Laptop Not Booting up - Hard Reset - Possible Fix

Sdílet
Vložit
  • čas přidán 23. 04. 2016
  • Laptop Not Booting up - Hard Reset - Possible Fix
    This is the Toshiba Satellite L50D-B-151
    Click the link below or in the annotation to see a possible RAM repair in case of computers not booting up:
    Laptop Flashing Caps Lock Blue Led Light Quick Easy Fix - Ram Issue
    • Laptop Not Turning on ...
    Click the link below or in the annotation to see how to:
    Test A Laptop Charger Adaptor With A Digital Multimeter
    • How To Test A Laptop C...
    This video is only one possible way of troubleshooting and fixing a computer. I have created a dedicated series to help troubleshoot all 10 main components of a computer in a logical structure, click the link. Troubleshoot A Computer Series Playlist | Computer Not Turning On | PC Turns On But No Display On Monitor • How To Troubleshoot A ...
    I have also created a dedicated facebook group to help troubleshoot computer/laptop issues. If you post your question there with some pictures or even better a short video footage you will get a better response from the community. / healmytech
    Affiliate Product Links:
    Canon EOS 1300D UK: amzn.to/2h8SZvw
    Canon EOS 1300D US: amzn.to/2xplQW1
    Boya BY M1 Lavalier Microphone UK: amzn.to/2xHslo4
    Boya BY M1 Lavalier Microphone US: amzn.to/2y4Ydze
    Zoom H1 Recorder UK: amzn.to/2w14L0W
    Zoom H1 Recorder US: amzn.to/2xGyqkB
    HealMyTech Custom Amazon Affiliate Links:
    UK Amazon Affiliate link: www.amazon.co.uk/?tag=healmyte...
    US Amazon Affiliate link: www.amazon.com/?tag=healmytech-20
    Subscribe to my channel: HealMyTech
    / healmypc99
    Connect with me:
    Email: healmytech@gmail.com
    Twitter: @healmytech
    Facebook: / healmytech-17391424063...
    Thanks for watching!
    Don't Click This! / @healmytech1
  • Věda a technologie

Komentáře • 266

  • @HealMyTech1
    @HealMyTech1  Před 4 lety +18

    This video is only one possible way of troubleshooting and fixing a computer. I have created a dedicated series to help troubleshoot all 10 main components of a computer in a logical structure, click the link. Troubleshoot A Computer Series Playlist | Computer Not Turning On | PC Turns On But No Display On Monitor czcams.com/video/Wkcx-x9gjkg/video.html
    I have also created a dedicated facebook group to help troubleshoot computer/laptop issues. If you post your question there with some pictures or even better a short video footage you will get a better response from the community. facebook.com/groups/healmytech/

  • @dustinscown5796
    @dustinscown5796 Před 4 lety +7

    Thank you so much for this information. After removing the battery, I was able to boot up my laptop.

  • @tgetech1677
    @tgetech1677 Před 8 lety +1

    really nice use of the finishing slides. it gives a touch of professionalism to your videos.

  • @AllanHytowitz
    @AllanHytowitz Před 4 lety +1

    THANK YOU.
    I was using a charging cable from another Toshiba laptop which I though was identical to the one this laptop came with.
    I plugged in the original cable and the laptop booted with no problem although it showed only 5% battery life.
    It is now recharging with the original cable.
    THANK YOU.

  • @sarab_2185
    @sarab_2185 Před 4 lety +5

    I removed the battery and it worked for me, Thank you

  • @zachmalsberg7130
    @zachmalsberg7130 Před 4 lety

    First video to come up when searching: "dead cmos battery no boot menu toshiba satellite" I suspected it required disassembly, but luckily this simple fix that I knew about but hadn't tried saved me the time.
    Thanks a lot for the reminder!

  • @luthfakhan4170
    @luthfakhan4170 Před 8 lety +1

    loving ur little pictures, should do it more often:)

  • @RepizoFam
    @RepizoFam Před 5 lety +3

    Thank you! It helped!

  • @namangupta4823
    @namangupta4823 Před 3 lety +1

    Thanks for the video. It worked for my laptop. Earlier this problem was once in a month but for last 3 days, same problem is reoccurring every time I switch on my laptop. And today when I tried your solution, it's not working. What could be the issue and how to handle?

