How employee leave management impacts employee experience

This episode of the HR Trends podcast discusses how an organization’s leave management impacts employee experience and satisfaction. Paid leave has never been more important to employees than it is right now, and a tough labor market means employee experience has never been more important to employers. Hear Unum leave-management experts discuss the best policies, practices and technology that can make the difference between a best-in-class employee leave program and one that misses the mark, putting your attraction and retention efforts at risk.
• A perfect storm. Rising employee expectations, a tough labor market and increasing legal complexity are creating a perfect storm for leave management professionals - HR is often bogged down in managing administrative tasks.
• Emerging importance of employee experience. Nationally, employers have shifted from focusing on paid leave to making the leave experience easier and more personalized.
• Poor experiences work against your recruitment and retention goals. If you have great policies, but people don't know about them or you make it hard to use them, that's a bad experience. Employers also need to have holistic policies that address their entire employee population, instead of just focusing on families with children.
• Combine self-service, planning tools and human interaction for the best experience. Compliance is important, but don't forget that every leave represents a challenging life event for employees. Make sure they have the information and resources they need, easily accessible and on multiple channels, to feel confident in taking leave.
• Look for ways to take the burden off HR's shoulders. Solutions like Unum Total Leave can scale your processes, so you can take the time to create a positive, personalized experience for your employees, while ensuring you're in compliance with all relevant laws.
Learn more about Unum’s leave of absence platform and employer solutions at: www.unum.com/employers/soluti....
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