11 Sales Training Basics Beginners MUST Master
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- čas přidán 28. 05. 2019
- Be sure to register for my free training on, "The 5-Step Formula to Closing More Deals without the Price Pushback, 'Think-It-Overs' or Ghosting" salesinsightslab.com/training/
1. What you've been told is wrong.
I promise you that this is the case. Whatever someone has told you in the past about what you should be doing in sales is probably wrong.
2. Be the complete opposite of what you think a salesperson is.
What makes a capable salesperson is someone who can read people who can follow a process who can engage people in a conversation using a systematic approach.
3. Talk is cheap.
Most salespeople think that having The Gift of Gab is the best thing that we can all have when it comes to selling but the reality is is that your prospects don't want to hear you talk.
4. Have a system as a relatively newer salesperson.
One of the best things that you can do is have a real selling system to follow if you're making it up as you go you are shooting yourself in the foot follow a systematic approach to selling whether it's my Approach or someone else's approach. I don't care but what I care. You have a system.
5. Do your homework.
Show your prospects through personalization that you understand who they are that you've done your research. Now, this doesn't mean that before you make every phone. You need to do 25 minutes of research, of course not at our company. We have a team of people who do our research for us.
6. Ask questions.
Now, of course, not all questions are created equal. So it doesn't mean ask any questions but within a systematic approach you need to be asking questions, and you need to be engaging your prospects getting them doing the talking if.
7. Don't be afraid to lose sales.
I find that so many salespeople are terrified with the idea of losing a sale and you know what? It happens. It's not the end of the world and quite frankly living in fear of losing a sale is going to make you so much weaker.
8. Don't be a servant.
Some so many salespeople feel like they need to put prospects up on a pedestal what they're doing is not putting the prospect on the pedestal, but they're getting down, and they're bowing down like you would expect the servant in a movie.
9. Stop persuading your prospects.
Prospects do not need to be persuaded to do business with you. What they need is a professional salesperson who will determine whether there's a. Your prospects either need or do not need what you have.
10. Always be learning.
Learning is a lifelong journey if you stop learning you're in trouble. And with sales so much is changing that the second we stop learning. We just immediately get ourselves into trouble at our company. We're always reading new books new strategies implementing new courses new ideas always be learning new ideas, especially if you're relatively new in sales.
11. Never get comfortable.
Ever the second you get comfortable with where you are is when you get into trouble, I see this in the life cycle of salespeople all the time.
Be sure to register for my free training on, "The Formula to Closing More Deals without Price Pushback, 'Think-It-Overs' or Ghosting" salesinsightslab.com/training/
These good tips for dating 😀 too.
Best tip. Don't spend all of your time talking. Listen and engage in a dialogue (rather than a monologue).
Explain please
@@yhgera146 in simple words you can never sell anythin to anyone when you're the only one talking. He or she might have a question or a an objection and because you're talking nonstop they'll get upset about the fact that they couldn't receive an answer to their question, and eventually, you'll lose the sale...
A
It's like dating pretty much.
I accept the challenge, to listen more, with the intent of understanding. That I mean mirror and flow with my client. #NGZ209
1. What you've been told before is most likely wrong
2. Be the complete opposite of what you think a salesperson is
3. Talk is cheap - They care about you solving their problems
4. Have a system - Systematic approach to selling
5. Do your homework - Show that you understand what you're selling, your company and your customers
6. Ask questions - Listen more than you speak
7. Don't be afraid to lose sales - Living in fear makes you weaker
8. Be a peer, not a servant - Get on the same level, it makes the customer more comfortable
9. Stop persuading - They need a professional to determent if it's a fit or not
10. Always be learning - Never stop developing and learn new ideas
11. Never get comfortable. Ever. - When you get comfortable you stop doing what made you successful, and you start to get worse
Gratitude 🙏🏾
Thanks
saved me a lot of time. cheers boss 🍻
This was common sense
Thanks, Stein!
Best takeaway for me here is number 10. Stopping to learn is like giving up growth, can't want that. What all yours?
"everything you know about sales is wrong" well good thing I know nothing about sales.
Blaine Fiasco same
you thinking you know nothing about sales is the lie.. this guy is good
@@canadiansabre7761 ???
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Same lol
I am a human being, but i'm also an autistic woman, so I wouldn't assume the first point about eye contact and smiling is tapped down ;) Thanks for the video, i'm new to selling as i've just launched my business, and this was super helpful.
Definitely agree! The second you come off sales-y is the second you lose your prospect. Too many sales people tend to jump for saving money instead of focusing on the value add for the prospect.
#facts
UNDERVALUED in SALES PROFESSIONALS and society is the great attribute of empathy. Life coaching is my approach, to understand everything about their situation, and their true aims going forward. The answers are in the questions, but this is not an interrogation session!
Yes! Questions are everything. How can you get to know someone and their needs if you don’t ask questions :)
Thank god I came to know this after loads of research. Iam glad to have you train freely for us. Your way of explanation is so good. You explained me in an most awesome way.
