Unveiling The World Of Incident Table API: Learn How To Leverage ServiceNow Integration!

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Hello everyone, welcome to SAASWITHSERVICENOW, In this video you learn about incident table API. ServiceNow provides extensive access to instances through a set of RESTful APIs.
The Table API provides endpoints that allow you to perform create, read, update, and delete (CRUD) operations on existing tables.
You must come across a requirement where a 3rd party system wants to integrate with Incident data in ServiceNow. In this video, I will show you how you can use Table API for different types of use cases.
User Cases :
00:02:47 Retrieve all incident records via API
00:10:19 Retrieve any 5 incident records via API
00:11:51 Retrieve a specific incident record via API
00:15:45 Retrieve incident records for a specific Assignment Group
00:17:40 Retrieve incident records for specific Assignment Group and Configuration Item
00:20:10 Retrieve incident records with Name of specific Configuration Item
00:23:45 Retrieve incident records with specific fields in response and should not include all fields in response.
00:26:34 Retrieve incident records where response should not have reference link for reference fields
00:28:30 Retrieve incident records where reference value should have their display value in response
00:30:56 Retrieve incident records where response format should be in XML
00:32:40 Create an incident record via API
00:40:15 Update an incident record via API
00:44:26 Delete an incident record via API
00:46:55 Retrieve details of an incident with worknotes
00:51:18 Retrieve an attachment from an incident record.
00:58:13 Retrieve incident records created or updated in a specific duration or at a particular time.
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[@jeffreytanner680]

Incredibly insightful complexity of Incident Table API

[@satyamsingh2828]

I bet no other channel taught like this you are the best please make an video on indicators use and all .

[@pavankvs2026]

Finally got answers for questions in my mind so many days

[@justtryit....]

Very helpful video , thanks ji

[@EdwardRosario]

Real good video

[@sudeeptajana7129]

great content..

[@IvanSalazar]

How can create my own ticket system? to test with postman, i have already SN app engine studio

[@balajibhagath1031]

Can you please make a video for Event management for Security Incident Response

[@jaggyjut]

How to add custom metadata to attachments. Eg if there are 2 attachments like driving license, birth certificate, how use UI to add ID metadata to driving license and Certificate metadata to birth certificate

[@Kaushalservicenow]

Thanks gaurav bhaiya