Shark vacuum cleaner makes the only modern product that DOESN'T suck
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- čas přidán 25. 06. 2024
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Shark BS warranty:
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What I think is Louis wants to be a Ghostbuster while cleaning his house and is really annoyed with LG.
The term influencer was supposed to mean telling an audience of 2 million people not to purchase products from a company that opts them into being spied on and having their personal data sold to anyone and everyone by default. In this way, I genuinely hope that someday I will be a successful influencer.
More like Luigi in the events of the Luigi's Mansion games. Ghostbusters didn't use vacuum cleaners, they used proton packs and a trap.
@@rossmanngroup Is the title correct? The product that doesn't suck is the RIGID vacuum.
@@commonsensecraziness7595 Vacuum cleaners are supoosed to suck, thats their purpose.
@@commonsensecraziness7595yes it is correct, because a vacuum is supposed to suck. Not sucking makes your vacuum cleaner a failure of a product.
It took me way too long to realize that a Vacuum cleaner not sucking is an insult rather then a compliment.
I clicked the video mainly to figure out which way he was going with it. I actually have a Shark I'm very happy with though.
@@loganriechers8764shark robots are sooo trash
If you want proper suction, stick with Linda Lovelace!
@@imelliam well the Vacuums pick up way more than other brands I and other's I know have tried. I've heard the same story from multiple people where they are coming from another brand (including Dyson for double the money) and they just vacuumed with their old vacuum and their new shark picks up a ton of stuff the other brand left behind. It's a story I've heard from the source about 5 times. Lack of serviceability is unfortunate but my first one lasted about 5 years and I'm about 2 years into my second. I have 5 kids so it gets used a lot.
Same...
your anti ad for LG banner at the bottom in multiple videos is the best thing I've ever seen on the internet, on in my life... Makes me feel like, you know, we might make it after all
I wish you would make it move around the screen a little though, it's bad for my lg oled television, burn in, don't you know lol
i was laughing at that the fact i have an LG TV of all things and then my tv laughed too and then offered to sell me someones netflix account along with 2 stolen credit cards. damn you lg tvs
Only if you and I make sure to avoid LG products and spread the word.
"We" must mean Americans, because not all LG TV's in all countries have this option nor the personal data selling.
Selling my personal data is the last thing I'm worrying about when it comes to a TV, your cellphone and every app in it already does all of that.
I'm the co-owner of a residential cleaning service and when I came in we used Shark vacuums. They'll constantly break down, designed not to be repaired and they don't sell parts to replace. They're complete trash.
In December 2023 we had 5 vacuums break down. We ditched them because they're complete junk and went with SEBO. They're amazing and never looked back.
THANK YOU for the suggestion. I have added it to my knowledge base for when my 45 year old Kirby finally is unrepairable.... if that ever happens.
Peaceful Skies.
I bought a Sebo too about two years ago. I love it. Takes two seconds to remove the brush to clean all my hair out when nessessary. It seemed like a better option than a Miele.
wtf is sebo...sounds like generic chinese brand lol. i agree some parts of shark suck but i've had mine for 5 years no issues. same with others i know. did you guys wash/clean the filters at least? i know some workers don't understand maintenance is a crucial part...it's like changing oil in your car.
@@adhizzle9985 Sebo is German.
If you like how I pronounced ridgid, wait until you hear me say GIF
Also Middle finger to LG!
If you haven't read The Age Of Surveillance Capitalism you should, I've been reading it and it should become required reading in schools
Is it the way Wilshite said it should, like gym, geranium, gerbil, and giraffe?
Jif?
I had to rewind. It made my eye twitch.
I was shocked recently in the opposite way. Like 5 or 6 years ago I bought an SPC Gear office chair. Over the years the arm rests wore out, and since it's waaaay past warranty, I wanted to buy these, but couldn't find the parts anywhere. So I e-mailed SPC Gear, and they said "Well, we don't really sell replacement parts, and this model has been discontinued 4 years ago, but since you need them and these arm rests are used in other models, we can order a spare pair from our overseas supplier with next delivery". I really had to just send them my address for the delivery and pay only the price of the part and shipping from their local warehouse to me - about $35 for arm rests and $5 for delivery. And wait several weeks until their next shipment arrives from overseas.
THAT is what I call exceptional customer service.
that is so nice indeed... it also doesn't cost them much (at least if you don't count the opportunity cost of you buying a new chair, but f companies that do that)
@@powerclan1910that positive interaction increases the chance of recommendations and future purchases.
This is the reason some companies do what they reasonably can to assist customers.
Nice. There are still some good companies out there e.
YMMV of course, but I had a similarly exceptional experience with Dyson. Needed a bearing for agitator on my 3mo old v8 vacuum, hit them up via online chat to see if they'd warranty that, before I could finish copy pasting part number I found, their rep. initiated a complete motorized agitator assembly to be sent out. Received 3 days later. No BS. I spent more time trying to talk the rep. down to just send the little part but they insisted since it was recently bought on their site and within warranty.
We need a true repository, something that is impregnable to review flooding, where we can upvote good service and downvote bad ones. The former is easy - I could setup such a project in a couple of weeks. making them authentic and not by people who are paid to write reviews ... that will be an industry revolutionizing discovery and I can't wait until we find a way.
I bought a Ridgid 4 gallon vacuum about 3 years ago for $60 (it costs $100 now). I've used it on everything: car cleaning, vacuuming dirt and grime off of truck parts, sawdust, used it like an extractor to suck up carpet cleaner and cat piss out of a carpet, clearing spider webs out my garage because it's full of harvester spiders. I also haven't been very "gentile" with it - kicking it, throwing it. Changed the filter once in 3 years. It's still working like new, with no broken parts or any issues.
Shop vacs hold up for a long time and they are great for larger stuff, but other particles not so much. There are surfaces which you may not want higher suction, some surfaces clean better with power brushes. Lastly, they often have less tight seals and inferior filtering methods to quality house vacs. That being said, I couldn’t imagine cleaning up 200+ gallons of water without one. I keep my shop vac for dirty work and the rainbow for aristocrats.
Same, but mines the 34.1L
Replacement parts available.
Internal hepa bag & exhaust muffler for house duties.
