Your Customer Journey Explained for Beginners | Online Success without social media for women 40+

The key to converting strangers into paying customers is designing a positive customer experience throughout every step of their journey with your brand.
In this video I am going to share what a customer journey map is and the 8 step framework that makes this process easy.
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00:00 Intro
00:40 Intro
01:47 Example of a customer journey
04:26 What is customer journey mapping?
04:48 Customer Journey 8 Step Framework
07:03 Monthly Workshops
07:49 Free Quiz
08:13 Let's hear from you
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