Work of Hotel Front Desk Agent | Front Office Executive In Hotel Duties & Responsibilities

If you are looking to take up a job in the front office or front desk reception of a hotel, what would you duties be? This video will tell you all the crucial details about what a front desk at a hotel does.
For any hotel the customer facing role is the most important as that defines the customer service experience the hotel is providing. Hence the front desk agent is very important person and if required to be dynamic. Generally a front desk executive is good at communication skills and can speak in several languages.
In this video you will learn about the challenges of this role and the job opportunity that it presents. This is a respectable job and there are enough opportunities in the hospitality sector in India given the boom of tourism and business travel.
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