360 photo booth - Getting started with Touchpix for iPhone and iPad

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  • čas přidán 2. 03. 2021
  • ** Find a more up to date version of this video here: • 360 spinner | photo bo... **
    You can use the Touchpix app for your 360 spinner platform. In this case I am using an iPhone 11 (Pro Max), but you can also use the iPhone 12 (Pro Max). This tutorial is to get you started. Please let us know if you have any questions by sending an email to mail@touchpix.com.
    Are you still looking to buy a 360 spinner platform? Find all suppliers here: touchpix.com/buy-a-360-spinner/
    Download the Touchpix app on your device: apps.apple.com/nl/app/touchpi...
    Find more information about the Touchpix app for iPhone and iPad: touchpix.com/

Komentáře • 241

  • @themaineventphotobooth
    @themaineventphotobooth Před 3 lety +2

    Nice and simple well done.

  • @Dj1duke
    @Dj1duke Před 3 lety +6

    Nice Tutorial. Shows off the best 360 features!!

  • @goldencrosslogisticsllc5646

    Hi, can I use my go pro and have this same feature?

  • @bongalanga1753
    @bongalanga1753 Před 2 lety

    Thanks king

  • @sharonpatrice85
    @sharonpatrice85 Před 3 lety +4

    How do I use the GoPro 8 with the manual spinner?

  • @MANDYdollnyc
    @MANDYdollnyc Před 3 lety +3

    Can you use a regular dslr camera or a point and shoot?

    • @Touchpix
      @Touchpix  Před 3 lety

      No dslr. You can use an iPhone 11, 12, the new iPad Air, an iPad pro with an ultra-wide camera. But also a GoPro 7 Black or 8 Black.

  • @miguelamaya2175
    @miguelamaya2175 Před 3 lety +4

    The light you're using on the spinner arm is awesome. Can you share the link where we can buy that light please? Thank you.

    • @Touchpix
      @Touchpix  Před 3 lety +2

      Sure, here is a link: www.amazon.com/Smartphone-Stabilizer-CZcams-Vlogging-Filmmaking/dp/B08N4DY3VX

    • @miguelamaya2175
      @miguelamaya2175 Před 2 lety +1

      @@Touchpix Thank you!!!!

    • @Epugh1972
      @Epugh1972 Před 2 lety

      @@Touchpix can you attach to your 360

    • @Touchpix
      @Touchpix  Před 2 lety

      @@Epugh1972 selfiebox96.com/

  • @violetdreams6603
    @violetdreams6603 Před 2 lety +1

    How did you put the ring light on the arm?

  • @craigfrancis3627
    @craigfrancis3627 Před rokem +1

    Great video, What size is the TV and what TV stand are you using?

    • @Touchpix
      @Touchpix  Před rokem

      48" inch TV. The stand is a combination of multiple products. I don't have the links anymore as the products are not being sold anymore.

  • @dricjackson4902
    @dricjackson4902 Před 2 lety

    So you need a laptop all the time to set up the QR code?

  • @cabinasinsta360byInstaFotobjx

    What effect was chosen for the test?

  • @faranqureshi452
    @faranqureshi452 Před 2 lety

    Hi, Kindly help. I am purchasing HUAER 360 booth will TOUCHPIX support that boot?
    And if I am using DSLR or GOPRO will this work?

  • @dareionbaker
    @dareionbaker Před 2 lety +4

    What generation iPad iPhone and apple tv do you recommend I use with manual 360 spin

    • @Touchpix
      @Touchpix  Před 2 lety +2

      We recommend the iPhone 11 and 12 for recording videos. The iPad Pro 12.9 (any generation) can be used for sharing.

  • @peterlgonzalez
    @peterlgonzalez Před rokem

    How do you get the front camera (facing you when using apps) to ultra wide or to zoon out to full screen? It is too close to peoples faces and I don't want to extend the arm too far back

  • @JennitheMua1
    @JennitheMua1 Před 3 lety

    Can you use an iPhone XS Max for this?