  • @arteart1256
    @arteart1256 Před 7 lety +4

    OH MY GOD THANK YOU SO MUCH I HOPE GOD BLESSED YOU FOR ME YOU ARE MY HERO

  • @Shelley_B
    @Shelley_B Před 6 lety

    It worked for me been trying to install clean windows installation from dvd for past 2 weeks was about to throw it out of the window when i watched your video and tried the steps it worked and started loading up new windows installation straight away thanks so much for saving my sanity lol

  • @guybrown8971
    @guybrown8971 Před 3 lety +5

    Thank you so much managed to get my laptop running in 25 seconds no files deleted. You are a god.

  • @beatman4911
    @beatman4911 Před 6 lety

    It worked for my toshiba. Thank you very very much

  • @cjsantos3932
    @cjsantos3932 Před 3 lety +1

    Thank you very much it helps me a lot :)

  • @LifePerformanceVids
    @LifePerformanceVids Před 3 lety +6

    Just saved my life also thank you so much!!

  • @O-Praise
    @O-Praise Před 5 lety +4

    Thank You It Works

  • @Meta36
    @Meta36 Před rokem +1

    Thanksso much , I removed my battery and it worked aswell ❤️

  • @saronshimekit2342
    @saronshimekit2342 Před 2 lety

    It worked for me as well!!!! Thank you so much!!!!!!!

  • @kenkub2352
    @kenkub2352 Před 2 lety

    Thank you so much! It worked.

  • @stephenretorn9
    @stephenretorn9 Před 7 lety

    great video men you help me so much men

  • @princesszeh2811
    @princesszeh2811 Před rokem

    Thank you very much! It worked for me🥰

  • @BoyOpawTigas
    @BoyOpawTigas Před 6 lety

    sir U save me thanks a lot i sub and like ur video 😄😄😄

  • @chrispavlos4249
    @chrispavlos4249 Před 4 lety +2

    CP
    thanks
    worked perfectly first time!!

  • @jeremiasguimaraes9704
    @jeremiasguimaraes9704 Před 5 lety +2

    Muito Obrigado.

  • @winsom999
    @winsom999 Před 4 lety +2

    You know what, I know there are 800 dislikes with this video, but this video actually solved my issue. So thank-you.

  • @keeran2712
    @keeran2712 Před 4 lety +8

    So my computer froze on "Toshiba Leading Innovation"
    What I did was
    Restart, but press , i think f9
    Then on the blue screen, troubleshoot, start up(on the right) and then choose safe mode (4)
    This might help for you 😁

  • @TheRealVrajPatel
    @TheRealVrajPatel Před 7 lety +1

    It worked! Thanks

  • @dadautube
    @dadautube Před 5 lety

    i have a Toshiba Satellite L645 whose hd stopped working recently and i suspect it's because of dying PSU because i upgraded the laptop from 4GB to 8GB a few months back and the PSU is now apparently not strong enough ... (tested with 4GB RAM again, but still the same problem so i may as well be wrong about that ...)
    anyhoot, therrre's no 'hard reset' button under my laptop anyway! what am i to do with that?

  • @Mr15warraich
    @Mr15warraich Před 2 lety

    Thanks bro that trick worked..

  • @robyns247
    @robyns247 Před 2 lety

    Thank you!!!!!

  • @chrisnahadi6752
    @chrisnahadi6752 Před 3 lety

    Works purfectly

  • @lisastyles2904
    @lisastyles2904 Před 4 lety +1

    thank you i removed the battery and it worked so U-U

  • @andrewvega2127
    @andrewvega2127 Před 6 lety +2

    What happens if my lap top works correctly but after 30 min to a hour it shuts off and turns back on but stays in the configuration mode and when it go’s to close to a 100 % then it says it didn’t not update anything then re boots again?

  • @eastcoastandloveit3857

    Hi, I’m only getting a black screen not even the logo when starting up. I have a l655 laptop . Any suggestions ? My disc drive won’t open either when I push the open button on the tray it won’t open either . All I get is a power light but nothing else . Take care

  • @rickhoward6770
    @rickhoward6770 Před 2 lety

    Thanks👍

  • @Khamomil
    @Khamomil Před 6 lety +5

    I've been locked out of my Toshiba laptop soon after buying it, spend innumerable hours trying various fixes. This brand is shit, I'll never buy it again.

