Why The Philippines is a Business Outsourcing Giant

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  • čas přidán 27. 07. 2024
  • Outsourcing in today’s modern world has become one of the leading changes in the competitive business landscape. It has enabled companies to increase their profit by placing employment in more affordable nations. And has led these firms to focus on what matters more to them.
    Narrated by Chowson
    Video Edited by Iyanbriandl
    Facebook: / behindasian
    Instagram: / behindasia
    Timestamp(s):
    0:00 The Rise of Outsourcing
    0:40 The Philippines BPO Rise
    1:31 The BPO Capital of the World
    2:40 The Biggest Sectors
    3:11 The Direct & Indirect Effect
    3:40 The Challenges & Threats
    4:19 The Opportunity For Change
    Inquiries: behindasian@gmail.com
    Brought to you by the Behind Asian Team.

Komentáře • 717

  • @BehindAsia
    @BehindAsia  Před 2 lety +172

    What do you think about the Philippines outsourcing industry? Let us know down below as we would love to know your thoughts. If you have any suggestions for future video's, that would be appreciated as well❤

    • @wavemaker2077
      @wavemaker2077 Před 2 lety +11

      A lot of potential. There are also other industries that are outsourcing to the Philippines now like accounting and engineering. Nurses are also being outsourced now.
      I would suggest to make a video on the economy of the smaller ASEAN countries like Laos, Cambodia and maybe even East Timor.

    • @Stephen_Jabs
      @Stephen_Jabs Před 2 lety +16

      Yes thats why Philippnes is the rising tiger

    • @apinezstats2237
      @apinezstats2237 Před 2 lety +8

      Well, the outsourcing industry plays a very crucial role in the services sector of the Philippines. 60% of the Philippines' GDP come from the services sector; 30% from the manufacturing/industrial sector; and 10% from agriculture.

    • @charlesjosephdiputado804
      @charlesjosephdiputado804 Před 2 lety +6

      I see that outsourcing industry(BPO)is the greatest and biggest provider of the Philippines economy. Outsourcing investment in the Philippines is among the cheapest and competitive industry to entrust internationally. Outsourcing industry sustains the economic and social living in the Philippines(next to the overseas remittance industry).

    • @jyxzyenz4324
      @jyxzyenz4324 Před 2 lety +4

      Aurelio the first filipino super car

  • @ArifKhan-yc6ll
    @ArifKhan-yc6ll Před 2 lety +742

    Really Amazing. Almost every Asian country is growing rapidly. The Philippines is the upcoming South East Asian economic super power. Love From Bangladesh 🇧🇩

    • @franciscogozo2229
      @franciscogozo2229 Před 2 lety +31

      God bless the Philippines 🇵🇭🙏🙏🙏

    • @AsianEspionage
      @AsianEspionage Před 2 lety +29

      Because of the ASEAN. The members of it's association will become an economic power as one

    • @anitagubalane7510
      @anitagubalane7510 Před 2 lety +6

      Thanks

    • @sherwinbalanquit4696
      @sherwinbalanquit4696 Před 2 lety +12

      🇵🇭❤️🇧🇩

    • @indiasuperclean6969
      @indiasuperclean6969 Před 2 lety +8

      BUT SIR MY INDIA REAL SUPERPOWER 🤗🇮🇳 THIS WHY IM VERY LUCKY TO LIVE IN INDIA 🤗🇮🇳 THE SUPERPOWER RICHEST AND CLEANEST COUNTRY, I CAN'T IMAGINE IF I WAS NOT BORN IN INDIA , WE ALWAYS RESPECT FOR WOMEN AND WE HAVE TOILETS ANYWHERE , INDIA IS ROLE MODEL COUNTRY TRUST ME 🤗🇮🇳 I KNOW MANY PEOPLE JEALOUS CANT LIVE IN INDIA 🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗

  • @muchafdlolludin
    @muchafdlolludin Před 2 lety +262

    Best for Philippines brother ❤️
    Salam dari 🇮🇩

  • @alexcontreras8829
    @alexcontreras8829 Před 2 lety +294

    I am happy for the Philippines they are good loving people.

    • @indiasuperclean6969
      @indiasuperclean6969 Před 2 lety +1

      BUT SIR MY INDIA REAL SUPERPOWER 🤗🇮🇳 THIS WHY IM VERY LUCKY TO LIVE IN INDIA 🤗🇮🇳 THE SUPERPOWER RICHEST AND CLEANEST COUNTRY, I CAN'T IMAGINE IF I WAS NOT BORN IN INDIA , WE ALWAYS RESPECT FOR WOMEN AND WE HAVE TOILETS ANYWHERE , INDIA IS ROLE MODEL COUNTRY TRUST ME 🤗🇮🇳 I KNOW MANY PEOPLE JEALOUS CANT LIVE IN INDIA 🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗

    • @superbeef8653
      @superbeef8653 Před 2 lety +4

      Amazing Philippines! :)

    • @eidokun
      @eidokun Před 2 lety +6

      Underpaid by foreign employers and overworked for most of the time. Even though the underpay is much larger than the minimum pay, Filipinos should know how much they are worth

    • @nimfalaganapan5620
      @nimfalaganapan5620 Před 2 lety

      Iam glad about BPO in relation to PH...but i will be more happy kung gising na si Sisa sa mga kabaliwan ng mga kastila lalo na election time na naman.. Maraming Pilipino ay di alam kung sino ang tinutukoy ni JP Rizal na Sisa? Sino si Crispin at Basilio? Ang alam ng marami ay buhay parin si Padre Damaso...na humihingi ng basbas ng mga pulitiko ngayong election....

    • @kienleenavarette2402
      @kienleenavarette2402 Před 2 lety

      Exactly!!

  • @inamorta47-playertwist
    @inamorta47-playertwist Před 2 lety +331

    The Phillippines is tagged as the "Accountants of the world" since outsourcing of finance and accountants are more larger than any countries.

