Now i realize that my decision to buy honda highness in 2020 during its launch time after cancelling RE bullet , was a wise decision. Now after 2.6 years covering 30,000kms , the engine quality is awesome and feels much refined with nil issues on its engine part.
Honda is the A1 in quality. But I dont like the looks compared to price as its almost cost of meteor. I have used Honda other bikes ..but they r awesome even though expensive. No one can beat Honda quality in India. Not even yamaha.
I have Honda Highness and the service centre is worse it took them one month to fix my bike after a small accident. India mein aa k sab khrab ho jaate hai coz we don't protest strong enough against such problems
You should file a case in consumer court if you faced the problems from the beginning. Use all the proofs you have and things would turn in your favour (maybe even a replacement).
Sad to see this happening again! I faced such ignorance with my thunderbird years ago. No doubt they make some awesome machines but some issues that comes with bikes even the technical team isn’t aware of and that’s a nightmare. This led me to service my bike with local mechanics 😅
Totally agree. I bought classic 350 in 2017 and from day one there was rattling noise from engine. I complaint about to seevice center many times and they couldn't reslove the issue till date.
@@chaudhary1609they must have answered you that "this is not a problem, this happens to all RE bikes. This is a normal thing. Ignore all these things." Because I had been answered this by the service centre guys. 😂😂
Watched the full video. I agree to almost all the points made here. My friend has a GT Continental with the same issue but unfortunately he does not even want to admit that the bike is faulty. Such is the cult that RE has made. Further, RE dealers are mostly arrogant. The customer service is slammed. There is no respect for a general customers especially when he or she is new to the brand. Despite of all this, the cult continues to grow because Indian market does not have better options.
Bohot dukh hota hai jab aap ka mehnat ka paisa iss tarah barbad ho jata hai 🙏 The expert opinion by Mr Vishal was ridiculous. Pata nahi ye 'expert' hamesha 'ullu ke patthe' kyu hote hai?
@@SuperbikePilotSaad A lot of manufacturing defect in RE since 2011 and they don't bother to fix it....Sales to all time high rehta hai fir diktat kya hai 😁
Royal Enfield doesn't seem to have a Quality Control department... They seem to have outsourced it to customers.... Sorry bro... It is indeed painful... I like HERO for this.. Even though there is a skill deficit with some of the dealerships... They do not hesitate to replace parts and keep the customer satisfied.
Iam hero owner from last December 2022, i agree with you 👍 gentleman, hero changed my brake caliper free of cost not even labour charges, firstly i changed my dealer it went good with 2nd dealer
@@SuperbikePilotSaad I would say please diagnose your bike for your chassis, Many RE bikes new ones have bend chassis which cause this type of issue. They are not accepting it because they have to change your bike and for this they are not Ready. Show your bike to the local mechanic or i would prefer to refer you to the NCR Motorcycle. they are in delhi only
I know RE from 1969. I kept Enfield till 1984 . Than my son bought it again in 2001 n kept it till 2009. Now the problem with RE from last 60 years is their bikes need constant touch ups after every 500 km from a mechanic who knows RE not who is working there agencies n doing basic stuff like engine oil change n all. If u have that mechanic who is taking care of ur bike like I told u after every 500 km than RE is a delight otherwise chain set , rear braking pads, tapet adjustment, overheating winters lol, crank life ,chain set life all these problems will hit your pocket hard . Believe me it's still same with RE . Find some good outside agency mechanic if you keep RE. Agency staff knows nothing of this bike . This is my 60 years experience with RE n I have rode whole India on it I literally mean that .
Same problem I had with my new classic 350 bought 10 year back..I had to visit multiple times service center and finally had to adjust and became habitual to bike...
Check wheel balancing, if not- Chassis, swing arm or alloys one or more of them are warped. All the best trying to convince RE about the issue - they'll never listen. Keep emailing Mr. Lal, he's a nice person and will respond, only then there can be a solution.
Bhaai ek similar scene I have experienced in childhood with my bycycles, try diagnosing in this form: 1) Place the Bike in Double Stand and make sure the front tyre has touched on ground while on main stand, keep the handlebar/position straight, 2) Come in front of the Bike to some 2-3 foot distance from bike, 3) Watch/Observe carefully the angle of front wheel/tyre from top to bottom or bottom to top like from: Sky to Ground or Ground to Sky, 4) Observe if the front wheel between the fork pipes looks properly straight or looks somewhat tilt from Sky to Ground or vise-versa. If the wheel looks tilt then this could be the root cause in which the tilted wheel from its root/axel is causing pressure on the steering from the direction right/left on the top/sky level. e.g.: if it is left side tilted or slightly tilted from Sky end then the bike will do some auto turn in left angle while riding. If it is right side tilted or slightly tilted from Sky level the the bike would feel pressure/auto-turn on right direction while riding. If this is the case then try aligning the front wheel 90' degree straight from ground and equidistant within the both fork pipes. 👍🏻👍🏻🙂
Also try checking the distance of front tyre from both the fork pipes from the fender/mud-guard fitting area. Take a footruller/scale touch it to the tyre from right side at or just below the fender fitting, lift the bike from front side being touched rear wheel on ther ground on main stand, rotate the front wheel having the scale touched the tyre & right side fork pipe, note the distance. Do same thing from left side of front tyre and left fork pipe. If there is difference found left/right sides measurements then the wheel is tilted in the minimum measurement side.
+ agar front wheel properly axel se fitted hei and fir bhi tilted maalum ho rahaa ho to ek ho saktaa hei: Right or left inner shocker pipe me same aligned balance nahi hei, maane: donno inner pipes ek dusre ke saath smaantar balanced nahi hei. Agar imbalanced hei to proper balancing karke bhi shaayad issue resolve ho jaaye. Kaash Delhi me hotaa to khud ek baar bike check kar leta 👍🏻👍🏻🙂.