  • @nishantmhatre1412
    @nishantmhatre1412 Před 3 lety +2

    It worked 😀😀😀 thanks alot

  • @samieetv5666
    @samieetv5666 Před 6 lety +4

    My toshiba is on the 100% loading part but it’s been at 100% for 4 hours now. It won’t move on to the flaming password screen. So annoyed

  • @ryanramphal2957
    @ryanramphal2957 Před 3 lety

    I will like ur help to fix my laptop and my desktop

  • @williamclark3671
    @williamclark3671 Před 4 lety

    Hi nice vide!

  • @annballard803
    @annballard803 Před 7 lety

    Recently in the middle of a Windows upgrade...laptop satellite c55-c5268 went out and will not come back on. Black screen with all lites on no sound. No Toshiba start screen s well.

  • @willyweed4195
    @willyweed4195 Před 6 lety +26

    My laptop cant even get into recovery mode, it just keeps on giving me a blue screen.

    • @gamingwithdesss4203
      @gamingwithdesss4203 Před 4 lety

      ExtremelyTired MINE TOO!

    • @natsuu8764
      @natsuu8764 Před 4 lety

      Metoo

    • @ethantpowell2739
      @ethantpowell2739 Před 4 lety

      Same

    • @lisastyles2904
      @lisastyles2904 Před 4 lety

      same here

    • @Gummyoonz
      @Gummyoonz Před 3 lety

      Yeah it's takes your to a blue screen with lots of texts, when i click one of the options it gives me, it doesn't return me to the original screen, it looks like an old computer

  • @DialthebarSoap
    @DialthebarSoap Před 4 lety

    My laptop stopped booting up a few days ago.
    All I know is that the problem isn't the Hard drive but maybe the Socket where you put the HDD is.
    Is there any way this can be fixed? Maybe it's replaceable yeah?

  • @twochainss2666
    @twochainss2666 Před 7 lety +30

    Hello! My toshiba laptop won't boot up. I've done everything that I possibly can to try and fix it but nothing works. It brings me to the Toshiba loading screen then turns black for a second then goes right back to the Toshiba loading screen. It's been doing this for days. Can someone please help me because I just got this laptop and I don't won't to spend more money trying to fix it.

    • @braxtonTN
      @braxtonTN Před 7 lety

      HowToAndroid yeah but this WASS after I installed a new hard drive, and it's still doing the same thing.

    • @braxtonTN
      @braxtonTN Před 7 lety +1

      HowToAndroid No. I tried fixing it myself since I didn't wanna spend money. I'm commenting on a different acc btw

    • @yupikstechstuff
      @yupikstechstuff Před 7 lety +5

      TwoChainss YOU need to OPEN your laptop and Search for a brown swich if YOU have a newer Toshiba laptop But if you have an older model YOU need to turn it on and hold the 0 key and if YOU SEE the Toshiba logo desapear the YOU need to let the 0 key

    • @arnas0905
      @arnas0905 Před 7 lety +1

      xbass games I pressed 0 then hard drive reset show up I pressed yes and it went to black screen as always.

    • @paulio5208
      @paulio5208 Před 7 lety +1

      arnas0905 hey have u fixed it yet?? if so please tell me im having the same problem as you!!

  • @tristananimated5947
    @tristananimated5947 Před 7 lety

    okay thank you, ill try this stage with mine toshiba laptop. and when i becuse whren the chager is plugged in and i go aheadand turn on the computer its n for a few seconds and then it gose off! so ill try is and see how it works^^ thank you

  • @HamedEmine
    @HamedEmine Před 4 lety

    I had the same issue, and I fixed it by unplugging and plugging back the RAM sticks!

    • @MN18920
      @MN18920 Před 4 lety

      What year is your model Mines a 2015 and I cant get it to boot even with a new windows installation

  • @habinashhariharan3809
    @habinashhariharan3809 Před 3 lety +1

    Exactly my problem...

