CAR SALESMAN PUSHES YOU into buying a car! DEALERSHIP RIP OFF: The SET UP - AUTO Expert THG 2023
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- čas přidán 19. 06. 2024
- CAR SALESMEN WILL USE "THE PSYCHOLOGY OF THE SALE" TO SET YOU UP FOR FAILURE... IF YOU LET THEM. DON'T. TAKE CONTROL of your own Car Deal.
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With Titles like 11 Fake Fees, to Don't Say I'm Paying Cash at Car dealerships, and Car Shortage Crisis, and Car Dealer Says Bring the Car Back!... The Homework Guy Team publishes videos to help Car Buyers. Then we added Cash Buyer Negotiations, and Held Hostage at a Car Dealership, No Haggle One Price Car Dealerships, How Much do Used Car Dealers Pay for Cars?, 10 Things You Should Not Say to Car dealerships, and the Costco Auto Program. We hit all the topics, and we represent Car Buyers, a goal that’s often in direct conflict with Car Dealer goals.
A CAR DEALER WANTS TO:
1. SELL every car for the Highest Possible Price.
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4. OFFER Lowball numbers on every Trade Vehicle.
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4. TRADE / SELL their current vehicle for the Best Value.
For more than 40 years, dealerships have EARNED their lowly reputation by being the masters of predatory selling. Dealers stalk victims relentlessly, often ruthlessly treating the most vulnerable car buyers (like seniors, for example) with little or no conscience. Car Dealers and their Finance Officers have no problem creating financial devastation for their customers with over bloated car loans, and quite often do. While the business has had record setting profits, Dealers never stop telling Car Buyers “We’re losing money!” Car Dealers did it to themselves. We point out the traps and the flaws of the process, and help car buyers get by all the nonsense without being ripped off. We promote fairness, honesty, and transparency, and we’d love to see a few dealers join our mission!
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I've been talked into subscribing! I was only here to look...............
UNDERATED COMMINT 😭🤣🤣😂😂😂
Great comment...agreed! 💯
gold
that girl with the black jeans at the end needs to pull her zipper up all the way
That's how youtube gets you. Next thing you know your binge watching multiple videos.
Go in with a bad credit score. Like a 230. Works for me. I walk everywhere.
@@Adetokunbo03 no
@@timothyking2296 Oh I got ya now lol
🤣🤣🤣 I bet you do!
lol is a 230 score even possible? Thought the lowest was 350.
LoL....
One thing I learned a long time ago... You have to be willing to walk away. Never get emotionally attached to "whatever" you are buying.
Exactly
This goes for relationships as well
A hidden camera investigation of dealerships would be fun to watch.
As long as I’m not the star😂
I'm that 20% that gets up and walks away.
Selling a car to me is like pulling teeth for the dealer.
I don't buy unless I'm sure the smile is gone from their face.
Same here
10-4
You sound like a very pleasant person.
@@joejackson9986 how many vehicles have you purchased in your life?
@@joejackson9986 You're the kind of guy salespeople loooove when they see pull up into the lot.
The finance officer acts like you were his best man at his wedding and is so happy to help you lol
My favorite moment is one GM told me he had tons of leads on the car and this car should move super fast(30 days on the lot with 4 price drops). I smiled and told him then I should not waste your time so you can close your deals. Appreciate his time and walk away.
I've done that.
I visit the dealership everytime I want free coffee. Works all the time.
What will it take for me to drive away with that car? How good of a latte can you make?
*sip*
...Yeah, I'm gonna need to think on this one, See you tomorrow!
That's great! Imagine the money you save lol.
🤣
I love their expresso machines never bought a new car though
Lmao!!! Good one
This video makes it seem like the dealership has the power, when in fact the customer has all of the power. Walking away is the greatest power.
If you're not emotionally tied to the vehicle, you can be sensible by walking away.
You are exactly right! I know, I, at one time, I sold cars. One day some customers came to the dealership (almost). I say 'almost', because they stood just outside the property line on the sidewalk and would not cross it onto the lot. I spent a few minutes trying to get them onto the lot, but they finally walked off. A good salesperson does not take this personally, just moves on to the next customer.
@Mario S. If you haven't watched it yet, Mr. Hunter has a nice video explaining how cash is NOT king anymore in car sales.
czcams.com/video/gLxVyeFmod8/video.html
We have the power IN walking away only if we have the power TO walk away;
Vito yeh but people get dumb when buying cars , it’s a legit a scheme .
When I bought my car in 2009, I was sent to the finance officer whose name was Eve Vack. I was going to pay with a certified check from my bank, so didn't let her add anything to the price of the car. But before I left, I asked her "so what do you say about the customer after they leave your office? He's been Eve-Vack-uated?" She laughed.
Love this channel, just found it. Some years ago I went into a local Jeep dealership & immediately was met with a salesman. I saw the model I wanted but they only had it in black. They didn't have the color I wanted on the lot and the salesman was telling me how good the black one looked, etc. I agreed but said I didn't want a black car. He then told me to come into the showroom and brought in the sales manager. This guy gives me the same line about how great the black Jeep was. I said that I didn't want a black car. Then the SM tells me, "What do you mean, this is a perfectly good car, why don't you take it?" At that I told both men "I will never come back to this dealership to buy a car" loudly enough so that all in the showroom heard me. I walked out. Drove about 20 miles away and bought the Jeep in the color I wanted, but I know I probably didn't get the best deal now that I've seen a couple of your videos. Won't happen again.
I remember a dealer would kept stringing us along. Too long. When we got up to leave, they wouldn't return our car keys (the trade-in) and kept stalling. In front of the manager I called the police department and reported that I was being held against my will. The cop wanted to talk to the manager. After a few words, my car keys magically appeared. Imagine that. Never did set foot in that dealership again.
It's a hostage situation!
I always thought I'd call and report the car stolen if I ever found myself in that situation.
Which dealer...
Had a similar hostage situation. This was about 1991, and my wife and I were looking for a vehicle to suit our growing family (one kid and one on the way). She would drive the two-door compact with the kid (she had day care at her work) and I drove a 65 Valiant that my Mum had given me. We had been doing some research and, at the time it seemed like a Ford Taurus station wagon might do the trick. So I pull into a Ford stealership after work and ask for a quick run down on the car and for a quick test drive. Mind you, the car I drove up in was a glorious beater, but I'm dressed in a suit and tie from work, and tell the salesman exactly what I want in a car. I got sat down, and being young and dumb, when he asked me for my drivers licence I handed it over. Cue half an hour of me sitting there while he took it to god knows where to do god knows what with. He came out, we did the test drive. Car was good, and it may well have met our needs at the time. But I did not appreciate being held captive by some dink. Little did he know that my wife had all the money. I told him the car may be a fit for us, but I wouldn't buy one from that dealership because he wasted my time. I hopped into my old Valiant and left. We did wind up buying a car that fit our needs, but it wasn't a Ford Taurus (even though back then they were fairly decent). One arsehole salesman soured me not only on the dealership, but the entire brand.
