This is a good walk through of the process. One thing I would add though, make sure you are using a Google data cable. I just finished this process yesterday on my daughters Pixel 6 Pro. I tried numerous USB-C to USB-C and USB-A to USB-C cables that she provided and none would show the phone. I kept getting the same blank pop-up screen that you got (no phone showing in the list) even though I had already installed the driver. I then asked her for the original USB cable that came with the phone. When using the original it showed the phone immediately and the process completed without issue.
great stuff! quick, direct, showed on all the steps. I had to download the google driver instead of the OEM from Dell, like in the video. BTW face recognizion sucks in pixel, it's not like iPhone that can do it in the dark. Pixel cannot see your face in the sunset.
Thanks for the tips! my own tip would be to make sure the rear of your new screen is near enough in the location that it would be when fully glued in when you're testing out the fingerprint sensor. The sensor seems to be reliant on a good ground connection via the little spring pins that protrude from the phones chassis and touch the metallic foil on the back of the screen. I had problems getting my fingerprint sensor to work at all before doing this, and thought i had bought a faulty replacement. Cheers
Omg This is really helpful, I try this issues long time already, I cant fix until I see this video, Thank you so much and God bless you.I really Appreciate
I'm getting this message when I try to install the fingerprint software "Couldn't find the unique calibration software for this device" any advice on how t fix this?
I have google pixel 8A and I get this message: Your device's current software version:AP2A.240705.005 is newer than this repair tool has. If the software is not officially released by Google, please consider changing back to the latest public version. What do I do? just wait until they release newer version of the repair tool?
Thank you very much. I replaced my screen for my Pixel 7 pro and I thought I bought defective screen when Finger-Print sensor stopped working. I took it back to the store where I replaced the screen and they said they cannot help me. They can only check the wires or hardware is connected between screen and sensor. I reached out to company where I bought the screen online and they gave me instructions. Plan A and then Plan B. Plan A did not work but plan was was to install Google USB Driver. That's it. I searched for many videos how to do this but YOUR video was excellent and I was able to calibrate the sensor again to my thumbs. THANK YOU. Abed
Hi there, can you help me please? My pixel 6 Pro passes the Fingerprint Calibration tool, but it doesn't seem to fix the issue. When I search for fingerprint in settings, the settings app crashes. My screen was replaced and the sensor was transferred to the new screen. The screen is an OEM
I'm getting this error message: Couldn't find the unique calibration software for this device at the installing software at 5:20 on your video. Any ideas on how to fix this?
You most likely need to verify the drivers have been installed properly. If you still can’t figure it out find someone with a mac and as long as you are on chrome it will work flawlessly
I went through the whole thing it showed that it was installed, I restarted the phone but it did not work, I had to go to settings and search for Fingerprint clicked on it and when I tried to access it I got a message stating that settings stopped working, any ideas what this means? Thanks
hello I replaced the pixel 6 screen, it doesn't want to make the fingerprint, I already calibrated the roe, I also reinstalled the software but when I put the fingerprint it only gives a white light on the sensor part and it doesn't let me register the fingerprint any solution ?? Greeting!!
hola hice el reemplazo de la pantalla pixel 6, no me quiere hagarra la huella , ya realice la calibracion de la hueva ,tambien reintale el sofware pero al poner la huella solo da una iluminacion blanca en la parte del sensor y no me deja registrar la huella alguna solucion ?? Saludo!!
I have replaced my pixel 6a display and used the old finger print scanner but it is not working properly need to calibrate it but i am not able to do it because of an error "didn't get the correct calibrate software". Kindly help if you have any alternative to fix the
For me fingerprint option is not coming in the phone. I have followed the steps but after that also nothing. Not able to set up the fingerprint. Can you please help.
When I try to connect pixel 6a for installation of calibration software with fast boot mode showing error as unable to connect tried with a couple of USB cables still not working. Please Help with a solution. I also installed Google drivers for windows 10pro and device detected.
