More material to read on the issues, most of the stated ones from the video are also present here: www.nhtsa.gov/vehicle/2016/HYUNDAI/GENESIS/4%20DR/AWD Time Stamps are Below: 00:00 - Intro 00:50 - message to overly sensitive owners who can't take real reviews and give dislikes and comments like - " this is bs, I own this car and I don't have these issues" or those saying " so you just hating on car?" 01:33 - Exterior Issues to pay attention: Door Handles and Exterior Lights 04:36 - Customer Service "Examples" 05:26 - Exterior Issues continued - Brake Pads, Roof Rails, Front Door Closing Issues 08:27 - Chronological List of Issues 09:04 - Front Doors 09:43 - Wheel Alignment 10:29 - Reverse Mirror Servos 11:14 - Sunroof Wind Seal 11:45 - Sunroof Shattering - Recall 12:11 - Trunk Level Cover 12:23 - Trunk Lid Stop Lights Faulty Wiring 12:30 - Going Inside 12:50 - Drive Shaft (aka Propeller Shaft) Flutter, Vibration, Rattle 19:27 - Engine Covers 19:39 - Always Loose Driver Seat and Vibration 21:46 - Faulty Seat Belt Covers on B-Pillars 22:55 - Wobbling Sunroof 23:35 - Door Handles Fall Off 24:09 - Front Seat Back Covers Fall Off 24:39 - Wheel Paint Peels Off 24:57 - Rust AKA Corrosion - especially chrome trims and sunroof mechanism 25:51 - Service Records - checkout how thick it is 26:01 - Owner Tip - Tire Pressure I spent almost 2 weeks of my free time working on this video and putting it together, yet, someone just messaged me with this: "So you are just bashing the car" 🤷♂️🤦♂️ Even in the video, I said that all my videos are about user experience with things, and this video is about showing people the issues to look at if they consider buying, because these cars depreciate a lot and someone might be spending the last buck on it without realizing that there are "Easter Eggs" that come with it! This is not TopGear to tell you how great cars are, my content is not paid and I give honest review of my personal experience, and as owner of this car for 4 years, I had a lot of experience, too much more than I wanted 😀 So if you are owner of one of these and feel like I'm bashing it and it upsets you because you are driving it too, just relax and keep in mind that at least I am not drawing rainbow picture for you like the Hyundai Genesis before you buy it🤓
may the roman dacia better for your hi expectation ....you shows a negligent dealer mistake ..and the other 50% bad luck on your car, thanks for a share ..
Id tested 2 genesis both from different dealer, both is hyundai dealership, I feel vibration on both vehicles, they both have lowmilage first was 33k 2nd was 27k 2017 model
@@Bmoua401 well ...the problem is a car sit on the parking lot long period of time ,simply got flat spot i got a same thing when i got my car, a dealer balanced for me....is done is not a issue
@@joek1070 2017 TO 2018 g80 carfax is nothing but -Road force blance -New tires -Tires Rotation -Wheel alignment and next couple of 10k miles To the vehicle Another same file all over again as I mentioned the list above. SEEM LIKE THE PREVIOUS OWNER ALREADY FIGURED IT OUT, SO BOOM HES LIKE OKAY NOW I KNOW WHAT THE ISSUE, BUMPER TO BUMPER WONT COVERS THE MAIN ISSUE I GUESS ITS A TRADE IN... 👨🔧👨🔧👨🔧 heard some of the 3.3t are having some issue about it also....
Finished the video now. Thanks for sharing and pointing out possible problems. As said, my 2016 is near perfect and I love it. My dealership and Service Advisor are the best!
I appreciate your honest review of Hyundai Genesis/Genesis G80. I too, owned a 2015 Genesis (purchased in late 2014), and I drove it for five years. As the car approached the end of the warranty period, there were some problems. When placing the car in Park, there was sometimes a jerk in the transmission--never duplicated or resolved at the dealership. The rear window shade kept getting stuck. The front end developed a shimmy, that new tires and a front end alignment failed to resolve. When they aligned the front end, they left the steering wheel offset by about 2", which annoyed me and I took it back and made them re-center the steering wheel. The windshield washer motor suddenly stopped working. I had many, many, problems with the dealership itself. For example, they were completely unable to rotate the tires WITHOUT scratching or scuffing the beautiful wheels! Once they scuffed a wheel so badly, I made them have the wheel sent off for refinishing. They would leave dirty/greasy hand prints in the interior. In the fifth year of ownership, the car was rear-ended and written off. I bought a 2019 Genesis G80 with the sport trim. There were problems right away with the copper-toned trim around the windows--they eventually buffed the copper treatment off, but they made a sloppy job of it, especially around the mirrors. Again, the rear window shade gets stuck occasionally. Upon starting the car, the navigation traffic system continually flashes a message that a "Subscription is Required," even though I have subscribed. Also, there is the same issue when placing the car in Park--sometimes there is a slight jerk with the rear wheels. Build quality on the 2019 vs. the 2015 models is noticeably poorer. Panels in the doors/dash do not line up, the cabin has squeaks and groans that the 2015 model did not have, especially in the dash and around the sunroof, the driver's window has a rushing wind noise due to incorrectly aligned trim. The dealership informed me the wind noise was "normal." I will NOT be purchasing another Hyundai or Genesis product because of the issues with the cars and the dealership. I don't believe maintenance staff at the dealership have received enough training. Although these cars are considered "bargains," because of the level of equipment vs. price, in the end, you get what you pay for.
I always say, a brand new car without proper service team support at dealership is a tin can with wheels regardless of its value. The scratches and oil finger prints are common for them, because they didn't do any training, they just claim they did, but at the end of the day, its the same guy fixing it who fixes elantra, so he has no clue of brand values, he just makes his minimum wage. I now switched to Jaguar and people were laughing in FB group saying if I complain so much about Genesis, then Jaguar will fall apart... guess what, 10k on the clock, not a single squeak!
@@RomanDoes I'M NOT FAMILIAR WITH THE NEWER MODELS, BUT EARLIER MODELS TO INCLUDE RANGE ROVER ENGINES WERE JUNK. GLAD YOU LOVE YOUR JAN, I'M BUYING 2016 THIS WEEK.😁😁😁
Wow, my '16 is at 68,000mi and I've not experienced any of the failures you have. I'm still on the original wipers with no squeaks/streaks. Seat, door handle light, mirrors, roof window all trouble free. No streaks on paint on roof. I do have to lube the sunroof track each year as it squeaks and binds. Doors perfectly aligned. Engine and drive train and electronics all trouble free. HOlds alignment. normal brake and tire wear, no oil consumption. Nothing coming loose at all. Extremely long lasting brakes. Original Michelins were cheap junk and wore out at 20K. I put a nice set of Yamahas on and they are still on. The failures I've had are leaking trunk (factory service bulletin issued and fixed) failed starter solenoid (factory recall 1 year later) . A piece of dirt got in the rear caliper and jammed the rear brake. I have had lots of damage done by dealer mechanics though. THey broke my driver seat control ($35 part) They overfilled oil twice by 1 quart. They didn't bolt oil access panel on, twice, causing wind to rip it off ($350 part ruined twice). 2 weeks in shop waiting for part both times. Didn't tighten oil filter, causing oil to blow everywhere, requiring another week in shop to clean oil mess. Plus damage to my driveway from massive oil leak (good thing I noticed before engine blew) I can't blame the car for the incompetency of the dealer and I would gladly buy another Genesis.
That's what my video is implying a lot too - any car is garbage without proper service. Genesis has 0 service available to the owners. No mechanics, no parts, poor treatment all at the same time while being positioned as competition to other premium brands. All that special treatment ends once you sign the purchase agreement.
Unbelievable! I have a 2016 that has been perfect! But only 50,000 miles so far. I will say that the doors do close somewhat hard, as the cabin is very tight! No rattles, noises, squeaks or any other outside noises. Sorry you had so many issues. My G80 is so much better than the S 460 I had before! Bummer!