That **just** happened to me on Friday. First time I went to look at cars without bringing someone along with me. I had to ask three times and finally I said, "LOOK. I have to log back in to work at 1 pm. That means I need to leave NOW. I want my keys." That's not going to happen again. They aren't getting my keys ever again. Saddest part is, we trusted that dealer b/c we've purchased from him before.
You all most had me at please subscribe but even though I was sitting down I walked away from the subscribe button. I'm so proud of myself.
LOL
rfruss 😂😂😂
I subed
If that's helping you to practice for walking into a car dealership, nobody here will complain. Good on you.
I go to Walmart and ask them about products while standing outside, just so I don’t get tricked into buying something I don’t want!
I walked out of two dealerships this week. They were pissed and totally did a 180 on me lmao
Did the same thing 3 weeks ago. One had the nerve to call and finally I told them "I bought something else" and they ask "From who?" and I reply with simply "Not your dealership".
@@HR-wd6cw Yet the Crooked Ones Don't Even Care, as they have many other Fools to CHEAT 😂
How dare you walk out freely its in their contract when you step foot in their domain you cant leave
@@coiledsteel8344
that's correct
@@steve00alt70
it's not in the contract.
and you have it HALF RIGHT
When you step foot into their domain
IT PROVES YOU'RE STUPID
that part is a psychological trick on your part
YOU TOLD YOURSELF AT ONE POINT "I'M GOING TO THE DEALERSHIP"
this is your mistake
there is no contract but ... Your set of beliefs told you IT'S OK TO WALK IN HERE
LOL
Now... the manager does actually tell the salespeopl
LET NO ONE LEAVE
it's in their contract as a salesperson that they have to do ANYTHING to get your to stay
so simple..... don't walk into the dealership
question : Why did you walk in in the first place ?
Because, if the answer is.... TO BUY A CAR
you have already lost, because YOU HAVE TO BUY A CAR from them if that's the case
so.. why are you resisting then ?
so why did you walk in ?
Great Intel from a Combat Veteran, teaching 'Green' Recruits about the Real "Combat" of Car Sales!
I recently walked out of a dealership after doing all the wrong things you just described on a used car. I was only saved because, the finance manager made the mistake of complaining in ear shot of me about losing money on financing over my cash offer. I was regreting the initial thing right when I signed it. The funny thing was the finance guy wanted another five hundred from me. This allowed me to say thx for your time, and leave. The salesman gave chase, but once I was out of the building. My confidence returned and I just left. Not 2 minutes later, The salesman calls saying they're willing to meet my price, but now i'm out and i remember that i wanted a certain color and option package. I also did a half assed check of the car they were trying to hook me with. When I drove home i just kept recounting all the errors i made going to that dealership. I think i have better handle for my next foray. My number one thought now is never feel guilty about just getting up and leaving. Be respectful, but its better to feel relief that you escaped a mistake than shame that you got screwed.
I've had salesmen turn semi hostile after calling out lies. What's wrong with paying a fair price for a decent vehicle ? I had one used car dealer once tell me that he don't lie but he does take your money. He said that he bought cars as cheap as possible from trade ins and auctions and then repairs them. He said that he only will give you 1/3 or 1/2 of what your car is worth after financing and sell it for as much as possible. I always think of him saying that when I look at a vehicle.
I made the $500 mistake on my last car purchase at a dealership. When I went to sign the papers the sales manager said there needs to be another $500 added to the deal and it was the GM that requested it. He wasn't around so I couldn't ask him why so I stupidly said ok and got the car. I realized years later that was just a last minute cash grab by the sales manager to increase his deal. Good thing though is that I didn't buy any of the extras he tried to sell me. I think he was pissed about that. But I still think about that $500 and what I could have used it for instead of lining their pockets.
I learned from a friend who worked in car sales briefly about all their tricks and now I will NEVER buy from a dealership again. Find a deal online from a another "human being" instead of a sales machine that only exists to squeeze money out of you.
I am preparing to buy a used car soon myself and need a few pointers. Did you go in letting them know you were buying a used car with cash or just kind of worked you way up to telling them after looking around? Also, I've found the car a most likely want online (pending an actual test drive and assessing the car in person) I have the asking price they have listed on their site. So should I just request the breakdown of the total cost when I first get there to see if it matches what I'm willing to pay? Their asking price is 7500 but the mileage is almost at 100K and anything over 100K majority of the time is outside the factory warranty.
Sales man lied to my face and i called him on it.
I was hook line and sinker until he crossed that line.
He actually started to raise his voice, nearly yelling at me about how it's a great deal and how i don't know what I'm talking about... lol
I left so happy that i didn't do it.
I went in just looking.
Heck my current truck just passed inspection and i paid the registration fee... wth was i doing lol.
Once he crossed the line i was determined to fk with him.
I spent the next few hours messing with his emotions the best i could.
Finally i got bored and left. 😁
Never be afraid to walk away from a deal.
I always leave my wife at home and constantly call her during the negotiating so I always have a fall back in case my excitement shows too much at the dealership. We talk thru it and I use her as an excuse for more $ off or a lower payment. Works really good for us.
I did the same when "the closer" came in to sell me on all the complety useless crap nobody needs like simonizing the car, putting fabric protector on my seats. He left for a minute and I texted my wife and asked her to call me in five minutes and just keep saying "no". Five minutes later I'm asking, "Do you want to pay $89.00/month for simonize?" And she just kept saying "No". The funny thing is when I hung up the phone "the closer" said, "Let me run the numbers again. Oh, I'm sorry, apparently I made a mistake it wasn't $89/month it was actually $29/month".
@@jerrkyd I had one try to sell me a "protection package" that was "already contracted" for $1000. I said "That sounds like a problem for you, not for me.", he "spoke with the manager" and said they could go down to $500. I said "no" again, and two minutes later it was $250. I said "no" and got up and started walking to the door. I was not amazed when it suddenly didn't matter if I didn't buy the "protection package".
That is an official negotiation tactic, and it even has a name, "Appealing to a Higher Authority." Good job, Bruddah!
Question is how often do you go to the dealership, and how many deals have you closed so far? Are you always on that 20% that after going inside and sitting down, finally leaves without signing?
I had a buyer tell me at the end of negotiations that he had to check with his wife. I set my phone in front of him and said "you call your wife and see if she will let you buy the car...then I will call mine and will ask her if I am allowed to sell you a car"! He left without his nads!
Thank GOD there is at least one truthful and honest car salesman.
Rubbish. I have been in the auto industry for 42 years and can tell you from personal experience that at least 90% of the sales people I have worked with are honest and decent people who work long hard hours to provide for their families. Yes, there are still crooks and clowns out there but they are easy to spot and dont stay in one place for very long because the dealerships dont want anything to do with them. I can tell you that margins on vehicles are now razor thin and that a really well run store has between a 3-5% return. Not too many other businesses can live on those kinds of margins.
@jackshit33 ok then. PROVE me wrong. Not just your own uninformed opinion.
@jackshit33 You couldnt be more wrong if you tried.
