I Answered Your Best Tech Support Calls!
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- čas přidán 9. 06. 2024
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In this episode, callers navigate a hilarious phone maze in hopes of getting personal IT tech support from Linus himself.
Discuss on the forum: linustechtips.com/topic/13761...
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CHAPTERS
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0:00 Intro
0:46 Context
1:30 The Phone Tree
2:21 Dennis Answers
2:37 Tech Tip 1
4:37 Dennis & Taran
5:09 Tech Tip 2
6:24 lttstore.com
6:40 Dennis Returns
6:54 Tech Tip 3
9:15 Dennis & Colton
09:33 Sponsor Info
10:30 Tech Tip 4
12:10 Mac Address
12:25 Colton & Taran
12:45 Tech Tip 5
15:58 Dennis/Colton/Taran
16:15 Tech Tip 6
16:45 Taran
16:58 Tech Tip 7
17:59 Dad Joke
18:17 Tech Tip 8
19:37 Outro - Věda a technologie
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Hello
When are you gonna do a giveaway video for a rtx2080 or something like that??? Maybe better???😂 I need one! 😂 Hook some ppl up! 😎😎
69
Thank you 3CX!!!
this was fantastic
imagine getting linus and asking him to transfer you to dennis
then ask dennis to get linus as a translater into the call.
you got a heart
@@satakrionkryptomortis 😄😄😄😄😄
@@Menelwennn Underratted comment
@@zarathalia4306 bro stop
Dennis getting rickrolled and being so confused was clearly the best part!
Live, laugh, get rickrolled, liao!
Eyyyyy
@Verm at the time of his first appearance
@@MatthewDeveloper thank you!
it'd be fun if this was like a recurring monthly series. Really hits the "tech tips" name and its just fun to see fan interactions
As long as your fans aren't plugged into water cooling pins
@@razieldolomite698 lmao
agreed
This
Completely agree
"It's only weird if you make it wired"-Linus
"I had your foot for a second there that's hot"-Linus 180s later.
He likes feet. Hence the sandals
Probably one of the best LTT videos in quite some time. Dennis getting rickrolled, Taran keeps recommending microwaving whatever is the issue, James's dad joke, Colton getting a job offer after getting fired for the nth time... Good stuff.
classic LTT things in a single video I like it
Johnathan Horst of Mac Address saying "It just works!" And playing hold music.
xD
@@XzTS-Roostro That was funny too.
@@reikisano4542
Would've been better if they could've used "Opus No. 1" by Tim Carleton & Darrick Deel
yoo i love your Holo pfp!!!
Linus: *Solves real problems in depth with easy to understand information
Taran: "Throw your PC out your window"
Dennis: "Close your eyes and feel me next to you"
@@Phantogram2 *hangs up*
Linus: *Google*
Taran: *Bing*
@@mihan2d Bruh! 🤣
It would be cool if Anthony would be available for Linux callers.
Can you help me install gentoo
Call hangs up***
@@Why72833 was that Colton?😅
@@Why72833 I dare them to do the install flawlessly 😌
Or retro tips
@@WreckerALeX If he was giving retro tips I'd have him help me out with DOSbox or MAME cause I've had nothing but trouble with both lol
it is insane how much linus knows just off the top of his head
This needs to be a series not only does it help the people that call in, viewers could be having similar issues too.
Maybe they could make a new channel called Linus tech tips
@@MasterKey2004 Hol up
THIS.
Yes
This video fixed my USB audio issue. I had the same issue as one of the gents on the call in.
This should be a series
seriously, it's hilarious, it shows us weird issues with computers, and it's amazing to see community talking to Linus
Im in with u here. Such an interesting concept, have linus troubleshoot viewers problems
Yes
And some genuine assistance occurs
I agree. There are so many errors that there'd be a very slim chance of me relating to any of them, but there's also enough of us watching that *maybe* one of us can relate. And I also agree that it is hilarious
best kind of reality tv, no ones getting hurt and most of the "contestants" are either getting help or a laugh, while losing nothing but time and mayby some phone credit if they have shit plans.
“My wifi likes to cut out”
“How do you know it likes it?”
I lost my shit here
LOL Dennis "Close your eyes, can you feel me next to you?" *holds banana*
I love how over the years, linus is still continuing to help his fans and interact with the community he has created.
He interacted with some fans alright =)
get it?
