Here's Why Your PS5 Won't Update Anymore

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  • čas přidán 28. 06. 2024
  • Why your PS5 won't update system software & how to fix it!.. If your Playstation 5 stopped updating software or has error when system software is performing the update, this is what to do! Fist, I recommend updating your PS5 using a LAN cable ethernet connection. Doing this can help with problems downloading Playstation software updates. Next you can try forcing the PS5 to perform the system update in the settings menu. If that doesn't work, you can use the Safe Mode feature on Playstation 5 and update the software with Internet connection or USB. Doing this should fix the problem if your PS5 won't update.
  • Věda a technologie

Komentáře • 330

  • @Vinny2
    @Vinny2 Před 3 lety +210

    Next video: Why is your PS5 not turning on?
    John's Answer: Because the switch is off.

    • @RasenRendanX
      @RasenRendanX Před 3 lety +19

      Sometimes simple questions require simple answers

    • @briceosteen9934
      @briceosteen9934 Před 3 lety +2

      Tamil ah bro

    • @abishekk4436
      @abishekk4436 Před 3 lety +2

      @@briceosteen9934 naa tamil bro

    • @niklas_66
      @niklas_66 Před 3 lety +4

      Completely true. Usually I love his vids and find them useful, but this is something which is too obvious to me

    • @ChrisXIllustratesXGaming
      @ChrisXIllustratesXGaming Před 3 lety +1

      Spongebob: Write that down Patrick! Write that down!

  • @sonicthehedgehogca
    @sonicthehedgehogca Před 3 lety +6

    Good that you made this video. I had a couple times a slight glitch. So when I checked it didn't update. I looked at the version number then went into safe mode and sure enough it allowed an update there. Seems still some people think the rest mode problem is around and it shouldn't be

  • @ImApizzaShip2U
    @ImApizzaShip2U Před 3 lety +26

    haven't really heard this one before. That a rare issue? 🤔

  • @justinmckenzie3318
    @justinmckenzie3318 Před 3 lety +13

    Nice. Thanks for all the help like usual. All this PS5 help/troubleshoots will come in handy whenever I either get a launch console or one of the new variations of the console. Keep up with good work.

  • @RANDOMUSEDNAME
    @RANDOMUSEDNAME Před 3 lety +16

    Who else thought the title made you think Sony isn't updating the ps5 anymore

  • @GazMoore
    @GazMoore Před 3 lety +23

    How about a cleaning of the dusty console John 🤔 it would be much appreciated 👍

  • @JoshuaLeggans
    @JoshuaLeggans Před 7 měsíci

    It sure did boost my internet connection a little bit you just earned a like and a sub I hail from America be safe out there my friend!

  • @Ethan.4
    @Ethan.4 Před 3 lety +55

    It does it automatically huh learn something new everyday

    • @markpugh6808
      @markpugh6808 Před 2 lety +1

      Well yeah the PS4 automatically updates too the only way it won't is if you have automatic update disabled or your Internet decides to go off

  • @toxicninjagaming
    @toxicninjagaming Před 3 lety +14

    Get this man to 1mil subs already. Videos are short and concise. Always great

    • @JohnGlasscock
      @JohnGlasscock  Před 3 lety +1

      Thank you 😊

    • @toxicninjagaming
      @toxicninjagaming Před 3 lety +1

      @@JohnGlasscock naw man. Thank you. It’s so hard trying to dredge through bullshit videos for something that are 10-15 minutes when could easily be explained on 2-5 minutes. You sir thank you 🤘🏻🤛🏻

    • @jadissandoval5361
      @jadissandoval5361 Před 3 lety

      @@JohnGlasscock BEST MONITOR FOR PS5???

    • @buddyholly5246
      @buddyholly5246 Před 2 lety

      Why? It’s literally the same information brought to the PS5. Controller not charging? Take controller cable and plug it in. Now your controller should charge.