  • @joseochoa2380
    @joseochoa2380 Před 2 lety

    I just got an Orcavue is the software for me? I want to use either the iPhone 13 pro max or the GoPro10

  • @jf332
    @jf332 Před 2 lety

    Can you open more than 1 event at the same time ?

  • @raymendibles3784
    @raymendibles3784 Před 2 lety +1

    Hi, am I able to do a green screen back drop with this app? As in, put in other backgrounds if there’s a green screen behind/around.

    • @Touchpix
      @Touchpix  Před 2 lety +2

      Yes, that is correct. You can add an mp4 video background to the boomerang, video and slomos with a green screen and use remove.bg background removal for the photos.

  • @Lotusgemini222
    @Lotusgemini222 Před 9 měsíci +1

    Can you use Android phones with this as well?

  • @Bhcity215
    @Bhcity215 Před 3 lety

    THANKS FOR THIS....BUT IF YOU HAVE A AUTOMATIC REVO SPIN AND YOU USE TOUCHPIX APP WELL IT STOP ON OR WILL YOU HAVE TO USE THE REMOTE TO STOP IT. OR DO I HAVE TO SETUP A TIMER SOMEWHERE

    • @Touchpix
      @Touchpix  Před 3 lety

      You can start and stop it with the remote that came with the 360

  • @Elibertism
    @Elibertism Před 3 lety

    Good Morning. Can an iPhone XS MAX be used? I'm having trouble connecting to my iPad.

  • @dangoldman4336
    @dangoldman4336 Před 2 lety +1

    Would you be willing to share where you got the TV mounting brackets from? We have the same stand and I hate the Pro X mount. This looks much sturdier. @5:22

    • @Touchpix
      @Touchpix  Před 2 lety

      Hi Dan, it's a custom build. It's not a bracket you can buy, unfortunately.

  • @ZlgProducer
    @ZlgProducer Před rokem +1

    Is there a possibility to configure touchpix to use the TV in Portrait? I imagine that by configuring touchpix to record in 16:9 and using the monitor vertically, you can get much more out of it

    • @Touchpix
      @Touchpix  Před rokem

      Not at the moment. We are working on a solution for that though.

  • @dricjackson4902
    @dricjackson4902 Před 2 lety +1

    Do you need a lap top all the time to set up the QR code for the iPad and what gen does it have to be?

    • @Touchpix
      @Touchpix  Před 2 lety +1

      You only need the laptop before the event. At the event you only need the iPhone/iPad. Here are the hardware requirements for Touchpix: touchpix.com/knowledge-base/touchpix-compatible-and-recommended-devices/

  • @innocentokoba1854
    @innocentokoba1854 Před rokem

    Does Touchpix have a trial subscription for someone to test all of it's features before purchasing an actual subscription?

  • @neekzdream7705
    @neekzdream7705 Před 2 lety +1

    Hi, does The Touchpix Software allow the automatic arm to spin without having to use the on/off remote? I feel like once I hit the play button the arm should start and stop according to the settings. Otherwise what’s the point… what makes it better then the other softwares? Which 360 booth is compatible with your software to make it automatically spin???

    • @Touchpix
      @Touchpix  Před 2 lety

      You can use our trigger box to make that the spinner start spinning and stop spinning. Contact support using our contact form: touchpix.com/contact/

  • @shahbazhussain4378
    @shahbazhussain4378 Před rokem

    Can touchpix be used across multiple phones at the same time off of the same account?

  • @mikaealawoodard9327
    @mikaealawoodard9327 Před 2 lety +1

    Hello. From your experience for a beginner is it better to use a Iphone and Ipad or Iphone or Tv to run booth?

    • @Touchpix
      @Touchpix  Před 2 lety +1

      As a beginner I would recommend to just use the iPhone 11 or iPhone 12. Everything else is extra. You can record a video from the iPhone and share right after the recording using email, sms, QR code and Airdrop.

  • @fr3d414
    @fr3d414 Před 2 lety

    Can any smart TV do with a DSLR camera or Gopro recording (instead of Apple TV)?

