The Car Wizard's 4 Worst Mistakes Ever!
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- čas přidán 18. 11. 2021
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#CarMechanic #ScrewUps #CarWizard - Auta a dopravní prostředky
“Drop it! That’s an order!”
Car wizard is a good man.
Yeah, newbies usually make those mistakes out of pure ignorance. First thing I was told back in my first day at a factory was "I don't care what could possibly fell into the ground, you let that thing fall. Don't get hurt over anything".
When he said that, I just thought "yup, that's the military in him"...the "that's an order" part. :) Good man.
that brought a tear to my eye
@@1986arsenyI think it's more like: "I fucked up, I kinda need a job now more than ever... I don't care if I get hurt if it means I could possibly keep my job". I agree! Never get hurt over something like that! But to say it's caused by inexperienced people is a tiny bit reductive
@@gurabirierosanopara620 not caused, by usually inexperienced people are more vulnerable in case of something goes wrong. They instinctively try to hold the item, being it a knife, a really heavy piece, something that can cut or plainly break a bone. Experienced people does make mistakes, that's why some mechanics still like to 'shake' a car on a lift, just in case.
Takes a real honest man to admit his mistakes.
And confident man.
A dumb man will never admit their mistake. A smart man will always admit their mistake. A genius will admit his mistake either with a way to fix it or it already fixed.
Yet he didn't share a mistake without mentioning someone else and "sharing" the blame
Never trust a person that "doesn't admit his/her mistakes".
@@Pavorish doesnt matter who it is lol, its still his shop and his responsibility.
Endless points for always taking ownership and making up for the mistakes. Great work David!
Can you help The Wizard make better CZcams thumbnails or to improve the lighting for his vids? My only complaint about his awesome channel
It's a treat having the wizard on the show
A very nice & kool personality to have on Vin Wiki, it's always a delight to hear his stories!
At my restaurant I've made more repeat customers than I can count through those steps
It just goes to show that The Car Wizard is the patron saint of all mechanics.
Admitting to mistakes then making them right is the signs of an honest mechanic. Caring more for your people than your pocket book is what makes a great mechanic.
As a mechanic at a decent sized shop I can tell you my boss/owner will lose money hand over fist to take care of both the customer and the mechanics
A good, regular customer is priceless, especially in the luxury/exotic mechanics industry.
It should be accounted for as a part of business and a well run business doesn’t flinch because profits take care of mistakes and still allow said business to be viable. That’s not the sign of simply an honest mechanic but a disciplined businessman.
@@JohannGambolputty22 ewww - well said
I had a garage once that screwed up and called me and owned up to their mistake. (It was not so involved as a ruined transmission, but it cost them money because it was a mostly labor repair). That was the only garage I ever used again, because they were so honest.
My buddy used to own a Volkswagen CC that ended up needing to get some service done. So he brought it to the dealership and one of the mechanics ended up having a mishap while working on it. (Mechanics fault) The real issue was that it was a Friday evening and the mechanic couldn't get the part ordered in until Monday morning. So the mechanic told my buddy that they would get him a car for the weekend. (Mind you this dealership also owned a luxury dealership nextdoor.) The mechanic walks back in the shop and tosses my friend a set of keys. He looks down and it's a key fob for a Bentley. It ended up being a Bentley two door coupe. My friend told the mechanic to take as much time as he needed....
@@conrad463
A BENTLEY COUPE ? HOW DO YOU COME BACK TO GMC ECT AFTER DRIVING A BENTLEY COUPE 🫖
@@1AEROSOL.1PUFF Haha ikr
@@1AEROSOL.1PUFF It was easier than you think. The driving conditions weren't the best as we live in a snowy climate. He was constantly worried about something happening to it while driving. He really couldn't take full advantage of the V12 under the hood (Continental GT) with snow on the ground. He also was living in an apartment at the time with outside parking. He was worried about leaving the car outside overnight. So every night he would have to drive to his parents condo and park it as they have heated underground parking. He'd have to borrow his Mom's car to get home and than pick up the Bentley before work in the morning. My buddy also worked in one of the highest crime area in the state. He had to be early to work everyday to make sure the car was parked close to the building so it could be watched over.