You clearly don't own one because they are notorious for having rattle especially if you have the sunroof there's no way you got to 50k miles with no issues
Thanks Roman. I enjoyed your review and it was enough to put me off buying a used Genesis G80 which I was considering in the near future. Looks like I will be getting a Lexus E350 as my next car. I cannot say I have had your experience with the stealerships as I rarely deal with them. Like you, I driving luxury cars and change them every few years or so. Unlike you I never buy them new so I have different expectations. Previously I have owned a 2012 Genesis and two Azera's before that and have to say overall they were great cars without any major issues. I can identify with your experience with squeeks and rattles and a problem with quality finish shortcomings. Although I enjoyed all 3 cars I would say they were closer to a Camry or Accord then they were to a luxury car like a Mercedes or a Lexus. I have also owned a Lexus SC430, LS400 and now currently my LS430 which I don't know if I will ever be able to sell. I think it is quite likely the best lexus they ever made and I will have a hard time getting anything better made. I can say that I never had any problems or complaints with any of the 3 lexus' with the exception of regular maintenance items that come with every car. I think Genesis better get it's game on if it wants to compete with the luxury brands and a lot of it has to do with the dealership experience.
My Genesis is 10 years old. I've had zero problems with the car since I bought it new. Everything works just like it did on day one. I follow the owner's manual for maintenance and tend to ignore the dealer when they try to wring extra money out of me......Zero repairs needed.
@@RomanDoes My car won't last forever. I like to keep up with ALL possible replacements. Right now, it's the G80 V6 Sport, or the Lexus ES350 Ultra Lux.
I have a 2017 Genesis and no faults at all. Maybe you just have a defective one. And no saying your just having an outcry you should simply gotten the extended bumper to bumper warranty vs going through all these loops from what seems a defective vehicle. And I would also love to see your service maintenance records to prove your service routine has been authentic thoughout this video outcry of complaints. I love my Genesis again no faults at all 🥂
Thank you for the informative and honest video. Do you have any thoughts on the 2018 G80 5.0 AWD? I have the opportunity to get one used with under 20k miles with a clean carfax but this video has completely changed my mind.
@15815daniel Hey! All depends on where you live and if you plan on repairing it at the stealership or yourself. Stealerships apparently behave different in every state. I would check the shaft issue on 2018 as primary issue, rest is less important.
I would not look at these below 2017 year of make since that's where they split them from Hyundai. This is my biased view, but it looks like Hyundai doesn't care about these cars, and Genesis treats them as something else. So you will always be in limbo when crap hits the fan. They are beautiful and well made cars, but its the service and ease of maintenance that makes final difference in my opinion. Would I buy it again? Maybe. Would I buy it brand new again - never ever!
Watched more and see you switch dealers with continued bad results. My 2016 Genesis is near perfect. Interestingly they replaced my driver door handle too and the job wss done flawlessly.
Lucky for sure! You model has 141 registered complaints with NHTSA, ranging from minor to severe. Check it out! www.nhtsa.gov/vehicle/2015/HYUNDAI/GENESIS/4%20DR/AWD
@Just Facts what did you expect from car issues video? Something like: my transmission failed - yaaaay! So great! Now I get to deal with great people at dealership for the next 2 years! f-ing love it!!! Is that how you imagine videos for cars that are falling apart?! 🤦♂️🤣 I literally gave you "Just Facts" and you can't handle it
@@RomanDoes your video is titled Hyundai Genesis g80 review full buying guide by owner Lmaoo it’s nothing saying car issues in the title wtf are you talking about. And I said you’re negative because this guy said he had no problems with his and you respond saying lucky and staying there was 141 complaints on his year. You’re negative buddy
ONE OF THE GREAT THINGS IN MY CASE, BENTLEY REPAIR SERVICES ARE THE BEST IN OUR TOWN. BUT YOUR REVIEW IS STUNNINGLY GREAT. TODAY I SELECTED A 2016 SIGNATURE. YOUR TIPS TO CHECK ON ARE GREAT AND I WILL DOUBLE CHECK IT OUT MONDAY. I MENTIONED TO THEM A VIBRATION I FELT; IT WAS NOT IN STEERING WHEEL BUT COMING FROM THE REAR AREA. I ASKED THEM TO CHECK THAT OUT. I HAVE NOT SIGNED FOR IT, BUT I WANT IT VERY BADLY. I ALSO WILL BE INCLUDED AN EXTENDED RANGE WARRANTY. IT SEEMS ON MANY REVIEWS ITS NOT THE VEHICLE ITSELF, BUT ROTTEN MAINTENCE PERSONNEL 'FIXING' THINGS. FOR ME THIS IS GREAT! BENTLEY CADILLAC HAS SOLD ME FIVE CADILLAC'S. IN 2015 I PURCHASED A SONATO SPORT AND TRADED IT IN 2020 FOR SANTA FE TURBO ELITE. BENTLEY CADILLAC HAS THE BEST PAINT SHOP IN TOWN, IT IS SEPARATE FROM THE MAIN SERVICE AREA. THEY HAVE A TON OF PRIDE IN THIER WORK. BUT THANK YOU SO MUCH FOR POINTING OUT THE SUN ROOF AND I NEED TO CHECK IT. I DID NOT, BASICALLY I HAD SEEN MANY REVIEWS OF IT AS NEW VEHICLE, AND THIS BEING MY FIRST NOT NEW LUXURY VEHICLE, I WAS OVERWHELDED BY THE LUXURY OF IT. AGAIN THANKS AND OF COURSE I AM NOW A SUBSCRIBER.😁😁😁😁😁😁
You are 100% right about the maintenance personnel. I always say - any car without a proper service is just bucket on wheels, even if its a Rolls Royce. Good luck with your new toy and at the prices these sell for now it could be a steal if you pick the right one! Thank you for the sub!
You can only fault the "Dealership" you chose to do your repairs and paint job. AND.... Since you purchased it used, what was the CARFAX on it? How many accidents if any did it have? How many owners? There's a lot of undisclosed information. My family member has one and it's a dream of a vehicle. I have an older model (2010) and I have absolutely NO issues. It still shows well and drives smooth. I think this guy just got a bad Genesis. Maybe the owners prior didn't take care of it very well or had an accident. 🤷🏾♀️
my 2015 Genesis lost batteries due to connection issues. After visiting dealer for 5 time and they couldn't duplicate it. I found it is the positive terminal was loss in cold weather. Replaced it for 250 in dealer
Wow you really got a dud. I have a 2015 and after buying mine my best friend bought a 2015 model too. I have 109k on mine and in the last few months, when it is hot my backup camera doesn’t work. Once it gets under 80 degrees it works fine. I think things like that are to be expected. As for your issues I’ve experienced none of those. The issue I do have is that my steering wheel sticks when I turn it. A year into owning it I’d say back in 2018, this issue started occurring and they told me they couldn’t replicate it. Did some research recently and I found out that the 2015 model does have some issues with the hydraulic steering system. Those are the only two issues I’ve experienced. Now my best friends Hyundai was a different story. Navigation went out and thankfully he purchased the extended warranty. They had to keep his car for three weeks. Replace all the wiring etc. would have been 8k I’m repairs. 2nd issue. Odometer stopped working.
Thanks for your video. I was really considering a g90 and to lesser extent g80. But videos like yours and others have scared me away from the brand. Coming from Infiniti, I don't have too many reliability issues, I'm just kinda bored with Infiniti. But at this stage in life I definitely don't want to go down this genesis road with quality problems. Plus too many people have complained of the service departments, and long weight times etc
@@jigglejigggleee8765 , lol My 2 infinitis have been solid so far, one had 125k when I sold, current has 90k. I can vouch for some of their stuff, but wouldn't touch the VC-T engined cars. Or Genesis 3.3t for that matter
Romchik great job! I’m glad I found this video!! Wanna buy Genesis G80 2017 with 95k miles on it Do you think it’s a bad mileage? it has 1 owner though Thank you in advance!
What state are you from? I would pay attention to any weather damage and of course the drive shaft issue. I think overall the car is not bad, but that drive shaft could cost you later if that car has issues with it.