  • @kimaric.8089
    @kimaric.8089 Před 2 lety +1

    Do u have to have an Apple TV? Can the mirror screening be done on an iPad too? Like if the event is in a smaller space….

    • @Touchpix
      @Touchpix  Před 2 lety

      I don't believe it's possible to natively mirror the screen of an iPhone to an iPad. But please let us know if you have found a way to do that.

  • @kianafarlow1069
    @kianafarlow1069 Před 2 lety

    Hey. I followed all of these instructions but for some reason, the overlay will not add. How can I fix the issue.

  • @cransaxbeth
    @cransaxbeth Před 2 lety +4

    Hi, Im testing this app but the quality of the videos are not good enough :( Any advice? Im using an iPhone 13 Pro Max and a TouchPix one week trial

    • @canarycapitalrentals
      @canarycapitalrentals Před 2 lety

      I'm using an iphone 13 and if you don't have good led lights your videos will come out looking kind of blurry. czcams.com/video/dh8YBFeZF6s/video.html

    • @Touchpix
      @Touchpix  Před rokem

      Set the quality of the videos to UHQ in the app settings. That will increase the video quality.

  • @johnetta4984
    @johnetta4984 Před 3 lety +7

    Hey I have a question ? With purchasing the 360 photo spinner they have a software option that you can purchase as well. Can I opt out of purchasing their software, and will this software work just as good ?

    • @theproductphotograph
      @theproductphotograph Před 3 lety +3

      Yes, you can choose to use Touchpix instead of the software that comes with your 360 spinner. It will work just as well, and is much easier to use.

  • @stefanoooo1271
    @stefanoooo1271 Před rokem

    What if I have two events same day can I use the same app, but on different phone?

  • @randominajah7127
    @randominajah7127 Před 2 lety

    how about if i using the iphone 8 or iphone xr?

  • @ladyb9717
    @ladyb9717 Před 2 lety +1

    Do you have to have the actually Apple box? Or can it be the app on the tv?

    • @Touchpix
      @Touchpix  Před 2 lety

      You need the Apple TV box if you want to mirror the screen to the TV. Using the TV is not required for the app to work though.

  • @bsmiles1668
    @bsmiles1668 Před 2 lety +1

    Is a Gopro compatible with touchpix if so which one. Also if using a gopro can I still do a sharing station

    • @Touchpix
      @Touchpix  Před 2 lety

      Yes, you can use a GoPro with Touchpix and you can use the sharing station as well. Correct. Here is a link the GoPro tutorial: czcams.com/video/8p6pkPnpTb4/video.html&lc=UgyZBVfAXGnkn2rNPa14AaABAg

  • @jenesiaesteva8891
    @jenesiaesteva8891 Před 2 lety

    Which 360 machine is best to purchase in your opinion?which do you have and where did you buy it?

    • @canarycapitalrentals
      @canarycapitalrentals Před 2 lety

      I purchased overseas myself🙌 I paid $1600 and got it delivered straight to my door within 10 business days. Now I'm documenting my entire 360 photo booth business journey🥳 czcams.com/video/Wf0FqnghpnM/video.html

  • @ldi3602
    @ldi3602 Před 2 lety

    On the first screen where the themes are.. my screen is different. i dont have all of the options that were shown on yours. Why is that?

  • @Noibitheprof
    @Noibitheprof Před 2 lety

    I have the 360 spinner already and an iPhone. What else do I need to start the business.

  • @eliseamonique6654
    @eliseamonique6654 Před 2 lety +2

    Can i use an ipad to record as well or do I have to use an iPhone?

    • @Touchpix
      @Touchpix  Před 2 lety

      iPad have limited options for slow motion compared to iPhones. We recommend to use a recent iPhone. However, you can use an iPad to control a GoPro. We do recommend to have an iPad with data though.

  • @rakerho1549
    @rakerho1549 Před 2 lety +3

    with the iphone, is a data plan necessary? also do you recommend having a router for wifi or is using a mobile hotspot good enough?