Add hoses or attachments for room length or ceiling height.
Harvestmen aren't spiders
@@Tmate4444 True, but we know what he means.
One of the things I really liked about Sears back in the day was that they had a parts department and you could buy parts for many of the products.
*Only one of the reasons Sears was a respected company before Eddie Lamphere, the Warren Buffet wannabe bought it and trashed it.*
Lampert
never heard of Shark, but after this glowing review from Mr. Rossmann, I'll certainly never be the owner of a Shark vacuum
What country do you live in?
Maybe you are familiar with Euro Pro? It's the same
Mines real great, but maybe they got worse in the last few years. They got some great reviews from wirecutter that got them a bunch more market share and thats always a motivation to cut costs for shitty managers.
Honestly, Shark is a fitting name for a shit company.
I only know about Shark because I used to watch their paid programming late at night when I was a kid lol.
We have a local vacuum shop in my town, and the man running it is a relic. I will be VERY SAD when he passes, because people come from far and wide for his vacuums, opinions, and services! You tell him what you need, he’s got a vacuum for you! You need it repaired, he’s THE MAN! If it’s a piece of crapola, he will tell you straight up not to go there, OR buy it 😂! There need to be MORE people like our vacuum guy! Sadly they don’t make people like him much anymore 😭😭😭😭!
Honestly he would even help you Louis, find a vacuum (or parts!) 👉🏻 if you called him! He’s in Ashland Ohio - Watson’s Discount Vacuum! He believes everyone should have a vacuum THAT TRULY SUCKS!
We’ve got a local one too.
We used to have a vac shop in my town, the guy has since retired. He was someone I could get opinions about various machines as he worked on all of them. He didn't have any perceived loyalty to any one company like some do to Sebo or Miele. He fixed machines that he could and sold attachments or accessories instead of trying to sell an entirely new machine. More or less, I am the vacuum guy now and I do it on an independent contract basis with a local appliance and mattress business.
All the weaves got me into fixing vacuums. Because of that, I understand your vacuum shop guy. Him & a cobbler are the two professionals I really wanna meet. The last cobbler I knew of in Memphis went outta business over a two decades ago. Mom been mad at shoes since then til her death.
Nowadays, you hardly can give an honest opinion, even when paid for it.
By chance is the shop called, "Best Quality Vaccum"?
We have a sweeper mart in my small town ran by an older fellow. He can fix anything! I hope he has kids that will run the business when he retires.
Also in Ohio!
I had a Dyson vacuum just stop working completely after 18 months with a 2 year warranty. Dyson sent me the wrong part, then said the correct part was out of stock, call back in 2 weeks. When I called back in 2 weeks, they said it was still out of stock, call back in 2 more weeks. I took some advice from Louis Rossmann's mother and now I have a working vacuum. :)
Never buy Dyson. Their warranty is trash and they never have replacement parts. And usually it takes many many more weeks than that to get something fixed.
Ive had a Dyson for over a decade without issues. The ones circa 2013(ish) were quite good
@@colejosephalexanderkashay683Yh Dyson aren't what they used to be. The older ones were bullet proof but the new ones always cut out. Think they run to hot and it causes issues.
i've had a purple "animal" dyson for over 15+ years (more i'm pretty sure) and it's the easiest thing in the world to swap parts/maintain. Everything comes apart easily with either screws or flathead screws to turn pieces. Needed a new hose for the second time, went to dyson's website, and they had the part available. Not sure if they're still as reliable/repairable as I haven't heard the wireless ones are that great but if I ever had to buy a new one i'd probably look for a new (old) one online somewhere.
Dyson vacuums are the worst. Everything about them. I have no idea why they have a good rep among normies
"Rid Gid" is the best pronunciation I have ever heard. Mad at myself that I never thought of that before. Hilarious!
Came here for this comment. 😂😂
Exactly lol
I was listening and i didn't have a clue what he was even talking about.
Yes! Shark said that our $300 vacuum cleaner belt burning through the head was wear and tear.
I repair vacuums for a living and I have seen that particular thing happen like 4 times
@@goodgremlinmedia2757hey are auto vacs like roomba a good thing or meme
People need a way to find commercial off-the-shelf parts and then compete with the corporations.
@@eugenetswongUnfornately that's impossible. Even Louis can't buy MacBook replacement parts from the company that he buys it from; because Apple said no to that said company that sold parts to the consumers.
Well, you should be more careful, Blazing hands Kathy! /s
It was an honor for them to sponsor you on every video
not every video yet*
Bro killed me with that segway to today’s sponsor.
It rhymed the segue today even rhymed.@@jessewest1333
@@rossmanngroup LTT moment
@@rossmanngroup😂😂😂 I didn’t even realized 11/10.
I've faced so many junky goods these past fifteen odd years,
I’m surprised there aren’t more CZcams rants ringing in our ears.
I once bought a toaster with a cord in the front,
It barely reached the outlet-what a ridiculous stunt!
I had to shove it against the wall, it was such a chore,
Instead of returning it, I threw it straight out the door.
What kind of engineer designs such a blunder?
I should've made a video to express my wonder.
But thanks to Louis, for his voice loud and clear,
Highlighting these failures for all of us to hear!
A ridgid vacuum is basically all you need, I've used those vacuums for years on jobs and I've basically used one as a flood pumper for like 3 years before it died.
I think this is going to be my new approach to buying things like this. 1) Find out what businesses use 2) Look for replacement parts before I buy and check if they are available
Agree with the strategy, but isn't it sad we have to do so much research to buy a simple item like a vacuum these days..
You would expect that a $400 vacuum would be something you buy & don't even think about for another 10-15 years.
I bought an oreck commercial vac due to repairability and cost. Only paid $150 and i can replace damn near everything on it. No schematic needed.
I highly recommend doing this with all power tools. Sometimes you will find that the price difference is definitely justified by sturdiness, repair program and performance.
Also, I deeply hate tool rental here. Always, and I mean ALWAYS, check the rental price compared to buying the tool. One example, I needed scaffold for a week. Rental price was nearly the same as buying it, so now I have scaffold. And we use it during harvest season for cherries, apples, plums,... it is so much easier than using a ladder. I also bought a paint gun. Rental for 4 days was the same as buying it new. Sure, I don't use this one that often, but my friend borrowed it 5 times already (I charge him a beer per day, pretty reasonable I would think).