You are so right about the fear of losing a sale. I mean, if I feel like it's going south, I kind of hound the customer even more. But if it's a really good objection, I just tell them that they should reach out to me if they ever want my assistance I'm here to help support them. But lately I've kind of been getting hyped on the idea of getting rid of prospects that are not going to buy, and focusing on the ones that are. So really, losing a sale is kind of cool. I mean yeah my boss hates it and everybody hates it of course but to me that just means they are not a good fit and so now I know and I'm on to the next one. If they are really not a good fit, then that's it. If they are a good fit, well they have my information, they need what I have, maybe they'll wise up and come to me when they need it. The big thing is, now I've been doing this for a few months, I'm understanding that my time is valuable. I'd rather have someone tell me no and not waste my time. I'm on to the next one. Sorry you are wasting my time bye.
I'll tell people that. They'll say well I'm really busy and I'll be like, well yeah so am I. Lol.
Yup, I come off like I don’t care if they buy a piece of furniture from me…when those people come in who threaten to go to competition because I won’t sell at a certain price I just tell them “okay, thank you so much for coming in today” and it always gets them “what? You just don’t care if I don’t buy from you?” “Sir I can’t control who you buy from, I’m glad I could help you out today” they usually turn around and buy from me at that point 😂
“Everything you heard about sales is wrong” -every sales video on CZcams and every sales mentor and every CEO and every trainer and every recruiter
(But all jokes aside, good video.)
I haven’t made a sale in 3 weeks, in pest control. I’m gaining fear and feel embarrassed, it’s my second sales job and want to master closing as a 19 year old. Hopefully this pays off🙏🏻
So you're telling me you're selling pest control? Is that correct?
Daryl Treger yes
Remember your sales esteem, you are NOT the sales result, so no need to feel fear and embarrassed :)
I’m 19 and just started a sales job myself
How’s it going now?
You're probably rich and one of the best salespeople walking this earth. The reason I say that is that at the beginning of your videos you promise value, and you deliver that value by the time the video is over. Unlike those other dirtbags that promise value and then make you click a link and pay them money before they give you the value. Then when you go through their sales process you end up disappointed with the so-called "value" mainly because they suck.
These points are SPOT ON! It's so refreshing to see these concepts being discussed more. Sales is NOT what we see in the movies. The twist on Peer vs. Servant is insightful, challenging and definitely food for thought! Great video!
I'm more of a customer than any sort of sales person, and I agree with all of this; we want our own needs to be the focus, and to work with someone who is naturally friendly and curious about us, while at the same time very knowledgeable about their product and how it can help.
p.s. We also want someone who is honest and professional enough to admit when their product is not able to help us or is poorly matched to our needs.
Thanks for the awesome approach to getting started in sales. Yes, go opposite of what is told "out there." Take advice from those individuals who have succeeded themeselves. Yes, talk is cheap! Quiet confidence is much more powerful than the gift of gab.
Starting new job as salesman. I want to be best at it. Everyday i will learn new skills from your chanell guys
Please continue posting sales techniques Marc. It really helps me alot in sales and your videos are very inspiring. Thank you
You deserve more subscriber
Maybe give my channel a try? We’re breaking things down a little further and going into the process!
@Another World what is it that you need help with @Another World
I really like the things he says. I feel at ease when listening to him. I want people to feel like that when I talk to them.
A complete package of Consumer Relationship & Sales ❤️✅😊🎉 Covers Everything! Respect for the Trainer!
Thanks for sharing. Sales is my fear. To succeed I must face my fear with confidence.
Appreciate your Energetic way of presenting such useful content. I would love to know more about it .
This video has a lot of value packed into it. Thanks Marc
What was your biggest takeaway @triston?
Some great tips, really helpful.. Thanks for the vid 👍🏻
You're forgetting one thing. Believe in the product your selling. If you dont understand your product or believe that it will bring value to your potential customer then they will not purchase and you will feel like a shitty person at the end of the day specially if it's a scam. Dont be that person selling a product that you know does not help people for shit.. Also confidence is key as well.
Great Training Marc thanks for the valuable insight!
Excellent video and quality of content! Thank you Marc!
Most people assume what a sales process is. That is totally wrong and the wrong way to start. Sales training is a must and hands-on is keep to being a good sales person.
I appreciate the way you integrated your company! Great piece!
Just got hired for entry level sales rep in solar start training tomorrow I wanna learn and excel!🤞
thank you for this... ill start following you marc..very helpful training
Thank you, you're amazing! I love your work. I appreciate this information and advice.
I'm moving from México to the US and I'm a Sales manager here, I'm happy to find out that I'm an actual great sales person, I just need to improve my english, I'm so nervous!!
You got this
Your point about solving problems is the part I agree with most.
Great video! Some great tips in here for sure!
Very valuable info..
Highly appreciated
Amazing advice - thank you for sharing!
Thank you Mr marc so useful video and explanation.I enjoyed
“We’re gonna start and assume that you’re a human being who knows how to make eye contact and shake hands with someone”
“Oh no I seem to have entered an advanced class”
Best video. Useful, gotta study this
Dude you are so good about old school , about do the opposite, because i decided that was true and my pay checks were above and beyond any other salesman i worked with .
How did you do that? Any tips?