I had similar issue when my bullet 350 front wheel drum cracked within an year of purchase. I was told by the service manager that it happened because of potholes 😂. At that moment I had to compare bullet with hero #splendour which goes on without any such complaints for years on Indian roads. Anyways, I managed then to get it replaced because the bike was still under warranty. With all the RE service experiences, I finally moved away to Honda, living a happy life ever after.
Very well explained. I had the same issue. I bought classic 500 in 2013, bike started going right side while riding I faced lot of shoulder and wrist pain bcoz of that I showed it to showroom but they couldnt diagnose it. After years of trying to service centers I showed it to my local mechanic Hussain he said " bike ke tyre ka pichewala chimta bend hai" when he actually removed the bend was very much visible I replaced with new one and problem solved. But I had to face the one side wear of tyre which I changed immediately and sprocket damage. RE don't accept and diagnose their manufacturing defects. And.local mechanics are far more efficient in solving such issues.
I was about to book Scram 411....then one friend father asked how long are u going to use it.He strictly told me not to go for RE its scam bike...He suggested me Honda CB350...till no issues at all...Best bike till now.
Bro customer care wale dooba denge Royal Enfield kyuki market me Jawa, KTM, Ninja, Harley itna nehi bikta na.. Isliye RE ka branding ko kharap kar rhe hai
I faced the same issue with classic 350. I had to visit the service center every Saturday and Sunday for the first 7 months. The bike was turning right, the speedometer was jumping, the spokes were loose. Yes faults were from the date of delivery. I started visiting the service center from the second day till 7 months.
Don't waste your time. Straight away file a complaint with the consumer forum and demand for a refund. This is one of the biggest reasons why people are saying away from enfield. Poor quality compared to the 80s and 90s, pathetic service staff etc....
Sad situation that you have to go thru.... just a few thoughts on this. 1 Todays new age engines have spring loaded tappets which automatically compensate for the need of tappet settings, if this is REs 500 km check list, I seriously think there's something wrong here. 2. Your pulling to the right side is most likely happening because your bike was dropped / fallen ( explains the bent handle) by someone. Worse case scenario the Chasis is bent, which many Himalayan owners have complained about in some case broken contests n Ts. Hope you get a repaired or ask for a refund.
So sad to hear the ordeal you gone through. I am planning to buy and upgrade to super metor 650 as I already own RE Machesmo. But now I will explore other options. Thumbs down to RE Service centres. Thanks for this informative video.
😠 in my state Kerala same , but people still think bullet is ultimate 😂 even hondacb highness is low sales, now RE less bothered about quality because of huge market share
I’ve had the same issue with STD 350. I escalated it to the highest possible level. In the end they changed my chassis. The problem was resolved but not 100%. After fighting for 2 months I gave up. Now riding the same 350 since 2014. Will switch to triumph soon.
Great points but you were very repetitive and the video could have been at least 30% shorter. But you were outspoken with names and service centers and brought out the true problems which is very very good. Have a broad script in the next video and stick to your correct stand. God bless you
Shocking. I’m well aware of their trickery. Buying a Royal Enfield is still a hit or miss thing. They’re competing with European and Japanese bikes but they don’t understand that of of today their QC is decades ahead of RE. Shame on Royal Enfield. Absolute SHAME! They’re taking Indians for granted whereas is this were to happen in a western country, they would’ve been sued nicely by now.
you are right Saad, I had bought a classic 350, and had issues with it since day 1..ending up selling it, now need a new bike , was thinking of going back to RE, but watching your video reminded me my experiences.... so no longer RE.... i will be going Honda
I have faced similar issues when I bought my STD 350 in 2012 .. thought things would have improved over time and was planning for Meteor 650.. thanks for your complete video .. now I am planning for Triumph which values customers and supports 👍
Im so sorry to say this but i had a 1990 350 for over a decade. I spent most of my time at the workshop. Last year my tenant a student bought the new 350 and hes not happy either. My rich cousin bought one and he stored it in the garage. All my other friends complained of availability of spares and what not. Nowadays i ride a honda shine as i just need to get places and i couldnt care less about style. Buy an RE only if you absolutely love it. Im a 6 footer and an RE suits me perfectly but the maintenance issues kills me.🎉🎉🎉🎉
The royal enfield guys are total gwaar . I feel for you bro, even I have meteor 350 after first service they spoiled my clutch adjustment. And asked to rate them 5*
I had the exact same problem To check alignment leave the handles on high speed. It shud go straight. I bought a RE machismo in 2001. No help from dealership. RE is the worst
Bro yeh bhaut normal issue hai service centre diagnos krne ni aya bike truck se load unload krte time yeh ho jata iski aap handle t repair ya phir change krva lo bike bilkul ok ho jyegi...aur rear chain sprocket ko change krna pdega alignment krab krne ki wajah se voh bend ho gya....yeh 2kam krva lo...bike tek ho jyegi....voh khange handle t aise krab ni hoti...bro ....yeh problem ati hai jb bike short distance showroom to showroom bike le chota truck pe.....normal issue hai (handle T) change krva lo.....
Definitely, CHASIS is bent and NOT aligned. It is a manufacturing defect. Go to consumer court and get either NEW CHASIS or vehicle replaced or get refund.
I bought RE Classic 350 in 2011 (6 month’s waiting) really faced bad experience same like u and they did not solved it... I sold it off. Ab to RE dekh kar mujhe ghinn ata hai 😡
I owned a royal enfield in 2012, sold it in 8 months due to a bunch of problems and very poor after sales. I always tell my friends & family that if you wanna f*ck your peaceful life, buy a royal enfield
I own a dominar 400 ug since 2019 and has crossed 80k oddo but touchwood there is no such horrible problems in my bike except the side stand sensor which has troubled me a lot other then that there is no problem. Service centre support is excellent, parts are not that costly, parts are also available. Meanwhile I liked this bike and was thinking to upgrade into this but I am having 2nd thoughts now.
