How ONE Interview RUINED Disney For Everyone
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- čas přidán 28. 08. 2024
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I think you hit the nail on the head! Disney has made it confusing to go. People feel like they have to do their homework to be able to go to the parks now with reservations, virtual queues, ILL vs Genie+ vs Genie, etc etc. It's time to simplify and keep the few things high tech things that help the experience (mobile order but keep the standby lines) and get rid of the rest.
100% agree. Everyone knows if you go to Disney World, you have to plan every last little detail out, but Disneyland, it has always been the more laid back park. You go, you enjoy your time, and that's it. The old Fast Pass system was perfect, you got 1 maybe 2 lines you could shorten, then that was it, the rest of the day you waited in line with everyone else, and the waits honestly weren't that long. All these new systems just make the experience so much worse. I don't want my face buried in my phone when I am at Disneyland. I want to look at all the amazing attractions, people watch, talk to my friends and family I go with. Not stress over reservations and planning out every detail.
💯 I absolutely agree!!! I have been complaining about skipping the line since fastpass. The line is the line. Everyone must wait. Period.
Spent hrs on YT with too fast talk posters!!!
Totally
What’s the realistic alternative, though? The parks can only hold so many people. The “buy a ticket at the counter and walk in” world is long gone for a park this popular. The Genie+ and ILL upcharges are there for those who’ve already spent so much on their rare vacation that they need to maximize their day, while the standard mode seems undeniably aimed at MK holders (who seem increasingly to be a larger and larger plurality/maybe majority of attendees most days). The way it is now isn’t the idyllic relaxed mode of the 70s anymore, but that isn’t the world we live in anymore either, and this seems like the least bad of the realistic options.
Disney has made things too complicated and so expensive.
Only for dolts.
I've been going to Disneyland yearly for 27 years straight and last year we didn't go. I'm in New Mexico so it's usually booking a hotel, a flight maybe, rental car, and other expenses totaling 2,000+ not including anything for Disneyland (Tickets, food, toys). In 2022, I wanted to ride Rise of the Resistance so bad but experience what you did. In Galaxies Edge, everyone around us cheered but my family was pretty upset. My son, massive star wars fan 9 years old, told me: "Dad, I don't mind waiting even if it's 5 hours." Broke my heart when I told him we can't wait in line. Ruined his whole day. Haven't been back since.
Ugh. Yes we were lucky enough to get a boarding group but it was still a horrible experience because we had to get up so early. Really they should just charge more for lightning lanes. Anyone who is traveling internationally will pay; it's just the locals with annual passes who will whine about it.
It upsets me to think how your family was treated.
@@tarazieminek1947 No, stop with this lightning lane BS. We didn't have issues before Lightning Lanes, people got at most 1 or 2 fast passes, and then you waited in line with everyone else. That system worked great for so many years, then Disney got greedier and made the "pay to skip the line" BS. Really wish people would see it for what it is and refuse to use it. And no, I'm not a local, I live in WA state and go to Disneyland once a year. Prior to lightning lane, I could ride every ride I wanted to, multiple times every trip. Now, I'm SUPER lucky if I get all the rides in, and that's with a 5 day park hopper.
I go back and forth on this. Would the experience had been better if you waited 5 hours and they came out and told you it broke down, and now you just spent half your day doing nothing and then didnt get to ride? Or going in knowing that you didnt get in line early enough you wont get to ride but can do everything else?
I think if they made a more enhanced system that allowed first time people a higher chance to get into the queue it would be better, because I know I saw people going like everyday getting in and people without experience not getting in. Ya it would suck when you want to ride again, but I think it would help balance out the families going for a couple days a year vs those coming everyday.
Aye yo the same crap happened to us when Rise of the Resistance opened. I was ready at 6 o'clock and 1 o'clock and in like 1 frickin damn second the boarding passes we full and we couldn't go. every frickin day for 5 days we tried and nothing. that boarding crap is a big bunch of bull.
You have some good points. I grew up not far from Disneyland, and after our dad would drop us off at the curb in front of the ticket booths, we just bought our tickets and went in. It was so simple. It could be spontaneous. You didn’t need a calculator and a stopwatch. Standing in lines was just part of the Disney experience. Now not only do you have to have reservations, they don’t nickel and dime you, they $10 and $20, you with Genie+ and lightning lanes. The more affluent get first preference while the less well-heeled are stuck at the back. It builds up a kind of resentment. It reminds me of the time there was bad-mouthing of the locals when they had been the ones helping Disney ride out the doldrums. A sort of ingratitude, and greed, just to squeeze out maximum profits. Bottom line: it’s bad p.r.
Ding ding ding! Winner winner chicken dinner (but not at Disney)
I have former Disney College Program family members who love every thing Disney, and they understand the games and the planning and maneuvering so that we can have enjoyable times as a family. But without them I would never attempt it. Too expensive, too complicated.
But then Disney will loose all the money they have for individual lightning lanes
YEP. My family also grew up not too far. Fast passes were the JAM. It was fun and a cool keepsake too. You could choose the three to four rides you wanted to for sure get on while riding others in between.
Now if you can't pay a premium for cutting lines AND going on a day that isn't going to be crowded AF (sorry to most Magic Key holders who will HAVE to deal with crowds...) Then you'll be lucky to get on 2 of the special rides and a smattering of the rides that have shorter wait times that TBH no one in my family is crazy about either. Hence the short lines I guess!
Used to be 40 minutes was CRAZY! I remember when India Jones opened and it got to a whopping 45 minutes during the week of Christmas! We were flabbergasted. But a fast pass helped us get on in half the time. For FREE.
It's amazing to me that's so different since you'd think less people can afford to do Disney in general, let alone buy ride passes.
My mom was a single working mom (though only the typical 40 hr work week- if that), usually just us going but she could afford to go to the hotels right off property, and we were lucky enough to stay in the Paradise Pier hotel when she got married (to a poor man with three kids). We could afford two nice rooms and it didn't break the bank.
The POOL was SO awesome too. With the pirate ship slide and the Ariel jacuzzi.
I critiqued it as a preteen, saying it should be the mermaid cove mermaids. I never thought they would actually make it so much worse and more bland...
When my family was blessed enough to scrape together money to stay at the Disneyland hotel and the Grand CA in the past seven years and each time was also a disappointment. TBH hotels off property or Air B &B are more bang for your buck. All the pools at the Disney hotels suck; though the newest Pixar one seems ok....it's only for DVC members I think? And for the money for those small rooms ..it's outrageous.
Sad because the aesthetic of the rooms is awesome. They guessed how that would be what people want but didn't care that most families don't want to feel confined to a prison cell when blowing that wad of cash to vacay with family.
But there must be people willing to pay for it, otherwise IDK why they keep pushing forward with their pricing model etc. At least they seem to recognize that being woke doesn't pay off...or so it seems.
