My bits of knowledge... 1) don't fall in love with a specific car... always be prepared to walk away if its not the right deal, 2) don't overspend/stay within your budget, 3) shop around for deals & financing, 4) be aware salespeople are paid (commissions) by getting you to pay as much as possible for your car, and 5) you are a transaction to them... they are nice to you because they want your money. They are not your friend or looking to get you the best deal... their goal is to sell cars at the highest price you can (or even cannot) afford.
@fortune eight sadly that was in the past. Now its like bidding. Customer ready to pay the market adjustment gets the car over the customer try to buy at MSRP.
One more thing... when they say you got a "great deal", it a big warning sign you are getting ripped off. They use flattery and compliments to close deals they want badly (big commissions because you are overpaying)... generally, the more they compliment, the worse deal you are getting.
DEFINITION OF CAR SALESPERSON: = A person that is smiling in your face and trying to make you feel like they are trying to invite you to the family reunion as a new member of the family while getting ready to back stab you and try to overcharge you or completely rip you off all the while smiling in your face. ☮
As a guy who used to sell cars I’ll share one tip that is a rather odd one but I always found to be useful. Check out the radio presets. If they are full of rock and roll/pop young people type music that may indicate that a younger clientele used to own the car and more than likely skipped out on maintenance and were maybe a little rougher on the car. However, if those presents are classic music/talk stations or even easy listening there is a good chance it was owned by an older person who typically take better take of their vehicles and are not as rough on them.
That is a good point as well as a car that has a lot of modifications on it.. That is usually typical of someone that is younger and is harder on a car.. I see videos of younger guys getting the new Honda Accord turbo and putting different types of air filters/air induction and mods to get better performance.. I don't want one of those cars if I was purchasing a pre-owned car as well.. Not even if it was one or two years old they could do a lot of damage in that time.
🤣😂🤣 In my experience I have always found heavy metal and rock and roll are usually owned by older more careful drivers who always do there own regular oil changes and maintenance but if its pop music then it's usually been thrashed and had no maintenance done on it as most youngsters don't even know what a dip stick or radiator is for. If you find 40s and 50s music then it's usually been serviced regularly by main dealer's or good reliable local mechanics. 😉👍👍
We once purchased a car from a sales person whom we ultimately didn't like. When we went back to buy another vehicle a few years later we asked to do business with a different sales person and were told we couldn't because we were in "the system" as one of his clients and that could not be changed without ruffling some feathers. So we ended up taking our business to a different dealership all together. Total nonsense!
That is the stupidest thing I have ever heard.. I would use whichever salesman I wanted.. That would be the same as buying a house from an agent that you did not care for... the same thing I encountered once.. I would never be coerced to use her again.. I would have some very choice words for them as well !!!
You cannot get the "best" price from a car sales person. You can only get that "best" price from the sales manager. The sales person is just a middle man between the customer and the sales manager. In any dealership, if you do not get the sales manager directly involved you did not get that "best" price. If you did not make that sales manager believe you are walking away you, more likely than not, did not get that "best" price.
I love how you emphasize the magnitude of the decision and putting in the corresponding effort to make the right decision. At one point, you mention getting a vehicle that you will live with for 15 years. At another point, you mention the amount of money that this involves and that it is not just buying a new mobile phone. You look at car buying just like I do since I keep my cars for 10+ years and it is critical that I get something I can live with longterm. I just wish I could find sales folks that thought of the process in the same way. Every single one of them is looking to make a sale that day (from my experience). They do not generally like folks who are analytical or put alot of thought into the process. They seem to recognize that their time is better spent with a gullible buyer that they can manipulate and make much higher profit with less time spent. Thanks for the interesting video - definitely some good advice in there.
As a previous car salesman, new cars, I can tell you the sales staff for most part want to make a good and honest sale. They want you happy so you send can people their way. referral sales are better than walk-up sales. Less headache. Again most sales people, there are a bunch of high strung idiot also 😂. But, as the saying goes Sh&t flows downhill. It's the senior management who pressure the sales staff to be that way, the pit them against each other, they threaten them, they abuse them verbally, they steal from their commission, and a lot more. The old guard in the tower big offices don't care, if you can't make it they got plenty of applicants.
Great collaboration! I didn't know who Jeff was, but recognize him because when researching my Highlander a few years ago. He has great videos that explain the different trim levels writing any model year. He has a great channel. Thank you for that Jeff!
I am in total agreement to building a relationship with a dealer and a particular sales person. I have purchased our last 7 cars from Tonkin Toyota in Portland OR, and 5 of those 7 cars from the same sales guy, (shout out to Justin Lemons). He has my complete trust and takes great care of my family. In fact, we moved 1000 miles away from that dealer a few months ago, and since we love working with Justin so much, we are going to be driving all the way back up there to buy a new RAV4 from him in a couple of weeks. It makes a huge difference building that relationship.... And props to AMD and Jeff in this video. You both are awesome. God bless!
Just purchased a new Prius prime limited from Tonkin and totally agree- they took good care of us, deal was as discussed via email, no games, and I drove down from Seattle to get the car - good dealer for sure
Excellent content. I don’t know how you continue to improve, but you do just that. Provide the best first hand knowledge. AMD doesn’t sell these cars, so what does he do? He brings in a top rated insider who sold cars for years and has great advise. Can’t ask for more.
AMD, Great to see the World's Favorite Toyota Sales Rep® visit the channel of the World's Most Famous Toyota Mechanic™. When will Akio Toyoda aka The World's Only Toyota CEO be a guest? The idea of following up extensive research with a weekend rental of the chosen vehicle prior to purchase is simply brilliant. :D
I believe they would each become overwhelmed, to the point where the customer experience suffers. They are each great at what they do independently. Not everyone is comfortable with actually interacting with customers on a face-to-face basis in the same manner that a sales representative does. This would be a topic that I'd be curious to hear them address in a short video.
AMD & Jeff. Excellent advise to remind me I should be the person in control. Great conversational points on taking charge while remaining focused on my goal! Keep up the excellent work!
AMD and Toyota Jeff, you two are the two main reasons I bought a 2021 Rav4 XLE Premium, thank you! I'm not use to Toyota Jeff, not joking every other line
I just bought a very used sequoia.. and got a good price but saw a bunch of defered maint . So fixed 4500 dollars of stuff first 2 weeks. A little scary. Hope in the long run it works out. Planning on keeping it 5 years. Used car prices are crazy high right now
No one seems to be mentioning buying out of your region. The dealers here in my metro area try to add about 1500 over and above the MSRP to both their Toyotas and their Hondas. Yet I can drive to a small town 90 minutes away from my area and buy a Toyota or a Honda for straight MSRP. This small town only has one Toyota dealer in one Honda dealer. But the citizens who live in that town don't have the higher incomes that we have in my Metro area, therefore their car dealerships have to sell their cars at a more reasonable price.
My biggest advice for buying a new car besides the excellent video content. Always deal with the internet department aka fleet sales. Skip the sales person in the showroom. I have purchased over 15 new brand new vehicles, Toyotas ,Hondas and 1 Mazda this way, it will save you a lot of time and headaches. 1/2 of the time, I already negotiated on the price on the phone and spent 30 to 60 minutes at the dealership to sign and leave. Never, ever buy any vehicle based on monthly payments, buy it based on the price negotiated on the vehicle that want and you can afford. Don't expect a great deal when it comes to used cars these days from any dealerships.
Great video both of you! Quality content and to the point! You might want to consider content on "what to avoid" during the purchase process.. from back office unscrupulous characters to walk-around items to point out. Looking forward to another collab video!
Well said. I ran into a pushy sales person and who wanted me to put down a deposit without even test driving the vehicle. She also tried to get me to buy a white car which is not our preferred color. Needless to say we walked. Went to a different dealer and ended up putting a deposit down on a new Rav4 hybrid.
The dealers in my area are large dealerships. When we went shopping for my wife's 18 RAV4 hybrid (new) we found out that some of the sales persons did not even know certain cars were on the lot. We wanted a hybrid so the sales person is driving around in the golf cart and he had 50 RAV4s at the time (pre Covid days) and one was a hybrid. All were parked in one row of course and he had no idea a hybrid was in the row of RAV4s. I found it by luck as he was driving and I was looking. I could have easily missed it. As it worked out it was an XLE with all the upgraded features we wanted. Perfect. The lesson, don't assume the sales person knows what cars are on the lot. From now on I will walk the lot without a sales person first.
