Human Factors

This video introduces you to the science of human factors. It has the potential to support the safe, effective and person centred delivery of healthcare in NHSScotland. The video defines what human factors is and outlines the seven key factors that are most important within healthcare. These are: Stress, Fatigue, Cognitive workload, Design, Equipment, Teams and Culture. Learning more about how to optimise the way we support these is integral to redesigning a system that works for and not against us.

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