@jackshit33 Nice name you have there . Explains a lot
Everyone who walks into a dealership is walking into a setup. The salesperson's goal is plain and simple: Get as much of your money as possible for the new car and give you as little as possible for your trade. Thank you for your work, Mr.Hunter.
Over the past few years, I've worked hard at learning to set personal boundaries, and being able to say "no". Those two things were weakness areas of mine before. But last year I walked into a few car dealers for info, and felt no pressure, because I was in charge of the conversations that I was in.
I've even been known to say, "Please don't give me the sales pitch. The more you do that, the sooner I walk."
If you have trouble with saying "no", and boundaries, it's worth doing whatever it takes to see that change in your life. I speak from experience.
@numbereightyseven...an excellent commentary. Saying "no" is tough for "people pleasers"...however, it is the only sane antidote for folks such as We. thanks.
When they say “most people do”. Just say .....”most people buy stuff they do not need and carry debt around for years because of it.
You nailed it. It's a rather ignorant statement, and in many cases, it's not even true. The dealer will say whatever they have to say to make the car buyer believe they are making the right decision. However, as you just pointed out, MOST people are making very stupid decisions at car dealerships and driving off in "financial disasters" that leave them in debt for years, carried from one bad deal to the next.
Unfortunately most Americans are instant gratification and would rather pay minimal cash today and not worry about the debt accrued. Couldn't agree more. I'm glad I'm not one of these people. I was at a dealership with my gf last year and they learned quick that they were never going to sell me a brand new car let alone finance one Haha
How does anyone force you to buy a car?
@@jerlewis4291 not force in the traditional sense its more like coercion/smoke and mirrors/ pressure... also stalling and making you spend FOREVER waiting on them in the finance office or talking to the "manager"
@@jerlewis4291 They force you to buy a car in the same way that a magician "forces" you to believe a magic trick... They use well-known psychological tricks and blind spots to hijack your natural decision making processes.
Best time I had was when some friends of mine went to buy a car. While I was waiting for them a sales man that walked up to me inquiring about what I was looking for etc, he didn't know I was with any one must have thought I was looking at new cars.. So I pointed out the vehicle my friends were trading in, asking how much it was, etc..
That's brilliant!
Let me guess....2.5x what they offered for the trade
My dad's favorite expression being a former award-winning salesman, musician, television electronics service tech was, you can't con a con man :-). Personally my wife and I with all our experience don't have the patience nor the time to deal with salesman as my dad once said, salesmen will pat you on the back with one hand while they pick your pocket with the other. Don't know if Kevin offers his services as a personal shopper via the internet, if not this would be a great idea to help prevent shoppers from making costly mistakes.
Disapointed in my car- Once I parked in front and walked around looking at cars. When I came to the one I really liked, I realized I was looking at my car.
Wish i could do that with my partner! lol
Just Traveling same I can’t find a car I like better then what I have now
@@mariettadashcam6857 It looks like the auto industry won't be able to sell us anything.
Just Traveling I am fine with that even more reason not to go buy a new car
Haha, similar thing actually happened to me. I was at Geneva Motor Show in 2017, sitting in dozen of brand new cars, building my "vision" etc... When I went on parking lot at the end of the day, and entered my 3 years old car, I got the sensation that this is the finest car I've sit in all day long.
This kind of thing can also happen when you're browsing through random dealerships. It also really depends on how good and well maintained your current car is and what class of cars you're sitting in at dealerships or expos.
When the sales manager asks, "So, what will it take for you to drive away in a new car today?" Simply respond, "A friggin' miracle, I have no job, no money and shit credit."
William Cronin don’t forget to add- no license
I tried saying "A direct trade for my car". They didn't like that lol
"So, what will it take for you to drive away in a new car today?"....that's easy you just have to give me the keys with no strings on me.
lol. Good response.
Hahahahahahaha
"Buy a 94' Celica and your problems will be solved." Scotty Kilmer
Well he does have 30 years of experience. I mean 40 years if experience. I mean 50 years of experience.
Yup, only fools buy new cars.
What about a Toyota and your problems will be solved. Motor mechanics say that their one of the best brands. People say they've never had a problem with them ever since. My father owned a Holden Torana once, it could never have been a worst possible time, he was glad he got rid of it. Then he bought a brand new Holden Kings wood which ran on Super petrol which, that kind of petrol is not around anymore and he never had any problems with it ever since. Now petrol can cost expensive over $90 Au a tank, that is if you want to feed your engine with the best quality fuel if you wanna look after it properly. Also, warming the car up before driving is good for the engine cause it lubricates the cylinders, that can be a money saver. The problem is that many people don't have the time. Also, when parking, if changing gears in revers or in drive while the car is moving, that can wreck the car, motor mechanics say it's bad for the car. If someone can afford to buy a brand new car he knows the history of the car but then buying a second hand car maybe it's like finding a needle in a hay stack. Is buying a brand new car good and bad in a way? There's to many wolves out there man that rip people off on all sides.
They've never been able to have me drive away with a new car on the first visit. Mostly because of my bad credit 😂😂
@@franciscogomez-gs7ew I suppose that's the best way to prevent identity theft, eh?
Guess I was one of the 20%
This whole video was beyond accurate, they got me in the finance office and it was my first car.
I was alone tryna be grown at like 19 and I had already signed some things, but I called my mom and she didn't sound too approving.
I was gonna do it, but I knew the car wasn't all that anyway. After all, I wanted a Subaru. This was a honda, although a newer Honda Civic.
The nail in the coffin was when J went with the honest approach to one of their questions. He asked me what it would take to get me to get the car, I straight said, " I no longer like that price, don't wanna agree to the terms."
He said I'd agreed to it earlier, what was the issue now?
I answered honestly, " In retrospect, I worry about my ability to make such a high payment monthly. I might not be able to afford it one month."
And he tells me, " When I was your age, I didn't worry about things like that. I always thought to myself, I'll make it happen and I'll find a way."
At that moment, I reached the conclusion that they didn't give a damn about me.
They wanted me to sign the rest of documents and would say anything to get that to happen.
Walked out and drove my 2002 corolla home.
I'm still driving my 2002 s10 ext cab 4.3 I bought new..
Well done!
Whenever we're looking to buy (be it a car or something else), I always tell myself and my wife "the decision's never final until you sign."
Good to hear you did some growing up in that dealership. 👍
100% in and out as I wish don't matter even I'm in finance, here the tips, do not ever ever have emotion with car salesman they all liars and cheaters even he's your brother, yes 200% correct, all they want is to rip you off. don't feel sorry for him, just get up and walk, don't be sorry they make between $60,000 to $200k a year, feel sorry for yourself if you stay, finance guy make $150k to $500k. why so much? they will rip off every one even their own mother in-law, say no to all offers, their products are 300% to 500% mark up. one product call glasses shield, they spray a solution on glasses cost 15 cents they charge $400 which 4,000% profit
Interprize car Dealership
When you buy a new car, don't forget about insurance.
And to call your agent before signing on the dotted line. I once bought a 4-door sedan and figured insurance would be fine, bad idea, insurance was $500 extra a year just because the car had a V6 in it. Who would have figured a Grand Am was a sports car. And I was in my 50s so, no, not a youthful driver either.