With all that being said, there were times he said he enjoyed it. Overall it wasn't as great as one might think. A cool story but he'd probably just rather have had his VW CC fixed the first go around. If the dealership would have gave him the keys in the middle of the summer that might have been a different story.....
@@conrad463 that is good they owned up. More often than not they will try to blame it on the age of the vehicle or similar nonsense, anything to get out of fixing what they broke.
The Whole SLS fluid situation really is Mercedes fault because they used the same terminology for two very different and incompatible fluids in their service data.
Germans are usually more precise than that. 🤪
@@magnusthereddidnithingwrong: Öl ist Öl. Kein Unterschied.
Wonder if it was a poor translation from German?
Mercedes could've used a better method/term to make the difference more easy to spot. But in the end the fault goes to the person who put the oil in. After they rechecked the manual, they realized they made a mistake. If I'm not mistaken, the Wizard used a video manual for the SLS, not just from a book. That means that Mercedes's service manual clearly shows which fluid goes where.
Mercedes are terrible at human factors
given david's transparency, even if i was in a position of someone in the shop screwing up one of my vehicles, i'd still be more than willing to return after. owning your mistakes in this business is well above the norm.
Aannnd my next visit might score me a free new engine!
I wouldn't expect someone wanting to flush all the fluids in his 20k mile car to be a rational person.
Yup, beats getting lied to about a problem “they discovered “. Honesty is a rare commodity
And mistakes DO happen. Honesty and correct repair will get my return business.
Under the proviso THAT guy doesnt touch my car again. No, I dont care if it takes an extra day or so.....
Wizard: "I can buy an engine, I can't buy a person."
Ed: "Umm....Don't say "can't". I know a guy..."
(Cue VinWiki Music)
“You can actually buy another junior mint”
After some shrewd negotiation of course
@@goofthagoat needs to be shrewd
Underrated comment of 2021on VinWiki.
You legally can in the USA. It’s still legal to buy person as a slave if they commit a crime, it’s never done now but it’s still fully legal.
“In the last really crazy screw up - it was actually instigated by Tyler Hoover.” 🤣🤣
That probably tested their friendship quite a bit. They both own the responsibility but one is an honest mechanic/business owner and the other does stupid shit for CZcams money.
@@johnmaurer3097 My guess is that multi-millionaire Hoovie helped pay for (or, more likely, completely covered) the damages. In fact, I would bet on it!
David is PROOF that integrity still exists. Now if only he would franchise and give us some "mini wizards"
He does so by training other mechanics in his shop.
He literally blamed everything on Hoovie or another tech. Wizard has no integrity and doesn't know shit about cars
David (owner of Omega, aka: Car Wizard) is a stand-up guy. You can tell from his tone, in other videos, and how he is careful with his repairs. This video, and the stories told, show this in full view.
Is he the cheapest shop in Kansas? Nope.
Is he the most expensive? Nope.
Is he fair? ALWAYS.
Is being fair what has kept his customers coming back? ALWAYS.
Enjoy that 308 Car Wizard! I hope you decide to keep it and daily (or weekend) it for many years. Thanks for the great content, Ed B. and CarWizard.
Hes a hack job mechanic
@@serbia991 how?
@@serbia991 you are just talking out of your ass. You don't have people sending their cars out of state to a hack shop. You don't have people sending in their exotic cars if he is going to price gouge them compared to the manufacturing shop.
@@redmustangredmustang don't belive everything you see on CZcams this guys clued out hack
@@serbia991 Still waiting for evidence to support your statement. You know, evidence, that thing that adults use to support their own opinion on something 🤦♂️
As a tank engineer I find the story of dropping the Abrams engine to be very interesting. And scary. For many reasons, not only do those engine/trans units weigh 7.5 tons but also management and the safety team would have a field day if that happened in my workplace. You'd never hear the end of it.
