Hi Kenny I m sorry to hear that,,,,,,please note when your application keeps looping you may need to clear cache or re-install it or use a different device. If all this methods don't work you will need to visit multi choice for it might be an account problem.
Hi Patrick I hope your issue has been resolved... But in that case you will have to contact dstv customer support they will further assist you with that issue. Note that there are people stealing customers information and using them to register fake accounts. I m sorry for the inconvenience caused.
Go to My Products on the website and select the package you would like to manage. Look for the Disconnect icon and schedule your disconnection. You can also do this on the MyDStv App and via WhatsApp....
I need to know if there is an alternative if you cannot recover the cell number used to register the decoder.
Yes there is you will have to visit your nearest MultiChoice store so they can help you
Help me it only showing blue doesnt go through
Show us how to log out please
The process is stuck on loop, very frustrating. Once it says linked. I try to sign in and the process begins afresh
Hi Kenny I m sorry to hear that,,,,,,please note when your application keeps looping you may need to clear cache or re-install it or use a different device.
If all this methods don't work you will need to visit multi choice for it might be an account problem.
For the customer number what do i enter?
You have to get it via thier WhatsApp channel why not use the ID or the Smart card number ?
How do I de-register then?
Hey Zinhle did you manage to re-register?
Plz help it tell me my Gmail is wrong while is the one I'm using 😢
Hi Patrick I hope your issue has been resolved... But in that case you will have to contact dstv customer support they will further assist you with that issue. Note that there are people stealing customers information and using them to register fake accounts. I m sorry for the inconvenience caused.
Please assist I want to de-register now
Go to My Products on the website and select the package you would like to manage. Look for the Disconnect icon and schedule your disconnection. You can also do this on the MyDStv App and via WhatsApp....
For me I shows only 7 channels
I have seen that problem before... It's usually caused by missed payment or the app needs resetting.
Is not working on my phone
First you need to connect to the wifi then once you are connected to the vuma wifi follow my steps if you not connected this process doesn't work...
What is the account holders id?
Identification Document number (It's 13 digits long )
Plz help
What do you need help with?