@@daviefrank1913 A lot of 'Insurance' IS also a FRAUD and SCAM!
INSURANCE IS A BIG MONEY MAKING BUSINESS!
Exactly. If you finance a new car, you are going to need full coverage on the vehicle. 🤑🤑🤑
So true about the finance guys. When I bought my truck, I went thru a friend who did fleet sales at that dealership. Knew what to pay etc. Went when the finance people went home. Knowing I was getting costs on the truck, I had no issue with financing the truck with the dealership. Signed some paperwork and drove the truck home. Was to return the next day and take care of the agreed finance. Of course, go in. And "Gee, can't do that interest rate. Here's what it will be. So sign here." I said can I use your phone. In front of the finance guy, I called my friend and asked him to come pick me up. I'm not buying the truck". I dropped the keys on his desk and walked out. That guy chased me out the door. He asked "what are you doing". I said, "I'm going home. Thank you. "And continued walking. He said, wait , please wait. Ok. He went in, came back out in minutes. He said he ran the numbers again. And he made a mistake. I can get that interest rate. LOL Of course, Imagine that I said. "You don't want a used truck now do you." Called the friend back. Said. " I'm keeping the truck".
Keep emotion out of it and be willing to not by it.
Walking away always works wonders. It never ceases to amaze me how many things that were at first impossible are suddenly possible.
Most powerful word is no, most powerful action is walking away, or just standing up 👍
I remember getting the ‘after sales’ girl all upset because I didn’t want any of their shit. Also talked good numbers on the car, likely because they thought they could stitch me up on the finance, and they tried big time. I asked how the same interest rate with no establishment fees equaled $20 a week more than my pre arranged finance that I hadn’t tell them about, he kept insisting it just does but after calling his BS for the third time he said ohh right, well there is an $80 monthly fee which kinda threw the comparison rate off by a bit. They also couldn’t screw me on the trade as I didn’t have one. I have walked away from a dealer twice because they couldn’t meet my needs, a dealer wouldn’t budge on a trade of 50% new sale price on a 10 month old car so I walked, they called the next day and offered $500 more for trade but there was no real good offer on the car anyway so I left it. Number 1 tip personally is don’t get excited about the new car or let them know what you like or don’t like about the old one and be willing to walk away if you don’t get what you want, no compromise.
@user name had a sales guy bugging the crap out of me. He kept calling asking me "if I can get you to X dollars per month, will you buy this truck
I was getting ready to buy another one. I told the first guy, "the next time I hear your voice, it had better be the sales price of the vehicle. Not a payment.
GUy calls back as I'm on the way to buy my second choice and he can't help himself. I told this moron that I was not financing thru the dealership. He lost. I bought the other truck .
John Medici
Never take the truck/vehicle home until the refinancing paperwork is complete.
It can lead to legal complications.
A court may make the determination that the buyer accepted the contract by
agreeing to take possession of the vehicle.
If the salesman never wants to talk to you again you got a great deal! Especially if he’s your brother.
1:07 We are grateful to have you with your expertise Kevin. And I bet you are coming out even better with your new career! In every industry, companies only care about money and you following your conscience is the right way to go for changing the industry.
Kevin, you offer a very valuable perspective and experience to your viewing audience. Thank you so much.
::watching a CZcams to not get sold a car, interrupted by car ad::
Ad Blocker is your friend.
"Am I a joke to you?"
hahaha
you got ads during videos?
You should see the one where they say never buy the extended warranty, then thier own ad about thker extended warranty pops up. Gotta.love it
Never had that problem buying a car. We simply walked out if we didn't want to buy. But after our family dog died, my wife wanted to look at poodle puppies (had a poodle when I was a kid) and I told her "Fine but we are just looking, not buying." We bought one. Still have him. No regrets.
Kevin, just want to give you a big thank you. I watched several of your videos on the best way to buy a car. Even took notes. Then felt I was ready to jump in and go for a few test drives. With your expertise, I found A car I loved, did not appear emotionally attached to it and was willing to walk away if I was not happy with how the dealership was treating me. In fact, walked away twice previously. Then we negotiated on a car I liked, I was totally prepared, they tried to get me a couple of times but I was ready. Finally signed the papers and I have to tell you, it felt like a big victory. Thank you so much for your incredible videos detailing the buying process. You save me a few thousand $$$!!!!
Thank you for the comments on dealerships. I have watched three of them, they are loaded with great advice. I have subscribed and will remember them.
Omg funny idea: Lets make a printable “car dealership bingo”. Then we can walk in with a pen and that bingo paper. Every time they do something on your page you can dramatically mark that spot on the bingo squares. It would be hilarious and really show them you know their game.
Each square marked reduces the price you're willing to pay by $200. By the end, you show them the total. : P
Not to mention, if you don´t show them, they will be really uneasy about not having a clue what you are scribbling down. Absolutely love the idea! :D
If i were this salesman id be happy to see it. Wow yeah i did my job and sold you a car. The art of manipulation is not necessarily an evil art.
Manipulation is indeed an evil art, because it is one sided and exploitative. A mutually beneficial exchange by parties who respect each other is called a negotiation.
Lmao Meghan. If you like that. Watch some of Donut Operators videos on sovereign citizen bingo. It's really funny
I had an experience just like this once. Inside and sitting down they showed me the trade-in-value. I looked at it and questioned them about such a low value. They confirmed that that was all the my car was worth. I replied with, "You just told me that the cheapest miles I will ever get out of my car are the ones left in it. That's the best reason not to trade that I can think of." I got up and walked out of the dealership. The salesman followed me to my car, pissed and still screaming at me as I drove off the lot. That was the moment I learned the game and never to trust a dealer.
I simply HAVE to see you go to a dealership with different situations! I love watching stuff like that. I had an old friend who was a master salesman and I used to watch him own people all the time and they didn't even know it from customers to managers to cops to salesmen. He was good, but yet he didn't try to deceive like car salesman do. What did he sell? Nothing. It was just donations to a charity. From everything he taught me, I can tell you know your stuff and what you talk about is why I left the auto sales business.
The part about the 4 square is absolutely true. It's designed to focus your attention on payment, term and trade value versus the price of the unit.
I always use a very simple trick against this: never ever come to an agreement on the first visit. I do get along with their plan at first (up to sitting down at their desk with a cup of coffee) and than at some point I say: "It is not a bad deal, but I need some time to think it over. I think I'll go home now and give you a call tomorrow." Can be quite amusing how they start to panic and try everything to convince me to stay. 😂
Ha, I had 4 visits until I got the trade in value I wanted. I was planning to sell my car for $8k at best as a private sale. They gave me 4.5k a trade in value at the first visit. Long story short, I ended up getting $7.6k as a trade in value and a bunch of free accessories for a car that would cost me extra $600 oh and we agreed on the MSRP price and not the dealership price, which I got on the first visit but I wanted a better trade in value. On a 4th visit the sales guy asked what he should do to get the sale closed today. That's where I understood that they are desperate to make a sale and so I told them all my terms and said that this or I'm leaving. :-) If you are stubborn and patient you can turn this in your favor.
honestly this might be my new sport
@@BlackHawk0oi ahaha
@@zedzedski7382 Yeah, I'm going to need you to come with me to get a new vehicle. (Not NEW new. Used, but new to me. 😁)
I’ve done this before and my cell phone shorted out from all the times they tried calling me back lol.It was a on lease and I said I want your best price and he gave it to me and I left,I said I want this instead andHe said he couldn’t do that when I was sitting there at his desk so I walked out and guess what all the phone messages as I’m driving home after I left the lot where we can do that price now we can do that price now and I never went back.