LOVE THIS TRUTH BRO! Keep on keeping on!
Thank Marc for great advices
just found this chanel and thank you for knowing how to tech and properly convey a message. i will be taking a deep dive into your videos and your main message
thank you all great tips
Thanks a lot Marc! I`m a rookie at sales, but I feel that 10 minutes on this video have made me better.
Subscribe!
What's rookie in sales ?
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Biswajeet Das like he’s new to it or he’s okay at it
Really appreciate your video your 11 steps are right on point
You’re awesome!! I’m so glad I found this channel. I need a system. I feel like I’m afraid of the sale :/
Hi Lisa - that is a pretty common feeling, being afraid of the "sale"...how about this for you... are you afraid of "helping" your clients?
Thanks that was my first time watching and i appreciated of your thought now i know where i should i start my way
this is very good advice.
thank you so much
This guy is giving fantastic advice, listen to him.
No. 8. Yes. All the way.
Thanks for the insight. I just got promoted to sales and everything you talked about are things I either naturally did or needed to tighten up.
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Great video with some good tips for beginners
Just started orientation for a sales job as im watching this. Hopefully this helps, this will ve my first step into sales a day in my life.
Thank you so much for feeding me with this informations!!!!
Good Job, I wished to thank you thank you
Thank you
Thanks for the Tips
Number 11, this get me. Thank you for this.
Very useful video thank you so much :)
I was really lucky to find this channel
DITTO
Thanks for commenting. I'm reading comments beforehand to see what others think.
Insightful!
Great video! Loved that it was fast paced and straight forward. Maybe it's just me who is just addicted to dopamine...
Thank you for sharing your experiences
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This is really great advices
Most useful information !
Nice video thanks for the tips 🙂
Thanks!
Good tips. Very wise. God bless
1) What you've been told before is wrong
2) Be the complete opposite of what you think a salesperson is
3) Talk is cheap
4) Have a system
5) Do your homework
6) Ask questions
7) Don't be afraid to lose sales
8) Be a peer, not a servant
9) Stop persuading
10) Always be learning
11) Never get comfortable
Talk is cheap. That depends on the situation. There are times where I talk a lot in a job interview and got I a job offer. It's about the right time to talk a lot.
Liked your presentation skills and learnt something new. Thank you.
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Nice information here. It gives great value.
I have videos like this as well. You can see my channel for more.
this video help me to know more about sales.
it gives motivation and knowlege ... in this 11 basic things.. i will trained my self to do it. and its right keep on learning things, not only to improve your skills.. but it will add more confidents..
Marc, you have made a such a great series of videos on sales! Thanks a lot man
This is glorious, I have been researching "selling skill training" for a while now, and I think this has helped. Ever heard of - Royucass Rebuttal Reverser - (do a search on google ) ? Ive heard some unbelievable things about it and my mate got amazing success with it.
This is glorious, been searching for "on board sales" for a while now, and I think this has helped. Have you ever come across - Royucass Rebuttal Reverser - (should be on google have a look ) ? Ive heard some incredible things about it and my mate got amazing success with it.
Awesome advice~!!!!!
Sooooo good!
So true ,As I think the point that he is trying to make is that 'what ppl tell u about sales &the saler is wrong ' for example ppl say u should be that funny perfect talkative Saler& with out mistakes & that is absolutely wrong instead be a human be ur self & listen to the customer to understand him instead of trying to talk&convince him
absolutely best TV sales persons: Male- Tom Sellec Female- Vivica A Fox
this is really insightful and my girlfriend agrees (shes in software sales) and she does excellent at her job. thank you for the tips !!!
Anyway I can I get a job from you guys?
always be learning educate on craft
Good information..
I agree with a lot of this. The game has changed. It's not bad advice. I've been paid 1000 aud per hour to train people in sales, and it's been money well spent for my clients. Not being arrogant, but I don't mind this, my point is in qualified to make that review.
Very Good content great video
*thank you* ❤️
I will get better with sales. I have to if I'm to take myself seriously as an entrepreneur. I've always been great at Client Relations, which is somewhat a form of catering to or bowing down. I'm very rusty right now.
Thanks👍
Very reasonable, to be honest, thank you
Great Video here. It gives massive value.
I have videos like this as well. You can see my channel for more.
So maybe I'll be a great salesman after all! Thanks for the video
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Bible sales. Now the trade is not a complicated one. There are but two things to learn. One bein' where to find a wholesaler - the Word of God in bulk as it were. Two, how to recognize your customer. Who are you dealin' with? It's an exercise in psychology, so to speak.
Love that movie
Genuine sales strategies
Nice video.
Wauu. Just wau, im speechless.
or youre going to get yourself in trouble. I love that. Great video
Great
Just started a job in sales providing Verizon
Sales truths!
very good video bro
Point 7 reiteration: Don’t be afraid to lose a sale. But be afraid of giving up on the sale and losing your drive.
What books do you recommend for a beginner?
Hey Marc, I love your videos. Super helpful in understanding how to approach helping people.
Just one thing, the volume in this video is louder than your other ones, almost on par with the volume of your voice
Lesson for Life. Most people are clueless. Be yourself. Be a rebel