  • @gauravgiridhar1711
    @gauravgiridhar1711 Před 3 lety

    My Laptop started itself while I was in middle of this video.😂

  • @montydaniels1054
    @montydaniels1054 Před rokem

    @HealMyTech. Hi there Ash, it is Ash correct. At any rate, I'm working on my x-daughter in-laws fathers Toshiba Satellite C55D-A5382 laptop. Her family's from Poland, so there's somewhat of a language barrier. So with that said, I'll start with the issues.
    Laptop wouldn't even boot into windows.
    I finally got it to boot into windows, so once I was able to get Windows Defender to work, I scanned it & it started to run somewhat normal, (For a Windows 8.1.) Next Issue: Since the laptop was still wanting to run slow, I looked at the battery, which wouldn't charge past 78%, so I removed the battery & the laptop actually started running better.
    So today, well, actually right now as I'm typing this comment, it's running better. It's still slow but part of that issue is because Windows 8 is the OS. I'd like to install Windows 7 on it because Marek (The Owner's name) can get around 7 pretty good. So with all i said here, hopefully you are able to read my comment. As for the laptop, I'm going to do a system restore because I just found out that the whole problem started 2, maybe 3 weeks ago. There's no viruses, or malware so they downloaded something or updated a driver or whatever... Thanks for uploading your video, it does help... Good video as well Ash.
    Thank you, MD....

  • @relaxandscrap1483
    @relaxandscrap1483 Před 7 lety +2

    It worked, do I leave battery out or put it back since it's working

  • @jessegalloway2728
    @jessegalloway2728 Před 7 lety

    i have an asus R510c notebook that will not turn on but the lightbuld led and the lock1 led are lit. Any suggestions?

  • @DP-nb8nx
    @DP-nb8nx Před 3 lety

    Less goo u have the same laptop as me

  • @yupikstechstuff
    @yupikstechstuff Před 7 lety +4

    My Toshiba
    Satelite laptop is showing the uefi boot and i can't revert it back to csm boot mode and it has windows7 on it

  • @vivianadiaz9482
    @vivianadiaz9482 Před 4 lety

    thanks it worked

  • @mylovemylighter
    @mylovemylighter Před 5 lety

    I’m so confused - okay so my computer crashes and I try to turn it on but it goes on the toshiba thing and then crashes. So I try it a couple times you know and then theres no life at all not even a tiny bit so I’m gonna leave it overnight and see if that does something.. please help!!!

  • @PankajSingh-dc2qp
    @PankajSingh-dc2qp Před 6 lety

    My laptop is having the same problem but it goes in bios set up upon pressing F2. What to do?

  • @pastorymgisha8876
    @pastorymgisha8876 Před 3 lety

    Best solution

  • @ravenswings1620
    @ravenswings1620 Před 7 lety +19

    What if you're locked out of your laptop and just trying to factory reset it????

    • @TheAmethyst5201
      @TheAmethyst5201 Před 6 lety

      I am wondering the same thing
      I have a satelitte Toshiba Laptop and its definitly out of warranty, however I have all the disks, all the original papers etc. They want me to pay over 100 dollars for any assistance, which is insane considering for one how old it is, and I could put that towards a new one if I could even afford it which i cant considering i am a single mom battling cancer for the second time around now, but anyhow my meanie ex who just had to make my life even harder decided to try and ruin my laptop and since he left I have not been able to get back into it and all my stuff is saved on there, I have had a family friend who fixes computers for a living tell me its impossible without toshibas help because it is a BIOS password and I dont know how my ex did this because I have all the original stuff all the books, etc and have tried everything, and no luck, I have even followed videos on here about taking out the cards and using screwdriver to push on xx's blah blah and nothing ever worked., CAN ANYONE PLEASE HELP ME PLEASE

    • @geoansah35
      @geoansah35 Před 6 lety

      angie piatt did u get past it

    • @themadmonk100
      @themadmonk100 Před 6 lety +1

      My damn toshiba got stuck at 44% it'll turn on and no toshiba logo even. Fucked!

    • @demplxfan
      @demplxfan Před 6 lety

      I cant

    • @prodbyjaymal7495
      @prodbyjaymal7495 Před 5 lety

      Than you pay for the lap top, problem solved

  • @Ibrahim-fs4tm
    @Ibrahim-fs4tm Před 5 lety

    I have read somewhere this could be a Bios battery issue. Since the problem is that it won't enter boot

  • @somzs5746
    @somzs5746 Před 6 lety +1

    Hello i do that step but it didnt work..my loptop isnt coming on at all ...and im asking for your help pleases..

  • @Bryan-kw1vo
    @Bryan-kw1vo Před 10 měsíci

    It worked!!🙌

  • @mc_yt3877
    @mc_yt3877 Před 7 lety

    I factory resseted my toshiba satellite S55 without any items to bring it back and it says something like boot media error. Can you help me?