    • @armandomontillero8379
      @armandomontillero8379 Před 2 lety +8

      True..

    • @loryasis7837
      @loryasis7837 Před 2 lety +9

      Also architecture and engineering.

    • @bryanmerel
      @bryanmerel Před 2 lety +15

      Also, the Nursing Country.
      ..
      ..
      ...
      ..
      ..
      😂

    • @phoebe3122
      @phoebe3122 Před 2 lety +19

      @@bryanmerel Not gonna lie. USA Has many Filipino nurses

    • @brawlstarsunofficial4368
      @brawlstarsunofficial4368 Před 2 lety +5

      My mother is graduated in accounting but sadly she didn't work as accountant but as a saleslady idk why☹️

  • @judebautista5925
    @judebautista5925 Před 2 lety +271

    In the height of the pandemic, the BPO industry helped a lot in keeping our economy at check when everything else is closing out. I am proud to be part of the BPO world.

  • @Wul-Lop
    @Wul-Lop Před 2 lety +32

    Congratulations to Philippines 🙏 🇵🇭 🇵🇭 🇵🇭. 🇵🇭 🇵🇭 🇵🇭. 🇵🇭 🇵🇭 🇵🇭. ... respect from Thailand...

  • @neilgonzalez551
    @neilgonzalez551 Před 2 lety +177

    Whenever I call customer service most of the time I will get a filipino on the other end. They are very patient, polite and kind. I know the are from the Philippines because of their familiar accent, but they don't know I'm Filipino because I don't have an accent. Until I say at the end Salamat po, then they ask if I am Filipino and I say yes I'm a Fil-Am. I feel proud that many BPOs are in the Philippines!

    • @arnorencillo8411
      @arnorencillo8411 Před 2 lety +1

      You don't have an accent? Really? 😅

    • @qrizpol1767
      @qrizpol1767 Před 2 lety +9

      @@arnorencillo8411 maybe he have an accent - American accent though ;) Second generation Fil-am mostly does not have Filipino accent.

    • @arnorencillo8411
      @arnorencillo8411 Před 2 lety +3

      @@qrizpol1767 Yes. I can agree with that. 😊

    • @josephramos1981
      @josephramos1981 Před 2 lety +3

      Thanks for the appreciation and compliment sir, I'm hoping that all of Filipinoes abroad were like you. Who really do appreciate how filipino exert their effort just to speak other foreign language particularly like "English". Unlike to what i've heard on some other filipino abroad just dissing and critisized their fellow Filipino country men who are working in the BPO company.

    • @eduardochavacano
      @eduardochavacano Před 2 lety

      Qriz Pol 99% of Filipinos are not aware that in America or Canada, they say “I dont have an accent” it means you sound AMERICAN or not foreign!!!!! 99% of Filiponos think when someone tells them “You dont have an accent”, they should freak out, because they could lose their job. Relax! the next time someone says you dont have an accent, its a good thing for you.

  • @sundarkanya1602
    @sundarkanya1602 Před 2 lety +40

    😊😊😊😍 from 🇮🇳 ♥ 🇵🇭.
    Wishing for prosperous future .
    And more future copretion b/w both countries.

  • @truethat7681
    @truethat7681 Před 2 lety +85

    Greetings to the lovely Filipino people from India 🇮🇳

  • @ronberi7773
    @ronberi7773 Před 2 lety +269

    I am from Philippines and i work in the BPO industry. Yes, call center jobs are everywhere. As long as you speak good English, you're in. so many Thai and Vietnamese also work in our call center industry here.

    • @gretchenmanulat5917
      @gretchenmanulat5917 Před 2 lety +12

      Thai and viet work as call center agent also? I thought Philippines don't allow foreigners to work here if filipino can do it

    • @arolemaprarath6615
      @arolemaprarath6615 Před 2 lety +18

      worshipping Western culture is destroying the Philippines. Remove English and focus on your languages. If Japan or China can, so can you Filipinos.

    • @laeno1343
      @laeno1343 Před 2 lety +86

      @@arolemaprarath6615 yet here u are speaking English, are u a worshipping westerners as well? What an idiotic comment

    • @Ken-sr6eo
      @Ken-sr6eo Před 2 lety +22

      @@arolemaprarath6615 Maybe that one too but mostly why our Philippines is destroy? Because of our stupid and corrupt politician our country has so many corruption

    • @arolemaprarath6615
      @arolemaprarath6615 Před 2 lety +7

      @@laeno1343 Because I live in the UK where English come from. Philippies was never colonised by the Brits so your not obliged to speak their language.

  • @tokesah
    @tokesah Před 2 lety +86

    Well done Philippines 👏🏼 from 🇲🇾

  • @apinezstats2237
    @apinezstats2237 Před 2 lety +119

    The outsourcing industry plays a very crucial role in the services sector of the Philippines. 60% of the Philippines' GDP come from the services sector; 30% from manufacturing and other industries; and 10% from agriculture.

    • @indiasuperclean6969
      @indiasuperclean6969 Před 2 lety +1

      BUT SIR MY INDIA REAL SUPERPOWER 🤗🇮🇳 THIS WHY IM VERY LUCKY TO LIVE IN INDIA 🤗🇮🇳 THE SUPERPOWER RICHEST AND CLEANEST COUNTRY, I CAN'T IMAGINE IF I WAS NOT BORN IN INDIA , WE ALWAYS RESPECT FOR WOMEN AND WE HAVE TOILETS ANYWHERE , INDIA IS ROLE MODEL COUNTRY TRUST ME 🤗🇮🇳 I KNOW MANY PEOPLE JEALOUS CANT LIVE IN INDIA 🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗

    • @Marsy712
      @Marsy712 Před 2 lety

      @@indiasuperclean6969 wahahaha

    • @LarryfromPH
      @LarryfromPH Před 2 lety

      @Damndex TwEnty The thing is the government is not even supporting the BPO sector! What more if it does?! We should be focusing first on what we are good at right now! For one, Filipinos are service-oriented people.