Kevin, as a former car salesman, I can only say you are spot on. Thanks!
Kevin you are awesome being the guiding light for people who really need your help.
Well done sir ...and mad respect to you for telling it like it is
GREAT videos. Glad I found you. Thank you. I've learned a lot from you already. I can tell some horror stories of car buying over the years. Your videos bring back some bad memories and why I would not go back to certain dealers.
Last time a dealer brought out a 4 square, I looked him in the eye and said "You know the internet is a thing, right?" and walked! That's got to be the biggest red flag there is.
If you put more money down, then the payment decreases, so there is no need for me to change the car price!
Thanks for this. In a way I'm already taking all of your tips (great videos) by just being a hard-ass. I do my research online on the invoice price, got a low rate from my bank, and walk in and just say "this is the final price I'm paying including whatever fees you wanted to slap on, no extras", and if I enter the finance office, "this is the rate/term I got from my bank so beat it, match it, or I'm out, and no add-ons". Last time I bought my Sienna I had to go to 9 dealerships before the 9th one relented and sold it to me. It's rough and they can make you feel real cheap or bad, but like you've said, you ended up saving thousands, which will always make me a happy person at the end. I can't believe most of my friends and relatives around me, that are very wise and tight with everyday spending, but would still walk into dealerships basically pay full sticker price for all the reasons you've listed here.
Another tactic worth mentioning is the trade-in appraisal always involves the dealer obtaining your car keys which leaves you essentially stranded at the dealership while they drive around the block in your car. Before you know it, you are indeed sitting down inside their VIP lounge because, after all, what else have you got to do? They also tend to hang onto your car keys as long as possible while convincing you how great a job you've done so far at negotiating this deal with them.
This video earned my subscription. Thanks a ton for all the advice!
Finding all of this. Just left my job as a phone salesman because I didn't like how they approached customers.... This video 100% describes Verizon, ATnT, Sprint, and Tmobile as well.
If you go with T-Mobile I suggest you monitor your credit card and bank account.
@@juliaset751 do they overcharge with fees not on the bills?
@@settheshallow8913 They add items to your bill that they can’t explain and without your OK. They also just put random charges on your card at random times, not related to your bill. A tip: if you are overcharged, get your card company to delete the charge ASAP. They will string you along saying it is just an “accounting error” until you realize the time to stop the charge is gone.
When cells were new AT&T charged me an extra $108 a month. I never looked at the bill (stupid me) and since it was the only way to stay connected I went over on my minutes every month and had a high bill anyways. Fast forward 8 years I finally asked what it was for. They couldn't give me an answer. Asked for the money back showing years of the charge. Only gave me 3 months worth saying that's the farthest they could go back. More than $5K plus in overages. What crap they get away with if you don't check your bills.
I buy unlocked GSM phones and buy cell service from whomever I please.
Last time I was involved in a car purchase, the salesman said, "Okay, next is Finance. He's going to try to sell you a bunch of extra stuff, say 'no' as often as you like." X-D
So you had Mr Hunter as your sales rep ?
Funny that you should mention that. The dealerships don't allow the sales staff to accompany the customer into the finance office, so my customer would lose me as a "coach" when that door closed. I had to prep them on all the high pressure techniques they would see. It was one of the most distasteful parts of the job.
I fixed a lot of contracts after finance... and before the customer left the lot with the car. Remember, it doesn't matter that you just signed the contract. The contract isn't finalized until you take delivery of the car. I'd go out and sit in the vehicle with the customer and look over the paperwork. If there was something in there the finance man didn't tell them about, they went back in and made him do it all over again and get it right. Those guys didn't like me very much, to say the least.
@@KevinHunter I "sold" cars for 3 months...was trying something new. I wasn't with the games, but then again I'm not really a people person either, so it wasn't a fit. I do remember that my attitude was simply this: If someone was there to buy a car, test drive a car, or even just looking for a brochure--that's what I'd help them with. I never once tried to convince anyone to buy a car. The one deal I was a part of where a couple were convinced to buy a car, I was honestly convinced they got over...I was happy for them. That was until I went into the manager's office where he and the other salesman (that was part of the deal) were talking about it. Let's just say the dealership made good money on that deal, which surprised me because I didn't have all of the information. One of the things they kept telling us noobs, is that the game is designed to make the customer feel like they're "winning". It's not really a bad thing, as long as they're happy with the deal, but it felt manipulative. It didn't take long before I was "coaching" potential customers on what was happening behind the scenes. I had a pocket computer way back then, I think they were called "wizards", and I would work out the numbers before they ever made it to the finance dept lol. These days, finance calculators all over the web, and you can check your credit score whenever you want...it's much easier to be prepared.
I declined extra purchases at finance offices for 3 out the 4 new cars I bought, and I bought those 3 cars cash. They did not seem to be too upset. I had pre-negotiated the final, OTD price for each car by email or text before stepping foot at the dealearships. For 1 car, which I financed, I did agree to a $900 extended warranty and only because the guy did not seem too pushy to sell it, so I bit the bait and bought it. I could have said no as I have multiple times in the past.
@@nsbioy 900 dollar extended warranty was a great deal.. Most go over 1500-3000 now days.
Great Video . I have walked out several times. The coffee was great.
I greatly appreciate your videos, sir. Thank you!
I'm glad I have previous experience as a private car dealer, last place I'd ever buy a vehicle is from a dealership, People you can learn a lot from this guy, Liked
Going to buy my last car, and needed your information BEFORE going to the dealership! Thanks!
I started my first sales job 5 months ago. can confirm this is ALL true
I have been a car salesperson at a dealership for 10 years. We stopped using the 4 square in 2014. It's a manipulating tactic and this guy is right. Are dealers seriously using 4 square still? This is hard to believe. Customers can do research and know what to do when to come in. The internet is forcing salesman to be more honest, which is a good thing.
Jack, it's quite apparent that you're one of the good guys in the car business! Great to hear from you! To answer your question, YES.. there are several dealers still using a 4 square. They need to learn something from dealerships like yours. It is nothing more than a manipulating tactic. If you were ever inclined to put up a video (that doesn't get you fired) that outlines who you are and what you do in the car business, I'd be happy to help you do it... and help market it for you. I do what I do to try help clean up the business, and I'm more than happy to help promote the good people in the business.