It's not when you buy that it's important to have the replacement parts. It's typically several years down the road
Speed Queen commercial. Big price difference.
For those complaining that Louis should be making videos on "more important things", that's the exact attitude that landed us here in the first place. "Oh that's a (insert group here) problem", "That doesn't affect me", "I don't use that (insert service/product here)". This exact logic is why we now live in a society where corporations have all the power and individuals own nothing. Probably half of the products/companies Louis talks about don't affect me, but they do affect someone, maybe even someone I know. By being informed, I can pass that information on to them to help them make different choices in the future, maybe even pass it on themselves. Maybe you haven't noticed, but some of these issues are now starting to be looked at not only by consumers, but by lawmakers as well. Ticketmaster, Amazon, Microsoft, and Google are being investigated, Adobe is being sued. These are positive steps. We didn't get here over night, we got here through complacency. Everything is connected, especially when so many companies are owned buy bigger conglomerates like private equity firms that spread anti consumer practices throughout multiple industries.
Look at loot boxes in video games. Non gamers didn't care because it didn't affect them, but when it started affecting their wallets through their kids stealing their credit cards, then it mattered. When it spread to other physical items using the same randomized mechanic for real world items, they cared. Now loot boxes are nearly a thing of the past because laws were passed to stop the practice of preying on consumers.
Sony have also been sued with class action lawsuit too, including the yellow light of death, CD root kit, and games sold misleadingly on their storefront, but yet they continue to screw over the consumer regardless because they can afford to get away with it with how much money they have and I'm sure it's the same with other companies who can afford the fines and continue to keep on fobbing off the consumer regardless
This is why i love this channel. Louis is a man of the people. A guy who sells me what i need rather than what they will make a lot of money on. I respect that.
Louis for consumer reports ? Hell yes, thank you for your honesty. Your constant unwavering support for the common consumer imo means you have more integrity than most people in you position, I truly appreciate your efforts in the consumer right to OWN the things they purchase with the emphasis on quality and repairability.
My father used to own a carpet cleaning business. When he eventually closed the business he kept one commercial vacuum. That vacuum has been cleaning the carpets in my home for 20 years
When I need heavy duty suction, I keep Wil Wheaten on a leash.
@@Truth_Teller_101 *YES!*
Ever found a vacuum cleaner outside that outperforms the new ones? That’s my story! My neighbor, too lazy to clean his vacuum, tossed it out. I picked it up, gave it a good clean, and now it works better than any new model I’ve seen. It’s funny how some people would rather buy a new one than clean their old one. Maybe that’s why bagged vacuums were invented! So here’s a tip: next time your vacuum cleaner ‘sucks’ because it doesn’t ‘suck’, try cleaning it before buying a new one. You might just find that the old ones ‘suck’ better than the new ones!
Same here! I now own a small 10 ish Liter shop vac, worth around 120€ new, and the only thing wrong with it was the tube clogged full of hair and dirt. It also needed a new filter (which is readily available), as the previous owner must have vacuumed up water without removing it and it was messed up. It was just sitting by the dumpster, with the tube and the floor brush thing still attached!
Its amazing how dirty people let their vacuum get. They must not realize that the roller brush that stinks so bad you can't touch it is touching their entire floor. I have so many come into the shop that simply didn't wash the filter like it says to do all over the vacuum.
I have gotten a large number of vacuums that way. I have even given them to friends! Sadly the attachments are often missing. 3d printing or Ebay...
@@redpheonix1000 That's how I got my Ridgid, it was a curb find and I took it home, cleaned it out and replaced the filter. It still runs, even with a bit of a dry upper bushing, I just drip some 3 in 1 electrric motor oil (blue bottle) on that bushing from time to time and it hasn't failed yet. The machine is fairly easy to pull apart if you need to inspect and clean the vac fan on the bottom, something like 6 or 7 screws holding the bottom housing and filter cage on and you have access. The motor cover is something like 4 screws and you have access to it. I haven't looked at the new one to see if it does the same kind of thing, but the reason I bought a new one is it takes bags and the price was right at the time.
You aren't wrong, there's another CZcamsr, Bill of VacLab who has repaired many trash day Bissells and most of the time with those it was user neglect that kept them from running properly. The last couple of videos he said that people should be doing some maintenance on them as he's getting tired of seeing working machines out at the curb.
This is crazy to see how Shark has pivoted like this. I own two sharks vacuums, the original purple one and the gold one, both of them have been going strong and have needed like zero maintenance outside of shaking the filters out every once in awhile.
When my Father died in 2015, I was going through his House and found an old Electrolux Vacuum Cleaner that was my Grandmother's from the mid 1960s. Built of 100% metal, still sucking strong. Unreal the trash that they sell these days.
If you want a vacuum that lasts forever and is user serviceable, get a Sanitaire/Commercial Eureka. Parts are plentiful and cheap. You'll see these old looking red and chrome or yellow and black vacs in all kinds of hotels and commercial buildings.
I have a 45 year old Kirby that my grandmother purchased new and gave to me years ago and it works better than any vacuum I've ever had. I have a feeling this vacuum will last the rest of my life and probably another generation or two beyond that.
Those are direct air machines. It’s not a great design. The fans don’t last long enough.
@@allste626Best vac I have ever been given...G5 Kirby.
Old Electrolux uprights and canister vacs. Prior to their sale to Hitachi. The new Hitachi made units are walmart junk. But Ebay is full of used units from the 80's and 90's that will still last forever. They don't come cheap though.
I’ve had a Riccar for 15 years. Made in the USA, repairable, works great.
The thought of a vacuum breaking after a few years is crazy to me. I still use the same at this point probably >15 year old AEG vacuum my mom gave me when I moved out. It never occurred to me that this thing might eventually break. I'm more and more getting the feeling that "old products are good, actually".
Not so much old products, more like quality products. "They don't make 'em like they used to" is something I was hearing even back in the 80's. Yet you can still buy good gear today that'll last you decades. It's not so much that we lowered quality; it's more a matter of consumers being guided mostly by price or aesthetics, and buying cheaply produced junk. As a result, these get produced in higher quantities, making the quality stuff harder to find. But the good stuff is still out there, if you know where to look and what to look for.
