Wheelchair User Denied From Three Flights
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- čas přidán 25. 08. 2019
- Wheelchair users should be able to stay in their wheelchairs on flights. The solutions exist, but legislation needs to change so that the FAA is required to get it done.
Hannah and I absolutely love making videos for you. If you would like to support our work so that we can continue sharing our life and relationship with you for years to come, you can do so on our Patreon: / squirmyandgrubs
Thank you SO much!
All Wheels Up: www.allwheelsup.org
Petition: petitions.moveon.org/sign/whe...
Shout out to Mama Liz for bulldogging for her new son! Advocacy and assisting in care is often so hard for in-laws, and she has got it!
Abso - ruddy - lutely, three cheers for Liz!... 🥰 She deserves a holiday. 😉😂
Agreed, and she does it with a smile. Liz is pretty awesome!
Your soon-to-be mother-in-law is awesome!! Liz seems to have such a good heart and is always there to assist you guys.
Tim Amen 🙏 to that her, her husband and Hannah are such caring and wonderful people
Truly..and with a calm mom smile 😊
Liz is a great future mother in law! Yay Liz❤️❤️
Tim _ amen! I love her! She reminds me a lot of my mother, always finding a way to include me. She never made me feel like a burden.
I was just about to write the same thing! Liz is the best!!!!
Lol, there's something hysterical about watching Liz's slow descent into madness. Bless her patience and persistence.
I have a manual wc and it's a pain to try to gry it at every stop and I need it becuz if they put u in one of theirs you cant go anywhere. It's such a pain.
A few weeks ago, in my country (Switzerland), a man in a wheelchair with tubes hanging on him, was denied access in a restaurant, because they didn't want to disgust the other guests...The only thing I see that is disgusting is the owners of that restaurant!!!
First I love you for exposing the normalcy of inter-able relationships, and now you go championing air travel for disabled people in their wheelchairs. Bless you both!
It’s unreal that this is going on in 2019.
Sadly, it isn't unreal in my experience.
@@ChrisPage68 utterly disgusting for you its should be unacceptable
Exactly
That is not right, I'm a nurse not an engineer but it seems to me that all you need to do is put your wheelchair in a place where seats belong and up up up you go I have a slight disability,and I do mean slight,I smashed my tib and fib in a bad accident, it's hard to fly we go first class we can because it gives me more room.No attandant has ever asked me if I am comfortable which I usually am. Shane,I can't even imagine how hard and not fair this is for you. I can get up and walk around so I am lucky that way. Wishing you the best. I'm from fleetwood, pa. I know you use know the area. We moved last September back to California, the wine country .ridiculous, no its bull shit. Don't excuse my mouth cuz I mean it. You have a wonderful mother in law to be.✌🏻💜💐
Katie Marsh Not really. If there would be more disabled people than „normal“ people it would be the other way around. And then the „normal“ people would complain. It seems like for airlines its all about money and they care less about a few people with special needs, cause they have enough costumers who are satisfied.
The airlines can lie to you and say it's about safety all they want; we all know it's really about greed and money. Having space on planes for wheelchairs that might not always be filled would mean fewer seats that would likely always be full. I'm sure the idea of not having every possible square inch of every plane crammed full of paying customers at all times gives the greedy folks at the top of the corporate chain severe heartburn. Like everything else, I'm sure it all comes down to money money money. Such a shame, and so unacceptable that it means disabled people can't go wherever they want and need to go.
They could have regular seats that could be designed to clip into place if no wheelchairs were on the flight. Minivans have removable seats, it can be done. Plus if airlines allowed wheelchairs on planes more disabled people would fly and I bet there would rarely be an empty wheelchair spot.
I'm reading the NPR article with you two in it now! Good job fighting for change.
You probably dont care but does any of you know of a way to get back into an Instagram account?
I was stupid lost the password. I would appreciate any tips you can give me.
@Wesson Miller instablaster =)
@Henry Cannon i really appreciate your reply. I found the site thru google and Im trying it out atm.
I see it takes a while so I will get back to you later with my results.
@Henry Cannon It worked and I actually got access to my account again. Im so happy:D
Thank you so much you saved my account!