There is no option to reject the delivery because engineering registration is done . You can only inspect for scratches , rusts , micro dents cracks that they can make it vanish infornt of your eyes . Once you drive the bike out of showroom with registered number plate you are on your own . There should be law for post delivery issues atleast for 6 months or 5000 kms where customer can get replacement or entire money in case bike has mfg defect to core
Itna bekaar bike hai Royal Enfield. Yeh company sirf choona laga rahi hai. Unnecessary ka hype bana ke rakha hai. Main toh sirf triumph loonga ab bhale hi aur 2 saal lag jaaye.
Had a faulty fork seal on my Meteor 350 from the date of delivery. Thought it was just grease that got on somehow when the bike was delivered but turns out the oil was leaking the whole time, even when I was driving it out of the showroom. I was too excited that I was blind to this detail and didn't pay much attention until the oil literally started dripping out when I parked the bike after like 7 days. Went to the local mechanic as I was kinda worried ( I did go to the dealership first but they said I had to book an appointment unless its an emergency, like bro my oil was literally dripping out at that time too) and the dealership was quite far from my home, he inspected it a bit and said the seal had some metal pieces that might have got on during manufacturing. I went to the dealership again and they asked me for 1500 Rs to fix the issue, which I felt like was a bit too much. Spoke with my mechanic first and he told me he can fix it for only 500 for me if I could buy a thunderbird fork seal and I did that instead, no issues till today.
True bro dealers always try to avoid accepting the defects and claiming warranty.... If it is a job could be done by local mechanics i would prefer the same....
I have sold my Himalayan because of bullshit service providers in royal Enfield.... Royal Enfield is now focusing on selling bikes not after sales service....
Some RE service centers really need attention from the company, I faced service center related issues earlier,. but some are very good, you need to search them even if they are far away from your residence. For me it looked like cone set issue.
You can go for the int650 I'm using one since 2 years and 30k kms. Have done 10 states of India and long rides of 5k plus kms. I'm glad I'm with RE parts and replacement are easy on my pocket, ownership is inexpensive
@@NikxRaw thanks for the suggestion based on your first hand experience. I have classic 350 since 7-8 years and have no problems with the bike. I always wanted to have bike with more muscles. so i will test ride your suggestion.
If the same issues would have been faced by a customer in america or europe...they simply replace the bike with no questions asked. Lene se pahle sari baat clear kar leni chahiye regarding replacement. Its good tht you made a video on youtube. It will bring a bad word of mouth and will hit the company's sales.
Keep sending email to the MD bro, i had the same experience with my dominator Once I sent an email and tweeted my issue to Rajeev Bajaj sudd6enly entire Bajaj was ready to help me resolve my issues with the bike.
Bro, please lodge a complaint with the consumer disputes redressal forum, asking for replacement of bike and compensation for your anguish. Something will happen👍
I have also faced similar problem for my Thunderbird 350x. It automatically pulls towards right side. Tried multiple different service centers. But none of them could solve the problem. Now I am living with the problem. 😢
Bhai same thing faced by me in Nov21 I bought classic reborn from same showroom United Automobiles Wazir they denied me to take the test ride before registration I told them I will provide you total payment of the bike after that I need a small test ride for my satisfaction before registration he said okay and the payment as per we have decided for the test ride he denied it that it against of our norms and you can take the bike once registration is done it’s totally new bike bla bla….. Even my friends were there they also told me to go ahead and give them the otp for registration but my mind got stuck and I got rigid I told them okay cancel out my delivery I am not going to buy the bike without test ride so he got pissed and went back to the management and then he came again and said okay you can take a small test ride so I took the bike for a spin and on the first go I realised that something is wrong with the handle bar coz I have already taken 3-4 test ride of reborn classic from multiple dealership after realising that something is wrong with the bike and took a very small spin like for 300-400 meters and no one can say there is a problem with the bike in that much spin so I came back and ask the person that the handle bar is not upto the mark he replied and said that it’s a face lift and because of the fuel gage you are having problem of adaptability after a while you’ll be use to it so I agree that maybe he is right it’s a newly launched bike so I took the delivery went back and was using the bike happily until one of known appeared and he is the one who inspired me to buy the bike and told me that your handle bar is different and that was the day I realised that I was right at that time now keeping it to short I can relate your story same as mine when they got no clue of the bike problem they use to say we didn’t get the training and all it’s you only you are the problem 😂🙏🏻 why you have bought our bike why you are spending your hard earned money on us did we ask you no 😂😂so jokes apart if you have read this much then here is a valuable advise for you from my side if you want to buy anything whether it’s a bike, car, scooter, or mobile…etc then just wait for the second lot manufactured by the manufacturer so if there are problems so that they can rectify them and update in from the second lot manufactured so thank you guys for reading if you are here.. And one more thing helpful thing to the owner of this bike try to look out for the best dealership there and get a wheel alignment it work for my bike after changing at least 5 service service I got the one I was looking for…moral of the story is you have bought the bike you are going to adjust with the bike else you can sell it but believe the moment you realised that’s it there is is no solution for it you are going to chill with RE so brother I can feel the pain of spending that much money and still result’s zero so you need courage to believe that it’s going to be okay just get use to it.
Sad story! I would suggest getting a technical expert to check it and send a legal notice to RE directly mentioning how a manufacturing defect is not being accepted by the company & a replacement is not provided. Go to consumer court if nothing desired comes out. Best of luck!
I owned a classic 350 about 11 years ago (1st gen) and frankly I felt both the sales and service attitude was quite arrogant! Probably I think they just felt so entitled as they owned the segment! I am glad they have stiffer competition today but the attitude doesn’t seem to still change! Hopefully people will pay attention to this detailed review before placing their money on this brand! Siddharth Lal should pay attention to how the cash cow of Eicher motors is faring in the field with not owning up to its manufacturing mistakes! This is so unfair to this and others who have to go through this!