@@EvenTheDogAgreesaha wanna talk about the fridge market?!
Or printer market.
Nah some things are just 2 well apple.
Games industry......
We have a salad master pot for rice cooking. I've only had to replace and re-solder the cord as it wore out. It's lasted 20 years. My brother has had to replace his cheap rice cookers every year for the same duration. The time saved in not having to go out and buy another rice cooker + pay for said rice cooker is immense. Buy quality and cry once, for your wallet.
@@1988nProud You can still buy reliable fridges, but the prices are eye-watering or they don't fit the standard kitchen cubbyhole. Office printers as well, though that's getting harder. Consumer products in general have gone to shit, but if there's a parallel commercial/industrial product you can still find good stuff. Not cheaply, though.
I have an old Shark Liftback I bought at Walmart in like, 2012 It's still going strong. Shark used to be the budget brand that punched above its weight for the price. Now its the company that's like...to many others.
Disgusting I'm guessing Consumer Affairs, whatever that magazine/website was, does not keep track of whatever started strong and finished weak.
My wife was wanting to buy a shark vacuum, glad I'm subscribed to Louis.
Hey, can you do a video highlighting different brands that make repairable and good products such as household appliances? Knowing this would be really helpful!
Thats a nice idea for a video series. Every episode in the series are about a company that makes good quality and repairable stuff with good customer service
seconding this
I'd love this. We have a vacuum/sewing shop about a hr from me which is where ai got my shark robot vacuum serviced. But I'm currently having battery issues. Won't charge. Put new battery in yesterday and it still isn't working. 🤦
I was able to get filters for my 10+ year old shark upright though.
Shark wasn't helpful when I lost one of the tiny screws that kept the side brush on. Just said 'part of the model' I don't have that info. Useless.
Do not buy an LG or Samsung refrigerator. Not only are they designed to fail just outside of the warranty period, but they are the most-returned refrigerator brands in existence and have been for five years running, according to the repairman who serviced my mother-in-law's refrigerator last year, which we ultimately ended up replacing with a GE model.
General Electric makes solid appliances, generally speaking, given that household appliances have been the "bread and butter" of their business for over 60 years (aside from military contracts, anyway).
Maytag has been making compromises on quality over the years to the point that the old "bored maytag repairman" advertisements they used to run all the time have become a bad joke. If you'll notice, you haven't seen that ad campaign anywhere for a very long time - there's a reason for this, and it's called "truth in advertising" laws.
In spite of all this, I've learned several things about buying appliances:
1) Read as many "confirmed purchase" reviews as possible before committing to purchase or replacement of any appliance from as many retail websites as you can find. By applying the law of averages while doing this, you can generally figure out whether the model you're looking at is a good investment or not.
2) While keeping item 1 in mind, if you don't have disposable income to play "back and forth" games with or otherwise don't want to waste your time with warranty issues, never under any circumstances buy any appliance model version the first year it comes to the market. Funny enough, it was the Xbox 360 "red ring of death" fiasco a decade ago that taught me this concept, but generally you need to wait at least a year for any inherent design/manufacturing flaws to be exposed from real-world use cases, which will be reflected in customer reviews.
3) Where you purchase your appliance from matters just as much as what brand/model you select. Some retailers are better than others with their in-store warranty practices, and in those cases, the retailer itself will be vastly superior to the manufacturer when resolving warranty-level concerns. I used to work as a delivery driver for an appliance retailer, and the reason they've stayed in business for so long is because of the standard "we'll replace it" type warranty they include with every purchase which covers major part failure for a period of a year from the original transaction, among other things.
Great channel here:
youtube.com/@bensappliancesandjunk?si=tJXfJA274yu_aJpR
This is the first time in the last 5 years+ that I could watch a video while I'm pooping and not get an ad. Thanks Louis
This and maybe PoliceActivity channel are the only two consistently demonetized channels you can watch in peace.
Anyone else tired of seeing temu ads on every video you try to watch?
@@Duke_Romilar_III I block all, and Google just laughs at me, brings on even more in spite
I even got an ad featuring an LG TV on this…
UYouPlus my guy.
I had a Shark vacuum for ~10 years and couldn't be happier with it. It had some very cool features like being able to take the whole thing apart to clean each piece, and clear blockages easily. Only reason I had to replace was because the front roller got stuck and it stopped picking up as well.
Went out and bought another Shark - went for the pet hair one which was also the cheapest at our store ($300) and so far it does a great job and I'm hoping it lasts as long.
I would actually highly recommend Shark over every other vacuum I've had in my 40+ years.
I have an old dyson from around 2013. Its performed greatly for over a decade, and still works to this day. Idk about new dysons, but the older ones were amazing
I work for a cleaning company that has contracts with hotels, doctors and medical offices, and businesses. There is not a SINGLE Shark ANYWHERE on any of our job sites, Sanitaire is mostly what we use. Parts are easy to get and they work like a beast for a very long time before anything breaks.
Thank you for sharing!
Spoiler: Sanitaire is cheap as heck so they just throw out old ones. There are always 2 strategies. Cheap and toss, or expensive and maintain them.
YESSSSSSS THIS IS EXACTLY WHAT I USE 🖤🖤🖤🖤! Sanitaire is affordable and WORKS!!!
Windors are damn nice vacuums if you can afford them. Used to use them when I did custodial work. We would typically destroy 1 vacuum a month, until we got the windsor vacuums. Then all we had to do was buy parts occasionally. It was worth the upfront cost.
@@KevinJDildonik Then there's the third, best strategy - cheap *and* maintainable
You are doing great work calling these horrible companies out. We need more of this.
I’m in Western Australia we bought a Rioby vacuum for $86 au.
We have had it over 5yrs, it is fantastic, the only thing we replace are the bags.
As most vacuums here are between $800 to $2,500 the Rioby is the best vacuum I’ve ever had.
I can 100% recommend the rigid shop vac, Ive used them many times on the job. They can easily vacuum up entire cats, and even small dogs without bogging down.... let alone just their fur.