@Wesson Miller no problem :)
This is brutally ridiculous, but Shane is right, he has the perfect team. Hannah takes no crap and Liz is McGyver who doesn't take no for an answer!
That must have been so frustrating. Liz has the patience of a saint. I'm afraid I wouldn't have been able to keep it in as well as she did. They are going to start letting miniature therapy horses on planes, but not wheelchairs for the disabled. Makes no sense. Petition signed and shared this video to my FB page.
Therapy horses?!?! Gaa! I miss traveling so much. I have a condition called Mast Cell Activation Syndrome, which is basically extreme allergies. When they started allowing pets on planes, I started going into anaphylactic shock more and more often when I'd fly. And they make me- who has absolutely no say in my condition- wait around for another flight rather than the person choosing to bring a pet. There is no person on this earth who is well enough to fly but not well enough to be separated from their miniature horse for an hour.
Jenn Hoff its a service animal, but it has to be a miniature horse. I’ve seen it happen lol.
@@jennhoff03 If you want something that lives longer than a dog and is used for more push / pull or counterbalance work then mini horse is a smart choice. It does suck that people with allergies and service animals don't necessarily mix but a mini horse is a perfectly valid service animal.
@@xx-yd5mm I'm not saying it's not a service animal. I just think it's not fair that I get booted from a flight when I was born with Mast Cell. I have zero choice or say in it. But people have a choice to fly with or without a horse.
@@jennhoff03 People don't have a choice when they are born disabled or have a terrible accident but here we are. I really don't think a blind woman is out to get you with the fur of her mini horse because she would like to fly any more than a child's seizure alert labrador being bought specifically to give you anaphylaxis while taking the bus. It can be super frustrating for sure but how many timed has this really happened to you? I think I have flown on a plane with animals maybe 3 times in the last 20 years both domestic and international.
How lucky is Shane in having such a great mother in law in Liz 👏
I honestly didn't even know this was an issue until I started watching ya'll. Thank you for opening my eyes to the discrimination that still exists in the world. This has to change!! Signing that petition now!
Hannah, you are a spitting image of your mother! The situation is frustrating, but I loved seeing more of her sassy personality.
Hannah and Liz have the same laugh! 🥰
Wow, your mom has a lot of patience. I would have thrown the phone against the wall after waiting for that long.
Liz, you are the LOVELIEST mother-in-law to ever walk this Earth. 😍
I can't believe they did that to you. My son is in a wheelchair too. He's almost 24 but is small like a ten year old child. I couldn't imagine how it would feel to be denied a plane ride just because of his chair. The laws need to change!
I understand what is the problem. Smaller airplanes don’t fit in the hold. I have got the same problem when I want to fly with my powerchair from the UK to the Netherlands and will be using the high speed trains instead. Europe has got a very good train network, you might want to look into that in the future.
I thought the same too, trains are definitely the way to go in that part of the world + they are accessible and affordable (booking in advance is better).
Well if they have to do a 24 hour layover, the 13 hour train from Amsterdam central to Berlin, then Berlin to Poland would be less of an inconvenience. It’s just a pain that the planes are too small
@@deborahbaulk9874 not to mention you could end up with weight and balance issues as well also you can not turn a powered operated wheelchail on side for many reasons not to mention the battery neefs to be handled different as well. So many factors to be considered a/craft type etc.. It may not be fair but Safety First if a plane were to crash then there would be many lawsuits so i don't know it may not be fair it's going to take a much larger aircraft to accommodate those types of trips
wow Europe's not fun for the disabled in the United States it would be the airport's job to make sure you get there with everything medically necessary! which might involve you getting on a different flight and then having to arrange transport from One airport to another but it's there responsibility because legally they were supposed to have that stuff. in the u.s. everything needs to be made with handicap accessible options....
