Mazda CX 5 Oil Consumption. Mazda Warranty Extension. KIA soul Free Engine replacement update.
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- čas přidán 8. 09. 2024
- Mazda valve stem seals class action settlement program for excessive oil consumption and oil consumption powertrain warranty extension service program SSPD5. In conjunction with a Class Action Settlement, Mazda Motor Corporation has decided to conduct an extension of the Engine powertrain warranty related to excessive oil consumption. In addition, there is a Reimbursement Program, for limited qualifying out-of-pocket expenses (prior oil changes and additional oil purchased before the normal oil change interval due to oil consumption concerns) on certain CX-9, CX-5, Mazda6, Mazda3, and CX-30 vehicles equipped with a 2.5L turbocharged engine with the affected valve stem seals.
All current and former owners (class members) that are eligible will be notified by JND Legal Administration, who was appointed by the court to administer the class action settlement. Any Class Members with questions regarding the reimbursement program can visit www.MazdaValveStemSealSettlement.com, call toll-free 1-877-231-0642, write Mazda Valve Stem
Seal Settlement, c/o JND Legal Administration, PO Box 91414, Seattle, WA 98111, or email
info@MazdaValveStemSealSettlement.com to see if their vehicle is eligible.
The class action affects class members within any of the 50 U.S. States, the District of Columbia, and the U.S. Territories, whose covered vehicles (1) experienced the Low Engine Oil Warning Indication light before the recommended service/oil change interval of 7,500 miles or 1 year, or (2)
has had the oil refilled before the warning light (“Low Engine Oil Level”) came on if the customer or dealer noticed that the oil level was too low before the regular service/oil change interval.
Benefits provided under the Special Service Program SSPD5:
This program provides the following benefits: The Special Service Program SSPD5 covers repairs for 7 years (84 months) or 84,000 miles for oil consumption related issues only (including for engine repair/replacement due to oil consumption issues/related to the valve stem seals).
This SSP will not cover other unrelated powertrain items such as transmission, differential or engine failure not related to oil consumption.
Some vehicles are excluded from the Settlement Class and SSPD5. A list of exclusions can be found at
www.MazdaValveStemSealSettlement.com.
MAKE A CLAIM FOR CASH REIMBURSEMENT The only way to get a payment. Claim Forms must be submitted online or postmarked by October 19, 2024.
APPLICABLE MODLE(S)/VINS
2021 Mazda3 (Japan built 2.5T) with VINS from JM1BP******315204 - 403637 (produced from October 12, 2020 to September 13, 2021)
2021-2022 Mazda3 (Mexico built 2.5T) with VINS starting from 3MZBP******209389 - 307372 (produced from December 8, 2020 to June 16, 2022)
2021-2022 CX-30 (2.5T) with VINS starting from 3MVDM******233598 - 437812 (produced from December 7, 2020 to June 30, 2022)
2021 Mazda6 (2.5T) with VINS from JM1GL******602506 - 618909 (produced from October 6, 2020 to September 14, 2021)
2021 CX-5 (US/Canada spec 2.5T with 10.25" center display) with VINS from JM3KF******320280 - 472324 (produced from October 6, 2020 to September 13, 2021)
2021 CX-9 (US/Canada spec 2.5T with 10.25" center display) with VINS from JM3TC******509027 - 541070 (produced from October 6, 2020 to September 13, 2021)
2021 CX-5 (Canada/Mexico spec 2.5T with 8" center display) with VINS from JM3KF******112005 - 135036 (produced from October 6, 2020 to September 1, 2021)
2021 CX-9 (Canada/Mexico spec 2.5T with 7" or 9" center display) with VINS from JM3TC******451418 - 455173 (produced from October 6, 2020 to September 11, 2021)
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Does your Mazda have oil consumption issues?
Not yet, I have a 2022 Mazda3 SkyactivG 2.5 though, not turbo.
Do you know of any issues (oil consumption / chains) for the 2.0L Sky Activ engine. I am from the NL and I am considering to buy a 2024 Mazda CX5 2.0 E-Sky Active (24V mild hybrid) with an automatic transmission (my first eek LOL) ?
I asked Google and it said yes non turbos are affected by this issue.I love our 21 cx5 cepting for this revelation.
No. I change my oil every 5K. At 53K miles I have zero consumption on my CX5. Its a normally aspirated 2.5L model year 2014.
@paulherbert5548 pretty sure it's model year 2021 mostly.
Thanks again for a good, detailed procedure. Always learning something valuable. Looking forward to the next one!
Thank you. And thanks for your support.
Man that’s crazy all that work to get to a little piece that causes so much problems!! 😂 Nice work bro!
You got that right! It is crazy. Thanks for the comment and thanks for your support.
As a Mazda tech myself I have to do one of these this week! I’m super nervous about losing a keeper! Ahh wish me luck.
You'll do great.
This video is so helpful! I have this issue with my 2021 CX5, 23k miles. The dealer only made a new oil change. Now, only 1 month later, 1k miles, the oil light is on again. I went to the dealer with this bulletin in my hands, and I dont understand why they didn't do this since the beginning.
because they get paid a lot less when you do it in warranty then when you have to do it out of warranty.