  • @pilou91974
    @pilou91974 Před rokem

    Hello @HealMyTech I am in the case it is still stuck at startup screen, even when removing battery. I have no invite to press F12 or whatever button...
    Can you advise me please?
    Regards

    • @pilou91974
      @pilou91974 Před rokem

      I use to install a new SSD drive with Ubuntu. It first worked but sometimes used to make invite button (F12 and Suppr.) to disappear. It did come back for a while, but now I don't have them anymore and can't find a way to recover... :O

    • @pilou91974
      @pilou91974 Před rokem

      Do you think there's a way to flash BIOS? 🤔

  • @Mohamed-bx2ch
    @Mohamed-bx2ch Před 5 lety

    halo my toshiba satellite pro l300 turns on but Toshiba loading screen stays fix ,windows7pro doesn´t work.What is the solution? after cleaning the fan and the breaker of the pc I have had this problem.

  • @gamingwithyounas8436
    @gamingwithyounas8436 Před 3 lety

    Hey my mom said I can get her o
    Toshiba pc but it won’t work it all is so slow is there any way to fix this

  • @citizenx303
    @citizenx303 Před 2 lety

    Toshiba laptop, when I booth it up, the booth light comes up but it doesn't display anything on screen, after 1 hour to 2 hours, it starts up, when I power it off or sleep the laptop, it still get difficulty in starting again, I have a Toshiba tecra s10

  • @pssonic8875
    @pssonic8875 Před 7 lety

    Mine does work but the screen colour is really Annoying. Do you know how to fix that because i really need the laptop for school and stuff

  • @Actually_Senpai
    @Actually_Senpai Před 5 lety

    Hello my name is aj and when i reset my laptop it goes into this system clock and options and then when i click save and exit it goes to the toshiba loading screen. But when im at the loading screen it will not do anything it just stays the same. Please if you know how to fix this please help me.

  • @chuckrouthier
    @chuckrouthier Před 3 lety

    it worked!

  • @ceddymodz-942
    @ceddymodz-942 Před 7 lety +1

    my computer is not booting up at first it was just taking a while to boot up and was just beeping i took it apart put it back together it doesnt really beep no more but its not strarting up at all i think it is because i was resetting my comp and it died in mid reset but i dont know

    • @ceddymodz-942
      @ceddymodz-942 Před 7 lety +1

      It is a Laptop, It turns on but nothing happens it just shows a dash (-) at the top right of the screen and it just sits there blinking then it try's to reboot it self or something and it pops up with stuff i cant read because it goes away quick only thing i seen was for me to be able to press F2 which it says at the bottom once i press that it pops up a blue box asking for current password im was guesing it meant my log in password but i typed it in and it didnt work after getting it wrong it said to press any key and the computer will halt and when that happens the screen just stays still nothing else happens i think it is becayse i went to reset my computer and while reseting my computer had died so i think thats why it messed up when booting up

    • @ceddymodz-942
      @ceddymodz-942 Před 7 lety

      also if you can help me through my problem im also a designer and that is the only computer i have that i can design on the one im using now is a chromebook and i cant do it or any of the stuff i do on this computer but if you can help me though this i could create you a proffesional banner for your youtube and start you off with a Logo to Brand your youtube

    • @ceddymodz-942
      @ceddymodz-942 Před 7 lety

      i used the windows 10 way of reseting it how it gives you the option to reset i dont know much bout computers so i dont know what you mean by what operating system i have

    • @ushasingh4881
      @ushasingh4881 Před 7 lety

      HealMyTech I have a HP ProBook and it's stuck on a screen with a blipping underscore after d boot up screen
      I don't know what to do help!!!!?

  • @archiecutayan8524
    @archiecutayan8524 Před 6 lety

    whats the problem of my loptop toshiba.ther are the. power ligth the blower also is working but the screen is not working i mean dead please help me thanks

  • @ashleyosorio7562
    @ashleyosorio7562 Před 6 lety +27

    Mine always stays on the restart screen can you help me ? :(

  • @bryanoswaldoguzmanmarquez2849

    hey can you give me a hand I'm been having trouble triangle to boot my toshiba

  • @usraphotocopyservice8900

    what do i do? my Toshiba laptop is saying my laptop operating system is missing i have done almost everything.hard rest is not helping....