I have installed but not connected. Showing the mobile pixel 6 but not connected how can i fix it . Your mobile is connected on 5:16 but mine is showing not connected.. Pls reply
Hi, would you mind helping me? In the update Google USB Driver part, when I go to Computer Management, etc... It says "The best drivers for your device are already installed". It's called "MTP USB Device"... On the Pixel Update and Software Repair page, I enter Fastboot mode, I can see my device when I click on "Connect my Device", however when I click on "connect" it gives me a message "Unable to connect the device". I've done these procedures before, the first time I wasn't able to find my device (like in your video), so I just used a Mac and it worked. However this time (yes my screen broke again), I DO find the device, on a Mac and on Windows, but on both I get the message "Unable to connect the device". The person who changed the screen for me accidentally touched the screen during bootup. Could it be it?
Yes, they need to not be touched as static electricity can transfer from the body to the screen completely throwing things off. It might have also just been something defective with the display as well or it wasn’t connected properly.
You are wrong sir. I've replaced so many pixel phone display and thare is no fingerprint issue u have to put original fingerprint scanner from broken screen thats it
I managed to install the drivers and to push the installing.. but unfortunately the instaling said: "Couldn´t install the software"... I am using Android 14... What now? NEVERMIND: Its done! Thank you so much!
I'm trying to do it on my wife's phone running Android 14 and am getting the "Couldn't find the unique calibration software for this device" error and the install stops. How were you able to get it done?
That happens when you are not in fastboot loader. Looks like you are at fastbootd screen. Select restart bootloader option and you can then install the software.
I followed the troubleshooting and your video. Google Chrome settings are correctly allowing sites to connect with USB devices. On the driver update, it states that my device is already using the best driver "MTP USB Device". I've tried it multiple times on two different laptops and still can't get it to connect. Any ideas?
If you go through the site on a Mac you won’t need the drivers. That may fix it. It’s possible you will need to do the update portion if you’re using a pc.
@@FIXDPHONES Nope. Used it on a mac. Same issue as cannot find unique calibration software. Is it a issue of Android version as in the software for Android 14 isnt available on google's page or am i missing something?
I followed every single step and it still doesn't work. 😢 While trying to enroll my fingerprint, it still says the same error message as before and won't push through. I wonder what's wrong when all the steps were successfully done.
I have a pixel 6 and the fingerprint wouldn't work after the screen repair and a screen protector put on. it kept getting halfway through adding the fingerprints then it would say can't complete setup. when I took it back they said the screen wasn't aligned properly and now I can add the fingerprint, but it won't unlock the phone before I try this I was told it would wipe my phone like my contacts and everything is that true?
If you are only doing the calibration part then no, I've never seen anyone lose anything. If you need to do the update part possibly but it should all be backed up to google anyway.
I dont know why fingerprint option is missing in my pixel 6 pro Display is broken but working But fingerprint is not available What to do please help me
I tried this. My Google Pixel Pro 6 had its screen replaced. There is now no observable Add Fingerprint option in the Settings menu. Anyway, I downloaded the recalibration software successfully, and booted from Fastboot mode. Still no observable Add Fingerprint option. However, if I search the Settings for Add Fingerprint, I find it! When I click on the option it presents me with re-enter PIN which I do. Nothing happens. In fact I try this 3 times and dialog box pops up and says "Settings keeps stopping", whereupon I am presented with Info or Close dialog box. In short, I seem to be screwed. Anyone seen this before? Any cure? TIA. 🙂
I followed all steps. It said it was complete and that everything worked. However I still don’t see any fingerprint options in security. Any help would be appreciated. (Yes i’ve restarted it about 10 times
I am not by no means an expert, but I am persistent. In my case, I bought a cheaper version of digitizer/display screen. I followed all the steps in my how-tos but the fingerprint option never appeared in my pixel 6 pro menu. The issue is to make certain you install the google usb driver an select it the windows 10 device manager. Once I got passed that hurdle, the google calibration software actually worked properly and quickly informed me that my device software was not compatible and needed to be replaced with a different build version. But when I tried to flash it, it came back as security locked and I needed to enable developer function, usb debugging and OEM Unlocking. But in my case, this option is not available on carrier-locked devices. So in my case, my device is locked by carrier until I finish paying it off. I have not paid my balance on the cost of the phone, so I cannot choose OEM unblocking. ATT will not give a waiver so the only other option I am aware of is to get a 3rd party to perform the carrier-unlock. !!! But be careful!!! I searched for a "reputable" vendor and thought I found one. They said they would do it for $28.00. But once I paid, they said I needed to pay them another $68 dollars and that was told to me in some fine print on the accept page. I would buy a new phone at 100X the cost before I give those shady cats anymore of my money. So, to be clear, I am only assuming that once my phone is unlocked the process I made it to with the software online will work but will require a factory reset as it is replacing the current software with one that will allow you to get the fingerprint software at least visible again. It will not fix broken or bad installed fingerprint sensors but may give you a fighting chance. Please do your own research, I am not a professional but did notice a huge change in options, once I picked the right usb driver and followed the procedures in this excellent how to guide. Good Luck and please let me know if this helps.