Between 2005 and now, I bought six Toyota vehicles from 4 different Toyota dealerships. Can’t recommend the experience with any of them. The cars, for the most part are pretty good. Now its spring 2023 and I was interested in the new Prius. Reviews look great. When they finally started showing up here, the dealers were asking several 1000’s over MSRP. Well, with the government rebate, the Tesla 3 was cheaper and Tesla did not try to gouge me. Ordered the Tesla on line, all electronic agreements, good financing, good insurance, and no hard sell add-on junk. Pickup took 15 minutes for the Tesla rep to show us how to program our phones as keys and demonstrate car features. Best pick up experience ever with no surprises. Goodbye Toyota. Your dealer greed ran me off. And the Tesla is amazing.
It is CZcams content creators like Mr. Car Care Nut that provide purchasing advice and repair procedures that allow you to skip buying from dealerships and do a lot of the maintenance and repairs yourself. That really lowers the cost of driving.
Well SAID AMD on knowing what u can spend/what u WANT. Get a vehicle u can AFFORD. I had buddies who purchased newer cars, only to have repossessed. Jeff is an excellent example on buying advice. Two of my favorite guys!! Great advice for ppl! Happy New Year to both u & ur families!🎉
find yourself an out of state salesperson with a strong reputation and order with him/her. i got my 4runner TRD pro at msrp with no add ons except the ones i asked for. drove from ohio to texas and it was worth it. stopped by some amazing bbq places on the way!
Im not even buying a car for another 3 months when my lease is up, but Ive already done about 100 hours of research - including watching videos on prices, mileage, maintenance, spec, reliability, practicality, look I like etc etc etc. Ive only now narrowed it down to about 3 or 4 medium SUV models, so now Im really just narrowing it down to the one that looks like the best value and then trust my instincts. You can never do too much research, but when you think you have the one you have to be prepared to commit. After that you cross your fingers really
I know people will call me crazy but I've never found buying a car to be all that difficult or stressful. First of all the dealer did not force me to come in and they can not force me to spend my money. People fuss about high pressure but there's never any pressure. If you don't like what's going on you just walk out to your car and drive away. It really is that simple. You don't have to be nasty or rude you just say let me think about it and leave and if they push more you just keep walking and leave. With a new car all the tools you need to get a good price are at your finger tips, it does help to have an actual computer and not just a phone to see all the information but a phone will work. The main thing sis to do your research and keep emotions out of the deal. It's a car, nothing more. It's not life saving medicine or the answer to world peace. The excitement will fade in a few weeks or months and you're left with payments, or maintenance, or both. Don't worry about what you friend said they paid for a new car unless you bought the same car at the same dealer on the same day. Otherwise too many factors are involved to be able to say you should have gotten the same price. And with used cars there are even more factors involved. Research what the prices are during the time frame you intend to buy and pick your number. Out the door, all fees and garbage included and when you get that number shake the man or woman's hand and drive away happy. Don't worry for a second that you could have saved an extra fifty dollars if only you had staged a fake nervous breakdown. If fifty bucks one time was really going to break you then you can't afford a car anyway. Yes, I've had my time wasted. Yes, I've had dealers try and pull typical dealership B.S. and I just left. On one occasion I actually asked to see the sales contract that wasn't even signed yet when I saw the numbers were different than we agreed to and tore it up in front of the sales manager and the sales lady. I drove and hour away where I'd already discussed the same deal with another dealer and this time the agreed to price stayed the same and they delivered the car for free to my door 70 miles away. There are good dealerships out there and if you know your stuff they recognize and respect that and don't try all the B.S. You got a price and if they can or are willing to meet it then they will. If not you move on to a dealer that will or reassess whether your price is reasonable. Because, believe it or not, there is a point at which a dealer can't sell a car without losing money and a lot of people adamantly believe there's thousand more to be had off the sticker even after they've reached true rock bottom.
Another important thing that wasn't mentioned, DO NOT buy a new vehicle and pay over MSRP. Just take note which ones are gouging and scamming you by adding "market adjustments" and when things settle down buy your car from an honest dealer. Before COVID, if you even paid MSRP for a vehicle you weren't very astute. Don't be scammed and pay over. Make the dealers who are charging extra pay for their greed. Don't feed them.
I wanted to buy a new Toyota Tacoma. The Toyota dealer wanted $5.000 over MSRP. I walked and went to Carmax and found a Tacoma 2021 with 62 miles on it for a good deal. The Toyota dealers are ripping folks off.
Well, I wish they offered a transmission dip stick as an option on the camry. I can't believe it's not standard anymore. Ya, looking for used cars can get old and even frustrating I bet. If your not in a hurry it's best to be patient and find what you want.
Every time you set foot in a dealership you are entering a high pressure/slick sales tactics environment. If the dealership has a non haggle policy then it is a lot less stressful. In Mexico all new car models have the same price at all dealerships in the country. You don't have to go to a different dealership to get a cheaper price because that same brand and model is the same price all over Mexico and the price includes all taxes. No haggling or high pressure salesmen/dealerships. You only have to decide what car you want. In the US even if you get a cheaper price at a different dealership you are still getting played one way or another, IMO.
Jeff and AMD...very good info, been a fan for a while. Thanks guys for the same high level of research, thinking, analysis, reviewing, results, value and more. Thanks for your hard work and time! Researched for 7 years, got a 21 Tacoma sr5 v6 dcsb last August made in S.A, TX. It was a good looking truck, but not perfect for me after 4k miles. Went to get a Highlander, Rav4 or what?, test drive and get a feel, the last one I tested? A 22' Camry LE in Ice Edge, Yep, uh huh...good stuff guys!. I would not have guessed this basic model with 17" alloys would be SO good, and handle like a go-kart lol! (And hit 39.7 mpg in the first 100 miles). Final result; went from a 21 Tacoma sr5 rwd to a 22 Camry LE, wow...very happy camper now! Weird but true, with good service at Valley Hi Toyota.
Rule #1-#425.....Never never ever ignore or treat a woman who is buying a car anything other than the most important person there...because she is in most cases :)
I educate my self on the buying process before I go to the dealer , then I control the process. I tell myself that I have what the dealer needs and that is $ and what they have is a want for me. I can go elsewhere. If a sales person try to bs me I just get up and walk away. Easy peasy
If I ever experience either somebody that's not listening to me or someone who isn't showing me respect I get up and walk. No going to the upper levels to be asking to deal with somebody else, they have a problem and it's up to them to know about it and fix it!
A mechanic and a sales-person combo-team! It's so well thought-out I am actually suspecting Toyota for setting this up. LOL! I hope Toyota pays you extra well because just the fact that you put it together convinced me to buy a new Toyota. So here is the value. Tell that to your bosses! :) Well, maybe not exactly "buy" though - just put a deposit for a promise to deliver at a more or less (in)definite future. :)
I've been in auto sales for over 12 years and highly suggest that you and Jeff do a video on what happens on the back end of a vehicle purchase. In my opinion, the back end is where you really need to do your homework and keep an eye out for unscrupulous dealerships and their F&I offices.
I brought a used Toyota Corolla 2003 a few years ago. The purchase was for having a car for bad weather. Car looked nice, clean, no body damage, and it had 134k miles. The 134k miles was no biggie as we know Toyotas last many, many miles. I took it our for a test ride. It was a hot day so the A/C and of course the fan was on. Everything looked good, motor was tight, no rattles etc. So I purchased the car. The next day I picked up the car and on the way home, I found the windows would not work on both back doors and front passenger door. The driver door would operate the windows, only when the fan was on!!! The dealer wanted no part of it. So I had to figure it out myself. Someone tapped off the battery, ( glad they put a fuse inline) and they put a relay in. I went and got a wire diagram from another dealer and traced the wiring. I was able to correct what they did so now it is wired exactly like from factory. Needless to say, some dealer mechanics are not that bright. I have to pat myself on the back for this one.
2018 and up low mileage nice Toyota Camrys are selling close to what they cost new sticker.. The same as trucks and Corollas as well.. Toyotas and Hondas are in very high demand.. You can't hardly find any of them on the used car lot as well as new car lots.
I'm a long time subscriber of both of you. Bravo, great video that is full of honest & informative stuff about the buying process. A certain dealership is very important, when I purchased my Rav4 XSE hybrid in August 2020 I chose an out of town dealership because he had the exact XSE hybrid with the technology package coming to their dealership in a couple weeks and it wasn't spoken for yet. All went well and I picked up my new Rav4 and when I got home 200 miles away I noticed that the dealership had installed an aftermarket trailer hitch without asking me if I wanted an aftermarket one (which I didn't like at all as I expected the Toyota hitch which was way better suited for the Rav than the cheap & awkward looking aftermarket one). I was not happy and expressed my disappointment to them & to Toyota Canada. Shame on me I guess for not catching that when I picked it up. It won't affect me not getting another Toyota as I love my Rav4 XSE but maybe the next time I'll deal with a different dealership that won't force something on me without my knowledge. Again, great video AMD & Jeff!