1.Gear hard hai to clutch adjust kijiye, hardness chalijaygi 2. Handle right me ja raha hai kyu ki A. Handle bar tera hai B. Shocker adjustment failure C. Bearing issue ho sakta hai
The issue is not with royal enfield , it is with the person working in service centre i also faced issues with xpulse from hero service centre and still facing the same issue
Mere pass classic hai mein bhi 650 meteor lene ja rha tha but mujhe lagta hai royal Enfield sirf loha bechta hai ki apko bahut bhari loha milta hai ab isliye meine highness 350 book karwa di aur 2 lakh bhi bacha liye. Smart Bano dosto❤
I am a Royal Enfield Himalayan owner. I know about their free services…… this brand think they hold the best position in India…. There 4 free services are very pathetic not free also paid services…. Service centre scam with every customers…. My bike also a right side pooling issue but they don’t care about the problem…. #royalenfield 👎 #kolkata
Planning to buy SM650. Took a test drive at RE Kailash Colony and noticed a right pull in the test drive bike. Thought it was some mundane issue. But it seems that its pervasive. Somebody had correctly pointed out in the comment section that RE is like a lottery. 😢
Actual problem bike me nahi hai, Dealership ki delivery me hai. Ye log bina ramp lagwaye bikes ko sidha utarwa lete hain. Jisme ke bike ka front bahut zor se ground pe girta hai, aur ye problem ana shuru ho jati hai.
Unfortunately Royal Enfield manufacturers vintage bikes and brand is alive just because of customer's childhood memories that someday they will buy bullet. Otherwise it's just a vintage bike. Imagine who will use cruiser engine in Himalayan motocross bike. Next time go with latest cruisers 😊
RE desert storm 500 is a faulty bike too which I own since 2015. It had fuel pump problems various times and bike did not start. I have changed fuel pump 2 times still problem persists. Bad investment for such bike.
Now i realize that my decision to buy honda highness in 2020 during its launch time after cancelling RE bullet , was a wise decision. Now after 2.6 years covering 30,000kms , the engine quality is awesome and feels much refined with nil issues on its engine part.
Enfield is a joke in front of Honda the bikes honda sells in india is the technology of a cycle selling to us in India
Honda is the A1 in quality. But I dont like the looks compared to price as its almost cost of meteor. I have used Honda other bikes ..but they r awesome even though expensive. No one can beat Honda quality in India. Not even yamaha.
I have Honda Highness and the service centre is worse it took them one month to fix my bike after a small accident. India mein aa k sab khrab ho jaate hai coz we don't protest strong enough against such problems
Angoor khatte hai...Jane de
You should file a case in consumer court if you faced the problems from the beginning. Use all the proofs you have and things would turn in your favour (maybe even a replacement).
Definitely
Right
Absolutely you should go for it. Then RE will be behind you to sort it out ....
I agree
Sad to see this happening again! I faced such ignorance with my thunderbird years ago. No doubt they make some awesome machines but some issues that comes with bikes even the technical team isn’t aware of and that’s a nightmare. This led me to service my bike with local mechanics 😅
Dont worry we will go court
Totally agree. I bought classic 350 in 2017 and from day one there was rattling noise from engine. I complaint about to seevice center many times and they couldn't reslove the issue till date.
True. They make the shittiest of all machines.
@@chaudhary1609they must have answered you that "this is not a problem, this happens to all RE bikes. This is a normal thing. Ignore all these things."
Because I had been answered this by the service centre guys.
😂😂
Bro Royal Enfield wale should listen to your problems & justice should be given honestly, otherwise you are having alternative ways.
Watched the full video. I agree to almost all the points made here. My friend has a GT Continental with the same issue but unfortunately he does not even want to admit that the bike is faulty. Such is the cult that RE has made. Further, RE dealers are mostly arrogant. The customer service is slammed. There is no respect for a general customers especially when he or she is new to the brand. Despite of all this, the cult continues to grow because Indian market does not have better options.
Bohot dukh hota hai jab aap ka mehnat ka paisa iss tarah barbad ho jata hai 🙏 The expert opinion by Mr Vishal was ridiculous. Pata nahi ye 'expert' hamesha 'ullu ke patthe' kyu hote hai?
I dont know how
@@SuperbikePilotSaad A lot of manufacturing defect in RE since 2011 and they don't bother to fix it....Sales to all time high rehta hai fir diktat kya hai 😁
Royal Enfield doesn't seem to have a Quality Control department... They seem to have outsourced it to customers.... Sorry bro... It is indeed painful... I like HERO for this.. Even though there is a skill deficit with some of the dealerships... They do not hesitate to replace parts and keep the customer satisfied.
Usko paise chahiye sir sirf uske baad customer bhaad mein jaaye
Iam hero owner from last December 2022, i agree with you 👍 gentleman, hero changed my brake caliper free of cost not even labour charges, firstly i changed my dealer it went good with 2nd dealer
@@SuperbikePilotSaad
I would say please diagnose your bike for your chassis, Many RE bikes new ones have bend chassis which cause this type of issue. They are not accepting it because they have to change your bike and for this they are not Ready. Show your bike to the local mechanic or i would prefer to refer you to the NCR Motorcycle. they are in delhi only
Today i paid 10k booking amount.. but after watching this video I canceled deal.. n i will go harley davidson x440
Uska bhi negative tumhe CZcams pe mil jayega! Dilki suno aur usse bonding strong karlo.. main meteor 650 ke sath hi hun❤ youtubers 1000 negative khoj dega
Show us the booking Boucher.. and cancel Boucher..
@@somnathdas6185😂
@@blackhangman3910 chuna kaise lag gaye.. tu samjha bhi o kya bola lavde😂😂
Bkwas bike
Shortcut me bolna bhai 26 min me poori movie banjati he 😂😂😂😂
its common across all the service center, uneducated staffs will try to avoid fixing issues with some bs
Yes
I know RE from 1969. I kept Enfield till 1984 . Than my son bought it again in 2001 n kept it till 2009.
