HP is scraping the bottom of the barrel

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  • čas pƙidĂĄn 5. 10. 2023
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Komentáƙe • 7K

  • @maksymfedoriaka2851
    @maksymfedoriaka2851 Pƙed 8 měsĂ­ci +2081

    Every person I know who bought an ink printer did so just because of a low entry price. They can't justify spending 160 dollars on a laser printer when there is a 70-dollar ink one that they think will fulfill their needs. They don't know about scams that companies run, and differences between ink vs laser printers in general

    • @andrewcopple7075
      @andrewcopple7075 Pƙed 8 měsĂ­ci +115

      This is why I moved to Black & White Brother Laser Printers about a decade ago. These practices are horrific.

    • @aymanhawari2589
      @aymanhawari2589 Pƙed 8 měsĂ­ci +2

      I like my espon ecotank printer... The only catch is running a bot to color print 2-3 times a week for the naysayers saying THE INK WILL DRY AND CLOG crowds ... it's as simple as going into task scheduler
      mspaint /p C:\Users\username\Desktop\1.gif
      Change the path to the file and program to the real file location.

    • @markthompson4859
      @markthompson4859 Pƙed 8 měsĂ­ci +25

      Volume is far better on laser and it's pretty true thaat home users don't print as much as they thought they would. My primter is used solely to print monochrome images of portraits I want to sketch.

    • @Kalvinjj
      @Kalvinjj Pƙed 8 měsĂ­ci +13

      So far I can see the ink tank ones as a happy compromise. They still can get stuck nozzles and such like cartridge ones, but the price of the ink itself, and the (so far) impossible DRMing of the liquid you stick on it's tank, allows you to just not care about how much you'll need to pour away on a few cycles of nozzle cleaning or purging.
      Have so far (let's not jinx it...) been happy with our Canon ink tank one, the bottles that came with it are yet to require refilling, since it came out of the box with bottles enough for a full charge.
      At work of course we got 2 lasers, tho the color Brother LED one (yep, technically not laser, but same printing principle) produces quite meh color results even with it's original toner, let alone the cheapest crap we can find at the lowest price (near unusable prints...), but hey, it DOES work and doesn't complain about it, if needed we could just get not crap toner and fix that.

    • @lycanhd
      @lycanhd Pƙed 8 měsĂ­ci +1

      @@Kalvinjj less efficient than cartridge

  • @krunchyapples
    @krunchyapples Pƙed 8 měsĂ­ci +1622

    The phrase "for your security" have and always will be used by those who wish to abuse and restrict your ability to freely make choices

    • @quitequiet5281
      @quitequiet5281 Pƙed 8 měsĂ­ci +9

      YUuuuuUP!

    • @tvsmed
      @tvsmed Pƙed 8 měsĂ­ci +42

      Right, including governments. Always looking to thrive on the next crisis.

    • @cromagnon305
      @cromagnon305 Pƙed 8 měsĂ­ci

      Kind of like whenever a politician says "the American people", 99% of the time you can bet your ass they are saying whatever follows has 0% to do with what the American people want or need.

    • @stIncMale
      @stIncMale Pƙed 8 měsĂ­ci

      > restrict your ability to freely make choices
      More generally - just restrict your freedom.
      Real Canadian Superstore relatively recently instructed its security to ask leaving customers for a receipt for their purchase. They have never seen / never will see mine, but the pigs lie to your face "this is for your security". And before you decide to defend the poor grocery security guys working virtually for food just to survive, think that while they are required by the employer to ask for a receipt (they don't have the right to demand it, but naturally, anybody may ask anybody else for anything), they are not required to tell you this lie. Yet, they do, and that's their choice.
      And the largest abuser of this phrase has always been, is, and will always be the government pigs.

    • @MyAramil
      @MyAramil Pƙed 8 měsĂ­ci +25

      Id say ultimately it depends upon the context. A parent getting their child a cellphone for their security is one thing. When a government agent or a CEO says it, its always a lie.

  • @spacecadet35
    @spacecadet35 Pƙed 8 měsĂ­ci +467

    When HP was founded, it was run by engineers. That is how they got their reputation. Then they were taken over by professional managers whose only concern is to sell the cheapest possible product for the highest possible price. That is how they lost their reputation.

    • @ontheslide2339
      @ontheslide2339 Pƙed 8 měsĂ­ci +59

      sort of....
      when hp was founded it was run by engineers...
      over time the engineers were replaced by lawyers and accountants... it's how almost all the original tech companies evolved and lost their way..

    • @christopheroliver148
      @christopheroliver148 Pƙed 8 měsĂ­ci +13

      I think you mean engineers rather than managers in that first sentence. My main experience has been with their calculators (HP41CV to HP42S), and they were very nice to use, and I have Thomas Okken's fine emulation, Free42, on my phone, tablet, and workstations. I suspect these were good because they were designed by engineers for engineers. The HP35S wasn't anywhere near the quality, and I'll likely sell it on eBay. My SOHO laser printers (both HP) have worked reasonably well, but from the demo pages I saw when I was seeking a replacement for my monochrome printer (LJ1320), I think I will need to seek a different vendor with a good PostScript implementation (emulated or not).

    • @KK-eg3em
      @KK-eg3em Pƙed 8 měsĂ­ci +10

      So, every company nowadays?

    • @spacecadet35
      @spacecadet35 Pƙed 8 měsĂ­ci +7

      @@christopheroliver148 - Thanks for the correction. I could have sworn that I typed "Engineers". I have corrected the entry.

    • @Rusty_Gold85
      @Rusty_Gold85 Pƙed 8 měsĂ­ci +3

      Thats the same with Australian Telstra . Now run by Accountants trying to run a Mobile Internet service

  • @johnslugger
    @johnslugger Pƙed 6 měsĂ­ci +39

    *I own 16 Epsom Eco-tank printers for our office and we use dirt cheap food color in the unit! The trick is to high-speed blend the food color with a few drops of Flax seed oil to make the ink "bead" on the paper and not bleed. We call this step 'drying the ink'. Cost of Food Color Ink? 50 cents per every 10,000 pages IN COLOR!*

    • @Linkman8912
      @Linkman8912 Pƙed 13 dny

      Is that true? Does it actually work?

  • @bradberkely7448
    @bradberkely7448 Pƙed 6 měsĂ­ci +40

    I remember ink prices being so bad that at some point my dad just bought new printers every time the ink needed changing because to buy the ink cartridges it was nearly the same price as the printer

    • @aveefirestorm4182
      @aveefirestorm4182 Pƙed 5 měsĂ­ci +8

      Yup, but soon enough the manufacturers started including only a few ml of ink in those starter cartridges so they weren't even full -.-

    • @TheHansoost
      @TheHansoost Pƙed 5 měsĂ­ci +2

      My cheap canon printer / scanner cost 29.99 about 10 years ago. Ink is a bit pricey, but I don't print much. It's been pretty useful and reliable.

    • @Ninkendo64
      @Ninkendo64 Pƙed 3 měsĂ­ci

      ​@@TheHansoostBought a cheap Canon Printer/Scanner/Copier for $50 Canadian years ago. Only ever used it for it's scanning capabilities. I just print at work on the rare occasion.

  • @castletown999
    @castletown999 Pƙed 8 měsĂ­ci +3154

    This is so true and so sad. I was an engineer with HP long ago and remember the great pride when HP Labs in Palo Alto invented ink jet printing. Back then they went to amazing lengths to engineer top quality products and treated their customers very well. Sigh....

    • @mukiex4413
      @mukiex4413 Pƙed 8 měsĂ­ci +141

      Man, I remember, even when their laptops were regularly failing abominations, I still loved their printers. Heck, I still like their lasers, but man have they plummeted in quality.

    • @michaelmoorrees3585
      @michaelmoorrees3585 Pƙed 8 měsĂ­ci

      They were the premier overall test equipment company for decades. Then they decided to sell off their old test instrument core, to concentrate on the fickled consumer market. HP won't do the right thing if their head is up their ass.

    • @mikeonthecomputer
      @mikeonthecomputer Pƙed 8 měsĂ­ci +77

      Back in those days, they would give you complete specs of the products. You could make your own accessories and repairs if you chose to.

    • @andrewallen9993
      @andrewallen9993 Pƙed 8 měsĂ­ci

      Rubbish! see 2610A for details!

    • @whiskyguzzler982
      @whiskyguzzler982 Pƙed 8 měsĂ­ci +70

      @@mikeonthecomputerWe had an old saying when I was at HP. “HP would sell you the rope to hang it with.”

  • @amicaaranearum
    @amicaaranearum Pƙed 8 měsĂ­ci +1210

    I like how “not HP” is generally a good answer to both “which brand of printer should I buy?” and “which brand of computer should I buy?”

    • @raven4k998
      @raven4k998 Pƙed 8 měsĂ­ci +21

      wait you have to pay to use an hp printer gotta love the bs of that practice

    • @martinrose2668
      @martinrose2668 Pƙed 8 měsĂ­ci +58

      Idk, I bought a ProBook recently and it’s working really well for me, moreover i’ll be able to repair it when it gets old and needs repair. Printers are definitely a no go with this ink bullshit of course.

    • @zNoah
      @zNoah Pƙed 8 měsĂ­ci +62

      ​​​@@martinrose2668I have a Probook 440 g9 for work and so far it's solid as well.
      The trashy ones are the ones like "HP 14/15", "Pavilion" and similar budget models. I had a Pavilion and it was a complete lemon.

    • @Mr.Anders0n_
      @Mr.Anders0n_ Pƙed 8 měsĂ­ci +21

      My first laptop was HP, and so was the 2nd but the 3rd won't be because they screwed me up in different ways

    • @sm5574
      @sm5574 Pƙed 8 měsĂ­ci +19

      I've had two excellent HP laptops in the past 6 years or so, including the one I use now.

  • @fulminatorc6
    @fulminatorc6 Pƙed 6 měsĂ­ci +64

    Add to the list to avoid Samsung printers too . They were aquired by HP a while ago. In my laser printer the toner had a chip, that blocked the printing after a certain number of pages. I aquired a chip ($2) chip from China, and printed close to 1000 more pages with the same toner. I think people buy the HP printers because they are cheap, and they have no idea about the toner/ink issues!

    • @MrAdeelAH
      @MrAdeelAH Pƙed 5 měsĂ­ci

      we have one hp Laser printer and I think we have only replaced the toner once (for almost nothing btw) and I don't think it locked us out. Maybe it's illegal in the EU/UK or the toner vendor spoofs them now.

    • @user-jd6oz7rm9i
      @user-jd6oz7rm9i Pƙed 5 měsĂ­ci

      Just tape over the chip using insulation tape it will work

    • @fulminatorc6
      @fulminatorc6 Pƙed 5 měsĂ­ci +1

      @@user-jd6oz7rm9i nope it wonÂŽt work. Tried it :) We had to change the chip in our printer.

