How To Get More Singaporeans To Return Our Food Trays? | Talking Point | In Singapore Hawker Centres

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  • čas přidán 31. 01. 2021
  • Despite a slew of national campaigns since 2003, Singaporeans by and large still can’t seem to be able to return their trays. In response, new initiatives, like the automated tray return system has been introduced in several hawker centres where diners pay a 50 cents or 1 dollar deposit to take a food tray. But still, many diners are leaving dirty trays behind. In this second episode of our food tray return crisis, host Diana Ser rolls out a bold new experiment using technology, to force Singaporeans to return their food trays and used crockeries. Will she succeed?
    Part 1: Why Won't You Return Your Food Trays?
    • Why Won't You Return Y...
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Komentáře • 494

  • @CNAInsider
    @CNAInsider  Před 3 lety +8

    How likely are Singaporeans to return our food trays in hawker centres? Find out in Part 1 of our food tray issue: czcams.com/video/yi1Py8Q1V8I/video.html

    • @eymannassole6162
      @eymannassole6162 Před 3 lety

      Hire me as a goodwill ambassador to help with this problem
      (my earlier jokes aside, I have a few serious suggestions and experiments that might work?)
      This really is a global problem, health wise.
      We seen from the people stuck in the cruise ship at the beginning of the pandemic, one sick person spreading germs effects ALL OF US! keep on them guys, it'll take (hopefully)!

  • @Angel-em4vm
    @Angel-em4vm Před 3 lety +202

    LOL that auntie return the tray but leave the bowl behind😅 well she just literally followed the device😅

  • @Bangbangboom51
    @Bangbangboom51 Před 3 lety +23

    I guesss we thought wrong that Singapore is a nation of well educated and disciplined people.

    • @TheMostObliviousGirl
      @TheMostObliviousGirl Před 3 lety +6

      I thought so too until I saw this. Disappointed to be honest. It is just inconsiderate.

    • @mocca8562
      @mocca8562 Před 3 lety +2

      They acted good, because strict law and huge fine to keep and develop their discipline. They even can't not being a democracy city state.

  • @ellawiens506
    @ellawiens506 Před 3 lety +65

    im sorry, but i laughed way too hard when that one auntie said she returned her tray but left her bowl on the table.. HAHAHA. Well, she did exactly what the announcement asked her to do.. XD

  • @chrislee4485
    @chrislee4485 Před 3 lety +96

    The most funny part:
    Diana: Did u hear the alarm?
    Auntie: Yes yes yes, I returned the tray.
    Diana: Oh u returned the tray but the bowls still left behind on the table.
    HAHAHAHAHA

    • @lingth
      @lingth Před 3 lety +4

      it goes to show Singaporeans just do the minimum, if you say "TRAY return" they literally remove the bowls from the tray and return only the tray.. unless they say "RETURN CROCKERY" (then maybe they will return the bowls and plates, but not the chopsticks and forks..lol)

    • @wolfcompany2
      @wolfcompany2 Před rokem

      HAHAHHAHA

    • @andyng5321
      @andyng5321 Před 8 měsíci

      don't worry, women in Singapore don't even take their own responsibility of defending the country, much less clearing up their own mess.

  • @ryanhp3170
    @ryanhp3170 Před 3 lety +31

    18:54 - "I returned the tray" but she left the bowl on the table. I knew that would happen 🤣.

  • @jadeng293
    @jadeng293 Před 3 lety +15

    Omyg, I think you can use “shaming methode”. Just put some of them on national TV. They sure do not want to become of the family’s shame, especially for their children, lol.

  • @prettyesther9696
    @prettyesther9696 Před 3 lety +16

    As a young singaporean, I am very disgusted by this situation. I am taught since young to clean up my own mess wherever I go. Why can't we all be more responsible in cleaning and returning the trays. Is this simple act of responsibility so difficult to do?

    • @andyng5321
      @andyng5321 Před 8 měsíci +1

      don't worry, women in Singapore don't even take their own responsibility of defending the country, much less clearing up their own mess.

  • @edgarwinoc4708
    @edgarwinoc4708 Před 3 lety +24

    The alarm announcement language must be in English, Mandarin, Hokkien, Malay and Tamil.

    • @casstsj
      @casstsj Před 3 lety

      The problem is by the time the announcement of all languages is over, the ppl would have alr left the table

    • @edgarwinoc4708
      @edgarwinoc4708 Před 3 lety

      @@casstsj 'Kindly clear the table before you leave.' English and chinese language first, toggle the rest. How is that slow? Soon enough, all will know.

    • @stephenc2481
      @stephenc2481 Před 3 lety

      If people are responsible, they don't need all different languages.

