Fix - Garage door makes noise but won't open
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- čas přidán 25. 04. 2019
- In this video I'll show you the issue with a garage door opener that makes noise but won't move. The opener motor is fine but the shaft doesn't turn. Check it out.
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My website: www.fixitwithjerry.com/
Full write-up and Parts links: www.fixitwithjerry.com/garage...
Coupler: amzn.to/2Hig13O
Rigid Impact Driver set: homedepot.sjv.io/LEbKj
Cordless tool pouch: homedepot.sjv.io/9q5VW
Dewalt Socket Set: homedepot.sjv.io/jaoRe
Husky Rolling Tote: homedepot.sjv.io/5z9kj
Gorilla Step Ladder: homedepot.sjv.io/ejVnr
6-in-1 Screw Driver: homedepot.sjv.io/A5Jgj
Cordless drill pouch: homedepot.sjv.io/9q5VW
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Who else is here from their parents telling them to search it up😂
Right here… merry Christmas
I’m here from my husband telling me 😅
My mom in law
I'm 47 years old and when mom needs her kid to help I drive 5 hours to make it happen.
Lmaooo
Jerry, thanks for posting this video. This is exactly what happened to our door. All your tips and suggestions worked perfectly! Thanks!!
Awesome glad I could help!
I have to say this video was a huge help in fixing my garage door. Your video was the answer to my exact issue and I was able to order the part and repair my garage door without searching outside of this page. Now my wife thinks I'm a genius and we've saved some money! Many thanks!
Awesome! Glad I could help!
I think we are facing this problem exactly. Track chain is not moving but making the grinding sound on our garage door. Very informative video. Thanks!!
Jerry... you the man!! Your video helped me fixed my garage door. My coupler had broken off. Thanks again!!
Glad to help
Jerry: It is very helpful. I will try it to see what problem is with my garage opener. Thanks!
17 minutes
From start to finish, this project took me 17 minutes. The one thing I did different was to watch the driveshaft and learn the direction it was turning. Once I knew the motor thought the door was closed, I unplugged the unit, loosened all the bolts holding the motor, removed the two rail bolts, slipped the motor back, dropped the coupler in place, pushed the motor forward, reattached the rail bolts and tighten the motor support bolts, connected the trolly to the rail, test, and clean up.
Yes, it is that straightforward!
Thanks for your lesson.
Dr. Mike
You lost me at driveshaft
@@thischannelisdeleted The part that extends directly from the motor.
The drive shaft is attached to the motor. The coupler attaches the drive shaft to the rail screw (that moves the trolly along the rail).
I was into the video already, but your tool presentation at 3:23 sealed the deal. Great stuff, and thanks for the info!
lol, Thanks! Yea I had tried a couple times to get the perfect shot of each tool and finally I was like, screw it.
Found a replacement piece at a nearby shop and made the switch in about an hour! Thank you for this video!
Awesome! Glad it helped!
I used this video to fix my garage door. Thank you so much! Austin, Texas
Glad I could help!
Great Video. Solved my problem. I ran into couple of challenges. First when removing the 2 bolts from track make sure someone is holding the track as mine separated and fell. Second before replacing the coupler bring the carriage back to the starting point my manually rotating the track side clock wise until carriage is close to the motor. Once you connect the coupler it is almost impossible to bring carriage back. Whether using the adjustment screws or manually rotating as both motor and track is moving together thus negating the impact. Jerry mentioned this in the video but didn't emphasize too much. Other than that great video. Saved over $150 atleast on a service call.
Thanks AR, moving the trolley/carriage is definitely something I missed and didn't realize it until editing the video, I was lucky and able to move mine manually and with adjustment screws. Hopefully viewers find these comments and can avoid that.
Well done Jerry !
Thank you Jerry! This really helped me!! Love how you post straight to the point.
Glad it helped!
You make this look easy Jerry. Thanks for the great step-by-step video! You've got yourself a new subscriber--looking forward to more
Thanks! More content coming soon!
Helpful advice! Thank you Jerry.
Luckily this was my problem. Seemed like an easier fix than some of the other garage door styles. Thanks for the video!
Glad I could help!
Thank you, I will open it up and check to see if this is the issue. Step 1.
Thank you. Very good representation
Thank you! This happened to me today. Ordered the coupling and hope I can get this fixed soon.