I wanted to buy a new Toyota Tacoma. The Toyota dealer wanted $5.000 over MSRP. I walked and went to Carmax and found a Tacoma 2021 with 62 miles on it for a good deal. The Toyota dealers are ripping off.
Buying a car is one thing that that I don't like. Dealers are always playing games and trying to upsale or add crap into the sales contract that I didn't agree on. And I'm not nice about it either when that happens, which is every single time . That's been my experience at a dealership for used and new vehicles. Different dealers too.
Once the research is done..and you pick a model for certain..then go try to rent that model for a day or two to actually try out that model.. also pack a lunch as spending 10hrs plus to negotiate a vehicle for 15% to 30% below msrp..negotiate for out the door price..not monthly payments or even offer a trade in..just the lowest out the door price 1st..only then think about a trade in..as most people actually give the stealership their trade in vehicle for free..as they always ask 1st if you have a trade in to set the vehicle price high enough to get your trade in for near free as possible..literally cut the msrp to 40% less as a starting point as you can inch up but never go back down in price..if it takes 12hrs but get 18k off msrp its worth it..of course this current market situation isn't going to work as many people are paying way over msrp which is incredibly insane..wait till the stealership is fully stocked with cars on the lot..don't buy in to the BS sales nonsense they push..I've gotten many vehicles way under msrp each time..
A few years back we were buying a new Toyota and we overheard a conversation, actually more like a shouting match in the cubicle next to us. A lady was alone trying to buy a used Dodge, and the salesperson actually did say to her: "This discount is only good for the next 20 minutes." Talk about pressure and just total lack of professionalism! She walked out on the guy. Fortunately, our sales guy was very nice and competent. Your salesperson really can make or break a deal. Be nice to each other. It's easier this way.
I look at the bad reviews before the overall rating. If there are a bunch of "I had a problem with the car and they gave me the run around..." I'm not even going to look at what they have. If it's complaints about high prices or people couldn't get financing I would actually consider it a good review because it shows they're selective about what's on the lot and not catering to people that just want the cheapest thing out there.
I guess I’m the “odd” one, I definitely spend over 17hrs researching, case in point, I’m already figuring out what car I want to replace my 11 corolla with in about 2 years, gives me plenty of time to read the forums, watch videos, and get a grasp on the pricing today and where it should be once things level out... and when I was looking for my corolla 4 years ago, I looked at probably 15-20 used ones before settling on the one I have now. (I drive a ton so between New York winters/salt and the miles, I’ll have approx 200k on my corolla 2 years from now, and bought the car with under 100k on it, and the underbody/unibody is showing the salt with rust starting in some areas like on the pinch weld which is getting soft as a marshmallow in some areas) Far as buying new, like my last truck and now my current truck, I visited 3-4 dealers, test drive a bunch for my last one, but only drove my truck I bought in April as I couldn’t even get my hands on one to drive before I jumped for the truck I got due to the shortages. But that was even a 2 week process of driving around and getting a feel for what I was gonna buy. Research isn’t a bad thing to do, as more then likely you’ll be keeping it for a long time, so why buy a problem child when you can avoid it (unless in my case the forums were being “cleansed” of the problem as Chevy didn’t want everyone to know of the problems they are having with their motors, so the forum admins were deleting and banning people who posted anything negative about Chevy..., which is a rather sore subject currently with me) But one issue in my area is all the dealers are being bought up by one franchise which use to be good and where I bought a majority of my new cars and truck from.... now they have gotten so big they don’t deal, it’s “this is the price, take it or leave it” even before the pandemic, they were 2-3k above market then, and trying to tell me “we are selling this for less then we gave them on trade for it”. And the two other Toyota dealers in my area I wouldn’t send my worst enemy to, the one has a good service dept, which I’ll go to, but I’ve watched my share of people get up and walk away after their smoke and mirrors they pull. So if I want a new Toyota I’m literally going to be driving 150-200 miles away to find someone who might deal
I meet so many people who won't even think about buying a Toyota because they believe they are all too expensive. I don't know where they get that from, Toyota has vehicles priced over the price-range, with some very good deals for what you pay in comparison.
Of the 60 plus vehicles that I have purchased, only 3 were brand new. Buying pre-owned vehicles has given me the biggest bang for my buck, and I'll never buy new again.
Good luck doing that now. Preowned are sometimes selling for more than msrp. You would be a tremendous fool to buy a used car right now unless you absolutely had no other choice.
Amazing as always AMD, my car was negotiated through the AutoNation Toyota Winter Park (Florida) after contacting several dealerships and the standard answer was "come to our dealership" but I found someone at AutoNation able to negotiate and talk about the car that I want by emails, when reached a deal, I arrived to the dealership to sign and that's it!
First of all, it's not about size and features, that's salesman talk. It's about maintenance completed and maintenance due. When you buy a used vehicle it's about condition and history. In the 1970's my friends family purchased a two door Ford Maverick, they had 9 kids!!
hahaha well that wouldn't have been very practical at all for your friend's family. Everyone has different criteria when buying cars. It is important to match what a customer has listed as most important criteria for them and their family with what is available and what fits their budget. Plus clearly you want to know reliability and maintenance specs if available. Great insight Tony!
@@Toyotajeff Dude bought a new Ridgeline, put on about 70k miles in two years. Transmission went out and before the dealer realized he had the extended warranty, they quoted $9k grand for replacement. Vehicles and repairs are absurdly overpriced. Chrome don't get you home, focus must be on mechanical soundness.
@@Tomaato55 HaH! They need a scheduled 75k rebuild! This one has 80k, shifts harshly 1-2, but slow drive engagement, and oil was BLACK. I'll change it again, and I drive easy
I agree, respect is key when dealing with a salesman. I’ve tried looking at cars alone and the salesman didn’t even bother to show me the car once he found out I had a family. He told me he’ll show me the car once I bring my wife with. Smh He lost that sale. I’ve also had another experience where the sales manager stopped out personally to just tell me, if you don’t buy it at this price, we’ll just sell it to auction at the price anyways so you’ll lose out on the car.
Picked up a,1 owner, mint 2006 Avalon for 7k.Put another $1800 in maintenance ( fluids,filters, new brakes) and a set of fresh tires...hoping to be set for at least another 60k of worry free driving.....Buying anything brand new from Toyota is just stupid... prices are crazy high.So glad I purchased a well loved Toyota with a great track record and under 10k all in was a steal imo
These are 2 of my favourite Toyota people right here, love watching both Jeff and AMD's videos. Real genuine gentlemen right here. Plain and simple, now is not the time to buy a car. Unless you really absolutely have to have one for safety or reliability reasons just don't do it. Mark my words, when this is behind us, we are going to have a flood of used cars that people bought out of desperation and fear(kinds like toilet paper). Like Jeff said, if you want YOUR perfect car go to the dealer and order one and then wait. I know our lead time out for Toyota models is about 2-5 months depending on the vehicle. On our Ford lot, if you want a Bronco or a Maverick, 12-16 months. You want a Bronco off the lot, get ready to pay at least $25K over MSRP. It's not worth it, just wait. It's not las though every car is disappearing off the planet.
@@moeanthony9308 We have 2 Broncos on our lot right now that have a "market adjustment" of $25K. The Bronco Sports and the Mavericks we have....10-15K over MSRP.
@@gianmariavolonte4315 Iam sorry thats absolutely ridiculous. In Canada we have laws preventing this. Total gouging. I can only imagine folks in this climate who get into an accident and car written off. Huge huge loss. Beyond crazy.
Too late! Took delivery of a RAV4 a month ago. Horror story. Bought Toyotas since '79. Never again. The machine is OK but was screwed by Toyota and the dealer.
Did they overcharge you on the vehicle as well as different fees and service plans.? That seems to be the norm these days.. At least you got a great vehicle and not a lemon like some brands are... And their customers get the same treatment..😫
@@charlesjackson1700 The unit "allocated" to me after my order was cancelled by Toyota had $3K (almost +10%) of unwanted options. I had ordered Lunar Rock/Nutmeg; got Smurf Blue/Black. I had waited four months to get screwed. I swallowed hard and took it as Toyota had a cheap money incentive during november and I anticipated continued product shortage/price increases for the new year. It's a good machine but Toyota's current attitude of "You'll take what we give you!" has terminally pissed off this 44-year customer.