    • @edgarwinoc4708
      @edgarwinoc4708 Před 3 lety

      @@stephenc2481 Hence the video is titled "How to Get More Singaporeans To Return Our Food Trays"

  • @jefferytay3225
    @jefferytay3225 Před rokem +1

    Diana going 😲 "OHHHHHH 妳return liao可是你的盘子放在那边啦”
    😂😂😂
    So cute ❤

  • @TheWorminator89
    @TheWorminator89 Před 3 lety +91

    It’s embarrassingly shameful that this video even has to be made. High time we start thinking for others instead of just ourselves. It’s an act of courtesy and you help the overworked cleaners. Return the trays because you want to, not because you have to.

    • @lingth
      @lingth Před 3 lety +11

      its the same with maids or domestic helpers also.. often in singapore, when you hire a "maid" you think of them as a "live in servant" you sleep in my house, eat my food... of cos you have to do "everything lah"
      so if the maid say washing your car or bathing your pet dog, or feeding your pet dog is not her job, you will think, WHAT??
      but the fact is she is there to assist your household chores, your pet is ur OWN responsiblity as a pet owner, as with your car.
      but often maids cannot argue or reason with their boss, as they know if their boss get offended by their refusal to do some chores, their boss can go complain to the maid agency to change the maid and blame it on her work slow or rude..etc.
      not many employers have lay down clear rules on working hours for the maid, which allow the maid ample time to rest and even have off days. that is why the service industry is always getting bullied because as consumers, they have a "Customer is always right" mentality..

    • @bobleeroy2573
      @bobleeroy2573 Před 3 lety +2

      The fact that we have to discuss, invent and rely on technology to address simple manners and etiquette shows that we have failed as humans. Even cats and dogs know where to do their business smh.

    • @TheMostObliviousGirl
      @TheMostObliviousGirl Před 3 lety +1

      I don't think people understand the reasoning behind cleaning after yourselves when you finish your food. If they need to hired more people to clean up after you that means the cost of food will go up. It is impossible for the cleaners to clean all the tables, chairs, tableware, and any mess that was left behind by the people when there is only 5 cleaners even just for 1 hour consisting 300 of trays and tableware. Just think about that. If each stall decides to hire their own cleaners to clean their stuff; the price will go up for sure. People need to be educated that is all and understand the cause and effect it has. It should start when they are young. But it doesn't mean you can't start now. My parents taught me when I was kid. I was shocked to hear that this is even a problem in Singapore since this place is considered clean next to Japan, especially a place that bans gum. Technology can only go so far to remind people and has limitations. Like the charging of the plates is a good start but educating people would be more effective.

    • @bobleeroy2573
      @bobleeroy2573 Před 3 lety +2

      @@TheMostObliviousGirl I hate people who use the excuse "I'm creating more jobs" to be lazy while inflating ego. They aren't creating more jobs, they're creating more work. Work that can't be handled by the existing worker. Bosses will then start demanding more and stress will build up. I worked in retail and know the stress very well. People are a**holes when it's not their problem.

    • @TheMostObliviousGirl
      @TheMostObliviousGirl Před 3 lety +2

      @@bobleeroy2573 I hate that. This is actually a very small problem. If people are more considerate and are taught. It shouldn't even exist. I truly don't get these people's mentality.

  • @Ethanolic
    @Ethanolic Před 3 lety +110

    That uncle who said “It could have meant a signal for the auntie to help clean” please don’t act blur as the announcement clearly state to please return your trays. Don’t find excuses for your disgusting behaviour.

    • @usucktoo
      @usucktoo Před 3 lety +9

      Except his behaviour wasn't disgusting and was appropriate to this shameful anti consumer propaganda. Hawkers and their cleaning companies make 100s of thousands of dollars every year. So how come they can't hire people to pick up trays and actually make a cleaner Sg? No, it has to be art installations, and robots, and shame alerts. For what? For the sake of the people? No, this is profit margins.

    • @Ethanolic
      @Ethanolic Před 3 lety +25

      @@usucktoo I’m appalled that you think that not cleaning up after oneself is not disgusting. Do you poop and let the cleaners flush for you? Do you not feel a tinge of shame having cleaners who are even older than your parents or grandparents clean up trays for you? We should redefine the roles of cleaners to just clean and sanitize the area instead of babysitting and return trays on behalf of people with entitled mindset. If we can make a little change to our behaviour and spare a thought for one another, our society will be a much better place to live in.

    • @crystallizedsyrup7594
      @crystallizedsyrup7594 Před 3 lety +18

      @@usucktoo Do you think it's okay to throw trash in the streets because there are cleaners that are paid to clean the streets. If you think that it's not appropriate then why do you think it's okay to trash the table and not cleaning it yourself? I'm quite appalled at how irresponsible you are. How hard is it to return trays, it doesn't even take 10 minutes!