  • @latanya777
    @latanya777 Před 7 lety

    minds says to choose an account to continue. at the bottom it says forget password or restart

  • @arnas0905
    @arnas0905 Před 7 lety +1

    I have the same laptop tried everything but nothing worked. the laptop just stuck in loading screen forever. I used to get blue screen crashes but after the last one, the laptop just never boot up again f8 button doesnt work either. this laptop is shit in general. been having automatic repairs since start

  • @akonsantos8937
    @akonsantos8937 Před 7 lety

    Hello guys can you help me please...
    I have a problem about the TOSHIBA leptop.

  • @yanizhelyazkov2312
    @yanizhelyazkov2312 Před 4 lety

    It works for me

  • @seanytcars9510
    @seanytcars9510 Před 2 lety

    Does this work in B1378???

  • @Snowycsgo
    @Snowycsgo Před 7 lety

    Hey my thing keeps coming up as a setup utility and i cant get of of it can u help me

  • @HrhFish
    @HrhFish Před 6 lety

    Logo comes on goes into screen with curser flashing a couple of times in top left corner of screen then goes into blank screen and windows does not load.

  • @melcak.4802
    @melcak.4802 Před 5 lety

    I have a Toshiba too

  • @S0larz
    @S0larz Před 5 lety

    I have the same laptop but I it charges but the screen doesn’t turn on help

  • @stankovicgoran4854
    @stankovicgoran4854 Před 6 lety

    if not working take out the battery put back the batter and press the on button

  • @lesterclark3477
    @lesterclark3477 Před 7 lety

    I have tried all the things that these videos say and nothing works!! I still am unable to access the internet,and some times it connects but not for long How do I get it to connect and stay?

  • @mimisparkle300
    @mimisparkle300 Před 3 lety

    I have like this laptop..when clicking turning on screen not showing anything.. what to do

  • @clarkcasa8067
    @clarkcasa8067 Před 3 lety

    My laptop says no bootable device found. Try rebooting it. But nothing happens. Please send help. Thank you

  • @zenox2053
    @zenox2053 Před 5 lety

    Mine is just showing SHUTTING DOWN for 5 hours....I waited till it stops until it shut down I charged it and open it's still showing the same thing.

  • @mglshannon
    @mglshannon Před 7 lety +3

    help me

  • @noohadfajloon3717
    @noohadfajloon3717 Před 7 lety

    the turn on/off button Illuminate and extinguish whta to do ??

  • @hufflepuff7479
    @hufflepuff7479 Před 3 lety +6

    I'm stuck at a gray screen ; - ;

  • @kickyt7690
    @kickyt7690 Před 7 lety +1

    I have a Lenova windows 10, and, it always needs a Recovery Startup, Any help, please!? 😥

  • @tesscana8919
    @tesscana8919 Před 7 lety +3

    still not working

  • @samanaliahinsa1680
    @samanaliahinsa1680 Před 7 lety

    hi.i replaced my dell N5050 laptop mother board.but it not turning on.after i removed the battery and try to turn on.laptop is turned on.after i shut down and try to on but it wont on.after removed the ac adaptor and hold the power power button 30 second then i connect the a/c power lap top turned on.i need to do things every time.any one help me
    Reply

  • @nakaylawilliams2093
    @nakaylawilliams2093 Před 7 lety

    Ahhhh I wanted to say thank u soo for your help I just turn on my computer and it worked.

  • @Victor-zo6ox
    @Victor-zo6ox Před 5 lety

    Same problem. My AMD laptop is Being fixed.

  • @nahommesfin3293
    @nahommesfin3293 Před 3 lety

    My laptop only sees me the reption of Toshiba leading innovation pls help me

  • @sureshrayanaveni7928
    @sureshrayanaveni7928 Před 6 lety

    plz help me my Toshiba laptop loading padi cut avuthunndi so what happen Tel me plz

  • @drewrelyeno6376
    @drewrelyeno6376 Před 7 lety

    my toshiba stock on logo. how to fix it?

  • @friendlywoodworks441
    @friendlywoodworks441 Před 7 lety

    I have a Toshiba L55t-A5290...I fixed the Black Screen...My Toshiba has an internal Battery so that Fix won't work...So you need to let the battery die in black screen...Charge your Cell with it to speed up the process. When it dies and you cannot see any lights trying to reboot then Hold the Power Button for 30 seconds and let go...Plug in and Press Start again...Wait for the Smile.