Their bathrooms aren't well maintained around the parks either....many areas have unecessary dust. Wanna talk about spreading illness; DUST. Phatlates and viruses etc can all be more easily transmitted in dust. They don't seem to dust ever.
I have hopes that Disney will turn it around. But not expecting it that's for sure.
@@lorifoutz9332That's wild. I'd love to join you. 😅 We have some tricks, I've been going most of my life in CA. My mom used to take me and a friend or two at least once if not three or four times a year. Before passes were a thing. When a single mom working 30-40 hours per week at a mediocre job could afford those kinds of vacations! And fast passes were FREE!
It's changed so much and I most ways definitely not for the better.
My husband and I still love to take our kids, mostly for nostalgia at this point and the rides but it's about 1/3 of visits that keep us going. We cannot enjoy them nearly as the same level our parents could and we work twice as hard.
I used to want to join a Disney College program! Watched a docuseries on it and it looked awesome in the dorms etc. I planned to set my children up for it, realizing my time had passed. Lol 😂 But now I rather they didn't. It's just so much odd corruption behind the scenes I'd worry too much.
But nice to have the benefits for sure. ❤ I know a woman that works part time to earn free visits for her family. It's pretty awesome but must be hard to get those positions, especially if you don't wanna live in Anaslime. She commutes over an hour each way. 😮 Idk if it's worth that.
You know it’s gonna get serious when Chris brings out the white board 😂😂
😂🤣
Best part about getting a "boarding group" is that after you wait for your group then you get the wait for 60 to 90 minutes in line to board the ride.
Worst part was...travel, hotel, ticket...SOWWRRIEEYYY no reservations left, TUFF LUCK DUPES!!!!!!!!!!
and then the ride would break down
That’s if you even get to use your time because it might be so late in the day that they never actually get to you.
😂
We went the first day and had, I think, group 11. The ride went flawlessly. My favorite attraction there.
As a kid I waited for Indiana jones opening week and it went all the way to Main Street. It was a core memory and a badge of honor that we waited in the crazy long line!
You nailed it! Ever since they started focusing on the data mining they can now do with magic bands they’ve lost the connection with their customers. They’re constantly trying to outsmart them vs keeping it simple.
It's not data mining, they're eliminating queuing because when people are standing in line they don't spend money anywhere else.
I think it's super interesting to break down these types of topics. We all love Disney and want it to be better!
Disney did not learn anything from their data. The Tron ride at WDW is another example of having to sign up to get on the ride. I had less than 10 hours in that park with the intent of that going on Tron. i got lucky to get a reservation at 2:00 in the afternoon and then had to wait until about 8:00 pm to get on the ride because it broke down. This analysis by Chris is spot on.
Disney isn't the only park that does this. It's to prevent situations like what happened at cars land at mission break out and a slew of other rides
So would you rather wait in line for 5 hours and then have the ride breakdown and wasted your Day?
Yes! Plus the people who choose the marathon wait have an "I waited all day to ride it the first day!" story. Everyone loves a story about the crazy things they have done out of their love for Disney.
💖👍
Stop overgeneralizing and being overly dramatic. Of course, it’s what you’d expect from someone dressed like a cast member from “Book of Mormon”. 😂 Love that show.
I was just thinking how I waited a really long time to go on Indiana Jones when it first opened at Disneyland. I didn’t mind the wait since I was with friends and we got to enjoy the ride together. We did not regret that decision at all!
THIS is EXACTLY what I did on the last day of Splash Mountain at Disneyland. I stood in a 3 hour line to be one of the last logs on THAT ride. It was worth every minute to me. I met and made friends with cool people in line and we took a great picture. I STILL remember that experience.
I think you’ve nailed it. I 100% agree. Disney really needs to do some soul searching & make some big changes. Thanks for all your hard work on this one.
I remember those days when you had to fight for a Rise reservation. I remember seeing all the people that didn't get their reservation and how upset they were. Some were crying. I love Disney but Disney also took the magic away from those people.
There is only a certain amount of people that can be cycled through a ride in a given day. Every person who didn't get a boarding pass during that era wouldn't have been able to get on the ride anyway, since the queue wasn't just "X hours long", but "no longer admitting guests because it's going to take until 2 hours after closing time to get everyone currently in it through". It's the same as when they regularly closed the Rise queue 3-4 hours before the rest of the park or when they don't let you enter a queue during a breakdown. Disney didn't take the magic away, the 25,000+ (30,000+ if you count the standby boarding queue and the false hope it provided) people who got in virtual queue before they did took it. If all of those people who did get boarding passes had gotten in line, then the queue would have been 16 hours long and they would have had to stop letting people join it, resulting in the same tears and a massive IRL queue. The only hope for the crying people you remember was for other people to lose the endurance game and leave the queue after several hours. Those new losers would have also have had the magic taken away. At least the virtual queue being a wifi lottery didn't penalize those who were short, old, disabled, didn't arrive at the gates at 7am to be the front of the rope-drop throng, or were not willing to break the rules and sprint to the ride the way the alternative would have before then forcing everyone who can't go without a bathroom break for 4 hours to quit the way the alternative would. And it had the bonus of letting guests actually enjoy the park instead of physically being in that monstrously long queue for half or more of their day (kinda spoiled that by calling boarding groups too soon and ending up with a multi-hour IRL queue for no good reason, though ).
Disney's real crime with Rise had nothing to do with the virtual queue and everything to do with ride capacity and reliability. At 100% uptime and no disability boarding, it can serve less people per hour than that top 10 (in capacity) rides in the park do on average after including downtime and disability boarding. On an *average* day, at max capacity with no breakdowns it can serve less than 60% of the guests who come into the park. Coupled with the frequent and sometimes very long breakdowns, Rise can end up having less riders per day than the Submarines or sometimes even end up lower than *Snow White's Enchanted Wish*. For a brand new and very expensive attraction that is intended to increase daily park visitors to not be planned to at least reach theoretical parity in rider throughput with equivalent high-attention attractions is poorly planned, but for it to also have unreliable uptime is a guarantee of disappointment.
Back then I used to go to Disneyland once or twice a week and it still took three months of trying before I was finally lucky enough to get a reservation for ROTR.
We were a victim of the same denial for riding "Rise of the Resistance". We had planned and saved and went into debt to pay for a Disney vacation that was never fulfilled with the chance to ride the claimed best ride Disney had created... And while we love Disney, we have not gone back 😢.. Still paying for that Vacation and never rode the ride we wanted to 🇸🇦
Its outraging...
😢 It really is an amazing ride, but getting on it in the early days was not an amazing experience. Sorry it didn't work out for you
Your not alone.
IT IS A CRIME WHAT HAPPENED TO YOU AND YOUR FAMILY!!! I AM SO FURIOUS AND DISGUSTED WITH DISNEY!!! THEY HAVE SERIOUSLY KILLED THE MAGIC!!!! WALT WOULD GO INTO A CATATONIC STATE IF HE SAW WHAT THEY ARE DOING TO HIS COMPANY!!!