    • @Touchpix
      @Touchpix  Před 2 lety

      I recommend to use a hotspot device (4g/LTE router) and to connect the iPhone to that. Or use our brand new Scanpix 2 system for that. That way you don't need internet anymore to share the files with your guests. Here is a preview to that system, we hope to release it next week: czcams.com/video/LgpkhiAi7fk/video.html

  • @a.snipes5314
    @a.snipes5314 Před 3 lety +1

    What numbers are set in this video to get the boomerang to be slow like it is?

    • @Touchpix
      @Touchpix  Před 3 lety

      Slomo duration is set to 3.5. And the Slomo speed is set to 120fps 1920x1080 in the camera settings of the app.

  • @bemafilms7686
    @bemafilms7686 Před rokem +1

    Hi @touchpix ,just wondering if I can use this software for a manual 360 video booth machine? How can I start it automatically? Thanks

    • @Touchpix
      @Touchpix  Před rokem

      You can use the motion trigger for that. However, for a manual spinner I recommend to start it with a button, because you don't want to start it incidentally when you move the arm a little bit.

  • @christopherkhan5987
    @christopherkhan5987 Před 3 lety +2

    What light ring are you using?

    • @Touchpix
      @Touchpix  Před 3 lety

      See this page: touchpix.com/buy-a-360-spinner/ You can find it in the accessories section.

  • @toto2579
    @toto2579 Před 2 lety +1

    Does the app allow you to record vertical video?

    • @Touchpix
      @Touchpix  Před 2 lety

      Yes, absolutely. We have 5 different templates that you can choose from.

  • @102030guerrero
    @102030guerrero Před 2 lety +1

    Hey, could I use a roku tv if I have one available instead of the Apple TV 4k to mirror my device to the TV?

    • @Touchpix
      @Touchpix  Před 2 lety +1

      We recommend using the Apple TV box, since the Roku only works when it's connected to the internet and is less reliable because it works via a router. The Apple TV box can be connected directly to the iPhone.

  • @kellyalves9873
    @kellyalves9873 Před 3 lety +2

    How do I make the video reverse back around for the slo mo video?

    • @Touchpix
      @Touchpix  Před 3 lety

      You can go to Touchpix.com / My account / Events / Manage icon / Edit icon / Enable 'slomo boomerang' in the functions section

  • @bouncemn934
    @bouncemn934 Před 2 lety

    How do you remove your background in the video?

  • @leslievillatoro4278
    @leslievillatoro4278 Před 3 lety +1

    can you use a tv and a ipad sharing station at the same time?

  • @thelitsinitiative9336
    @thelitsinitiative9336 Před 2 lety

    Where did you purchase your tv stand? What model is that?

    • @Touchpix
      @Touchpix  Před 2 lety

      It's a combined stand of different products. I tried to find the products, but I could not find them anymore.

  • @kassielawrence4009
    @kassielawrence4009 Před 3 lety

    I'm using the software for the first time. I deleted an event I created after I opened it on my phone. How do you go back or get out of it to get to the new QR code?

    • @sitoub
      @sitoub Před 3 lety

      Click on the menu, then hit "Close Event"

  • @cowboys4life454
    @cowboys4life454 Před 2 lety +1

    Hi. What is the recommended GB for the IPad on sharing station and iPhone on booth arm?

    • @Touchpix
      @Touchpix  Před 2 lety +1

      128 GB will allow you to save quite some events. That's what we recommend.

    • @cowboys4life454
      @cowboys4life454 Před 2 lety

      @@Touchpix for both iPhone and iPad?

    • @theproductphotograph
      @theproductphotograph Před 2 lety +2

      @@cowboys4life454 Yes, correct.

  • @lyfemultimedia
    @lyfemultimedia Před 2 lety

    QR code's only produce's 4 times if using Apple TV mirroring? Then what?

  • @TVSanta
    @TVSanta Před rokem

    HELLO. I'M HAVING DIFFICULTY WITH APPLE TV. VIDEOS ARE LOCKING. CAN YOU HELP ME ?