Glad I could help!
Howdy! Thanks for making this video! Saved me time and $$. Appreciated🎉
Glad I could help!
Wish I'd seen this sooner... I was charged $100 for a service call which only diagnosed the issue (broken coupler). They told me to order the part, and then they'd come out to install it & refund $50... except that there would be an additional charge on top of that and it was unclear how much that would be. I did it myself! Thanks for your video - gave me the confidence to give it a try myself!
That's awesome! I'm glad this helped!
THANK YOU SO MUCH, really this was very helpful keep doing what your doing!
Glad I could help!
Thanks for the video, the repairs were identical to what you said.
Thank you, im learning alot about G doors, but still get nervous because i dont know alot about them, they do seem simple, just need practice troubleshooting, thanks again. Subscribed 👍
Glad I could help, thanks for the support!
Great work.
Oh man, thank you so much, brother.
I have the same problem just now..exactly the same part broke. Thanks for this video, now I can DIY fix/repair my garage door opener.
Awesome! Easy fix once you know what's wrong. Good Luck!
@@fixitwithjerry6161 i was able to fix it..thabks for your video.
@@jojob285 Awesome!
great video. It was exactly my problem. I'll post if I'm successful in solving it!
awesome!
Bro thanks so much for this! We had the same issue and thanks to your video we got it fixed up no problem
Glad I could help
Jerry, great video, thank you. It was exactly the problem I needed to fix on a similar Craftsman unit. It might be helpful to clarify the drive screw adjustment for the trolley. If the trolley is too far off from where it needs to be, the UP DOWN adjustments won't provide enough movement to correct it. I can think of two ways to do this: 1) before installing the coupler remove the opener cover (probably two screws under light cover) so you can see the limit switch assembly inside. The limit contact rides on the center screw that is connected to the drive gear. It rides between the UP limit contact and the DOWN limit contact on the two screws to either side. The trolley position on the track should "ballpark" match the limit contact position on the screw, relative to the UP and DOWN ends of the screw - rotate the drive screw manually to get it there, install the coupler, then follow the video. 2) before installing the coupler, run the opener to one end and note the direction the gear is turning while it runs. Once the opener gear is stopped, unplug unit and manually turn the drive screw in the same direction it would have turned had the coupler been in place, i.e. attached to the drive gear you just watched. Turn the screw until the trolley gets to the end in that direction. Then install the coupler and follow the video.
Yea you're right. I do mention manually adjusting the drive screw in the video but I should have made this more clear and mentioned this BEFORE installing the coupling. I realized this after shooting the video. I'm glad you pointed it out since I'm sure you're not the first one to have the same realization.
@@fixitwithjerry6161 This is now the issue I am having! The inner trolly is not adjusting correcting. It is only coming half way up and then slamming into the front of the garage. Please help!
@@ashleyhart-mcglynn7767 If you have already put the unit back together and tried turning the adjustment screws, then you may have to disassembly the drive screw from the coupling again. After that you can manually turn the drive screw and trolley until it mates up with the position of the carriage. I hope that makes sense.
@@fixitwithjerry6161 damn I thought I had this now I’m confused. Perhaps a video on this one aspect prior to putting the coupler in?
@@imanalien2222 I show the trolly and carriage at roughly the 2:50 mark. Since you have already put the unit back together, try using the manual release to lower the garage door. Then use the button to lower the trolly unit it stops. Disconnect the drive screw and manually turn it until the trolly catches the latch on the carriage. Then put it back together and adjust the open and close positions. Hope that helps.
Support local buissnes. Totally agree
Thanks for the help. I ran into a problem after I hooked it up. The motor thought the door was open. I took the motor back off and ran it once. Problem solved.
Great! Glad you got it figured out.
great brother our ancestors will bless you (in the name of vodoo spirits ayibobo)
Great tutorial.
Thanks!
Super helpful thank you
Glad I could help!
Thanks for the great video. Climbed the ladder over my car and sure enough, broken spline coupler pieces. Couldn't find the number on it (too many pieces), but looks just like yours. Hopefully it's just the coupler that disintegrated. Could the cold possibly do that? It's been below 0 several days now. Hopefully the part will arrive quickly and we can get back in business.
Very possible, the cold makes everything stiff and more brittle. Hope that fixes it!