Great to see light being shed on this topic! I am a C5 quadriplegic. In the last year I have flown seven times. None of which have been a smooth or easy process. The worst situation took place following a crash landing onto the runway. Resulting in significant damage to the plane and requiring immediate evacuation. The airline had absolutely zero preparedness for getting me off the plane. I was asked several times “can you take just a few steps“. Once I was off my wheelchair was not accessible until late late later. The complete lack of preparedness for someone of my situation continued. They tried to put me in an aisle chair which I refused. My best option eventually was a general discharge from the hospital after a knee surgery wheelchair. Important medical equipment for my evening and morning routine’s remained on the plane until afternoon the following day which created in myriad of problems. All along I was assured and reassured everything would be returned to me shortly. As the day progressed into the evening and it was evident the airline had no plan for me paired with escalating pain due to inadequate seating I was taken to the ER. All of this took us back to the drawing board to rethink how we should better prepare ourselves for these situations. However, it takes two....Airlines badly need to improve their accommodations for our population
There needs to be an ‘I love Liz’ t shirt
Liz is just amazing. What a genuinely kind person, to spend hours of her day fighting to make it right. Shane and Hannah, you're very lucky to have her :)
wow, this is insane!! I can't believe it's that difficult for someone like you to travel in 2019! I'm definitely signing that petition. also, what an angel Liz is, y'all are so lucky to have her help! glad to see you made it happen!
Rachel Roberts ✈️🛫🛬✈️🛫🛬✈️🛫🛬✈️🛫🛬✈️🛫✈️🛫🛬
This is TERRIBLE. I am so sorry you had to go through all this. I signed the Petition
Liz, you are amazing and kind!!! Support is so amazing. You need to be in more videos!!! Love you all!!!
Uggggh flying is terrifying for those of us in wheelchairs. I'm 6'3" 200 lbs with muscular dystrophy. My legs are long as hell and sitting in anything other than my customized wheelchair just flat out sucks. We've avoided flying since my permanent transfer to my chair. Thanks for putting out the good word!
I'm a 6'2" lanky wheelchair user who struggles with finding suitable space too.
I actually got a custom made shower trolly recently as standard models were too short & when it arrived it is still a good foot too short for my long legs!
When I got support stockings the nurse phoned up to check the measurements were right, I confirmed they were. Then another nurse from the company insisted on coming out & measuring my legs as they thought I couldn't possibly have a 38" inside leg with UK size 11 feet (12 us)... Turns out I do actually know the size of my own body & they just wasted my time & theirs.
Sammy Ariel long legs!
My uncle had muscular dystrophy and he was no small guy either. The first ever time I went on a plane was with him and my grandparents when I was about 4 or 5. Seeing him being strapped down and brought into the plane was horrifying
@@NotAnotherKuromi for my dads pressure stockings he needed a different size for each leg and the "off the shelf" ones that the insurance covered didn't fit properly. So my parents went through a family friend who worked directly with suppliers to get him two pairs (one pair of each size) custom fitted and they surprisingly didn't break the bank compared to the issuance company's quotes. It worked out because he wanted a spare set anyways.
I just wish more companies realised not everyone fits perfectly in to a small, medium or large.
This is totally unacceptable and is without doubt a discrimination issue against those with disabilities. It has to stop and one way to start this process is to sign the petition mentioned. I encourage each and everyone who watches this to do so.
@@issadraco532 what in the meth???? That was the most incoherent and nonsensical diatribe that has ever been written as a CZcams comment.
@@issadraco532 hahahaha are you ok???? I think it’s time to put down the CZcams. 😂😂
Oh my goodness I just don’t understand have they never had a person in a wheel chair flight there ever 😳
I asked myself exactly the same!!
If you don't make anything accessible, you don't get people with w/c on your flights, and the airline avoids the 'hassle' of us disabled people. Simple. In USA the ADA act is a 'mere suggestion'......Europe, elsewhere have nothing comparable. Some Nordic countries are WAY ahead of all of us, some countries (India, South Asia) are soooooo far behind they don't even have hand rails on stairways for regular people. YUP, experienced what I have written here.
If everyone was talking about this and this was getting the news coverage of the chicken sandwich war, solutions would be made easily
However the people are more interested in which chicken sandwich is better, than caring and tending to our kind.
