I CHANGED MY MIND about a previous video...
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- čas přidán 21. 06. 2023
- Although I was initially impressed with the Veyz Sustainer system, so many members of the audience have reported bad experiences, I am making this follow-up video to address these issues. What I thought was a great, affordable alternative to the Sustainiac and Fernandes Sustainer systems might not be as good as I thought.
My original video: - Hudba
Hey guys, quick note here to address something in the comments: regarding making an install video or posting the wiring diagram, depending on your guitar, pickup arrangement, and the sustainer purchased, the wiring diagram will be different. So the wiring diagram that worked for me, in many cases, will not work for someone else.
See my post. They also refuse to honor their warranty after I got shipped one with faulty soldered connections.
Max that’s not the end of the story. Everything you said is true but also when I did get it in it did not do what my Fernandez sustainer did. It sustained a note but would not let me change that note as it should. The guy at Veys said that normal and told me I was using the wrong strings and that I could only use Ernie Ball. To humour him I put some EB on the guitar and when that didn’t work he became abusive. You need to put your message across in stronger terms. Stay away from these guys they are bad news
The toughest part about situations like these is that a CZcamsr can only say what it was they received and how it is working for them. Remember folks, it is only 1 example of the product, not the whole line.
Exactly. I enjoy his reviews but glad he did a follow up. Great content!
Demonstrated integrity. Very well done.
Most players have “a guy” that can assemble & wire a partscaster, drop in pickups etc,… Guitar Max is thorough truthful & conscientious.
That's why I buy stuff he recommends .
@@stephenhensley5631 Got me into Harley Benton! No complaints there. Will be a reoccurring customer for their products.
I truly appreciate your candid approach, Max. Though I am not interested in buying the Sustainer system, very few come back as you are doing here to do a follow up. This information is good to know. I build my own guitars now (electrics) and some of these new details is good to know.
Another problem you may run into with their customer service nowadays, could be an AI, instead of a real person, and that opens up a whole 'nother can of worms.
When it comes to sustain, I depend upon the construction of my guitar and the settings on my amp. Generally, for all general uses, that works for me.
Number 1 reason I love this channel is honest gear review thanx Max 🤠❤️
Great follow up. Honest and fair…..typical content from your channel! Thanks.
This is something that is rare in CZcams: an uploader who cares more about the truth than his ego. I don't know anything about this product, but THUMBS UP!!!
Meh.
I think it's great you made this video, you didn't have to but it shows you listen and care about your channel as well as your viewers. Most people don't
Honestly I had a bad experience with their "sales representatives". They have like a dozen different people with the "Veyz" name in their profile on Facebook and Instagram which makes it all too confusing. I've seen a bunch of their ads for their custom guitars, which frankly look and sound very professional, and I was interested in ordering one. But each salesman gives a totally different price for the same specs which threw me off. I got anywhere from $700-$1200 for the same quotation question. They got defensive when I asked about the production process and pictures of their workshop for some reason. Anyway I respectfully backed out of the deal, but one of them called me a swear word in Indonesian lmao. It's a shame since their work seems nice.
sounds like a good warning to stay away.
I'm an Indonesian, what you said, that's also what turned me away from his products too. When I asked "from which account / e-commerce website should I order", basically he said every account is handled by different person and they're given commission for each sale. And he sells them cheaper to local too.
Great video, you show that you take pride in your videos and have integrity. Most people don't do what you just did. That's why I watch your videos. You're a phenomenal guitar player and you open up my eyes to gear I might otherwise not even know is out there. Keep up the great work.
After watching the first video, I decided to look into purchasing a sustainer from this manufacturer. I went ahead and made the plunge since it seemed affordable and I like to challenge myself with new things with the guitar projects I tinker with. While the ordering process wasn’t what I was used to, the sales rep was clear enough to get me through the process without too much of an issue. At the price that this was offered, I have no expectation of customer support beyond the sale, so once it arrives I’m going on the assumption that the rest is on me. Hopefully it all works out.
How did you transfer the money/make the payment? That's the part that seems sketchy to me.
I ordered one and i payed with paypal
After I requested my specific pickup style I was sent a PayPal invoice. Since I have used the same process to sell custom T-shirts myself, I was familiar with the process.