@@FIXDPHONES my device is updated at last update and i still have the problem i am waiting google for a support if you find any another soultion tell me and thanks
This is a good walk through of the process. One thing I would add though, make sure you are using a Google data cable. I just finished this process yesterday on my daughters Pixel 6 Pro. I tried numerous USB-C to USB-C and USB-A to USB-C cables that she provided and none would show the phone. I kept getting the same blank pop-up screen that you got (no phone showing in the list) even though I had already installed the driver. I then asked her for the original USB cable that came with the phone. When using the original it showed the phone immediately and the process completed without issue.
Thanks a lot for the detailed guide. I got struck for hours but managed to follow your video and get my phone recalibrated quickly.😃
Just got my phone back today without your video I would be completely lost thanks so much 🙏
Glad I could help
one of the few videos that actually explains how to do this, Thank you!
Glad it was helpful!
great stuff! quick, direct, showed on all the steps. I had to download the google driver instead of the OEM from Dell, like in the video. BTW face recognizion sucks in pixel, it's not like iPhone that can do it in the dark. Pixel cannot see your face in the sunset.
Thankyou so much. It resolve my problem.
Thanks for the tips! my own tip would be to make sure the rear of your new screen is near enough in the location that it would be when fully glued in when you're testing out the fingerprint sensor. The sensor seems to be reliant on a good ground connection via the little spring pins that protrude from the phones chassis and touch the metallic foil on the back of the screen. I had problems getting my fingerprint sensor to work at all before doing this, and thought i had bought a faulty replacement. Cheers
Good tip!
you are amazing .. totally works thanks for this video
You're welcome!
Omg This is really helpful, I try this issues long time already, I cant fix until I see this video, Thank you so much and God bless you.I really Appreciate
Glad it helped!
Very helpful video. It worked perfectly and erased my stress.
Glad it helped!
Wow thank you so much, great video!
You're very welcome!
Thanks for the good Video. Helped me a lot
Glad it helped
I'm getting this message when I try to install the fingerprint software "Couldn't find the unique calibration software for this device" any advice on how t fix this?
I get the same issue here, I suspect it's an issue with the calibration tool and Android 14, but would love to know if there's any way around it.
I got the same message
I have google pixel 8A and I get this message:
Your device's current software version:AP2A.240705.005 is newer than this repair tool has.
If the software is not officially released by Google, please consider changing back to the latest public version.
What do I do? just wait until they release newer version of the repair tool?
Amazing video! I managed to get it done and no need to reset system
Glad it helped
this was so helpful thanks for another great video.
Awesome, it worked! thank you!
You're welcome!
Thanks bro , best explanation and early understand and good video 💯💯💓
Thanks man!
thank you, you really helped me fix this
Glad I could help
Great video mate
Thanks 👍
Thank you very much. I replaced my screen for my Pixel 7 pro and I thought I bought defective screen when Finger-Print sensor stopped working. I took it back to the store where I replaced the screen and they said they cannot help me. They can only check the wires or hardware is connected between screen and sensor. I reached out to company where I bought the screen online and they gave me instructions. Plan A and then Plan B. Plan A did not work but plan was was to install Google USB Driver. That's it. I searched for many videos how to do this but YOUR video was excellent and I was able to calibrate the sensor again to my thumbs. THANK YOU. Abed
I’m glad the video helped!