@@RomanDoes Thank for sharing! I’m in Colorado now That’s a good thing you mentioned it! I really love how deeply you got into that stuff! You were a true pain in the ass for these ego-mechanics but it was really impressive that you knew more than them in terms of problems and potential ways to fix it)
main issue with their "mechanics" if you can call them this way, is that all of them are underpaid and they fix elantras all day. So when they get Genesis in the shop, they are clueless as none of them are trained and none of them give a single flying F that you paid premium for that car. Plus very often they have no tools to work on it. This is why Genesis sucks the most, any proper car is valuable as long as they have service right, with these Hyundai Lexus wanna bes its impossible. At least in my area. What hurt me the most is that I got this car brand new. If buying it used I think it has more value
Thank you for very the detailed owner-experience review for a car brand that I am considering buying. I appreciate your insights. I figure that Hyundai and Genesis are essentially the same for potential service requirements. Did you buy your car NEW from a Hyundai/Genesis dealer, or did you buy it as a Pre-Owned car from a private party?
Hey buddy I have the shutter noise right at that speed….with no vibrations…..so what is the fix….new u joints…..new drive shaft all together…..Thanks in advance
Hey! Sorry to hear that! I would say just keep it as is for now, because when I replaced mine at the dealership with official parts etc, that's when I got the vibration on top of it. New shaft didn't do anything. New shaft is not cheap either, at the time of filming it was around $1500 just for the part.
My car is pulling to the left and riding harshly over the littlest imperfections on the road. I changed tires, multiple alignments but nothing has worked so far. As usual Hyundai dealerships are no help. Car was so planted and controlled when I first bought it, drove straight as an arrow. Any good shops in GTA or Toronto that work on G80s? I'm pretty much at my wits end with the mechanics at Hyundai.
How old is your car? My solution for all problems was to change cars 😀 if you ever see mechanic they use to fix Genesis you will understand why it falls apart 🫣
@@RomanDoes I have a 2015 so it's pushing a decade now. I might trade it in get something else. Haha why do the mechanics think that? Are they badly put together, or nightmare to work on?
@muhammadhaque3448 I mean the mechanics, the people, they can barely fix a bicycle and many are underpaid. And all of a sudden they get a Genesis in the shop, do you think they care about it? One idiot like that scratched engine cover in front of me trying to open it with oversized screwdriver.
I have a 2012 genesis, 150,000 miles origonal brake pads, checked the thickness 6 mm, about half the original thickness. All the light bulbs are still functional. However I do believe that Hyundai has allowed the quality to decline.
Thank you for the Video! I am looking to trade my 2013 S5 for something more comfortable, as I travle quite a lot lately. What Jaguar did you end up getting? I am looking for a suitable replacement here in Germany, the Hyundai Genesis was sold here only between 2015-2016, so not very long at all but it was always fully loaded (all options standard). Seemed like a good deal for me (20k €) for such a high specced car before I saw your video 😅
Thanks for watching! I ended up getting Jaguar F-Pace and so far had no issues with it. Also here in Canada it needs service once every 15,000 kms, while with Genesis I had to do it every 5,000kms. Only downside of the Jaguar is that some detail in the interior could be done better, like some buttons and covers feel cheap, and the seats are not as comfortable as in Genesis. I used to own an A5 in 2010 when they just came out, the jaguar interior is somewhat similar.
Hi Roman, I have the same issue with the Drive shaft Propeller. Do you have an idea where in Ontatio this problem can be fixed? I already checked a few mechanics and Hyundai dealer in Niagara Falls. Thank you
Hey Alex! I had mine replaced at Gyro Hyundai in Toronto, but it didn't solve the issue, in fact it added a vibration. Is your car still under warranty? I can give you a a field inspector's contact details directly from Hyundai/Genesis and he is the one who usually authorizes it as it's an expensive job. Part alone was around 2-3k in 2020
It’s a good video, but I feel like you got a lemon. Everyone I’ve read and seen do reviews on these cars are saying the opposite and a few of these cars have over 100k miles on them. I’m in the market for one as of now and it was either this or a gs350. Thanks.
@@cameronkennedy5056 a lot of people in Genesis community are happy with their cars coz they got them dirt cheap and don't care about these issues. But again, look at HTSA before you pull the trigger, there is a reason why these are so cheap
Lemon or not his dealer experience is appalling. As a Lexus owner let me assure you if a Lexus dealer tried some of this crap they would lose a lot of business. If Hyundai wants to call itself Genesis and a luxury brand they better up their game if they want to play with the big boys and be taken seriously.
I'm having that same noise problem from the the set belt area now also when I'm driving it's a noise coming from out side the car sounds like a card going thru a bike tire
Not even a single one from the registered 141 complaint with NHTSA? Doubt it, most likely you just don't pay attention to them :) www.nhtsa.gov/vehicle/2015/HYUNDAI/GENESIS/4%20DR/AWD
Great video! I am going to look at an almost identical Genesis today in Toronto. Looks the same right down to the tint. Would you mind sharing the last 3 digits of your old VIN so I can be aware if this is your previous car?
@@michaelboris8556 476 were the last 3 digits on my car. Again, close call lol, but its a different car. Its raining today, if you can, postpone viewing till its dry outside, otherwise you might not hear the major one - drive shaft!
OMG! You just complain about everything. Oh, the brakes are squeaking. They do that sometimes. Oh, slight vibration from drive shaft. Woopdie doo! Oh, the engine is making a noise. That's the sound it makes when it's running. When I buy a used car, I worry about engine and transmission problems. Seems you had no real major problems with your car. Just a bunch of minor cosmetic stuff. Thanks for the video. I think I will pick one up this week.
When you buy a car trying to compete with lexus you have different expectations than if you buy an Elantra or a civic. I understand his expectations and think he was honest and did everyone a service detailing his experience.
Well, maybe its for the best, that VIN number was way too close to mine, so might be a car from the same production batch. Keep me posted if you need any other advice on these cars! 👍
Hi Roman, thanks for this vid and 'm so glad you are from Toronto. Is the Richmond Hill location same as the Markham one? The dealership was at Torbay dr and the service centre I think was near woodbine and Steeles. Anyway, I have a shitload of probz on my 2017 G80. Just brought it home from dealership yesterday and had issues the same day. Couldnt press down on the brake as it didnt let me push down while I was pushing on the push start button. Sometimes the fob key wouldnt let me lock/unlock. Yesterday night I was inside the car trying to lock and unlock to see if itll help with engine starting up but fob didnt work. Today, I was outside and fob wouldnt let me unlock but once I manually used the keys to get in, and tried to start the engine, engine wouldnt start but after a few times of me opening the car door and shutting it and clicking lock and unlock on the fob, engine starts up after turning the car on. This is so strange- why does it happen like this? And this has been happening way too frequently hust within 2 days of bringing the car home. I'm scared of being stranded and ruining the brake pad/engine if this occurs frequently. Also, I am getting a msg on the screen that reads "battery discharge warning, please use when the engine is running" why is this msg on the screen? Should I be doing something differently? I spoke to the manager of the genesis service centre at markham location and he was super nice. He said I'm still pushing the brake too softly like how I would on my previous lexus and that i needed to press harder so sensor from the back of the brake can pick up to turn on the engine. But i dont understand why the fob wouldnt work sometimes and not other. Lights work on the fob when i click so it's not like fob is loosing battery, right? Idk, do you think I should return the car or keep driving for a few more days/weeks to see if things improve?
It sounds like your fob is running low on battery, try changing it. Don't listen to people at dealerships, they are idiots most of the time and have no idea how car works.
I tried Mississauga location, Toronto, Gyro, and Richmond Hill. At Mississauga, they were nice only in the first couple of month, but still didn't fix much. At Toronto they were rude, and couldn't care less. They kept my car for months in the store while making me drive Elantra, in total, my car spent around 8 months there. Then Gyro, they damaged paint on my doors as they are clueless how things work on the car use screwdriver to ply plastic parts. I chased them for over a year, car spent about 4 month in total at their workshop. Richmind hill was the final drop... they left car with open door for several days in the yard, battery drained, car got flooded due to heavy rains. They were clueless on how to jump start the car. Idiots scratched all the plastic covers under the hood with screw driver trying to open the plastic covers on battery connectors. I had to do it myself in front of them and show them how it's done. Basically, all these dealerships, are barely trained enough to change oil. Nothing else. I took a hit and sold the car immediately after that. The RH service manager was dumb enough to say that "things happen" and that "they apologize" for flooding my car. Nothing else.
Markham is a separate location I have not tried. But, I doubt they are any better. I spoke with them asking to take my car and switch me to something else, they offered $15k for my car due to issues it has. So I went to Jaguar, and got super deal on F-pace lease. Never looked back. 1.5 years later I went for the first service and I was super suspecious, but, the service level they provide, is awesome, and I almost felt bad for expecting the worst. Car had not a single hickup. So when time comes, consider Range Rover and Jaguar for a lease and never do finance on any Hyundai made cars. Lesson learned.