I’m sure if a famous person or a celebrity had a wheel chaired abled person they cared about, it would spread everywhere and they would start making planes accessible to wheelchair users
No one cares though, that’s the sad part
I immediately shared on FB and messaged the petition out to all I know. I hope you get the signatures you need💜💜💜
Signed. Thank you for bringing attention to these brutal realities of traveling with a disability. Kudos to Shane, Hannah, Liz and family for advocating so powerfully for accessibility. Love your channel for so many reasons!
I love the two of you, And your videos...... I hope your trip is very safe, and you all have a great time.
I'm in a wheelchair and it's a pain in the butt
MikeyWheelzKilbreth I apologize for your struggle .. May The Lord Jesus Christ Make a Miracle in you . Stay Blessed
MikeyWheelzKilbreth why? I have a 450lbs electric chair. I have no problems. Everywhere in Europe is so much more accessible than Canada!
They man handle my chair in the us
I am so so sorry about all the trouble.
Presumably, & hopefully, y'all made it to Poland and are having a phenomenal time!
Another several hours of binging today. About 18 hours so far. Since I discovered your channel I am absolutely addicted. Love you guys and pray for you. You’re both very special.
Thank u for this video. Will share like mad! All my love and support
I signed the petition! I don’t know anyone that this affects but it still pisses me off!! Hope you guys have a wonderful trip!
Unbelievable!! I was frustrated just watching Liz on the phone. Liz ROCKS!!🙌🏻
This is the second night in a row I was planning on watching a movie and just ended up binging your videos instead. You guys are just such pleasant company.
Your mom is amazing Hannnah. Helping Shane 😭
This is definitely an issue for disabled humans , because they obviously need their wheelchairs or what ever they might need to get around and it’s way safer and comfortable for them and also common sense for the transporter so they won’t struggle with the disabled person. We should all have the WILL to travel with our Accommodations needed .
I hope y’all can get the right help to make a change ..
#WESTANDFORTHEFUTURE ✊✊✊
Wow, that is maddening. You 2 are so lucky that Liz is so determined and helpful. You have a great mama Ms. Hannah!
Thank you, thank you, thank you for bringing this crucial issue to everyone and using your platform to educate your audience. Also, my grandma was born in Poland, so it is also part of my family history. I am so excited that you were able to visit.
"Also, Hannah's not wearing pants right now." 😂🤣😂🤣 My life!
Bless your hearts! I signed the petition. Always keep fighting!
I signed the petition. Every one who love you guys should!
💕 Liz 💕 Everyone needs a Liz. But seriously... what do people do who have no one to advocate for them??
we rot.
@@kookoo4pandas oof
Many advocate for themselves.
Well if they can’t advocate themselves then. Nothing gets done, people that need help fall threw the cracks.
I'm a person like that. We just don't get access.
I love how sassy your mom is
The Air Carriers Access Act only applies to US airlines and any foreign airline that has flights to or from the US. If KLM never touches the US, then the ACAA doesn't come into play. It is indeed sad that wheelers are excluded in the EU. But until they also have their own ACAA, there's not much USAers can do except be squeaky wheels who speak only in terms of money.
A Google search shows that the airline DOES have flights into the US so they should have to comply with the law. Doesn't mean they will. Could also mean that they only use the bigger, more "accessible" planes for those flights. Their smaller planes would not apply. I think. Regardless, major PITA.
Ever heard of a boat?
Passenger ships, including cruise lines, must comply with the ADA. Which they fought in court for many years. Even now, 14yrs after the Supreme Court ruled against them, it is still not totally accessible. Tenders, ports of all, etc are major blocks for wheelchair users.
If they have flights into NA they NEED to comply with ACAA. none of this wishwashyness
petition signed and posted to FB. Thanks for sharing this important information. I am glad that you (all 3) worked together to get it done.
Thank you for sharing his with us. I’d never have known the crap you have to go through. It’s disgraceful. I had actual tears in my eyes when you came in with your July update. This is so frustrating. Thank God for Liz!