  • @policycompare3671
    @policycompare3671 Před 2 lety

    After messing about for hours, this video solved this issue in 5 minutes. Thanks buddy

  • @julietvelarde1448
    @julietvelarde1448 Před 2 lety

    I bought my PS5 beginning of the year and I gave my PlayStation 4 to my son. my 5 was working perfectly fine until I re-signed into my PlayStation 4 and ever since then in April it has not been updating and I finally came across this video today and it worked . thank you so much.

  • @Yukiblackcat
    @Yukiblackcat Před rokem

    Thank you so much for the help I had a really hard time with this

  • @_MLSsR
    @_MLSsR Před měsícem

    This video really helped i use the safe mode technique it actually worked thank you so much have a great day and keep up the good work❤🎉

  • @jasperb29
    @jasperb29 Před 2 lety

    Thank you so much this actually just helped me a lot

  • @qaishassan8776
    @qaishassan8776 Před 3 lety +180

    Me who doesn't own a ps5:👀hmmm interesting

  • @skx9747
    @skx9747 Před 2 lety

    THANK YOU SO MUCH . Very helpful

  • @JJScott-ob2fl
    @JJScott-ob2fl Před 2 lety

    Also, I had luck clearing the system cache and retrying the software update. Worked like a charm

  • @muhammadnabilfikribaharula6669

    Thanks bro! My ps5 stuck at download page not downloading anything.. So i tried the way u teach to enter safe mode.. It works!!

  • @tofealwerfaly3498
    @tofealwerfaly3498 Před 3 lety +7

    I'm having this issue rn 😕
    (Trying to do the second option)
    Edit: it worked, thanks alot John

  • @UnknownZA
    @UnknownZA Před 2 lety +11

    You missed most probably the biggest issue if your PS5 isn't updating. The SSD is full. Check your storage, if full, delete some old media/videos/pictures that you might have captured during gameplay. I would say if you can clear 20GB of data, then you should be clear. I suppose 10GB would also do. Freeing up only 2GB of data might not be enough. I actually had a game patch complain that there wasn't enough space to install the update. I can see the same being for the OS. On the PS5, SSD space is a commodity.

  • @DeGuzJosh
    @DeGuzJosh Před rokem

    Life saver. Not sure why the update wasn’t going through, but it worked perfectly fine when I did it through Safe Mode.

  • @RyRy__7
    @RyRy__7 Před 2 lety +1

    Love your videos man, every single one is helpful. Have you got a 120hz monitor for the PS5 yet?

    • @yootyler
      @yootyler Před 2 lety

      Yes he does I watched a vid and he said what monitor he has

  • @CARLGULA
    @CARLGULA Před 3 lety +1

    Another fantastic video! So far system updates have been pretty straightforward, when I awaken my console from rest mode the update is already downloaded and waiting for me to press install. Nice to know there's other options.

  • @jk13459
    @jk13459 Před 2 lety

    Thanks for the video…the last option worked. I wonder why we’re having this issue.

  • @venxzo
    @venxzo Před 3 lety +2

    Understandable, have a nice day.

  • @noquarter28
    @noquarter28 Před 3 lety +5

    @JohnGlasscock Great vid as always, but I'm curious about your monitor!! Do you have a vid on it that I missed?

    • @S3XY1S
      @S3XY1S Před 3 lety

      He might have the BenQ EX3203R, but I'm not exactly sure.

  • @cardude4life09
    @cardude4life09 Před 6 dny

    Thank you so much, you're a lifesaver❤😊

  • @Csthedirector
    @Csthedirector Před 2 lety

    This worked! Thank you!!

  • @godlycuhs7224
    @godlycuhs7224 Před 3 měsíci

    Thank u 🙏🏽 ur video was helpful

  • @drigoncz3183
    @drigoncz3183 Před rokem

    Thanks for the help my ps5 showed it would take 106 minutes to make the latest update and sure enough i tried the safe mode method and it's smooth as butter

  • @ogmasterassassin
    @ogmasterassassin Před 3 lety

    First And Great Content I Really Love Your Life Hacks

  • @Vinmationgaming
    @Vinmationgaming Před 2 lety

    Thanks for the info.