The best ride Disney ever created was called “Journey into Imagination” and they killed it, violated it, and tried unsuccessfully to reanimate its corpse leaning it a hollow husk of its once beautiful self.
My husband made really good point. Disney is surviving off of nostalgia. We go to the parks because of memories that we made as children. We watch Disney Plus because it’s the only place we can watch our old favorite shows. Almost all of the most recent Disney movies have been remakes. It makes me sad that there’s nothing like the original or classic Disney experience anymore. I 1000% agree that they should try and just let people ride the ride if they want to wait 12 hours. Thanks for this incredibly informative and interesting video Chris!! ❤
Absolutely. I was born across the street from Disney Studios. I watched WWD every Sunday. We went to the parks annually. As an adult we bought DVC and passes (which were only $283 when we started). I've had to cancel reservations for the last two months and I wish I didn't have a Magic Key. We only go to make it worth while.
Very good observation. 100%
They used to have free fast passes that would help deter long lines. Somehow it worked when attendance was unregulated even during holidays and when the economy was better and Disney was more affordable in general. I remember Indiana Jones opening and waiting 45 minutes during the holidays was outrageous. Until we got a fast pass. Now it's a given it's going to be that long. I don't get it.
Pirates was never more than 25 minutes. As an adult I was confused by the long Dumbo queue because we never went there, I don't remember it as a youth and now it's packed most days. Alice in Wonderland was never out past the main queue with metal, like it is now everytime ...and itw as normally around 15 mins. Peter Pan was always 30 or less.
So I don't get what's changed or why it's that crazy, but it has.
Honestly I think a lot of it is the lack of reorganizing the crowds by fast passes, better food, characters used to also just roam more and it was more special than waiting in another line to see them. I have many good memories with characters and it was never from waiting in a line. The food wasn't special then but it was affordable. I bake and most times their expensive treats taste cheap and are mostly for Insta picks. The ride maintenance dipped over Pandemic and after, so more waiting results.
Plus employees don't have the same standards as yesteryear. I've noticed an uptick recently, but there are still at least half that are unhappy and uninterested in being efficient, and taking pride in their work.
It all adds up to a disappointing experience many times. 😢 We still do like to go, mostly for the nostalgia while one of our kids is still younger too...but it's getting to be 1/3 times it feels worth it.
@@BoomerSooner1966I think I get what you mean. "We only go to make it worthwhile". The pressure of using the passes enough to feel it's worth it can get intense for us. Especially with a special needs kid.
The block out dates are serious and add to that the special events that are common now, that make the parks close early.
It's a bummer and stressful TBH. We usually get upset when we can't make it early enough (traffic, poor sleep after working 50 hr/week etc)....and then if the employees are careless and rides constantly breaking down ..etc then it ruins it.
We have to go into it like having fun is our job and 2/3 times it's felt like an uphill battle.
Ordering food is trouble, we've had to find a table and the employee didn't bother to dry the tops in 60 degree weather. They looked at me with a crazy glare when I just mentioned it to my children. The bathrooms are usually too outdated and ill maintained, TP is thinner than tissue paper. Using the app doesn't pan out in general, many times it'll randomly cancel something on us.
The nostalgia and 1/3 of trips with great employees that care, and a treat that's actually worth the money, getting on our favorite rides ..that's what keeps us going back.
Not wokeness and not standing in queue for 40 minutes to be told "sorry" and stand in line for another 15 minutes to get a pass for certain other rides to maybe make it onto....
@@ari3lz3pp One small clarification, Disney attendance was never (in my lifetime anyway) completely unregulated. We made a trip during the holidays, and when we considered leaving Magic Kingdom for Epcot, we were told MK was at capacity and we would not be able to come back in if we left, and Epcot wasn't closed yet but it was close and might be by the time we got there. For at least the past fifty years, the parks have all had a maximum capacity, and if they hit it, no one else is allowed to enter.
As a MK CP Cast Alum, at the company I work at now, I am generally the Disney vacation specialist to my coworkers. Recently one of my coworkers' and her extended family started planning a vacation. We live in the panhandle of Florida (so not too far to travel to Orlando). She told me they were planning to spend the entire vacation at Universal, and I completely understood. She told me that Universal was far easier to plan; basically they can just pickup and go. They explained to me that the Disney reservation system was just too complicated to do when you are planning something months out in advance and getting everybody's off days together. Since that initial Universal vacation, they have gone a 2nd time, and now planning a 3rd trip in the future, and will go again when the 3rd park opens.
A second coworker also decided after their own research to also vacation at Universal instead of Disney. They did bring me back a WDW pin though 😊 (I've been collecting pins since I started working for the Disney Company back in 2006 😅).
Collectively everybody said they would prefer WDW, but the complication of planning is the anchor holding people back. Plus now the excitement of the Epic Universe is cementing return visits and now generational traditions from the average family with disposable income.
Plus annual passes are less than half the price of Disney and you can get an on-site one bedroom suite with passholder rates of about $111/night. So much cheaper (as long as you don't want Express).
WDW no longer requires same day tickets to have a reservation, just pass holders and cast members. There are numerous agents that will take most of the headaches out of the process for no charge.
Universal ain’t Disney, unfortunately. There isn’t enough there for me (who doesn’t like thrill rides) to justify a trip. Disney, on the other hand, I grew up with. I like the IP they own. Whether things suck as a park enthusiast or not, I’ll be going to Disney. If I can just settle for whatever I might as well just go to Six Flags. No, I’m not interested in Mario either. Universal would have to create a complete themed Lord of the Rings land to get me there.
So simplifying it would increase crowds even further, in a situation where demand already far outweighs supply. The problem is everyone wants it easier, cheaper, and less crowded. Easier and/or cheaper will just drive crowds even higher.
Spending the entire trip at universal? Lol I feel bad for the kids. Mom got cheap. Mom is hosed.
EXCELLENT points, especially the one about removing consumers’ choices. This has been a frustration with Disney for us and I’m glad to hear it pointed out. Well said, sir.
“SEE YOU ON THE GRID!"
I saved for 2 years to come from the UK to WDW in 2022. A couple of days before my holiday ended I was in Epcot during the first few days when Guardians of the Galaxy Cosmic Rewind was open to cast members and passholders (I think); people who either lived in Florida, regularly visited WDW, etc. and yet visitors who might be in the country for a week or two, and had paid a lot of money to be there, we’re not able to ride the attraction. Not even given the opportunity to get a virtual queue. To me that was so unfair! At my age I will probably never be able to afford to come back to WDW again so will never experience Guardians or any other new rides. I was, however, able to ride Hagrids over in Universal and it was one of the best rides I’d ever been on! Thank you, universal studios!
Honestly I'd pay $100 for a Rise of the Resistance lightning lane rather than get up at 4 a.m. on vacation to get to the park and (if you're lucky) join the virtual queue.
After hours is the best way to do Disney.