The best airline around Europe for wheelchairs personally has been EasyJet. All my holidays around Europe are with easyJet. Including my flight in two days to Budapest!! Hopefully this is helpful also the Boeing planes are not suitable as the cargo doors are smaller. Airbus airlines are better around Europe with wider cargo doors etc, hope this helps! - Uk
It is good to know that they are improving. I know that airlines damaging wheelchairs is still a huge problem in the UK. Have you had any damage occour to your chair?
Staff listening to the disabled person & following their instructions on handling the wheelchair & their own body would prevent a lot of issues... When there is a member if staff around & the disabled person is not left stranded!
Adam :D The width of the doors isn't the issue. The issue is the height of the doors.
Sammy Ariel I generally fly into airports like Manchester and Liverpool. They have not damaged my chair, I fly 3 times a year and have been so lucky not to have damage. Most damage was caused by me lol. Which airport are you thinking of going to?
CONTACT JOY that’s what I meant, the height. Which is smaller than a airbus aircraft. Being that also another reason the doors on a Boeing are lower which makes it harder for the ramp to access it etc thanks for correcting me btw.
Please can your mom start bottling up and selling her calm and patience
She is a star
I just went to All Wheels Up website and signed the petition. I hope they find a wonderful solution! You guys are great 🤗 That was ridiculous what u all went thru for this....ugh so frustrating; I was frustrated watching this 😧
I’m watching this in 2020. I started from your first video and I am now here. Whatever traveling you have done I’m glad you got to do it before COVID-19!!! I guess you could say I am binge watching considering I’ve only been watching you a few days!
“Customer care, this is Jayden, how can I assist you this evening?”
“Hi, I was calling to see what information you could give me on transporting a wheelchair for a disabled person in my party on an upcoming flight to Krakow. I’ve had to deal with loads of hassle with this issue before, and I know some planes have different sized cargo doors so I wanted to see what was the maximum size or weight limit for a passenger’s wheelchair?”
“Well I’m glad you asked. Just to give you a heads up, there are a number of things you have to do, but I’m here to walk you through all the procedures and it’s really nothing too difficult, you just need to follow a simple series of steps, does that sound alright?”
“Um ok, so where do I start?”
“First, you must abandon all your worldly concerns and leave Earth’s gravity on a trajectory to Jupiter. There, you will be intercepted by a black monolith which will bend the fabric of spacetime, teleporting you to a cosmic realm of pure chaos, eldritch mysteries and dark energy which will irreversibly fracture your psyche and awaken the long-forbidden senses of the mind. You shall awaken in a room wherein you shall have to face your greatest foe of all: a living incarnation of your own frail mortality. Ye will be reborn as a star child and hurtled toward Earth, but an unfamiliar Earth from a sister dimension. This world will be a dark phantasia of horrific wonders and beautiful terrors, of dreaded monumental cities and tombs of Elder Gods buried betwixt the waters, but you mustn’t let yourself be led astray from your sacred quest. After 99 successive virginal and ascetic lifetimes of pure and noble deeds, you will at least be approached by The One Guardian of the Threshold and given a golden amulet. Finally, you must thrice perambulate the Aetherworld portal widdershins before a bridge troll will ask of you three riddles. Answer wisely, and the golden amulet will open, revealing the Vespertine Gem of the Undying. Cross the bridge, defeat the dragon inside the lair, rescue the crystal princess, and place the blood of the dragon and the holy Vespertine gem into the Chalice of Uhltroar. If the wraiths of the fallen kings of old deem ye worthy of spirit and of deed, then, and only then, may ye be granted the passage ye seek for your disabled party member and successfully arrive in Krakow without having to cancel your hotel reservations and other plans.”
“….So he can’t just bring his own wheelchair onto the plane and sit in the goddamn thing? And....did you say widdershins?”
Omg hahaha this is the best thing I've read in a long long time!!!
God people complain. So much, it’s a simple process 😂😂
BEST COMMENT EVER
I enjoy the suspenseful music played during the phone calls 😂
I had no idea about any of this. Thank you for documenting it all and sharing with us.
Hannah's mother is super sweet. She's always on hand to help you both 😊 glad you made it to Poland!
As someone semi abled (can use a walker around the house and short distances but need a wheelchair for anything more than a couple minutes of walking) this is infuriating! I am so sorry you had to deal with all that. I got a headache just watching so I can’t imagine how bad they were for you. I hope you had a safe flight and everything works out!
