How to Handle Angry Customers | Ring Ring Roleplay Episode #8 | Winning By Design

Roleplaying a conversation with an angry customer.
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How to Handle Angry Customers | Ring Ring Roleplay Episode #8 | Winning By Design
• How to Handle Angry Cu...
Winning By Design
/ winningbydesign

[@michaelwildish4569]

Nyatakan matlamat dan perlukan wang

[@jameswork3626]

can i ask. how do you completely understand how he is feeling. You knowing nothing behind the emotion of the customer....

[@airbusdriver7114]

By being empathetic.

[@dr.j7542]

@@airbusdriver7114 empathy only works if you know his shoes to be a able to put yourself in them?

[@motivathletic4412]

@@dr.j7542it’s a weird one but it’s more of a pretend act really, you say you understand because of previous customers complaints and queries that may be similar to this customer, therefore in a way, you do actually empathise as you know what the customer is going through via previous customers complaints etc

[@auntypizza]

I always have to speed up Americans talking. Sooo sloooooooow.