Yes, dealers still do the 4 square dance. My friend sells motorcycles at a car dealer affiliated motorcycle dealership and I bought a bike through him and told him, as he grabbed a piece of paper, to not do the 4 square. He said "I'm sorry, I have to". But I knew what I wanted, knew all the marketplace numbers, had cash ready to go and got exactly the prices I set out to get from the start. So it worked for me, but the 4 square thing is stupid. It persists in the market though.
Honestly is the best policy...
Kevin is the very Best-his depth and breadth of knowledge of retail car sales industry, his authentic presentation style, genuine desire to help viewers and much more. Thank you Kevin for giving your valuable time and expertise to educate consumers who are savings thousands of dollars when they purchase cars. God Bless Kevin and his loved ones.
Thanks Kevin for the information. We are planning in December, to plan on a purchase. We will be armed with your information about the whole process. You Rock!!
I have not seen these sorts of sales tactics in at least 20 years. First I don't visit a dealership just for something to do. Most of us are there because we a looking and planning to buy. The internet makes buying pretty easy. Before we enter the door we already know the choices that interest us and what the costs will be. That includes the price we will get for a trade in and whether we plan to sell it ourselves or trade it in.
You're older like me and know how to buy a car. Most people though are sheep and ignorant.
Yes, that it is the way now!
No car dealer in the UK has ANY of these skills - buy it or don't buy it, they don't care.
So that means you got no sales person to worry about. The sooooo called sales people... are just order takers, someone you find at an restaurant. Nothing wrong with that but also no reason for anyone to have their guard up cause the sales person has it in his mind that if you dont buy this car.. someone else will..
Now, on a real dealership of sharks. Its night and day and that's cause supply of cars that people dont need are abundance, and the demand of the vehicle youre looking for is probably met, with the monopoly of vehicles usually favoriting brand or dealership company. For example, in Hawaii their is only 1 Toyota dealership on the island and if you want the most popular, economical vehicle, that holds value and great mileage? Well guess who doesnt even have to try to make an sale. Compared to the Volkswagen dealership that is 20 to 1 to Toyota, the sales person has a lot of convincing he needs to do to win the Toyota owner of 30 years on why he shouldn't continue ....
They must not be commission based
why that's the American way!
@@davidkurtzbach7589 or just plain old lazy!
Americans praise capitalism like it gives them power. It is essentially a system that thrives on corruption and tricking people just to make money. Honesty is out the door and not coming back.
Thank you, just experienced that, and had to stand up & call a friend to actually walk out the door...
Some years ago, I went to a local dealer in my small town that had a reputation for not dealing. They figured they had the customer since the nearest dealer selling the same model was about 80 miles away. I had no trade in. The asked how I wanted to finance the car. I told them I would discuss that later, but let's get an agreed price. We agreed to the price...I wrote a check for the full amount! They were not happy!
JRWTAMPA yeah, they are about finance lol 😂😂
The internet is your best friend when buying a car not the car salesman. Research new car msrps, invoice pricing, blue book values before you ever talk to anyone. Then send a email to salesman at multiple dealerships until you get the best deal. Print all the info out ( kbb value of your used car, invoice pricing of the car you want, compareable cars that have lower prices in the area)and have the papers in hand when you walk in. The info is all there for free on the intetnet. Saves you thousands and hours of negotiations.
I did exactly this. I spent a sunday emailing every dealership within 100 miles. 90% of them dropped out the second i said i would only negotiate via email. They’re great in person for all the reasons in the video but they’re terrible at negotiating through email! You control the conversation and only you know what the other dealers are offering you so you can easily use it against them.
KBB is a SCAM. Owned by an Advertising company.
@@PKDN215 I've purchased most of my vehicles via a combination of email and phone calls. Invoice - holdback - $500, less any rebates and incentives, no dealer fees is the most you should pay on a factory order. Even less for dealer stock. Always work the price, before trade, and never the payment. If you plan for that, you're less likely to get hosed. It helps having good credit, making a large down, or paying in cash if you are able. The price of cars and trucks has gotten crazy but if you have to finance for 84 months for anything under 50K financed, you can't afford that vehicle and need to buy something less expensive.
Exactly, a lot of people here either last bought a car in 1988 or have never bought a car from a dealer.
Dealer invoice is a work of fiction, there is no law prohibiting dealers from falsifying those numbers. The window sticker, (not including dealer add on's or items installed at the port) is protected by federal law.
Man, how old does one have to be to learn these tricks? I brought my first car in 1956 and last one in 2019; nothing has changed. Thanks for the succinct training video.
Thank you for sharing. Learned a great deal through your video. Greatly appreciate 😊.
I came back to watch this again just for the background scenes
This explains SO MUCH of what all of us have no doubt experienced. I was reliving my last experience. Kevin - THANK YOU!
Kevin Hunter is the 🐐! I appreciate you spreading the knowledge. You've helped me tremendously!
I usually walk into a car dealership with my pockets turned inside-out and they usually leave me alone.
Thanks for the chuckle
THANKS SO MUCH FOR THE INFORMATION!
You just summarized my whole buying experience 5 years ago.
An outstanding video! I consider myself to be knowledgeable and savvy since I've bought many cars over the years but I still learned much from this video!
Thank you Kevin. Learning a lot from your videos.
Thanks for all the advice. I saved $$ at my local dealership by watching your videos. You are a Saint!
These dealer tactics reek of school of sales. I went through such training in my retail days.
Even though I hate shopping, I go by:
A) Never commit on the spot, sleep on it.
B) A good deal on the wrong product is no bargain.
C) Know everything you can before you leave the house: which car you're interested in, what trim level, what engine, what options, what the dealer invoice is, what the MSRP is, and what you're willing to pay total. Don't go by what you're willing to pay monthly; do the math and figure out what you're willing to pay in total and how long you're willing to carry a car note. Never carry a note longer than the powertrain warranty.
@@---cr8nw One other thing, have them email you the Out the Door price. Print the email and carry that with you to the dealer.
@@edday2636 Some dealers will not let you keep the paperwork when you leave, so I tell them off and say I will never return, well that is not entirely true. I bring my new car, park it, see people browsing it like they want to buy it, then I poke around the lot looking at info on cars they have. I will never buy from them, never sit down. Just looking. The dude recognized me near the end, then I left. There are so many dealers, never be pressured.
@@superchuck3259 I wasn't a high pressure salesman. I just knew what questions to ask. Furthermore, I recognize that not everyone qualifies as a customer, and I am okay with that. Next.
@@edday2636 Getting the right car even if paying 500 too much is better than getting a deal on a car you will not enjoy as much or just hate. So always test drive. Spend a year or 2 getting what you want. It is your money!
Oh my God, this is exactly what happened to me in November:))) with the exception I got out! I was insisting for my mechanic to look at the car the next day... I indeed came back, then asked for additional $500 off and they refused coz it was “the deal of the year snd the best they could do”. I walked away. The sales man called me the next day and offered those $500 but I had time to think and said no. He called the next day and offered me additional $500:)) I still said no! By the time I found the very same car at the dealership 50 miles away who offered me...$3000 off! And I am
Forever grateful to God that I didn’t buy that car... now it’s $5000-6000 less value then it was in November...