Liz is amazing. I'd like to start a petition to officially make this page 'Squirmy and Grubs and Liz'
Thank you so much for posting this!! I’ve never even heard much about this happening and being denied, and I’m a travel agent! I’ve gotten my bachelors in travel, certified as an international travel agent, and this was NEVER talked about
Hannah's mom is so nice and caring. You can really tell that she has a passion for making sure that they can go everywhere with no problems.
How maddening!!! I will be heading over to sign the petition now.
Liz has way more patience than I do. I hate being put on hold and I've scaled a phone across the room on a few occasions.
The petition has been signed and this has been shared.
Shared this message on my social media and texted out the link to friends. LETS GET THIS DONE. Love you guys!
Im crying for gratitude that you are taking on these horrible inequalities. My dad had ms all my childhood and was in a wheelchair for most of that
I can't believe that in this day in age we STILL cannot accommodate persons in wheel chairs.smh
I love you guys!
That totally just pissed me off!! I’ll be signing the petition. Unbelievable...
Imagine what the world would be like if every mother was like Liz💕
My mother would never do anthing even near all this work for my sister and I, and especially not our spouses- and we're all able bodied.
You are a true angel, Liz.
Much love from Sweden🇸🇪
Ugh!!!!! How frustrating!!!! 😡
Hope you guys got there safe and sound. Can’t wait to see your updates! Have a fantastic trip!!
🤞✈️
KLM are a Dutch airline they have a really BAD reputation for disabled people complain, it's a disgrace to be treated so badly.
Its lots of airline issues. I've used KLM as a wheelchair user and they've been excellent. I've also used United Airlines and they've been useless! Lets not over-simplify all this.
The only problem is that they fly often with smaller planes on the short distances. I had always excellent service from the KLM staff, but I cannot say the same about airport assistance staff. They are not always as helpful as they should be.
I once had my chair taken by a random person that needed to run to the washroom while I was still not out the plane. My chair was found in a washroom on the other side of Pearson Airport in Toronto where I live
It all depends on who working at the time.
Just like most businesses a shitty employee can ruin everything.
@@RichP879 I'm not my friend they have a shitty reputation you only have to look at the reviews I do agree it can happen with other airlines to but KLM have shocking customer service for people with disabilities.
I will definitely be signing and that’s before watching the rest of the video. I have to work so I will be watching the last half of the video later.
Signed and shared ❤️I love you guys so much
And everything you do for the so many you help
What a huge nightmare. And, pouring down rain, on day of flight. Liz is so patient, during this mess. She has a heart of gold. Hannah and Shane, I am so happy that you two found each other in this messed up world. I love watching your videos. You are so good together. I really hope you have a more positive outcome, in your future travels.
Something that happened at dinner today:
Mom: Yeah, I got those at Bon-Ton
Me: Nope
Mom: Oh, right it was Kohl's
Me, in my head: Too much Squirmy & Grubs. Nope. No such thing.
We all need a Liz in our life.
So aggravating 😡! It is August 25th that I am watching this. I sure hope you were able to make the trip to Poland.
❤❤ you guys are amazing!! Sending lots of love. The world needs more people with open accepting hearts ❤❤❤
Signed the petition! So sorry you've had to deal with this! Hope you have a great time in Poland! ❤❤
I signed the petition it literally took under 60 Seconds
How hard is it to strap a wheelchair IN a plane?? All they need is some space and boom. 😑
I know right?! Military planes transport freaking vehicles in the planes. Strapped and anchored of course. Ugh.
There is no space, not even for an average children's buggy. They would have to remove one row of seats for it. They could offer first class as hardly booked out. SWISS is good.
Military planes aren't loaded with people. Military planes house cargo and personal in the same space sometimes. The Military isn't subject to being sued non stop by every solider serving...