    • @paulscottrobson
      @paulscottrobson Pƙed 4 měsĂ­ci +1

      That's sad. I had a Samsung laser for years. You could refill the toner cartridge just by pulling a plastic plug out and pouring it in. After 2 or 3 times it did get a bit iffy maybe and you bought a new toner. They were reasonably priced. And the quality and speed were great.

    • @Zerosho
      @Zerosho Pƙed 4 měsĂ­ci

      I didn't know that. Thank you for letting us know.

  • @satiresalesman6545
    @satiresalesman6545 Pƙed 6 měsĂ­ci +67

    The most egregious component of the HP scam saga: theres no ink the in the cartridges. I saw a video where a guy busted one open, and the sponge which allegedly contained the ink wasnt even wet

    • @bxlbjorn
      @bxlbjorn Pƙed 5 měsĂ­ci +4

      I believe it was a Canon. Same story though.

    • @smokescreen2146
      @smokescreen2146 Pƙed 5 měsĂ­ci +2

      Enrique Lores is the President and CEO of HP Inc

  • @AveryAlbus
    @AveryAlbus Pƙed 8 měsĂ­ci +567

    When toner in my Brother all-in-one will finally run out, I'll buy genuine Brother toner. Not because I'm forced to, but because I've been using their product for years pain free and they deserve a little thanks from me.

    • @meeponinthbit3466
      @meeponinthbit3466 Pƙed 8 měsĂ­ci +91

      When my Brother runs out of toner, I'll have long since been dead from old age.. I'm in my 40s.

    • @GeorgeWashingtonLaserMusket
      @GeorgeWashingtonLaserMusket Pƙed 8 měsĂ­ci +6

      Edit: Oops nevermind it's an Epson lol sorry.

    • @denisohbrien
      @denisohbrien Pƙed 8 měsĂ­ci +56

      I agree, however i bought a brother laser, and bought one(1) toner on ebay, an off brand toner, they sent me 1 (1) box of 20 toners. my grandkids will be dead before this lot runs out.

    • @robertheinrich2994
      @robertheinrich2994 Pƙed 8 měsĂ­ci +28

      I have a brother ink-pisser... but it accepts 3rd party cartriges. they are dirtcheap (5€ per set of 5).
      it's actually quite insane...

    • @Silamon2
      @Silamon2 Pƙed 8 měsĂ­ci +8

      I bought a Canon laser printer almost 4 years ago and the toner cartridge it came with is still going strong. I don't print often, maybe about 40 pages in a year.
      But the same print load on an epson ink printer I would be replacing ink cartridges every few months.... Ridiculous how bad a deal that is.

  • @DanielCordey
    @DanielCordey Pƙed 5 měsĂ­ci +28

    I used to work for HP in the 80s. At the time, it was a well regarded company with high quality products. However, in the 90s, they started to hire non-engineer CEOs with wonderful MBAs... It was the beginning of the end. Since then, I stopped buying HP equipment one after another as they produced more and more crap every day, trying to rip money from customers. I bought two non HP laser printers (same brand as the one you mentioned) and I'm now a happy non-HP user.

    • @ianchandley
      @ianchandley Pƙed 5 měsĂ­ci

      What printers are they? I’m fed up with HP

    • @TwentyEyes-ud9iu
      @TwentyEyes-ud9iu Pƙed 5 měsĂ­ci

      You are right, I have the same experience. HP LJ4's and its variants were the de facto office work horse. I still use a HP LJ4100mfp today and use non-HP toner. Since I won't buy HP today I spent money on a multi purpose A4 Brother Colour Laser and it works very well, with plenty of sources available for good priced toners.

    • @F_Tim1961
      @F_Tim1961 Pƙed 5 měsĂ­ci

      @@ianchandley Brother Laser printers are mentioned in the Spiel. MONO.
      TEF

    • @DanielCordey
      @DanielCordey Pƙed 5 měsĂ­ci

      @@ianchandley Brother DCPL3550CDW Laser color, double-sided, double paper sources. I'm using Linux and I followed the installation process provided by Brother. Works like a charm !

  • @denisevans213
    @denisevans213 Pƙed 7 měsĂ­ci +13

    As always, a fantastic informational video Louis! - thanks so much - I had a VERY sceptical outlook on the ink subscription stuff when it first came in, but never DREAMED they'd pull some of the underhanded stuff you've mentioned, to either scam people, or force them onto it! - screw HP! - they also did EVERYTHING they could when we used their laptops at my last company, to avoid fixing clear warranty-repairable issues - everything came back as a chargeable, ÂŁ600 with tax, repair - suspiciously, 99% of stuff they'd refuse to repair under our (extra) warranty...
    ...I've got an old, OLD Brother monochrome laser printer - STILL going strong, outlived all of the over-priced, scammy and clogging up ink jet crap I've bought over the last 15 years! - and you're SO right - they were all bought to print in colour, and I hardly ever used that, after all - I identify with your stance in this video SO hard!
    Keep up the great work sir! 🙏

  • @jesdadotcom
    @jesdadotcom Pƙed 8 měsĂ­ci +311

    HP has gone the way of Boeing, GM, and other American icons where engineers were pushed aside in favor of professional managers and cost cutters.

    • @johnsmithers8913
      @johnsmithers8913 Pƙed 8 měsĂ­ci +52

      True. It seems to be the life cycle of businesses. A small new Business with ingenuity and frugality offers a dynamite new product. People love it and buy more and more. It's the growth through quality stage. Then the market is saturated and that double digit growth in profit slows to 2 or 3%. This adds pressure on the executives to generate more profit. The CEO, who often was the founder, is then booted out and a new CEO is appointed that knows nothing about the business. They then have to show an increase in profit and the quickest way is to cut back in quality, but sell at the same price and to start reducing staff. The new CEO milks it dry and leaves millions of dollars richer with the business making a crappy product and yearly losses. Then you get the following CEO that is supposed to "rejuvenate" the company but is actually there to close up shop cleanly.

    • @laurentitolledo1838
      @laurentitolledo1838 Pƙed 8 měsĂ­ci

      "pencil pusher" managers (those that did not grow/level up with the company) are the scourge of good management
      prime example is the infamous marketing executive that k!lled a beer company...
      there are many more like it in the wild... so beware

    • @catalinbadalan4463
      @catalinbadalan4463 Pƙed 8 měsĂ­ci +19

      Don't forget about John Deere.

    • @NadolbenBlogspot
      @NadolbenBlogspot Pƙed 8 měsĂ­ci +4

      RIP Tektronix to

    • @ralph3728
      @ralph3728 Pƙed 8 měsĂ­ci +6

      Deere is following the HP model closely and will be almost as hated in the future.

  • @Laroc1982
    @Laroc1982 Pƙed 8 měsĂ­ci +206

    They are facing a class action lawsuit right now because of all this.

    • @PommieUsian
      @PommieUsian Pƙed 8 měsĂ­ci +36

      GOOD. This is anti-competitive BS that should have never seen the light of day.

    • @benedictjohannes
      @benedictjohannes Pƙed 8 měsĂ­ci +12

      ​@@PommieUsian anti consumer, yeah, but I don't think it's anti competition because this has little to do with competition

    • @Vidhur
      @Vidhur Pƙed 8 měsĂ­ci +13

      @@benedictjohannes It's both, if you buy a car you aren't forced to only tank gas at Shell or BP, or buy specific flour because otherwise your bread baking machine won't work. That is what's happening here with HP printers.

    • @TheReapersSon
      @TheReapersSon Pƙed 8 měsĂ­ci +19

      HP will get a slap on the wrist, nothing more. Affected plaintiffs will get a $10 voucher toward their next ink purchase. Mark my words.

    • @matthewbecker6553
      @matthewbecker6553 Pƙed 8 měsĂ­ci +5

      @@TheReapersSon Lawyer here... Kinda sorta true and I definitely understand your frustration with class actions. While I am NOT familiar with the class action mentioned in the comment to which you reply, there is a major benefit of class actions that is not about trying to get $$$ in the hands of each consumer... Injunctions. Getting an injunction with a single Plaintiff is something that the defendant company can usually fairly easily avoid by "fixing" the problem for the one person and then that person loses the ability to continue the lawsuit. But where a class is named, the company cannot as easily just deal with one or two people and evade the power of the court to issue injunctions. As I said, I am unaware of the class action being talked about so I do not know whether the lawyers are just trying to line their own pockets with everyone getting a check for a nickel each or whether they are pursuing injunctive relief to force this crap to stop. Hopefully the latter.

  • @13zebras
    @13zebras Pƙed 7 měsĂ­ci +4

    My Brother LaserPrinter has been going strong for 9 years. Money well spent. Under $200, works out to $20 per year, I think I've bought 2 toner carts. Great advice Louis!

  • @cerealfamine1
    @cerealfamine1 Pƙed 7 měsĂ­ci +40

    We got an HP inkjet back in 2011, used it until today. We did buy aftermarket cartridges and they did work, but it often gave a warning. But we started printing alot more for our business and followed your advice and bought your exact printer you have in the video. I trust your advice, I'm sure it's the right printer for us!
    Also as a farmer who loves John Deere growing up, I won't buy any of their newer stuff anymore. I learned alot from your videos. Keep up the good fight!

    • @paulscottrobson
      @paulscottrobson Pƙed 4 měsĂ­ci

      A printer that won't allow other cartridges - warnings are okay, but some just refuse to work - should just be binned.

  • @graxxor
    @graxxor Pƙed 8 měsĂ­ci +208

    “For your security” is the IT version of “think of the children”

    • @louistournas120
      @louistournas120 Pƙed 8 měsĂ­ci +3

      I have bought a insurance plan from a company called In-security.
      There is a device that you need to insert directly into your ear.

    • @torinireland6526
      @torinireland6526 Pƙed 8 měsĂ­ci

      @@louistournas120 Wait, what? This is a joke, right?

    • @louistournas120
      @louistournas120 Pƙed 8 měsĂ­ci +2

      @@torinireland6526 In-security. Get it? Insecurity and they offer me security.

    • @deepsleep7822
      @deepsleep7822 Pƙed 8 měsĂ­ci

      For HP “guaranteed income” security for them. HP - what a joke.

    • @DragoonWarrior790
      @DragoonWarrior790 Pƙed 8 měsĂ­ci +8

      Both of those statements have come to make me cringe. Any time you hear "think of the children", it's usually to justify some absurd censorship that only the most closed-minded puritan would appreciate. We don't need, nor should we be asking any corporation to be anyone's parent. We need real parents to start doing their job and care for their own children.