@mngale61 I'm sure it's disappointing that you missed out on a great new ride, but not everyone will get to ride the most in demand attractions. It's not logistically feasible - there is just so much more crowd than capacity, and everyone pays a lot to be there. This is especially true with a ride just getting into a soft open. Everyone seems to act like the parks can just shorten up lines, make it easy to walk on, and let everyone ride. That's not realistic.
Serves you right. You knew Disney is evil and yet you still have them money
@@stellviahohenheim I can only assume you have never been to a Disney park!
@@mngale61 I've been to Disneyland many times in my life and if I never go again I wouldn't miss it. Way too much money spent on standing in lines for 180 seconds of fun. Biggest example of successful marketing to morons. When I went (70s-90s) the longest line was, maybe, two hours and you could hit all of the rides. The last time I went (early 00s) I spent most of the day in line and several rides failed before I could even get on them. There are better parks that cost less, less lines and they don't fall apart all the time. Disney is just a grift.
Thank you for getting this out there Chris. I believe you are stating what a lot of us are thinking. The last few years have turned my friends and family against something that we all enjoyed so much. Keep on doing what you’re doing.
Chris you are EXACTLY RIGHT!!! It seems the harder Disney tries the worse it gets. I remember having the same experience with rise as you. We were new to the whole app thing and didn’t understand it much. Therefore, when we got to the park, lo and behold, you needed a reservation to get on a Rise!?! What!?! But, there was hope! A 2pm window! But, nope, be were not part of the chosen few. We asked cast members and they said you could go right before it closes and maybe they would let us in line. We hoped and prayed to no avail. My 10 year old son burst out in tears right in front of the cast members who turned us away. My first thought was “this is NOT the happiest place on earth!” We, just like you were so frustrated. I was angry that they would dangle a stick in front of our face and not let us ride the ride. I tried to be diplomatic in front of my son and not get angry. I told him, “let’s go on Thunder! It’s always great at night!” But, my enthusiasm was hiding my deep disappointment. How could Disney treat us this way. This experience was the catalyst that got me watching you and other Disneyland experts on CZcams cause I had to up my understanding of the game. The experience is now rigged and only those who are on the up and up know how to win. I agree with you Chris. Disney, stop digging this hole of endless charades! Cause a ten hour wait IS success.
It's sad and I come from Las Vegas spend a months salary to take my family of 5 and get treated like a bum cause I just pay the regular ticket price.
Can you imagine waiting in line for 10 hours and then the ride BREAKS DOWN…
Ugh 😞
@@provostparkpass I don’t understand why anyone would spend 10 hours for one attraction at the high cost of admission to a Disney Park. The reservation system is better because you can use those 10 hours for example, to explore the park and go on other attractions. Waiting in line for 10 hours for one attraction wastes your whole day.
@@provostparkpass I don’t understand why anyone would spend 10 hours for one attraction at the high cost of admission to a Disney Park. The reservation system is better because you can use those 10 hours for example, to explore the park and go on other attractions. Waiting in line for 10 hours for one attraction wastes your whole day.
I don’t understand why anyone would spend 10 hours for one attraction at the high cost of admission to a Disney Park. The reservation system is better because you can use those 10 hours for example, to explore the park and go on other attractions. Waiting in line for 10 hours for one attraction wastes your whole day.
@@jsmurdThe 10 hour waits were essentially for Day 1 bragging rights by the dedicated and obsessed park goers.
Chris Provost for Disney CEO! 👍🏻❤👍🏻
You totally nailed it! Disney did take away choice! And like previous poster said, IF you score a boarding group, you still have to wait in a LONG LINE! My experience in August was 2 hrs. 😢 wasted the evening. I would not have even tried for a boarding group had i known. The next worst decision was Genie+! I'm with you on this Chris- DISNEY PLEASE GIVE US A CHOICE FOR TIANA'S BAYOU!
I love the breakdown, Chris! My personal preference would be a reservation system and a standby line. Great for those that can get a reservation, but also allows those that want to wait in line to do so.
Or just a standby line and paid lightning lanes.
It’s like they’ve clung to this mistake for so long they’re embarrassed to let it go. Love you Chris miss you guys love your honest opinion on this! ❤
Human nature......I think it's just hard to admit you were wrong to the masses.
Definitely on team “no reservations!” Sock it to em mr. Provost! I hope they hear you.
I’m close to this topic a lot. I was at Disney when splash mountain opened. It’s one of my worst memories at Disney. I was just nine or so and we waited so long in that line. We finally got to the ride and it broke down. Disney issues us a return pass. We come back and wait a little longer and this time we board the ride, but just before we are going to enter the mountain the ride broke down. My father flips out and grabs us all up. He is screaming and cursing as we leave the park early. All of us were crying and begging to go back in.
Fast forward and I find myself in a reservation setting with rise of the resistance. We paid a bit over 10,000 to get to wdw, just me and the wife. That 10,000 was all expenses, no holds barred type vacation. We only have one shot vacation. The only reason I wanted to go was to get on this ride. My wife could care less 😂. We wake up early, my heart popping out of my chest that I may not get on this ride. I was whining and complaining about how they should let us wait. Then we started the gamble of getting a pass and we slightly won. We got a boarding pass, but it was a later time. We did end up getting on the ride late that night.
Overall, I think both situations are bad in their own way. I would’ve hated to be the person who missed out on rise. I feel that I learned a great lesson on that trip though. There’s just so much to do at Disney. It may seem like a competition to get all things done, but in the end you’re in control over your vacation. If you don’t get on a ride, so what. It’s about doing what you can to enjoy your surroundings with the people you love.
When we returned to Disney, we had a new mind set and just did what we want based on the situation handed to us. That vacation was the best because we simply didn’t care what happened, or where we had to be because we were enjoying each other and the park as a whole.
Great job! I’m planning to go to universal and by passing Disney - though I love Disney more. And you nailed the reason why.
You are so right! I love your logic. It makes so much sense! Disney needs to make going to the parks easier not harder! What about people who are not tech savvy. They never get to do anything if they can't figure out how. So why go in that case.
I totally enjoy waiting in lines. I agree with you on the virtual queue thing. I don't like feeling like I have to fight over a spot with fellow guests. That would stress me out a lot, so I just wait to ride the rides after Standby lines are put into place.
Chris has a great take on this. And I honestly love that he has no vitriol or hate towards Disney in this video. He's truly coming at this as a fan who loves Disney and wants it to be better than it has been lately. Great job on the video!
My problem is that I grew up with Disney in the 90’s and most of my love for Disney is for how it used to be, which is growing more and more distant from how it is. My family has visited for 5 generations and watching it decline is like someone you deeply love slowly kill themselves with drugs and alcohol. The deeper they get into the addiction the more hostile and abusive they become to the people who loved them. It’s so hard. The place I love, the place I used to joke was my real home, is dying and making me watch it, and it’s painful.
I was so happy that Tokyo has no VQ bullshit. Being able to ride Beauty and the Beast made me so happy, well worth the wait.