Back in business! Worked like a champ. Only difference was we had to release the pin at opposite end of track to get enough distance between the two sprockets. Thank you thank you thank you!!
@@ccheney51Glad I could help!
Exactly what mine is doing. Gonna try and fix myself
THANKS
Thanks for the tips. I have a Craftsman garage door opener. The motor works, the chain drive moves but the door does not open. Not sure if something was disabled or not. The door opens very easily manually, where 2 days prior it would lock with the remote door opener. Thoughts?
If the chain is moving then it sound like you may have an issue with the trolley/carriage assembly. If you google it you'll see some pictures. It could be that the manual release function is not reconnecting to the trolley.
Thanks!
Thanks so much!
Great video jerry .. as an I&E Tech the first thing you should mention to homeowners before they do anything is safety. Thx for the upload man
Yea that's a very good point. I should probably have a disclaimer too!
@@fixitwithjerry6161 wouldn’t hurt lol
Great video! Those wires shouldn’t be hanging tho. U should tape them to the top or tuck them
Into the rail or staple them to the ceiling
Thanks, after the video I secured them in the track. I should have added that in.
Hi, I replaced the coupler following your instructions. Thank you! Unfortunately, the opener still does not work. The inside trolley is "stuck" past where it should stop; almost to the end of the track on the door side. Any suggestions?
Yes, there are two ways to fix this. If it's not real far off you can try to adjust the "Start/Stop" position of the trolley with the adjustment screws (should be located on the side of the opener). Or you can disconnect the screw from the motor and manually rotate the screw until it's in the correct position. Hope that helps!
Yeah! Probably means "Packaged in USA" but still made abroad. Especially with no any markings at all!
That was exactly my problem. If not for your video I would had spent hundreds
Glad I could help!
Aw, ours is a Chamberlain LiftMaster Professional Formula I....quite a mouthful of a name there, eh? It seems to be a belt-driven model.
The components will be different but the concept is the same. There may be a stripped gear or the belt may be loose and need adjustment.
Worked fixed my garage door. The "professional" wanted $500 to replace it.
Great! My goal is to help people. To be fair, I am a professional, and I don't think I could get away with charging $500 but I would have at least charged $350 to do it, lol. You're paying for the knowledge, time, labor, tools, insurance, licensing, etc. It adds up quickly and I feel like most people undervalue service industries in general. That's is with my own biased in mind, I work in the service industry and sometimes I feel like I don't get paid enough! Anyway, I'm glad this worked for you!
@@fixitwithjerry6161 I would have paid $80 to have it tuned and aligned. Using my ladder and tools already set up. The new unit is $143 in stock at my Lowes.
Good job 👍 and we'll explained new subscriber
Great, glad I could help. More content coming soon, we just bought a house (bit of a fixer upper) so I'm way behind on editing but tons of projects to do! Thanks for the sub!
Ok sooo I fixed that problem thanks to your video... however now the trolley that moves back and forth came out of the track. Well one corner of it. How do I put it back in the track
@@franktorres1579 Can you give me more details about how the trolley came out of the track? You may be able to disconnect one end of the track and slide the trolley off and back in from the end.
FixItWithJerry I really have no idea how it came out. Is there anywhere else I can send you a pic of it?
@@franktorres1579sure, fixitwithjerry@gmail.com
.
Hi, I made a mistake and didn't adjust the track trolley correctly with the up and down levels, after I changed the coupler I tried it without the door attached and the inner slide got stuck on the front bc it went all the way forward, any recommendations to get it unstuck? I've found videos for when it's stock in the open position but not for this. Thank you so much!!
You will probably need to disconnect it from the coupler again so the screw can spin freely. Then try turning the screw by hand, If it doesn't come loose then maybe try tapping on the trolley with a hammer. Small taps will work better that hard hits. It would be best if you could do this while someone also tried turning the screw at the same time. Hope that helps!
What do you mean to make sure it does not exceed the garage door limits? That’s the only thing that is confusing to me
If the trolly is positioned in a way to move farther than the opener is designed to move then you could cause damage. It is possible for this to happen since the drive gear can move independently from the drive screw when the coupling breaks. It's hard to explain, but basically the garage door computer loses the start and stop positions when the coupling breaks. This means it could try and move the garage door past the open or closed position. Most have fail-safes that will stop the door before damage occurs.