CZcams has mercilessly recommended your videos now for eternity it seems. Im sick of skipping them so now im watching. I hope youre happy.
Be funny if this video came with an inserted vacuum ad.
Gareth, he’s a great creator!
@@brodriguez11000- Oh, I’m sure people got them 😂.
Australian hardware store guy here.
Ridgid (love the troll pronunciation) is known as AEG here. Originally a very old high end German brand pre selling it's identity.
It is exclusively owned/repped by TTi Techtronic industries out of Honk Kong here in Australia.
It is sold and known as a higher end Tradie brand. It is repair not exchange but historically pretty good.
So TTi also runs (in Australia) :
MILWAUKEE, RYOBI, AEG, EMPIRE, IMPERIAL BLADES STILETTO, KANGO, HART, HOOVER, ORECK, VAX, DIRT DEVIL, & HOMELITE.
Cheers.
out of all those brands, would you recommend Ridged (AEG) more in terms of quality, and general household cleaning? sorry for the question, I don't know much about vacuum brands.
I’m in the market to replace useless Dysons I felt ripped off over 700 dollar vacuum that if one plastic clip breaks (handheld vacuum, this tiny plastic clip held the ENTIRE canister/vacuum bin on, now it won’t work properly and had the gall to tell me to buy a whole new canister for $150 so I don’t really want to buy another! So any Australian available recommendations would be great!
@@TS-nm3yx I bought a Hoover vacuum, an upright version, 6/7 years ago and it's been amazing for hardwood floors and carpets. I paid just under GB£75 for it, well worth the money.
@@Holycurative9610 I appreciate the insight! I’ll also look into Hoover.
TTI doesn't own or run Ridgid, Emerson Electric does. TTI may have contracted with Emerson to make AEG, but that's about it. Also, I would probably stay away from anything TTI makes as well, particularly Milwaukee and its vacuum line.
It's a blessing knowing that when all else sells out, Louis is here to provide an authentic unbiased report.
Thank you, Louis, for your continuous efforts to keep us informed and for exposing the deceptive practices of companies. Your detailed and honest analysis of Shark vacuums has been extremely helpful. It's crucial to know where our money goes, and you help us make informed choices. We appreciate all your informative and educational videos and encourage you to never stop what you're doing because you do it so well. Greetings from Romania! 👏👏👏
That was a clever title. It honestly took me a moment to get it while I sipped my coffee this morning.
Most vacuum cleaners sold here in the USA hurt my ears. That's why back in 2015 I bought and imported a Bosch GS-50 Power Animal, as well as a a step-up/-down frequency and voltage converter. I needed the converter because the vacuum wasn't sold in the USA due to it having a permanent reusable HEPA filter. Thanks, lobbyists!
No joke, I can have a quiet conversation on the phone while vacuuming at max power with the standard floor attachment andvit still handles the shedding of my American Shorthair without issue.
How embarrassing is it if I was confused until I read your comment? (Haven't had any coffee yet, dammit...)
Oooo you drink coffeee? So cool, coffee is cool!!!
You were sucking harder than the Shark vacuum at that time.
@@1vbAPiYkYou make fun of people for extremely innocuous comments? You must be a joy to hang out with.
@1vbAPiYk ooh you have an incoherent gibberish name and act like you sat on thumbtacks? You must be highly regarded.
I have a 8 year old Shark that has even survived a pass through soft Husky poop and subsequent cleaning. (Don’t ask). I guess we were lucky, as it’s still running today. That being said, we also have a 20 year old Kirby that I can find any part needed and get it delivered the next day. It’s monstrously heavy, but my 84 year old MIL can push it, so I don’t dare complain about the weight.
Knowing how much those vacuums are it better still work after 20 years
This is exactly why I love GE appliances. They always support their products and supply spare parts and make things very easy to repair. I've found customer service very helpful. You should do a video praising them.
For vacuums, I have had a used Kirby for 10 years. I can always get parts for it super easy.
Just wanna let you know, your insight is particularly prized when it comes to the industry, and your stories are fantastic. We love the videos.
I got a Sebo vacuum from the 90s and got it refurbished. Best vacuum I’ve ever used.
Sebo was one of the candidates when I was researching vacuum cleaners.
I ended up with Miele, though. Miele sucks, in a good way😉 I even got one for my mother.
@@catsspatMiele is everything I hoped my Dyson would be. Love Miele.
Just picked up the Sebo Essential G4 and holy smokes, where have you been all my life. So strong all the pets run for the hills, and the parts available OUTSTANDING.
Miele. Their cheap canister vacuum is still expensive but is bulletproof. Everything inside is modular. You can get replacement parts. Because it's so modular, I was able to fix the module that holds the power cord for free myself rather than replace it. It's a buy once, cry once type deal.
Well, this opened my eyes. I never thought of buying a non-consumer product before. Thanks, Louis!
My dad has a shop vac, he bought it 10 years ago when we moved into the new house...... that thing STILL works! 10/10 construction.
At this point this is the only ad sponsor I'll actually sit through and watch every single time. Take a note companies!
Finally, my favorite world-aware guy
Glad you talked about this we used to have the consumer grade vacuums at home and they always broke and clogged up. Bought a 100$ rigid shop vac for the company and I’ve used it to clean up engine oil spills and it somehow still works with no problems.
One of the best vacuums my wife uses is a expensive rainbow vacuum, works well, low maintenance however I had to replace the wheels after ten years. Surprised they broke but the parts were available. Wet or dry 6 hp shop vacuum is my go to machine. Great points, the consumer is getting hosed with poor throwaway products. Cheers! I hope your having a lovely day.
The lesson about buying comercial grade thing applies to a lot of things. I’m a car detailer and I will never buy consumer grade chemicals and tools. Everything down to carpet brushes are not even close to comparable in quality.
Edit: they are also often cheaper just like Louis said
For sanitary items--buy the "baby" version of the product. For example, wet wipes are at least 10x more expensive than the exact same product they sell in the baby section that has a picture of a baby on the package. Companies make things much better for babies and kids because the bad press a lawsuit could bring isn't worth it. Even the bottled water is better.