For a contrast, if you read some of the comments below from our American fellows, a lot of them say the opposite of what we have here. So it's definitely bad management. I even reached all the way up to CEOs of Genesis Canada and Hyundai Canada, they ignored and blocked me on all possible channels: emails, phones, and even LinkedIn. The Hyundai CEO, his surname is Romano, lol what a coincidence, he is an arrogant prick. Treats you like you are some beggar at traffic light trying to get in his pocket.
@@ishmamnaveel2198 Then maybe take that money and put it towards 2017 model? what is the point to change everything? its going to cost you $$. if it was so reliable, why would it sell so cheap after only 5 years of being on the road?
You are 100% right. Majority get these Genesis cars for dirt cheap and think they made it in life, so for them, it's a massive upgrade from corolla, so who cares that your front wheels may fall off if that propeller shaft flies out 😀 For someone who paid full price, it is a different story, because you had options to select from. To be honest, if I got this car for 30% of the cost, maybe I would not pay attention to these issues either 🤔🤷♂️
@@RomanDoes I also live in Canada. These hyundai dealerships are criminal organizations and genesis canada won't help you at all. On genesis warranty website they say 5yr/100k warranty covers nearly every new(oem) vehicle component. Sounds good right? Go to the dealership... Every single thing is wear and tear item and they won't honor their warranty..
Roman: thanks for posting, I've had my eye on the 2015-16 Hyundai Genesis 3.8 awd, as they're getting cheaper as a used car, closer to my price range. Have the cars improved and is the service better since 2017 when the name changed to Genesis? Roman, you sold the car, so I assume you wouldn't recommend to buy one. Is there any other car that you feel passes your critical inspections? By the way, I don't think you need the backround music in your videos, it's a little distracting!
Service and overall responsibility of dealer is better for 2017 onwards models (at least in Toronto). However, 2017 will be 4 years old this year, means its out of warranty in most cases, so not sure how they treat cars without warranty.
🤦🤦🏿♂️💩 sounds like you are a very tough customer. 1 minute your driving normal with a problem,and the next minute you're on 2 wheels in a turn just trying to get something to be wrong. On behalf of dealers I want to apologize for the way you were treated. However let me reassure you that all of them aren't going to give you the same treatment. I worked at a dealership for 17 years and was awarded the bronze for our southwest aera on the FFV (Fixed First Visit). I understand what it takes for a happy customer, but I also understand from a technician point of view. It's sounds like there was a disconnect from the service writer and customer conversation passed on to the technician who if it's not something that jumps out at him it's probably going to be a NPF(NO Problem Found). Hope you get a good dealer and tech next time.
Thats great to hear! It could be that you got lucky with it, or you just don't pay attention to the minor ones I mention. Just take care of it and don't pull handles too hard!
@@RomanDoes This is my 3 rd genesis..I guess, I am lucky....I know cars I am ASE mechanic I keep my car in top shape, I think is the best car the money ,quality, fit and finish. Beat mostly all cars
@@joekovy8371 well, if you buy it used in good shape, then its a good value. I got mine brand new from showroom, and for the car with that price tag of $75000CAD, i could buy a lot of other premium cars... but I never expected poor service to the level where they refuse to fix known issues stating that its "normal" for these cars. Or another trick they pull stating that they can't find the issue. I switched to Jaguar F-pace now, and guess what - not a single issue after driving it for 10,000kms, on Genesis by that time I have discovered 2 already! 😀 See, I am not a professional mechanic, though I know how diagnose and fix things on cars, done a lot of that earlier in life, now all I want is when I pay 75 grand for a car is to have it fixed on the spot. And I agree with you, car has great potential, but car without proper service is garbage specially if you paid premium for it! Btw, subscribe for my channel, I have a vid coming out for my Jag and few other car related things 😉
@@RomanDoes good luck on the jag ,i subscribe the channel , i got 52k on the g-80, still no problem ,i got a car for 20 k...for the money..best yes somebody pay 50k for that on new .. Roman i like your channel ,i look forward the next episode ... and happy holidays
I switched to Jaguar and in 3 years only took it to service twice to change oil. All cars have issues, I agree. Yet, what makes Lexus and Mercedes stand out is not the price tag, it's the service behind it.
Just be careful with a used one! A lot depends on your local dealerships and how they treat customers. I heard good stories too, but my experience was bad, considering I bought it brand new. Also, many people don't even pay attention to all the small issues I mentioned.
@@joek1070 you just got lucky or you don't pay attention to the details as much as I do. Specially the drive shaft. I drive most of the time without music and I hear a lot of things most people simply miss, coz music is too loud 😀. Just don't pull handle too hard!
More material to read on the issues, most of the stated ones from the video are also present here:
www.nhtsa.gov/vehicle/2016/HYUNDAI/GENESIS/4%20DR/AWD
Time Stamps are Below:
00:00 - Intro
00:50 - message to overly sensitive owners who can't take real reviews and give dislikes and comments like - " this is bs, I own this car and I don't have these issues" or those saying " so you just hating on car?"
01:33 - Exterior Issues to pay attention: Door Handles and Exterior Lights
04:36 - Customer Service "Examples"
05:26 - Exterior Issues continued - Brake Pads, Roof Rails, Front Door Closing Issues
08:27 - Chronological List of Issues
09:04 - Front Doors
09:43 - Wheel Alignment
10:29 - Reverse Mirror Servos
11:14 - Sunroof Wind Seal
11:45 - Sunroof Shattering - Recall
12:11 - Trunk Level Cover
12:23 - Trunk Lid Stop Lights Faulty Wiring
12:30 - Going Inside
12:50 - Drive Shaft (aka Propeller Shaft) Flutter, Vibration, Rattle
19:27 - Engine Covers
19:39 - Always Loose Driver Seat and Vibration
21:46 - Faulty Seat Belt Covers on B-Pillars
22:55 - Wobbling Sunroof
23:35 - Door Handles Fall Off
24:09 - Front Seat Back Covers Fall Off
24:39 - Wheel Paint Peels Off
24:57 - Rust AKA Corrosion - especially chrome trims and sunroof mechanism
25:51 - Service Records - checkout how thick it is
26:01 - Owner Tip - Tire Pressure
I spent almost 2 weeks of my free time working on this video and putting it together, yet, someone just messaged me with this: "So you are just bashing the car" 🤷♂️🤦♂️
Even in the video, I said that all my videos are about user experience with things, and this video is about showing people the issues to look at if they consider buying, because these cars depreciate a lot and someone might be spending the last buck on it without realizing that there are "Easter Eggs" that come with it! This is not TopGear to tell you how great cars are, my content is not paid and I give honest review of my personal experience, and as owner of this car for 4 years, I had a lot of experience, too much more than I wanted 😀
So if you are owner of one of these and feel like I'm bashing it and it upsets you because you are driving it too, just relax and keep in mind that at least I am not drawing rainbow picture for you like the Hyundai Genesis before you buy it🤓
may the roman dacia better for your hi expectation ....you shows a negligent dealer mistake ..and the other 50% bad luck on your car, thanks for a share ..
Thansk for the info man
Id tested 2 genesis both from different dealer, both is hyundai dealership, I feel vibration on both vehicles, they both have lowmilage first was 33k 2nd was 27k 2017 model
@@Bmoua401 well ...the problem is a car sit on the parking lot long period of time ,simply got flat spot i got a same thing when i got my car,
a dealer balanced for me....is done is not a issue
@@joek1070 2017 TO 2018 g80 carfax is nothing but
-Road force blance
-New tires
-Tires Rotation
-Wheel alignment and next couple of 10k miles To the vehicle Another same file all over again as I mentioned the list above. SEEM LIKE THE PREVIOUS OWNER ALREADY FIGURED IT OUT, SO BOOM HES LIKE OKAY NOW I KNOW WHAT THE ISSUE, BUMPER TO BUMPER WONT COVERS THE MAIN ISSUE I GUESS ITS A TRADE IN... 👨🔧👨🔧👨🔧 heard some of the 3.3t are having some issue about it also....