Don’t hold your breathe for it working out.. he is an absolute liar
I received mine and install was a little trial and error but worked. Everything is good with the product but communication. It is a “mom and pop” style shop with homemade electronics. As long as you realize that your fine. It is a different time zone as it’s on the other side of the world, they would usually respond within a day.
Integrity, honesty, clarity.
Rare things these days. Very commendable!
I absolutely believe (and I saw that 1st video) you are honest in your presentations. I discovered Wolf/AIO guitars and purchased 3 because of you channel, an Xavier purple Floyd Les Paul because of your channel and many, many others including my Fender GTX amp!
Unlike pickups, with sustainer circuits there are so many variables I personally only own guitars like my Jackson PC1 and Burny's and lately, several Schecters that come from the factory with them.
Keep on with the great recommendations and amazing playing!
Max, you are such a talented skilled person and knowledgeable at the same time you how to deal with everyone very politely and the end result it seems you always achieve it. This obviously experience, talents, knowledge, gifted and you have a great future a head of you that's why we salute you. Best regards from ENGLAND 🏴 👍👍🤘🤘
This also says a lot about the fact that people are so used to living in an Amazon world now where you can easily order with just a couple of clicks. And even more important, you can usually easily return it for a full refund. And with so many scammers out there, people are skeptical.
The VEYZ circuit has no Automatic Gain Control, unlike the 2 main manufacturers. It's a basic, hobbyist, LM386 circuit.
Thank you for looking out for us. You are a good guy and love your videos.
Max, I like your channel and think you have integrity… this shows it! BTW, I installed a Vega Trem V2 on my MIM Tele… I bought the model where you have just 2 holes to drill… it was a pretty easy install… I think the V2 is a good trem… it’s stiff compared to my Deusenberg trems, my Bigsby trems, and my Strat, Cyclone and Jaguar trems… it stays in tune and works well, but it’s subtle … I’m glad I installed it
Huge props to you and a lot of respect earned. I’ve been looking at a lot of guitars with Sustainiac pickups and came across your video a couple weeks ago, I was seriously considering purchasing one of their sustainers and installing it myself but I’m not the best electrician and this video saved me a couple hours of headaches. I hope with a vid like this they can “clean up” some of their quality control and sale issues.
But cannot thank you enough man, not many people would do a follow up video like this and be so candid about their feelings towards the product/company, hopefully this motivates them to improve their business/product
Max, here’s my experience with Veyz, I was going to mention in the first video, but didn’t feel comfortable. I ordered a system back in 2021. With the intent to put it into a Peavey Raptor, I know, first mistake. It did work for a while, was going for a Jackson PC-1 style pickup styling. IIRC, they did send the diagram in the mail, and did send in our conversation on WhatsApp (which was a red flag for me).
But after a while, it stopped working, had to replace a on on switch, before that, I tried to make it work, but after a while, stopped working. I regret going with them, should’ve went with Sustainiac, even if it cost me more. Or put it into a better husk.
I partially blame myself, but they could’ve helped a little better.
Your honesty is greatly appreciated
Thanks for the follow up on this sustainer. Now I know what to expect when I get around to ordering one.
I really appreciate this, normally as long as a product is good for the maker of the video maker thats all that matters. So you have gained a subscriber for giving a voice to us without one. (Or without a channel to reach the public).
Thanks for the heads up, Vincent Vega!
Glad to see this sort of follow-up. Really shows that you've got some true integrity here. It's why I'm subscribed!
If people are interested in sustain guitar tech, I recommend checking out what Cycfi is doing with multi-channel sustain. Not very affordable though :-(
Happy Birthday Maxxx! Many happy returns of the day! Love, Mom
I appreciate that you made this video, most CZcamsrs wouldn't bother. I don't think there would be anything wrong if you didn't post this, for the record, but going to this length to inform us shows me that you care about people being happy with the product you are demonstrating.
Thanks for the update Max 🤘🏽
So refreshing to see someone with some personal and professional integrity instead of the normal slew of YT 'celebs' who just go radio silent about it. Not surprised, though. Max always seemed like a standup dude.
Thanx for this video. This system WAS on my future list, but now I'm gonna hold back a while. Thanx a million for the word up !!!
Hold back - it’s a nightmare and it is not the same as a Fernandez even when installed. The circuit is very small and does t produce the same effect.