  • @winstonsmith8597
    @winstonsmith8597 Před 3 lety +3

    My God. I had same issue on my (now) bricked PS4. Good to see somethings do not change.

  • @Jgunz123
    @Jgunz123 Před 3 lety +19

    I turned off automatic installation but left the “download updates” on. I like to read what’s new in the updates.

  • @christianbatac1029
    @christianbatac1029 Před rokem

    You should make some top list important accessories or gadget that needed to buy for the PS5 consoles...

  • @detailedfocus2487
    @detailedfocus2487 Před 2 lety

    Awesome video ❤️

  • @keycag6493
    @keycag6493 Před 3 lety +1

    I think the title of the video is inaccurate. I don’t think it’s intentional. Your video doesn’t say why it’s not automatically updating, just how to go in and update it if it didn’t automatically update.
    I haven’t had this issue yet, knock on wood lol. But, if it did happen I’d be curious as to why? Also, once you follow your tips on updating manually, will it start auto updating again on the next update, or will people with this problem keep having the problem?
    Sometimes when you read something online, without hearing tone of voice, it can be misinterpreted. I don’t want to sound like a negative Nancy. I wasn’t trying to come off aggressively or anything. I really enjoy your videos, and you put out very informative content! Thank you for all the help you give people!

  • @sweetpotato6827
    @sweetpotato6827 Před 5 měsíci

    Thank you 😊 it worked for me

  • @pack-a-punch8586
    @pack-a-punch8586 Před 3 lety

    Title slightly misleading, but really informal video mate

  • @VetteJay126
    @VetteJay126 Před 2 lety

    Thank you so much!

  • @PokemonXSam
    @PokemonXSam Před 2 lety

    Brilliant, thank you. Safe mode worked for me... Didn't even know that existed 😂

  • @CourtneyPittman2418
    @CourtneyPittman2418 Před 3 lety

    Quick question do we know if and when Netflix and Disney Plus App will have 4k streaming ability with PS5? Love your videos by the way!

  • @rahelehbarakpour1488
    @rahelehbarakpour1488 Před 2 lety

    please make a video about how to clean the buttons for sticky buttons

  • @firstlasts9630
    @firstlasts9630 Před 2 lety

    Ive had the issue of a cpl games not updating after the updates were downloaded. But going into safemode and clearing the cache solved that...the next option would be to rebuild the database

  • @josephmurphy8213
    @josephmurphy8213 Před 2 lety +1

    I noticed after last system update for PS5 and PS4 that i cannot download purchases anymore or any game from my digital library.I also noticed that while browsing the PSN Store i cannot watch trailers?

  • @jorgecrowgaming4095
    @jorgecrowgaming4095 Před 3 lety

    I like that BenQ what model it’s?

  • @bigboydrip2356
    @bigboydrip2356 Před 6 měsíci

    helped a lot!👍

  • @AnAutumnWindRaids
    @AnAutumnWindRaids Před 2 lety

    Thanks bro!

  • @opo099
    @opo099 Před rokem

    Thank you it's fixed ❤

  • @khawarelli
    @khawarelli Před 8 měsíci

    Thanks man👍

  • @jamesclennett945
    @jamesclennett945 Před 10 měsíci

    Thank you kind sir, for me first step was a winner... But you know what it's like... First time ever PS5 just will not update via the notification, every single time "Something went wrong"... So panic stations! But Google to the rescue, with this neat vid that shows alternative ways to perform the update... And for some reason.. success! Update notification = nope; system -> update = yep! Happy days

  • @Qmontae
    @Qmontae Před 3 lety +1

    Also when you plug in your Ethernet
    You must go in and select Ethernet instead of WiFi.. it doesn't switch automatically!