Thank you for the information ! Love your videos 💝
Outstanding, Kevin, you are the person everyone want's with them, when He or She is thinking of buying a car, after watching you I only have contempt for car dealerships.
I haven't even looked at new cars in 15 years, and I will never buy another new car
Good choice 👍🏽
Yep, it’s always better to buy used. Let the rest of society’s fools take the depreciation hit. Find a good one and drive it until the wheels fall off. If you do finance a car, after it’s paid off, keep dumping that payment into savings and you’ll be in a good place when repairs are required. Generally, periodic repairs on a well, but mechanically sound used car, are way cheaper than payments and depreciation on a new vehicle.
@@Wesley-nq8ff I love that. Keep dumping the payment into your account. Mines almost paid off I'm going to do that.. Thanks
Until I can purchase a brand new car Directly from the manufacturer and not through a dealership, I'll never buy a new car either.
You are very smart
Some dealers around here advertise "no haggle" deals - the price you pay is on the window. Yeah, until you get to the finance guy.
I dont deal with no haggle dealers.
Great video, man. Thanks.
No mention of wanting to pull credit as soon as you walk in the door?!
This one I kind of get. I bet it sucks to spend hours going over the car, doing test drives, and negotiating to learn your clients has a 300 credit score.
@@cmc214 I’d be more willing to buy a car from a salesperson that put in the work instead of thinking of me as a number.
After many deals that go south due to negative equity or 330 credit sores, i can see how the dealer wants to move fast to get rid of you if your a roach (saw that term on another web site as being a buyer that cant buy anything)
Wow, this is amazing information on many of the tactics used by Car Salesmen , some of them I've even fallen for. Thanks for sharing the secrets!
When looking for a car for my daughter, I walked out 4 dealerships after getting to the sit down. Told them we were only test driving. Never let them appraise ours. They called me for weeks trying to get me back. These are great tips!
This is sooooooo rich! Thank you for sharing this information. I have purchased two cars before and the last time I purchased, I bought from a rental car place where there were ZERO salesman shenanigans. The entire process was like a breath of fresh air. Also, being a female, I understand that salesman see me and thing that can pull the wool over my eyes. #NotSoFast lol! Now, I’ve been thinking about purchasing another car; this has helped me in knowing how to interact with salesman. Thank you, again, for sharing this!
Miss Elizabeth..
I'm thinking we do a 🥂 and conversation thing, and talk about all this car stuff
😊🤔🤞
I'm a gentleman
😊
Very helpful, thank you. The formula you described just happened to me, but I got out of the dealership quick without buying.
I went into a dealer. Took a test drive. got my car appraised. Went to financing and then walked because they weren't working with me.
Depends how reasonable your offers were. They gotta make profits now. People dont work for free. Both sellers and buyers have to meet at middle ground. Some sellers are very greedy with lrofits though.
@@troytruong8246 Your correct in that they have to make a profit as well! Just purchased an off lease bmw at 50% off the original price. 2018 330I with 34,000 miles and a 3 year war., to boot included. Planned on a 3 year loan for 20,000 and finance manager made it 65 years w/o my consent. Didn't care being loan is open end and I'll pay it off with in 2 years anyway. I did get $500.00 after bitching about the mileage and it's all good.
This is one of the best sites to see BEFORE GOING TO A DEALERSHIP
The problem with your statement is the part where you say "going to the dealership"
truth be told.. if you understand what he said, YOU WOULD NEVER SET FOOT IN A DEALERSHIP AGAIN.............EVER !!!
the mere act of going to a dealership PROVES, YOU DON'T KNOW WHAT YOUR'E DOING
and now ... if you're confused by that statement (which you likely are)
and you are wondering... so how am i supposed to buy a car then
THAT CONFIRMS THAT YOU DON'T KNOW WHAT YOU'RE DOING
and since you don't AND THEY DO............. THEY WIN
so going to the dealer, you may as well say
HI GUYS... TAKE ADVANTAGE OF ME
(Seriously...... that's the way salesman see it )
they know in order for you to walk into the place, you must be lacking some information or you're not too bright
basically they are in control just because you walked in
@@martinkuliza so where do u buy cars?
@@jackz4149
HANG ON.. let me clarify something
Are you asking ME when do I BUY cars
or
Are you asking WHERE SHOULD A PERSON GO IF THEY WANT TO BUY A CAR if they can't go to a dealership ?
i think you're asking the latter... right ?
if that's the case then it's like this
Your best option is a private sale,
Now.. i'm in Australia, so we have carsguide and carsales.com.au and things like that
you should find the one that's closest to you
now pre internet , we had TRADING POST
which was pretty much where every private person went to list their car
SO... PRIVATE SALE IS YOUR FIRST POINT OF CALL
you're also basically looking for the most gullable person you can find
and by the ad you can get a pretty good idea if they are car savvy or not
BUT HERE'S THE PROBLEM WITH YOU
you are not car savvy... OBVIOUSLY
otherwise you wouldn't be asking this question
if it was me vs a Private buyer, they are going to let their car go for much lower than what they want.
Example : a little while back i was helping a friend buy a Holden UTE , Holden SS
the bloke was asking $22,000 it was probably worth $20,000 to be honest
i ended up getting the car for my mate for $8,000
Now.. that would NEVER !!!! In a million years happen at a dealership
another one that i was buying a while back, Toyota Echo, Seller was asking $17,000
i ended up getting the car for $11,000
it was realistically probably worth $15,000
so yeah.... PRIVATE BUYERS is your first port of call
BUT YOU NEED TO LEARN A FEW THINGS ABOUT SELLING
the idea of approaching a private buyer is.... YOU WANT TO HAVE THE ADVANTAGE
in your case you don't have an advantage
SO.. I GUESS WE CAN NOW ASK THE QUESTION
"BUT MARTIN..... ok, what about the normal person who wants to buy a car and either doesn't know or doesn't want to know how to sell"
ANSWER : you still go private buyer
because, if you go to a dealership YOU ARE GUARANTEED TO GET FUCKED OVER
if you go private deal then either
the person's gonna take it easy on you and you'll get a fair deal
or, if you get screwed AT LEAST IT'S LESS
your other option
GO TO AN AUCTION
however... if you do private sale
ALWAYS DO THE FOLLOWING
(These rules apply to australia, i don't know how it works over seas, ok)
- Do a History check on the car
CHECK FOR WRITE OFF
CHECK FOR OUTSTANDING FINANCE (so you don't inheret the debt)
Never worry about how much rego is left on the car, i mean... it's good if it's long BUT NEVER ACCEPT THE LENGTH OF REGO AS A DISCOUNT ON THE CAR
so.. if it has say 8 Months and someone says... well, there's like $800 value there
LOL................. NO.. FUCK OFF,
Rego is just a way for the other guy to get a bit more money
DEFINITELY GET A MECHANIC TO CHECK THE CAR OVER
You may have to pay around $100 to have him look it over... BUT DO IT
Now.... if you learn a few basic things about a car you don't have to do this
SO IF YOU WANT TO LEARN
DO THIS.....