Thanks for the update I'm still going to buy one (eventually) 😊 but I was always planning on having it installed professionally
This video doesn't thwart my plans to do this to my strat, HOWEVER - I'm a 45 year old lefty who's basically HAD to learn how do wire/modify/swap everything to get my guitars - some have been righties - playable, with correct intonation & all - I really APPRECIATE the first review G.M., because I LOVE the sustainer effect!! But very commendable of you to keep us all in the loop on what to expect. 🤟
It was 130 shipped a few months back when they were slow. it works. If anything happens to it I would buy the real sustainiac to replace it because I’m hooked. I added it to an Ibanez Jem555. It is so fun to play….
Thanks for the info, Bro! I also tried to order one, but I got shuffled around so much, I came out a few cards short. So I managed to save up or splurged, for Fishman Fluence Killswitch Engage pickups. 🤘
It’s good that you did a video like this. Hopefully the people who makes those pickups se this and improve their organisation.
I like that you did this update.
Oh man, I thought this was gonna be about quality. That's good to hear, to be honest. I have had a Sustainiac for over a decade, it was a waaay bigger hassle than what these ones look like to install. These look pretty simple.
Something I thought was going to be an issue is the models that appear to have metal pickup covers on them, because if you read the manual for the Maniac Music Sustainiac, it figuratively says it cant go in any guitar with metal pickup rings, with a metal cover installed on it, on a guitar with more frets, or pretty much any guitar or else it will cause unwanted oscillation.
Again, good to hear that puchasing and getting a diagram is the worst thing with these. If anything, this sold me even more. I mean, they are pretty much half the price of a Sustainiac.
Good on you for following up!
Good call, thanks for that Max!
It's always best to be well informed before you buy components - but especially if you're hoping for a plug & play solution. Which it rarely ever is anyway 😉🤣
I'm quite well-versed in electronics, so I'll take a look - who knows... 😉
I think this is a great opportunity to point out that when it comes to guitar techy/geeky stuff like modding there are TONS of forums to join and interact with. 99% of the time there's gonna be people on that forum who know more than you on what you're dealing with. So even if that company doesn't get back to you, don't assume you've wasted your money or time. In my experience, the guitar modding (and especially DIY electronics/pickups) community is always looking to help share information whenever possible.
Thanks for the follow up. I personally won’t buy anything from anyone who makes the purchasing process needlessly complicated. Add to that the lack of customer support and I will have to pass on this sustainer system.
Love your honesty.
That's why forums exist! It's a collective knowledge platform when companies refuse to do this kind of support! I got a used JS32 Kelly, I couldn't even find a generic HH wiring diagram that was exactly the same this one was, got into forums, ended up buying an emg solderless kit for passive humbuckers! Even if you lack skills you can still do
Thanks for the heads up 👍
Nice update and well said! I am actually considering a sustainer of some type for my Schecter Blackjack Avenger. This was one of my considerations, but, after seeing this, I may just go with a different manufacturer.
For what it's worth, your original video led me to order one, and I'm very happy with it. Got a zebra sustainer and I like the look better than the official ones.
Cool choice Sir. Thank you.
You're signature guitar is awesome. I can't stop thinking about it. Just wanna say congratulations. You deserve it. Don't tell Agufish but I like yours a lot better.
I think that is awesome, to have the option of this budget friendly sustainer system etc. One of their head guys that runs their socials keeps trying to get me onboard, or at the very least buy a few units.
But I'm content with my setups, and pickup choice already. I do think it'd be cool to throw one in a random axe one day sure! But man, I get bombarded with "Can I interest you..." many times. I still have mixed emotions about it all, especially after hearing all this. Lol Great vidja as always Max, super informative! 🤘🤘🤘
Total respect for revising your opinion, I really appreciate your honesty 🤘
This is why YOU ARE the man Max! Thank you.
Thank you for posting this! You’re a good fella.
I had considered ordering one of these, because the cost of a guitar fitted with one is usually a little pricey. I probably still will order one. Thanks for the update and information Max!
I love Max’s channel, and appreciate him changing his mind about recommending this product. As well as poor customer service, the company is not licensing the technology and using the trademark without permission.
I bought one before your video was out. I thought “uh oh - this won’t end well for Max and his subscribers”.
