It might have to draw power from the batteries even whilst off.
I absolutely agree with Point 1. “Save as default” should be an option.
After I had a bit of a moan on the subject of fine-tuning the device, it turned out that the Automatic mode can indeed be tweaked to suit. Maybe the audiologist at Boots (in the UK) had a more sophisticated piece of kit. She did say that whilst we can save a variety of settings ourselves, only she could reset Automatic. Default would be a more sensible name for that setting; Automatic implies it works things out for itself. Forget my previous reply; it got overtaken by this discovery.
I got the 10.0T and have the app that you are talking about but it lets me change the settings and gets to the point to save put in the save word hit save and all I get is red letters saying you can’t save. So what do I do now. I have spoken with the audiologist and all he says is the app is crap. So help me out here. Thanks
How come my remote goes really low when i use it i turn the volume up it goes low maybe the pairing isnt set right
I'm not sure if you're showing an older version of the App, but I have the most recent version and the screen definitely doesn't match up with what you're showing.
Cliff,Own 2 Signa Hearing Aids,1 is a Pure 5X 312 the other is a Signia Charge & Go,same Rocker,can I charge it with a Siemens E-Charger 13-M (no longer made)?Question #2 Can I convert the rechargeable Charge & Go into a 312 Battery Unit by changing with the Color Change Kit with a Battery Door?Medicare doesnt pay for anything so Im trying to save $$,Thanks!
Hi Kenneth, unfortunately, you cannot change a Signia Pure C&G into a disposable battery version. The color change kit only works with an identical make and model. Therefor, once you go rechargeable, you're stuck.
Inadvertently I got additional settings beside Automatic, TV Connector + mic, Restaurant, Music, TV, as well as 3 Calm situations. I woud like to know how to rid those settings on MyPhonak hearing aids, thank you
Remove the 3 Calm situations settings is the question
Have Samsung 32a cell phone, how do I connect my phonak hearing aids to Bluetooth?
I had to get an iPhone. My Samsung s21 was not compatable with my Oticon More2 hearing aides.
I got phonek charageable machine but it’s charge only two hours what to doo 9:58
My church has areas to sit so you can hear voices clearly from the priest to the hearing aid. How do I set it so I can hear the voice...not all the mumbling as the sounds bounce off brick walls. My hearing specialist set it up at our church. I have a rechargeable bicross now..have no clue how to get the voice directly to my hearing aid..I am deaf on the right so that aid is a microphone..the left is where I really hear from.
Thanks,
Theresa
Hi , does your hearing aid have " T -Coil " on it ?
The diary is no longer available in the app
How can I change settings in Oticon Zircon 2 Hearing Aid? Do we have any software for that for mobile devices? TIA 🌺
Should be the Companion App. Did your provider review this with you?
This is all great, but after I select one of my custom programs, it just sets itself back to autosense after a few minutes. How do I get my hearing aids to maintain my custom program until I want to change it?
I think it's whenever my phone makes a sound that comes into my hearing aids through Bluetooth that it resets. Can I change the default program that it bounces back to, so it's my custom program rather than autosense?
Is there a programme suitable for watchingHome Cinema films?
I would recommend you get a TV connector and stream it to your hearing aids. Your Audiologist can customize the streaming settings almost perfectly.
Hi sir
My teacher slapped me four years ago,and I started hearing ringing sounds and pain but l never went for medication. Today my ears remove too much fluids everyday, can I stills be treated now and how?
I wouldn't know without testing. You need to go see a doctor.
Please emphasize that the APP is only available with the rechargeable Paradise model.
The app is available with all Audeo Paradise and Marvel devices whether they are rechargeable or not.
@@DrCliffAuD it may be available for the Marvel's. But most of what you demonstrated doesn't work on them or it's very limited.
I have Paradise Naidas UP (675 batteries ),and application is working.
@@DrCliffAuD Hello, thanks for your videos. I'm new to hearing aids, so you help me a lot with your videos. I bought a phonak audeo P50-13T last week and can't connect two hearing aids to the program at the same time, writes: "Your hearing aids are not supported by myPhonak".
I can connect to the program only certain devices: left or right. Can you tell me what could be the problem?
@@ozrenpale5453 how do you like them?
I've a HUGE problem with this app.
I am a musician/performer, and a live music listener. When in performing and listening situations, I must adjust the app for that particular situation constantly. Every situation is different. If I perform in multiple situations per week, there's no way I could save dozens of settings, and... even if I return to a specific location, the sound changes, and I need all new settings anyway.
When listening to performers, each performer requires different settings. Again, I cannot save these settings since there is so many.
I notice that if I exit the app, the devices returns to a default setting. I need things to remain the same at times. At a concert, I need a specific setting, and I don't want to be distracted playing with the app everytime it goes back to default. I want it to stay where I put it when I put the phone in my pocket.
I'm angry that I have to deal with this. I find the app lacking in so many ways for my purposes.
I am a skilled listener, know about EQ, compression, etc, since it is my job, my passion.
Can anyone help me? Any suggestions?
I've found that whenever I listen to live music, I have to remove the hearing aids from my ears, otherwise any "Music" settings will make the sounds shrill and unlistenable.
Do you really find that a hearing aid can handle the incredible subtleties of a live performance? Tell the difference between the sounds of, say, the Chicago SO and the Vienna Phil? Are we not listening to the hearing aid rather than the performers?
I find that the music quality it’s usually very good with the phonak ones.. they have a good dynamic range but probably depends on your hearing loss and how your hearing aids fit properly
My phone rings in my ear it is loud how can I stop this
How to access the customise panel of phonak in my Android phone?
Go to the MyPhonak app, bottom right hamburger menu.
Can I modify a saved custom program? Similarly, can I view what a program's settings are?
Do you have to get the highest end paradise or marvel to get all the app features?
No you do not. It works for all tech levels.
I use it a lot. It is a good tool but it automatically returns to the default program very quickly. Greetings from Argentina.
I agree with Juan !! I want to fine-tune the hearing aids with a Custom setting, then make that my "AUTOMATIC" setting (e.g. when I turn on the hearing aids in the morning). Instead, I have to change from the AUTOMATIC setting to the CUSTOM setting EVERY time I use the hearing aids!! Frustrating. The woman who helps me at the hospital is unable to replicate my CUSTOM setting into the AUTOMATIC settings. Instead, she creates some "mix" of setting changes I have made over the prior week(s) since I last met with her.
Out of date with the current app.
This video is 2 years ago. I’m looking for a newer video.
there is no acces to program , did you ever tried to found programming software , good luck
I find all of his videos to be extremely informative. HOWEVER. his non-stop spasmatic jumping up and down, like the Eveready Rabbit is very distracting. He needs to control his over anamated delivery.
Sorry snakebite. I'll try and keep my excitement in check.