@@Truth_Teller_101 especially for skincare
I have a Shark and have had it for many years and it works great. But then again I was probably lucky. Thanks for opening my eyes so when I need a new one I'll just go somewhere else. I keep thinking about making videos like these myself. The more people that call out these companies for shady practices hopefully the more companies stray away from these practices. Love your videos! Now excuse me while I make a wallet out of a handbag.
I have a Shark hoover, and I never cared about hoovers until I used this thing! Fantastic bit of kit, and I only discovered recently I could use it handheld by detaching just one part
Been a long time user of miele vacuums and have had almost no problems for the last few decades. Very solidly made products
So about 15 years ago my wife says she wants a Shark vacuum (I think her mother told her to get it). It wasn't expensive so I said Ok. We have 4 dogs one of which sheds mountains of hair. The vacuum picks it up that hair by the bucket. About 8 years ago it broke. Since I try to fix anything that breaks I took it apart to discover the safety switch had broken that stops the roller when the stick is in the vertical position. I never leave the vacuum going while standing stationary, so that is a completely unnecessary switch. I bypassed the switch and the vacuum still works good today.
The primary flaw in our Shark vacuum is it filters out dust into a foam cylinder. Before you use it you have to take that foam cylinder outside and slap it so the dust from the last usage comes out. It is a lot of dust so you have to walk into the wind so that the dust doesn't get all over you. The positive is all that dust used to be in your house.
Can't you wash that cilinder and then let it dry?
Those things are rinse, no dust in your face. Easiest thing is buy an extra filter, pop in the second one while the first one dries. Or no extra and just don’t vacuum again until tomorrow.
@@RedErin I washed it once and found it takes more time to clean and to dry. A half dozen slaps and it is ready to go. Our filter hasn't deteriorated while it might if washed. Also we have a well and septic so try to minimize unnecessary water usage.
I really like the truth-telling "anti-ads" that you've been doing lately, Louis. Like the banner fixed on the bottom of the video and on the thumbnail, and of course the "sponsored" segment of the video itself.
Thank you for the work you continually do for the public.
I tried to talk my mother out of buying this obvious garbage when her Dyson needed a $20 part,so now I have a fully functional Dyson for $20 and I'm just waiting for the "told you so" moment.
I purchased black and Decker toaster oven and split needed was a heating element. I contacted BD and they told me they didn't sell parts. The toaster oven was 3 years old. Purchased a Krups and it's been going strong since 2016.
Krups (and SEB in general) does have spare parts quite often (but not always)
Black & Decker is trash. Their 'orbital sanders' last only a few hours before they break = went through 3 of them (sourced various ways).
One of my favorite old memes is someone photoshopped some vacuum to be white with an Apple logo and captioned it "Introducing the iVac, he only Apple product that doesn't suck"
I own a Craftsman shop van 16 gallon and purchased it in 2003 use it around my shop also used it to pick up water. I recently purchased a Bissell icon pet turbo cordless vac because I have two dogs and this thing is amazing. It never gets any hair tangled in its roller and picks up the hair no problem.
I literally use a shopvac that has been in my family for over 25 years with no problems at all.
All the parts are easy to replace and the thing is built like a tank.
I have a Dyson vacuum (bit pushed by my wife) where I broke the tube after 1.5 year. TBH I probably was not very careful and my kids weren't either, and mentioned that in my phone call. They send in a replacement the next day.
I still find them too expensive, but the aftersales get a plus from me.
The same for Miele: They even have a exploded view for every appliance, and even a very small part from the basket in the dishwasher was in the next day..
Miele is worth every penny, they are one of the few companies that still make things to last and have great customer service/support.
Miele is great.
I have a vacuum guy offer me a used Miele for $700. Which I'm sure it is a great unit. But that is almost my mortgage and closer to our truck note.
I had a similar experience with dyson customer service. I own 2 stick vacs, the V11 and the Gen5 Detect. My V11 developed an intermittent fault where it sometimes wouldn't turn off due to a problem with the trigger. I called Dyson and explained the fault. They set up a video call, and once that was done, they sent a brand new motor body and Cyclone assembly.
I also broke the bin while I was cleaning it. Got on the phone to Dyson, explained what had happened and that I wanted to purchase a new bin. They sent me a new one, free of charge. Both times over a year out of warranty.
They are expensive but they are fantastic machines and the customer service is excellent.
After going through several dysons I bought a Miele - expensive but I’m so happy with it. They replaced the faulty motor for free even though it wasn’t in warranty. It really sucks. It sucks hard.
My experience has been different. I'm from the UK and whenever dealing with Shark support, they're always helpful and have more than once sent replacement parts free of charge.
My experience too. Very good customer service.
These companies can act quite differently in different regions.
yes agreed , had great service from Shark UK , there website has loads of parts too
Louis I've been subscribed to your channel for like a decade now. You are among some of the true GOAT creators on this website. The secret??? You stay yourself, use your brain and don't go full sell out. Obviously you weren't a true "CZcamsr" (since you still had the store(s) etc) but people like you are the ones who keep the world turning. Thanks for being you Louis.
Thanks for the Shark attack, Louis! I bought one here in the UK a few years ago. After 6 months (true to your word), the small roller wheels wore out and it started scratching my wooden floors. Oh it sucked alright, just not in the vacuum sense! Anyway, they replaced the floor unit and in another 6 months, the same problem appeared again. I found some replacement rollers online for little cost and they worked well. Honestly, they were not designed to last five minutes, being a steel pin pressed into a plastic roller. The hole in the plastic eventually becomes so large, the brush assembly surround makes contact with the floor. A large split then appeared in the hose where the floor unit hinges with the handle, reducing cleaning power. Impossible to disassemble easily. Finally, the main motor burned out and I binned it. Never again! Great advice as always.
My parents bought a commercial washer/dryer and vacuum cleaner in 1999 (it was some sort of Y2K mania) and still use them almost daily, 25 years later. Always worth the upfront cost.
they tend to not look pretty , thats why people dont like em
@@richard-df6pr lol exactly. Who cares what the thing looks like when you're trying to vacuum up dried cat puke or something?
Good shark story here. Had a motor burn out on a vacuum, I rang them, they did a video call to prove it was bust and sent me a whole new unit for free despite me not having the receipt.