    • @berniegarcia5295
      @berniegarcia5295 Před 2 lety

      @@indiasuperclean6969 what cleanest country?in your dream,INDIA rapist capital of the world.

    • @eggmadeu.9456
      @eggmadeu.9456 Před 2 lety

      @@berniegarcia5295
      Troll yan, baka Pakistani yan mga suicide bomber 🤣🤣🤣.

  • @ehjeibrat6100
    @ehjeibrat6100 Před 2 lety +13

    yes indeed...Philippines has young population..good english...very loyal as well

  • @user-wc1sm8cj8s
    @user-wc1sm8cj8s Před 2 lety +209

    If you apply for a job in IT/Tech i.e. as a Software Engineer here in the Philippines, there's a high chance that the employer is an outsourcing company. I experienced this on my last job hunting, where every company that interviewed me is an outsourcing company with clients from Australia, Canada, the US, Japan, Singapore, etc. Though if you compare our salary to other software engineers from those countries, we're way underpaid, but in this country, even though that overly underpaid salary can support a middle class lifestyle. I remember my entry level job as a developer is around 30k pesos, and again, I'm underpaid compared to devs outside the Philippines, which if you think is crazy, no wonder businesses outside the country and Filipino workers think this is a win-win.

    • @singalore
      @singalore Před 2 lety +11

      u omitted the fact that the average PH developer is not as competent as those in developed countries. You cannot compare apples to oranges.

    • @user-wc1sm8cj8s
      @user-wc1sm8cj8s Před 2 lety +24

      @@singalore Well you have a point, but I think the cost of living in their area also contributes to this a lot. I remember my former 2 coworkers, a Filipino and an Australian, the Filipino is more senior and has more technical background than the Aussie. But the Aussie is paid more since the company is actually based in Australia and the Aussie is locally employed there, so Australia's wage applies to him.

    • @singalore
      @singalore Před 2 lety +14

      @@user-wc1sm8cj8s I dun think this has to do with the cost of living. Its the overall work culture and attitude.
      There are talented and hardworking Filipinos for sure, but most of them prob left the country.

    • @user-kn6vw4sr2r
      @user-kn6vw4sr2r Před 2 lety

      Wow 30k starting? May i know what year and company? 20k nga lang sa akin

    • @unofficial4650
      @unofficial4650 Před 2 lety +6

      It doesn't matter you have to start from somewhere. It was same with India and kind of still is. But now we have a huge start-up ecosystem. These start-ups pay more than product based companies and because of this now there is a huge hike in salary and quality of work in India.

  • @jofervillanueva308
    @jofervillanueva308 Před 2 lety +20

    The indirect jobs brought by BPO is indeed massive too. I work in a BPO, 3 yrs ago and we're the only establishment in the area. Then small business owners started to build their sari sari stores, apartments, laundry shop etc. Today we now have a jollibee and McDonald's nearby and other restaurants open 24 hrs with more customers at night because of our BPO. It's fun to see businesses adapting to the culture.

  • @FebiMaster
    @FebiMaster Před 2 lety +18

    I think it’s not only IT, but a lot of other jobs as well, i’m Indonesian and i remember a friend of my mom, whose job is an english lecturer in my university, saying that there are several filipinos in her office working there

  • @sheryllovestobake9898
    @sheryllovestobake9898 Před 2 lety +13

    Although I am not benefiting from our gov ex. Sap or ayuda.. I am so happy by reading everyone's good comments of how happy and proud they are how our country has become... Thank you so much beautiful people from any country, for trusting Philippines my beloved country.

  • @deafgate7473
    @deafgate7473 Před 2 lety +91

    BPO might give leverage for the current Philippines. But it's also the greatest weakness for the future economy of the Philippines. BPO is a fragile industry that it could tip over with just a simple problem whether internal or external. I wish we could truly be a competitive tech giant in the global tech and service industry and not just for outsourcing which robs most workers of enough sustainable income.

    • @andthestorybegins5597
      @andthestorybegins5597 Před 2 lety +5

      Yes, I don't know if I'm being paranoid or what. But there's no security in a lot of BPO companies. I have seen and experienced accounts pulling out and transferring to cheaper countries. It's more devastating if the company was small cause the transfer of employee will be longer.

    • @johnsicnarf6924
      @johnsicnarf6924 Před 2 lety +10

      @灰原引守 we know that and president du30 is pushing it right now I hope the senate will agree of it.

    • @johnsicnarf6924
      @johnsicnarf6924 Před 2 lety +2

      @灰原引守 in terms of this it needs to pass through the senate.

    • @gintolsa4978
      @gintolsa4978 Před 2 lety +2

      Just strike while the iron is hot

    • @indiasuperclean6969
      @indiasuperclean6969 Před 2 lety

      BUT SIR MY INDIA REAL SUPERPOWER THIS INDIA ERA 🤗🇮🇳 THIS WHY IM VERY LUCKY TO LIVE IN INDIA 🤗🇮🇳 THE SUPERPOWER RICHEST AND CLEANEST COUNTRY, I CAN'T IMAGINE IF I WAS NOT BORN IN INDIA , WE ALWAYS RESPECT FOR WOMEN AND WE HAVE TOILETS ANYWHERE , INDIA IS ROLE MODEL COUNTRY TRUST ME 🤗🇮🇳 I KNOW MANY PEOPLE JEALOUS CANT LIVE IN INDIA 🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗

  • @tab529
    @tab529 Před 2 lety +34

    Philippines is the engineering design center .Majority of engineering consulting companies used Philippines as their based for outsourcing engineering design work as salaries are too competitive and will save companies a lot.

    • @LarryfromPH
      @LarryfromPH Před 2 lety +1

      Really? Even engineering design? Wow.