Hey Jerry. Why my garage door opener just hums but not open nor closes. It doesn't matter what remote I use, it just hums.
It is a Linear brand
I'm not sure about Linear but it could be something similar. Some garage door openers are screw drive, belt, or chain driven. The principals of operation are generally the same so you could have a stripped gear somewhere. Start with inspecting the drive components first. Keep safety in mind, don't do anything you aren't comfortable with. Hope that helps
I had a similar issue. Well it started not going down all the way. I assumed the chain had slipped, so I fixed that, but now I'm having the same issue. Sound, but nothing is happening. What's the most common cause with a chain drive garage door opener?
If you have sound but the chain isn't moving then there may be a drive gear that's broken inside of the unit.
Mine just does two loud buzzer sounds and doesn't open. The switch works. The door is balanced. Screw not moving.
It's probably a similar issue even if it's not the same model. Have you checked the drive and screw coupler?
@@fixitwithjerry6161 sure did. Took the whole motor assembly out, cleaned, greased, replaced a washer and spring, tightly put it back together, works again! So thank you. It's loud as hell, but it works. Any advice on the noise level? I'm not certain but maybe the more noise means it's going out? It's always been loud, it's just increasingly loud.
@@JonathanRogers1982 Yea that could be a sign of failing components or something misaligned
@@fixitwithjerry6161 yes could be. My guess is, the opener was a little too weak for the door and the screw drive was pretty old. Combine that with a previously unbalanced enough door and it's working overtime. Glad it's working now. We took it down and gave it to a neighbor, and replaced with a higher powered belt drive. It was easy to install and it's much quieter.
One of the wires (brown), of my geenie garage door opener is torn. Can you tell me how to splice it or replace?
What is this wire going to? Is it a low voltage signal wire from the push-button opener or is it a electric eye/sensor wire. Head to my websitewww.fixitwithjerry.com/contact-us/ and I'll connect with you so you can send me a picture. Maybe I can help.
It's not the for the sensor. Maybe for the rail/arm?
@@victorrivera7924 If it is heading away from the door and towards the opener button it's most likely for the push button. If its heading towards the garage door then it's most likely for the sensor.
Sounds like it was for the limit switch on the rail. Did you get it fixed?
So i was messing with my door, after doing the relacement on the coupler. And the trolley went too far forward and now its stuck all the way at the end of the garage rail. And my latch cant go forward enough to latch on. Can i manually move the screw back to get it to reattach?
Yes, I should have covered this in detail in the video but I missed that part. You can manually turn the shaft but you may have to disconnect the coupler again. Hope that helps.
@@fixitwithjerry6161 I removed the coupler to try and manually turn the shaft like you said. But it is very hard to turn, I can’t get it to move at all, any reason or tips for that? Or am i just not using enough force to manually turn it? I don’t wanna accidentally break that end that the coupler will need to fit onto again.
Hello Jerry I use marantec does can I still fix it
Depends on the type of drive system they use. Inspect it and see.
Jerry thanks for the advice I didn’t know how to do it so I called someone to do it but, thanks
@@brxlyx8189 Sometimes it's best to leave it to a pro! Hope it works out.
Thanks Jerry sometime it is best to leave it to the professionals like you
What does it mean when the reset button on the back is blinking? Is the motor gone? I have a craftsman.
Not exactly sure but this might help
www.searspartsdirect.com/diy/error-codes/garage-door-opener-repair/1234637/craftsman-garage-door-opener/0247
Help! I did replace the coupler as it was broken. Now my garage door track is moving with the inner piece but it’s not catching onto the door to open it.
I fixed it! I forgot to flip up the switch from pulling the red string
@@ashleyhart-mcglynn7767 Yep, that will do it, nice job!
My garage door not open more than half any solutions ??
Is this after the repair? If so, the coupling might need to be disconnected and drive screw manually rotated to the open position before reconnecting the coupling. I skipped that part in the video.
lol, took some creativity to end up with too different types of springs on one door.
Yea, I didn't do that. Not my door but I'm guessing they needed more lift since they added wood siding to the outside of the garage door, something I wouldn't recommend either. It's no wonder this coupling broke.
@@fixitwithjerry6161 That might explain it. Springs are matched to the weight of the door, so when someone changes the weight of the door, the springs need to be replaced.
Also, the middle spring is galvanized. Galvanized springs are not "true" springs. They get weak over time.