On the contrary, having to get up early to secure a pass for a ride is absurd. I always was able to get one, but the fact this is a norm for new rides is such a huge fail. If they can't handle capacity with their rides then it's Disney problem.
Kingdom hearts is the GOAT!!
They deliberately curtail hours so you buy LLs and Genie+ and special After Hours tickets. The parks used to be open much later, but now, not so much. If the parks were open to midnight, even if only during brutal summer months with the heat, folks and Disney Adults/DINKS that are their new focused demographic, could enjoy the parks without the stroller set and ease the crowds for families during the daytime hours.
VQ?
And no TIana either there.
Personally, I'd rather get into virtual line for six hours (VQ = virtual queue), where I can go on other rides, than stand in an actual line for six hours where I can't do anything but just stand there.
I love your explanations of the business side of things relating to Disney. I feel you are spot on! When Galaxy's Edge first opened, I did just what you described. I purposefully planned my Disney trip for a long time after it opened, so that my 2 girls would be able to see it. And I agree, let people have a choice on whether they want to wait in a line or not. We spend so much money to go there, let us decide how we want to spend our time!
Always a great day when Provost posts a video! Love you as always
Mr. Provost! Disney needs you. Your business expertise, work ethic, love of the parks , love of people....perfect!
Chris you are right on. I am a former cast member and my son was a cast member too. I am the same age as the Monorail. Our neighbor was the pharmacist on main street. I marched in the America on Parade on July 4th, 1976. We were pass holders for 8 years. I’m a Disney supporter, however the best parks we have gone to since the changes were Dollywood and Knotts. My wife refuses to go to any US Disney parks until the changes, reservations, Lighting lane, or the forced technical barriers are removed. We keep asking why the US parks are the poor step children, with the best Disney parks are not in the US. We just want them to be in pristine condition and not constantly breaking down or the parks filled with walls. We want the existing attractions +ed, not new ones until they can keep the parks clean and running properly. We have even considered dropping our Disney+ subscription because we are so disappointed in the company. Please bring back the parks to what we grew up with. Clean easy to visit, and just enjoy the park. We want our grandchildren to be Disney fans, but at this point we don’t want to go near the parks. Feel free to contact me, because I have more ties to Disney, however I don’t want to say anything in the comments.
Disney has had a philosophy that if people are in line they aren’t spending money and that’s bad, that was the idea behind the fast pass system and that is why they have the reservation system. So that you are waking around the park spending money instead of waiting in line for 10 hrs. That’s the real reason for the reservation system, not because Disney was afraid of Universal mocking them for long lines.
The problem is, they have made going there and being there such a pain in the butt, and so not worth the price/time, that I have refused to even consider going. I have a full time job, and it’s not planning a vacation to Disney. I hope they change, but I think they are in too deep.
@@asheburypress882they won't change until it hits their pocketbooks and with Parks being the only segment in their business that is still producing amazing results and is really the only thing keeping this company afloat, changing anything is the last thing on their minds because what they are doing is unfortunately working. The parks are still full, the spend per guest is still up and even though us die-hard fans are mad, there isn't enough of us yet to cause a difference where it hurts.
Great job on this video! So bummed you & your family didn't get to ride. I agree with you that especially for non-local people who have to make travel arrangements to visit, the virtual queue was very stressful!! I'd rather wait in line than miss it.
You explain this so well--I've had several friends go to Disney since Covid and they are not interested in ever going again. The reservation system, Genie Plus, having to track everything on your phone, people buying their way to the front of the line, they said it's not a vacation.
I totally agree! People will wait however long it takes. Beating the hours long wait is a badge of honor and a story to share about the first time you rode it. The same thing happened to me in 2020 for Galaxy’s Edge. I had no idea about the reservation system. I was so upset. I would’ve waited all day to ride it or even pay, but that wasn’t an option. I’m glad you made this video. Thanks, Chris! Please, Disney…no reservations!
Chris, good video, I think you make some solid points. I think they made a big mistake re-theming one of their most popular rides. By the way, when was the last time you saw a mountain in a bayou?
I think they need to get rid of all reservation systems for attractions and even getting into the park
Agreed. They’ve created a class system and Genie+ and Lightning Lanes are the equivalent of bribing the doorman to let you cut the line. Shameful.
They have. They removed the reservation system to get into a park for Florida now.
@@cpt.walker6273They haven’t. Disneyland and DCA, our parks, still have them.
The reservation system is going to be outlawed by politicians.
BRILLIANT analysis!!! You're absolutely right.
Way to let it out, Chris! 👏🏻 I love seeing you push back!
You do have valid points. However my adult daughter and I vacation at the parks 1 or 2 times a year & we are extremely impatient. We actually like the boarding group system vs spending $250- $300 on tickets only to get stuck in a long queue to ride 1 thing. At least with the boarding groups you can eat, shop, and enjoy the other rides instead of standing in an 8 hr line. We loved the new HP ride at Universal but our experience there overall was very negative. It was an expensive day to just ride a few things...
Love your feedback
I would argue that having the choice to be stuck in announced queue is preferential to waiting for a pass that may never come to get in a queue that may never form.
Bingo! I'd go even further - get rid of that appalling app. I hate it that people can outspend me and get on rides that I have to wait for.
Many good points! I like that you outlined them on your whiteboard and hit them one by one.
Spot on, Chris! Thanks for unpacking our underlying frustrations with the parks.
Totally agree!! The lottery portion is not enjoyable.
Chris you bring up some good points but I cant totally agree with you. I have been to Disney 3 times in the past nine months and between Genie and just getting early and having good luck, I have been on everything without issues!! I do agree the reservation/ boarding groups system is a bit over the top and doesn't always work the way it was intended. Thanks for keeping us all in the know... it's appreciated.
I love your feedback. Thank you.
Chris Provost for Disney CEO 2024!!! 🎉 Supwr great video! Love your insights and advice to Disney. Hopefully, they'll take your advice! Let the people decide whether or not they wanna wait in long lines. It's called democracy! But seriously, Disney NEEDS you on their payroll!
OMG!!! You hit the nail on the head better than anyone at Disney has ever done!!! Way to go, Chris!!!
I remember when Star Tours first opened at Disneyland in 1987, and Disneyland stayed open 24 hours for like 2 or 3 days!!! I was unable to go in the middle of the night! BUT.....still had no issue waiting 6, 7, 8, don't even remember how long line. I just remember the line started Mid--Main Street!! BUT it WAS THE EXCITEMENT OF THE WAITING that made it SOOOOO cool!!! AND.....also remember when Splash Mountain opened. I have no recollection of the wait time. I JUST NEW.....in the HEAT OF Southern California, that meant I could purchase a MASSIVELY frozen ice cream DELIGHT.......AND know I had time to eat it before I got to the front of the line! IT WAS PERFECTION!!!!!