    • @bluesky.believeitornot.1882
      @bluesky.believeitornot.1882 Před rokem

      Tony Siliman: Do you have some kinda survey that you could share, saying filippinos come from an engineering and design country?. Cause I'm attached to a French Global engineering and design firm,which has offices at most part of the world. With over 400 engineers attached to this firm. Strangely I've never heard of a filippinos who is attached to our firm as engineers, neither have I heard or even spoken to any filippinos from anyone of our offices in different parts of the world. We have many Asian attached to our firm,they're mainly Singaporeans, Malaysians, Japanese and Taiwanese. None one from India or Philippines.🤔

    • @designengrwafu5310
      @designengrwafu5310 Před rokem

      @@LarryfromPH Yes, like me

  • @auroraschaefer8075
    @auroraschaefer8075 Před 2 lety +47

    WOW! Just as I expected, because the Philippines started to develop IT through the use of IBM in Offices in 1968 or earlier. Before, only the Engineers were working on the IT , but later, this was encouraged in Schools. The COVID 19 Pandemic gave also chances for the Schoolchildren learn IT due to distant learning usage in the countryside , enabling them to get famlliar with Internet. There`s really good future in the Philippines and for the young Filipinos who wish to work Overseas. AURAPHIL thanks for sharing. GOD bless!

  • @deshawnterrell6249
    @deshawnterrell6249 Před 2 lety +29

    And filipinos are the most common business owners in uk

  • @businesswatch6689
    @businesswatch6689 Před 2 lety +25

    Accenture, Deloitte, IBM and DXC are the four leading IT Companies which have satellite offices in the Philippines.

  • @ronin4334
    @ronin4334 Před 2 lety +34

    The BPO industry here in the Philippines greatly helped the economy of the Philippines during the nationwide lockdown because of the pandemic.

  • @edgar-mmxxiii
    @edgar-mmxxiii Před 2 lety +49

    Philippines has a great potential but the government should do more to make ease of doing business better and curbing corruption, red tape as well as maintain peace and order.

    • @firkalali5302
      @firkalali5302 Před 2 lety +1

      Correct. Too much red tape bureaucracy. They need to learn from Singapore government where ease of business is so easy, hence, investors are flocking in droves.

    • @tekashiii
      @tekashiii Před 2 lety +3

      @@firkalali5302 easier said than done. singapore only managed to do it cus their government system is basically like china. progressive nations in exchange for real democracy

    • @indiasuperclean6969
      @indiasuperclean6969 Před 2 lety

      BUT SIR MY INDIA REAL SUPERPOWER THIS INDIA ERA 🤗🇮🇳 THIS WHY IM VERY LUCKY TO LIVE IN INDIA 🤗🇮🇳 THE SUPERPOWER RICHEST AND CLEANEST COUNTRY, I CAN'T IMAGINE IF I WAS NOT BORN IN INDIA , WE ALWAYS RESPECT FOR WOMEN AND WE HAVE TOILETS ANYWHERE , INDIA IS ROLE MODEL COUNTRY TRUST ME 🤗🇮🇳 I KNOW MANY PEOPLE JEALOUS CANT LIVE IN INDIA 🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗

    • @singalore
      @singalore Před 2 lety

      @@tekashiii Not only this, Singapore has a very hardworking population, working 12 to 16 hours a day is not uncommon. This is hard to find in the PH. Too laid back

    • @LarryfromPH
      @LarryfromPH Před 2 lety +1

      Then again Filipinos are about to elect as president the son of a corrupt ex-president and a dictator. The son himself had already been charged of corruption and still Filipinos are idolizing the guy. Where else in the world you can find that kind of people?

  • @gilded.2477
    @gilded.2477 Před 2 lety +11

    Love filo, indo and malay people from india ❤️

  • @dansky03
    @dansky03 Před 2 lety +30

    The IT future of the Philippines is so bright. The government just need to maximize it. Most of the fortune 500 companies have their contact centers/shared services office in the Philippines.

    • @singalore
      @singalore Před 2 lety

      Not true, IT engineers from most PH colleges are not well trained. Better engineers in India and China

    • @dansky03
      @dansky03 Před 2 lety +6

      @@singalore well for my case, I'm leading IT teams mostly from Indian practitioners. But what I'm saying, the momentum is there. PH is the call center capital already. They need to tap more IT areas. IT is not just about coding(software development). It is so vast and evolving. We have KPO, RPO, LPO etc. So it can be HR, Finance etc. This field is not just for IT graduates imo.

    • @christopher19843
      @christopher19843 Před 2 lety

      @@singalore Nope, I'm a Senior Software Developer and we have a lot of clients belongs fortune 500 company mostly US and Australia. And we have a growing numbers of clients from Europe 😁

    • @fundaentertainer1740
      @fundaentertainer1740 Před 2 lety

      @@singalore LoL🤣

  • @myteachermary7714
    @myteachermary7714 Před 2 lety +8

    Very good for giving job opportunities to the Philippines, please support the BPO employees also, for their benefits.

  • @tolonggesvlog3561
    @tolonggesvlog3561 Před 2 lety +8

    I've been working in bpo in ph for almost 3½yrs now and most of our customers are prefer to speak to a real person than AI especially if they have further questions.

  • @thinaalcan1834
    @thinaalcan1834 Před 2 lety +4

    Im a proud Medical Transcriptionist for 25 years 👍❤️🇵🇭

  • @JGEntertainmentTV
    @JGEntertainmentTV Před 2 lety +31

    So far so good. They would prefer to call or chat a BPO agent rather than pressing keypads with those automated answering machines. Even if there are applications to do self-service options, they still call a lot specially with those who have multiple questions.