  • @Grecispatj
    @Grecispatj Před 2 lety

    is it necessary to have an iphone 11 or can it be with any iphone? Thanks

    • @canarycapitalrentals
      @canarycapitalrentals Před 2 lety

      I recommend using an iPhone 11 and up. I myself use an iPhone 12 mini🥳

  • @cowboys4life454
    @cowboys4life454 Před 2 lety +2

    Hi. How would I share the videos without having a sharing station or TV?
    I just have the iPhone 11 that has taken the video.

    • @Touchpix
      @Touchpix  Před 2 lety +3

      Good question. You can share right from the Touchpix app on the iPhone after you do the recording. No TV needed. You can send the file using email, text message, QR code, Airdrop. The don't see the sharing options in this video, because the screen is mirrored to the TV. If it's not mirrored, you will see the sharing options.

    • @NylahMommy
      @NylahMommy Před 2 lety

      How do I set the timer on touchpix to start when the spinner starts???

  • @silviagutierrez492
    @silviagutierrez492 Před 2 lety

    hello I have the weekly subscription, how do I open the app on a second cell phone

  • @michellefrancois1647
    @michellefrancois1647 Před 2 lety +2

    How can you share the 360 videos if you don't have an Ipad yet for a sharing station?

    • @Touchpix
      @Touchpix  Před rokem

      I recommend to use this solution: czcams.com/video/6UZkhPW8cjw/video.html Works faster than a sharing station.

  • @crystalel-bey6315
    @crystalel-bey6315 Před 2 lety +1

    Hello. I just recently purchased a smart tv that has Apple Tv download. Do I still have to purchase a sperate Apple Tv box or I can use the Apple TV app?

    • @Touchpix
      @Touchpix  Před 2 lety

      The Apple TV box is what you need, correct. The Apple TV app is a video streaming service. That's something else.

    • @crystalel-bey6315
      @crystalel-bey6315 Před 2 lety

      Thank you

  • @vicbranford2582
    @vicbranford2582 Před 2 lety +1

    I'm attempting to do a couple practice runs with the touchpix but every time I try to create a new event it's says event not recognized. How do I close an event to start a new one? I went to manage events and deleted all the previous events and still can't create a new one.

    • @niki_mac
      @niki_mac Před 2 lety

      Same here. I'm following verbatim and nothing is happening.

  • @vanlifeyohandavis4473
    @vanlifeyohandavis4473 Před 3 lety

    What generation Apple TV are you using in this video?

    • @Touchpix
      @Touchpix  Před 3 lety

      4th generation, so that is the Apple TV HD

  • @MANDYdollnyc
    @MANDYdollnyc Před 3 lety +1

    How can you add music for on the app for an event?

    • @Touchpix
      @Touchpix  Před 3 lety +7

      If you want to add the audio file from your computer, go to Touchpix.com / My account / Events / Tap on the manage icon next to your event / Tap on the edit icons / In the general section you will see the option to add the audio file. Make sure you add an mp3 file.
      If you want to add the audio file from your Phone, use the ‘audio’ effect in settings / video effects creator / select the function you like / Add the ‘audio’ effect / Tap on it and add the file.

    • @kimaric.8089
      @kimaric.8089 Před 2 lety

      What about the music from the event… like just the background if it’s a party? Can that sound be added?

    • @Touchpix
      @Touchpix  Před 2 lety +1

      ​@@kimaric.8089 No, that is not possible. The reason is that if you use Slow Motion video, the audio also slows down. If you were to record the audio of the event like that, the voices and music will sounds will sound distorted on the end result.

  • @chasitytaylor9874
    @chasitytaylor9874 Před 2 lety +1

    How do I get the QR code’s to come across the bottom of my tv screen?

    • @Touchpix
      @Touchpix  Před 2 lety

      Make sure that the iPhone is connected to internet. If you use the preset '(Non)Motorized spinner tv session' on this page (touchpix.com/event-from-preset/), QR codes should be enabled in the event.

  • @lyfemultimedia
    @lyfemultimedia Před 3 lety +1

    What generation Apple TV device is compatible for mirroring?

  • @teezyteez
    @teezyteez Před 2 lety +1

    After I create a custom overlay for the event, when I scan the QR code and test everything out the overlay does NOT show. Why is that?