At two million dollars each, someone is getting very rich at taxpayer expense.
We didnt hear the end of it for awhile either
But would they ever let that happen again? 😉
Endless paperwork and finger pointing would have been the case in my unit. Commander and XO may have not been so nice. As tanker Ive seen plenty of accident but never a tank pak drop.
@@CarWizard your commander sounds like a good man, sad to think he probably got yelled at by the battalion commander and XO
The issue with that Subaru is actually pretty common. The 2 CVTs offered look similar and the fill plug for the newer trans is in the same spot as the old diff fill from the older CVT. Ive replaced 3 transmissions for this exact issue.
I want to know why he wanted a CVT and Diff flush at 20xxx miles. I work at a Subaru dealership and we don't recommend diffs until 45k and trans at 60k
The thing that fools most mechanics that have not read the Subaru service manual is that on the new CVTs the front diff is filled from an unmarked port just above the passenger side drive axel. Underneath the car, the differential drain and check ports are clearly marked. Change diff fluids every 45,000 miles in normal driving.
Also, to keep the Subaru 100,000 mile CVT warranty in effect, the owner must not change the CVT fluid at all until this mileage is exceeded. On my '13 Impreza, the solenoid pack became defective at 80,000 miles and they replaced it free of charge, providing me with a loaner car for three days. Should a solenoid go bad (there are six in all) which is common, the car is drivable but very sluggish as it will not "shift" properly. Also, many warning lights flash simultaneously on the dash. Throws code 2763.
@@mpolley07 upcharge...
It"s not hard at all to look at the vertical line separation between the diff and the CVT. Rookie mistake. Oil pan side=CVT. Axle side=front diff. The fill points also happen to be criss crossed from each other depending on year range.
But, To be fair he did say it was a new technician.
@@tylerniday8935 still no excuse. He should have researched before touching the car. Hope David fired him.
In a world of "mechanics" who won't admit any mistakes as their own, this man right here is a breath of fresh air. Stand up guy!
In situations like the 1st example I couldn't get mad at shop. It was handled pure professional. Called customer first thing and was up front and honest, made everything good with him and didn't try hiding it and try to cover it up. Me personally I'd bring all of my rides there just being assured that they are good people and IF something happens they make it right to costumers.
The costumer is always right
Most shops would try and cover it up or say the part was already going out before they got it.
@@oliverdelgado6952 far too many
Agreed
@@oliverdelgado6952 Not saying that the wizard would do so, but that would be difficult to do so on a car with only 20.000 miles.
This man is such a champion, just a hard working man. GIVE HIM YOUR LAMBO AND YOUR HOUSE
I had to pause this after the first story BECAUSE back in the day , i'd say around 2002 or so , I had just begun to be a mechanic for a living. I did this same exact mistake on a Subaru Forester, except I realized my mistake before I even started the car. Came in for an oil change, I unknowingly at the time, mistook the drain plug for the front diff for the oil drain. Drained out the front diff, put the car down, went to put in 4.5 or so quarts of oil back in the car, overfilled it by a lot and quickly realized my fuckup.
This guy is becoming my favorite storyteller! Thank you Wizard. It takes a real man to admit his mistakes.
I was an electronics installer for Best Buy/Geek Squad for a few years. My location was pretty decent, a few minor damage claims here and there. Some of the things that happened at other stores or with previous installers at mine would blow your mind. Fires, doors bent backwards when backing out, holes drilled through roofs, manual trans cars taking off and crashing into houses because of improperly installed remote starts.