    • @indiasuperclean6969
      @indiasuperclean6969 Před 2 lety

      BUT SIR MY INDIA REAL SUPERPOWER THIS INDIA ERA 🤗🇮🇳 THIS WHY IM VERY LUCKY TO LIVE IN INDIA 🤗🇮🇳 THE SUPERPOWER RICHEST AND CLEANEST COUNTRY, I CAN'T IMAGINE IF I WAS NOT BORN IN INDIA , WE ALWAYS RESPECT FOR WOMEN AND WE HAVE TOILETS ANYWHERE , INDIA IS ROLE MODEL COUNTRY TRUST ME 🤗🇮🇳 I KNOW MANY PEOPLE JEALOUS CANT LIVE IN INDIA 🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗

    • @BcdBoi
      @BcdBoi Před 2 lety

      Chatbots will be better in the next few years...and voice AI are also becoming smarter...so yeah we need to upskill...not to depend on voice or chat work but upskill with other tech jobs

    • @eduardochavacano
      @eduardochavacano Před 2 lety +1

      especially during the holidays. Lonely people just call to vent out their frustrations.

  • @tinyarchers4944
    @tinyarchers4944 Před 2 lety +40

    I am also working in BPO and most of my consumer hate talking to our automated system (AI), they would stay on the line for about an hour just to speak with a human being.

    • @johnclark7973
      @johnclark7973 Před 2 lety +7

      @灰原引守 You are 💯% correct! Humans are needed in call centers. 👍

    • @reggiegermar7291
      @reggiegermar7291 Před 2 lety +3

      I agree. NLPs and chatbots are not very efficient and sophisticated nowadays, especially if your location has very poor internet connection. A good and reliable internet connection is the backbone of information technology and automated services. That is why the government and private sectors should keep improving the infrastructures for technology and the internet.

    • @freshbakedclips4659
      @freshbakedclips4659 Před 2 lety

      @灰原引守 current A.i yes, it cannot replace humans yet.
      But gpt3 has some promise to automate callcenter calls.

    • @rickv9180
      @rickv9180 Před 2 lety

      @灰原引守 May I ask, and if you'd oblige; what programming languages do you specialize in? I'm looking to start programming, especially programming AI, what must I learn? Thanks in advance

    • @myoptimumpride5178
      @myoptimumpride5178 Před 2 lety

      @光宗耀祖啊 are you a chinise

  • @madamcurry9297
    @madamcurry9297 Před 2 lety +19

    The Philippines should boost their Internet fastest connection ( uploading and downloading) that will sub-par other countries like Hongkong, Singapore, South Korea. Just like Hongkong and Singapore there are more stock market traders now. This will entice international traders to live in the Philippines bcoz it is cheaper than Hongkong and Singapore.

    • @MarkyGo
      @MarkyGo Před 2 lety +2

      Don't worry Elon musk Space x star link satellite broadband is coming to the Philippines very soon. It will be considered the fastest internet around the world.

    • @dongshengdi773
      @dongshengdi773 Před 2 lety

      @@MarkyGo Star LINK monthly subscription is $500/month 😂
      Starlink Premium will cost $500 a month compared to $99 per month for the standard plan. You'll also pay $2,500 for the antenna and other hardware, compared to $499 for base plan, and will need to leave a $500 deposit to reserve the Premium dish.

    • @semi5alpha
      @semi5alpha Před 2 lety

      50 Mbps is not bad.

  • @arnorencillo8411
    @arnorencillo8411 Před 2 lety +18

    This is true. The fact with the classes I have handled, most students excel in English and very challenged with our own language - Filipino. They can't speak in straight Filipino sentences! Our language, I think, is dying and it's just sad to think that government doesn't even think to make any solution to stop this from happening.

    • @pinoyislander4400
      @pinoyislander4400 Před 2 lety +5

      Filipino students now a days are lazy to learn. Those in the big cities students spend more time in Malls than instead of studying at home. While theose in the provinces students are good in school because they have no Malls to waste precious times.

    • @fourtgotme7886
      @fourtgotme7886 Před 2 lety +3

      It's indeed sad but there's this mentality where everything changes over time like how japan think WW2 is a part of the process it's sad but they just gonna move on with it and live their lives for tomorrow

    • @hnverunque
      @hnverunque Před 2 lety +2

      Filipino language is a very dynamic language. It'll never die, it will constantly adapt to changes and alterations of the language.

    • @wavemaker2077
      @wavemaker2077 Před 2 lety +1

      Don't worry. Once the Philippines becomes a highly industrialized country, the people will not think inferior anymore compared to the other industrialized country. So the rich and the middle class will not think anymore that rich people should speak English while the not so rich people speak their local language.

  • @titosarmiento8333
    @titosarmiento8333 Před 2 lety +7

    I have followed thoroughly the evolvement of outsourcing job.first I'm thankful to America of opening and started this industry.Secondly, i want to thanks the indian software engineers who pioneered this outsourcing job. In behalf of all Filipinos thanks 🙏 for giving us this opportunity.

    • @sandipk2575
      @sandipk2575 Před 2 lety +1

      Indians r now more interested in start ups...43 unicorns last year in India...will overtake China in next 7-8 years..

  • @BelusTraveller
    @BelusTraveller Před 2 lety +2

    Yes I love it, They are a Good people of faith, Like America used to be, wishing a bright and prosperous future to such a people, God Bless,

  • @enerjhonbarrientos7005
    @enerjhonbarrientos7005 Před 2 lety +14

    I just left my previous employer because I realized too late that I had been getting the short end of the stick. My basic salary was 27k pesos and the package was roughly 30k for the past 3 years and I just signed in a contract that offered me 40k salary package with best working environment according to the folks I've known who are working there. Can't wait to start this coming March 😁. Oh I forgot to mention that I was in supervisory position from my previous work 😂. I hope the party list representative for BPO industry advocates passionately a competitive salary packages and HMO pertinent to country's GDP coming from BPO sector.

  • @zereprotsenzerep652
    @zereprotsenzerep652 Před 2 lety +5

    During this day of worldwide pandemic one industry which got possitive result was outsourcing which you can do business without face to face contact.

  • @natsumidesu8019
    @natsumidesu8019 Před 2 lety +28

    I was really hoping that by now that the BPO industry is thriving, this is also the best time for Philippines to start investing on the tech manufacturing sector so that the transition from the present hub could be more easy and smooth, hopes that the government would be fast enough to anticipate the changes in case the transition from PC to AI comes.