Most people just want to make sure when they are spending a lot of money they are getting value. I think that was a well measured look at the situation and makes a lot more sense than some "analysis" out there to explain what happens in the parks, and why some people have concerns when setting up vacations choosing Universal over Disney.
You hit the nail right on the head! People value their time, and if they are willing to wait 10 hours for an attraction, then that for them is worth the time.
Money ....$$$$$ has no VALUE to experience and DISNEY MAGIC!!!
That was a great analysis. Thank you for nerding out for some of us nerds!
Glad you enjoyed it!
100% correct. I went to Disney in 2019 before and after they opened Rise of Resistance. I watched 50 videos on how the app worked, stood in a specific location for good mobile signal, how you needed to be at the park early, I logged out and in right before the reservations went live, etc. I got an early number.... This is what it took to get on the ride... how many families got left out?
I felt TERRIBLE for anybody that flew all the way there and was not able to go on the ride. Would have been WAYYYYY worse than waiting for 10 hours. You nailed it.
Another thing to improve the park experience is to STOP adding Lightning Lanes to the attractions! We had planned to go again this Year as a family, just as we have done every year for the past 12 years, but changed our minds after seeing Pirates and Little Mermaid and Runaway Railway added along with others that just don’t need it. It just makes the experience more frustrating and we decided not to bother. There are so many other things we could do as a family for vacation that we put off of each year in favor of Disneyland. This is the year we start exploring those other options instead.
The one year that there were no Fast Passes or Lightning Lanes was the best experience we had going to Disneyland! I sure miss that.
Lightning Lanes where the most helpful thing for my wife and I when we went to all the Disney Parks in Florida. We had one day per park and the Lightning lanes allowed us to do much more, even all of the things we wanted. We could not have done it without. What I think Disney should do is charge different prices at the gate. One price for non Lightning Lane and a higher price for Lightning Lane. That's what Universal does.
@@cpt.walker6273 I suspect, though I cannot say for certain since I have only been to Disneyland, that my frustration really only applies to Disneyland. I imagine that the way Disney World functions requires a different approach. In Disneyland, it is very possible to go on every attraction you like in a day without Lightning Lanes, as my family did just that the year between Fast passes and Lightning Lanes. We always purchased the Max Pass/Genie Plus other than that time and it was so much easier when none of the rides had it as an option. All the lines moved through quickly and efficiently, if there was even a line to wait in. We even made it a family challenge and recorded how many attractions we rode in one day and what our wait times were. We went on 23 attractions with almost every que under 15 minutes.
I agree. We went to WDW in 2021 before Lightening Lanes were a thing. I was amazed at how quickly the lines moved! I wish we'd go back to that, OR...make it so you can get on a ride more than once using the Lightening Lane...just like the old Fastpass system.
Sooooo well said Chris! Thank you so much. ♥️
I couldn't agree more Chris. Thank you so much for pointing this out.
Yes! Everything was better before fastpasses, lightning lanes and virtual queues!!
My friend you are spot on. We went last year and the whole system was crap. We took our Grandkids to Disneyland, Universal and LEGOLAND. Disney left a bad taste in my mouth and I don't think I'll go back. Too much money for little enjoyment. Love your channel! 😎
Spot on! Give us not just the choice, but the chance!!
Really fascinating video. Interesting to hear the timeline of events broken down like that and examined.
All great points, especially about the frustration that guests have when trying to book a boarding group! I felt the same exact frustration!
What are your thoughts about Rise of the Resistance offering a Paid Lightning Lane experience over and above the cost of Genie +? I hear from a lot of guests (mostly local) refuse to pay because they think it's a money grab for Disney. However, with out of town guests, it may be worth it because they have a limited time/days at the resort. If you already talked about that, my apologies.
Keep on making these awesome vids!
I'm not Chris, but I think it's actually better than Genie Plus. Universal has a similar system, it's to the point where not many people will end up getting it, and therefore, it won't back up the standby line. Genie plus is JUST affordable enough where people will decide to get it, but if anything, it only hurts you during the day, backing up the standby wait, and making your day less fun, because you have to be on your phone all the time, and riding rides
@@officialmonarchmusic IMO, I think the Genie+ system where it's one and done limitation is less than optimum for the guest experience. It should be all you can eat for any ride.
Thanks Chris....you hit the nail on the head. We are from Australia and planning our second visit (first in 2019). So much has changed. We decided to go back to DL and wait to do WDW when our youngest is old enough to participate in everything. Plus I did find DL magical and we have some special memorries there. Anyho I've now started planing and it seems just as overwheling as WDW. Now there is Gennie+, LL, boarding groups ect. It's very fustrating to think we could travel all that way and not be able to ride an attraction when we have paid for our admission and planed our trip around it. It's also fustrating, the changes feel like it's taking choices from the guests and adding unnessasary stress to the experience. Although I dislike and disagree with LL I understand it. If I have limited time at the park I should be able to chose if I'd prefer to wait in line for the attraction or purchase a LL. These boarding groups stress me out !
Chris ❤❤Thank you for doing this video as I know it wasn’t easy ….. I 110% agree with your views and standings on what has happened to Disney….We personally have not been back to Disney since 2022 but have been to Universal 7 times since then. I really wish they would admit and acknowledge the whole genie and reservations systems is a failure and go back to a paying fast pass or lighting lane system. Universal has shown people will PAY it to NOT have to deal with the hassle of fiddling with your phone all day…..!!! I refuse to go spend 5k plus on a Disney vacation to be stressed and frustration the whole time. This coming from a LONG time Disney fan…. It’s heartbreaking to me but I have to stick to what’s is going to hit them the most $$$$ . The whole guest experience has been lost in translation since 2019…the magic is gone… but I do believe they can get it back if they just cut their losses and move forward …Thank you for saying this and putting it out there I truly appreciate your honesty, professionalism and perspective 😊😊.
100 percent accurate! Thank you for breaking the reasons for Disney's bad decisions down this way.
OMG! Chris you are known as an over the top positive personality. You covering this area of known issues with Disney, didn't think it would occur. But your approach and absolute constructive criticism is impressive. I have visited Disney parks with my family since I was a child. The first time in my life not to visit Disney World while in Orlando occurred on my last visit there. And my family was so happy with the Universal experience they didn't think about Disney World. When Universal opens the new parks I really think it will make it difficult for Disney. But real competition will Help Disney in the long run. Thanks for your content!
Thank you. 🥹
I actually laughed when you said the rest of the park would be empty for opening day of Tiana's if they forgo the virtual queue. I'm like, "That's actually very true!" lol, if that happens, I might be convinced to go opening day just to ride all the other attractions.
Actually, that sounds like a great plan for those of us who love the classic attractions from back when Disney made creative attractions instead of mining IP.