"manual trans cars taking off and crashing into houses because of improperly installed remote starts"
@@webfreakz That is a serious issue. They need to have a safety system to prevent accidents like this, which is something that can very easy happen. Especially in a household that has both manual and automatic cars, you may forget that you didn't leave the manual in neutral. Depending on which vehicle it is, even starting it in second gear would work. We had a 1st gen pathfinder, they used a gear reduction starter designed to start the engine in tricky spots, with 4 wheel drive locked in. Given the correct situation that could turn the engine and tires over in 5th gear, and 1st was nothing to it. If this happened at the wrong time and place, you could kill people. There are proper ways of doing this.
@@snoopdogie187 oh come on. Spoiled brats with remote start.. what the heck.
@@snoopdogie187 there is a specific way of installing and programming a remote start so that it's pretty safe. Basically you activate the R/S has to be activated with the clutch pedal released, parking brake on, and engine running. Then it needs to see the door open and shut and then locked so it sees that there's no way it can be in gear when it is remote started. Many customers hated this and would request a "normal" install. I've also seen techs that wee too lazy to hook up a few extra wires
My local Best Buy ran a screw through a canbus line in my pickup while installing a subwoofer. They paid several thousand dollars to the dealership to have my interior completely torn apart and the entire cab harness replaced. I was mad at first but they owned up to it and did what it took to make me whole again so I can’t really complain.
This makes me feel so much better about my mistakes. Even if my mistakes are more like forgetting to tighten wheel lugs before lowering and driving away, or sheering a bolt because I got my left and right mixed up while on my back lol
Thanks for making us all feel better. The number of times I have "mimed" the correct direction of loosening and then rolled under the car, still moving my hand.... 😁
My biggest one was not listening to people about buying jack-stands and just using a curb and a jack to do oil changes on my SAAB. I managed 3 of them until on the 4th, the top pad on the jack bent and sheared off and dropped the car on top of me.
Out of precaution, I was always on the curb side when I was unscrewing the oil drain plug, so it kind of dropped and caught me in a triangle space that I managed to crawl out of.
Now, you'd think I'd have learned my lesson, but instead I just bought a 2.5 ton rated jack (the car is 1.8 tons only), and still do the changes in the same spot :))
For a standard right hand thread, the best way to determine which way to turn it when you are on your back or in some other odd position, is to take your right hand, and point your thumb in the direction you want the bolt or nut to move, and curl you fingers. Your fingers will curl in the direction you want to turn the fastener. In the rare case of a left hand thread, do the same with you left hand.
@@vtr0104 Yikes! Please be safe out there.
@@vtr0104 I always just use a tree stump, pain to set it up but it's gonna be just as solid as any jackstand.
As soon as you said Subaru fluid flush, I knew exactly what happened before you said it. The fill for the front diff looks exactly the same as the transmission, just that they're on opposite sides of the engine. For whatever reason, on my Crosstrek, the transmission fill is easier to access than the one for the differential. I remember seeing a video from Australia saying the fill for the front differential is on the driver's side. What some of the people failed to realize (not me of course) is that Australian cars are left hand drive. Let's just say, the comments on that video were interesting
Australian cars are RIGHT-hand drive, i.e. the driver sits on the right-hand side of the car (as in the UK, New Zealand and a few other places). RHD cars drive on the left side of the road, LHD cars drive on the right.
The Wizard will be my forever mechanic should I ever decide to return to KS. This level of integrity is what makes an amazing mechanic worthy of being called THE WIZARD. Great stories and hope to hear more!
My hat goes off to you wizard, for being a good boss and a good person; valuing your workers over machinery. I'm glad to say that you and my current boss have allot in common.
Haha Wizard stepping in as the Dad and telling Hoovie and Junior Mint no more playing ball in the house!
As soon as he said Subaru I knew exactly where this was going. I actually did that on my own car. Drained the diff and then put gear oil in the trans. Luckily I caught it immediately when the fluid immediately came back out. Had to run to the store in a different car to buy trans fluid so I could drop the pan and spray everything down with parts cleaner. I’ve put 40,000 miles on it since then with no issue but that could have gone badly.