  • @Spencer-wc6ew
    @Spencer-wc6ew Pƙed 8 měsĂ­ci +135

    Soon, HP will ship their printers with timed bombs and charge a monthly "bomb timer maintenance" fee to push the timer out a bit

    • @zakit
      @zakit Pƙed 8 měsĂ­ci +11

      Haha, that's practically the plot of the tv series "Lost".
      Could the Island actually be a HP printer Ink Service while the caracters are trying to escape from it?
      😅

    • @Sercil00
      @Sercil00 Pƙed 8 měsĂ­ci +19

      "oh wait, you activated the printer. Guess we gotta do a self-clean cycle. Wouldn't want that ink to dry in, right? Just gotta blast about 3% of each cartridge god knows where, should only take half an hour. Would you look at that, one of the cartridge is at 10% now. May as well be empty. Btw that means the bomb timer was now set to tomorrow. You know what would help with that? A new cartridge pack. Only 99.99$"

    • @docgiggles130
      @docgiggles130 Pƙed 8 měsĂ­ci +3

      You don't think they already have that built in? Guess what happens when the little tank the ink goes into every time it cleans the head fills up? Yep, the printer shuts down and is no longer able to print and you can't empty out that ink tank. Every time you turn on your printer it dump ink into the waste tank. Every time it cleans the head mid printing it dump ink into the tank.

    • @scawarren
      @scawarren Pƙed 8 měsĂ­ci +5

      Shhh...don't give them any ideas 🙁

    • @cgi2173
      @cgi2173 Pƙed 8 měsĂ­ci +1

      Lol, yes. Exploding ink. 😁

  • @tonydean7543
    @tonydean7543 Pƙed 6 měsĂ­ci +8

    Totally agree, I have fallen foul of HP's instant ink con. The biggest problem I have experienced is trying to get a replacement ink cartridge when mine has dried up. I have cancelled my instant ink subscription and bought a Brother laser printer and so glad I have done that. Thanks for a great video, revealing the truth behind HP's BS!

  • @captainlooney4356
    @captainlooney4356 Pƙed 7 měsĂ­ci +8

    Totally agree, made the leap to laser color just this year, was a worthwhile investment. We had already had a Brother Monochrome (probably the same one you had gotten for $189) but I had a specific need for a duplex scanner along with color printing so we got the Canon mf753cdw. Was tired of having dried ink for not printing in a few months or even weeks. At least with Toner you can do so at your leisure without worry in addition to not having to be screwed over by using one color more than the other since the toner cartridges are individualized. Thankfully this Canon doesn't force you into using 1st party toner.

  • @Godsavethecrumpets
    @Godsavethecrumpets Pƙed 8 měsĂ­ci +142

    Can someone explain to me why thousands of people have built their own 3D printers but nowadays we can't even have one open source 2D printer ? We need to put these ink scammers out of business

    • @rosariodagosto6484
      @rosariodagosto6484 Pƙed 8 měsĂ­ci +2

      Who

    • @kay1229
      @kay1229 Pƙed 8 měsĂ­ci +14

      Exactly ! Its so frustrating, how come there just isn't one good printer

    • @wastedblues2
      @wastedblues2 Pƙed 8 měsĂ­ci +13

      "Necessity is the mother of invention." That being said, the micromechanics of piezo inkjet heads are no joke.

    • @gcewing
      @gcewing Pƙed 8 měsĂ­ci +22

      How about this then: Take a cheap commercially made printer, either inkjet or laser, rip out all the control electronics and replace them with an open-source alternative. Or just reflash the existing controller with open-source firmware if that's possible. Seems like that ought to be doable.

    • @Outworlder
      @Outworlder Pƙed 8 měsĂ­ci +19

      You need far more precision in a "2D" printer. And we can't really source inkjet printing heads. If we could, we would have to develop ink formulas too. Laser is probably out of the question as well.
      FDM 3D Printers are really simple in comparison. They are glorified glue guns with a couple of stepper motors. The software is more complex, but that's been open sourced.
      You'll notice that are no open source resin printers either. Or really any other technology.
      And then, there are patents.

  • @nasilemak868
    @nasilemak868 Pƙed 8 měsĂ­ci +78

    Printer: No ink for printing your crap.
    Printer: Prints test page.

    • @alponselrik
      @alponselrik Pƙed 8 měsĂ­ci +6

      FR.. and their test pages use a lot, I mean LOTS of ink just to check their print head working properly or not

  • @nathan372
    @nathan372 Pƙed 5 měsĂ­ci

    I don't know if I've watched a CZcamsr that has such awesome content, thank you so much for this gold!

  • @HeavenlyWarrior
    @HeavenlyWarrior Pƙed 6 měsĂ­ci

    I like you, you're honest and direct.

  • @tiny_paul
    @tiny_paul Pƙed 8 měsĂ­ci +234

    The sad thing about HP scraping the bottom of the barrel is that this video is only scraping the surface of their consistent abuse and they've somehow built up a reputation so strong that, as a technician, I routinely have customers *argue* that "Hewlett Packard is one of the best brand names on the market and has been for 20+ years" on a weekly basis.

    • @britneyfreek
      @britneyfreek Pƙed 8 měsĂ­ci +30

      „sure, they have a great brand name. it works on you.“

    • @fufun4me
      @fufun4me Pƙed 8 měsĂ­ci +8

      Its the same in commercial printing from hp. The amount of waste ink after the computer says its empty is crazy. Like, pounds of ink left and it says the pack is empty.

    • @raspam
      @raspam Pƙed 8 měsĂ­ci +9

      That's the Stockholm- effect, I suppose ;-)

    • @LukeVilent
      @LukeVilent Pƙed 8 měsĂ­ci +8

      "Brawndo's got what plants crave: It's got electrolytes!"

    • @kingtiger3390
      @kingtiger3390 Pƙed 8 měsĂ­ci +5

      Well you can't say that they aren't a really powerful brand, they're literally untouchable.

  • @Bertie_Ahern
    @Bertie_Ahern Pƙed 8 měsĂ­ci +237

    There should be a special tax, just for HP products, to pay for all the extra landfill they produce compared to other manufacturers.

    • @pauz9776
      @pauz9776 Pƙed 8 měsĂ­ci +4

      Along with the Trump tax the cost of corporatism over capitalism is now the loss of democracy, when taxes really become an evil burden.

    • @mostawesomedudeever1
      @mostawesomedudeever1 Pƙed 8 měsĂ­ci

      @@pauz9776 it's funny you believe in democracy. It doesn't exist.

    • @Peye-pv4cb
      @Peye-pv4cb Pƙed 8 měsĂ­ci +1

      What about unused tyres in the American desert, who pays for that

    • @tajitian_sunrise
      @tajitian_sunrise Pƙed 8 měsĂ­ci +5

      They Refused to Let me print without Providing my Credit Card + Applying for Stupid Service, so I had no choice but to return the Piece-of-Garbage

    • @tajitian_sunrise
      @tajitian_sunrise Pƙed 8 měsĂ­ci

      If your Color printer runs low EVEN IF YOU ONLY PRINT IN BLACK-AND-WHITE! U can't Print, with Hp. I Ain't Givin' my Credit Card to Two thousand Companies, Hp, @LouisRossmann Why on Earth the military and specifically the NAVY *Only* carries Piece-of-Crap hp is anybody's guess and someone needs to Tell them! Oh, yeah, it's from the cheaper printers that, Really, they should be giving away for Free** since Wifi and c.c. card is a REQUIREMENT Someone tell the D.O.D. and the military they're Hurting sailors and our veterans by allowing hateful and criminal practices by HP.

  • @SantiagoAntonutti
    @SantiagoAntonutti Pƙed 6 měsĂ­ci +1

    In my family we had laserjets since 2006 with a P1004. Now in the office we have 3 hp P1102W and they have never required maintenence nor repairs for over 8 years. Excelent companions for low cost printing and never used original toners.

  • @johnandreaiii5347
    @johnandreaiii5347 Pƙed 6 měsĂ­ci +1

    Right on! There's even more to the story too. I could tell stories all day like this. Starter cartridges, firmware updates, and all kinds of examples of not caring about the customer/wanting to own the customer. Epson is now guilty as well. I have clients that stocked up on refilled cartridges that had worked fine for years. Epson sends out a firmware update disabling them and customer is all of the sudden stuck with hundreds of dollars worth of unusable cartridges. Forcing cloud connection is another terrible practice where simple features you would assume a printer/scanner are capable of have to be "rented" for a monthly cost. Thank you for your good work Louis!

  • @Greg501-
    @Greg501- Pƙed 8 měsĂ­ci +115

    This is why we buy old devices, either they were designed to be actually useful for a decade, or they're old enough to hack out all the restrictions

    • @trackfresse
      @trackfresse Pƙed 8 měsĂ­ci +16

      I own a Brother Laser-Printer (HL-1250) from the 90's, it just keeps printing no problems, year after year after year, it is crazy and you can still buy toners for it. This thing has a parallel port & usb & thanks to a raspberry pi it now has wifi as well :) it is amazing. If it keeps going I will make it to the 30 years milestone. Image that with a hp ink-printer... 😂😂😂

    • @Optimistas777
      @Optimistas777 Pƙed 8 měsĂ­ci +9

      @@trackfresse just be careful of potentially outdated health standards for old-school tech. Keep laser printer areas well ventilated, regardless of year

    • @christopheroliver148
      @christopheroliver148 Pƙed 8 měsĂ­ci

      Same with clothing. My best blazers are vintage Hickey Freeman. The modern market has much to answer for. (The high cost of the low price comes to mind though far more general than just Walmart.)

  • @hrothgargogo
    @hrothgargogo Pƙed 8 měsĂ­ci +150

    There was once the legend that "hp products are good", then it became "If it says HP and it does not print or use RPN, don't buy" now it's Just "don't buy HP", good villain arc there

    • @geeknproud321
      @geeknproud321 Pƙed 8 měsĂ­ci

      I've never known HP to be good quality. They've been leading the hardware failure charts for 2 decades...

    • @carlosmontgomery4178
      @carlosmontgomery4178 Pƙed 8 měsĂ­ci

      I love RPN. In high school during the early 80s I won a science fair calculator competition with an HP-32e. Not only did I win, but I corrected 5 of the answers on the test as well.

  • @LazySleestack
    @LazySleestack Pƙed 4 měsĂ­ci +2

    I worked for Lexmark for nearly 15 years, doing application support and then software development. While I mostly agree with what you are saying, I think the only reason laser printers don't have the same problem as inkjet printers is that Inkjets are sold mostly to individual consumers while lasers are sold to businesses. Individuals, as you point out, maybe print a couple pages in a year. Thing is, this means cost of printing is not even in the top ten concerns they have when buying a printer. The companies know this. They spend millions on market research to find this out. That is why you see on the box, ease of setup, pages per minute, reliability, etc. But not how much ink costs.
    If individual customers start buying laser printers in large numbers, toner will go the same way as ink and its cost to purchase will have no relation to how much it costs to produce it. they will use it to pick your pocket the same way they do ink.