I've owned mine since 2016 and haven't had any of these faults in 7 years. No faults at all.
I guess you are just one lucky owner..for me having watched 3 review about genesis 2014-16 all had almost same complaint.
Genesis is a no for me.
Finished the video now. Thanks for sharing and pointing out possible problems. As said, my 2016 is near perfect and I love it. My dealership and Service Advisor are the best!
Great video! Especially capturing the driveshaft flutter on camera.
Thank you very much!
I have a 2016 5.0 awd (Canada) and no issues exept that the driver seat has a clink noise/feeling once in a while.
I still love that car.
@@st1rjool good for you!
I appreciate your honest review of Hyundai Genesis/Genesis G80. I too, owned a 2015 Genesis (purchased in late 2014), and I drove it for five years. As the car approached the end of the warranty period, there were some problems. When placing the car in Park, there was sometimes a jerk in the transmission--never duplicated or resolved at the dealership. The rear window shade kept getting stuck. The front end developed a shimmy, that new tires and a front end alignment failed to resolve. When they aligned the front end, they left the steering wheel offset by about 2", which annoyed me and I took it back and made them re-center the steering wheel. The windshield washer motor suddenly stopped working. I had many, many, problems with the dealership itself. For example, they were completely unable to rotate the tires WITHOUT scratching or scuffing the beautiful wheels! Once they scuffed a wheel so badly, I made them have the wheel sent off for refinishing. They would leave dirty/greasy hand prints in the interior. In the fifth year of ownership, the car was rear-ended and written off. I bought a 2019 Genesis G80 with the sport trim. There were problems right away with the copper-toned trim around the windows--they eventually buffed the copper treatment off, but they made a sloppy job of it, especially around the mirrors. Again, the rear window shade gets stuck occasionally. Upon starting the car, the navigation traffic system continually flashes a message that a "Subscription is Required," even though I have subscribed. Also, there is the same issue when placing the car in Park--sometimes there is a slight jerk with the rear wheels. Build quality on the 2019 vs. the 2015 models is noticeably poorer. Panels in the doors/dash do not line up, the cabin has squeaks and groans that the 2015 model did not have, especially in the dash and around the sunroof, the driver's window has a rushing wind noise due to incorrectly aligned trim. The dealership informed me the wind noise was "normal." I will NOT be purchasing another Hyundai or Genesis product because of the issues with the cars and the dealership. I don't believe maintenance staff at the dealership have received enough training. Although these cars are considered "bargains," because of the level of equipment vs. price, in the end, you get what you pay for.
I always say, a brand new car without proper service team support at dealership is a tin can with wheels regardless of its value. The scratches and oil finger prints are common for them, because they didn't do any training, they just claim they did, but at the end of the day, its the same guy fixing it who fixes elantra, so he has no clue of brand values, he just makes his minimum wage. I now switched to Jaguar and people were laughing in FB group saying if I complain so much about Genesis, then Jaguar will fall apart... guess what, 10k on the clock, not a single squeak!
Exactly, that's why they r considered "bargains"! 🤭
@@RomanDoes I'M NOT FAMILIAR WITH THE NEWER MODELS, BUT EARLIER MODELS TO INCLUDE RANGE ROVER ENGINES WERE JUNK. GLAD YOU LOVE YOUR JAN, I'M BUYING 2016 THIS WEEK.😁😁😁
@billwynne27 my lease is up on the Jaguar, and I got another one again 😀
Just did one oil change in 3 years and 0 issues. Solid as a tank.
Wow, my '16 is at 68,000mi and I've not experienced any of the failures you have. I'm still on the original wipers with no squeaks/streaks. Seat, door handle light, mirrors, roof window all trouble free. No streaks on paint on roof. I do have to lube the sunroof track each year as it squeaks and binds. Doors perfectly aligned. Engine and drive train and electronics all trouble free. HOlds alignment. normal brake and tire wear, no oil consumption. Nothing coming loose at all. Extremely long lasting brakes. Original Michelins were cheap junk and wore out at 20K. I put a nice set of Yamahas on and they are still on.
The failures I've had are leaking trunk (factory service bulletin issued and fixed) failed starter solenoid (factory recall 1 year later) . A piece of dirt got in the rear caliper and jammed the rear brake.
I have had lots of damage done by dealer mechanics though. THey broke my driver seat control ($35 part) They overfilled oil twice by 1 quart. They didn't bolt oil access panel on, twice, causing wind to rip it off ($350 part ruined twice). 2 weeks in shop waiting for part both times. Didn't tighten oil filter, causing oil to blow everywhere, requiring another week in shop to clean oil mess. Plus damage to my driveway from massive oil leak (good thing I noticed before engine blew)
I can't blame the car for the incompetency of the dealer and I would gladly buy another Genesis.
That's what my video is implying a lot too - any car is garbage without proper service. Genesis has 0 service available to the owners. No mechanics, no parts, poor treatment all at the same time while being positioned as competition to other premium brands. All that special treatment ends once you sign the purchase agreement.
Unbelievable!
I have a 2016 that has been perfect! But only 50,000 miles so far.
I will say that the doors do close somewhat hard, as the cabin is very tight!
No rattles, noises, squeaks or any other outside noises.
Sorry you had so many issues.
My G80 is so much better than the S 460 I had before!
Bummer!
You clearly don't own one because they are notorious for having rattle especially if you have the sunroof there's no way you got to 50k miles with no issues
This video was very helpful. I'm planning to buy a 2018 or 2019 in a few months
2015 Hyundia Genesis sedan 68,000 miles. Just regular maintenance! I guess I got lucky too. I love the car.
Possibly🤷♂️
Check this out, 141 registered issues on your car: www.nhtsa.gov/vehicle/2015/HYUNDAI/GENESIS/4%20DR/AWD
Thanks Roman. I enjoyed your review and it was enough to put me off buying a used Genesis G80 which I was considering in the near future. Looks like I will be getting a Lexus E350 as my next car. I cannot say I have had your experience with the stealerships as I rarely deal with them. Like you, I driving luxury cars and change them every few years or so. Unlike you I never buy them new so I have different expectations. Previously I have owned a 2012 Genesis and two Azera's before that and have to say overall they were great cars without any major issues. I can identify with your experience with squeeks and rattles and a problem with quality finish shortcomings. Although I enjoyed all 3 cars I would say they were closer to a Camry or Accord then they were to a luxury car like a Mercedes or a Lexus. I have also owned a Lexus SC430, LS400 and now currently my LS430 which I don't know if I will ever be able to sell. I think it is quite likely the best lexus they ever made and I will have a hard time getting anything better made. I can say that I never had any problems or complaints with any of the 3 lexus' with the exception of regular maintenance items that come with every car.
I think Genesis better get it's game on if it wants to compete with the luxury brands and a lot of it has to do with the dealership experience.
Very helpful!
I've never heard of so many issues from the same car. Bruh, you got a Lemon.
lol, that's right. More like entire citrus family in one. That's why I always say: "Any new car without proper dealership support is garbage"
Lot of dealer troubles. Switch!
You ask why, check this video....
I whant to know what your opinion, and problems on this car. (Curiosity )
My Genesis is 10 years old. I've had zero problems with the car since I bought it new. Everything works just like it did on day one. I follow the owner's manual for maintenance and tend to ignore the dealer when they try to wring extra money out of me......Zero repairs needed.
How did you find this video if all is sunny on your end?🤔
How many miles?
@@RomanDoes My car won't last forever. I like to keep up with ALL possible replacements. Right now, it's the G80 V6 Sport, or the Lexus ES350 Ultra Lux.
@@NamuSenpai 45,000.
@@billkallas1762 that basically new! Get back to use at 150k
I have a 2017 Genesis and no faults at all. Maybe you just have a defective one. And no saying your just having an outcry you should simply gotten the extended bumper to bumper warranty vs going through all these loops from what seems a defective vehicle. And I would also love to see your service maintenance records to prove your service routine has been authentic thoughout this video outcry of complaints. I love my Genesis again no faults at all 🥂
@@Claireoilve there is literally a link pinned in the comments for people like you.
Thank you for the informative and honest video. Do you have any thoughts on the 2018 G80 5.0 AWD? I have the opportunity to get one used with under 20k miles with a clean carfax but this video has completely changed my mind.