The car wizard is a true Gentleman! I love watching him and his lovely wife!
Such a humble nice guy. Always loved him in the hoovies videos.
The fact that you called his outback a forester probably pissed him off the most
I think only a great leader/boss would only say "we can replace the part/engine/car but we can't replace a human being"
Car wizard I really hope you get expand and have shops everywhere! You would be a great leader to run an empire!!! Love the honesty and how you treat your boys.
Thank you for what you do.
Cheers 🍻
Owning mistakes on a huge CZcams channel. You're a good man, Wizard.
David has some real integrity. Good to see honest people. And thank you for your service .
This is awesome. I love how humble this all sounds. Very nice story. Ty David and ty vin wiki for making my lunch break even more enjoyable!
As a former 19k I appreciate all the hard work a company maintenance team can provide to keep a Armor Company ready for battle 👍🏽
Wizard you are a great shop owner and an amazing boss. The world needs more of you. Not just more people like you but more of you. You have a great insite to the business and are very wise and willing to share that information. My hats off to you good sir.
I can only dream of most mechanics being like this. Honest mistake = honest fix. My local shop would have fucked something up, left it as is, then made me drive back in, and charge me 3x for the repairs, and any new fixes that would be needed
I would LOVE to have David as a Boss! Omega sounds like my kind of shop! They never stop learning and they are incredibly knowledgeable and humble at the same time. They strive for excellence no matter what is being worked on. I hope to pay them a visit one day!
You don't find a mechanic like the Wizard very often, this guy is a national treasure!
I'd love a crossover episode between The Car Wizard and The Chieftain where they talk about track tensioning.
Great message. Glad I watched this. When you see what happens to friends and family when someone is injured it really puts things in perspective about what is truly important in life and how to set your priorities.
The Wizard is just awesome, for all these reasons and so many more. Love the teamwork, value for life, and so on. Fantastic interview which I hope to see more of…with The Wizard of course. Fine American and businessman.
Good video David. Right call on letting that engine drop. A momentary detour and a few bucks out of pocket rather than a life changing incident.
The honesty is what brings the customers to the shop thanks you!
I really like hearing videos like this. I myself am struggling with a project right now. Most people like to show how they shine but if you’ll admit the struggle. Thank you for sharing this. It encourages me and I’m sure others to continue on
As an apprentice tech I love seeing these videos as even the best of us make big mistakes. I broke an idler pulley bolt on the front (but transversely mounted) of an engine that cost my shop 4 days and thousands of dollars to fix 🤦🏻♂️not a good time but every one is a lesson learned
Car Wizard is one of the best subscribes I've made.
mad respect for the Car Wizard, not only for coming to youtube and building himself up that way but as a person itself always respectable and tells at as it is, and looking out for the other person and as normal as that should sound thats rare today to see, not to mention all the work that goes behind the scene with car trec and all the other CZcams's and still have time for his family and maintain a shop, best of luck to you sir your an inspiration for myself and many of other people turning wrenches
Excellent one VINWIKI! Truly the most stand up shop owner I have ever heard of! Also a shout out to the nicest military guy known to man 2 mil and didn't bat an eye! -🤘
Glad I wasn’t the officer assigned to write up that Mishap Class B report over Christmas!
Takes a proper man to raise his hand and say, "I've cocked up, my fault, buck stops here."
And thats the kinda mechanic I want twirling spanners on my car!!!
🔧🛠🖐
Great job Wizard! You're the best! Take a big person to admit their mistakes in such an open forum.
Last time I was this early, Gallardo thieves liked Detrick's identity more than his paint work.
Mistake #1: Taking in Tyler Hoover as a customer...
And the rest is history.
You sir, are not a business person. We can tell that much 🤭
Hoovie spends LOTS of money at the Wizards'. That's exactly the type of customer that shops would love to have as a client.
David great video as always!!
What a great mechanic. And what a GREAT person you are, mr Wizard! Hats off to you sir.