  • @ronk9830
    @ronk9830 Pƙed 5 měsĂ­ci +1

    I hate HP, too. Years ago, I had a desktop computer that had problems with the CD drive. I called and called and they said try this and try that every time. The last time I called, they informed me the warranty had expired, and there was nothing they could do. I chewed the rep out, telling him they blew me off until the warranty expired. I promised him I would, and to this day, if I see someone even looking at a HP product, I tell them not to buy it.

  • @TheEnderman67
    @TheEnderman67 Pƙed 8 měsĂ­ci +218

    Another great thing to mention about Brother laser printers is that they are more modular than HP lasers. In a Brother printer, the actual toner cartridge with the toner roller is separate from the photo drum so you can replace the toner cartridge without having to replace the drum too (drums last for 30,000 to 40,000 pages) In HP printers everything is one unit and they cannot be replaced separately. I bought a Brother laser from a Goodwill for $5 dollars and 8 years later it is still working just fine.

    • @platinumsun4632
      @platinumsun4632 Pƙed 8 měsĂ­ci +8

      noice

    • @tin2001
      @tin2001 Pƙed 8 měsĂ­ci +16

      They're different quality of drums though. The HP ones only last about 10-15% longer than the cartridge. If you've ever used repacked HP laser cartridges, you'll know the rapid decline in quality after about half the toner has been used.
      And if course, as a support guy, I've often gone out to a Brother or Lexmark printer with "bad" printing, looked at a sample, and ordered a new drum. Same people using HP would just swap the cartridge and be done.
      There's benefits both ways is all I'm saying.

    • @Kni0002
      @Kni0002 Pƙed 8 měsĂ­ci +2

      people just need to understand how to maintain their printer and be less wasteful

    • @Mr.Anders0n_
      @Mr.Anders0n_ Pƙed 8 měsĂ­ci +12

      My laser printer is Brother and I use 3rd party toners, but they do use a DRM chip to try to prevent "unauthorized" toners đŸ‘č. I can get around it by moving the chip to the new toner, but they shouldn't be allowed to do this in the 1st place. There should be laws to ban DRM for replacement ink because it's absurd

    • @dan_dan-dan
      @dan_dan-dan Pƙed 8 měsĂ­ci +4

      @@Mr.Anders0n_there’s an override in the settings to allow for this, I think news models still have this

  • @360MIX
    @360MIX Pƙed 8 měsĂ­ci +46

    20+ years Brother HL-5150d Laser Printer... Prints on both sides.. double tray.. printed well over 4 box of paper (approx 20,000 papers!)... still going strong...

  • @obyrne68
    @obyrne68 Pƙed 5 měsĂ­ci +1

    Good for you for standing up for integrity. I purchased an HP desktop in 2001 along with a 12-month warranty. On month 13, I started having troubles that required me to call the help desk. I was told that it was time to replace my desktop. After one year? Are you serious? I was told that HP expected customers to replace their desktops every year. Fair enough. I agreed to replace my desktop, but I swore that I would never buy another HP product. So, yeah. The printer scam doesn't surprise me. Sad that they never changed. It is who HP is.

  • @ianhollis51
    @ianhollis51 Pƙed 6 měsĂ­ci +2

    Great videos Louis. Absolutely spot on with your assessment and comments regarding HP and inkjet printers. A few years ago I was given an HP Deskjet Pro all-in-one printer/scanner/copier/fax. I invested in some cheap reining kits and bought two sets of 3rd party cartridges. I think it costs me a few cents to refill the cartridges when I need colour printing. Otherwise I use my trusty Brother duplex laser printer. Toner doesn’t dry up and when you buy 3rd party toner and drums, they’re extremely cheap to run. I’ve still got two of my 3 toner kits I bought 2 yrs ago. HP used to be good, but after they took over Compaq it all went downhill.

  • @capellan2000
    @capellan2000 Pƙed 8 měsĂ­ci +203

    Suddenly, I realise that Louis Rossman's job is really stressful: 1) Trying to repair devices built to fail and turn to trash, 2) Trying to convince customers to buy better, not cheaper, products and... 3) Trying to convince politicians to protect the general public from the "business practices" of the tech industry... Did I miss something?

    • @paulluce2557
      @paulluce2557 Pƙed 8 měsĂ­ci +19

      He is on a mission.. and we as users of tech and trying to exist in the obfuscation nightmare that is threatening to engulf us.. should support his and our cause..

    • @SRBAnimate
      @SRBAnimate Pƙed 8 měsĂ­ci +21

      We need more people like him. Unfortunately, many people really do suck up to the big guys.

    • @Makerr8
      @Makerr8 Pƙed 8 měsĂ­ci +8

      I think your third point should have a sub section that says Louis has the task of challenging politicians to start feeling bad for taking the money of companies.

    • @leedunbar4222
      @leedunbar4222 Pƙed 8 měsĂ­ci +1

      You missed nothing.

    • @capellan2000
      @capellan2000 Pƙed 8 měsĂ­ci

      @@leedunbar4222 Thanks. I foresee a future where all abusive tech companies lose their customer base and are reduced only to their government and business leasing equipment departments... fedtechmagazine.com/sites/default/files/75788-wp-it-leasing.pdf

  • @TechWalt
    @TechWalt Pƙed 8 měsĂ­ci +160

    The last HP product I bought for my home office was a color laser printer in 2005. I rarely printed in color but the magenta toner ran out before the black, which was about half the size. I had plenty of black toner left, but could no longer print in black until the magenta toner was replaced. HP support told me it was because magenta toner was used to make the black "more vibrant". Right. Comparing with documents printed on my Brother MFC showed no difference in "vibrance".
    As an IT admin in a large organization, it was nice to get HP removed from our approved vendors list.

    • @dampierstucco5778
      @dampierstucco5778 Pƙed 8 měsĂ­ci +13

      I loved the little happy ending at the end. I'm a one man office so my ability to cost them sales is very limited but I've done what I can to steer people away from them.

    • @cutliss
      @cutliss Pƙed 8 měsĂ­ci +1

      What did they replace hp with?

    • @TechWalt
      @TechWalt Pƙed 8 měsĂ­ci +2

      @@cutliss Servers and workstations were replaced with Dell. Printing was done on the big Canon machines.

    • @GrandHighGamer
      @GrandHighGamer Pƙed 8 měsĂ­ci +2

      Because brighter, more colourful blacks is really something people want. Great job, HP.

    • @Eidako
      @Eidako Pƙed 7 měsĂ­ci

      You need yellow so they can print microdots to help the FBI track you down. If you're a terrorist, you're paying extra to assist in your incarceration. If you're one of the 99.9999% of the people using the printer for lawful purposes, you're paying extra for Freedom(TM). Perfectly reasonable.

  • @MartinCoronaPhoto
    @MartinCoronaPhoto Pƙed 6 měsĂ­ci +2

    For those of us that print in color or photos all the time, I recommend the Canon Megatank printers. Like he said, just go for the standalone not for the "all-in-one". You can fill the ink yourself, super easy, and if you are craft you can get sublimation inks as well.

  • @bno5357
    @bno5357 Pƙed 6 měsĂ­ci

    Excellent video and indeed very agreed. I was in a hurry(abroad and needed to print) bought a HP ink and made the print job. Came back after 4-5 months and inc dried out. This is garbage but i made the print job (above) but this will collect dust and when permanently relocated here in Asia a color laser will be bought.

  • @wirikidor
    @wirikidor Pƙed 8 měsĂ­ci +69

    I've said this for 20 years. In the 90s HP made great printers. I remember in the early 00s I bought a HP printer from a retail store, took is straight home to set it up and it wouldn't work because the ink was "expired". I returned it and never bought an HP product ever again.

    • @seanh1988
      @seanh1988 Pƙed 8 měsĂ­ci +1

      HP make rubbish consumer printers. However they're the clear leader in commercial printers where all the money is to be made.

    • @AzrethK9
      @AzrethK9 Pƙed 8 měsĂ­ci +3

      Have my Laserjet 4000 for 25 years now.
      It has Duplex and Network and I never had any issues.
      Threw all ink printers out years ago.
      Laser is cheaper, more reliable and has much better prints that don't look like garbage.

    • @paulc2548
      @paulc2548 Pƙed 8 měsĂ­ci +1

      Expired ink... I too experienced that. Bought a package of two black ink XL950 and after I used one of the and installed the second one, it expired by several months and the printer refused to print because the error 'expired ink cartridge"! How stupid is that... Ink cost $40 each!

  • @SiETechNotebookReparatur
    @SiETechNotebookReparatur Pƙed 8 měsĂ­ci +413

    It could be worse... HP should just calculate how much ink is needed for an A4 scan...

    • @bradleywhais7779
      @bradleywhais7779 Pƙed 8 měsĂ­ci +40

      Aprox 3ml of black ink or 6.5ml of color ink per scan.

    • @HarmonicVector
      @HarmonicVector Pƙed 8 měsĂ­ci +33

      A scan should take 0 ink wtf

    • @PieFoot
      @PieFoot Pƙed 8 měsĂ­ci +89

      ​@@HarmonicVectorthat's... the joke

    • @km077
      @km077 Pƙed 8 měsĂ­ci +19

      @bradleywhais7779 Somebody give this man a raise rn!

    • @lokelaufeyson9931
      @lokelaufeyson9931 Pƙed 8 měsĂ­ci +5

      if you power on your printer to do the scan it will make a test squirt to check the cartridge so you have to add that amount into the usage. A scan will use ink if you add the test squirt it does and calculate on the basis that it will do it every time.

  • @cls9474
    @cls9474 Pƙed 5 měsĂ­ci

    Brother HL5150D since 2004, changed toner cartridge once in 2010 for a no name. Still works like a treat.

  • @bilguana11
    @bilguana11 Pƙed 6 měsĂ­ci

    Thanks for the tip. When our HPs break we will go elsewhere. During covid Costco closed their photo departments, which used to refill the cartridges. Even then the initial cartridges couldn't be refilled, only the HP replacement cartridges. We have never had a problem with print quality. The HPs will not print if a VPN is turned on.

  • @bitrot42
    @bitrot42 Pƙed 8 měsĂ­ci +133

    I bought a Brother all-in-one laser for $99 ten years ago, and it's still going strong. The quality and cost of ownership are astounding compared to inkjets, and to _anything_ from HP.

    • @lynnhoffman247
      @lynnhoffman247 Pƙed 8 měsĂ­ci +11

      I still have mine I bought in 2010. Last year invested in Brother printer with the “tank” ink and haven’t replaced any ink yet. I print many pages per month (bookkeeper and payroll tax preparer). Love Brother printers!

    • @D3voidofsoul
      @D3voidofsoul Pƙed 8 měsĂ­ci +1

      Brother and Canon laser printers are my go-to's when people ask me what home printer to get.