    • @Anon-cv7ru
      @Anon-cv7ru Před 3 lety +2

      @@usucktoo You are right about anti-consumer... with this implementation... I will feel definitely feel stressful to sit and eat at the table... I mean Singapore already very stressful.. please dun make this simplest thing of cleaning become a consumer problem also.

    • @MsEverAfterings
      @MsEverAfterings Před 3 lety +8

      @@Anon-cv7ru mai kp and just return the trays. Was it that stressful for you to do that when you were in primary school?

  • @winterlion9366
    @winterlion9366 Před 3 lety +29

    We Canadians return our food trays without asking. We started out at very young elementary school.

    • @MsEverAfterings
      @MsEverAfterings Před 3 lety +1

      We do that too. But this habit is not enforced outside of school setting and people conveniently “forget” this behavior in a hawker centre.

  • @lecherhao86
    @lecherhao86 Před 3 lety +3

    The best way is still the tray station where they return you the $0.50 or $1 deposit.
    What you have to do is to mandate it across the island. So no matter where you go, it is the same system or else some people will get confused and question the stall assistant.
    My suggestion is for the customer to decide how many tray they need for their food. That will determine how much more they will be charged that the cashier can input into the cash register. It is only after the issue of tray then food will be given out and be collected by the customer.

  • @tliew3846
    @tliew3846 Před 3 lety +21

    Only in Singapore where returning your food tray is a national crisis. LOL

    • @kitchg5526
      @kitchg5526 Před 3 lety +1

      Well,they have the right, since they fixed other issues. Besides, it's needed during this time of pandemic

    • @danicadelmundo230
      @danicadelmundo230 Před 3 lety

      Alao in china

  • @gyaj88
    @gyaj88 Před 3 lety +4

    Wow! I'm really shocked because I heard Singapore was extremely clean and strict about it as well!

    • @sktoh4469
      @sktoh4469 Před 3 lety

      They find it demeaning to be seen carrying dirty dishes in public.

  • @eamonlee159
    @eamonlee159 Před 3 lety +14

    Singapore primary and secondary schools have been making the students return their own food however not all of them do the same in public.

    • @TheMostObliviousGirl
      @TheMostObliviousGirl Před 3 lety

      That's weird. A friend of mine went to Singapore and ate at these markets, when he got up and to return his try; his friend told him to stop and said it was the cleaners' job.

    • @prettyesther9696
      @prettyesther9696 Před 3 lety +1

      @@TheMostObliviousGirl The person who says its the cleaner's job is lazy to clear the table. Everyone is Singapore should be returning their own tray but because of cleaners in the hawer places, people are lazy to do so and make excuses that it is the cleaner's job.

  • @demetriusalexander7944
    @demetriusalexander7944 Před 3 lety +35

    "oh you return the tray but left your bowl , plates, fork and spoon in the table .. la.."
    wow Epic.. I laugh out out man.. hahahahahahahahaha.. epic joke of the year..

    • @James1230
      @James1230 Před 3 lety +3

      She literally just returned the TRAY

    • @iamjulia9458
      @iamjulia9458 Před 3 lety

      Auntie act blur lah! 😆😂

    • @nipulu77
      @nipulu77 Před 3 lety

      Steady lah, auntie.

  • @heonishei
    @heonishei Před 3 lety +5

    Add a cleaning fee to their dining. For the hawkers and Customer to benefit the cleaners.

  • @Magoz2110
    @Magoz2110 Před 3 lety +16

    18:55 Laughed way too hard 😂

  • @bnotyet3236
    @bnotyet3236 Před 3 lety +26

    LOL ... the "culture" says cleaning is auntie's job ...you can't get them to stand in an organized queue either!

    • @ahyapchow2459
      @ahyapchow2459 Před 3 lety +1

      BY HELPING AUNTIE YOU ARE HELPING YOURSELF
      AS WELL AS SOCIETY AND SELF MOTIVATION. GOOD FOR SINGAPOREANS.
      CLEAN UP YOURSELF AS YOU GO, JUST LIKE FLUSHING THE TOILET AFTER USE.
      DONOT WANT THE CLEANER TO FLUSH FOR YOU ,
      WE KNOW SINGAPOREANS HAVE SIMPLE COMMON SENSE, 🙄🇸🇬

    • @kengng8797
      @kengng8797 Před 3 lety +1

      Finally aunt got no job

    • @ahyapchow2459
      @ahyapchow2459 Před 3 lety +1

      @@kengng8797 THERES ALWAYS HAVE JOBS, SANITIZING,
      WIPING THE TABLES SWEEPING AND MOPPING THE FLOOR.