How wonderful having The Wizard on again, the only Mechanic I trust!
The Wizard is fantastic, love his stories!
The Guy has a soothing way of speech
David. Glad your truthful when things go wrong. Says a lot about your parents and your character.
Your a great mechanic man! Glad you take such pride in your work.
Great ethics from the Car Wizard. Builds a lot of trust with customers.
I HOPE ONE DAY I GET A BOSS LIKE YOU SIR. YOU GOT MY RESPECT.
Thank you for your service!!!
This video and the examples show real character. I admire you for this alone!
My close call when i was a mechanic. Almost 10 years ago at this point. We had an air powered lift table that made it easy dropping engines and subframes. Well i was lowering the subframe with front suspension attatched and the weld that held the table to the lift broke and it all came crashing down from about 4ft in the air. There was only 1 point of connection between the lift piston and the table and i was a joint at that.
The genius if it is the switch to control up and down was pretty close to being underneath the table. I am blessed that it decided to fall a different direction then towards me.
The shop had the table re-welded. Needless to say i never used that deathtrap again. Lol
I think the closest I've ever come to getting hurt was I had a spring compressor give out on me doing struts. About 6 inches from my wife collecting on life insurance.
I had an old mech teaching me how to use an ac generator and said whatever you do make sure the ac hose is secured. Well we turned on the ac and the hose rose up like a snake. It was epic.
That first Subaru story reminds me of my quick lube days. New guy would drain the trans instead of the oil. Replace the spin on trans filter with an oil filter. Call for clear to add, guy up top would fill the oil and start the car. After going through the lights the engine oil dip sick would be checked and to their surprise it would be 3/4 of the way up the stick. I would get called over at that point and realize that they drained the trans and replaced the trans filter, never drained the oil or changed the oil filter and added 4-5 quarts of oil and ran the trans low on fluid but luckily never moved the car. So I would have to drain the oil, change the filter and refill the trans after getting the proper trans filter direct from Subaru. Refill the trans and get it dialed back into perfectly full. All while the customer sat there thinking we destroyed their car. Obviously they never came back after that and I can’t blame them.
What year subarus? When i read trans filter i was thinking diesel gm truck, some ford diesels might have them too not sure, dont see many diesel trucks where i work.
@@connor3288 I want to say the early 2000’s maybe up until 2008 or so. I’m not a Subaru expert by any means but back around 2012 was when I saw a lot of them with the extra spin on filter on the older subarus and only some models. Pretty sure they still had a more traditional filter in the pan but used the spin on as a bypass flow filter. Either way a decent amount of fluid came out from them along with what they drained from the pan.
Thanks for your service
In contrast, I worked at a major health system that had gone through budget cuts and layoffs. I found myself in a position where I later learned that HR had blocked my required training. Instead my manager had given me bad performance reviews followed by performance improvement plans. I was fired in mid 2019. I disputed my termination but could not prove that managers had violated any policies. I filed for state unemployment benefits in April 2020 for NC. I found out later that there is a legal error in the state law for my situation. So I was ultimately denied benefits. I sat out of work for 2.5 years. Car Wizard took ownership of his mistakes and prioritized protecting employees. My prior employer did not.
Wizard just wants to retire and live in his yacht. He's there. Just let Mike run the shop. Wizard can do the special appearance stuff like on Car Trek and Tyler's TV Show. Mrs. Wizard agrees.
He's too much of a control freak for that.
God, Hoovie was insufferable about the SLS error.
Yes and No.
Im sure the whole thing was 'over dramatized' for video clicks. I would bet a ton of cash he and the Wizard already hashed out what happened and that it would be ok BEFORE deciding on doing a video on it.
The Wizard is as genuine of a human being as it gets. Bravo sir 👏
This guy is always so calm. True respect!
This guy deserves happiness in life, he's been through a lot. You should give him the Lambo, it'll make you feel good
You guys picking up what I'm putting down?