One of the problems with that is when people have garage door openers, they may not notice spring is weak until something breaks.
USA! USA! USA!
Hi Jerry that's you
Omg my grandpa put a lock on the garage door and I tried opening not knowing it was on there the hole thing starting bending and came off the track I finally got the wheels back on the track
This just happened to me. Part of the coupler fell on the floor ,unfortunately I can't fix it. For a $10 part I have to pay someone to fix it. So most of my cost will be labor.😢.
How do I turn the drive shaft manually to line it with the carriage? Mine is all the way at the end, very tough to turn backwards, am i being too weak or is there another method? Im worried it may break. Please let me know anyone😭
Make sure its disconnected from the motor. It helps to have another set of hands to push or apply pressure the trolly while you turn the drive screw.
Hi, that piece was replaced and everything was put back in place, but the door still doesn't open. It makes noise and the rail bends a bit and stops. 😢 Any ideas on what could be wrong? My craftsman doesn't have the white wires on the rail, but my guess is that the travel limits need to be adjusted?
It sounds like an alignment issue. Make sure you know where the trolly and carriage are. If the rail is bending then something is moving and trying to move past its limits. I would bet the trolly and carriage are not in the right spot. Start by using the manual disconnect and then press the open/close button and allow the trolly to move until it stops. If it hits the end of the rail on either side, then you need to disconnect the coupling and manually turn the drive shaft away from where it stopped. Hope that makes sense.
@@fixitwithjerry6161thank you, but after many attempts I got to the point that the door opens and closes fine, except it doesn't open all the way like it used to. That seems to be as far the travel limit going up would let me. Any idea why or how to fix that please?
@@youacct100 , You'll need to disconnect the coupler and manually rotate the drive screw either in or out (whichever direction you need) and then reconnect the coupler. I kind of glossed over it in the video and several people have pointed out that it can cause issues if the door has moved too much when it was disconnected. I may need to edit that into the video somehow. Anyway, hope that helps.
That pcs is between the two ends how does it completely come off just trying to understand more...
Can you be more specific? Do you mean the coupler?
@@fixitwithjerry6161 hi what I mean is it looked liked you reinstalled it between two ends if it is tight how did it come out of place
@@vcolet2011 You have to loosen the bolts to get the two gears to spread apart. I do show that part in the video.
I just fixed the coupler now my garage door goes down but immediately comes up. How do I stop this?
There is probably an issue with the trolley/carriage alignment. Start by disconnecting the garage door with the manual release in the closed position. Then cycle the open/close button. If the trolley hits a physical limit and bottoms out before it stops on its own then you probably have and alignment issue.
@@fixitwithjerry6161 Your so Sweet to get back to me I appreciate it. I got the coupler on in 10 minutes. Then it took over 2 hours to adjust door & carriage. Walked away came back finally got it. Your video was Great! Thank you!
@@conniadams9525 Glad it helped!
look at the springs lol
Yea, I didn't do that. Not my door but I'm guessing they needed more lift since they added wood siding to the outside of the garage door, something I wouldn't recommend either. It's no wonder this coupling broke.
SLAPCHAT
I'm glad you hung in there, not everyone can tolerate me for 6 mins and 54 seconds straight. lol.
Jerry, I need help my garage door open halfway, then don’t want to close 🤔 how U fix this? Sorry I leave way to far from you
It's hard to troubleshoot without actually being there but it sounds like there may be an adjustment issue. Did this happen suddenly or after damage / a repair?
@@fixitwithjerry6161 suddenly
@@Beluel Check to make sure its not binding up somewhere. It would be unusual for the opener to lose its open and close stop settings but you could check that too.
@@fixitwithjerry6161 thank you Sir I’ll try that
Not an easy fix for a woman that cannot fix a screw
Do u really throw ur tools around like that? 🤣 No one talks about the blk grease gooey stuff that happens? I want to know why? To much grease? Garage to hot caused by sun beating into the garage?
The heck you’re throwing tools around? Nobody has money like that.
If they can't handle a light toss like that they won't make it a week on the jobsite with me.
Throwing the tools made me turn the video off.
So dry humor isn't your thing. That's fine, did you fix your garage door?
@@fixitwithjerry6161 Aww, that was THE BEST PART OF THE VIDEO!
🙏🌞