  • @thechampseb7825
    @thechampseb7825 Před 2 lety

    ABSOLUTE LEGEND

  • @zonvanzon
    @zonvanzon Před 2 lety

    Before proceed on this method is good to delete first the already downloaded update file and then to update the software from safe mode menu as in the video .

  • @bballjulien
    @bballjulien Před 3 lety

    How do you like playing with a curved TV as opposed to a regular one?

  • @pulsefire.
    @pulsefire. Před 2 lety

    it worked it just took longer anyway tysm

  • @mikeclark5304
    @mikeclark5304 Před 3 lety

    Another great video John. Having odd thing happening with my PS5 which works fine except when using a USB wireless headset. I get a black screen drop out for about 3 secs. Sound is fine just black screen. Connected to LG CX and changed hdmi lead and sockets. It's odd as only happens with headset and tried several different ones.

    • @dmo848
      @dmo848 Před 3 lety

      That's the tv not the PlayStation. Something with the codecs I believe

    • @mikeclark5304
      @mikeclark5304 Před 3 lety

      @@dmo848 maybe but don't get why it only happens when using a headset

    • @mikeclark5304
      @mikeclark5304 Před 3 lety

      Cancel that and thanks as you're reply got me thinking. I think I've worked it out and why it happens after 20 mins. It's my Sony soundbar going to sleep I think.

  • @fluorescentmight962
    @fluorescentmight962 Před 2 lety

    Why do i always have this man's ps5 videos when i don't own one

  • @WKICKS620
    @WKICKS620 Před 2 lety

    Bro thanks btw y did u not mention ur ps5 has to be off to enter safe mode

  • @streetie31
    @streetie31 Před 3 lety

    Mate do you have any info on the internal storage upgrade?
    I've just had to delete CW PS5 version due to not enough storage. All I have is Warzone, MW and CW on my console. This latest update has consumed my console.
    I deleted the PS5 version due to no back button adaptor for PS5 controller.
    Concerning as my PS5 may become nil and void next COD update......

  • @OMK-_-96
    @OMK-_-96 Před 3 lety +2

    My system update stopped downloading part way through it, and realised I had a game running so I closed it, and it still didn't work, so I restarted the PS5 and then it worked.

  • @justinseitz1157
    @justinseitz1157 Před 2 lety +8

    This would be really useful information if we actually had a PS5

  • @emaddib7521
    @emaddib7521 Před 3 lety

    Which BenQ monitor is this it looks nice

  • @dovakiin2233
    @dovakiin2233 Před 2 lety

    What tv/monitor are you using for your ps5? In the market for a smaller tv/monitor for gaming and the one you have looks like the perfect size!

  • @MM-zw3cz
    @MM-zw3cz Před 2 lety

    Yoo I wanna ask you something really important to me, I play on a competitive level and I did not like PS5's controller at all cuz it feels big to me since I play claw too, so I used Dualshock4 on my PS5 but there is a strong noticeable input lag compared to a wired connected ps5 controller, you can try it yourself if not already. So please can you suggest me any solution?!

  • @tonyhightower6607
    @tonyhightower6607 Před rokem

    Good info

  • @vernerwaal8777
    @vernerwaal8777 Před 2 lety

    THANKS!

  • @michaelhartis3533
    @michaelhartis3533 Před 2 lety

    It's works thank you so much

  • @Omar.11011
    @Omar.11011 Před 3 lety +1

    Now I feel broke for not having ps5

  • @jessepinkman6253
    @jessepinkman6253 Před 3 lety +1

    *@JohnGlasscock* Thx for another informative vid. I was wondering if you could make a vid showing where to find and how to download the ps5 version of games. It's really not that easy to find. I got my ps5 last week and I downloaded r6s disc ps4 version first only to find out I had to go to the store and search for it there. Thx in advance!

    • @JohnGlasscock
      @JohnGlasscock  Před 3 lety +1

      I'll look into it! Thanks for sharing your experience

    • @jessepinkman6253
      @jessepinkman6253 Před 3 lety

      @@JohnGlasscock no problemo.