This drives home the point that it's so important to find an honest, reliable mechanic and shop to do the work on your vehicles. It took me years to find similar professionals when I moved across the country from where I grew up.
Cool video ed.....car wizard amazing as always....especially the final part on the m1 abrham engine change....now that is a proper kicker..
This man seems like a really great person, wish we had more people like him in this world.
I took my car to the dealer for oil changes and such since it was new and they offered me pretty good deals. Last service I had at the dealer was an oil change but the inspection report said that my cv boots were leaking on the left side and needed to be replaced $400 job. I wanted to get a second opinion took it local shop down the street he put it on the lift and 10 minutes later he called me in and told me to take a look with him under the car. The dealer tech purposely didn’t tighten my oil filter causing it to leak he also put finger prints on my boots to make it look like they were leaking. There were no leaks on my car at all. I called up the dealer and they had nothing to say when I complained. Seems like they didn’t care. Always had a positive experience with them Until now. now I will blast them every chance I get for trying to rip me off.
They have high overhead is their excuse for scamming
A lot of us would enjoy THIS GUY GETTING THE LAMBO. JUST DO IT
Your honesty is superior. Accidents do happen you just keep moving forward.
I've started my own garage recently, i tell my customers I try to get it done as quick as I can, but if it's near the end of the day, and I have a long ways to go still. I ask them if I can finish it the next morning. I explain if I try to finish it and rush myself, I'm more apped to make mistakes. I like watching the wizard I learn alot of valuable information from him.
Grumplestultsken is one of my favorite people to watch. He's much more cheery and less judgemental on vinwiki.
Wish you had more guests like this guy. HE NEEDS to get the LAMBO. JUST GIVE IT TO HIM ALREADY
This was a great video with car wizard! Great video with great principals
Car Wizard and his wife etc at Omega Garage Family are Honorable people! Not many around these days..
I’d add using a hole saw to drill out the carbon fiber transmission tunnel on a Murcielago to that list.
It wasn't a mistake, the car is working and the owner happy, it's just wrong according to Lamborghini.
The mistake was installing the used transmission without swapping over the existing sensors. That's pretty standard to do on a transmission swap
"I can't buy another person"
Mr. Wizard, do you not know of the dark web? Cause you definitely can on there.
Great respect for you!
You have a new subscriber and will gladly share 🙌🥂
Wish the guy with the subaru would've come back. You proved your integrity, lot of guys might try to cover that up
Great storyteller. HE DESERVES THE LAMBO. please bring him back for more stories
This guy is a class act. GIVE HIM THE LAMBO
Much respect to you David
Thank you for sharing these mistakes. We learn from our failures.
Nobody cares you're first!!!
Wiiiiiizard !
I think this was a really good video to make, all mechanics make mistakes, big and small, it’s really about how you go about fixing your mistakes that matters
Love your honesty👌
Brilliantly honest account. The wizard is a gentleman and a stand up guy.
Wish there were more car specialists with his
Integrity.
Every shop out there has made some sort of a mistake on a customers at one point or another. It doesn't mean they are a bad shop or they don't know what they're doing, it is just inevitable that with enough time and turnover, a mistake will be made. David is a stand up guy that admits his mistakes and makes it right with the customer and that's why he is always swamped with work. Great job David, keep being the shop people can count on!
My father was a mechanic in the Swedish airforce in the 70s. He told me about an other mechanic that forgot a tool in the engine on a J35 Draken fighter jet (it should not be able to happen with all the safety regulations)
They started the engine and after a while this horrible noise occurred and the fan blades in the engine was totally destroyed. VERY expensive mistake.
Amazingly an honest mechanic who has repeat customers and is successful, take note all shady shops
You know what caught my ear? When he was telling the first story, he said **I** just wiped out his transmission. Didn't even mention that the apprentice technically did it. Now that's ownership.
Good stuff took full responsibility for employees mistakes and took care of the customer like a real man. Class act.