    • @vger2
      @vger2 Pƙed 8 měsĂ­ci +3

      @@lynnhoffman247 similar... bought my Brother laser printer in 2015. Rarely use it (mostly at tax time). Same toner cartridge. Still prints perfectly even after sitting for months since last use. Just discovered the HP Ink jet subscription nightmare trying to help my 63 year old neighbor. "WTF is this?!" Told him to trash it and get the Brother laser.

    • @lynnhoffman247
      @lynnhoffman247 Pƙed 8 měsĂ­ci +1

      @@vger2 đŸ‘đŸŒ Another thing I do is in the settings I click the “toner saver” box.

    • @matthewjohndavidson
      @matthewjohndavidson Pƙed 8 měsĂ­ci

      Because on some it is forced.

  • @pauliedweasel
    @pauliedweasel Pƙed 8 měsĂ­ci +54

    Having spent the first 22 years of my working career at HP starting out in 1973 at the age of 19 as a trainee tech repairing the HP-35 electronic slide rule I had a front row seat the HP’s slow at first but steady and accelerating decline. It was truly heart breaking to see such an amazing company get driven into the toilet by bean counting MBAs starting in the late 70’s followed up by maximum profit before quality upper management and a succession of CEOs in the 80’s and 90’s. My last seven years were spent in the medical products division and one time when we had our annual business meeting in San Diego we got a tour of HP’s San Diego Division which manufactured XY plotters, chart recorders and the first few generations of Inkjet printers. They showed us the new Inkjet 300 printer and how it was actually able to print a beautiful image on a taco shell.
    Gone are the days


    • @billplaney2585
      @billplaney2585 Pƙed 8 měsĂ­ci +4

      Too many companies have copied the Jack Welch way of doing everything...

    • @pauliedweasel
      @pauliedweasel Pƙed 8 měsĂ­ci

      @@billplaney2585 I finally bailed out on April 13th 1995 after 22 years 2 Months and 19 days. I had spent 15 years in the instrumentation group and just over seven years in the medical products group and I could see the writing on the wall and bailed out to the Atchison Topeka and Santa Fe Railway and had a 25.5 year career with the Santa Fe, Union Pacific and BNSF Railways
 Unfortunately the rail industry has gone the way of pretty much the rest of the big industries and I’m just glad I was able to start collecting my railroad retirement in April of 2021.

  • @MegaUpstairs
    @MegaUpstairs Pƙed 6 měsĂ­ci +1

    I bought a Samsung laser printer 13 years ago, replaced the ink powder 10 years ago and still prints flawlessly. The ink is around 40%.

  • @fletcherreder6091
    @fletcherreder6091 Pƙed 8 měsĂ­ci +52

    I have HP test equipment twice my age that will probably outlast me. Every part of HP that was HP has been sold off and sold again until there is nothing left. It's heartbreaking in a way.

    • @hp67c
      @hp67c Pƙed 8 měsĂ­ci +5

      What was HP is now Aligent (and possibly HPE). And let's not even talk about HP calculators.

    •  Pƙed 8 měsĂ­ci +1

      @@hp67c Now it's Keysight; the general purpose instrumentation business got spun off again! Agilent now specializes in biomedical and nuclear power vertical markets.

    • @fletcherreder6091
      @fletcherreder6091 Pƙed 8 měsĂ­ci

      @@hp67c Agilent has life sciences now, Keysight is standard test and measurement, components ended up with Broadcom [retch], and various pieces broke off all over the place.
      Sadly it seems the HP 67C will never be released due to their poor management. At least we can still get 12C, I guess.

  • @komtar
    @komtar Pƙed 8 měsĂ­ci +35

    Already ten years ago. The HP technicians where pushed to sell new equipment instead of repairing them. My team and I where reprimanded for not selling a new things instead of repairing it and saving the customer money. I clearly stated that they where engineers and not sales people. Long story short that was my last month at HP.

  • @weavorjjohanna5619
    @weavorjjohanna5619 Pƙed 6 měsĂ­ci

    you know this guy make video with passion when :
    - he has a job outside of youtube
    - he pretty much kick right into the point, no bs around

  • @michaelv1984
    @michaelv1984 Pƙed 6 měsĂ­ci

    I feel the exact same way. I’ve had the same brother all in one laser printer since 2014! It’s wireless, I use cheap 3rd party toner, I can scan, I don’t have to worry about toner drying out or paying for expensive proprietary cartridges!

  • @WilhelmDriscoll
    @WilhelmDriscoll Pƙed 8 měsĂ­ci +56

    I bought a Brother laser printer like 8 years ago and I'm still using the first toner cartridge.

    • @ChatGPT1111
      @ChatGPT1111 Pƙed 8 měsĂ­ci +3

      I bought a chisel and block of granite in the 1950's. Still trying to get the first i dotted.

    • @srobeck77
      @srobeck77 Pƙed 8 měsĂ­ci

      ​​@@ChatGPT1111its cause youre stupid. Life is hard, but much harder when youre this dumb.

    • @luizgoncalves5113
      @luizgoncalves5113 Pƙed 8 měsĂ­ci +4

      Same here. Bought an HL1212 in 2016, had to change toner twice so far because I used to use it a lot, and only changed the cylinder once. Should point out, I've moved to different places 3 times with this printer, one of the places I've lived in had a major leak during a storm, and water poured directly OVER the printer for at least an hour. I flipped the thing over and basically a waterfall came out of it, and IT STILL WORKED. Of course that's when the cylinder became permanently dirty and the prints would come out with a few smudges, but I still printed with it for years like that, and when I finally decided to buy a new off-brand cylinder, it only cost me the equivalent of 3-4 dollars.

    • @PanduPoluan
      @PanduPoluan Pƙed 8 měsĂ­ci

      ​@@luizgoncalves5113Brother consumables are so inexpensive I found out that I don't mind paying 10% more for genuine Brother consumables rather than going 3rd party.
      My consumption is kinda low-medium, though. For people that really _really_ utilize their Brother printers, the savings might add up significantly. So, YMMV.
      Buying Brother printers had always been a good investment for my hard-earned money.

    • @srobeck77
      @srobeck77 Pƙed 8 měsĂ­ci

      @@luizgoncalves5113 plus toner never dries up like ink jet csrtiriges do

  • @pyro226
    @pyro226 Pƙed 8 měsĂ­ci +16

    "Let's say you do need color printing" If it's not frequent, drive to your local library or office store and print it there. That's what I recommend and do if it's not a regular need. Libraries typically have less markup for printing color.

    • @PCgamer923
      @PCgamer923 Pƙed 8 měsĂ­ci +3

      This is what I was going to comment. Just go to the library, print out for a very low cost per page with no worry about the printer or ink.

  • @zazoomatt
    @zazoomatt Pƙed 6 měsĂ­ci

    Thanks For Everything YOU Do ! Awesome Tech . . . . FAN

  • @PaulsFishroom
    @PaulsFishroom Pƙed 6 měsĂ­ci +12

    Absolutely agree, not so many years HP products were of an excellent quality and build. Laptop build quality has gone the same way. At one time I’d recommend HP products to friends and family but now I’d tell them never to touch them with the proverbial barge pole.

    • @Andy-xn9zn
      @Andy-xn9zn Pƙed 4 měsĂ­ci

      What companies would you recommend for laptops/desktops nowadays?

    • @PaulsFishroom
      @PaulsFishroom Pƙed 4 měsĂ­ci +1

      @@Andy-xn9zn I honestly don’t know I’m afraid. My current laptop is an ASUS that has an excellent build quality but I bought it 8-9 years ago (don’t know if the new ones are the same quality?). I do need to start looking at new ones but will look first at strong the build is before looking a the tech details.

  • @BondJamesBond...
    @BondJamesBond... Pƙed 8 měsĂ­ci +64

    I smell a class action lawsuit brewing for HP. This is the same thing that Microsoft tried to pull many years ago with their Internet Explorer browser and got sued for trying to force users to use their built in apps.
    I dumped my HP printer years ago, figured out their $50 ink cartridges were a scam. Now I have an Epson with refillable ink tanks and buy generic ink bottles to refill it.

    • @davidmorin7939
      @davidmorin7939 Pƙed 8 měsĂ­ci

      I hope so!

    • @therzook
      @therzook Pƙed 8 měsĂ­ci +1

      I will move to epson once they block my reusabled inks on the hp printer. So far i have a pleasure to send them explicit words filled feedbacks....

    • @jamescole6846
      @jamescole6846 Pƙed 8 měsĂ­ci +1

      They don't care if they loose. They just pay the fine. Even in the big ones that have already happened in the past, they still come out ahead in the long run.

    • @jonfreeman9682
      @jonfreeman9682 Pƙed 8 měsĂ­ci

      HP makes good printers but the cartridges are too expensive.

    • @HelloThere-xs8ss
      @HelloThere-xs8ss Pƙed 8 měsĂ­ci +1

      its already been filed in california and its gone nowhere. just dont buy hp printers

  • @EricGardnerTX
    @EricGardnerTX Pƙed 8 měsĂ­ci +138

    The “imma pump up the sales figures so I can get a good bonus, then leave” is something I have seen at EVERY job I have ever had. And I’m talking about working at restaurants, hotels, grocery stores, etc
even now I work as a server repair tech and I see my bosses doing it. This is INSANE. I have had superiors completely screw the entire company and then just leave with a huge bonus. Bonus structures need to be well thought out or it leads to bad results every time

    • @SylwesterKogowski
      @SylwesterKogowski Pƙed 7 měsĂ­ci

      It's the fault of the sick head of the company.
      These company owners usually are ok guys, they think about the future (unless they were selected by the investor board ;) ), EXCEPT that they usually are f*cking laziest sons of b*tches on Earth and the better the company works, the more money they earn, the lazier they get.
      Having 4-5 vacations per year? No problem!
      They drop all the work on the middle layer management, just look at the numbers in order to judge them, they never go down and try to keep up with what is actually happening in the company. They just turn on their Excel from time to time, look at those few numbers and that's the end of the working day for them. Not a slightest effort to go down, speak with actual lowest layer workers, see what's happening there and how they see the future of the company (because it's the lowest layer that usually thinks about the future - and that's why lowest layer keeps being the lowest layer).
      Middle layer managers are not stupid, they are extremely smart people. They know, that working too hard to make the company work better, instead of just making the numbers look better - this doesn't work at all with such bosses. No one will notice, no one will care. They may even get fired for questioning things, bringing up ideas that the top doesn't understand, sacrificing numbers at the owner's excel and focusing on those that somehow didn't fit the limit of 5 visible columns on his laptop.

    • @Fongolitus
      @Fongolitus Pƙed 7 měsĂ­ci +6

      this is also what politicians do

    • @hugo3627
      @hugo3627 Pƙed 7 měsĂ­ci +5

      I think the problem is that a lot of the shareholders are also in it for the short term. So executives and managers doing this is exactly what a lot of shareholders want. Pump up the sales, crank up te stock price, and then we both leave.