Now the problem with RE from last 60 years is their bikes need constant touch ups after every 500 km from a mechanic who knows RE not who is working there agencies n doing basic stuff like engine oil change n all.
If u have that mechanic who is taking care of ur bike like I told u after every 500 km than RE is a delight otherwise chain set , rear braking pads, tapet adjustment, overheating winters lol, crank life ,chain set life all these problems will hit your pocket hard .
Believe me it's still same with RE . Find some good outside agency mechanic if you keep RE. Agency staff knows nothing of this bike . This is my 60 years experience with RE n I have rode whole India on it I literally mean that .
it it better to buy RE for long ride ??
Even I faced such problems when I bought i20 Active Model of Hyundai in 2017. But I couldn't fight in the manner you fought. So, hats off to you.
Same problem I had with my new classic 350 bought 10 year back..I had to visit multiple times service center and finally had to adjust and became habitual to bike...
Yes
Check wheel balancing, if not- Chassis, swing arm or alloys one or more of them are warped. All the best trying to convince RE about the issue - they'll never listen. Keep emailing Mr. Lal, he's a nice person and will respond, only then there can be a solution.
Mr lal is not listening 15 mail already sent by me. Any other emailadress of mr lal kindly share.
I burnt my pocket and heart in 2008 with Thunderbird and never turned to Enfield ever ...
Nice decision
Eye opener. I was looking forward to book a meteor, but now will look for other options.
Very good
Go For Honda Higness
@@mayurkuwait better 350 classic
@@anantsinghdhaliwal4595 better honda h'ness
Honda cb 350 is a better alternative I thik
Waise maine recently TVS RONIN liya hai, it is a jack of all trade
Not a bad deal though
Always try to buy a bike/car from a company owned showroom.
Right
What does it mean
Ek purani kahawat hai ... Bacche, kutte aur Enfield... doosre ke ghar hi acche lagte hain 😄
Hanji
Bhaai ek similar scene I have experienced in childhood with my bycycles, try diagnosing in this form:
1) Place the Bike in Double Stand and make sure the front tyre has touched on ground while on main stand, keep the handlebar/position straight,
2) Come in front of the Bike to some 2-3 foot distance from bike,
3) Watch/Observe carefully the angle of front wheel/tyre from top to bottom or bottom to top like from: Sky to Ground or Ground to Sky,
4) Observe if the front wheel between the fork pipes looks properly straight or looks somewhat tilt from Sky to Ground or vise-versa.
If the wheel looks tilt then this could be the root cause in which the tilted wheel from its root/axel is causing pressure on the steering from the direction right/left on the top/sky level.
e.g.: if it is left side tilted or slightly tilted from Sky end then the bike will do some auto turn in left angle while riding. If it is right side tilted or slightly tilted from Sky level the the bike would feel pressure/auto-turn on right direction while riding.
If this is the case then try aligning the front wheel 90' degree straight from ground and equidistant within the both fork pipes. 👍🏻👍🏻🙂
Also try checking the distance of front tyre from both the fork pipes from the fender/mud-guard fitting area.
Take a footruller/scale touch it to the tyre from right side at or just below the fender fitting, lift the bike from front side being touched rear wheel on ther ground on main stand, rotate the front wheel having the scale touched the tyre & right side fork pipe, note the distance. Do same thing from left side of front tyre and left fork pipe. If there is difference found left/right sides measurements then the wheel is tilted in the minimum measurement side.
+ agar front wheel properly axel se fitted hei and fir bhi tilted maalum ho rahaa ho to ek ho saktaa hei:
Right or left inner shocker pipe me same aligned balance nahi hei, maane: donno inner pipes ek dusre ke saath smaantar balanced nahi hei. Agar imbalanced hei to proper balancing karke bhi shaayad issue resolve ho jaaye.
Kaash Delhi me hotaa to khud ek baar bike check kar leta 👍🏻👍🏻🙂.
I had similar issue when my bullet 350 front wheel drum cracked within an year of purchase. I was told by the service manager that it happened because of potholes 😂. At that moment I had to compare bullet with hero #splendour which goes on without any such complaints for years on Indian roads. Anyways, I managed then to get it replaced because the bike was still under warranty. With all the RE service experiences, I finally moved away to Honda, living a happy life ever after.
Very well explained. I had the same issue. I bought classic 500 in 2013, bike started going right side while riding I faced lot of shoulder and wrist pain bcoz of that I showed it to showroom but they couldnt diagnose it. After years of trying to service centers I showed it to my local mechanic Hussain he said " bike ke tyre ka pichewala chimta bend hai" when he actually removed the bend was very much visible I replaced with new one and problem solved. But I had to face the one side wear of tyre which I changed immediately and sprocket damage.
RE don't accept and diagnose their manufacturing defects. And.local mechanics are far more efficient in solving such issues.
I was about to book Scram 411....then one friend father asked how long are u going to use it.He strictly told me not to go for RE its scam bike...He suggested me Honda CB350...till no issues at all...Best bike till now.
Lagta hai Royal Enfield ke dobara doobne ka time aa gaya hai
Ye kaam jldi hoga agr inki harkatein aisi rahi toh
Bro customer care wale dooba denge Royal Enfield kyuki market me Jawa, KTM, Ninja, Harley itna nehi bikta na..
Isliye RE ka branding ko kharap kar rhe hai
U r right
This is called.. nonsense vehicle RE
Ish gaadi se itna problem hai to sell kar do bhai
It’s a clear case of defensive piece. You can ask for replacement or get help from the consumer court
I was about to book this bike , this video changed my mind, thanks for sharing.
I faced the same issue with classic 350. I had to visit the service center every Saturday and Sunday for the first 7 months. The bike was turning right, the speedometer was jumping, the spokes were loose. Yes faults were from the date of delivery. I started visiting the service center from the second day till 7 months.
I will case on re
Don't waste your time. Straight away file a complaint with the consumer forum and demand for a refund.