    • @gaminicyril
      @gaminicyril Před 3 lety +3

      No one treat auntie cleaner like a robot. If they return the trays than aunties still able to clean table only and other staffs can do and wash easy. All those barbarian highclass are still so lazy and no feeling like heartless. They don't care about staffs and other people who wanna to take turns. It is not staffs fault. It is other people's fault who just leave and go after meals like a lazy pigs. They should be shame themselves. We are human being. Even we eat at home and we take responsibility to clean ourselves. So same thing at public after our meals we just simple return the trays and staffs will do easy way. We respect and follow simple rules, but all idoit people say "wolawa so many rules" more like they are totally criminal and heartless. We need to learn and follow respect with good reason because staffs did not take break or rest and yet all of them are elderly and it is very heartbreaking. 😭

    • @hariananalisa9236
      @hariananalisa9236 Před 3 lety

      @@gaminicyril clean the tables only possibly lead to a reduction of the cleaning staff since a significant amount of the task they usually do (ofc since it takes time and labor to pick up plates and clean the trashes of some hundred customers, that might have been in their job requirements) is gone and now the owner have a reason to cut cost even more.

  • @mohamadtaufik5954
    @mohamadtaufik5954 Před 3 lety +2

    foreigner need to watch this also. ive been to sgp many times and dont know about we need to return our tray . we think tht just hawker scam to make some money bcos we r outsider .now i understand why . glad i watch this video and glad u guys bring it up . just need more push to let foreigner watch this so dont feel like being scammed when eating at hawker.

  • @subinct
    @subinct Před 3 lety +16

    Life must be Good in Singapore, if in the middle of pandemic, 50c deposit for trays is a "Talking Point."

  • @Jade-sc7ne
    @Jade-sc7ne Před 3 lety +1

    Ha Ha! Cannot wait to go back to beautiful Singapore for my much-needed hawker's food fix. Well it"s been a while since I have been back to Singapore and I will look forward to the siren reminding me to return my food tray😋

  • @iamjulia9458
    @iamjulia9458 Před 3 lety +22

    Even if customers are willing to return the food trays, sometimes I find the Return Tray shelves full with no cleaners clearing them during peak hours. So it's stack of dirty trays with no more room to put more without clearing them first. Guess that hawker centre lacks of manpower. 😔

  • @Xffern
    @Xffern Před 3 lety +20

    At home, your mother remind u to clean up your room. Outside, a robotic voice remind u to clean up after u ate.
    The bottom line is that people can improve their eating manners and not spat their bones all over the table or throw their used tissue on the table or even back into the bowl... 🤮
    So at the very least, anyone can still remove the tray or cutleries away themselves and don’t need to wait for the cleaning staff!

  • @HODATKHO
    @HODATKHO Před 3 lety +5

    put up a sign 🪧 return food trays 10% off the same as the can or bottle 5 cents return

  • @marlenesabiooliva7667
    @marlenesabiooliva7667 Před 2 lety

    Very good experiment and God bless!

  • @thomasleeqingwei1061
    @thomasleeqingwei1061 Před 3 lety +9

    Prompting is one of the ways to persuade & urge most of everyone to return the food trays at most hawker centres.

  • @lsjtony
    @lsjtony Před 3 lety +2

    Reserving seats is much more annoying than tray returning issues as it lowering down the usage rate of the seats. You will see a lot of people holding their trays looking for seats while the nearby table is empty, but with a funny tissue paper.

  • @edwardv7991
    @edwardv7991 Před 3 lety

    1:22 I like how the video started with her sitting on the only table not cleaned while the tables behind her are all cleaned

  • @ricktandron3669
    @ricktandron3669 Před 3 lety

    Good effort!

  • @jonyap79
    @jonyap79 Před 3 lety +4

    years ago when I lost my job and was in transaction of another, living on limited savings, the extra dollar was a big consideration on what i could buy at stall even know that i knew the dollar will be return afterwards, thus I can empathise on why some refuse to take a tray with tray deposit. I pledge to return tray with or without deposit, it is a good habit afterall.

    • @candytwins1
      @candytwins1 Před 3 lety

      Lol, they juz apply the logic like how u use supermarket trolleys. U insert ur $1 or 50cents coins and u get back after that. what is there to worry abt unless u don’t bother to return those items 🙊

    • @jonyap79
      @jonyap79 Před 3 lety

      @@candytwins1 when you only have 5 dollars in your wallet that day, you chose food that are $4 and below and not $4.5. because of the extra dollar. No one is worrying about getting back the $1 or the act of returning the tray. some of these are implemented in areas where there are alot of elderly, just consider is both nature the same? you can choose not to have trolley and use basket but can you choose not o use tray?
      the act of returning tray is not relevant to deposit return but as a correct action, even at hawker centre with out tray I choose to take my finished empty bowl/plate to the return station which i do believe the alarm sys has better potential than deposit as a commercial option.