  • @rickhinojosa5455
    @rickhinojosa5455 Pƙed 5 měsĂ­ci

    Superb video. I have experienced the HP printer nightmare. Fortunately, I didn't fall for the trap of automatic renewal of ink cartridges. But the ink cartridges do run out pretty fast. Thanks for the referral to the Brother printers.

  • @StevenSanger-ks8kp
    @StevenSanger-ks8kp Pƙed 6 měsĂ­ci

    That’s good advice as I use my inkjet now and again and normally when I need it the ink has run out or dried up

  • @realericanderson
    @realericanderson Pƙed 8 měsĂ­ci +108

    4:00 I think they bundle printers for free with computers at most stores now. The fact physical goods like this and cars are on free to play models just has the heaviest dystopian vibes

    • @deadbeef576
      @deadbeef576 Pƙed 8 měsĂ­ci +5

      Thats how I got my HP printer.... Didnt know about these "features"

    • @slowlylosingitaaaaaa
      @slowlylosingitaaaaaa Pƙed 8 měsĂ­ci +12

      I hope someone figures out how to crack these printers so they’re actually useable

    • @kuchenblechmafiagmbh1381
      @kuchenblechmafiagmbh1381 Pƙed 8 měsĂ­ci

      Printers are a classic vendor lock-in, also called "Razor and blades model", they often sell you the device itself subsidized with an initial dose of ink/toner (literally like a drug dealer, the first dose/line goes on the house/for free) and the spare blades/toner/cartridges at cutthroat prices; a few months ago here in germany a new coffee system from Switzerland that uses capsules without a capsule (ground coffee that has been pressed into balls) was launched "Coffee B" and the machine initally costs around a hundred bucks but the prices at the exclusive seller EDEKA dropped rapidly I saw them a few weeks later selling it for 40 and then 20 bucks, almost gifting it and guess why - it's still a lock-in and these coffee balls are a lot more expensive per 100 grams than a similar amount of "loose" ground coffee or whole beans...
      Another example are the brush heads for electric/electrosonic toothbrushes, they also sell you like 4 heads for a whopping 30 bucks, luckily nowadays there are 3rd-party compatible heads for much more reasonable prices like 12 for 20 or 8 for 24 bucks...

    • @Sercil00
      @Sercil00 Pƙed 8 měsĂ­ci +5

      They already made the printers themselves suspiciously cheap while marking up the price for ink like crazy. Guess they might as well give them away for free. The real money maker is the ink.

    • @docgiggles130
      @docgiggles130 Pƙed 8 měsĂ­ci

      HP has not sold an inkjet printer above the cost to make in more than 20 years because it's the ink they make all their money on. Most ink based printers are sold at a loss because of how much the markup on ink is and that is not just HP. You can tell how much ink will cost you by the selling price of the printer itself. The higher the price of a basic printer, the lower the cost of the ink.

  • @iamcbride
    @iamcbride Pƙed 8 měsĂ­ci +68

    My dad used to be an engineer in the laserjet division, and there was definitely some bad blood between the divisions over how the inkjets treated the customer. I still have a 2001 HP laserjet that I am happily using with no issues and no maintenance. It was in a box for 4 years when I didn’t need it during one move. No problems when I unpacked it and fired it up.

    • @tomtom34b
      @tomtom34b Pƙed 8 měsĂ­ci +9

      I had a HP laserjet 4L I bought in 1993. It served me well for 20 years. Unfortunately during one of my 5 moves, I dropped it once too often. That product was a beast. Tell your dad my thanks for that. It was a rugged workhorse and never let me down.

    • @OneAdam12Adam
      @OneAdam12Adam Pƙed 7 měsĂ­ci

      Their LaserJet printers suck too. Haven't been good for a decade.

    • @Salmagundiii
      @Salmagundiii Pƙed 7 měsĂ­ci

      Yep, I have a 5100tn that still works great. Bought it used for $35 about 8 years ago, it just needed a new toner cartridge.

  • @waltherppx6314
    @waltherppx6314 Pƙed 5 měsĂ­ci +1

    I agree completely! I have a somewhat older HP all-in-one but it still uses the ink cartridges with the computer chip that marries to the printer and also establishes an "expiration date" for the cartridge. I purchased a 2-pack of "high capacity" HP black ink cartridges at Costco as spares. I don't print all that often but I NEVER expected that when I finally needed to change the black cartridge that it would be "expired" and not work in the printer! A genuine HP printer cartridge, brand new, sealed in the factory packaging, and full of ink would not work because it was past an arbitrary "expiration" date. HP claims that this is to protect your printer from "old" ink. No more HP printers or ink for me. The next time I need to buy an ink cartridge I'm going to buy an Epson Eco-tank printer instead. An inexpensive laser printer only works if you never have to print in color. The up front cost of a color laser printer and the higher cost of color toner cartridges would be higher than something like the Eco-tank inkjet.

  • @vladislavkaras491
    @vladislavkaras491 Pƙed 5 měsĂ­ci

    Thanks for highlighting this issue with the popular printer companies and even recommending I guess a good product, that allows us to use any compatible tuners!

  • @DefiantStorage1009
    @DefiantStorage1009 Pƙed 8 měsĂ­ci +107

    I quite liked the HP pagewide inkjet printers. They didn't have a moving printhead - there was a stationary set of inkjet nozzles arranged in a strip as wide as an entire sheet of paper. That printer would just crap out printed pages as fast as a laser. HP stopped making it because the cost-per-page to print with it was too low.
    A company that does that deserves to have its patents invalidated.

    • @blackrifle6736
      @blackrifle6736 Pƙed 8 měsĂ­ci +1

      *What US government entity is empowered to do that?*

    • @m.cigledy6769
      @m.cigledy6769 Pƙed 8 měsĂ­ci +12

      ​@@blackrifle6736None, but HP would deserve it.

    • @thepwrtank18
      @thepwrtank18 Pƙed 8 měsĂ­ci +12

      Patents expire for a reason. It's fair game at some point.

    • @peterm.2385
      @peterm.2385 Pƙed 8 měsĂ­ci +6

      ​@@thepwrtank18Unused patents should expire much quicker....

  • @apricebcd
    @apricebcd Pƙed 8 měsĂ­ci +63

    I was part of Compaq when HP took them over. During the first session with the CEO Carlie F. We were told we would "Learn to love Ink" this was around 2003/4

    • @PrestoJacobson
      @PrestoJacobson Pƙed 8 měsĂ­ci +20

      "HP = Horrible Product"

    •  Pƙed 8 měsĂ­ci +13

      ​@@PrestoJacobsonalso Having Problems.

  • @craigsudman4556
    @craigsudman4556 Pƙed 7 měsĂ­ci

    I agree with you Lou. Great video thumbs up.

  • @eliahuweinstein
    @eliahuweinstein Pƙed 6 měsĂ­ci +1

    HP laptops also have pre-requisites. I bought a HP Spectre 360 laptop with a two year warranty. I got a notice from HP that I need to renew my warranty right away.

  • @jesseerven4859
    @jesseerven4859 Pƙed 8 měsĂ­ci +23

    when i worked at best buy i used to tell people never buy HP and would explain to them in detail why and tell them to tell others about it

  • @chrisfaux3769
    @chrisfaux3769 Pƙed 8 měsĂ­ci +54

    I remember having an HP printer in the 90’s. That thing would print anything even if 2 of the 4 cartridges where empty. How times have changed

    • @Apollo-Computers
      @Apollo-Computers Pƙed 8 měsĂ­ci +5

      I remember being out of black ink, so I just printed in the darkest blue possible. It looked black lol

    • @obtuse1291
      @obtuse1291 Pƙed 8 měsĂ­ci +1

      You're lucky. My printer detects my cartridges are empty, usually a few days after I have just fitted new cartridges and hardly used it in between.

    • @torinireland6526
      @torinireland6526 Pƙed 8 měsĂ­ci

      ​@@obtuse1291 Sounds like you should scrap your current printer and get yourself something that isn't made by a scammy company.
      You know, like one of those Brother lasers everyone is talking about - I got one of my family members one of those, they love it.
      Or, if you can't afford that, go hunting for a laser printer at thrift stores and/or online used items marketplaces. Should be able to find a usable one that'll serve you much better than whatever piece of junk you have, for pretty cheap.

  • @toms.3977
    @toms.3977 Pƙed 7 měsĂ­ci +4

    We also went with a Brother MFC laser printer. A complete set of toner cartridges is so economical compared to deskjet ink, we never looked back. We're now on our second Brother soho laser printer and loving it. We don't miss the clogged cartridges. We jumped off the HP wagon years ago when there was a class action lawsuit against them which they lost for using used parts in their new pc builds. Shame on them.

  • @NICKSTOYANOV-mg2uq
    @NICKSTOYANOV-mg2uq Pƙed 5 měsĂ­ci

    WOW , WELL DONE ! ABSOLUTE TRUE!

  • @Heizena
    @Heizena Pƙed 8 měsĂ­ci +200

    It still amazes me as to how HP continues to practice these types of business models and hasn't been told off by the law.

    • @blackrifle6736
      @blackrifle6736 Pƙed 8 měsĂ­ci +9

      *What consequential and punitive law are you referring to?*

    • @Misaka-gt5yj
      @Misaka-gt5yj Pƙed 8 měsĂ­ci +29

      Because corporations can buy lawmakers/politicians that make the law and therefore they own the law?

    • @kissingfrogs
      @kissingfrogs Pƙed 8 měsĂ­ci +6

      I am led to believe that it is unlawful for a publicly listed company to do any thing but maximise profits and maximise returns to the shareholders. Unnecessarily increasing wages for example can get them into trouble.

    • @MeppyMan
      @MeppyMan Pƙed 8 měsĂ­ci +4

      @@kissingfrogsnot evenly remotely true. They have to operate in the best interest of shareholders, who are of course almost always profit and return driven. The shareholders can vote to maximise salaries and reduce environmental impact for example.

    • @houtamelocoding
      @houtamelocoding Pƙed 8 měsĂ­ci +8

      @@MeppyMan shareholders **always** prioritize profits, therefore @kissingfrogs is correct.

  • @joeledwards6587
    @joeledwards6587 Pƙed 8 měsĂ­ci +58

    I used to work at a major tech retailer here in South Africa, and we once had a special on an HP inkjet printer going for R200 while the cartridges were about R300, once had a customer come in and buy 20 printers and literally eWasted them when the cartridges that came in the box ran out because the printers themselves were so prone to failure. I tried to convince him to get a laserjet but he was convinced that buying 20 inkjets was a better deal

    • @Fedaykin24
      @Fedaykin24 Pƙed 8 měsĂ­ci +2

      Twenty years ago I applied for a job as an IT technician at a large Secondary school nearby. The IT manager of the school took us on a tour of the facilities prior to the interviews. I noted that all the printers were cheap domestic ink jets with some surprise in my voice. The manager proudly stated that it was cheaper to buy inkjet printers then Laser printers especially as they used off brand refill packs for the ink cartridges. I asked how many printers did the school have to be told over 100, I then asked how long before they failed and needed replacement. He responded six months maybe up to eight if they were lucky then they would buy a new "cheap" inkjet. He was really proud of his cost saving measure for the school!
      I didn't get a job at this school...