This is one of the biggest reasons why people are saying away from enfield. Poor quality compared to the 80s and 90s, pathetic service staff etc....
Hats of to you. Your comments are true and genuine.
Sad situation that you have to go thru.... just a few thoughts on this.
1 Todays new age engines have spring loaded tappets which automatically compensate for the need of tappet settings, if this is REs 500 km check list, I seriously think there's something wrong here.
2. Your pulling to the right side is most likely happening because your bike was dropped / fallen ( explains the bent handle) by someone.
Worse case scenario the Chasis is bent, which many Himalayan owners have complained about in some case broken contests n Ts.
Hope you get a repaired or ask for a refund.
That's nightmare.
Guys go only for foreign companies like Suzuki or Honda or Yamaha for quality
It seems that the dealership sold you an defective bike on purpose. And tried to mask issues with Royal Enfield.
So sad to hear the ordeal you gone through. I am planning to buy and upgrade to super metor 650 as I already own RE Machesmo. But now I will explore other options. Thumbs down to RE Service centres. Thanks for this informative video.
😠 in my state Kerala same , but people still think bullet is ultimate 😂 even hondacb highness is low sales, now RE less bothered about quality because of huge market share
Thanks yeh baat humaare aage laane ke liye
Ab mein ROYAL ENFIELD Consider nahin karunga
Consider karna but wo galti mat karna jo maine ki. Aap bike lene se pehle usi bike ko chala kar dekhna.
Bhai mene aapki video dekh ke booking cancel kardi
Excellent video bro, I feel bad for a high paying customer
Thanks and keep supporting
I’ve had the same issue with STD 350. I escalated it to the highest possible level. In the end they changed my chassis. The problem was resolved but not 100%. After fighting for 2 months I gave up. Now riding the same 350 since 2014. Will switch to triumph soon.
real issue start from 2:33.
Thankyou later
Consumer court pe case file kariye.. that is the only option
Mujhe bhi yeh hi lag raha hai ab to
Ky us se kuch hoga? I am also planning to buy a hunter 350 ab merko bhi thoda confusion ho raha hai ye dekh ke
I have almost made up my mind to buy an interceptor 650, now i am thinking i should not
@@yourowntraveller mat lo bahi mere uncle ke pas hai bhot problem unhone face Kiya ek hafte pahle beach Diya
Great points but you were very repetitive and the video could have been at least 30% shorter. But you were outspoken with names and service centers and brought out the true problems which is very very good. Have a broad script in the next video and stick to your correct stand. God bless you
Shocking. I’m well aware of their trickery. Buying a Royal Enfield is still a hit or miss thing. They’re competing with European and Japanese bikes but they don’t understand that of of today their QC is decades ahead of RE. Shame on Royal Enfield. Absolute SHAME! They’re taking Indians for granted whereas is this were to happen in a western country, they would’ve been sued nicely by now.
you are right Saad, I had bought a classic 350, and had issues with it since day 1..ending up selling it, now need a new bike , was thinking of going back to RE, but watching your video reminded me my experiences.... so no longer RE.... i will be going Honda
I had classic 350 (reborn). Sold it off last month and bought Honda CB350 RS. Best thing I did!
I have faced similar issues when I bought my STD 350 in 2012 .. thought things would have improved over time and was planning for Meteor 650.. thanks for your complete video .. now I am planning for Triumph which values customers and supports 👍
Hope your problems get resolved soon! Thanks for spreading awareness
Sayad new bike truck se nikalte hue kahi handle zyada more diya ya gira diya tabhi gari showroom nikalte hue pura check karna chahiye
Sahi kaha aapne Sir ji. Yeh showroom guys are only thinking about their profit. Damaged product bechne se inhe koi nahi rok sakta.
Im so sorry to say this but i had a 1990 350 for over a decade. I spent most of my time at the workshop.
Last year my tenant a student bought the new 350 and hes not happy either.
My rich cousin bought one and he stored it in the garage.
All my other friends complained of availability of spares and what not.
Nowadays i ride a honda shine as i just need to get places and i couldnt care less about style.
Buy an RE only if you absolutely love it.
Im a 6 footer and an RE suits me perfectly but the maintenance issues kills me.🎉🎉🎉🎉
The royal enfield guys are total gwaar . I feel for you bro, even I have meteor 350 after first service they spoiled my clutch adjustment. And asked to rate them 5*
I had the exact same problem
To check alignment leave the handles on high speed. It shud go straight.
I bought a RE machismo in 2001.
No help from dealership.
RE is the worst
Exactly
Machismo is a failed model anyway.
Bro yeh bhaut normal issue hai service centre diagnos krne ni aya bike truck se load unload krte time yeh ho jata iski aap handle t repair ya phir change krva lo bike bilkul ok ho jyegi...aur rear chain sprocket ko change krna pdega alignment krab krne ki wajah se voh bend ho gya....yeh 2kam krva lo...bike tek ho jyegi....voh khange handle t aise krab ni hoti...bro ....yeh problem ati hai jb bike short distance showroom to showroom bike le chota truck pe.....normal issue hai (handle T) change krva lo.....
The biggest problem Royal Enfield have are unskilled mechanics and technicians.
Most underrated comment in this feed.
Was planning to book this but after watching this video will go for triumph scrambler 400x thanks buddy 👍🏻
No buddy you cannot buy this masterpiece owner of this bike since 2023 , not faced a single issue with it
This particular person is saying , every owner is not complaining , the dealer sold him a defective piece
Service centre is available everywhere but not good service team
Yes correct 👌
Definitely, CHASIS is bent and NOT aligned. It is a manufacturing defect. Go to consumer court and get either NEW CHASIS or vehicle replaced or get refund.
Was thinking of taking Super Meteor but now i am clear to take interceptor 650😂….
Maine bhi celestial red book ki hai. Mai bhi pahle test ride karke check karunga. Achcha idea diya brother.