@@shooter2055 That is ridiculous to have that much trouble to get a RAV4.. My local dealership gets those in all the time as well as those Lunar Rock /nutmeg interior RAV4's.. They do sell very fast but you can always buy one in transit.. I would certainly want to get the color I wanted ! I would not like that attitude from Toyota as well.. as you stated.. take what we got in..From the description of your experience it must be really getting worse.. I saw the news a little while ago and they said by spring they predict gas to be $4 a gallon.. It seems like this whole country is screwed up and getting worse..
I have Sequoia but am thinking about a Prius or Corolla Hybrid for the obvious reasons. Probably a 2016 or newer, but if prices a ridiculous will got for a new one.
Advice only gets one so far when it comes to buying a car. I bought 13 cars in my life time over 5 years and all but one time I managed to screw something up. (Had a good experience with my 2020 Honda Fit) I overpaid for what I got, didn't have problems disclosed, ended up with junk that I was ultimately unhappy with. I definitely didn't go through with a handful of purchases that would have been nightmares, and I only regret one purchase I didn't make. This PYSCHO car market has me stuck, for better or for worse, with my current car, a 2012 Toyota Highlander that needed $5k worth of work within 3 months of buying it, and yes I paid full retail for it, $2k over what NADA said it was worth because it was what I wanted. It has been fantastic after getting it sorted out though. I feel like 92% of the car buying advice on the internet is just stuff that sounds nice but rarely works in reality and is just the bane of car salespeople's existence. This video was half decent.
In a perfect world, Jeff and Amd would be at the same dealership and I would buy a car from Jeff and have Amd as my mechanic, within walking distance from my house!
It's a bit ironic that Jeff is giving advice to buyers. I like Jeff but Fred Anderson Toyota is one of these dealers that currently charge a markup to some of the models.
At first, I thought this would not be for me since I bought a 2021 Corolla. But I found this video was very interesting. Another " my utmost for HIS highest "
I was at a new one, $31K then decided to shop around some more, this damn dealer had the same car, 39K miles for $33K. WTF! I looked him in the face and he knew what’s up.
I ordered my 2022 Toyota Corolla XLE September 30 with a $3,000 down payment. I went into the dealership all alone after doing a year and a half of research. I happened to start dating a mechanic two weeks later. So it was finally ready March 30 about two and a half weeks ago. So I went to the dealership with my boyfriend to pick it up. I walked in and saw my car so we looked around it. It had my name on it and everything. It cost me over $38,000 and had absolutely nothing to do with my boyfriend whatsoever. So when the guys were talking they mainly looked at him. At first I said, it’s my car when they were looking at him. It annoyed me. We dealt with a lot of guys that day. My boyfriend also said to another guy tell her it’s her car. Then we just let whatever happened happen. It was very annoying.
This is absolutely helpful. I am not in the market at the moment due to the crazy pricing but have a specific new car to buy in mind. Will remember the advice when the time comes. Thanks, AMD and Jeff!
My latest car buying experience was easy. I had a bought a used(16k miles) 2019 Avalon XLE(March 2020). This summer I decided I wanted the upgrade to a 'Limited' 2021. My dealership found the EXACT Blueprint/Black(V6)with all the options. Gave me 'good deal' on the trade in, and bought it on the spot. That was July, it now has 2100 miles on it. Leather/JBL/Sunroof/Ventilated Seats. Zero buyers remorse and it's still worth what I paid for it too.
I went into a dealership for the new Lexus NX to inquire and test drive. The salesperson was already talking about a $1500 markup for nitro fil and some sort of spray on coating. Got someone to appraise my vehicle and they did not even have the nx I wanted. He was saying other people are offering over msrp. I was turned off. Went to another dealership and met two salesman and then settled on one who said his dealership would not go over msrp. He took the time to explain to me the situation. I ended up on the waiting list for an nx from him.
And NEVER pay over msrp for a vehicle. Just purchased a new RX-450h. Since there was no inventory available locally I branched out. Another dealer wanted to charge $2500 more because I was out of state. Laughable! Next call I found the exact same car for MSRP and they included ceramic coating and window tint at no extra charge for the hassle of flying to pick up my new car. Good honest dealers are out there, you just have to look and not settle.
Get on the most populated and active forum about the car you're interested in and talk directly to the owners of the car you want and read read read. Research common issues with the car you're looking for. 👌 You're welcome 😊
I'm looking at a 2022 Corolla SE, what I don't like is all the dealer add ons. I have sent every dealer in my area a list of what I will not pay for. I tell them the only legitimate fees I have to pay are taxes, title and license. This seems to piss them off, one of them even had a fee of $2.50 for a lemon law.
What a phenomenal informative video! Even though Teslas are fantastic vehicles the cherry on top is that you don't go through the horrific dealership experience 🙌🏼
Umm absolutely not. Tesla is a failure! Guess you haven't seen the news the last year of them catching on fire and literally burning down to the rims only being left. Also electric is making the environment worse, even tho they claim electric is suppose to help.
Amd, I used to watch Jeff’s channel. When I was ready to buy, I contacted him and the dealership, he never responded. His dealership was very unhelpful. I’m not sure why you are allowing him this time on your channel. I respect you and your content.
I spoke to a sales person today who replied "good girl!" when I told him what specific model and trim I wanted. He definitely lost a customer within 30 seconds of meeting with me. Thanks for the fantastic informative video. In the market in buying a new vehicle and these are such awesome tips !
Beware of going from a five-year loan to a seven-year loan when they say they can lower your payments! The Price of the car is always what matters the most! And watch out for those high interest payments, your bank or credit union can probably get you in cheaper!
My bits of knowledge... 1) don't fall in love with a specific car... always be prepared to walk away if its not the right deal, 2) don't overspend/stay within your budget, 3) shop around for deals & financing, 4) be aware salespeople are paid (commissions) by getting you to pay as much as possible for your car, and 5) you are a transaction to them... they are nice to you because they want your money. They are not your friend or looking to get you the best deal... their goal is to sell cars at the highest price you can (or even cannot) afford.
@fortune eight sadly that was in the past. Now its like bidding. Customer ready to pay the market adjustment gets the car over the customer try to buy at MSRP.
One more thing... when they say you got a "great deal", it a big warning sign you are getting ripped off. They use flattery and compliments to close deals they want badly (big commissions because you are overpaying)... generally, the more they compliment, the worse deal you are getting.
@fortune eight Well it's 2023 and I think the supply chain is still eh. Hope it goes better this year.
DEFINITION OF CAR SALESPERSON: = A person that is smiling in your face and trying to make you feel like they are trying to invite you to the family reunion as a new member of the family while getting ready to back stab you and try to overcharge you or completely rip you off all the while smiling in your face. ☮
My RAV4 turned 20 years old this year with 246,000 miles and I’m keeping her til death!!
As a guy who used to sell cars I’ll share one tip that is a rather odd one but I always found to be useful. Check out the radio presets. If they are full of rock and roll/pop young people type music that may indicate that a younger clientele used to own the car and more than likely skipped out on maintenance and were maybe a little rougher on the car. However, if those presents are classic music/talk stations or even easy listening there is a good chance it was owned by an older person who typically take better take of their vehicles and are not as rough on them.
Lol that’s actually a really good tip! Thanks for sharing!
That’s the most ridiculous thing I’ve ever heard
That is a good point as well as a car that has a lot of modifications on it.. That is usually typical of someone that is younger and is harder on a car.. I see videos of younger guys getting the new Honda Accord turbo and putting different types of air filters/air induction and mods to get better performance.. I don't want one of those cars if I was purchasing a pre-owned car as well.. Not even if it was one or two years old they could do a lot of damage in that time.
🤣😂🤣 In my experience I have always found heavy metal and rock and roll are usually owned by older more careful drivers who always do there own regular oil changes and maintenance but if its pop music then it's usually been thrashed and had no maintenance done on it as most youngsters don't even know what a dip stick or radiator is for.
If you find 40s and 50s music then it's usually been serviced regularly by main dealer's or good reliable local mechanics.
😉👍👍
@@stephenjones9153 good point. Classic rock is ok. Modern rock not so much.
We once purchased a car from a sales person whom we ultimately didn't like. When we went back to buy another vehicle a few years later we asked to do business with a different sales person and were told we couldn't because we were in "the system" as one of his clients and that could not be changed without ruffling some feathers. So we ended up taking our business to a different dealership all together. Total nonsense!
That is the stupidest thing I have ever heard.. I would use whichever salesman I wanted.. That would be the same as buying a house from an agent that you did not care for... the same thing I encountered once.. I would never be coerced to use her again.. I would have some very choice words for them as well !!!
I don’t like being stuck with one salesman. I have experienced the same thing at a Ford dealership.