Thoroughly agree with you Chris - we visited from Australia and couldn’t do ride it was so frustrating- we spent so much to get there , accommodation tickets etc and when one has the younger family members standing there asking why one can’t ride and the amazing cast saying wish you could should never be allowed to happen but maybe Disney will see / learn and not repeat history
Here at Disney now. Went without genie plus for the first time. It’s annoying how slowly the regular lines move and how sometimes they don’t move at all because of the lightning lanes. My kids also love to pin trade. They’ve removed a lot of the boards and made the existing ones smaller. They’ve also gotten rid of a lot of the hidden and Trivia pins and now the boards are just full of garbage. This may be a small thing to others but big to us. It made the trip feel special when we were able to find a hidden Mickey pin or when a cast member had a special pin just for us. How much do these extra pins cost Disney? Very little. They should have gone the opposite way and always aim to do so. Offer more. Make everyone feel special. It may cost them more but in the end people will come back more.
And it’s what Walt would have wanted!!
I fully agree with you Chris. My love for Disney has gone down since I was a pass holder in 2018. I keep hoping some new blood gets on the board to change things but doubt it will happen anytime soon.
Chris, you have the right of it! Great job on breaking down a complex situation to where it makes sense for everyone.
THIS is exactly why I haven’t been back to Disney since 2019! Telling me I can’t ride a ride if I don’t have a reservation (and odds are I can’t jump fast enough on my phone) then why bother even going. So I quit! Chris, you nailed it!
Excellent! Sharing...
Thank you! Cheers!
Thank you Chris. Your passion is mixed with logic. I think you hit the nail on the head. I'm not interested in spending time planning out my entire day at the park. I want to go to a ride on a whim and I'll gladly wait if I have to. It's sad that Disney has been seemingly self destructing with no appearent awareness. It's so sad. I love the parks but only of the past.
What you said about letting people wait in line and the rest of the park being empty is a great point. I remember going to Disneyland as a child when Captain Eo opened in Tomorrowland. The rope dropped and my mom and I went the opposite direction as the crowd. We walked onto 5 or 6 rides likes Pirates and Big Thunder etc and had a great start to the day.
I’m really glad I watched til the end. The little song at the end was the best part. Good job
I'm fortunate that all my "must ride" rides at Disneyland opened 50 years ago and rarely go down except for scheduled maintenance or refurbishment. When a new attraction opens I don't even attempt to ride it until it's been running a few years. My philosophy is I can pretend things will go as I wish they would and be disappointed and frustrated or I can gather information and operate in the world as it exists. I chose to manage my expectations, ignore FOMO feelings, and spend my time and money in a fashion that will result in a good experience rather than squeezing into an already overcrowded bandwagon.
I'm fortunate that I've been going to Disneyland since the year The Haunted Mansion opened, live near enough to the park that I can visit once every 2-3 years, learned as a child that part of the fun is people watching and chatting with people in line, and have the resources to spend 3-4 days each trip so one mechanical shutdown and time I spend in line doesn't ruin my trip. I've still yet to use a fastpass, Genie+, lightning lane or virtual queue. I understand peoples frustration, but there are ways to work around the challenges.
Thank you, Chris, for so eloquently sharing the frustration that we all share with Disney’s ridiculous policies.
So on point ! thanks for using your voice to voice what we are thinking.
Thanks for listening
Great show Chris. Im curious how many families like yours and mine NEVER got into virtual queues. Sad. But our family loves your upbeat nature and very professional critiques. Thanks.
Reservations, long waits and big crowds are why I haven't gone to Super Nintendo World still
Lines aren’t as long as you think. Go towards the end of the night and you can get on the main ride in 25 min.
I think this is one point of what is ruining Disneyland but definitely not the only one.
Very well said Chris, I hope Disney listens! Let us choose to wait if we want!
What an amazing mic drop video! Thank you, Chris! I hope they see this.
I was at Disneyland opening weekend (we celebrated our 5 year anniversary) and had the best experience ever. In part because of what you said no one was going to Disneyland unless they could go to galaxy’s edge. So lines on all other rides were so short!! We were able to get on to all of our favorite rides multiple times! I do think Bob messed up big, and I know we were in the minority of people who were able to benefit from it. However, it wasn’t until several years later that I was able to get onto Rise. I didn’t want to go to a park and have anxiety about the boarding groups all vacation at best or be so close yet so far if we didn’t get into the boarding group as the worse case scenario.
When you have limited supply of something (attraction or land capacity), some people are going to be disappointed. Maybe if you could book a reservation for the land/attraction when you make your park reservations, that might help manage expectations - and I feel like that's the one area that both theme parks (Universal Hollywood and Disneyland) could improve. There would still the risk of attractions being down or no-shows, but then you could build in some slack to account for attractions going down and fill any slack/no-show time with "walk up" guests or something.
I agree, in general I think Virtual Que is a good thing for guests for these high demand attractions. Maybe the 1st week of an attraction they should just let the fanatics who don’t mind a crazy line, do their thing. But in general, I think limiting time spent in lines should make it more enjoyable overall experience. I do feel more advanced guarantee needs to occur though & I hope that is the changes Disney is planning. Disney hotel guests should get 1st chance for Virtual Que just like they do for purchasing Lightning Lanes, so that this disappointment factor after spending so much on a trip doesn’t happen. And they need to get away from the 7am day of aspect
I love the idea of getting the reservation for the ride/location at the same time you make a reservation for the day at the park. That way you’re not going in blind. If the new ride/location is so important, then try to get a reservation for a different day. It’s brilliant!!!!!
I disagree with the idea of managing expectations in this case. I understand your reasoning when it comes to California where there is no room to expand. But managing expectations in my opinion is simply damage control when dealing with patrons full of expectations. It’s a band aid and one that adds more stress to the patron. Your park pass/ hopper, hotel, etc should be your reservation, end of story. . Beyond that, it’s less work and just as exciting to get up and go to work like you normally would every day vs going on a Disney vacation. I think most people go on vacations to relax their schedules; not add to them. I don’t want to sound like I’m living in the past by saying Walt would have never allowed this situation but Walt cared about his customers more than he cared about running a business. And it’s not like he was just running a local bakery. He made ridiculous money by giving his customers what they wanted at a fair price. Now that the company has a pay the price and take it or leave it attitude, they are struggling to satisfy shareholders and customers and profit. So, point being here is that if you give you’re customers more than they were expecting, you get paid back 10 fold and everyone is happy. Managing expectations is more along the lines of giving someone a job and at the same time telling them they have no future in the company. It will take the wind out of anyone’s sails.
I disagree with the idea of managing expectations in this case. I understand your reasoning when it comes to California where there is no room to expand. But managing expectations in my opinion is simply damage control when dealing with patrons full of expectations. It’s a band aid and one that adds more stress to the patron. Your park pass/ hopper, hotel, etc should be your reservation, end of story. . Beyond that, it’s less work and just as exciting to get up and go to work like you normally would every day vs going on a Disney vacation. I think most people go on vacations to relax their schedules; not add to them. I don’t want to sound like I’m living in the past by saying Walt would have never allowed this situation but Walt cared about his customers more than he cared about running a business. And it’s not like he was just running a local bakery. He made ridiculous money by giving his customers what they wanted at a fair price. Now that the company has a pay the price and take it or leave it attitude, they are struggling to satisfy shareholders and customers and profit. So, point being here is that if you give you’re customers more than they were expecting, you get paid back 10 fold and everyone is happy. Managing expectations is more along the lines of giving someone a job and at the same time telling them they have no future in the company. It will take the wind out of anyone’s sails.