    • @SugaDontPlay
      @SugaDontPlay Před 3 lety

      You don't eat out at a restaurant when you're broke, you buy groceries, like ramen and bread and peanut butter.

    • @jonyap79
      @jonyap79 Před 3 lety

      @@SugaDontPlay FYI there is a diff between hawker ctr and restaurants, in the price segments. U can eat just bread (abt 2.50/loft)or dry instant noodles (abt 2/5pack) both can last 4 to 5meals. In fact u can eat just about anything if u generalized broke. Ramen needs to be cooked and not really that cheap with some costing about 2/pack. If where u work doesn’t have a pantry then a good alternative is to have a hot meal hawker ctr also offers cheap choice such as buns or doughs at 0.5-0.8 or plain noodles or rice or snack at a dollar, or a decent meal between 2-5 (or even at 1.20-1.50 you can enjoy a delicious banana leave scent infused coconut rice with a sambal paste, egg, anchovies, a whole piece of fish and topped with peanuts). Everyone might go through difficult times but that is separate from being made to feel miserable, the extra dollar put a limitation on choice as part of the package of a solution. It was a good try, do note that feedback are to allow for a better design consideration and not get stuck with just a feel good action.

  • @khinyioo685
    @khinyioo685 Před 3 lety

    As a foreigner I looked around for the place to return the finished food containers and did that. We tried to keep to the local regulations or norms.

  • @queen4269
    @queen4269 Před 3 lety

    Fascinating

  • @died4us590
    @died4us590 Před 2 lety +1

    We have an aldi, which i would never shop after one time, because i am disabled, and returning a cart for 25 cents is a joke. I just pushed it as far away as it can go, and this was many year's ago before my disability got so bad. They also used horse meat for hamburger, and i would never go there if healthy, because it's a foreign company from germany.

  • @rayirthbandhu4907
    @rayirthbandhu4907 Před 3 lety +2

    I think it's important for us to return our own trays and spare a thought for our hawkers and cleaners who put their 100% effort in keeping our hawker centres clean. If they can put their 100% in cleaning, why can't we put 5% effort in returning our trays?

  • @SporeMich
    @SporeMich Před 3 lety +1

    Wonder what is the Cost benefit would show? It looks like a hefty investment for all those sensors to be installed for the tables, also future maintenance cost. I like the $0.50 surcharge for the tray method better as the automated cleaning also result in more sanitized utensils.

    • @gohanssj48
      @gohanssj48 Před 3 lety

      Yep. Don't fix what is working.

  • @tuataka7542
    @tuataka7542 Před 3 lety

    That system is good a reward may be good as a mystery prize and with a explanation of thanks for helping the eldely workers making there work easier to maintain health and safety standards,,Rewards care of stall holders.......... its all about give and take on both partys,,,,

  • @janesya
    @janesya Před 3 lety

    Nice device, maybe you could also put a written notice and with pictures too.. hope the plan could work!

  • @najeehaamid5194
    @najeehaamid5194 Před 3 lety +1

    Some fine tuning needed: "Please return your tray, utensils and food leftovers". 😂

  • @thomaschiamguoxuan638
    @thomaschiamguoxuan638 Před 3 lety +3

    Wonder how many people are employed as those coffee shop cleaners?

  • @marvind-real5897
    @marvind-real5897 Před 3 lety +1

    when the hawker sellers already said they are losing business, this fellow said it is improving their business....

  • @limpincow7997
    @limpincow7997 Před 3 lety +2

    The solution is simple, just mandate this across all hawker centres. Customers should not be allowed to refuse a tray so everyone will have the pay the deposit. Allowing customers to refuse trays will just incentivise id**ts to game the system.
    Can also use a double solution. Have the tray deposit system as well as a fine in place. Can even have tray-return-ambassadors to create more jobs after safe distancing ambassadors are no longer needed.

  • @biboydoce8924
    @biboydoce8924 Před 2 lety

    It is the responsibility of the food stall owners to hire more helpers to clean since the customers paid for the food.

  • @sychoxxxx
    @sychoxxxx Před 3 lety

    The return tray point has to be more convenient. In food court in my workplace most ppl return their trays as there r many tray return points and the crowd is generally younger. In most food court at shopping centre the tray return point is just too far at 1 corner, ppl just cant bother to return.

  • @ilyasjun2563
    @ilyasjun2563 Před 3 lety

    Have the video display on shopping complex

  • @Toolgdskli
    @Toolgdskli Před 3 lety +2

    Remind people that cleaning their own trays will:
    - help the underpaid cleaning ladies.
    - help them get a clean table quicker (if everyone does the same).
    - help reduce filth in the dining area
    -

    • @hariananalisa9236
      @hariananalisa9236 Před 3 lety

      and possibly made the cleaners lose their job. at least some will.