My only experience with them was also good, they sent the lower assembly piece, like 4 years later with no receipt .
They sent me a new puppy when I burned it up
That's good!
Maybe it's a 50/50 experience? Or perhaps region?
Let me guess… EU?
@@Hogdriva or shark employee
Thanks for your videos. I came close to buying a Shark vacuum. You saved me from wasting a lot of money.
Louis, I love you for the information you put out and bring to our attention. That being said; the way you say Ridgid is maniacal.
TBF. I did buy a refurbished shark for $120 6 years ago and it still works today. It also is not the best at sucking and I bought a Miele canister vacuum. Now THAT is a dream to vacuum with.
The only downside to EuroVacs (Miele, Sebo, Lindhaus) is the expensive, environmentally unfriendly (the filters are actually plastic fibre) and tiny filters. That and they aren't really all that service friendly either. By the time the motor goes after 10-15 years, you have to buy a new machine.
My Shark purchased in 2018 has worked flawlessly so far. I hope it never has an issue, but if/when the day comes I'll keep this video in mind!
I actually have a cleaning biz. & the shark I've got is great. Mine cost $270 originally.
*_I DO However maintain it regularly_* but my own version has been *actually very rugged* I've been using it since 2017. And while I DO (now) have to "patch it" by taping it shut in a couple ways. (a couple of plastic catches have failed on it) I don't bother _TRYING_ to totally fix it.
it's actually been a great vacuum. It works super well. I've never even needed to buy replacement filters bc I just wash them out myself. And I use it on customer homes. *so it actually gets a lot of use*
but I DO believe it if people DO find it difficult to _"Find Parts"_ for it
and I DO also believe it, if a company *does Try* to get you to simply repurchase a vac, rather than fix it
I WILL need a new one soon. But --- *_I DO HOPE the company has NOT totally F'ked itself all up_*
6 years is long enough for a company to TOTALLY change and become garbage
I hope not. But we'll see
Same. My family has a shark vacuum that's almost 10 years old and it still works great. But if it ever does break down I'll definitely keep this video in mind too.
same here AND it gets cat belly hair up too. Modern Dysons are utter crap compared to the originals...
My grandma has a Shark vacuum because it's light (it is almost all plastic). It works fine cleaning up cat hair, but it really struggles to pick up anything more substantial than a grain of rice, and plastic pieces keep breaking off.
@@E4S65 SO.... it might very well be that the EARLIEST Versions of the Shark were good... then --- Like all company's that think they've captured the market.
*They Start Getting CHEAP on us*
I'm telling you. MINE??? Was nearly _Bullet Proof_ it has worked _Great_ for years. AND I could also maintain it.
but from what I am hearing.
........ _they're Garbage now_
I was SHOCKED at *how Tough* mine was
way way back when I FIRST Got it.
I wouldn've never bought it myself.
a buddy of mine who DOES ... actually, use info mercials to buy Shyte....
and Iw as AFRAID (back then) that he'd just wasted his money.
He ... KNEW... I was starting a cleaning biz
.... I thought (fer sure) he had wasted his money
but I SH:T you not..... *_MY Shark_* was goddamn bullet proof and tough as hell.
Good points, i just recently purchased a 9 gal vacuum and its really good. I don't have to worry about water either.
This is the kind of thing where it's good to have a 3D printer.
Company doesn't sell you a replacement for plastic parts? 3D print your own. And chances are good somebody has already made a model for the part you want.
In many cases, the model for the 3D printed part might even be better than the original.
I bought a Hoover over 9 years ago, 2 years ago it started having an issue. I sent it in for repair and $50 later I got it back working like new. It is still going strong coming up to its tenth year. It it was $500 in 2014 , best $500 I've spent.
I bought a cordless hoover around two years ago and the battery went bad. reading online, It seemed like they had a known defect went back to the store and they upgraded it to a large capacity battery free of charge with no new issues after that great service.
I have a Shark robot vac. Works great. We've had it over a year, runs every night and keeps the hair from our 2 labs under control.
Had my Dyson D14 for over 14 years. Bought it from Walmart and besides the brush roller and clutch assembly, it's been solid.
This is the exact reason my grandparents have an ancient Kerby vacuum. It's heavy and loud but does an awesome job. It's has a ton of replacement parts and a repair shop locally.
For once, my experience *doesn't* agree.
I don't remember the model, but I have 2 Shark vacuums that I bought in 2013 and 2014 (same model - once for each floor/storey/level because I'm lazy AF).
BEST VACUUM EVER. Keep the filters clean, and it JUST WORKS. It's the type that you turn your wrist to turn it left or right. Easy to use.
Owned and used for 10+ years and other than cleaning filters, one had a hose crack due to UV/age deterioration. Electrical tape. Works fine again.
I have a similar story for the Shark Rocket sticks. My Mom owns one and it's still going, but only occasionally used. The other Rocket cleaned the lobby of a community little theatre for about ten years and was probably still going strong up to that point. One thing broke on it and that was the small length of hose connecting the power nozzle to the wand neck. I just pulled the old hose out and replaced it with a segment of wire reinforced hose from a Rainbow. No issues after that.
Vacuum working for you only means just this - it is working for you.
Finally I'm not the crazy guy who vaccumes my house with a extended hose shopvac with a brush attachment
Shop vacs are awesome. Use them in my garages, barns, boats, cars, etc. Even in my house. But having a big black fluffy dog with beige carpets is a PITA. Roller vacuums are the only way I can get the hair out of the carpet unless I use rubber hair scrapers by hand and at that point, it's more worth my time to use a roller vacuum. But since I grew up on a farm, shop vacs will always be my favorite.
Funny enough, my parents still have a shop vac in their horse barn that still works to this day (25 years later). Kinda sad that you know basically anything you buy nowadays isn't lasting 25 years unless it's a wrench or some shit😂
I'm about to join the club. 🎉
I have a mini ShopVac (the actual brand) that I bought 11 years ago, and I've not treated it very kindly. It should be dead, but it still keeps going. It was our primary vacuum cleaner for many years until I found an Oreck XL2 at a thrift store. I still use the ShopVac for hard to reach places and the car.