Thank you so much brother this video is so helpful for me ❤❤❤
You’re welcome
Hi there, can you help me please? My pixel 6 Pro passes the Fingerprint Calibration tool, but it doesn't seem to fix the issue. When I search for fingerprint in settings, the settings app crashes. My screen was replaced and the sensor was transferred to the new screen. The screen is an OEM
I'm getting this error message: Couldn't find the unique calibration software for this device at the installing software at 5:20 on your video. Any ideas on how to fix this?
You most likely need to verify the drivers have been installed properly. If you still can’t figure it out find someone with a mac and as long as you are on chrome it will work flawlessly
Facing the same issue on my Pixel 6a. I have downloaded the drivers from the Google's website
Thank you, i used this methode to pixel 6a and work
Thank you, this was greatly appreciated.
You're very welcome!
Thank you man! Your video was really helpful
Glad it helped!
Has anyone had such a problem that there is not even a option(fingerprint unlock, don`t even face unlock ) in the settings?(pixel 6 pro)
same problem
@@Aiyahjdo you find the solution? I think, it is because the fingerprint sensor was not connected during repair
Same to me here
What is the solution for?
I disable it 2 weeks ago, then last night I tried to put it back and it worked.
Couldn't find the unique calibration software for this device option appears
Your the man bro. Thank you so much!
Doesn't work for me, must be the screen That I've bought or the fingerprint sensor (not the originals from Google)
thanks a loooot it works greetings from Ecuador
You're welcome!
I went through the whole thing it showed that it was installed, I restarted the phone but it did not work, I had to go to settings and search for Fingerprint clicked on it and when I tried to access it I got a message stating that settings stopped working, any ideas what this means? Thanks
good now can we talk about the proximity sensor?
Really Good video
I LOVE IT ❤️❤️❤️❤️
gracias, gracias, graciassss!!!
Bro thank you so much this was very helpful
Glad it helped
hello
I replaced the pixel 6 screen, it doesn't want to make the fingerprint, I already calibrated the roe, I also reinstalled the software but when I put the fingerprint it only gives a white light on the sensor part and it doesn't let me register the fingerprint
any solution ??
Greeting!!
hola
hice el reemplazo de la pantalla pixel 6, no me quiere hagarra la huella , ya realice la calibracion de la hueva ,tambien reintale el sofware pero al poner la huella solo da una iluminacion blanca en la parte del sensor y no me deja registrar la huella
alguna solucion ??
Saludo!!
Wow super I did, it's work thank you sir
Glad it helped!
I have replaced my pixel 6a display and used the old finger print scanner but it is not working properly need to calibrate it but i am not able to do it because of an error "didn't get the correct calibrate software". Kindly help if you have any alternative to fix the
Please suggest
thank you so f*ing much!
thank you! your video helped calibrate for fingerprint
thanks a tonne bro, liked and subbed
Thanks for the sub!
Did all of this but for some reason the sensor doesn't work and i am unable to recalibrate it anymore
Will this work with custom ROM after the display is replaced?
Thank you! good and clear guide
Glad it was helpful!
Merci pour ce tutoriel très explicite.
Thanks broo ! It helps me ❤️
Glad to hear that
Very very thanks sir ❤
Thats the way, thanks man!!!
No problem!
be sure to restart after, I nearly had a panic attack lol
I mention that towards the end of the video, but I'm glad you commented so others don't panic as well.
Does doing this make my data in the phone erased. Thank you in advance
No, I’ve never had an issue with the data
thank you very much brother
For me fingerprint option is not coming in the phone. I have followed the steps but after that also nothing. Not able to set up the fingerprint. Can you please help.
Try using a Mac as they will be more affective with chrome is recalibration
When I try to connect pixel 6a for installation of calibration software with fast boot mode showing error as unable to connect tried with a couple of USB cables still not working.