  • @tiffanytan9610
    @tiffanytan9610 Před 3 lety

    If the tray return system will get some incentive like accumulating rebate or voucher for the users, surely more people will return

  • @tkyap2524
    @tkyap2524 Před 3 lety +2

    Food culture = clean place to enjoy it.

  • @longdragon3
    @longdragon3 Před 3 lety

    The next high tech advancement in that last gadget is to include.. "and the bowl" then that lady will also return the bowl

  • @limjiajin5933
    @limjiajin5933 Před 3 lety +1

    Yishun Park hawker centre has a lucky draw for people who return their trays. I have rented trays on 2 ocassions and have won $5 and $8 credit to spend back at the hawker centre. I think this is a very effective way to get singaporeans to return their trays in the short run.

    • @hazelho1222
      @hazelho1222 Před 3 lety

      Stall owners played important part too. Sad to see Yishun Park HC, stall owner will not normally issue out tray for customers unless specially request. This behaviour changes the whole dynamic of the initial intentions to have automatic tray return system in placed in hawker.
      Me personally super look forward for the new law for compulsory tray return at hawker centre to be implemented! So sad but this is the only way that make Singaporean return our own tray. 😞

  • @watb8689
    @watb8689 Před 3 lety

    even malaysian chinese school have this practise return the food to the specific area since the 90s.

    • @lol...
      @lol... Před 3 lety

      every school has it in singapore, only the selfish and immature decide to not return their own equipment

  • @phantn
    @phantn Před 3 lety +1

    I start to think again about Singapore. Everyone often says Singapore is a highly developed country, very clean, very civilised. I usually thought so too.
    Now, I know how. Just because Singapore uses very heavy fine system. No one dares to litter in Singapore because they will be fined heavily. Rules are everywhere, every places
    But this doesn't change human nature.

    • @SuccessforLifester
      @SuccessforLifester Před 3 lety +1

      Actually this is not the case. While Singaporeans have been educated on the risks of being fined for littering, the people generally know that there is little enforcement. Most have internalised not to litter as the right thing to do. In the case of tray returning, historically going to hawker Centres is viewed as a commercial activities and diners have always expected that the business owners provide the cleaning service

    • @phantn
      @phantn Před 3 lety +1

      @@SuccessforLifester I think you are right. It's not wise if we judge different cultures too quickly.

  • @david888a
    @david888a Před 11 měsíci

    Lady returned the tray but left the plates,bowls n cutlery… the trigger n message worked… lol.

  • @Qatari2007
    @Qatari2007 Před 3 lety +1

    Put TEXT on the light!

  • @paulinewong5906
    @paulinewong5906 Před rokem

    One of them says difficult as must start from young.
    Hello, any age also can start to make a habit to return the tray

  • @ryotanada
    @ryotanada Před 3 lety

    1:48 I heard that this guy is an ADM NTU graduate. That's one reason there's the sculpture in the campus

  • @SeekerKC
    @SeekerKC Před 3 lety

    I didn't hear any of the stall owners consider paying their cleaners more for the work they do. Most of them probably think, _"Why should we? Our cleaners have been doing it for the pay they've already been receiving."_ Unless the owners can be convinced that they'll either: 1) Maintain or increase their current profits, or 2) be willing to tolerate somewhat of a loss in an effort to pay their cleaners higher wages, I don't see them making much of an effort to enforce the change. I think the same would hold true regarding the owners purchasing & maintaining an automated prompting system. They would most likely need to see evidence that they'll see an increase in their profits.

  • @haidendin3271
    @haidendin3271 Před 3 lety

    Today we return tray. In future we will not only clean the table but wash the utensils as well.😁

  • @filspan6884
    @filspan6884 Před 3 lety

    Please return the tray, auntie followed it to the letter, the reminder did not mention bowl....very funny indeed hahaha....

  • @EustaquioSantimano
    @EustaquioSantimano Před 3 lety +3

    Awesome campaign. It would help (1) to have visible signage where to return the tray (with the crockery and utensils) (2) to charge a nominal amount similar to what they do at Timber (this one you are forced .. you got no choice). How does the cleaner know which table has to be cleaned or disinfected ?

  • @AriannaAyers
    @AriannaAyers Před 3 lety

    Try positive rewards. Free small dessert for returned trays. Happy helpers informing, and thanking the customers for their future presumed action of tray return. Charge an additional $0.50 USD for the "free desert", so the merchant is not financially responsible for the "free" dessert, but covertly factor this into the cost of doing business.

