Online Shopping - Security Tips | Federal Trade Commission
Vložit
- čas přidán 29. 08. 2024
- Shopping online? A little research can help you get the best deal and avoid unnecessary hassles.
******************************
Transcript:
Day by day, more and more people are shopping online. It’s convenient, and you can bring a world of choices to your computer, phone or tablet.
Are you one of the millions of people looking to buy something online? If you are, there are steps you can take to avoid hassles, get the right product at the right price, and protect your financial information.
First, plan ahead by setting a budget. Ask yourself, “How much do I want to spend?” Be sure to include delivery costs in your budget.
Second, determine what’s most important to you about the item you’re thinking about buying. What are the “must-have” product features? Are there features that would be nice to have, but you can live without? This will help you choose the product that meets your needs.
Take a few minutes to compare products. Type the name into a search engine along with words like “review,” “complaint” or “scam.”
Read online reviews from other people who bought the item or from product experts. Look for feedback about how well the product works and its overall quality.
If you’ve never heard of the company selling the product, look for reviews about their reputation and customer service. Read a few reviews so you’re not relying on just one source.
Of course, you’ll also want to know the total cost of the product.
Check shopping comparison sites to compare the price of the product at different websites. Remember, shipping costs and other “add-ons” may not be included in these prices. Look for online coupon codes. Search the store’s name with terms like “coupons,” “discounts,” or “free shipping.”
Before you decide where to buy, check out the terms of the deal. When will you get your order? The law requires sellers to ship items within 30 days of the sale. If you have to return the item, can you get a refund? Who pays for return shipping? Is there a restocking fee?
Next, decide how to pay.
Paying by credit card gives you some protections that other methods of payment may not. If there’s a problem, the law gives you the right to dispute charges and temporarily withhold payment while your dispute is investigated. If someone uses your credit card without your permission, some companies will cap your liability at $50. Others will waive the charges entirely.
Before you enter your credit card or other financial information online, check if the website address starts with “https”. The “s” stands for “secure” and means that your information is encrypted before it’s transmitted.
Now, you should be ready to enjoy whatever you’ve bought online. If you have a problem with an online purchase or charge, try to work it out with the seller first.
If you can’t resolve the problem, file a complaint with the Federal Trade Commission, the nation’s consumer protection agency, at ftc.gov/complaint.
By planning, comparing products and costs, and making sure you check out securely, you can make your online shopping experience safer-and more enjoyable.
Remember: it’s easy to find trusted information about online security. Just visit OnGuardOnline.gov, the federal government’s site to help you be safe, secure and responsible online.
***************************
The Federal Trade Commission deals with issues that touch the economic life of every American. It is the only federal agency with both consumer protection and competition jurisdiction in broad sectors of the economy. The FTC pursues vigorous and effective law enforcement; advances consumers' interests by sharing its expertise with federal and state legislatures and U.S. and international government agencies; develops policy and research tools through hearings, workshops, and conferences; and creates practical and plain-language educational programs for consumers and businesses in a global marketplace with constantly changing technologies.
Comment Moderation Policy
We welcome your comments and thoughts about the information on this page. If you do have something to say, please be courteous and respectful to other commenters. We won't routinely review or edit any comments before they are posted, but we will delete any comments that:
1) contain spam or are off-topic
2) use vulgar language or offensive terms that target specific groups or contain personal attacks
3) are sales pitches, promotions, urls or links to commercial sites
4) spread clearly misleading or false information
or
5) include personal information, like home addresses
Always look at the one star comments on the product, first.
The video needed to ad to "check for recalls" on product before purchasing. I caught a major retailer selling a food processor at a "to good to be true price", that had actually been recalled, due to a dangerous design flaw that could result in serious injury from the blades.
Good little video, but leaves out the fact that there can be fake reviews on a product. To try and circumvent that I try to read reviews with different ratings, 1 star, 2, stars 3 stars etc. I find fake reviews usually in the 5 star category and some in the 1 star category. Fake reviews in the 5 star category are common and are often by bloggers who received a free product in exchange for a review, or by companies trying to hype up their own product. In the 1 star category a competitor may be trying to sabotage a company. I signed up to be an "ambassador" for a company and they sent me a product to review. In my review I brought up a feature that needed to be redesigned to make it better and to avoid a potential fire, based on my own use of similar products and on fires in competitor products with the same weak design feature. Of course, the company "changed" my wording and eliminated the statement I made about the weak design feature.
Where available, look at the bar graph of star ratings. Ideally it should stack up on the 5's and 4's then taper off. If it's flat across or has lots and 5's and 1's beware.
I seen where vendors have done their own reviews.
That's why I use a one-time use, virtual credit card number.
Boas maltinhas
oi mor
CELIA NA PROZIS
cu
Thanks for that I feel better about shopping online 😊.
Thanks for the video but it would be great to have a transcript as well))
Lora Lora
Mệt
there is a transcript for most YT videos u can just click the three dots next to the share button then click open transcript
Thanks 4 the Tip!:)
Or you can check if they use paypal
MEKIE MALTA?
cu
.
mequieee
cu
hmm thats right dear
Thanks a lot for the useful information.
data saya semua di baja dan no hp saya sampai saya kesulitan buka di tp di dalam bs hilang gmn cari nya biar urusan ya bia maling nya dibtangkap
Please be aware people having u buy green dot cards & telling u there is a warrant out 4 your arrest once u buy the card information is needed to keep from being locked up
Todo el tiempo pasa eso
rafa nao fasa compra olaine
good
If it seems too good to be true, it likely is. Trust your gut!
The FTC website displayed here has http not https
I just watched it, and it shows https.
were you aware that cengage is using your video and charging $120 for the package that includes your video? I'm going to be posting this comment on every video that i come across, that is also a youtube creator's. If they haven't paid you yet, I feel as though they owe you money.
Allah help me...?
I do not use the internet, to buy anything. Not interested
make support and secured all my online gifts cards.
Not on my professional computer.
ritiro,accredito,oggetti
accredito.a.tecnovinas.
No ig knows the same language
Lắc hoài coi dc gi dau
Never if you don't the same language.
seelochniemoonesar
ritiro.accredito.oggetti.a.linkedin