That is dumb! Unbelievable! Good on you to have walked away.
That’s why online car sales like Carvana are doing so well
Money talks walk away he is un pendejo
All I want from a sales person is the best out the door total price.
It’s their only job, to get the price as low as possible so I don’t walk out and go somewhere else.
Me too. So I can ask for $500 more off it😂
You also want maximum money for a trade in if you have one.
Once you step into the dealership lot , be aware of the snake roaming around , learn how to walk away fast
You cannot get the "best" price from a car sales person. You can only get that "best" price from the sales manager. The sales person is just a middle man between the customer and the sales manager.
In any dealership, if you do not get the sales manager directly involved you did not get that "best" price.
If you did not make that sales manager believe you are walking away you, more likely than not, did not get that "best" price.
I love how you emphasize the magnitude of the decision and putting in the corresponding effort to make the right decision. At one point, you mention getting a vehicle that you will live with for 15 years. At another point, you mention the amount of money that this involves and that it is not just buying a new mobile phone. You look at car buying just like I do since I keep my cars for 10+ years and it is critical that I get something I can live with longterm. I just wish I could find sales folks that thought of the process in the same way. Every single one of them is looking to make a sale that day (from my experience). They do not generally like folks who are analytical or put alot of thought into the process. They seem to recognize that their time is better spent with a gullible buyer that they can manipulate and make much higher profit with less time spent. Thanks for the interesting video - definitely some good advice in there.
As a previous car salesman, new cars, I can tell you the sales staff for most part want to make a good and honest sale. They want you happy so you send can people their way. referral sales are better than walk-up sales. Less headache. Again most sales people, there are a bunch of high strung idiot also 😂. But, as the saying goes Sh&t flows downhill. It's the senior management who pressure the sales staff to be that way, the pit them against each other, they threaten them, they abuse them verbally, they steal from their commission, and a lot more. The old guard in the tower big offices don't care, if you can't make it they got plenty of applicants.
Thank you for caring about your fellow human beings, Mr. Car Care! The world is a better place because of you!
Great collaboration! I didn't know who Jeff was, but recognize him because when researching my Highlander a few years ago. He has great videos that explain the different trim levels writing any model year. He has a great channel. Thank you for that Jeff!
Thanks that's so nice of you to say Damon!
I am in total agreement to building a relationship with a dealer and a particular sales person. I have purchased our last 7 cars from Tonkin Toyota in Portland OR, and 5 of those 7 cars from the same sales guy, (shout out to Justin Lemons). He has my complete trust and takes great care of my family. In fact, we moved 1000 miles away from that dealer a few months ago, and since we love working with Justin so much, we are going to be driving all the way back up there to buy a new RAV4 from him in a couple of weeks. It makes a huge difference building that relationship.... And props to AMD and Jeff in this video. You both are awesome. God bless!
Just purchased a new Prius prime limited from Tonkin and totally agree- they took good care of us, deal was as discussed via email, no games, and I drove down from Seattle to get the car - good dealer for sure
@Mark Burch I love it. It is so comforting dealing with a place who isn't trying to take advantage of their customers.
I love Toyota Jeff. I’m sure there’s no one better to ask for this type of advice.
I really appreciate it!
My 2 favorite Toyota guys. You both do a great job educating consumers. God bless you guys.
Hi Jose!
Happy New Year to you!!
@@Toyotajeff same to you sir!!!
You can throw in David from Automotive press too. Very knowledgeable.
Excellent content. I don’t know how you continue to improve, but you do just that. Provide the best first hand knowledge. AMD doesn’t sell these cars, so what does he do? He brings in a top rated insider who sold cars for years and has great advise. Can’t ask for more.
Glad you enjoyed the video Jason!!
AMD, Great to see the World's Favorite Toyota Sales Rep® visit the channel of the World's Most Famous Toyota Mechanic™. When will Akio Toyoda aka The World's Only Toyota CEO be a guest? The idea of following up extensive research with a weekend rental of the chosen vehicle prior to purchase is simply brilliant. :D
Hey Hog! I love how you registered my phrase in your comment. You funny goofball :)
@@Toyotajeff Jeff, You can run to other CZcams channels but you can't hide ;-)
Can you imagine how many cars a dealer would sell and service if Jeff and AMD were employees?
I believe they would each become overwhelmed, to the point where the customer experience suffers.
They are each great at what they do independently. Not everyone is comfortable with actually interacting with customers on a face-to-face basis in the same manner that a sales representative does. This would be a topic that I'd be curious to hear them address in a short video.
AMD & Jeff. Excellent advise to remind me I should be the person in control. Great conversational points on taking charge while remaining focused on my goal! Keep up the excellent work!
This is like peanut butter and chocolate. The Car Care Nut mixed with Toyota Jeff. Wonderful mix.
That’s hilarious and true!!!
AMD and Toyota Jeff, you two are the two main reasons I bought a 2021 Rav4 XLE Premium, thank you! I'm not use to Toyota Jeff, not joking every other line
LOL.... AMD hasn't seen that side of Jeff yet unless he watches his videos like I have for the last few years.
Bought the same one except got the hybrid
Such a good move having Jeff in the video. Probably the coolest salesperson I've ever seen.
thanks! that's huge
My local Toyota dealership’s are price gouging and have been guilty of loosing the keys for my trade in to hold the customer hostage
I just bought a very used sequoia.. and got a good price but saw a bunch of defered maint . So fixed 4500 dollars of stuff first 2 weeks. A little scary. Hope in the long run it works out. Planning on keeping it 5 years. Used car prices are crazy high right now
No one seems to be mentioning buying out of your region. The dealers here in my metro area try to add about 1500 over and above the MSRP to both their Toyotas and their Hondas. Yet I can drive to a small town 90 minutes away from my area and buy a Toyota or a Honda for straight MSRP. This small town only has one Toyota dealer in one Honda dealer. But the citizens who live in that town don't have the higher incomes that we have in my Metro area, therefore their car dealerships have to sell their cars at a more reasonable price.
My biggest advice for buying a new car besides the excellent video content. Always deal with the internet department aka fleet sales. Skip the sales person in the showroom. I have purchased over 15 new brand new vehicles, Toyotas ,Hondas and 1 Mazda this way, it will save you a lot of time and headaches.
1/2 of the time, I already negotiated on the price on the phone and spent 30 to 60 minutes at the dealership to sign and leave.
Never, ever buy any vehicle based on monthly payments, buy it based on the price negotiated on the vehicle that want and you can afford.
Don't expect a great deal when it comes to used cars these days from any dealerships.
Great video both of you! Quality content and to the point! You might want to consider content on "what to avoid" during the purchase process.. from back office unscrupulous characters to walk-around items to point out. Looking forward to another collab video!
I enjoy watching Jeff with his car reviews.
Hi Jim thanks for watching and the kind words :)
Ya Jeff is entertaining and sings in some videos too. Lol
Well said. I ran into a pushy sales person and who wanted me to put down a deposit without even test driving the vehicle. She also tried to get me to buy a white car which is not our preferred color. Needless to say we walked. Went to a different dealer and ended up putting a deposit down on a new Rav4 hybrid.
The dealers in my area are large dealerships. When we went shopping for my wife's 18 RAV4 hybrid (new) we found out that some of the sales persons did not even know certain cars were on the lot. We wanted a hybrid so the sales person is driving around in the golf cart and he had 50 RAV4s at the time (pre Covid days) and one was a hybrid. All were parked in one row of course and he had no idea a hybrid was in the row of RAV4s. I found it by luck as he was driving and I was looking. I could have easily missed it. As it worked out it was an XLE with all the upgraded features we wanted. Perfect. The lesson, don't assume the sales person knows what cars are on the lot. From now on I will walk the lot without a sales person first.
Between 2005 and now, I bought six Toyota vehicles from 4 different Toyota dealerships. Can’t recommend the experience with any of them. The cars, for the most part are pretty good.
Now its spring 2023 and I was interested in the new Prius. Reviews look great. When they finally started showing up here, the dealers were asking several 1000’s over MSRP.
Well, with the government rebate, the Tesla 3 was cheaper and Tesla did not try to gouge me. Ordered the Tesla on line, all electronic agreements, good financing, good insurance, and no hard sell add-on junk. Pickup took 15 minutes for the Tesla rep to show us how to program our phones as keys and demonstrate car features. Best pick up experience ever with no surprises.
Goodbye Toyota. Your dealer greed ran me off. And the Tesla is amazing.
I love me some toyotajeff. Informative and fun personality. He has his own Great channel
Super cool of you to say :)
It is CZcams content creators like Mr. Car Care Nut that provide purchasing advice and repair procedures that allow you to skip buying from dealerships and do a lot of the maintenance and repairs yourself. That really lowers the cost of driving.