@@Andomosity You can cobble together a power nozzle with a wet and dry vac now, even something simple like a Eureka Sweep 'n' Groom and run an extension cord to power it if you want your shop vac to clean carpeting. Besides, if people want HEPA filtration, they can get that easily with most wet and dry vacuums. Save your money on this instead of buying an overrated EuroVac like Sebo or Miele.
Actually repaired a mini Shark vac I use for my mancave. Pretty simple and it's been solid for years.
I bought a Hoover Nano like 13 years ago. I had a problem with some filters that got wet and ended up with a moldy odor. Went to their website and bought replacement parts for like $3. I was quite impressed with that. They had replacement parts, they were in stock, and they didn't screw you over on the price even though they're the only supplier of them.
This reminds me of when I had an issue with a BenQ DVD drive years ago. All I needed was them to walk me through troubleshooting, it was a software setting issue I think, THEY WOULD REFUSE TO TALK TO ME LESS I PAID $60 OVER THE PHONE. With no promise that the troubleshooting tips would even fix the problem.
Never had a Shark product last an entire year. They’re impressive for about 5 minutes, and after that 5 minutes, Heaven help you in getting a replacement.
Thrift stores are full of Shark vacuum cleaners that nobody wants to pay a couple of dollars for.
My sister bought a Shark for my mom...and it broke after a year plus. I too tried to order the part only to find none at Shark. Luckily Ebay had the part. Imagine that Sharks break down so often that a used spare parts market has developed...if your model is not too old.
I bought a Dyson V11 last year because it's small and still powerfull. It really gets the job done removing pet hair and buying spare parts also isn't a problem since they are available at so many shops and stores. My sister has one for years now and only needed to buy a new battery once.
Louis you should totally make a website/database of companies consumers should avoid and companies people can trust. People trust your due diligence and I would definitely reference it before buying a product.
Louis hilting himself in LG with every video is brilliant and glorious. That is all.
Perhaps one of the most important channels on CZcams. Thanks
I see you getting more radical and I love it. Thanks Louis.
I bought a Miele vacuum a few years ago and I absolutely love it. Great suction and the bag and filters are actually really good at keeping the smells and debris sealed.
Yeah, but with one caveat, the bags and filters are incredibly expensive. I pay the same price for the HEPA on my Rainbow but only every five years as opposed to every 6 months. The cost of ownership is incredibly low on Rainbows and Ridgid wet and dry vacuums.
The fact that in our “super advanced” American society I, especially post covid, have to not only budget for a product but also an entire suite of replacement parts for said product because said product will probably be discontinued in a year is absolutely ridiculous
*broken and discontinued
I said that a long while ago- Shark (and I suppose Ninja) are the only companies that balance good function with quality feel, and charge a reasonable price for it.
My brother worked as a cleaner for a short while as a part time job and instantly told my mother to just get a cleaner that the pros use. That thing is still going strong, only thing that breaks is the hose (which you can just tape yourself) and it's to my knowledge a pretty cheap / well known brand but people just don't associate it with normal house cleaning because bullshit commercials (it's a Henry, yes one of those).
After owning 6 vacuums that broke after two or three years I bought a commercial Hoover. It doesn't have a single fancy feature, looks very plain but is very light and has been sucking flawlessly for 10 years now. And it was cheaper than the pretty consumer versions. I bought this model because I saw the janitors at the place I work use it. And they vacuumed the whole building every evening with this.
My parents still have their Electrolux vacuum cleaner. It is about 25 years old. And they still sell bags for it, you can order new wheels (not that they would have to, but you can) and when the rotating nozzle died after 20 years of use, the phone support guided them to local repair shop where they replaced the motor in it (it has it's own motor, not just the air turbine used in pretty much all standard vacuum cleaners now).
Yup. Bit the bullet & bought an Electrolux over 20 years ago & still running strong. There's a local place to buy consumables & get repairs. Think I spent $450 on sale so prob equal to $800-900 today.
@@JayneCobbsBunk I wonder if Electrolux is still a decent company. I refuse to advise anyone to buy any brand, because usually in less than a week there is either some problem with it, or Louis makes a video about the brand. Like Motorola phones. I really, really liked them. They are user friendly, work fine, they are decently priced,... but then they came with the "you cannot sell your phone" nonsense.
In the UK we buy the Henry vacuums, they last like 10+ years without breaking and are used by commercial companies. I am still using the same Henry I purchased in 2008. Only purchased new bags and accessories.
Plus every part is available as the only thing that's really changed in the last 2 decades is the plastic body of it and that's only cosmetic changes.
@@fools_opinions2 decades? I'm sure they haven't changed since at least the 80s!
@@AlistairBrugsch The motors changed, apparently they are low-wattage units that perform incredibly well. The overall machine hasn't though and due to its simplistic nature, it's my go-to recommendation for most people due to its simplicity and the fact that the power cord can be easily replaced by the user. In fact, the machine could potentially be fixed by the user as it uses virtually no electronics, just a motor, switch and cord for the most part.
I was sure there would be a Henry supporter in the comments somewhere!
Unfortunately I think Henry is UK only so not available worldwide... but yes... definitely a decent company with spares and repairs being easy to get hold of and a rugged and dependable product line without the modern hype and massive price tag of others. In my experience Henry has been the go to choice for UK businesses for decades now while households tend to go for Dyson.
I rarely see people recommend Kirby though!
@@GrahamMilkdrophere, here I have a Henry vacuum cleaner at home and have used one at work in the past and they just keep going and going without a single problem and ard designed to be cheaply and easily repaired too. At least Numatic kept production in the UK too unlike Dyson....
As someone with a shark vacuum, I can say thank you for the investigation and your right!!I'm looking into switching over to commercial brand! Ty
Or look into a premium machine like that of a Rainbow or Kirby. They're cumbersome but last 30 or more years if you properly care for them. Often you can find them used for a similar price to a Shark or similar unit.
Best vacuum cleaner I've ever had was an old (like '50s) round canister vacuum that fit into a wheeled ring it rode on. Had amazing suction, easy to clean, it was like that Rigid only all metal. Think it was called a Filter Queen. My sister finally got rid of it after my mother died in 1991, but it still worked like a champ. Wish I had it now!