LEVOLOR Trim+Go™ Solar Roller Shades - Features & Benefits

LEVOLOR Trim+Go™ Solar Roller Shades diffuse natural light without obstructing your view. With a cordless design and three of our most popular finishes to choose from, LEVOLOR gives you the style and functionality you need today, tomorrow, and everyday.
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I installed the blind but I think there is a problem with the mechanism to unroll. I am able to bring it down but then I can't bring it up. Help please!