I disagree with the idea of managing expectations in this case. I understand your reasoning when it comes to California where there is no room to expand. But managing expectations in my opinion is simply damage control when dealing with patrons full of expectations. It’s a band aid and one that adds more stress to the patron. Your park pass/ hopper, hotel, etc should be your reservation, end of story. . Beyond that, it’s less work and just as exciting to get up and go to work like you normally would every day vs going on a Disney vacation. I think most people go on vacations to relax their schedules; not add to them. I don’t want to sound like I’m living in the past by saying Walt would have never allowed this situation but Walt cared about his customers more than he cared about running a business. And it’s not like he was just running a local bakery. He made ridiculous money by giving his customers what they wanted at a fair price. Now that the company has a pay the price and take it or leave it attitude, they are struggling to satisfy shareholders and customers and profit. So, point being here is that if you give you’re customers more than they were expecting, you get paid back 10 fold and everyone is happy. Managing expectations is more along the lines of giving someone a job and at the same time telling them they have no future in the company. It will take the wind out of anyone’s sails.
You hit the nail on the head. No boarding groups. Boarding groups are bad.
The Disney parks, especially Disneyland, are my favorite places to be, and what you are saying rings so true with me. There is so much undo stress around planning trips there, and I am looking forward to a much easier, more carefree day at Universal with an Express Unlimited add-on in contrast to the 4D chess game that is getting the most out of Genie and Genie +. At least that way I can skip the lines of adjacent rides at all times without zigzagging around the park just to skip some lines in luckily timed bookings.
As the founder of a developing movie studio and record label (Not yet established), you've given me a lot to think about. Eventually (Not saying I expect it over night), I'm hoping Cinetorium will be something as major as Disney or Universal. In fact, in the next 5 to 10 years, I plan to start developing my own studio complex and open it to the public through tours and theme park experiences.
Here is a brief overview concept of the establishment - Cinetorium will be a studio, entertainment venue and community club in one. The word Cinetorium is short for Cinema and Auditorium, indicating a combination of movies and live entertainment. As well as a studio complex, catering for both recording (Music) and film productions, Cinetorium will also be opened to the public as an entertainment centre, showcasing a wide variety of movies, concerts, and other live stage acts, produced and exhibited by club members in our own specially designed entertainment venue - a cinema built into live stage auditorium (Or Amphitheatre).
The so-called 'Studio Gardens' will be opened to the public by tour only, taking guests into living stage settings (Movie Sets) Cinetorium has created for its own film and music video productions. Through a traditional studio backlot tour we see at places like Disney MGM Studios and Universal Studios, guests will get a hands on experience in our world of creativity, with sets and characters inspired by classic Hollywood Cinema (ie movies like: Batman, Ghostbusters, Beetlejuice, ET, Jurassic Park, Pirates of the Caribbean, Harry Potter etc...), guests will get the opportunity to be the star of their own movie, and let their imagination run wild.
At the end of the tour, Guests will be dropped off at our so-called Studio Centre, where we record our music, and edited of films and music videos. Here, they will have the option to record themselves performing their own favourite songs, and edit the film they shot in the Studio Gardens. Guests will then be able to take home a copy for themselves, and choose to have their film shown on the Cinetorium movie screen.
Now here's the thing - Cinetorium is willing to share it's studio facilities with the public and a sneak peak behind the scenes, and experiencing creating the magic for themselves, with the hope to encourage them to join the club, and participate in our creative community. Since members will require to use the facilities themselves to create fresh new material for the entertainment of the public, we will need to close the tour either seasonally, and selected days of the week. When the park is opened, how we be able to manage our limited capacity? Should we include reservations or ourselves, or like Chris suggests in this video, will it cause frustrated and limit attendance.
Once again Chris, you have given me a lot to think about and I congratulate on such a heartfelt message to the Walt Disney Company. Here's hoping they will hear you ;-)
I stopped going to Disney parks because they were too complicated to book boarding groups. Such a pain. Then I got to Universal and they had the dog ride that u need boarding groups for. Was so so mad.
Dog ride?
@@tarazieminek1947 You noticed that too, huh? (Dog ride)
I love when Chris puts on his Business Pants! Kudos on the excellent presentation; it’s been shared 👏🏻
Thank you.
Chris, you nailed it and my family and I have been saying this for years now! Also, your outro was absolutely hilarious...and accurate! How could a 10 hour wait be a failure?!
It's funny you had that experience, I had the exact opposite and came to the same decision. Our family paid hundreds of dollars to ride only 5 rides in an entire day at Universal. We stayed in line for over 4 hours at Hagrids. We were within about 5 minutes of being able to ride and the park was closing. The ride had failed a few times while we were in line. We waited each time and the line continued. This time it had an issue close to closing, they said they would not repair it before closing. At that point, we decided we'll never go back to Universal.
I am not a fan of reservations, but I also HATE waiting in line for hours when I could be doing literally anything else in the park that is more fun. I would rather do anything then waiting. I would rather be told, sorry you can't ride because the line is actually 12 hours long and you wont be able to before closing. Giving me the option to ride or enjoy the park.
So no, I won't be going to Universal to sit around and wait. Give me the virtual queue and let me go have fun taking my kiddos to see and do anything else.
Splash Mountain was a great ride that has been a staple of every family vacation since 1989. Most grew up with it. And that's why it was so popular.
And if you keep the ride and change the story, characters and music, it won't be as popular. Yeah, the cool and refreshing ride might continue to draw 90-min lines on hot days, but it certainly won't be as popular as it once was.
Why? Because people already know what the ride feels like. And after watching a couple ride videos online, they will be more than happy to wait until the lines die down.
And with many, it will be one and done. Well, unless the wait times are 20 mins, or less.
Which is pretty much what is happening with Pirates in MK.
Chris!!! Such a great job with this. I have been fed up with Disney, so now I’m going to Universla Florida and not even going to Disney world. They better learn their lesson, cause with universals new park opening Disney won’t stand a chance
I haven’t been to DLand since 1992. We didn’t like the change from tickets to wristbands. The best rides were the E-tickets. Because they were expensive, the lines weren’t too long. The A and B ticket rides were always empty and it was great going on those as many times as possible. (We’d always have extra A and B tickets left over for our next visit!)
It was the C and D tickets that had the long lines…
When Dland went to wristbands, every ride had crazy long lines…so we never went again.
Chris I rarely disagree with you but Disney lost it's magic for me because most rides are 55+ minutes. Half an hour early admission in all of the parks, reservations, and geni lightening lane, I believe, are major contributing factors