    • @wingnut-7017
      @wingnut-7017 Před 3 lety +1

      Don’t forget to delete the PS4 version & save room. Just highlight over the R6S pic on your UI hit options, select PS5 version if you haven’t already figured that out.. GL

    • @AchelseaFan10
      @AchelseaFan10 Před 3 lety +1

      Lol I had the same issue, got my ps5 last week.. played rainbow 6 for 2-3 days on the playstation 4 version... Then realised I had to again download the ps5 version.. 😭

    • @wingnut-7017
      @wingnut-7017 Před 3 lety +1

      @@AchelseaFan10 Yeah I always check which version is check marked when I have both versions of a game downloaded. RS6, Wreckfest, Hunter Call of The Wild, CODBO etc..

  • @michaelmartinez8365
    @michaelmartinez8365 Před 3 lety

    If we need to update using a USB drive, which port should we use?

  • @King__John95
    @King__John95 Před 3 lety

    How u fix a error for downloading dlc for ps4 games like moral kombat? It for the ps5

  • @duvvmacc6939
    @duvvmacc6939 Před rokem

    I jus restarted my PS5 like 10 times 😭😭😭😭😭u still getting a follow and like tho

  • @Daddydongaming
    @Daddydongaming Před 2 lety

    Can you make a video about the psn lagging behind due to your router? Ive been experiencing issues joining group chats , viewing friends list , accepting invites due to what I believe is my router , has anyone else had this issue ?

  • @pitek00
    @pitek00 Před 3 lety +3

    Is it safe to leave the switch off on my power strip when im not at home? When Tv and Console is connected to it? I have the one with On and Off Click. Thanks for advice!

    • @BCastillo718
      @BCastillo718 Před 3 lety +2

      I would assume so as long as you’re completely turning off your ps5 before you flip the switch on your power strip you should be okay.

    • @sonicthehedgehogca
      @sonicthehedgehogca Před 3 lety +1

      I do that whenever I am out of town. Works great.

  • @lordnoah_420_cisneros9

    Hey do you possibly know why when people sends me game invites, it doesn’t allow me to join and it says information lost or something like that ?🤔

  • @raaastafarian7536
    @raaastafarian7536 Před rokem

    The last option worked for me holding the ps5 console power buttton

  • @izakrodriguez7219
    @izakrodriguez7219 Před rokem

    I’m having a problem and idk what I’m doing wrong ? I’ve done everything you did in the vid I even named the file correctly and I still can’t download it is there something I missed ?

  • @destinholland3399
    @destinholland3399 Před rokem

    If I reinstall system software through safe mode on PS five, will I still get future updates and be able to install them outside of safe mode?

  • @shaneblangsted6705
    @shaneblangsted6705 Před 3 lety

    I still have ps4 & have not got a ps5 as yet so if at any time my ps4 won't download the software update is there anything I can do to sort that issue thanks

  • @SilentNinjah_
    @SilentNinjah_ Před 3 lety

    I have a problem with my PS5. Call of Duty Modern Warfare keep deleting parts of installs of itself. I can't tell if it's my PS5 when I turn it off or its Activision during its weekly mini-updates. Thanks. (Downloaded on external HDD)

  • @denisantoso2799
    @denisantoso2799 Před rokem

    hey, make a video about "can't install" error in installing games on PS5

  • @JimmyProductions
    @JimmyProductions Před 3 lety +2

    Me who’s on the first ever update to jailbreak: *I don’t have suck weaknesses*

    • @arkyx0184
      @arkyx0184 Před 3 lety

      When you jailbreak you can’t connect to internet right? Or they will ban your console or something

    • @makandalp
      @makandalp Před 3 lety

      @@arkyx0184 Bullshit, jailbreaking a console makes it 2 times more usable

  • @kamelgharbi7987
    @kamelgharbi7987 Před 3 lety

    Good vidéo but i have a question where i can buy a ps5

  • @honestreviews8776
    @honestreviews8776 Před 2 lety +2

    I always use a hardwired connection on my PS5 and never had any issues regardless on how good your wifi connection is.
    PS: Hardwired is always the best and fastest connection for gaming in general.