This is why you have to be an advocate of your car , just like your own health. The dealer already has enough headaches and will never offer to repair a car unless they have to. Being educated and doing research is always your benefit!
This engine bay looks like an absolute nightmare to wrench on.
The leaking seals on the valves is a problem Mazda has had since their first international cars. I had a brand new Capella (616) 1600cc car in 1975 and it consumed oil unnecessarily. Mazda eventually agreed to replace the seals at no cost to me. It was well within warranty period but it took a long time for them to accept the need for repair and to own up to the issue. I expect all the tools used in this video are well known to Mazda if the problem is historical. There was no class action in Australia back in 1975 and certainly no warranty extension offered. Other than the seals the car was really good as long as I had it.
Too bad you don't still have that car. I think it would be considered a classic in America. Was it a coup, or a sedan? When you owned it, did you every wish that you went for the rotary option? I'm sure those consumed oil.
@@ShopForemanGarage The car was a sedan. Couldnt afford the rotary and being unusual technology I avoided it. Excellent first new car but didnt hold on to it as family grew.
Another hidden issue with the Mazda Skyactiv engine is the vacuum assist pump pushing oil into the intake . Seems like another gasket issue and to get a new vacuum pump is not obtainable from dealers
Wheel cover. Maybe customer only puts it on when parked in the sun stop the wheel getting cooked. Sun cooked steering wheels are a dead set giveaway the car has been parked a lot outdoors when selling the car later on. BTW great video if you’re a Mazda tech.
Sun cooked makes sense. They should take it off when they drive. Thanks for watching. And thanks for your support.
Apparently the material used in the valve stem seals wasn't right for the hotter running Turbo models.
Great operation mindcrime reference!
I use gaffer tape it sticks way better than masking tape to aluminium.
I'll have to try that next time. Thanks for the suggestion. Thanks for watching. And thanks for your support.
From what I heard from a few people in the Mazda forums if you installed a burger motorsports oil catch can it’s will help slow down the oil consumption problem with the turbo engines. I have bought one but haven’t installed it yet because right now I haven’t had a problem with it yet. However I’m planning on installing it soon.
I don't know exactly how that will help. Then again I don't know everything. I do know that as far as oil catch cans go. Burger Motorsports is one of the better ones. A catch can is hooked up to the PCV system on your engine to catch contaminants due to blowby through your piston rings from combustion. It keeps those contaminants from going back into the engine and causing deposits to build up on your intake valves (especially in a direct injection engine). The only way I see it helping oil consumption issues is that maybe it relieves excessive crank case pressures that could possibly cause seals to leak or oil to get pushed past the oil rings and into the combustion chamber. Now, turbo charged engines will definitely benefit from a catch can for other reasons. But remember. Oil in a catch can is not oil in your engine. The stuff the catch can collects, should be disposed of. Open one of your intercooler tubes and see if there is a build up of oil in the intercooler. Excessive oil getting into the intercooler is what the catch can is supposed to prevent.
2021 CX-9, had my valve stems replaced 09/23 at 16k miles. Engine was burning some oil over the winter, but the problem reappeared with vengeance in hot weather. Had an oil change at independent shop last month(filed up to 8/10 unlike dealer that that overfills it), went on a 600 mile family road trip and burned about half a quart of oil to low level code. Seems like "burning is especially prevalent in hot weather. Either stem valves were replaced incorrectly or some other issue. Mazda's manual does say a quart in 1000 miles, however updated TSB 05/20/24 says if during consumption test more than 8 oz is used in 2000km (1200 miles) than contact mazda tech hotline.
Wow. 8oz. in 1200 miles is not that much. The spec. I get is one quart every 1200 miles. I don't see a TSB 05/20/24 or 05-020/24. If you're talking about SSPD5 its bulletin number is 01-007/24 and does not give the spec. However, it does say if the customer returns after valve stem seal replacement, then contact Mazda Hotline for further instructions. So, I would say take the vehicle back to the dealer. Get them to fix it correctly. Then again. There are other things that can cause oil consumption.
are you pressurizing the cyl with air to do that job, i use nylon rope in the cyl and then rotate the cyl up on compression to hold the valves up way better in my opinion learned it at 16 yoa, i think these tricks have not been passed on
No need for any of that. The piston at top dead center gives very little room for the valve to drop.
I have this engine in my 2021 Mazda 6 and in 3,000 miles the oil level goes from the top hole on the dipstick to the bottom hole. So I guess I have the oil consumption problem ? I’m afraid of getting this fix done in case it is not done correctly and makes the problem worse, as is some people’s experience.
From the top hole to the bottom hole is about one quart. In 3000 miles, that is not excessive oil consumption as per Mazda. One quart every 1200 miles is normal according to Mazda.
Our 2021 CX-9 is currently in the shop being repaired with the oil consumption problem, Mazda gave us a loaner vehicle. SO far they have handled it with zero pushback. Does anyone know if this is only on 2021 models?
It's 2021 only from what I see. I updated the information in the description box to include the VIN breakdown of applicable models.