@15815daniel Hey! All depends on where you live and if you plan on repairing it at the stealership or yourself. Stealerships apparently behave different in every state. I would check the shaft issue on 2018 as primary issue, rest is less important.
Hats off! Thank you for the video
Glad it was helpful!
Thank you for this, exceptionally helpful as I was sorely tempted to pick up a 2015. Now, no way.
I would not look at these below 2017 year of make since that's where they split them from Hyundai. This is my biased view, but it looks like Hyundai doesn't care about these cars, and Genesis treats them as something else. So you will always be in limbo when crap hits the fan. They are beautiful and well made cars, but its the service and ease of maintenance that makes final difference in my opinion.
Would I buy it again? Maybe. Would I buy it brand new again - never ever!
Really helpful vidéo really great job, now I will think twice before to import this vehicule
where do you live? sounds like you don't have them locally.
Great video, thank you
Watched more and see you switch dealers with continued bad results. My 2016 Genesis is near perfect. Interestingly they replaced my driver door handle too and the job wss done flawlessly.
Depends on place you live I guess, I live in Toronto, Ontario
Very insightful video
My 2015 has had no issues. Only time at the shop is regular maintenance. Maybe I am just lucky
Lucky for sure! You model has 141 registered complaints with NHTSA, ranging from minor to severe. Check it out! www.nhtsa.gov/vehicle/2015/HYUNDAI/GENESIS/4%20DR/AWD
@@RomanDoesyou’re very negative
@Just Facts what did you expect from car issues video? Something like: my transmission failed - yaaaay! So great! Now I get to deal with great people at dealership for the next 2 years! f-ing love it!!!
Is that how you imagine videos for cars that are falling apart?! 🤦♂️🤣
I literally gave you "Just Facts" and you can't handle it
@@RomanDoes your video is titled Hyundai Genesis g80 review full buying guide by owner Lmaoo it’s nothing saying car issues in the title wtf are you talking about. And I said you’re negative because this guy said he had no problems with his and you respond saying lucky and staying there was 141 complaints on his year. You’re negative buddy
The only one of these problems I've had in owning two of these cars is the roof discoloration.
Lucky you! Now imagine having all of those on one car!
@RomanDoes The dealer in Canada sound 10x than in the USA. Also, I think every single wheel paint chips in the same manner.
ONE OF THE GREAT THINGS IN MY CASE, BENTLEY REPAIR SERVICES ARE THE BEST IN OUR TOWN. BUT YOUR REVIEW IS STUNNINGLY GREAT. TODAY I SELECTED A 2016 SIGNATURE. YOUR TIPS TO CHECK ON ARE GREAT AND I WILL DOUBLE CHECK IT OUT MONDAY. I MENTIONED TO THEM A VIBRATION I FELT; IT WAS NOT IN STEERING WHEEL BUT COMING FROM THE REAR AREA. I ASKED THEM TO CHECK THAT OUT. I HAVE NOT SIGNED FOR IT, BUT I WANT IT VERY BADLY. I ALSO WILL BE INCLUDED AN EXTENDED RANGE WARRANTY. IT SEEMS ON MANY REVIEWS ITS NOT THE VEHICLE ITSELF, BUT ROTTEN MAINTENCE PERSONNEL 'FIXING' THINGS. FOR ME THIS IS GREAT! BENTLEY CADILLAC HAS SOLD ME FIVE CADILLAC'S. IN 2015 I PURCHASED A SONATO SPORT AND TRADED IT IN 2020 FOR SANTA FE TURBO ELITE. BENTLEY CADILLAC HAS THE BEST PAINT SHOP IN TOWN, IT IS SEPARATE FROM THE MAIN SERVICE AREA. THEY HAVE A TON OF PRIDE IN THIER WORK. BUT THANK YOU SO MUCH FOR POINTING OUT THE SUN ROOF AND I NEED TO CHECK IT. I DID NOT, BASICALLY I HAD SEEN MANY REVIEWS OF IT AS NEW VEHICLE, AND THIS BEING MY FIRST NOT NEW LUXURY VEHICLE, I WAS OVERWHELDED BY THE LUXURY OF IT. AGAIN THANKS AND OF COURSE I AM NOW A SUBSCRIBER.😁😁😁😁😁😁
You are 100% right about the maintenance personnel. I always say - any car without a proper service is just bucket on wheels, even if its a Rolls Royce.
Good luck with your new toy and at the prices these sell for now it could be a steal if you pick the right one! Thank you for the sub!
Great production on the video.
Much appreciated!
You can only fault the "Dealership" you chose to do your repairs and paint job. AND.... Since you purchased it used, what was the CARFAX on it? How many accidents if any did it have? How many owners? There's a lot of undisclosed information. My family member has one and it's a dream of a vehicle. I have an older model (2010) and I have absolutely NO issues. It still shows well and drives smooth. I think this guy just got a bad Genesis. Maybe the owners prior didn't take care of it very well or had an accident. 🤷🏾♀️
@@rhondawest2051 what was used? I got mine brand new. You missed the entire video. Genesis Corp refused to service it. Watch it again! 😀
my 2015 Genesis lost batteries due to connection issues. After visiting dealer for 5 time and they couldn't duplicate it. I found it is the positive terminal was loss in cold weather. Replaced it for 250 in dealer
Wow you really got a dud. I have a 2015 and after buying mine my best friend bought a 2015 model too. I have 109k on mine and in the last few months, when it is hot my backup camera doesn’t work. Once it gets under 80 degrees it works fine. I think things like that are to be expected.
As for your issues I’ve experienced none of those.
The issue I do have is that my steering wheel sticks when I turn it. A year into owning it I’d say back in 2018, this issue started occurring and they told me they couldn’t replicate it.
Did some research recently and I found out that the 2015 model does have some issues with the hydraulic steering system.
Those are the only two issues I’ve experienced.
Now my best friends Hyundai was a different story. Navigation went out and thankfully he purchased the extended warranty. They had to keep his car for three weeks. Replace all the wiring etc. would have been 8k I’m repairs.
2nd issue. Odometer stopped working.
These are new issues I'm hearing about. Good to know! Especially for other owners who are being poker faced by Hyundai dealerships
I’m going to look at one today with 200000 miles 1 owner, sounds like I should be worried
I like your content! Really good stuff!
Thank you!
@@RomanDoes Youre welcome! Swing by my channel for some comedy if you want! :)
Sure let me subscribe too!
@@RomanDoes Fuck yeah!
Thanks for your video. I was really considering a g90 and to lesser extent g80. But videos like yours and others have scared me away from the brand. Coming from Infiniti, I don't have too many reliability issues, I'm just kinda bored with Infiniti. But at this stage in life I definitely don't want to go down this genesis road with quality problems. Plus too many people have complained of the service departments, and long weight times etc
Service department is the key here, even the most luxurious car without proper service is nothing than a bucket on wheels.
@@johnbrown-hm5rj you came from infinity and you talking about reliability with a genesis 😅😅
@@jigglejigggleee8765 , lol
My 2 infinitis have been solid so far, one had 125k when I sold, current has 90k. I can vouch for some of their stuff, but wouldn't touch the VC-T engined cars. Or Genesis 3.3t for that matter
Romchik great job! I’m glad I found this video!!
Wanna buy Genesis G80 2017 with 95k miles on it
Do you think it’s a bad mileage? it has 1 owner though
Thank you in advance!
What state are you from? I would pay attention to any weather damage and of course the drive shaft issue. I think overall the car is not bad, but that drive shaft could cost you later if that car has issues with it.
@@RomanDoes Thank for sharing! I’m in Colorado now
That’s a good thing you mentioned it! I really love how deeply you got into that stuff! You were a true pain in the ass for these ego-mechanics but it was really impressive that you knew more than them in terms of problems and potential ways to fix it)
main issue with their "mechanics" if you can call them this way, is that all of them are underpaid and they fix elantras all day. So when they get Genesis in the shop, they are clueless as none of them are trained and none of them give a single flying F that you paid premium for that car. Plus very often they have no tools to work on it.
This is why Genesis sucks the most, any proper car is valuable as long as they have service right, with these Hyundai Lexus wanna bes its impossible. At least in my area.
What hurt me the most is that I got this car brand new. If buying it used I think it has more value
@@RomanDoes Got it! You make a really good point! Thank you 🙏 I wish you and your channel to grow faster!)