    • @eduardochavacano
      @eduardochavacano Před 2 lety +1

      now, its all about hiring cheap labor. No more communications training and communications coaching in a lot of major companies.

  • @salterrae2525
    @salterrae2525 Před 2 lety +2

    Some medical transcription companies here closed as workers were replaced by voice recognition machine but there are still some medical transcription companies that exists as there are accounts that only a human ear can efficiently transcribe.

  • @levelupoutsourcing1093

    I love the work you guys are doing, and I'm so excited to see how you continue to grow.

  • @jocelydinatale6714
    @jocelydinatale6714 Před 2 lety +3

    Wow!!! That amazing news, hopefully in 5 or 10 more years Philippines will be one of the successful country in the world, gaining more business and very good economy, in the future mabuhay...👍🤗🇵🇭

  • @mercedesebert629
    @mercedesebert629 Před 2 lety +5

    Thanks for this very INTERESTING PROGNOSE over my country PHILIPPINES and hope the Asian Countries will be going forward to be a progressive nations in the coming years.

  • @yasharyan4024
    @yasharyan4024 Před 2 lety +19

    I am from India ✌️

    • @nananananana2900
      @nananananana2900 Před 2 lety +3

      namaste india, mabuhay sending love ❤️ from philippines😘🇮🇳

    • @J__C_
      @J__C_ Před 2 lety +1

      Toh bsdk main kya karun

    • @MyFirstHandle
      @MyFirstHandle Před 2 lety

      We have Indian neighbors here renting in our apartments. They look really happy here they can have all those sexy girls wandering around without any veils.

  • @kilometer6712
    @kilometer6712 Před 2 lety +1

    Go go Philippines. Bilis pa! Walang tutulog tulog sa pansitan baka kayo maiwanan.

  • @allengina1091
    @allengina1091 Před rokem +1

    My husband before we get married , everytime he called the call center it was always Filipino who will talk to him. And he was amazed because he said filipino are the most respectful, helpful and very patient agent in the planet.

  • @cesarubane1169
    @cesarubane1169 Před 2 lety +6

    God blessed the philippines Amen.

  • @hunkai5804
    @hunkai5804 Před 2 lety +13

    Most Polite and soft hearted people i know are philipinos. love from IN

  • @wavemaker2077
    @wavemaker2077 Před 2 lety +2

    The medical, legal and accounting outsourcing was not even mentioned here. The Philippines is also cornering a big chunk of outsourcing from those fields that I mentioned.

  • @Stephen_Jabs
    @Stephen_Jabs Před 2 lety +29

    Because of that Philippines should rise again!

    • @indiasuperclean6969
      @indiasuperclean6969 Před 2 lety +1

      BUT SIR MY INDIA REAL SUPERPOWER THIS INDIA ERA 🤗🇮🇳 THIS WHY IM VERY LUCKY TO LIVE IN INDIA 🤗🇮🇳 THE SUPERPOWER RICHEST AND CLEANEST COUNTRY, I CAN'T IMAGINE IF I WAS NOT BORN IN INDIA , WE ALWAYS RESPECT FOR WOMEN AND WE HAVE TOILETS ANYWHERE , INDIA IS ROLE MODEL COUNTRY TRUST ME 🤗🇮🇳 I KNOW MANY PEOPLE JEALOUS CANT LIVE IN INDIA 🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗

    • @Stephen_Jabs
      @Stephen_Jabs Před 2 lety

      @@indiasuperclean6969 haha is that so....

    • @raghavtrehan4590
      @raghavtrehan4590 Před 2 lety

      @steven Jobs
      This is spoiler pakistani troll account. Kindly ignore

    • @Stephen_Jabs
      @Stephen_Jabs Před rokem

      @@raghavtrehan4590 Yah I know he is so hilariously need attention

  • @RenDRez
    @RenDRez Před 2 lety +1

    Thanks. nice vid. i'm an IT analyst, 54 yrs old. that means... retirement is still far fetched. way to go Pinoys!

  • @wilmahughes9879
    @wilmahughes9879 Před 10 měsíci

    Go, Go, Go Philippines 👍👍👏👏
    Thanks for Sharing, from Sydney Australia 🇦🇺 🇵🇭

  • @jamesmarcus4105
    @jamesmarcus4105 Před 2 lety +137

    Really very amazing almost every Asia countries is growing rapidly, but I'm new to Bitcoin trade and I've been making huge losses but recently i see a lot of people earning from it. Please can someone tell me what to do?

    • @jamesmarcus4105
      @jamesmarcus4105 Před 2 lety

      @Albert John How can someone know a professional account manager that is trustworthy when legit once are hard to find this days.

    • @craigpotter1262
      @craigpotter1262 Před 2 lety

      Same here, My portfolio has been going down the drain while I try trading, I just don't know what I do wrong,

    • @jamesmarcus4105
      @jamesmarcus4105 Před 2 lety

      @Albert John can I have her info please

    • @jamesmarcus4105
      @jamesmarcus4105 Před 2 lety

      @Albert John Thanks a lot.

    • @jamesmarcus4105
      @jamesmarcus4105 Před 2 lety

      I'm contacting her right away.

  • @cherish6972
    @cherish6972 Před rokem +1

    Pilipinas fighting💪 my nephew who also work in cc currently live with us in our house, and i was mesmerize how he spoke fluently in english while working from home (becoz of pandemic) but very different when we talk hahahhaa., God bless our country.

  • @lordsemblante1313
    @lordsemblante1313 Před 2 lety +3

    I'm really proud to be a part of this industry..

  • @GanJinLan
    @GanJinLan Před 2 lety +13

    We Indian men will continue investment and trading in Philippines.....

  • @miny.3205
    @miny.3205 Před 2 lety +3

    I'm happy for the Philippines 🇺🇸mabuhay

  • @misfit7024
    @misfit7024 Před 2 lety +7

    Infrastructure is limited tho. We don't wanna touch the borders of North since it would trigger another 'dispute'. It's probably the last source of untouched natural resources.