    • @winstonchurchill9038
      @winstonchurchill9038 Před 2 lety

      you mean lan

    • @luv2garden132
      @luv2garden132 Před rokem +1

      Not when the modem/router is in an entirely different room. This is the 2nd system I've bought for my daughter. First one had many issues. Now this one times out trying to install the update. This is beyond annoying.

    • @honestreviews8776
      @honestreviews8776 Před rokem

      @@luv2garden132 Got my PS5 day one and had zero issues lol

    • @luv2garden132
      @luv2garden132 Před rokem

      @@honestreviews8776 another guy told me yesterday he had zero issues with his internet. Honestly, Comcast sucks balls. 😕

  • @marcigonzalez6528
    @marcigonzalez6528 Před rokem

    I’ve tried all of these and it still won’t do the update and I just got it today what should I do

  • @thelegend3820
    @thelegend3820 Před 3 lety

    Can u help me out with my Playstation 4 I think it's broken because each time we remove it from the power we need to reset it is there that I can do to fix it

  • @elijahfaulkner6585
    @elijahfaulkner6585 Před 8 měsíci +2

    My problem is when I got back home from work and turn my ps5 on it automatically went to safe mode for me go update my software but it still won’t update at all all it keeps saying “something went wrong”

  • @Haavvoc
    @Haavvoc Před 6 měsíci

    thanks

  • @mattwolf1931
    @mattwolf1931 Před 9 měsíci +1

    Mine after downloading the update with wifi stops and said server connection lost. I tried with usb can't file the file. What to do???

  • @Atchetazo
    @Atchetazo Před 2 lety

    Hey i bought an external hd on offer up and my ps5 asked me to plug it in and i did from the back of my ps its 2 tb and its 5Gbps and it still does not work

  • @linxGT
    @linxGT Před 2 lety

    Usually if I just pause and resume the download it works fine.

  • @IllIlIIIlllIIlI
    @IllIlIIIlllIIlI Před 5 měsíci

    Still works currently (2024) !

  • @KuroManjin
    @KuroManjin Před 7 měsíci

    ive done all of this and my problem of my ps5 not updating is my disc drive or the disc drive its self ive tried everything except the usb drive if that doesn't work i might need a new ribbon cable of a nee ps5 entirely

  • @NumbyJuice
    @NumbyJuice Před 3 lety

    Hey I got a question maybe you won’t know but why do you think ps4 controllers are sold out

  • @Gentenstation
    @Gentenstation Před 2 lety +1

    Any idea what to do when the USB method doesn't work either? No matter what I do, update online offline, safe mode, regular mode, or even full factory reset. I get error SU-101217-2. It also doesn't let me connect to wifi, only Ethernet. It's out of warranty so Sony won't fix it without paying a lot.

  • @fahminagi5397
    @fahminagi5397 Před rokem

    If i bought the ps5 today , do i update the lastest update from PlayStation website by a usb or do i do the update's straight from the ps5 ?

  • @Conalmccaffs
    @Conalmccaffs Před 2 lety +1

    When updating it it stays at 2.17 MB I have a ether net cable and have done muiltible internet test and they say my internet is fine I'll left it for 2 hours and it's still at 2.17mb

  • @sitonmyface1991
    @sitonmyface1991 Před 2 lety

    Umm John so when I put my system in safemode and I try to update via safe mode . It does not update it will tell me it’s updating but I will go back to check and it says the same update is available when I already updated it . What do I do. Been looking allover internet why this update never works.

  • @ANADMASSI
    @ANADMASSI Před 3 lety +1

    your videos are very usefull, but i don't like the sound that you don in the end of your videos 😜