    • @Touchpix
      @Touchpix  Před 2 lety +1

      Hi Kyle, make sure to refresh the event. On the iPhone, tap on the menu icon in the upper left corner and tap 'Refresh event'.

    • @kenyatawitherspoon7382
      @kenyatawitherspoon7382 Před 2 lety +1

      Make sure you are adding it it turns yellow then green when u hit add template

  • @raytaker2987
    @raytaker2987 Před 3 lety +1

    What Apple tv gen can I use?

  • @sallye01
    @sallye01 Před 3 lety

    Hi is there a video with using the apple tv & a iPad sharing station together?

    • @Touchpix
      @Touchpix  Před 3 lety

      There is no video showing both functions in the same tutorial. But that works.

    • @Touchpix
      @Touchpix  Před 3 lety

      Here you can see how to use the sharing station: czcams.com/video/J7GeZHVnNJg/video.html

  • @lwhitaker26
    @lwhitaker26 Před 2 lety +1

    How do you use a DSLR camera for a 360 photo booth?

    • @Touchpix
      @Touchpix  Před 2 lety +1

      DSLR cameras are generally not that good in creating full HD slow motion videos. That's why the GoPro or the iPhone is a better choice.

  • @jaylynnjones5760
    @jaylynnjones5760 Před 2 lety +2

    How do I edit the text, to type in what I want it to say?

    • @Touchpix
      @Touchpix  Před 2 lety

      In the designer click on the Text section on the left side, click on Large text to add the text to the canvas, and double click the text in the Canvas to edit that text.

  • @shanap9518
    @shanap9518 Před 2 lety +1

    Do you have to use a tv? When doing events

    • @Touchpix
      @Touchpix  Před 2 lety +1

      No need for a TV. You can do it without a TV just using the phone.

    • @shanap9518
      @shanap9518 Před 2 lety

      @@Touchpix okay i have a iPhone 11 how do you do the music??? That people be requesting

    • @Touchpix
      @Touchpix  Před 2 lety +1

      @@shanap9518 czcams.com/video/OhAaltsttCc/video.html

    • @shanap9518
      @shanap9518 Před 2 lety

      @@Touchpix thank you!!

  • @ferlimas2537
    @ferlimas2537 Před 2 lety +1

    Will this be available for Android soon? Samsung cameras are much better than iPhone

    • @Touchpix
      @Touchpix  Před 2 lety

      Thanks for the suggestion

  • @justaretha1970
    @justaretha1970 Před měsícem

    Does anyone know why I have to put my iPhone 11 backwards in order for my videos to come out right when spinning? How can I fix it?

  • @misterjefferson6707
    @misterjefferson6707 Před 2 lety +1

    Which 360 spinner are you using in this video?

  • @Bajanboii4
    @Bajanboii4 Před 2 lety +1

    Do I have to carry my laptop to every event or can I just use two iPads for them to download the video's there and then ????

    • @Touchpix
      @Touchpix  Před 2 lety

      You only have to use the laptop before the event. You can create a QR code that you can scan with the app. After that, you don't need internet anymore to do the event.

    • @Bajanboii4
      @Bajanboii4 Před 2 lety +1

      So I will be good to use one iPad on the booth and the other iPad holding for people to scan a QR code to download on the spot?

    • @martinmodderkolk9931
      @martinmodderkolk9931 Před 2 lety

      @@Bajanboii4 Yes, that works. But we recommend to use an iPhone 11 or iPhone 12 to record the videos. Those devices have the popular 120fps second recording option. You can use the iPad to share the files. You need internet on the iPad to make that work.

    • @Touchpix
      @Touchpix  Před 2 lety +1

      @@Bajanboii4 Yes, that works.

    • @Bajanboii4
      @Bajanboii4 Před 2 lety +1

      Hi,
      I'd like to know how to set up touchpix with iPad so at an event I can use my ipad for the scanning of QR codes as this tutorial is about setting up with a TV.

  • @3nogirl
    @3nogirl Před 3 lety

    Do I choose a different setting for motorized spinner if I am not streaming the session to a tv?