Thank you for very the detailed owner-experience review for a car brand that I am considering buying. I appreciate your insights. I figure that Hyundai and Genesis are essentially the same for potential service requirements. Did you buy your car NEW from a Hyundai/Genesis dealer, or did you buy it as a Pre-Owned car from a private party?
Thanks for watching! That was a brand new car
I've had a 2015 3.8L genesis for 4 years and haven't experienced any of these issues. Sounds like you had a bad 🍎 here!
Hey buddy I have the shutter noise right at that speed….with no vibrations…..so what is the fix….new u joints…..new drive shaft all together…..Thanks in advance
Hey! Sorry to hear that! I would say just keep it as is for now, because when I replaced mine at the dealership with official parts etc, that's when I got the vibration on top of it. New shaft didn't do anything. New shaft is not cheap either, at the time of filming it was around $1500 just for the part.
@@RomanDoes Thanks for the quick response and advice….
My car is pulling to the left and riding harshly over the littlest imperfections on the road. I changed tires, multiple alignments but nothing has worked so far. As usual Hyundai dealerships are no help.
Car was so planted and controlled when I first bought it, drove straight as an arrow.
Any good shops in GTA or Toronto that work on G80s? I'm pretty much at my wits end with the mechanics at Hyundai.
How old is your car? My solution for all problems was to change cars 😀 if you ever see mechanic they use to fix Genesis you will understand why it falls apart 🫣
@@RomanDoes I have a 2015 so it's pushing a decade now. I might trade it in get something else.
Haha why do the mechanics think that? Are they badly put together, or nightmare to work on?
@muhammadhaque3448 I mean the mechanics, the people, they can barely fix a bicycle and many are underpaid. And all of a sudden they get a Genesis in the shop, do you think they care about it? One idiot like that scratched engine cover in front of me trying to open it with oversized screwdriver.
I have a 2012 genesis, 150,000 miles origonal brake pads, checked the thickness 6 mm, about half the original thickness. All the light bulbs are still functional. However I do believe that Hyundai has allowed the quality to decline.
that is a gem!
Thank you for the Video! I am looking to trade my 2013 S5 for something more comfortable, as I travle quite a lot lately.
What Jaguar did you end up getting?
I am looking for a suitable replacement here in Germany, the Hyundai Genesis was sold here only between 2015-2016, so not very long at all but it was always fully loaded (all options standard). Seemed like a good deal for me (20k €) for such a high specced car before I saw your video 😅
Thanks for watching! I ended up getting Jaguar F-Pace and so far had no issues with it. Also here in Canada it needs service once every 15,000 kms, while with Genesis I had to do it every 5,000kms. Only downside of the Jaguar is that some detail in the interior could be done better, like some buttons and covers feel cheap, and the seats are not as comfortable as in Genesis. I used to own an A5 in 2010 when they just came out, the jaguar interior is somewhat similar.
Hi Roman,
I have the same issue with the Drive shaft Propeller. Do you have an idea where in Ontatio this problem can be fixed? I already checked a few mechanics and Hyundai dealer in Niagara Falls.
Thank you
Hey Alex! I had mine replaced at Gyro Hyundai in Toronto, but it didn't solve the issue, in fact it added a vibration. Is your car still under warranty? I can give you a a field inspector's contact details directly from Hyundai/Genesis and he is the one who usually authorizes it as it's an expensive job. Part alone was around 2-3k in 2020
@RomanDoes Thanks for the quick reply. Mine is not under warranty. I'm wondering what I should do? I have the same noise with a little vibration.
@alexsmallworld9496 it's either keep it or sell it at this point. I traded mine in because of it.
It’s a good video, but I feel like you got a lemon. Everyone I’ve read and seen do reviews on these cars are saying the opposite and a few of these cars have over 100k miles on them. I’m in the market for one as of now and it was either this or a gs350. Thanks.
Well, Lemon or not, HTSA says it all. Check the list of issues over there before you buy and stay away from 15-16 models
@@RomanDoes you’re honestly the first person to say stay away from the 15-16 MYs.
@@cameronkennedy5056 a lot of people in Genesis community are happy with their cars coz they got them dirt cheap and don't care about these issues. But again, look at HTSA before you pull the trigger, there is a reason why these are so cheap
@@RomanDoes will do thanks for everything
Lemon or not his dealer experience is appalling. As a Lexus owner let me assure you if a Lexus dealer tried some of this crap they would lose a lot of business. If Hyundai wants to call itself Genesis and a luxury brand they better up their game if they want to play with the big boys and be taken seriously.
I'm having that same noise problem from the the set belt area now also when I'm driving it's a noise coming from out side the car sounds like a card going thru a bike tire
What did dealership say?
@@RomanDoes I haven't taken it yet I'm hoping it will fall under the warranty.. did you're problems fall under you're warranty?
I have a 2015 and I don’t have any of these issues.
Great for you then!
Not even a single one from the registered 141 complaint with NHTSA? Doubt it, most likely you just don't pay attention to them :) www.nhtsa.gov/vehicle/2015/HYUNDAI/GENESIS/4%20DR/AWD
Great video! I am going to look at an almost identical Genesis today in Toronto. Looks the same right down to the tint. Would you mind sharing the last 3 digits of your old VIN so I can be aware if this is your previous car?
What year is that car?
It’s a 2016. The last 3 digits of the VIN according to Carfax is 495.
@@michaelboris8556 uuufffff, close call for the model year. I will have to check the docs, will check now
Thank you I really appreciate it
@@michaelboris8556 476 were the last 3 digits on my car. Again, close call lol, but its a different car. Its raining today, if you can, postpone viewing till its dry outside, otherwise you might not hear the major one - drive shaft!
OMG! You just complain about everything. Oh, the brakes are squeaking. They do that sometimes. Oh, slight vibration from drive shaft. Woopdie doo! Oh, the engine is making a noise. That's the sound it makes when it's running. When I buy a used car, I worry about engine and transmission problems. Seems you had no real major problems with your car. Just a bunch of minor cosmetic stuff. Thanks for the video. I think I will pick one up this week.
Lol, good luck with that "slight vibration" from your drive shaft! Keep a few thousands aside to fix it. It's just a drive shaft lol, not a biggie🤣
When you buy a car trying to compete with lexus you have different expectations than if you buy an Elantra or a civic. I understand his expectations and think he was honest and did everyone a service detailing his experience.
Hi Roman it actually sold 2 hours before I could get there so I’m not sure if it had any issues.
Well, maybe its for the best, that VIN number was way too close to mine, so might be a car from the same production batch. Keep me posted if you need any other advice on these cars! 👍
Hi Roman, thanks for this vid and 'm so glad you are from Toronto. Is the Richmond Hill location same as the Markham one? The dealership was at Torbay dr and the service centre I think was near woodbine and Steeles. Anyway, I have a shitload of probz on my 2017 G80. Just brought it home from dealership yesterday and had issues the same day. Couldnt press down on the brake as it didnt let me push down while I was pushing on the push start button. Sometimes the fob key wouldnt let me lock/unlock. Yesterday night I was inside the car trying to lock and unlock to see if itll help with engine starting up but fob didnt work. Today, I was outside and fob wouldnt let me unlock but once I manually used the keys to get in, and tried to start the engine, engine wouldnt start but after a few times of me opening the car door and shutting it and clicking lock and unlock on the fob, engine starts up after turning the car on. This is so strange- why does it happen like this? And this has been happening way too frequently hust within 2 days of bringing the car home. I'm scared of being stranded and ruining the brake pad/engine if this occurs frequently. Also, I am getting a msg on the screen that reads "battery discharge warning, please use when the engine is running" why is this msg on the screen? Should I be doing something differently? I spoke to the manager of the genesis service centre at markham location and he was super nice. He said I'm still pushing the brake too softly like how I would on my previous lexus and that i needed to press harder so sensor from the back of the brake can pick up to turn on the engine. But i dont understand why the fob wouldnt work sometimes and not other. Lights work on the fob when i click so it's not like fob is loosing battery, right? Idk, do you think I should return the car or keep driving for a few more days/weeks to see if things improve?
It sounds like your fob is running low on battery, try changing it. Don't listen to people at dealerships, they are idiots most of the time and have no idea how car works.