Please Help with a solution. I also installed Google drivers for windows 10pro and device detected.
it is success very very thank you❤️❤️
You are welcome 😊
Worked on an old mac, wasnt able to do it on 2 windows computers.
It’s best on a Mac with chrome. You have to install the drivers to do it on a PC
Good video. Calibration is easy this notmal user need.
Hi
The PC doesn't recognize the pixel 7 when it is in fastboot mode but in rescue mode yes, I don't know what is the problem. Help
Maybe try another cable, also make sure you are on chrome and have downloaded the drivers if you are on a PC.
Hi!!! i try to download software from this site. And it says me ""Couldn't find the unique calibration software for this device"". What can i do?
Nice, thanks
No problem 👍
I am getting an error saying "Couldn't find unique calibration software for this device" . I was trying to calibrate my Pixel 6a
I have installed but not connected. Showing the mobile pixel 6 but not connected how can i fix it . Your mobile is connected on 5:16 but mine is showing not connected..
Pls reply
You might need to install the drivers on the computer. It’s designed to work best on a mac with chrome
Hi, would you mind helping me? In the update Google USB Driver part, when I go to Computer Management, etc... It says "The best drivers for your device are already installed". It's called "MTP USB Device"... On the Pixel Update and Software Repair page, I enter Fastboot mode, I can see my device when I click on "Connect my Device", however when I click on "connect" it gives me a message "Unable to connect the device".
I've done these procedures before, the first time I wasn't able to find my device (like in your video), so I just used a Mac and it worked. However this time (yes my screen broke again), I DO find the device, on a Mac and on Windows, but on both I get the message "Unable to connect the device".
The person who changed the screen for me accidentally touched the screen during bootup. Could it be it?
Yes, they need to not be touched as static electricity can transfer from the body to the screen completely throwing things off. It might have also just been something defective with the display as well or it wasn’t connected properly.
pleaase help me it said to me Couldn't find the unique calibration software for this device i have pixel 6 pro heeelp
Same Here. last timeit was successful
Bro i followed all steps .(success installed )but its not working
i love u
Thank you very much I had the same problem with the driver and I had no clou how to deal with it
Glad it helped
Hi, its says install complete, but when i go into settings. I get the message - Can't use fingerprint sensor visit a repair provider
Hello, did you find a solution?
You are wrong sir. I've replaced so many pixel phone display and thare is no fingerprint issue u have to put original fingerprint scanner from broken screen thats it
I managed to install the drivers and to push the installing.. but unfortunately the instaling said: "Couldn´t install the software"... I am using Android 14... What now?
NEVERMIND: Its done! Thank you so much!
How did you do it?
I'm trying to do it on my wife's phone running Android 14 and am getting the "Couldn't find the unique calibration software for this device" error and the install stops. How were you able to get it done?
i have the same problem, please let us know how you did it!
i'm really desperate to get this feature back
That happens when you are not in fastboot loader. Looks like you are at fastbootd screen. Select restart bootloader option and you can then install the software.
I followed the troubleshooting and your video. Google Chrome settings are correctly allowing sites to connect with USB devices. On the driver update, it states that my device is already using the best driver "MTP USB Device". I've tried it multiple times on two different laptops and still can't get it to connect. Any ideas?
If you go through the site on a Mac you won’t need the drivers. That may fix it. It’s possible you will need to do the update portion if you’re using a pc.
I followed the steps but it shows an error that "Couldn't find the unique calibration software for this device".
If you can get access to a Mac it will work right away with chrome.
@@FIXDPHONES Nope. Used it on a mac. Same issue as cannot find unique calibration software. Is it a issue of Android version as in the software for Android 14 isnt available on google's page or am i missing something?
Good one sir. But my fingerprint still did not work.
I followed every single step and it still doesn't work. 😢 While trying to enroll my fingerprint, it still says the same error message as before and won't push through. I wonder what's wrong when all the steps were successfully done.