John Wick People aren’t often willing to accept that the world is not built for everyone, but yet the majority, which is more than reasonable and fair. Reality is harsh and this young man, Shane, needs to accept it. All this coming from a wheelchair bound paraplegic who also struggles with reality but it is what it is.
jeremy wells the thing is, the word CAN be built for everyone? Especially something as simple as wheelchairs. I’m a wheelchair and that seems like giving up to just completely throw out the idea of society accommodating people. Makes it sound like you get pushed around and bullied by people because they think it’s an inconvenience.
rewatching some older videos and this one is so infuriating and frustrating. i’ve signed up for emails, signed the petition and shared on my social media. i hope this changes soon. thanks for sharing your story.
and mama Liz is a badass! the best!
Ugh sorry you have to go through all this. Liz rocks! Determination to get it done! Love from Iowa
This is RIDICULOUS!!! Omg I would be SO angry. IT'S 2019 how do airlines not have this figured out?!?!
How terribly sad!!!!! I'm so sorry. I will be sure to sign!!!! I would rather sign all the airlines CEO's forehead, and then let them explain why their foreheads say JILL THE PRIVATE INVESTIGATOR.
😂
Signed and shared on my Facebook news feed. Much love from Indiana! ❤️
My heart goes out to you!! I have had a little taste of what you are going through! I hope and pray it all works out for you! And you have a wonderful time!!
Wow😒 That’s frustrating as hell. Glad you were finally able to figure a way to get there, but that shouldn’t be a problem in the first place.....off to sign the petition 😉😊❤️ *shared on Facebook too🤞🏻
DHL
This is why your channel is so great! Social justice!! Know your laws and keep fighting for what’s right! Change will come ❤️
Omg! Props to Liz (and all of you!) for hanging in there. That must be really freaking frustrating. I was in customer service for a few years and the best way to get anything done with a rep who acts like they have no idea what’s going on is to escalate the call. Ask to speak to a manager until you get as high up on the chain as possible!
Great video! Keep bringing these vital issues up. Only when we ALL speak up and insist on fair accommodations will things change. And, we all win when this happens. Love to you both.
That is so unfair and frustrating , but you guys handled it in an fantastic way .
Also , you guys are such a wonderful couple , and I enjoy seeing your videos .
I hope you both signed and shared!
As a wheelchair user, taking a plane is a non-starter for me. I don't have a beautiful Liz to figure it all out for me. Plus I worry my chair will be damaged. Hope the trip was wonderful with very few glitches along the way!!!!
This was enlightening. I was so unaware of this situation. I will be definitely be signing that petition. Thanks for sharing.
Really proud of you guys highlighting this issue. All you do is good. Xx
I was saddened by the title of this video. I’m sorry that you went through this.
The Air Carrier Access Act: I thought this is a US only law?
Tieia Middleton it is only a US law. Even if it was in place they would have had this issue regardless.
The Air Carrier Access Act only applies to any leg of your trip that is within the US, departing from the US or arriving to the US. It is very frustrating I know. As an American expat living in Germany I can say that there is nothing as good as the American's with Disabilities Act here in the EU. I've heard the UK isn't too bad, but here in Germany it was hard for me to find doctors whose offices are accessible. Personally I only take trains within Europe, because I can stay in my chair. I am sorry Shane and Hannah for how difficult this was, but unfortunately it doesn't violate any European laws. I agree that the law should change.
I’ve found that Europe definitely doesn’t have laws to help handicapped people- there is no guarantee- I’ve traveled with handicapped relatives and it can be a nightmare!
Hannah's mom has amazing phone skills
Even though this video is a year old, I would like to give Liz the biggest virtual hug for helping SO MUCH!! :)
💙Petition signed💙 The things that we take for granted... Thanks for sharing your lives with us and helping to put so many things in perspective:)
Îm flight attendant and some companies refuse them because of the lithium batteries (huge risk of fire) 🔥
Good luck on your trip to Poland. Enjoy. baw się dobrze podczas lotu ❤️♿️❤️♿️
Donald Lord theyre already there. no more trip
Well, they still have to get back, right?
Absolutely mind blowing! I make a point to always call out businesses that are not accessible. It is unacceptable. Signed the petition also!!
all of this is ridiculous!! Good luck to u guys and anyone in similar situations. hopefully change will happen soon!!! will sign petition now!!