    • @stevetheborg
      @stevetheborg Pƙed 8 měsĂ­ci

      i loved the laserjet series. i used a 3, and a 5. the 3 for for long format, card stock. the 5 was for letter.

    • @D3voidofsoul
      @D3voidofsoul Pƙed 8 měsĂ­ci

      @@Fedaykin24 Yeah I am in IT and have met some managers like this. I don't know if you noped out or were just not hired but probably for the best if they did not hire you.

    • @MarkoVukovic0
      @MarkoVukovic0 Pƙed 8 měsĂ­ci

      I remember seeing a sale, at Incredible Connection I think it was, "buy a set of ink cartridges and get a free printer" đŸ€Ł

    • @n8spL8
      @n8spL8 Pƙed 8 měsĂ­ci

      I used to do that and would get a free ream of paper to boot, The printer became the disposable, weird.@@MarkoVukovic0

  • @cryptozone1577
    @cryptozone1577 Pƙed 6 měsĂ­ci

    Good advice, THANK YOU 😊

  • @peterdeal
    @peterdeal Pƙed 6 měsĂ­ci

    Well said Louis. So true!

  • @leighdf
    @leighdf Pƙed 8 měsĂ­ci +57

    First, I often print in color (and need to). That said, I used to by HP products when they were good. As a Linux user, I appreciated the fact that the older printers all used HPCL to communicate with the host computer, which meant that I never EVER had to worry about compatibility or the availability of drivers. With my last printer purchase, I discovered that HP printers now suck stupendous balls through a thick garden hose. Mine insisted it had a "paper jam" even after dis/re-assembly. There's also the "can't scan without ink" nonsense and the fact that the "ink cartridges" don't contain enough ink to wet the foam inside (literally!!). I switched to the Epson EcoTank printers. Liquid ink. You can buy the bottles for CHEAP, and get them from multiple third-party vendors. There's no way for the printer to execute the "not an original HP cartridge" scam, either. In My Humble Opinion, what HP is now doing is consumer fraud, which is clearly and blatantly criminal behavior. I've washed my hands of them, but I'd be pleased to join any class action intent on suing them into obscurity.

    • @fredharvey2720
      @fredharvey2720 Pƙed 8 měsĂ­ci +4

      My last HP printer, I got that cartridge error when I put in a real HP cartridge

    • @llbb171
      @llbb171 Pƙed 8 měsĂ­ci +5

      Interesting how hp printers were good for Linux, it seems hp despises Linux now and nothing works with it

    • @hgilbert
      @hgilbert Pƙed 8 měsĂ­ci +2

      @@llbb171 dunno about that. got an HP Deskjet 2130, worked straight out of the box. Sure, all the issues with expensive cartridges and jamming if not used regularly etc. Not a shill here, definitely would love to get a Brother next time .
      But the HP worked for 5 years and works with 3rd-party cartridges on Linux. On Linux wouldn't even be surprised if there are zero restrictions ie scan without ink etc. That sort of stuff is usually for Windows users.

    • @joergsonnenberger6836
      @joergsonnenberger6836 Pƙed 8 měsĂ­ci +1

      @@llbb171 HP does actually provide some of the best Linux support on the market for the printers. Still wouldn't use a HP printer when it was gift.

  • @benchmark1943
    @benchmark1943 Pƙed 8 měsĂ­ci +86

    Not only printers, but laptops as well. I bought an HP laptop few years back, and it crashed in less than a month. It was so frustrating, it kept overheating. One day it got stolen and weirdly enough, that made me happy. That gave me a reason to buy a new one (non HP of course).... and the thought of the thief getting frustrated of that piece of "gem" he stole from me is an added bonus.

    • @thefurbeastunderyourbed5012
      @thefurbeastunderyourbed5012 Pƙed 8 měsĂ­ci +6

      We're in this together. I bought mine in March 2022 for 800€ and it looked decent online and for the features I got for the price. I mean, it's been running reliably since and without any overheating or much crashing even with Win 11, but the hardware itself...feels like a piece of plastic toy under my fingertips, the keyboard is a joke, so is the entire surface. I'm almost afraid of resting my (little larger) hands on that thing or I might dent it in 😅

    • @unfortunatelyiamsane
      @unfortunatelyiamsane Pƙed 8 měsĂ­ci +2

      SAME AS YOU GUYS. bought an hp laptop this year and it’s hardly hardly usable. it’s running like trash. waste of my money, and i don’t _have_ those disposable funds for a new one. i am without a computer

    • @thefurbeastunderyourbed5012
      @thefurbeastunderyourbed5012 Pƙed 8 měsĂ­ci

      @@unfortunatelyiamsane đŸ˜šđŸ€• Is your warranty still good?

    • @kevan5321
      @kevan5321 Pƙed 8 měsĂ­ci +2

      Good one. I spontaneously laughed. “Stolen but was happy”

    • @tomtom34b
      @tomtom34b Pƙed 8 měsĂ­ci

      I bought an hp tower in 2013 and am quite happy. The graphics card needed to be replaced, but the whole thing is still in operation. Recently the hd drive is producing errors. I might need to move it soon, but hardware does not last forever. Overall, I had good experience with hp. Maybe I was just lucky. Makes me sad, if there really is a deterioration process going on... 😞

  • @charleshines2142
    @charleshines2142 Pƙed 6 měsĂ­ci

    I use a monochrome Brother HL-2140 and we must have had that thing for at least a decade by now. We got it at Staples new. You won't get clogs with these! You simply will not because they don't have tiny nozzles that ink dries up in and now you get lines all over your prints. A laser printer uses toner and it is a very fine black powder. Now these days we have color lasers. It is also a powder but in color of course. One thing I like about black and white print from the Brother printer is that it comes out crisp and sharp. It has a maximum print resolution of 1200 DPI. One other nice thing is that you won't get waves in the paper when the print comes out. That is because toner is not liquid.

  • @lotharschiese8559
    @lotharschiese8559 Pƙed 6 měsĂ­ci

    Enlightenment is a highly valuable. Keep being of service!

  • @davewilson4528
    @davewilson4528 Pƙed 8 měsĂ­ci +128

    In 1973 I was working at an engineering facility programming an IBM 1130 computer. The IBM customer engineer who came out to service the computer proudly showed us the HP oscilloscope he'd purchased with his own money. It was his pride and joy, and it was a stunningly high-quality piece of equipment. He took the cover off of it, and all the engineers gathered around to admire the internals. Now the HP that made the highest-quality stuff in the world has sunk to this??

    • @rogerforsberg3910
      @rogerforsberg3910 Pƙed 8 měsĂ­ci +17

      Ironically, I joined HP out of grad school that very year. Your facility was likely the only facility that didn't use an HP3000 for computing -- EXCEPT for one of the Palo Alto area's manufacturing divisions which ran the biggest IBM System 3 available.
      And, you're absolutely spot on, Bill & Dave's product strategy was clear & simple: HP will provide premium products to the market at premium prices. That strategy worked superbly for many years.

    • @davewilson4528
      @davewilson4528 Pƙed 8 měsĂ­ci

      @@rogerforsberg3910 There were at least a dozen 1130 installations in the Detroit/SE Michigan area at that time. (That many companies were members of a user group.) It was IBM's cheapest computer when it was introduced in 65. Younger people might get a laugh looking at the Wikipedia page for it. Longer than a normal office desk, cost over $100K (a quarter million in today's dollars?), as best I can remember. It had 32K (yes, "K") of actual core memory. (Kids don't know the word "core" meant tiny magnetic rings, called cores, with multiple hair-fine wires strung through them.) Seemed like a lot, back then. In any case, 50 years later I can still remember the proud grin on the CE's face when he pulled out that oscilloscope. Like a 5 year-old with his first puppy.

    • @NightsReign
      @NightsReign Pƙed 7 měsĂ­ci +3

      ​@@rogerforsberg3910 So, what would you say has ultimately changed?
      Is this a scenario where the CEO is determined to use their golden parachute and GTFO?
      Or has HP wound up in a situation similar to companies like Kodak, where the only thing that remains linked to the original company is the brand name and whatever IP weren't already liquidated?

    • @MartinCanada
      @MartinCanada Pƙed 7 měsĂ­ci

      @@rogerforsberg3910 Agreed. I think part of the story of HP's demise is that a company that was once happily run by smart people with engineering backgrounds came to be run by lesser souls, many with a finance or accounting backgrounds.
      "Mr. Packard was always a gentleman, who insisted that his employees respect their competitors. ... (T)here is much that Mr. Packard would have disapproved of in today's (Silicon) Valley. Growing up in the depression and seeing what banks could do to companies, he swore never to take on long-term debt. The firm grew on profits alone, and did not go public until nearly its 20th year. ... (H)e relished face-to-face contact with his employees. When he worked at GE, after leaving university, he spent a day on a factory line and cracked the problem behind its failure rate with vacuum tubes. From then on, when things went wrong at HP, he would head for the shop floor. This 'Management by Walking Around' (later dignified by management theorists as MBWA) reflected Mr. Packard's low tolerance for boardroom decision-making, business schools and professional managers." [Excerpted from David Packard's obit in The Economist (13-Apr-96) which I clipped and have at my desk as a source of continual inspiration.]
      Still have my HP-15C programmable hand calculator, and its spiral bound (!) manual, which is working fine 40+ years after purchase ... and a handy alternative if I haven't the time, opportunity or inclination to fire-up a spreadsheet. Cheers.

    • @TheAlanBlaize
      @TheAlanBlaize Pƙed 7 měsĂ­ci +4

      Sadly HP got of the test equivalent business, they figure they can make more money selling cheap printers

  • @electricindigoball1244
    @electricindigoball1244 Pƙed 8 měsĂ­ci +78

    I can definitely recommend Brother laser printers. One of my relatives bought one 5 years ago and despite it being used fairly regularly it still works just fine. It also has a scanner and the quality is perfectly fine for what the vast majority of people need.

    • @Jason2003
      @Jason2003 Pƙed 8 měsĂ­ci +5

      I'm going on 10 years. The ink lasts a long time too.

    • @makecba
      @makecba Pƙed 8 měsĂ­ci +3

      I have an inkjet Brother with the inktank, bought it about five years ago. I don't really use (which is even worse than using it a lot), but when I do, it's always ready and never had an issue. The printer wifi is reliable (never disconnected, not once), the scanner is really top notch for a home printer, and its fast. I'd recommend it to anyone, anytime.