Me too 🥹💔
useful
I have a pixel 6 and the fingerprint wouldn't work after the screen repair and a screen protector put on. it kept getting halfway through adding the fingerprints then it would say can't complete setup. when I took it back they said the screen wasn't aligned properly and now I can add the fingerprint, but it won't unlock the phone
before I try this I was told it would wipe my phone like my contacts and everything is that true?
If you are only doing the calibration part then no, I've never seen anyone lose anything. If you need to do the update part possibly but it should all be backed up to google anyway.
I dont know why fingerprint option is missing in my pixel 6 pro
Display is broken but working
But fingerprint is not available
What to do please help me
It’s possible that the display is cracked and interfering with the area the finger is read. It might just need a new display and be recalibrated
I tried this. My Google Pixel Pro 6 had its screen replaced. There is now no observable Add Fingerprint option in the Settings menu. Anyway, I downloaded the recalibration software successfully, and booted from Fastboot mode. Still no observable Add Fingerprint option. However, if I search the Settings for Add Fingerprint, I find it! When I click on the option it presents me with re-enter PIN which I do. Nothing happens. In fact I try this 3 times and dialog box pops up and says "Settings keeps stopping", whereupon I am presented with Info or Close dialog box.
In short, I seem to be screwed. Anyone seen this before? Any cure? TIA. 🙂
Double check the sensor is connected or try transferring the original or another.
Thanks guys, I'll try that.
Update@@betterwhenwet
Hello i already did everything you told but still not showing the fingerprint option in settings please help
same
I followed all steps. It said it was complete and that everything worked. However I still don’t see any fingerprint options in security. Any help would be appreciated.
(Yes i’ve restarted it about 10 times
I am not by no means an expert, but I am persistent. In my case, I bought a cheaper version of digitizer/display screen. I followed all the steps in my how-tos but the fingerprint option never appeared in my pixel 6 pro menu. The issue is to make certain you install the google usb driver an select it the windows 10 device manager. Once I got passed that hurdle, the google calibration software actually worked properly and quickly informed me that my device software was not compatible and needed to be replaced with a different build version. But when I tried to flash it, it came back as security locked and I needed to enable developer function, usb debugging and OEM Unlocking. But in my case, this option is not available on carrier-locked devices. So in my case, my device is locked by carrier until I finish paying it off. I have not paid my balance on the cost of the phone, so I cannot choose OEM unblocking. ATT will not give a waiver so the only other option I am aware of is to get a 3rd party to perform the carrier-unlock. !!! But be careful!!! I searched for a "reputable" vendor and thought I found one. They said they would do it for $28.00. But once I paid, they said I needed to pay them another $68 dollars and that was told to me in some fine print on the accept page. I would buy a new phone at 100X the cost before I give those shady cats anymore of my money. So, to be clear, I am only assuming that once my phone is unlocked the process I made it to with the software online will work but will require a factory reset as it is replacing the current software with one that will allow you to get the fingerprint software at least visible again. It will not fix broken or bad installed fingerprint sensors but may give you a fighting chance. Please do your own research, I am not a professional but did notice a huge change in options, once I picked the right usb driver and followed the procedures in this excellent how to guide. Good Luck and please let me know if this helps.
Same here!
same here ...
@@ChristianOBR
Same here! Did you find any solution?
@@srihari_karanth unfortunately not😔 I’ve had to live without the scanner
tried this step by step and still could not get this to work
Hello, did you find a solution?
@@CarlosRodriguez-nl7nt nothing I've seen has worked which is unfortunate so my only option is to take it to a repair shop
Don't forget to restart the device ones all other steps are complete or it will appear to not have worked.
Your device's current is newer than this repair tool has.
how does it differ on mac?
You don't need to install the drivers
Hello sir in my 6 pro fingerprint option not showing? Why
same
same
I got the same problem
Will it erase all data ?
No, the calibration wont erase the data
After installing also its coming same
Would you please help me
I need your help please my brother
You may need to update the device. Depending on if you have a Mac or not you might also need to do the download like I showed in the video.
@@FIXDPHONES my device is updated at last update and i still have the problem i am waiting google for a support if you find any another soultion tell me and thanks
@@achrafamir8356 Did you find any solution?
Thank you so much ❣