Zaroor zaroor zaroor aur zaroor check karna
I bought RE Classic 350 in 2011 (6 month’s waiting) really faced bad experience same like u and they did not solved it... I sold it off.
Ab to RE dekh kar mujhe ghinn ata hai 😡
Same experience
Well said.
I owned a royal enfield in 2012, sold it in 8 months due to a bunch of problems and very poor after sales. I always tell my friends & family that if you wanna f*ck your peaceful life, buy a royal enfield
😂
I own a dominar 400 ug since 2019 and has crossed 80k oddo but touchwood there is no such horrible problems in my bike except the side stand sensor which has troubled me a lot other then that there is no problem. Service centre support is excellent, parts are not that costly, parts are also available. Meanwhile I liked this bike and was thinking to upgrade into this but I am having 2nd thoughts now.
U should have done a pre delivery inspection
Right
There is no option to reject the delivery because engineering registration is done . You can only inspect for scratches , rusts , micro dents cracks that they can make it vanish infornt of your eyes . Once you drive the bike out of showroom with registered number plate you are on your own . There should be law for post delivery issues atleast for 6 months or 5000 kms where customer can get replacement or entire money in case bike has mfg defect to core
The obvious reason for which the handlebar tilt issue generally arises is due to faulty bearing either in rim hub or frame to T connector.
Ohh
frame connector faulty hai dekho
Itna bekaar bike hai Royal Enfield. Yeh company sirf choona laga rahi hai. Unnecessary ka hype bana ke rakha hai. Main toh sirf triumph loonga ab bhale hi aur 2 saal lag jaaye.
Hanji
I couldn't want to purchase royal Enfield motorbike...in future... after watching this video....thank you so much bro...🙏🙏🙏🙏🙏
Had a faulty fork seal on my Meteor 350 from the date of delivery. Thought it was just grease that got on somehow when the bike was delivered but turns out the oil was leaking the whole time, even when I was driving it out of the showroom. I was too excited that I was blind to this detail and didn't pay much attention until the oil literally started dripping out when I parked the bike after like 7 days. Went to the local mechanic as I was kinda worried ( I did go to the dealership first but they said I had to book an appointment unless its an emergency, like bro my oil was literally dripping out at that time too) and the dealership was quite far from my home, he inspected it a bit and said the seal had some metal pieces that might have got on during manufacturing. I went to the dealership again and they asked me for 1500 Rs to fix the issue, which I felt like was a bit too much. Spoke with my mechanic first and he told me he can fix it for only 500 for me if I could buy a thunderbird fork seal and I did that instead, no issues till today.
So sad
Why do you guys pay for it when its in warranty as the problem is of manufacturing issue..
@@HeMzbhattacharya Trust me, they'll always have excuses that is why I went to the local mechanic instead.
True bro dealers always try to avoid accepting the defects and claiming warranty.... If it is a job could be done by local mechanics i would prefer the same....
Its because of the Bike chassis is bent at some place, this has actually happened with the first batch of Classic 350 2011
Yes
This is Correct and helpful 👍
RE is a shit company. I had an Electra and i kept on facing one problem or the other . Finally i sold it and took an oath never to buy RE Bike ever !
Nice decision
I have sold my Himalayan because of bullshit service providers in royal Enfield.... Royal Enfield is now focusing on selling bikes not after sales service....
bhai aapko pehle bhi bola tha meine
bhai ye chassi ki dikkat hai
aur bro sadly I have to say this is a defective model.
I will file case against royal enfiled
@@SuperbikePilotSaad Bhai please doo please
majak nai hai ye
5 lakh meomin bhai gadi aa jaye aur ye aise kar rahe hain
Royal Enfield only makes defective vehicle...unki aukaat ki baahar hai acchi bike bnana
Some RE service centers really need attention from the company, I faced service center related issues earlier,. but some are very good, you need to search them even if they are far away from your residence. For me it looked like cone set issue.
Ji
I think I have to postpone my plan to buy RE 650, would like to see 3-4 year of performance by other buyers or switch to other upcoming cruze bikes.
Nice
You can go for the int650 I'm using one since 2 years and 30k kms. Have done 10 states of India and long rides of 5k plus kms. I'm glad I'm with RE parts and replacement are easy on my pocket, ownership is inexpensive
@@NikxRaw thanks for the suggestion based on your first hand experience. I have classic 350 since 7-8 years and have no problems with the bike. I always wanted to have bike with more muscles. so i will test ride your suggestion.
This is a defective bike for sure. You should get a full refund or a replacement.
Go to the consumer court and fight.
If the same issues would have been faced by a customer in america or europe...they simply replace the bike with no questions asked. Lene se pahle sari baat clear kar leni chahiye regarding replacement. Its good tht you made a video on youtube. It will bring a bad word of mouth and will hit the company's sales.
Keep sending email to the MD bro, i had the same experience with my dominator Once I sent an email and tweeted my issue to Rajeev Bajaj sudd6enly entire Bajaj was ready to help me resolve my issues with the bike.
Hahahaha
Bro, please lodge a complaint with the consumer disputes redressal forum, asking for replacement of bike and compensation for your anguish. Something will happen👍
Okji
Tbi kehta hu JHAATU bike na lein. Sasti lein. Bech k fir nyi lein😂😂.