I tried Mississauga location, Toronto, Gyro, and Richmond Hill.
At Mississauga, they were nice only in the first couple of month, but still didn't fix much. At Toronto they were rude, and couldn't care less. They kept my car for months in the store while making me drive Elantra, in total, my car spent around 8 months there. Then Gyro, they damaged paint on my doors as they are clueless how things work on the car use screwdriver to ply plastic parts. I chased them for over a year, car spent about 4 month in total at their workshop.
Richmind hill was the final drop... they left car with open door for several days in the yard, battery drained, car got flooded due to heavy rains. They were clueless on how to jump start the car. Idiots scratched all the plastic covers under the hood with screw driver trying to open the plastic covers on battery connectors. I had to do it myself in front of them and show them how it's done. Basically, all these dealerships, are barely trained enough to change oil. Nothing else. I took a hit and sold the car immediately after that. The RH service manager was dumb enough to say that "things happen" and that "they apologize" for flooding my car. Nothing else.
Markham is a separate location I have not tried. But, I doubt they are any better. I spoke with them asking to take my car and switch me to something else, they offered $15k for my car due to issues it has. So I went to Jaguar, and got super deal on F-pace lease. Never looked back. 1.5 years later I went for the first service and I was super suspecious, but, the service level they provide, is awesome, and I almost felt bad for expecting the worst. Car had not a single hickup. So when time comes, consider Range Rover and Jaguar for a lease and never do finance on any Hyundai made cars. Lesson learned.
For a contrast, if you read some of the comments below from our American fellows, a lot of them say the opposite of what we have here. So it's definitely bad management. I even reached all the way up to CEOs of Genesis Canada and Hyundai Canada, they ignored and blocked me on all possible channels: emails, phones, and even LinkedIn. The Hyundai CEO, his surname is Romano, lol what a coincidence, he is an arrogant prick. Treats you like you are some beggar at traffic light trying to get in his pocket.
@@RomanDoes Range rovers have a high theft rate just like lexus and toyota made cars. That's why I went with Hyundai :( havnt considered Jaguar before
How much did it cost to replace the Weather seal ?
I got rid of the car entirely and never been happier 😀
Any issues with the Transmission?
Haven't heard of any incidents
I'm looking for another Lexus and got tempted by these. Thanks so much for this video! I'll stick with Lexus, far better built than this!
It has comparable or even better in some cases ride comfort, but quality is nowhere close to Japanese cars
Bravo
Should I buy this car with 110k miles?? For 12-15k
What year though?
@@RomanDoes 2015
@@ishmamnaveel2198 i would avoid it all together. Drive shaft alone is 2k for the part. At least get 2017 onwards
@@RomanDoes buy I've been hearing its reliable. What if I change everything that goes bad in advance
@@ishmamnaveel2198 Then maybe take that money and put it towards 2017 model? what is the point to change everything? its going to cost you $$. if it was so reliable, why would it sell so cheap after only 5 years of being on the road?
People who say these are minor issues probably haven’t owned premium cars.
You are 100% right. Majority get these Genesis cars for dirt cheap and think they made it in life, so for them, it's a massive upgrade from corolla, so who cares that your front wheels may fall off if that propeller shaft flies out 😀
For someone who paid full price, it is a different story, because you had options to select from. To be honest, if I got this car for 30% of the cost, maybe I would not pay attention to these issues either 🤔🤷♂️
@@RomanDoes I also live in Canada. These hyundai dealerships are criminal organizations and genesis canada won't help you at all. On genesis warranty website they say 5yr/100k warranty covers nearly every new(oem) vehicle component. Sounds good right? Go to the dealership... Every single thing is wear and tear item and they won't honor their warranty..
Roman: thanks for posting, I've had my eye on the 2015-16 Hyundai Genesis 3.8 awd, as they're getting cheaper as a used car, closer to my price range. Have the cars improved and is the service better since 2017 when the name changed to Genesis? Roman, you sold the car, so I assume you wouldn't recommend to buy one. Is there any other car that you feel passes your critical inspections? By the way, I don't think you need the backround music in your videos, it's a little distracting!
Service and overall responsibility of dealer is better for 2017 onwards models (at least in Toronto). However, 2017 will be 4 years old this year, means its out of warranty in most cases, so not sure how they treat cars without warranty.
I really appreciate this video because I had been looking at Lexus but started also researching Genesis..........and I will cross Genesis off my list.
I own a Lexus as well, never had any issues of this sort as we had with Genesis. Though, I personally liked the ride comfort of Genesis
I own a Genesis G80 Sport 2018.
How is that propeller shaft treating you?
It's not a good car its a great car
till that propeller shaft propels out of its socket!
@@RomanDoes its funny you mentioned that because I already had to have my differential replaced at 44k miles
Also wheel alignment problems
Seems like you should be exposing the shop you went to
Here, pick any in Toronto: Richmond Hill Hyundai, Toronto Hyundai, Gyro Hyundai, Mississauga Hyundai.
🤦🤦🏿♂️💩 sounds like you are a very tough customer. 1 minute your driving normal with a problem,and the next minute you're on 2 wheels in a turn just trying to get something to be wrong. On behalf of dealers I want to apologize for the way you were treated. However let me reassure you that all of them aren't going to give you the same treatment. I worked at a dealership for 17 years and was awarded the bronze for our southwest aera on the FFV (Fixed First Visit). I understand what it takes for a happy customer, but I also understand from a technician point of view. It's sounds like there was a disconnect from the service writer and customer conversation passed on to the technician who if it's not something that jumps out at him it's probably going to be a NPF(NO Problem Found). Hope you get a good dealer and tech next time.
I sorted it the other way around, switched to a different brand and all problems solved.
i have a 2015 -g80 with 45 k mille on that ,i have none of that issue .....i love the car
Thats great to hear! It could be that you got lucky with it, or you just don't pay attention to the minor ones I mention. Just take care of it and don't pull handles too hard!
Btw, what brings you to this video if not the issues?
@@RomanDoes
This is my 3 rd genesis..I guess, I am lucky....I know cars I am ASE mechanic I keep my car in top shape, I think is the best car the money ,quality, fit and finish. Beat mostly all cars
@@joekovy8371 well, if you buy it used in good shape, then its a good value. I got mine brand new from showroom, and for the car with that price tag of $75000CAD, i could buy a lot of other premium cars... but I never expected poor service to the level where they refuse to fix known issues stating that its "normal" for these cars. Or another trick they pull stating that they can't find the issue. I switched to Jaguar F-pace now, and guess what - not a single issue after driving it for 10,000kms, on Genesis by that time I have discovered 2 already! 😀
See, I am not a professional mechanic, though I know how diagnose and fix things on cars, done a lot of that earlier in life, now all I want is when I pay 75 grand for a car is to have it fixed on the spot.
And I agree with you, car has great potential, but car without proper service is garbage specially if you paid premium for it! Btw, subscribe for my channel, I have a vid coming out for my Jag and few other car related things 😉
@@RomanDoes good luck on the jag ,i subscribe the channel , i got 52k on the g-80, still no problem ,i got a car for 20 k...for the money..best
yes somebody pay 50k for that on new ..
Roman i like your channel ,i look forward the next episode ...
and happy holidays
Every car has issues and all cars have those bad selection cars
I switched to Jaguar and in 3 years only took it to service twice to change oil. All cars have issues, I agree. Yet, what makes Lexus and Mercedes stand out is not the price tag, it's the service behind it.
Thank you for this. I will never buy a genesis now :)
Just be careful with a used one! A lot depends on your local dealerships and how they treat customers. I heard good stories too, but my experience was bad, considering I bought it brand new.
Also, many people don't even pay attention to all the small issues I mentioned.
@@RomanDoes
i have a 2015 -g80 with 45 k mille on that ,i have none of that issue .....i lowe the car
@@joek1070 you just got lucky or you don't pay attention to the details as much as I do. Specially the drive shaft. I drive most of the time without music and I hear a lot of things most people simply miss, coz music is too loud 😀. Just don't pull handle too hard!
@@RomanDoes Lol. 😂😂😂
2015 Hyundia Genesis sedan 68,000 miles. Just regular maintenance! I guess I got lucky too!!
All in all...that's why they can't price their cars like Mercedes & BMW. Believe me...they will if they can!