Dude was high pressure with the messaging. The end result was not great at all. The wiring diagram was difficult even for my luthier. It worked just okay in sustain mode but in octave mode it was hot garbage.
He continued messaging me trying to sell me more to the point where I had to block him.
Oh no!
Thanks for making this. Almost ordered a set of them.
Great video!
Sounds complicated.... But why is it so....Stay honest and hang with your integrity Sir... Awesome 😎 Thanks
I went to the forums after seeing the video, and there were a lot of complaints about not being able to get it to work properly.
I think the "customized" part is an ill thought out sales tactic. Ayyy, custom built to ordah!
Single coil or humbucker sized, maybe an option for active or passive pickups, done. Four models total, easy to access online installation instructions - like any pickup manufacturer does with their color coding, for example.
Excellent follow up. The power of the internet helps the community.
Hi .. I also ordered asustainer pick up from the same company that you ordered from and I place the order after I watched your video. Thanks bro…you are awesome. It is true that when we place an order we will communicate with the seller directly thru text massagers and lastly about the payment is thru PayPal. It will take sometimes for the pick up to be delivered to you but they will definitely delivery it to you and yes the company will provide you the instruction about how to instal. I got mine and I have already install it to my guitar but of cuz I don’t do it my self 😂 bcuz I’m suck about tech thing. So I went to my guitar luthier shop to get it done and it works!!! Thanks again bro
Good update .
Appreciate the update as I just received mine Monday. No worries for me I have an electronics background. I did note the lack of schematic or diagrams but meh. You are correct though, if someone doesn't have experience wiring guitars this isn't going to work for them easily. The toughest part for me is figuring out which guitar to stick it in 😂. Thanks for bringing this affordable option to light!
Thanks for the info!
and was it working for you? I still cant figure out why harmonic mode doesnt work
Can you share with me, how you wired it? I'm one of those guys with not a lot of experience in wiring🙂
Good video. I was going to make a video similar to this one but I imagine no one would watch it or care. Your summary is very similar to mine; not for everyone but cool. I like the veyz sustainers I have and will likely acquire more since they're affordable and work well. It's good to find a musician who's capable of nuanced thought.
thanks for that information very helpful.
Thx Max not many people follow up or follow through these days! 🏆🎩🤘🦇
Props to you Max for being true and loyal to your fans to warn them about some things that are not cut and dry. A new company has to go through growing pains to get things strait. That company should post their wiring diagrams online. This is why I stick with SD and Dimarzio that are tried and true in industry. The less headaches the better.
The company has a great product but lousy marketing. Weird.
I got a kit from Veys last year and had the same problems as you describe on this video. The order process was unorthodox to what I'm used to but it arrived all the same. I was initially worried it was a scam but that was an unnecessary concern. I had no wiring diagram supplied with the kit and I could only find a low resolution pic on the web which was almost impossible to see. The worst thing was, it failed after two weeks and got no support or offer to send it back for a replacement or refund. I have now bought a Schecter C-1 FR S SLS Elite with a Sustainiac pickup pre installed which I should receive tomorrow.
After Max did his video, I went to the site. It is a cool product. But then I saw that gettting it was way too convoluted so I gave up. I think I made the right decision. Thanks for this follow-up Max.
Yeah no way Im chatting back and forth over whatsapp, or any kind of messenger service, when I expect to be dealing with a legit company
Good job. Informative and objective, didn't belabor the point.
I had a great experience with them. Ordered mine before his video though. You do have to message them but they’re pretty responsive.
I had the same experience
Hi Mr.Jordan, thankyou again for your review here, its me Ega, the guy who sells to you thru reverb, i am starting selling their product since 2021, i hope i can change thing or two for this potential product. Regards❤
Glad to see this video. Here's the message I posted on the previous video :
"Man, this Indonesian brand is a counterfeit of Sustainer and Sustainiac. They approached me as well. It shouldn’t be promoted, even if it sees to work well at first glance. Also, like those kind of “brands” they create dozens of profiles on social medias to spam their products on groups and people who like Satriani of Vai. Of course, I’m at you disposal to give you further information. I’m easy to find on social medias. Cheers"
This kind of brand shouldn't be promoted for ethic reasons imho, because they steal from other companies and they're in direct concurrence with the same companies. As I was suspecting, reading people complaints just confirmed what I thought of the lack of quality on those pickups. The inconsistency is why a real brand has quality checks over the building process. As a content creator I think it's our responsability to bring our audience the best guarantees on the products we present on our videos.