Well SAID AMD on knowing what u can spend/what u WANT. Get a vehicle u can AFFORD. I had buddies who purchased newer cars, only to have repossessed. Jeff is an excellent example on buying advice. Two of my favorite guys!! Great advice for ppl! Happy New Year to both u & ur families!🎉
Hi Rice!!! Glad you were here and watching the video. Happy new year to you
find yourself an out of state salesperson with a strong reputation and order with him/her. i got my 4runner TRD pro at msrp with no add ons except the ones i asked for. drove from ohio to texas and it was worth it. stopped by some amazing bbq places on the way!
That's a huge side benefit -- all the great local food!!
Im not even buying a car for another 3 months when my lease is up, but Ive already done about 100 hours of research - including watching videos on prices, mileage, maintenance, spec, reliability, practicality, look I like etc etc etc.
Ive only now narrowed it down to about 3 or 4 medium SUV models, so now Im really just narrowing it down to the one that looks like the best value and then trust my instincts.
You can never do too much research, but when you think you have the one you have to be prepared to commit.
After that you cross your fingers really
I know people will call me crazy but I've never found buying a car to be all that difficult or stressful. First of all the dealer did not force me to come in and they can not force me to spend my money. People fuss about high pressure but there's never any pressure. If you don't like what's going on you just walk out to your car and drive away. It really is that simple. You don't have to be nasty or rude you just say let me think about it and leave and if they push more you just keep walking and leave. With a new car all the tools you need to get a good price are at your finger tips, it does help to have an actual computer and not just a phone to see all the information but a phone will work. The main thing sis to do your research and keep emotions out of the deal. It's a car, nothing more. It's not life saving medicine or the answer to world peace. The excitement will fade in a few weeks or months and you're left with payments, or maintenance, or both. Don't worry about what you friend said they paid for a new car unless you bought the same car at the same dealer on the same day. Otherwise too many factors are involved to be able to say you should have gotten the same price. And with used cars there are even more factors involved. Research what the prices are during the time frame you intend to buy and pick your number. Out the door, all fees and garbage included and when you get that number shake the man or woman's hand and drive away happy. Don't worry for a second that you could have saved an extra fifty dollars if only you had staged a fake nervous breakdown. If fifty bucks one time was really going to break you then you can't afford a car anyway.
Yes, I've had my time wasted. Yes, I've had dealers try and pull typical dealership B.S. and I just left. On one occasion I actually asked to see the sales contract that wasn't even signed yet when I saw the numbers were different than we agreed to and tore it up in front of the sales manager and the sales lady. I drove and hour away where I'd already discussed the same deal with another dealer and this time the agreed to price stayed the same and they delivered the car for free to my door 70 miles away. There are good dealerships out there and if you know your stuff they recognize and respect that and don't try all the B.S. You got a price and if they can or are willing to meet it then they will. If not you move on to a dealer that will or reassess whether your price is reasonable. Because, believe it or not, there is a point at which a dealer can't sell a car without losing money and a lot of people adamantly believe there's thousand more to be had off the sticker even after they've reached true rock bottom.
I like Toyota Jeff. I totally trust, listen to, follow and love the car care nut guy.
Hi Umer! Thanks for watching. Car Care Nut is great!
Another important thing that wasn't mentioned, DO NOT buy a new vehicle and pay over MSRP. Just take note which ones are gouging and scamming you by adding "market adjustments" and when things settle down buy your car from an honest dealer. Before COVID, if you even paid MSRP for a vehicle you weren't very astute. Don't be scammed and pay over. Make the dealers who are charging extra pay for their greed. Don't feed them.
I wanted to buy a new Toyota Tacoma. The Toyota dealer wanted $5.000 over MSRP. I walked and went to Carmax and found a Tacoma 2021 with 62 miles on it for a good deal. The Toyota dealers are ripping folks off.
Allstate insurance did the same thing to us in Illinois. After 30 years we changed company’s. Unbelievable.
Well, I wish they offered a transmission dip stick as an option on the camry. I can't believe it's not standard anymore. Ya, looking for used cars can get old and even frustrating I bet. If your not in a hurry it's best to be patient and find what you want.
Every time you set foot in a dealership you are entering a high pressure/slick sales tactics environment. If the dealership has a non haggle policy then it is a lot less stressful. In Mexico all new car models have the same price at all dealerships in the country. You don't have to go to a different dealership to get a cheaper price because that same brand and model is the same price all over Mexico and the price includes all taxes. No haggling or high pressure salesmen/dealerships. You only have to decide what car you want. In the US even if you get a cheaper price at a different dealership you are still getting played one way or another, IMO.
Jeff and AMD...very good info, been a fan for a while.
Thanks guys for the same high level of research, thinking, analysis, reviewing, results, value and more. Thanks for your hard work and time!
Researched for 7 years, got a 21 Tacoma sr5 v6 dcsb last August made in S.A, TX.
It was a good looking truck, but not perfect for me after 4k miles.
Went to get a Highlander, Rav4 or what?, test drive and get a feel, the last one I tested?
A 22' Camry LE in Ice Edge, Yep, uh huh...good stuff guys!.
I would not have guessed this basic model with 17" alloys would be SO good, and handle like a go-kart lol! (And hit 39.7 mpg in the first 100 miles).
Final result; went from a 21 Tacoma sr5 rwd to a 22 Camry LE, wow...very happy camper now! Weird but true, with good service at Valley Hi Toyota.
anytime!
25 years ago, a buddy was looking for a new car. Salesman completely ignored his wife during the process.
And the car was for Her. No Sale!
Rule #1-#425.....Never never ever ignore or treat a woman who is buying a car anything other than the most important person there...because she is in most cases :)
I educate my self on the buying process before I go to the dealer , then I control the process. I tell myself that I have what the dealer needs and that is $ and what they have is a want for me. I can go elsewhere. If a sales person try to bs me I just get up and walk away. Easy peasy
Toyota Jeff brought me here! Can't wait to watch this later! 👍🏿
Hi Lisa so glad you’re here!!
If I ever experience either somebody that's not listening to me or someone who isn't showing me respect I get up and walk. No going to the upper levels to be asking to deal with somebody else, they have a problem and it's up to them to know about it and fix it!
A mechanic and a sales-person combo-team! It's so well thought-out I am actually suspecting Toyota for setting this up. LOL! I hope Toyota pays you extra well because just the fact that you put it together convinced me to buy a new Toyota. So here is the value. Tell that to your bosses! :) Well, maybe not exactly "buy" though - just put a deposit for a promise to deliver at a more or less (in)definite future. :)
we do make a good team don't we!
I've been in auto sales for over 12 years and highly suggest that you and Jeff do a video on what happens on the back end of a vehicle purchase. In my opinion, the back end is where you really need to do your homework and keep an eye out for unscrupulous dealerships and their F&I offices.
All that matters is the price is the lowest and I am not charged for any extras . If that can’t happen, take your business elsewhere .
I brought a used Toyota Corolla 2003 a few years ago. The purchase was for having a car for bad weather. Car looked nice, clean, no body damage, and it had 134k miles. The 134k miles was no biggie as we know Toyotas last many, many miles. I took it our for a test ride. It was a hot day so the A/C and of course the fan was on. Everything looked good, motor was tight, no rattles etc. So I purchased the car.
The next day I picked up the car and on the way home, I found the windows would not work on both back doors and front passenger door. The driver door would operate the windows, only when the fan was on!!! The dealer wanted no part of it. So I had to figure it out myself. Someone tapped off the battery, ( glad they put a fuse inline) and they put a relay in. I went and got a wire diagram from another dealer and traced the wiring. I was able to correct what they did so now it is wired exactly like from factory. Needless to say, some dealer mechanics are not that bright. I have to pat myself on the back for this one.
Be prepared to pay MSRP or more for new cars.
2018 and up low mileage nice Toyota Camrys are selling close to what they cost new sticker.. The same as trucks and Corollas as well.. Toyotas and Hondas are in very high demand.. You can't hardly find any of them on the used car lot as well as new car lots.
I'm a long time subscriber of both of you. Bravo, great video that is full of honest & informative stuff about the buying process. A certain dealership is very important, when I purchased my Rav4 XSE hybrid in August 2020 I chose an out of town dealership because he had the exact XSE hybrid with the technology package coming to their dealership in a couple weeks and it wasn't spoken for yet. All went well and I picked up my new Rav4 and when I got home 200 miles away I noticed that the dealership had installed an aftermarket trailer hitch without asking me if I wanted an aftermarket one (which I didn't like at all as I expected the Toyota hitch which was way better suited for the Rav than the cheap & awkward looking aftermarket one). I was not happy and expressed my disappointment to them & to Toyota Canada. Shame on me I guess for not catching that when I picked it up. It won't affect me not getting another Toyota as I love my Rav4 XSE but maybe the next time I'll deal with a different dealership that won't force something on me without my knowledge. Again, great video AMD & Jeff!