  • @nbapbaupdate8338
    @nbapbaupdate8338 Před 2 lety +4

    I am happy for my country 🇵🇭

  • @dongshengdi773
    @dongshengdi773 Před 2 lety

    Starlink Premium will cost $500 a month compared to $99 per month for the standard plan. You'll also pay $2,500 for the antenna and other hardware, compared to $499 for base plan, and will need to leave a $500 deposit to reserve the Premium dish.

  • @qhuizatlantis8484
    @qhuizatlantis8484 Před 2 lety +4

    I once work on a BPO field as my first ever job it has a good pay ngl

  • @romeocivilino6667
    @romeocivilino6667 Před 2 lety +1

    Other than BPO(Business Process Outsourcing), KPO(Knowledge Process Outsourcing) is also growingly increasing it's shares in the Philippines' growing Services Sector.

  • @keurikeuri7851
    @keurikeuri7851 Před 2 lety +12

    On the english literacy part, the current workers grew up on mostly english dominated education. Even foreign non english shows several decades ago were dub in English. With that, the previous generation were forced to learn the language not just in school so that they can enjoy their entertainment. Now mostly everything is dub in Filipino even american movies and series. Also Currently education in the Philippines is trying to incorporate more of the Filipino language. I have seen today math, science and physical education curriculum which are translated to Filipino and teaching my grade 1 niece filipino version of math always gave me a headache even though I love the subject. I know we Filipinos need to be patriotic but I always think that learning a subject in a language not usually being use when we start working is a bad idea. I hope the next generation will not suffer with unemployment as there is a possiblity English literacy in the Philippines will start to decline.

    • @maalat
      @maalat Před 2 lety

      Math is another kind of language. Better use the primary language, Filipino, to at least tease the concepts and use English words and concepts that can be very difficult to translate. Besides numbers and math symbols are universal, no need for translation. Many math lessons in English are convoluted and can be explained in more understandable English.

    • @Thekomokoro
      @Thekomokoro Před 9 měsíci

      Pepa Pig and Blippy will save the Day. Nose Bleed ago sa mga bata ngayon. My Son's Grade 1 classmate in a Public School cannot event speak Tagalog but knows how to speak fluent english.

  • @gecko1131
    @gecko1131 Před 2 lety +1

    I applied in IT company for software/hardware engineer but always rejected they all says that you should be a brand model, actor or a manager. 😡😤

  • @genzph2286
    @genzph2286 Před 2 lety +21

    our country is still incomptent in export and manufacturing due to fragmented geography that makes the supply chain more expensive the reason why most of our billionaires only building malls rather than factories because of bigger ROI . Filipinos must admit that we cannot be rich like japan, korea etc. because our culture didnt promote entreprenurship ,self sufficiency and believe that god provide everything.

    • @LeuBlue
      @LeuBlue Před 2 lety +5

      Unfortunately religion, and culture inhibits our economic potential.

    • @santafilipina9020
      @santafilipina9020 Před 2 lety +1

      You can both believe in God and also be in control of your life instead of "bahala na." I think this is lost on so many Filipinos.

    • @xaviercopeland2789
      @xaviercopeland2789 Před 2 lety

      @@LeuBlue that’s not the case. The US was very religious during its ride to the greatest power in the world, and it doesn’t have to stop progress. I mean, the Parable of the Sower directly contradicts the idea of you not having to do work with what you are given since the lesson is that you have to do as much with what God has given you and work for it.

    • @LeuBlue
      @LeuBlue Před 2 lety

      @@xaviercopeland2789 not really, The law wasn't controlled by the church unlike the Philippines.

    • @LeuBlue
      @LeuBlue Před 2 lety

      @@xaviercopeland2789 racism, massacre and exploitation is not "very religious" those words are the things the Americans did the become how it is today.

  • @HarryTanLego
    @HarryTanLego Před 2 lety +14

    Yoohh. Viva BPOs in PH. Viva Filipinas! 😍

  • @jaffetcoronado3728
    @jaffetcoronado3728 Před rokem

    I am working in BPO industry for 6+ yrs and I am so proud of this industry.

  • @andreijeannego2041
    @andreijeannego2041 Před 2 lety

    Proud Business Process Outsourcing Worker here!!! A thankless but nonetheless fulfilling field.

  • @evelynliu8847
    @evelynliu8847 Před 2 lety +1

    YAY PHILIPPINES ❤️❤️❤️GOD BLESS THE PHILIPPINES ,🙏🙏🙏🙏

  • @harishswami8874
    @harishswami8874 Před 2 lety +7

    India ❤️ Philippine are economic super in future

  • @francis9428
    @francis9428 Před 2 lety +4

    Everyone in this comment section either says *"PHILIPPINES FTW!!!🇵🇭💪🇵🇭✊🇵🇭"*
    or...
    "This is bad, we shouldn't be proud about this"

  • @myra8158
    @myra8158 Před 2 lety +1

    Pls make more contents about the Philippine Military modernization

  • @donieambrocio403
    @donieambrocio403 Před 2 lety +1

    All these are awesome. My only reservation, all these progress do not reach or spread-out yet to the countryside, thus, decongest a bit Mega Manila, with hope, that, even the lower-classed workers be given a decent salary grade and incentives ! May soon be, Amen.

  • @godofcows1124
    @godofcows1124 Před 2 lety +5

    I would rather have an r&d and manufacturing capable country but I guess outsourcing is better than nothing.

  • @aidaladang8113
    @aidaladang8113 Před 2 lety

    God bless Philippines its better country now thanks for sharing

  • @jorgeprudencio3944
    @jorgeprudencio3944 Před 2 lety +2

    Thanks for this informative video.
    I think the development of AI is never a threat to Filipinos. Clients and customers prefer to speak with real people with a heart, not with bots.
    It's not just the accent or grammar, but Filipinos genuine hospitality is the key asset in winning the BPO race.