Also in cas you didn't know they still use your video that they have re-uploaded on their channel to promote themselves.
Thx for the update max
Im in a couple other neiche communities and ordering stuff is always a hassle but the good news is it usually gets better as the communities and sales grow
Max, your integrity is showing again.
Are these licensed? If not, maybe that is the reason they keep a low profile with no website.
Thanks!
So if I order one, ask for the MAX™ version? Got it. Haha, in seriousness though: thanks for your integrity Max! You're appreciated.
Thanks Max. What I am wondering is the tone of the actual pickup? I know we can hear in your video but that's how you set your tone on the day. Which pickup would you compare it to if any?
Damn this sucks to hear. It seemed like a game changer SPECIALLY with the humbucker option... I've been thinking about these a lot and definitely planned on trying it out once I have some extra funds. Hopefully they tighten things up.
They actually reached out to me wondering if I'd be interested in working with them and order product. But I found the communication less than professional and it turned me off from further dealing with them.
Videos like this only increase my positive judgement towards the content creator. Anyone who is open to making a video saying 'I may have been mistaken' tells me they have the integrity I want in someone I look to for advice and tips. Good on ya man. You have my respect.
Meh.
Do they make a single coil version of the sustainer ? Id love to hear that if they got one. Thanks for the update video. :-)
No such thing, yet.
Wow! I had their page bookmarked and kept open on my phone because I'm interested in adding this to my custom Ibby build. After looking things over, I think you either get a pre-built kit or you get it custom. If it can be custom, they would want to know your wiring setup and wire up a system for your guitar right? (just guessing here) I could understand the back and forth in this regard. Or they can finally get to a point where they can create a 'one kit for any guitar' type thing? 🤷🏾♂️ I've have made some transactions with over sea dealers like this before and I've had good experiences for the most part.
Im going through this with them right now. I’ve had nothing but problems. Ordered a guitar from Gibson with the intention of adding this immediately. I’ve played my guitar twice due to having nothing but trouble with the set up, due to no clear instructions, and slow responses.
I ordered two sustainers in the humbucker version about a month ago...currently i'm still receiving mails from them which sustainer i want to have...i'm very curious what i will get, if i get anything at all...hope at least the sustainers will work..from their sales and customer service i expect the worst...
I am not sure if anyone else is having this issue but I bought one a few months ago and got it installed by techs and it seems that the neck pickup output is stupid low so I am not sure if it’s the way it was wired.
I’ve owned a few Sustainiacs and Fernandez sustainers and the output on those are low but not to that they aren’t even picking up the signal.
Could you make a quick install video for the Veyz Max. Thanks....
Ok honestly it sounds like a great deal. So maybe if you do it again make an install video. Give everyone else some insight and let them see what to expect. But even if you don't ever do anything with it again it's still cool to know sustaniac is not the only option
Nice following up video! Fernandes sustainer is still good to me!
Hello Max, i wonder if your sustainer works great with 1 and 2 string? Mine dont
Max do you think the MXR EVH phase 90 is worth buying ?
Hi max eh! It would be good if you took a look at the brand from Perth Australia called Ormsby Guitars since it is a very new brand for me personally and it seems to be good and high-end so much so that I would like you to decide on it one day. A segment of this brand in particular, even more so the headless fly v and the traditional fly v since these fly v have a familiarity with Rhandy Rhoads' guitar the link in the descripction this up ☝😎
and you think Max has the time to look at every guitar brand some salesman wants him to look at? Really?
I did in fact deal with veys through messenger and my wiring diagram came same way.
I will say I talked to someone on Instagram and he’s def on the tech team. I’m hoping I’ll have a better experience. Fingers crossed.
Hey max if you’ve got a wiring diagram how about putting that diagram on screen and let us take a screenshot of that up so we can take a picture of it and use it incase we don’t get it
Just a suggestion, Maybe you could scan the "correct" wiring diagram you have and post it up here for those who have had no luck getting the correct one or getting any at all.
Wait till Sawtooth guitars comes out with theirs .
Hook your boy the Bald Headed Shredder with Sawtooth guitars !
to be able to buy in a normal fashion is all that buyers want ...not a convoluted process.
well done max