I wanted to buy a new Toyota Tacoma. The Toyota dealer wanted $5.000 over MSRP. I walked and went to Carmax and found a Tacoma 2021 with 62 miles on it for a good deal. The Toyota dealers are ripping off.
Why do dealers make the car buying process so incredibly miserable? Helping my mom buy a new Rav4 was the most miserable experience in decades.
It's so sad you have to shop for a car before going to the dealer. It's like dealers don't allow window shopping
Buying a car is one thing that that I don't like. Dealers are always playing games and trying to upsale or add crap into the sales contract that I didn't agree on. And I'm not nice about it either when that happens, which is every single time . That's been my experience at a dealership for used and new vehicles. Different dealers too.
Once the research is done..and you pick a model for certain..then go try to rent that model for a day or two to actually try out that model.. also pack a lunch as spending 10hrs plus to negotiate a vehicle for 15% to 30% below msrp..negotiate for out the door price..not monthly payments or even offer a trade in..just the lowest out the door price 1st..only then think about a trade in..as most people actually give the stealership their trade in vehicle for free..as they always ask 1st if you have a trade in to set the vehicle price high enough to get your trade in for near free as possible..literally cut the msrp to 40% less as a starting point as you can inch up but never go back down in price..if it takes 12hrs but get 18k off msrp its worth it..of course this current market situation isn't going to work as many people are paying way over msrp which is incredibly insane..wait till the stealership is fully stocked with cars on the lot..don't buy in to the BS sales nonsense they push..I've gotten many vehicles way under msrp each time..
A few years back we were buying a new Toyota and we overheard a conversation, actually more like a shouting match in the cubicle next to us. A lady was alone trying to buy a used Dodge, and the salesperson actually did say to her: "This discount is only good for the next 20 minutes." Talk about pressure and just total lack of professionalism! She walked out on the guy.
Fortunately, our sales guy was very nice and competent. Your salesperson really can make or break a deal. Be nice to each other. It's easier this way.
Great collaboration and very informative. We really liked seeing you AMD on Jeff's channel, as well.
❤❤
I look at the bad reviews before the overall rating. If there are a bunch of "I had a problem with the car and they gave me the run around..." I'm not even going to look at what they have. If it's complaints about high prices or people couldn't get financing I would actually consider it a good review because it shows they're selective about what's on the lot and not catering to people that just want the cheapest thing out there.
I guess I’m the “odd” one, I definitely spend over 17hrs researching, case in point, I’m already figuring out what car I want to replace my 11 corolla with in about 2 years, gives me plenty of time to read the forums, watch videos, and get a grasp on the pricing today and where it should be once things level out... and when I was looking for my corolla 4 years ago, I looked at probably 15-20 used ones before settling on the one I have now. (I drive a ton so between New York winters/salt and the miles, I’ll have approx 200k on my corolla 2 years from now, and bought the car with under 100k on it, and the underbody/unibody is showing the salt with rust starting in some areas like on the pinch weld which is getting soft as a marshmallow in some areas)
Far as buying new, like my last truck and now my current truck, I visited 3-4 dealers, test drive a bunch for my last one, but only drove my truck I bought in April as I couldn’t even get my hands on one to drive before I jumped for the truck I got due to the shortages. But that was even a 2 week process of driving around and getting a feel for what I was gonna buy.
Research isn’t a bad thing to do, as more then likely you’ll be keeping it for a long time, so why buy a problem child when you can avoid it (unless in my case the forums were being “cleansed” of the problem as Chevy didn’t want everyone to know of the problems they are having with their motors, so the forum admins were deleting and banning people who posted anything negative about Chevy..., which is a rather sore subject currently with me)
But one issue in my area is all the dealers are being bought up by one franchise which use to be good and where I bought a majority of my new cars and truck from.... now they have gotten so big they don’t deal, it’s “this is the price, take it or leave it” even before the pandemic, they were 2-3k above market then, and trying to tell me “we are selling this for less then we gave them on trade for it”. And the two other Toyota dealers in my area I wouldn’t send my worst enemy to, the one has a good service dept, which I’ll go to, but I’ve watched my share of people get up and walk away after their smoke and mirrors they pull. So if I want a new Toyota I’m literally going to be driving 150-200 miles away to find someone who might deal
Narrator: Things never, in fact, "leveled out".
I meet so many people who won't even think about buying a Toyota because they believe they are all too expensive. I don't know where they get that from, Toyota has vehicles priced over the price-range, with some very good deals for what you pay in comparison.
I live in the northeast an Jeff's videos help me alot purchasing my toyota
Of the 60 plus vehicles that I have purchased, only 3 were brand new. Buying pre-owned vehicles has given me the biggest bang for my buck, and I'll never buy new again.
Good luck doing that now. Preowned are sometimes selling for more than msrp. You would be a tremendous fool to buy a used car right now unless you absolutely had no other choice.
@@hutzman7664 I was perhaps extra smart for buying my last used Tundra in 2017 for thousands less than it would sell for today.
@@THEH2OMAN keepin mind that this is not the norm, by 2023 or 24 it will get back to normal when supply or greater than demand and price will drop.
Amazing as always AMD, my car was negotiated through the AutoNation Toyota Winter Park (Florida) after contacting several dealerships and the standard answer was "come to our dealership" but I found someone at AutoNation able to negotiate and talk about the car that I want by emails, when reached a deal, I arrived to the dealership to sign and that's it!
Woah AMD I never noticed the fish in your logo until now, very cool.
First of all, it's not about size and features, that's salesman talk. It's about maintenance completed and maintenance due. When you buy a used vehicle it's about condition and history. In the 1970's my friends family purchased a two door Ford Maverick, they had 9 kids!!
hahaha well that wouldn't have been very practical at all for your friend's family. Everyone has different criteria when buying cars. It is important to match what a customer has listed as most important criteria for them and their family with what is available and what fits their budget. Plus clearly you want to know reliability and maintenance specs if available. Great insight Tony!
@@Toyotajeff Dude bought a new Ridgeline, put on about 70k miles in two years. Transmission went out and before the dealer realized he had the extended warranty, they quoted $9k grand for replacement. Vehicles and repairs are absurdly overpriced. Chrome don't get you home, focus must be on mechanical soundness.
I'm driving a 04 Honda Odyssey w 350k all over the south east, then back to New York. I know my stuff, and the junkyard is my friend
@@Tomaato55 probably Not.. the 5th one..😂🤣😂
@@Tomaato55 HaH! They need a scheduled 75k rebuild! This one has 80k, shifts harshly 1-2, but slow drive engagement, and oil was BLACK. I'll change it again, and I drive easy
@@Tomaato55 whatDoIKnow???
Thank you both and Happy New Year ! Also a rental car test drive is what I always recommend.
You're so right about that, at least in my case. My wife has the final word period!!!
Thank you! So good. I’m looking to buy my first Tacoma in a few weeks. 2023 Tacoma
I agree, respect is key when dealing with a salesman. I’ve tried looking at cars alone and the salesman didn’t even bother to show me the car once he found out I had a family. He told me he’ll show me the car once I bring my wife with. Smh He lost that sale. I’ve also had another experience where the sales manager stopped out personally to just tell me, if you don’t buy it at this price, we’ll just sell it to auction at the price anyways so you’ll lose out on the car.
My two favorite Toyota resources.
Lovely discussion
My two favorite Toyota gurus in one video!
It's like a double bonus haha...thanks for watching!
Picked up a,1 owner, mint 2006 Avalon for 7k.Put another $1800 in maintenance ( fluids,filters, new brakes) and a set of fresh tires...hoping to be set for at least another 60k of worry free driving.....Buying anything brand new from Toyota is just stupid... prices are crazy high.So glad I purchased a well loved Toyota with a great track record and under 10k all in was a steal imo
These are 2 of my favourite Toyota people right here, love watching both Jeff and AMD's videos. Real genuine gentlemen right here. Plain and simple, now is not the time to buy a car. Unless you really absolutely have to have one for safety or reliability reasons just don't do it. Mark my words, when this is behind us, we are going to have a flood of used cars that people bought out of desperation and fear(kinds like toilet paper). Like Jeff said, if you want YOUR perfect car go to the dealer and order one and then wait. I know our lead time out for Toyota models is about 2-5 months depending on the vehicle. On our Ford lot, if you want a Bronco or a Maverick, 12-16 months. You want a Bronco off the lot, get ready to pay at least $25K over MSRP. It's not worth it, just wait. It's not las though every car is disappearing off the planet.
