How to Automate Customer Support in Your Agency: Step-by-Step Guide

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In this video, I’ll be showing you how to build three automations to automate customer support in your agency. This isn’t the only solution you’ll need to automate customer support enquires in your agency but it’s a great tool to have working for you behind the scenes dealing with any emergency enquiries from your clients. I’ll be showing you how you can use Slack, any project management tool and Google Forms to automate customer support enquiries in your agency.
As always if you have any questions about anything in this video do not hesitate to drop a comment below we are here to support you!
0:00 - Automate Customer Support in Your Agency: Step-by-Step Guide
1:22 - Automation Plan
1:44 - The Best Solution for Agency Support?
3:21 - Plan for automation #1
3:49 - Four Tools We Need
6:26 - Building Automation #1
19:53 - Building Automation #2
28:18 - Building Automation #3
31:47 - When to use this?
32:37 - How to take this to the next level
35:10 - Free Resources
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My name is Leo and I’m the owner of Fluxomate an agency that specializes in creating custom solutions for SMM agencies looking to scale...
We release all of this content for free to get you started on your automation journey to begin removing yourself from the day-to-day in your agency and focus on the important stuff!
The only thing we ask from you?
Take 20 minutes of your day and implement this in your agency - It’s a complete game changer.
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Get 5 Custom Automations Based on the Pain Points in YOUR AGENCY (Plus Access 20+ Page Breakdown) → ctaoq1fxqm7.typeform.com/to/Zc1vNX79