  • @aleenaprasannan2146
    @aleenaprasannan2146 Před 3 lety +5

    I think it would be better to name the deposit as 'tray collection service charge'. It's better to make people feel that collecting the tray is an extra service which they are not entitled for free. Or reward returns for a discount coupon for next meal

  • @hallojanelle-travels
    @hallojanelle-travels Před 3 lety +6

    Why doesn't singapore put a fine on people who don't return trays? Lol

  • @K3nM3g
    @K3nM3g Před 3 lety

    Diana why dun u film Mediacorp Campus canteens and see if they return food trays?

  • @ddll23
    @ddll23 Před 3 lety

    Cna.. one way is to charge extra at the hawker stand. 5 dollar per tray and when returned they get their money back,, its a win win for the worker and qn incentive for customers to return their trays or pay the consequences.

  • @liamcollinson5695
    @liamcollinson5695 Před 3 lety

    I always return trays and glasses since I have been the one to do the cleaning

  • @icecream-ox8uk
    @icecream-ox8uk Před 3 lety

    Return your tray not your bowl (that auntie)😂😂😂

  • @nipulu77
    @nipulu77 Před 3 lety +3

    I only know why I don use tray is due to dirty,.oily tray. Those used tray just wayang used dirty oily cloth to check wipe. Dirty + dirty + oily + oily, I as a guy don use it. Let alone ladies. You want ppl to use tray, go see Ikea tray, the moment you pick u a Ikea tray, you know it's warm, and clean. For what I know, Ikea tray return rate quite high. Edit note: I rather don take touch dirty tray, I rather return my bowl plate.

  • @Eclips_404
    @Eclips_404 Před 3 lety

    lol besides the red light on the table you should have numbers on the trays with the same number of the stalls while the lights tells then to return it if they refuse have then pay a 10 dollar fine if the complain thats 50cents added to the fine xD

  • @hongng3963
    @hongng3963 Před 2 lety

    If possible I try not to use the trays because I wonder if they ever wash them. They are always oily and dirty

  • @kenmcleong8175
    @kenmcleong8175 Před 3 lety +1

    People likely return trays in McDonald’s, why not there; one not mess up the house even one have a domestic helper

  • @huangjunzhong
    @huangjunzhong Před 3 lety

    In year 2028,Robot cleaner "Only I can solve the problem!"

  • @eamonlee159
    @eamonlee159 Před 3 lety

    Maybe u could use vibration also

  • @yongchenseng4739
    @yongchenseng4739 Před 2 lety

    It’s a work of art 😂

  • @chrisyccc4909
    @chrisyccc4909 Před 3 lety +2

    Returning your tray and cleaning up your own mess is called good upbringing. Perhaps Singaporeans find it beneath them.

    • @SuccessforLifester
      @SuccessforLifester Před 3 lety

      It is a brainwashing campaign by Government to save cost on cleaning services

  • @simck3270
    @simck3270 Před 3 lety +3

    It good to return tray But those working old men and women (I believe their generation CPF still not start,). By doing this, where they find simple job?. The media should interview the hawker center owner, when no need to collect tray, what is their reaction, reduce Headcount? Show the facts and keep track that they reduce the food price by Gov. Maybe this can be implement 3 generation...

  • @ericlacasa83
    @ericlacasa83 Před 3 lety

    hope someone replicate that here in the Philippines... Luv SG 🥰

  • @jjj3627
    @jjj3627 Před 3 lety +1

    Make it a law like no spitting no chewing gum or be fined. After all it’s the fine city of Singapore

  • @agnestay8741
    @agnestay8741 Před 3 lety

    Need to show step by step in the picture to the location. Where should we place our crockery. Some can't understand what is this about.
    One or more people do it, the rest will follow like copycat what the person does. I think, is a good practice in everywhere we goes.

  • @fatimahbinhalimah3033
    @fatimahbinhalimah3033 Před 3 lety

    the problem is deciding which tray return station to use. what if my friend order halal food and i order non-halal food and we want to return together? then how?

    • @petitecontrebassiste
      @petitecontrebassiste Před 3 lety

      if in doubt, I'd go for the non-halal one, because for people who don't eat halal, it's not an issue whether their trays etc. come in contact with halal food, but vice-versa it would be a problem. (not from singapore, but they showed lots of return places where the halal and non-halal were next to each other, so as long as you don't mix up your stuff, that would seem to be the obvious option)

  • @kewl800i
    @kewl800i Před 2 lety

    Put a system where people will be given $1 for each tray returned and people will return it without the use of electronic dèvices. Or, per tray returned, the customer will get a discount on restos or grab food.

  • @purspike
    @purspike Před 3 lety +10

    If you think this video will inspire Singaporeans to be more gracious, think again. The kind of Singaporean who does not return trays is the kind that do not watch these videos.