Wow what? 25k?
@@moeanthony9308 We have 2 Broncos on our lot right now that have a "market adjustment" of $25K. The Bronco Sports and the Mavericks we have....10-15K over MSRP.
@@gianmariavolonte4315 Iam sorry thats absolutely ridiculous. In Canada we have laws preventing this. Total gouging. I can only imagine folks in this climate who get into an accident and car written off. Huge huge loss. Beyond crazy.
One last thing to add. I can't speak for many but after paying anything over msrp and when this nonsense ends. I never forget.
204k subscribers. Congratulations AMD!
I want the 2002 Tacoma Trail edition.... but i just bought my 2021 RAV4 XLE AWD...
Too late! Took delivery of a RAV4 a month ago. Horror story. Bought Toyotas since '79. Never again. The machine is OK but was screwed by Toyota and the dealer.
Did they overcharge you on the vehicle as well as different fees and service plans.? That seems to be the norm these days.. At least you got a great vehicle and not a lemon like some brands are... And their customers get the same treatment..😫
@@charlesjackson1700 The unit "allocated" to me after my order was cancelled by Toyota had $3K (almost +10%) of unwanted options. I had ordered Lunar Rock/Nutmeg; got Smurf Blue/Black. I had waited four months to get screwed. I swallowed hard and took it as Toyota had a cheap money incentive during november and I anticipated continued product shortage/price increases for the new year. It's a good machine but Toyota's current attitude of "You'll take what we give you!" has terminally pissed off this 44-year customer.
@@shooter2055 That is ridiculous to have that much trouble to get a RAV4.. My local dealership gets those in all the time as well as those Lunar Rock /nutmeg interior RAV4's.. They do sell very fast but you can always buy one in transit.. I would certainly want to get the color I wanted ! I would not like that attitude from Toyota as well.. as you stated.. take what we got in..From the description of your experience it must be really getting worse.. I saw the news a little while ago and they said by spring they predict gas to be $4 a gallon.. It seems like this whole country is screwed up and getting worse..
@@charlesjackson1700 Yeah. I was "allowed" to pay $38K rather than $35K for my unit. Never again.
@@shooter2055 Did you get the XLE premium or the Limited..? I know you could get just the standard EX for around 30 k.
I have Sequoia but am thinking about a Prius or Corolla Hybrid for the obvious reasons. Probably a 2016 or newer, but if prices a ridiculous will got for a new one.
This would be as a second/daily driver.
Holy shit toyota Jeff and AMD …. What a collaboration!! Two great guys !!
Advice only gets one so far when it comes to buying a car. I bought 13 cars in my life time over 5 years and all but one time I managed to screw something up. (Had a good experience with my 2020 Honda Fit) I overpaid for what I got, didn't have problems disclosed, ended up with junk that I was ultimately unhappy with. I definitely didn't go through with a handful of purchases that would have been nightmares, and I only regret one purchase I didn't make. This PYSCHO car market has me stuck, for better or for worse, with my current car, a 2012 Toyota Highlander that needed $5k worth of work within 3 months of buying it, and yes I paid full retail for it, $2k over what NADA said it was worth because it was what I wanted. It has been fantastic after getting it sorted out though. I feel like 92% of the car buying advice on the internet is just stuff that sounds nice but rarely works in reality and is just the bane of car salespeople's existence. This video was half decent.
In a perfect world, Jeff and Amd would be at the same dealership and I would buy a car from Jeff and have Amd as my mechanic, within walking distance from my house!
I didn't notice any push back on the BS paint sealant, and how to avoid all the dealer add ons that you don't want.
It's a bit ironic that Jeff is giving advice to buyers. I like Jeff but Fred Anderson Toyota is one of these dealers that currently charge a markup to some of the models.
At first, I thought this would not be for me since I bought a 2021 Corolla. But I found this video was very interesting. Another " my utmost for HIS highest "
Always waiting for the last sentence...
It keeps me stock to last second of your videos 😂
God bless you ☺️
I was at a new one, $31K then decided to shop around some more, this damn dealer had the same car, 39K miles for $33K. WTF! I looked him in the face and he knew what’s up.
I ordered my 2022 Toyota Corolla XLE September 30 with a $3,000 down payment. I went into the dealership all alone after doing a year and a half of research. I happened to start dating a mechanic two weeks later. So it was finally ready March 30 about two and a half weeks ago. So I went to the dealership with my boyfriend to pick it up. I walked in and saw my car so we looked around it. It had my name on it and everything. It cost me over $38,000 and had absolutely nothing to do with my boyfriend whatsoever. So when the guys were talking they mainly looked at him. At first I said, it’s my car when they were looking at him. It annoyed me. We dealt with a lot of guys that day. My boyfriend also said to another guy tell her it’s her car. Then we just let whatever happened happen. It was very annoying.
How rude!
Local Toyota dealer has a grand total of 7 brand new vehicles to choose from.
This is absolutely helpful. I am not in the market at the moment due to the crazy pricing but have a specific new car to buy in mind. Will remember the advice when the time comes. Thanks, AMD and Jeff!
My latest car buying experience was easy. I had a bought a used(16k miles) 2019 Avalon XLE(March 2020). This summer I decided I wanted the upgrade to a 'Limited' 2021. My dealership found the EXACT Blueprint/Black(V6)with all the options. Gave me 'good deal' on the trade in, and bought it on the spot. That was July, it now has 2100 miles on it. Leather/JBL/Sunroof/Ventilated Seats. Zero buyers remorse and it's still worth what I paid for it too.
What happens to the balance you owed on the previous vehicle?
@@CrowT There was NO BALANCE, I had it paid off months before the trade.
@@spyderlogan4992 You paid that thing off that fast? Jesus.
The two men i like the most who i have learnt the most
I went into a dealership for the new Lexus NX to inquire and test drive. The salesperson was already talking about a $1500 markup for nitro fil and some sort of spray on coating. Got someone to appraise my vehicle and they did not even have the nx I wanted. He was saying other people are offering over msrp. I was turned off. Went to another dealership and met two salesman and then settled on one who said his dealership would not go over msrp. He took the time to explain to me the situation. I ended up on the waiting list for an nx from him.
And NEVER pay over msrp for a vehicle. Just purchased a new RX-450h. Since there was no inventory available locally I branched out. Another dealer wanted to charge $2500 more because I was out of state. Laughable! Next call I found the exact same car for MSRP and they included ceramic coating and window tint at no extra charge for the hassle of flying to pick up my new car. Good honest dealers are out there, you just have to look and not settle.
I want that Toyota North Face jacket. Even though I'm in Florida.
Buying a new vehicle now days especially a new one is a large fortune.
Get on the most populated and active forum about the car you're interested in and talk directly to the owners of the car you want and read read read. Research common issues with the car you're looking for. 👌 You're welcome 😊
Great advice!!!
I'm looking at a 2022 Corolla SE, what I don't like is all the dealer add ons. I have sent every dealer in my area a list of what I will not pay for. I tell them the only legitimate fees I have to pay are taxes, title and license. This seems to piss them off, one of them even had a fee of $2.50 for a lemon law.
What a phenomenal informative video! Even though Teslas are fantastic vehicles the cherry on top is that you don't go through the horrific dealership experience 🙌🏼
And yet it's muddied by their horrific servicing experience
Umm absolutely not. Tesla is a failure! Guess you haven't seen the news the last year of them catching on fire and literally burning down to the rims only being left. Also electric is making the environment worse, even tho they claim electric is suppose to help.
Amd, I used to watch Jeff’s channel. When I was ready to buy, I contacted him and the dealership, he never responded. His dealership was very unhelpful. I’m not sure why you are allowing him this time on your channel. I respect you and your content.
I spoke to a sales person today who replied "good girl!" when I told him what specific model and trim I wanted. He definitely lost a customer within 30 seconds of meeting with me.
Thanks for the fantastic informative video. In the market in buying a new vehicle and these are such awesome tips !
@@user-3tf67bk46u the last couple years the majority has been offended by everything, doesn't surprise me 😂
I want to thank all your fans that teach me the quote ‘’NEVER TRUST’’ dealerships
Beware of going from a five-year loan to a seven-year loan when they say they can lower your payments!
The Price of the car is always what matters the most!
And watch out for those high interest payments, your bank or credit union can probably get you in cheaper!