    • @andrearaimondi882
      @andrearaimondi882 Pƙed 8 měsĂ­ci +3

      +1 for Brother. I just bought a laser one for €200 and I didn’t need to install drivers, it’s got a scanner etc.

    • @GYTCommnts
      @GYTCommnts Pƙed 8 měsĂ­ci

      Indeed! I bought one recently following the advice from this channel and I'm very happy with it! I hope that this brand keep being like this so is THE option against HP (and others) insane business model.

    • @LouisCYUL
      @LouisCYUL Pƙed 8 měsĂ­ci +4

      My Brother laser / scanner gets used from time to time and has been working great for 7 or 8 years.
      It's also worth mentioning that their Linux drivers don't suck, unlike HP's.

  • @RonaldH
    @RonaldH Pƙed 5 měsĂ­ci

    Don't know if they still make them, but HP calculators have always been the best. I had an HP 41CV and loved it... lost it around 30 years ago and replaced it now with an HP prime. Best calculator ever and couldn't live without RPN. Just hope it doesn't die on me. Expensive though. I have an old HP 7470 plotter somewhere -- I wonder if I can still get it working?

  • @ekimbrough1413
    @ekimbrough1413 Pƙed 4 měsĂ­ci

    Thanks Louis!

  • @douglasrobinson8491
    @douglasrobinson8491 Pƙed 7 měsĂ­ci +211

    I bought a brother laser printer with no frills for $40 a long time ago, maybe 6-7 years ago. It's rotated around the family, parents have it now after I left. No wifi capability, usb only, but it has ALWAYS worked. I got 10x+ the value of that printer out of it. Have always respected brother as a result as a brand and happy to see them getting a good mention here.

    • @CoronaForever486
      @CoronaForever486 Pƙed 7 měsĂ­ci +16

      I can vouch for Brother having high quality, inkwell printers are SOOOOOOOOOOO much better than these cartridge scams

    • @ConfiscatedZyra
      @ConfiscatedZyra Pƙed 7 měsĂ­ci +6

      same. I bought one from walmart for 70 bucks maybe 3 years ago and use it fairly frequently. still on the same toner cartridge and no signs of needing another yet (knocks on wood*)

    • @qualifiedcornstarch6859
      @qualifiedcornstarch6859 Pƙed 7 měsĂ­ci +6

      same!! after wasting so much money for unusably shitty results on a string of inkjets (don't get me STARTED on how it needs magenta to print in black) I got a Brother laser printer, and it just ... works! Reliably! I print stuff constantly, never have to pay for an account to use the printer ink, and only have to replace the thingamijig once or twice a year

    • @PolyglotGeorge
      @PolyglotGeorge Pƙed 7 měsĂ­ci +2

      Brother is amazing. I have MASSIVE respect for them.

    • @cracknigga
      @cracknigga Pƙed 7 měsĂ­ci

      I still own my 150€ Brother DCP-7030 from 2008. It served me very well in college and is still printing flawlessly. I have never replaced the drum (it's time though) and last toner change was about 7 years ago. I literally printed entire books on this thing for years without any issues only using knockoff cheap toner cartridges from eBay. Probably the best value purchase of my life

  • @tommykarrick9130
    @tommykarrick9130 Pƙed 8 měsĂ­ci +32

    You know how after all the big wars we bring people to trial for things that weren’t technically illegal but were so clearly wrong that it should be punished anyway? Can we expand that to corporate law?

  • @glenmartin2437
    @glenmartin2437 Pƙed 5 měsĂ­ci

    Thank you.
    That explains a few things.

  • @robskyful
    @robskyful Pƙed 5 měsĂ­ci

    I use third party inks on an Epsom printer,I ignore message”you have not genuine inks in your printer” and never do a firmware update.There is quite a bit of software that is “subscription “ based where in the past you bought software and was it.They are all after our money,great video.

  • @peppermint4060
    @peppermint4060 Pƙed 8 měsĂ­ci +24

    what's crazy is I'm a college student and I bought an HP Inkjet for like $250 because it looked nice, had a little touchscreen LCD, and was an all in one model. The thing is horrible in that it refuses to work via usb, over my university wifi, and only accepts prints over direct connection from my desktop. To very other device, it pretends to not exist. HP blows. Their software is godawful as well.

    • @kornaros96
      @kornaros96 Pƙed 8 měsĂ­ci

      You should have bought an Epson ecotank.

    • @llbb171
      @llbb171 Pƙed 8 měsĂ­ci

      My grandparents hp inkjet was great. It's an older one but after an update it stopped working with aftermarket cartridges. Luckily I was able to downgrade the firmware, which probably isn't possible with new printers

  • @NeverlandSystemZor
    @NeverlandSystemZor Pƙed 8 měsĂ­ci +184

    Worse yet, they ALSO lock printers, the HARDWARE, to user accounts... so if you sell your printer and DON'T release it from your account, the new owner CAN'T USE IT! That's terrible.

    • @EpicEternal2
      @EpicEternal2 Pƙed 7 měsĂ­ci +10

      I was wondering why the used ones are so cheap! Thank God I read some reviews and went for Canon instead.

    • @davepastern
      @davepastern Pƙed 7 měsĂ­ci +4

      that's anti competitive and if you're in the US of A, unconstitutional...

    • @mikem9536
      @mikem9536 Pƙed 7 měsĂ­ci +3

      @@davepasternYeah, I like a good constitutional in the morning.

    • @davepastern
      @davepastern Pƙed 7 měsĂ­ci

      @@mikem9536 jolly good for you.

    • @msimon6808
      @msimon6808 Pƙed 7 měsĂ­ci +2

      @@davepastern Speaking of unconstitutional. There has been no Drug Prohibition Amendment for over 100 years. No one cares about Constitutional.

  • @doreenleeming4630
    @doreenleeming4630 Pƙed 5 měsĂ­ci

    Thanks for this.

  • @alfredeneuman6966
    @alfredeneuman6966 Pƙed 6 měsĂ­ci

    Haha, just yesterday I helped my neighbor set up his new HP printer. The questions you note did arise when he was setting the printer up regarding the Ink toner. HP will generously reorder your printer ink, from HP of course, when it gets low, and it does tell you other ink may not work in the printer.

  • @richardbarrett8365
    @richardbarrett8365 Pƙed 8 měsĂ­ci +78

    As a former HP Authorized reseller, I no longer buy HP printers and very few if any of their other products. I would state BUYER BEWARE.

    • @s.i.m.c.a
      @s.i.m.c.a Pƙed 8 měsĂ­ci +1

      and what you buying - cannon or samsung? They doing the same.

    • @Johnny.Fedora
      @Johnny.Fedora Pƙed 8 měsĂ­ci +3

      @@s.i.m.c.a, presumably he'd buy a laser printer. Samsung is ok; Brother is a bit better, according to my own experience. I wouldn't go near anyone's inkjet printer unless I absolutely had no choice.

    • @Villager_U
      @Villager_U Pƙed 8 měsĂ­ci

      ​@@s.i.m.c.aepson ecotank printer is kinda good

    • @liotari8022
      @liotari8022 Pƙed 8 měsĂ­ci +1

      What brand of printer would you suggest? I'm looking for a printer for my illustration works

    • @theflash9068
      @theflash9068 Pƙed 8 měsĂ­ci

      ​@Villager_U Nah, its great. I Have an Epson ecotank et-3760 and no issues. It's a bit loud but it prints great

  • @kebman
    @kebman Pƙed 8 měsĂ­ci +151

    This is such a horrible practise that it needs a class action lawsuit asap! Personally I'm just amazed that Norwegian authorities have let this evil and malicious practise get past the Marketing Authority.

    • @agalerex
      @agalerex Pƙed 8 měsĂ­ci +2

      Speaking of lawsuit, i wonder if this would qualify for an antitrust lawsuit.

    • @jcdesantis69
      @jcdesantis69 Pƙed 8 měsĂ­ci +8

      Money buys everything you need. Bribery is one of its worst and most used purposes. Look at the US government its the best politicians money can buy.

    • @Mr.Anders0n_
      @Mr.Anders0n_ Pƙed 8 měsĂ­ci +4

      Exactly! I'm surprised that the EU hasn't payed any attention to printers yet... I've lost hope in North America doing the right thing 😅

    • @Tuberculosis_Man
      @Tuberculosis_Man Pƙed 8 měsĂ­ci +8

      There is a class action lawsuit going on right now. Louis himself is the one who talked about it one of his other hp videos.

    • @kebman
      @kebman Pƙed 8 měsĂ­ci

      @@Tuberculosis_Man I sure hope so! Thank you!

  • @user-ed8bk6rz9s
    @user-ed8bk6rz9s Pƙed 6 měsĂ­ci

    Amen, I found out the hard way, thanks for the explanation of why mine won’t work
    .

  • @michaelgranger7113
    @michaelgranger7113 Pƙed 5 měsĂ­ci

    Sorry to learn about this. I've had a very good HP all-in-one for the past 15 years, and nothing has ever broken on it. It's relatively slow but fills my needs.

  • @marcgii
    @marcgii Pƙed 8 měsĂ­ci +26

    The brother printer I bought almost 6 years ago was one of the best tech purchases I've ever made. I still haven't changed out the original toner it came with.
    The ink in the HP printer I had would dry up after a couple months of unuse.

    • @philippebarillecavalier9275
      @philippebarillecavalier9275 Pƙed 8 měsĂ­ci +1

      I second that! My parents' Brother printer is almost 20 years old. Mine turned 10. Unkillable and very friendly with generic supplies.

  • @rickylmoe4018
    @rickylmoe4018 Pƙed 4 měsĂ­ci

    Thank you young man for that information you just made my life easier. And thank you for the upload on

  • @DenyTheZeitgeist
    @DenyTheZeitgeist Pƙed 8 měsĂ­ci +21

    Took the words out of my mouth. I came in to a tech job where the entire outfit was using HP. I was determined to cut that real quick. It’s taken a couple of years but all 5 buildings have been converted to brother.

  • @artemzhirkov3295
    @artemzhirkov3295 Pƙed 5 měsĂ­ci +1

    Several years ago I went to Savers and noticed a Xerox 3210 AIO printer priced 20$. I immediately got the thing. Since then it just prints and prints and prints on the same cartridge. Best 20$ spent

  • @jerryglazman260
    @jerryglazman260 Pƙed 6 měsĂ­ci +1

    This is why my most recent printer purchase was an Epson EcoTank. Did have one clog but a print head cleaning cured that. Can refill all 4 tanks for $30 (not Epson ink) and according to Epson that's equivalent to 90 ink cartridges.

    • @vivekanandan5093
      @vivekanandan5093 Pƙed 4 měsĂ­ci

      If we have black ink, even genuine epson ink is cheaper although we can get alternative 3rd party inks for way less than original. It costed me approx 7$ for black ink original!