It this comment ironic or not?
except for all the rabid AMD fanboys
Hip Hip!
canadians
finally some actual tech tips after 12 years
@@Ram_kaza damn burrn
@@drdied149 aaa any problem bruh
Lol
^^^Bot
For the code 00 guy, I think it would have been worth resetting the BIOS, and removing/reseating the DIMMs. Try to boot with only one memory stick just to eliminate possible culprits before replacing the board. And as sad as it could be, definitely worth reseating the video card or testing another if available. Have seen all three cause a PC to get stuck on 00 at boot
I was thinking RAM, don't know the board but it could have got knocked loose/damaged when cable managing
how ist *dead CPU* not one of the three? that's by far the most common cause of 00 post codes. if it's not dead it's unresponsive for other reasons that _might_ be the mainboard, which is why I found linus' conclusion pretty ambitious.
I've even powered on without the ram in before just to get a beep code and putting the ram in then works, jumping to a hardware failure sounds like the easy answer.
It's a recent motherboard, so I don't think it will work, but I think it is worth it to replace the battery just in case
no it doesn't help, i had exactly same issue 2 months ago, tried everything, nothing helped of what you wrote above and i tried more than that, gave up and gave mobo & cpu to service center, they are still looking into it but they said that they suspect that it's the motherboard issue
also for me it happened exactly the same way as it happened for the guy in the video, he took gpu out to clean it & placed it back in - i swapped the gpu , both are exactly same steps to cause that thing
I work in tech support, my favorite thing is when people ask me to fix something ridiculously specific about their software, but they call me from their cell phone 40 miles away from their office and say "What, do I need to be in front of my computer?"
I had similar case in my old job, except customer - small business which we installed rack with server for - called us that his server was down and we couldn't get remote access. After arrival at place we found out that the "it guy" that called us was on two week vacation in different country and no one except him had keys from the server room...
Should have told the dude with error code 00 to check how his AIO was plugged in to the mobo as well. He mentioned he reseated it. Only time I've gotten 00 on my asus board was when I had the CPU fan and AIO plugged in wrong, System wouldn't boot. No guarantees, but that's one more thing to try GL.
Upvoting so he sees :)
Also, if that doesn't work, leave all but one ram, remove GPU, unplug all USB (We are looking for MOBO post code, not display), reset bios by removing CMOS battery for 10s. That usually does the trick.
I mean, he did try to boot without any cooler on the cpu at all no?
Yeah the system looks like it's working fine. I would do maybe a rebuild of it, and check everything carefully as he plugs it all back, and do a quick CMOS clear.
@@SneakyBadAssOG Yep, informing them of the min to post process would be a huge help.
Dennis is actually a genius that taught Linus everything he knows.
Lie-nus!
live, laugh, liao
i think i've seen someone mentioning dennis is linus' highschool friend idk lmao
I love your profile picture!
@@gashacon8859 *cringe noises*
Loving how Linus was basically the only helpful one :D this should be a monthly thing, I'd be watching these all day
I mean they do it as a joke, i think they ain't that dumb
@@urilou777 I also would assume that they'd have something better to say than "cook your gpu in a microwave for an hour" lmao
This was one of the best pieces of content you've published these last months, congrats! Lately I haven't really had the time to watch a lot of YT, but this video was absolutely worth the while
Oh gosh, this is great. As a computer enthusiast myself there have been so many instances where I felt so lost, pls make this a series or something, I bet there are so many people desperate for help
Only problem is, this sort of thing takes a lot of time to do properly.
@@arnox4554 yeah, definitely, if this happens just once a month or something and opened to international I bet it would be a really cool thing to do for the community
I'm in my first year as an expert It system and devices student and I found out real early on that you can't know everything and you just have to know the base and some more and what keywords to use to look stuff up. Most of my job will be looking stuff up, you'll know more and more as you run into more things. and remember that there's no shame in asking for help.
The world: GPU shortage
Everyone in this video: I have a 3000 series GPU
says a lot that all the gpu issues were with 3000 series, no?
Me have hp oem 3060
Yeah the 6 people of 14 million subs. Kinda proves the point /s
1st world: Needs to save money few more weeks in order to buy new gpu, such a hassle...
2nd and 3rd world: Where is my 200$ gpu????
@@veduci22 a gpu is a luxury good only meant to play video games . If you can afford a gpu you are well above the poverty line. There’s Indians that need to work 6 years to buy an iPhone
No jokes like, “Linus, please don’t DROP my call”
I love how Taran had chipotle up like he's answering calls while ordering lunch LOL
Imagine how much it costs for guac in Canada.
"Oh, I see your foot, that's hot!"
- Linus, absolute degenerate, 2021
Idk, this is a guy wearing sandals on Only Fans, he might have been for real.
And then twitter exploded.
@@zarathalia4306 please go away
@@fongus6420 Just report it as spam and move on, don't clutter the comment section with replies.
