7501NSC Lecture 2: The Management Space

The Management Space
What is an organisation? The changing organisation. Defining the term 'management'. Management activity levels. What do managers do? Henri Fayol's Management functions. Mintzberg's Management Roles. Katz's Management Skills. Other acknowledged management theories: efficiency and effectiveness; Koontz and Weihrich's Management Characteristics; Mayo's Hawthorne Effect; Maslow's Hierarchy of Needs; McGregor's Theory X and Theory Y; Pink's Personal Motivation Theory.