I have also faced similar problem for my Thunderbird 350x. It automatically pulls towards right side. Tried multiple different service centers. But none of them could solve the problem. Now I am living with the problem. 😢
Bhai thanks for the video.. Main fasne jaa rha tha aaj... Ab nhi jaunga... Thanks a lot
Bhai wo galti mat karo jo maine ki
Dude better go to court
I will
Shame on you Royal Enfield
Shame
Main next month book karne wala tha Super Meteor 650 . Bhai apki video dekh kar main cancell kar raha hun. 💔
Bro i m with u case daalo consumer me
Ji
Bhai same thing faced by me in Nov21 I bought classic reborn from same showroom United Automobiles Wazir they denied me to take the test ride before registration I told them I will provide you total payment of the bike after that I need a small test ride for my satisfaction before registration he said okay and the payment as per we have decided for the test ride he denied it that it against of our norms and you can take the bike once registration is done it’s totally new bike bla bla….. Even my friends were there they also told me to go ahead and give them the otp for registration but my mind got stuck and I got rigid I told them okay cancel out my delivery I am not going to buy the bike without test ride so he got pissed and went back to the management and then he came again and said okay you can take a small test ride so I took the bike for a spin and on the first go I realised that something is wrong with the handle bar coz I have already taken 3-4 test ride of reborn classic from multiple dealership after realising that something is wrong with the bike and took a very small spin like for 300-400 meters and no one can say there is a problem with the bike in that much spin so I came back and ask the person that the handle bar is not upto the mark he replied and said that it’s a face lift and because of the fuel gage you are having problem of adaptability after a while you’ll be use to it so I agree that maybe he is right it’s a newly launched bike so I took the delivery went back and was using the bike happily until one of known appeared and he is the one who inspired me to buy the bike and told me that your handle bar is different and that was the day I realised that I was right at that time now keeping it to short I can relate your story same as mine when they got no clue of the bike problem they use to say we didn’t get the training and all it’s you only you are the problem 😂🙏🏻 why you have bought our bike why you are spending your hard earned money on us did we ask you no 😂😂so jokes apart if you have read this much then here is a valuable advise for you from my side if you want to buy anything whether it’s a bike, car, scooter, or mobile…etc then just wait for the second lot manufactured by the manufacturer so if there are problems so that they can rectify them and update in from the second lot manufactured so thank you guys for reading if you are here..
And one more thing helpful thing to the owner of this bike try to look out for the best dealership there and get a wheel alignment it work for my bike after changing at least 5 service service I got the one I was looking for…moral of the story is you have bought the bike you are going to adjust with the bike else you can sell it but believe the moment you realised that’s it there is is no solution for it you are going to chill with RE so brother I can feel the pain of spending that much money and still result’s zero so you need courage to believe that it’s going to be okay just get use to it.
Showroom ka haal bura hai united automobile wazirpur ka
RE bikes r full of garbage
Sad story! I would suggest getting a technical expert to check it and send a legal notice to RE directly mentioning how a manufacturing defect is not being accepted by the company & a replacement is not provided. Go to consumer court if nothing desired comes out. Best of luck!
COMPLETE WASTE OF MONEY 😮
We will support u bro....
I owned a classic 350 about 11 years ago (1st gen) and frankly I felt both the sales and service attitude was quite arrogant!
Probably I think they just felt so entitled as they owned the segment! I am glad they have stiffer competition today but the attitude doesn’t seem to still change! Hopefully people will pay attention to this detailed review before placing their money on this brand!
Siddharth Lal should pay attention to how the cash cow of Eicher motors is faring in the field with not owning up to its manufacturing mistakes! This is so unfair to this and others who have to go through this!
Isliye foreign brand pr log jaate hai car ho ya bike.....unki service bhot sahi hoti hai.....like suzuki
Haan
1.Gear hard hai to clutch adjust kijiye, hardness chalijaygi
2. Handle right me ja raha hai kyu ki
A. Handle bar tera hai
B. Shocker adjustment failure
C. Bearing issue ho sakta hai
Seriously very disappointed 🙁. I was planning this bike but for now I have to consider other bike instead of this fraud
The issue is not with royal enfield , it is with the person working in service centre i also faced issues with xpulse from hero service centre and still facing the same issue
Mere pass classic hai mein bhi 650 meteor lene ja rha tha but mujhe lagta hai royal Enfield sirf loha bechta hai ki apko bahut bhari loha milta hai ab isliye meine highness 350 book karwa di aur 2 lakh bhi bacha liye.
Smart Bano dosto❤
Bohot achha kiya
I was thinking about this bike. But after your review I changed my plan. Thanks for your honest review.
This review is nonsense. It's a paid negative review. I have a SM650 and can tell you that there's no other bike like this.
same issue with my SM650, Pulling one side, just rode the bike for 600 KM & facing the issue. pls dont waste 4.7 Lakh for such brand.
Lekin log humein pagal samjh rahe hain
I am a Royal Enfield Himalayan owner. I know about their free services…… this brand think they hold the best position in India…. There 4 free services are very pathetic not free also paid services…. Service centre scam with every customers…. My bike also a right side pooling issue but they don’t care about the problem…. #royalenfield 👎 #kolkata
Planning to buy SM650. Took a test drive at RE Kailash Colony and noticed a right pull in the test drive bike. Thought it was some mundane issue. But it seems that its pervasive. Somebody had correctly pointed out in the comment section that RE is like a lottery. 😢
Brother go for replacement.... it's a huge money you have invested...if this kind of problem exists definitely it's a manufacturing defect.
Exactly
Actual problem bike me nahi hai, Dealership ki delivery me hai. Ye log bina ramp lagwaye bikes ko sidha utarwa lete hain. Jisme ke bike ka front bahut zor se ground pe girta hai, aur ye problem ana shuru ho jati hai.
I suggest you go to the consumer court apko court sunega. Send your dealer a legal notice
Exactly same here with hunter. They don't adjust tapit with hunter too.
Unfortunately Royal Enfield manufacturers vintage bikes and brand is alive just because of customer's childhood memories that someday they will buy bullet. Otherwise it's just a vintage bike. Imagine who will use cruiser engine in Himalayan motocross bike. Next time go with latest cruisers 😊
RE desert storm 500 is a faulty bike too which I own since 2015. It had fuel pump problems various times and bike did not start. I have changed fuel pump 2 times still problem persists. Bad investment for such bike.
Yes sahi kaha
Budget kam hai to honda Hiness le lo or budget jada hai to Vulcan 650 le lo ya used Harley le lo Vulcan k price pe...