Ok, this is actually a fun video in terms of interacting with your fans. Please do more of this.
x2
I would LOVE to see more of this! It was a great idea
what the freak
You Had 100 likes
after I refreshed the page 110
after refreshing again 130
gaining likes every second?!
@Sam Wallace It’s to show support for the LGBTQ+ community as well as the Black community (I am actually Black).
@Sam Wallace nothing in their profile picture has anything to do with America
This is epically hilarious and informative. Definitely needs to be a recurring segment. If not monthly quarterly.
This was one of the funniest days ever. I was fortunate enough to speak to Taran, what a chill guy. I hope you do this again, it was a huge load of fun.
Did he tell you to microwave your problems away?
Taran is my Hero.
Can we please make this a regular series??? This was hilarious and actually informative
Yeah, these were real tech tips o.o
Loved the segment, hope there is more. Took me back to watching The Screen Savers on TechTV back in the day.
I miss tech shows where people could call in for help. I remember watching one when I was a teenager, I believe it was called call for help. Please do more of this.
Leo Laporte is still around
Everyone talking about the rickroll, but the "It just works" for the mac guys really killed me 😂
This is actually really true for the most part - Apple is really good about this, there's usually not to many software problems with their devices. The hardware though... ugh.
Is that what the URL at 12:28 is supposed to be? I tried it and got "Video Unavailable"
@@iwontliveinfear czcams.com/video/ZjJUVsmjIj4/video.html
@@timothy-9995 this is funny, the link works directly, but if I copy pasta it breaks.
Time to write yet another bug report.
Thanks.
@@iwontliveinfear That one character is a capital i, not a lowercase L
I made that mistake when I typed it the first time
12:40 what Taren should have said: "Oh, Ghost touch issue? You would need to assemble and Ouija board, and if that doesn't help I may forward your call to your in-house exorcist. (Then forward it to Dennis)"
I was gonna call back and maybe have Dennis solve the issue…but I burned down my house by microwaving my phone :/
@@YEET Well, Taran did his job then. No phone or home = no ghosts - of any kind! He actually went above and beyond if you think about it. What a great guy.
That was probably some of the most fun I’ve had watching an LTT video in a while. Good job guys!
This was so fun to watch. Would love to watch more. Tech service that actually helps people, with proof. We also learn stuff too. Keep it coming.
2:28 Dennis is the only man alive who is immune to rick rolls #builddifferent
Holy shit, I didn’t even notice that was supposed to be a rock roll with that bad quality lmao.
LMAO so that's what it was! I couldn't even tell with the shitty quality.
I found that LP in my collection recently. I played it, and it sounded great. Almost as if childhood me bought it and never played it and hid it in shame amongst his father's records, only to find them after his father passed. Huh.
Wait, that was supposed to be a song? I thought someone just played back an old school dial up modem sound.
walk nicely and quietly🤓🧐🤭🤫🤥🤡🤠
The fact that they have Dennis on customer support is hilarious
If you've ever called customer support and tech support and got someone named Jerry that sounds like Abu then you wouldn't find it so hilarious. Imagine someone that sounds like they are always talking underwater and then have them also talking into a fan to sound like Darth Vader while talking underwater. That is how talking to India sounds.
@@Drewsterman777 Im sure they were not talking about his accent. They were talking about the fact he knows nothing about computers.
@@Drewsterman777 To be fair, many Indian do have legit Western names, sometimes even Westernized family names, because of the British occupation and attempted colonization of an already ancient culture. India has one of the largest English speaking populations on the planet.
@@ExpiresGoogle both surely. It's simply a fact that he has a pretty thick accent, which would only be made worse over a phone, especially with him trying to stifle giggles constantly lol
@@Drewsterman777 If only the world listened to the "hello I'm under the water" guy.
Linus I’ve been watching you since the start of CZcams basically lol you were one of the first consistent content creators that I remember, of course that’s subjective. This has to be one of the best ideas dude. I could watch this all day long while at work or driving in the car. As of geeks we constantly have unknown random issues and just listening to others problems has helped me think of my own probs in a different way and with different opinions and your professional understanding, this is just good dude. Hell of a teacher !
Don't take this wrong, but overall I would prefer people not watch CZcams video while driving the car...
Don't watch CZcams while driving
Don't watch CZcams while driving unless you're in really heavy traffic so the cops won't notice you
Or fog would work too
i love this makes me feel you guys are super down to earth and just like a really smart friend you always wanna hang out with
This was a fun video! I'd be all about this becoming a series. Like, instead of doing "we check out your worst setups" you could do "we tech-tips your worst setup problems!"