  • @JA2k24-2
    @JA2k24-2 Před 2 lety +27

    From my experience working in the BPO industry, people really hate talking to an AI even racist folks would rather talk to me than to an AI.

  • @teamodrt9034
    @teamodrt9034 Před 2 lety

    I love philippines,,,,lets move.philippines forward

  • @alejandrolagarta1041
    @alejandrolagarta1041 Před 2 lety

    Subscribed❤️

  • @kabylamefanpage3210
    @kabylamefanpage3210 Před 2 lety +17

    Love u behind asia

  • @KellyNight-qk6os
    @KellyNight-qk6os Před měsícem

    Good to know. The Philippines is also the World's top exporter of licensed/professional Nurses.

  • @Warawarayadnus
    @Warawarayadnus Před 2 lety +11

    Outsourcing giant? YES!
    Underpaid by capitalist company/bosses YES!
    Retirement Fee NO!

  • @JoeGI_bestreplays
    @JoeGI_bestreplays Před 2 lety

    Hope Philippines may creat wise and friendly energy resources that can sustain that nation on its own and led to exporting . The resources in terms of mining are enormous, the only thing still challenging due to technologies and machinery. I remember the documentaries of reporter Jessica Soho the river alone have gold mines don't know the place is. Imagine a river with gold,? How come if there's machine to process it. I believed the Philippines have lots of undiscovered fossils that's has not discovered yet. Why not if these happen it might be the game changer to become leaner in economy a wealthy Philippines from over two decades of being poverty.

  • @ChillManilaDrives
    @ChillManilaDrives Před 2 lety

    Philippines Represent! 😎🇵🇭

  • @planthearium908
    @planthearium908 Před 2 lety

    At the age of 19 my daughter work at the BPO company,just kill the time of loneliness during pandemic.

  • @carlcharm9873
    @carlcharm9873 Před 2 lety

    YES, Indeed, Philippines best in customer service

  • @maboyd1793
    @maboyd1793 Před 2 lety

    Which administration this outsourcing.has started in philippines

  • @S-titik
    @S-titik Před 2 lety

    What?... this is very new to me. Maybe i should check it up.

  • @Ken-sr6eo
    @Ken-sr6eo Před 2 lety +16

    Philippines has so many to offer and future but because of our politician and corruption here in our country ruined that our beautiful future🥺🥺🥺

  • @rodnayab3716
    @rodnayab3716 Před rokem +1

    BPO, IT, Call Center industries are the modern industries in the world, and those multinational industries are invested in the Philippines. The Philippines is the Largest International Call Center on the Planet today, pushed India in 2nd place, Good Job Philippines!, No wonder why the modern & world class tall buildings are mushrooming & thriving in Manila aside for modern tall condos for residences.

  • @Furyx10
    @Furyx10 Před 2 lety

    which sucks from outsourcing jobs that is handed down to my country is that they give very low salary

  • @rickinhawaii
    @rickinhawaii Před 2 lety +2

    Fantastic information 👍👍

  • @aungmyintoo4635
    @aungmyintoo4635 Před 2 lety +2

    Philippines need to become export country like Vietnam if it want to survive economically in the near future.

  • @romwelsevilla9555
    @romwelsevilla9555 Před 2 lety +3

    You forgot to mention the unemployment and underemployment in the Philippines. You focused more on the IT and BPO. Engineering and healthcare workers are one of the in demand workers outside the Philippines. And because of unemployment and underemployment, professionals in these industries seek jobs abroad. I don’t want to continue discussing the salary here in the Philippines, the comment box has no enough space for it.

  • @meijimarts111
    @meijimarts111 Před 2 lety +17

    The Philippines have a system of exploitation in placed, bright, eager and a young population are needed for industries abroad without these young people actually going abroad to compete for jobs. Tech companies in the Philippines aren't known, most are disguised as tech companies but are in fact manpower companies providing cheap services, the result is that the top get to skim off the dollar while the bottom gets the leftovers.
    Tech isn't popular in the Philippines, the Philippine economy is built around the mobility of people. Tourism, services, and remittance sectors are always the key to financial success for many business owners. The Philippines is a consumerist state with a junk food economy, not an innovative state.

    • @boni4782
      @boni4782 Před 2 lety +3

      though I am a Filipino, I agree. But hopefully we'll get there an innovative state. Not many states are innovative tho.

    • @joanurb8015
      @joanurb8015 Před 2 lety +2

      At least that's something than let's say just sitting around or us having to go abroad and look for a job. Now its just on our backyard. It's just the same shit we do but at least it's not very far. That's an innovation already . What tf you talking about.

    • @LarryfromPH
      @LarryfromPH Před 2 lety +1

      Tell us a developing country which is already innovative. PH is also still a middle income country.

    • @freshbakedclips4659
      @freshbakedclips4659 Před 2 lety +2

      The next admin will surely address this problem.
      We have the best candidate running for election this May, and he is the most experienced politician with the most good track record.

  • @itsPinoyprince
    @itsPinoyprince Před rokem +1

    yes

  • @mikemeyers7924
    @mikemeyers7924 Před 2 lety +1

    I think they need to do more manufacturing out sourcing to compete with China and Taiwan. Thi8s would create more jobs for unskilled worker which they desperately need.

  • @alejandrolagarta1041
    @alejandrolagarta1041 Před 2 lety +1

    Good job Philippines🙏🙏🙏

  • @infotech6953
    @infotech6953 Před 2 lety +3

    I am from Philippines I graduated on Bachelor of Science and Information Technology /IT and this true the Philippines are next and the next Generation become most powerful country in the world in terms of everything.

  • @denver1222
    @denver1222 Před 2 lety +3

    Giant Business owners:
    Foreigners
    Workers:
    Locals
    Wage: 7-10USD per day
    Could have been good if the problem of unemployment here is given more importance.