Ask your local mechanic as he's servicing your car to show you a few basic things
on what to do look out for
if he's a good guy he'll show you without problem
if he's a dickhead he'll tell you to get out of his garage
THEN FIND A SALESMAN AT A DEALERSHIP AND ASK HIM IF YOU CAN TEE UP WITH HIM AFTER WORK.
ASK HIM IF HE CAN TEACH YOU HOW TO BUY A CAR PRIVATELY AND HOW TO GET THE ADVANTAGE OVER PEOPLE
this might be a tough task because most salesman may tell you to fuck off I'TS JUST THEIR NATURE
but you might get the odd good one
offer to buy him lunch, your shout or buy him a bottle of Jack Daniels
OR YOUR OTHER OPTION
Go an actually work in a dealership or car yard for say 2 or 3 months YOU'LL UNDERSTAND
THAT'S MY ADVICE
Stay away from dealerships
Buy Private
Get yourself skilled up on cars and sales a little I'TS WELL WORTH THE EFFORT
if you can't
Get an expert to check the car before you buy it
DOES THAT HELP
Great video. Nice work and presentation.
Recently purchased a car AFTER doing our homework. Took multiple visits to a dealership (some of the visits involved sitting down inside!). On the day we purchased that was the only reason to visit the dealership - to sign the contract. We were ok with purchasing that day :-).
On previous visits it was pretty clear I knew what I wanted and had done my homework on the various models and specifications. We did test drive a couple of cars - and went home afterward.
Picked up the use of many of these tactics and did not mind. KNOWING what is happening is very powerful. Some of those questions are kind of obvious and we would expect a sales person to dig. If you are only going to buy a car that works for you, they need to know what the requirements are.
My wife (who was with me on all visits) thought I was a little 'rude' to the sales guy. I wasn't rude - just firm and respectful. Kind of used laughing and 'you have to be kidding' as lines to brush away certain leads. My wife has no idea about the tactics so well described in this video. All I was doing was 'playing the game' to my benefit and defending us as best I could.
Full disclosure, brand new (cheap) car. Was no trade or finance involved.
Purchase day I guess the D=10 (we needed a second car), V=10 (was the exact car and spec we wanted, F=8 (was obviously made very easy to buy on the day) = R=108.
For the pre-visits would have been:
D=3 (we were not in a hurry), V=8 (Kind of knew what we wanted, but open to options), F = 8 (same as above). R=24.
I appreciated your comment.
Nice presentation. I wish I had seen this a few years ago. Great work
Kevin, thank you for schooling us on the old okie doke. I need a vehicle but I'm not prepared for this and I'm so glad I found your channel prior to my car buying journey. I'm on my way to the fake fees video. Enjoy your day and weekend
I'm part of the 20% that got up and walked out. Boy were they in a panic.😂 Salesman and manager trying to stop me from walking out the door. It was hilarious. I bet they were running their mouth about me after I left.
I'm one of that 20% too. Good for you! Arm yourself first before going in. They hate customers who are prepared for them.👍
I always told my son to not worry about insulting them and never, never worry about getting up and walking away and not to let them have anything of yours, like car keys or driver licence, that would keep you from doing that.
I'm part of the group
I just trick them into driving the car lol
Then walk away
all scam artists laugh at u if u buy and curse u if u dont
Same here but the manager sent the hound(salesman) after us, trying to ambush(close the deal, not actual home invasion) us in our home, because we did a test drive and they had our address from the driver's license. Good thing they gave up after two times when we refused to answer the door/phone from them, it just showed you the length they are willing to go to 'close' you for good.
This is really good information..all of this has happened to me. Great video...thanks !!
Thank you for sharing. Most of the car salesmen I met in my 40+ years buying cars are slime. I have a fool proof method I use when buying a new car: After we agree on a price I always say "let me sleep on it" If they say "this price is only good for today" I get up, walk out and go elsewhere.
The B roll in the background has some 10/10 women. It almost makes me want to buy a new car.
I know right? Damn
There it is
I found the comment
@@zachdurocher1166 8:14
Makes me want to buy her a new car.
@@woodrow0007 Once on The tonight Show they were talking about pickup lines and Johnny said I like "Hi can I buy you a Corvette?" LOL
I negotiated and bought my car via email. First time I saw my salesman was when he picked me up for a ride to the dealer. So easy!
I have done that for both the new cars I bought, but still have to watch out to make sure they don't add a bunch of made up fees once you come in, they tried that on me the most recent car I bought (they tried to hit me with the doc fee twice, sigh).
Do u have any negotiating tips? I'm currently looking at cars 2+ hours away bc I live in a small town and need help 🥺
@@sabrinae5576 Just know what those cars are selling for and the blue book then don't let the salespeople talk you into any stupid fees or duplicate fees.
Also, try to ask for the "out the door" price before you come in that way there can be no surprises.
@Sabrina E negotiate and agree on a price via email. Many awesome deals are actually non-negotiable. Mine was already a smokin deal. Ask them to email you a “Buyers order”. It will state car, VIN#, mileage, final price etc. I bought my car from a dealer 2,500 miles away. I sent the buyers order to my bank and they overnighted a check to the dealer. I flew in and drove my car home. I saved $3000.
I learned a lot from this video. Thank you. Just subscribed.
Thanks for the sub! Appreciate it!
Being around car people most of my life and a guy that is into cars. Mr. Hunter you are so right on point that it had me smiling through most of your video. I could see a dealer wanting you train their salespeople.
Great Job!
LMAO
Last time I bought a car when the salesman drew out the 4 square thing I took it from him and ripped the bottom 2 squares off and told him I was only interested in the top 2. And that unless I was happy with how high the first one was and how low the second one was I'd be walking.
Also, do not fall for their trick taking your drivers license for a copy in order to do a test drive. They will hold it hostage trying to keep you there longer. I always photo copy it before I get there and when they ask for my license saying they need to copy it before test driving I had them the copy I made. Also, make sure to keep your trade in's (if you have one) keys. They will "lose" them as a way of keeping you there longer as well. When I've traded in a vehicle I hand them the spare key, keeping my copy so when they pull that "we can't find the keys" BS I tell them fine call me when You find them and I'll come back to get them.
I wish someone would try those things on me. Hell would rain down on that dealership the likes they have never seen. They might give me a car just to STFU! How the hell does keeping my license, which I need to test drive the car anyway, make any sense. I don't talk shit unless I have driven the damn car first. So keeping me there while they copy my license does nothing. Loose my keys. Does this actually happen?? I would drive off in their car. I would hope they call the cops. This would be the best thing ever. They woud have to pay me to keep this shit off the evening news.
As a former car salesman we had many customers only care about the top 2 boxes and we would just give you a stupid payment because you dont care about it. Would make the dealership an easy 5 grand more or less.
I hate that lost key scam!
@@AT26000 Ya,right. You guys get to make up the payment. Troll elsewhere please.
lol it's so true. I remember how they kept my keys for like 20 mins or more...