Taran by FAR gave the most productive tips. I have microwaved my laptop and thrown it out the window, now it does not cause me any more problems!
It would be pretty cool if LTT had a dedicated team for this, along with calls they could even help out on the LTT fourms. I loved this video.
I won't mind paying for tech support from them at all.
Anybody else who's stuck being a tech support person for a decade just twitching and having PTSD-like flashbacks watching this?
(In British): "Cat Tips?!"
Had me dying laughing
Need them Cat Tips!
@@zarathalia4306 Is this a cat tip?
Linus is so good being on a tech support hotline he actually helped people
a lot of people like to hate on linus but truth is that man has been in the game for so long you cant deny his level of experience when it comes to getting things done
actual truth is these were hours of calls cut down to a few minutes
@@misatzu no shit Sherlock, everyone knew that already
This was amazing to watch. Hope this turns into a series of videos
We need more videos like these. I was watching some of the older videos and while the direction of LTT is going in is GREAT; I love seeing things like this. Would love to see more Scrapwars as well.
My support question: How do I get an RX 6700 XT working on my Raspberry Pi?
This would be a great crossover!
If you don't know, Jeff, literally nobody in the world does.
@@xymist5605 hmm, I highly doubt this
Jeff! did you ever get the kernel compiled?!
The Raspberry Pi 4 does *TECHNICALLY* have a PCIe bus.
you CAN replace the USB3 controller on the board with a bridge board
and you CAN then plug in a USB based PCIe expansion card.
you have a slim to none chance of it working, but you will have *technically* added an RX 6700 XT to a raspberry pi
Dennis my twin, if only I had chosen the correct options to talk to you on the phone 😂 It would have been hilarious to cut back and forth between that since we were both wearing the same color shirts and people jokingly call me Dennis all the time
First
@@AKAPOWER Nobody cares
shouldve called yourself, Dennis on a Budget
@@pljeskavca1 LOL, would be very true as I am definitely the inferior one between us two
Fishing for subs ehh?
This video is so great! imagine having the chance to have Linus answer your call, super funny video!
This is actually one of the coolest videos Linus has ever done
Even with the trials to get through to support with Linus. The experience was PROBABLY STILL BETTER THAN HP OR DELL.. LOL
Lol
Can we take a moment to appreciate the moment of someone discovering the joy that is Afterburner?
It might be the best thing MSI has ever made.
@@lugaidster thank you for correcting him, I couldn’t live without that information
You mean MSI didn't make Afterburner? My life is a lie
@@v3xman i too was part of the sheeple before now.
It's the only good thing that says MSI on it.
Hm
But there’s PrecisionX as well
This may be one of the best ltt videos I’ve seen in a while. Great content, lots of laughs, and great idea.
I love how some people called with an ACTUAL problem they were having
this video managed to be one of the most hilarious LMG videos in a while while still being informative on some niche issues that can crop up. thank you all for existing
This was fun. Didn't even realize that the video was 20 mins long!
Didn't either until I saw your comment.
Me3
And wanted another hour….
Ohmygod this video was so chaotic and somehow so educational!!! Aprime knocked this edit out of the park! It's like another version of secret shopper, really hope they do this again!
This is a great idea for a video. I enjoyed this on a Monday morning before work. Thanks, y'all!
This might just be the best episode this year, Linus actually making sure people get their computers working.......look at how Colton is so happy after this.🤣
Colton got a new job, of course he's happy
Great Editing Aprime: the [troll : tech tips] ratio was on point
Taran's terrible tips needs to be a thing.
TTT
@@CED99 Taran's Tech Tips = Trouble in Terrorist Town lol lmao Cat Tips
TTT
This was great! I hope this becomes a recurring thing - it's a fun way to get tips about tech, and specifically troubleshooting.
This was brilliantly put together. Great job by the editor who worked on this piece.
No one:
…
…
Taran: Just put it in the microwave!
Throw it out the window, that'll solve all your problems
TOASTER OVEN. do not put it in microwave! Follow his specific instructions and put it in toaster oven
Everyone: laughs at the rickroll...
Dennis: *What?*
I loved this video, 10/10, I don't know how much work it was production-wise (clearly it was editing heavy), but it would be amazing to have this as a recurring series
Great idea. This is one of the best things about LTT. When they get a request for an unusual sponsored video, they actually make it work and produce a really high-quality piece of content where the sponsor is featured, but the video would still work as a standalone video without them.
Linus, please do this series like once a month or something. Set up a partnership with 3CX. This is so informative and interesting, and I feel like a ton of people will get useful learning from more of these! I know I did!