    • @chihayaayase1299
      @chihayaayase1299 Před 3 lety

      But some people can remind them. It’s never bad to build awareness

  • @TitoTimTravels
    @TitoTimTravels Před rokem

    They said the tray deposit got the tray return percentage way up. Then if they install the system in all hawker centers - people will have to get used to it. One center having it, another not... will not work. Put it in all centers. It people walk away from their tables and leave the tray, you can be sure that someone will return it for the deposit. Hell, I would return a dozen trays, and eat for free ha ha 😎

  • @evoxdream9101
    @evoxdream9101 Před 3 lety

    MEANWHILE, if i could remember correctly, square one shopping centres food court (mississauga, canada) encourages you to keep your tray and plates on your table sa a form of CONVENIENCE for the shoppers. then the custodians would be the one to pick up after you. makes a customer feel like "royalty". geez. just return your plates! not only does it show courtesy to our hard working cleaners, but it also shows CLASS and manners!
    same thing for shopping carts. do you return it after youve loaded your things onto your vehicle?

  • @wolkowicki1
    @wolkowicki1 Před 3 lety

    the easy way to solve this. 1) all stalls use the same plates and trays 2) fee for the plates and trays make it national 3) all plates and trays are cleaned in a cleaning room then sent to the stalls as needed 4) education in the schools for the youngest to end the issue for the future 5) make it to go boxes so people in a rush can get going and maybe not even need a tray and table. 6) social pressure people to act better.

  • @eileeneileen3351
    @eileeneileen3351 Před 3 lety

    Should announce if customers clear their tray, the cleaners will have more time to clean and sterilise the tables properly which is important in COVID times

  • @ronaldyap2404
    @ronaldyap2404 Před 3 lety +2

    Fully automation is the plot! Who are doing the tray clearing? How many Singaporean are employed under this job? Structure is there to help the poor and you sitting on high income with distaughted view want a change. When we all return our tray who is going to stop the rest being fully robotic? Have your check what job is available for lower rung of society now. I will return and even wash my plate if you can pay the poor employed in this area a better job. This people sit high up don't know whats happening on the ground.

  • @Wan-ft4xg
    @Wan-ft4xg Před 2 lety

    after returning tray, pls also wash ur plates and utensils 🤣🤣🤣 oh oh oh don't forget to wipe the table and chair also🤣🤣🤣

  • @dwichiesa
    @dwichiesa Před 3 lety

    Use hawker points. Anyone left their tray get a minus point. The lower your hawker points, there'll be additional charges to your hawker meal.

    • @sktoh4469
      @sktoh4469 Před 3 lety

      If your points get too high, you go to jail!

  • @XxPianoGalxX123
    @XxPianoGalxX123 Před 3 lety +4

    19:20 honestly with the entire camera crew at the hawker centre, I'm sure many would have figured out to return their trays lest getting shamed on public TV. Should test out the efficacy rate when cameras aren't on scene

  • @treartisthautejoaillirie3826

    use of technology: face recognition that connects with nation data base. Summons will be issued via post with the time, place and photo of person as prove. required to do correction work order as per same as littering offence.

  • @dennisfu82
    @dennisfu82 Před 3 lety +1

    Put barcodes on the underside of every plates, cups n glasses .Anyone who return one tray get 50cts ,and return one plate ,cup or glass get 20cts.This strategy will motivate many peoples n bystanders to return the trays ,plates, cups,glasses. Sure there will be no trays,plates,cups and glasses on the tables.Cleaners will only be paid to clean and sanitise tables.This strategy will Save manpower ,don't need to use many foreign workers to do it .hawkers will foot the bill in the form of cleaning fees.

  • @sweetcandysugaarmy8480

    With her mask on, Diana's eyes and hairstyle makes her look a bit like Jessica Jung. 💖

  • @MiloTinCan
    @MiloTinCan Před 3 lety

    I suggest start with fast food restaurants, and let it trigger down to hawker centers.

  • @bobleeroy2573
    @bobleeroy2573 Před 3 lety

    Handcuff the trays to customers and only unlock when they go to the designated return station. Maybe then they won't forget.

  • @mamaraidervlogs3429
    @mamaraidervlogs3429 Před 3 lety

    I thought that Singapore is the cleanest country in the world? But how come people can’t even return their tray?

  • @leighfababier2198
    @leighfababier2198 Před 3 lety +1

    Well part of it because they are in front of the camera

  • @fatimahbinhalimah3033
    @fatimahbinhalimah3033 Před 3 lety

    She didn't try everything. What if seats and tables are redesigned so there is a converyer belt that automatically move all used bowls and utensils to the tray clearing station? Then diners just need to place it on the converyer belt before leaving.