My dealer claims that the sparkplugs do not have to be removed for this job. Do you think this maintenance can be done without removing the sparkplugs?
Yes it can. If you can tell that the piston is at top dead center just by looking at the exhaust and intake valves and the camshaft rotations. You don't have to remove the plugs. If a technician has done this job enough times, they could probably tell. But, the procedure says to remove the spark plugs and use a long screwdriver to locate the piston to top dead center. If you remove the valve stem seal and the piston is too far down. You could drop a valve into the cylinder. Then the cylinder head has to come of in order to fix it. To me, it's not worth it. Mistakes can happen.
Does the TSB state to address oil consumption issues by addressing the exhaust valve stem seals only? I understand why one may think the exhaust valve stem seals may be bad on a turbo charged engine; I'm curious if the intake valve stem seals are also a possibility and if that is mentioned in the TSB. Thanks!
@Eternalblue17 it only addresses exhaust valve stem seals. Of course, anything could happen at any time. So this doesn't mean something else couldn't be causing oil consumption. The exhaust seals are the only thing covered in this warranty extension.
@@ShopForemanGarage Thanks!
First ever brought a Mazda and last time and that was 2005 I had a DPF issue that would cause clouds of smoke engine would Accelerate on its own accord only way to stop it was to turn it off by the key and press the clutch very dangerous! first time it happened was downhill slowing down for pedestrian crossing. ackridge smoke like pumped out from a tank what would blind people, it went back to garage about 15 times and all they did was reset it. Would last for couple weeks I think the longest was a month and go back again pile of rubbish. do you know what that issue was and why it was causing that? It was on a 5 people carrier
I wish I could help you. Unfortunately, Mazda did not come out with a diesel engine in America until 2019. It was the CX-5 Skyactive Diesel engine and I believe was mostly sold in California. I have actually never seen one. I believe it did not help very much on fuel economy and after one year, Mazda pulled the plug. I have taken courses on the Skyactive diesel, but that was a long time ago. Never worked on one but, the Mazda parts dept. still has Mazda DEF fluid on the shelf.
I got this oil consumption issue! So some mechanics will play with my engine to fix this small part?$ 😢
They wanted to make sure it is that issue and have changed oil for me
Yes. Performing an oil consumpting test is a good idea to see if it actually has a problem.
Mazda told me it was normal for my 2014 CX-9 to use 2qts over 4k miles. Nissan told me the same thing about my 2006 Xterra.
The spec. for Mazda is 1 quart every 1200 miles. That's what Mazda says is normal.
@@ShopForemanGarage That's why I change the oil in all our vehicles at 3-4k miles.
@@mikebrock1965 cheap insurance. I buy NAPA (Valvoline) when its on sale. Under $20 for 5 liters.
@@ShopForemanGarageI’m
confused by this “normal”
amount of consumption. Doesn’t that mean that at that rate, you will get a low oil light in 5,000 since an oil change was done ? And so why is this “fix” being applied for what is “normal” ?
@Matys1975 the owners manual states, (and don't quote me on this, this is what I've been told) that the owner should check their oil level and top off if needed every time they fill the gas tank.
What is the successful rate of that operation? Last month, my Mazda CX30 Turbo 2021 had that repair but the oil consumption is still present.
The installation of the valve stem seal needs to be measured. If the seal is not installed correctly then it can leak. Mazda has reported some issues and reminds technicians to always make sure the seal is installed correctly. Mazda also says that 1 quart consumed in 1200 miles is normal.
@@ShopForemanGarage Thank you!
How generous of them to extend warranty by 1 year 24,000 miles
Exactly. But, it is a settlement, so the lawyers and plaintiffs must of thought that was good enough. I think (and of course this is just my opinion) that the main reason is so that people that already paid for the repair, could get reimbursed.
@@ShopForemanGarage lol I work for ford and on some of the vehicle they extended the flex plate coverage to 7 years 70k miles. And I was like gee wow.. thanks ford
Is it turbo engine only?
My car is a 2021 cx-5 GT not turbo and I have the same problem. 😢
The letter says turbo charged only. You can always contact your local Mazda dealer and have them run a VIS on your vehicle. That will show if you have any open recalls and it will show if it has any warranty extensions.
Know any reputable tech as yourself in the Plano/ Richardson area?
lol. Sorry. I do not. Thanks for your comment and support.
Was this issue from Japanese built or domestic built ???
I have a 2015 Mazda 6 at 182 K and the only oil leak I had was the valve cover gasket.
I am about to rebuild my engine ( bottom and top end ) and trying to find the best quality replacement for the valve stem seals .
It was all of them 2021-2022 Skyactive 2.5L turbo engines only. 2015 Mazda 6 was good.
How is it performing now?
@@jamesmedina2062no one know
I have the same car as you but with 145k miles, I did have a cover gasket leak that I fixed a few months ago but that's it. On the other hand I have a 21 mazda 6 thats on the blacklist, its a fairly newish car with 28k miles and no leaks yet. They Are Both Japan made.
@hugostiglitz47 What kind of oil do you use?