And suddenly all other support lines became barren xD
this is actually very wholesome. great content!
Actual Tech Tips!
(And as a guy whose sole job 25 years ago was PBX manager for a large company it's amazing how far the technology has come.)
This would be great if it's done a few times a year. Could you imagine this being done the Monday after US Thanksgiving or 2-3 days after Christmas. Not only may the calls be from people with new products they just bought or were gifted, but it could be entertaining to boot.
Also be cool if Anthony, Jake, maybe James all joined Linus to give legit tech tips.
@The Lonely Proto also hella entitled to ask for
I hope I can talk with Antony one day and flex my Gentoo installation lol.
@The Lonely Proto If they had it all the time with a dedicated support staff it wouldn't be special or video worthy and it would be a pay per minute situation most likely.
"How do you know that it likes it?" Linus hit peak Dad with that one!
I think we want more of this, crazy mixed with really good tech tips :)
Honestly I kind of enjoyed this video more than most and I do understand all of this must have taken longer than normal. Thanks for all the hard work LTT!
I sort of expected a gag where some sequence of options down the Mac branch led you to be redirected to an increasingly frustrated Louis Rossmann
If they ever want to do this again. They need to add Louis really far down the Mac branch.
@@ZNotFound omg yes. A collab video to put up Right to Repair would be amazing.
Or just a recording of him saying "get a Thinkpad, support Right to Repair"
Guys I have to say, I haven't loved an LTT video this much since the first season of scrapyard wars came out. Your content is consistently great, but this might be my favorite LTT video ever. Please do more of these, maybe make this a regular feature? Not sure how resource intensive this format is for you guys but I would love to see this once a month or so. Thanks for the great content! 🙂
5 years in IT Helpdesk here, THE STRUGGLE IS REAL & this video was spot on
Omg I love this idea, it should totally be done more often.
Dennis got rickrolled... And he didn't know what it was.
HOW DID YOU GET ME!!!!?
This is simultaneously the most random and the most LTT thing I have ever seen
Great video. Love the concept and humor added to spice it up!
It’s actually really sweet to see how much fun Linus had helping people 🥰 So much better than most tech assistance. When I built my PC everything with it was fine but microsoft kept giving me a blue screen - Wasn’t my memory at all. After 3 different techs looked at the problem none of them had told me that Microsoft while being an 8GB program, needs 16GB of space from the usb stick to install 🙄😤
Update: I put my phone in the microwave....house burned down..but phone works now!!! Thanks Taran!!!
11:00 I know speedfan, the issue is simply that it wasn't updated since 4th gen intel so it doesn't recognize newer stuff
It has problems with my 3rd gen intel laptop so even older stuff is hit and miss.
Luckily there's manufacturer approved stuff for Asus mobos, so I can actually mess with the fans on my desktop
@@Anankin12 true, it couldn't change the fanspeed on my 3rd gen intel acer laptop now that you mention it. but I guess that's on laptop manufacturers trying to limit your ownership of your laptop as much as they can. I mean my friend has an acer with 6th gen intel and it's legit refusing to boot from a usb drive
Best Linus video ever! Just the right mix of silliness and really useful tips.
This was really cool. One of the best videos you guys have produced.
This would be a fun recurring series where each episode would devolve into memes and trolling
That's a concept that could be repeated a few times and still be enjoyable to watch !
This is actually really cool of you guys to do
I love this. Learned so much. Please more!
The parts where Linus actually helped people was cool. The other employees who took calls was just funny. 🤣
So I finally learned why the pumps of 2 of my AIO coolers failed on my previous mobo. Thanks Asus!
This video was amazing. More of this please!
This is really fun! Love to see more episodes hahaha.
Omg whoever Rick rolled Dennis is my hero! The perfect LMG employee to get rick rolled.
This whole vid was amazing.
Linus really answering these calls is insane
you know he's one of the best youtubers out there
This was really good. insane of quick you noticed some of the issues.
do more of these. SO GOOD
As someone who worked in the cable industry for 4 years with coaxial cable the un fuck it part had me dying😂 those nasty copper cables doing copper cable things 😂😂
idk man my internet is delivered over coaxial and i don't have any of those issues
@@Fogolol it all depends on the coaxial how long it is if it’s damaged are there any kinks in it . Loose connectors on either end can mess up the signal going to a modem. If you have the wrong types of splitter it can also cause issues. Because coax can act as a giant antenna by the time I left the cable industry they had us checking 12 different signal levels at every house we went to, half of which where making sure there’s no outside interference on the line.
Just copper cables doing copper cable things 😂