    • @Touchpix
      @Touchpix  Před 3 lety

      No, it can be used with the same settings. You can also use a trigger box to connect your motorized spinner to the Touchpix app.

    • @3nogirl
      @3nogirl Před 3 lety +1

      @@Touchpix thanks! I have one more question. My phone is not giving me the version where I can use airdrop. Can I just tell customers I’ll send videos at a later date or tag them on social media when I upload the videos?

    • @Touchpix
      @Touchpix  Před 3 lety +1

      @@3nogirl you can always enable Airdrop and QR code sharing in the event settings. Touchpix.com / My account / Events / Manage icon / Edit icon / Sharing section - Enable Airdrop

  • @SuperNieka
    @SuperNieka Před 3 lety

    What tv are you using?

    • @Touchpix
      @Touchpix  Před 3 lety +2

      Just a simple 50 inch Samsung TV and an Apple TV box

  • @ollyakindele4350
    @ollyakindele4350 Před rokem +1

    how do you make/add the closing montage

    • @Touchpix
      @Touchpix  Před rokem

      You can add that in the Video effects app settings. Tap on Post-roll video to add the video to end by default.

  • @MrAdalston
    @MrAdalston Před 2 lety

    Where did you get the stand for the TV?

  • @lucascruz2407
    @lucascruz2407 Před 2 lety +1

    I subscribed for a week to do tests, i am using a 360 motorized spinning, i connected my gopro 7 to the app via ipad, but i cannot access the internet at the same time i am connected to gopro, so I cannot send via email or sms or qr code, also i can't mirror the app with the gopro camera, even if it's connected the app uses the ipad camera, but if I don't mirror it uses the gopro. how am I supposed to have internet access at the same time I use gopro. I also bought the Sparkles, Light Leaks, Confetti package, but I don't know where it was. i only paid but i didn't have the option to download, i'm using macbook

    • @Touchpix
      @Touchpix  Před 2 lety

      You can only access the internet if you have a data plan on your iPad or if you are using an iPhone. Touchpix is not fully compatible with the Macbook yet, that's why not everything is working that smooth.

  • @violetdreams6603
    @violetdreams6603 Před 2 lety

    How do you unsubscribe from the payment automatic renewal

  • @kingcitystar4459
    @kingcitystar4459 Před 3 lety

    Hello thank you for this video exactly what is the Apple TV for??

    • @Touchpix
      @Touchpix  Před 3 lety +1

      It sends the live view of the phone to the TV.

    • @kingcitystar4459
      @kingcitystar4459 Před 3 lety

      @@Touchpix thank you for your response last question what if iam at a event and there’s no wifi Can I still use the app and show on my tv or do I need wifi 100%

    • @Touchpix
      @Touchpix  Před 3 lety

      @@kingcitystar4459 You can Airdrop the files to customers. That does not need internet but is only available for iPhones. We are releasing a new system next week that will allow all phone users to download the files without the internet. Join the Facebook User Group to stay up to date about the latest news: facebook.com/groups/touchpix/

    • @kingcitystar4459
      @kingcitystar4459 Před 3 lety

      @@Touchpix sorry my question was do i have to have WiFi to use the app and mirror my phone with the tv

    • @Touchpix
      @Touchpix  Před 3 lety

      @@kingcitystar4459 You need an Apple TV box for that (gen.3 or gen.4), no need for wifi.

  • @leylahs896
    @leylahs896 Před 3 lety

    Is it necessary to have a tv or you can do without?

    • @Touchpix
      @Touchpix  Před 3 lety +1

      It can be done with only an iPhone or iPad as well

    • @leylahs896
      @leylahs896 Před 3 lety

      Brilliant thanks, and which models of iPhone and iPad would you recommend? Would iPhone 8 be ok to use for the camera?

    • @Touchpix
      @Touchpix  Před 3 lety

      @@leylahs896 I recommend to use the iPhone 11 because of the ultra wide lens. You need the ultra wide lens to fit all the guests on the platform in the frame and to reduce shaking.

    • @ashiawalker1575
      @ashiawalker1575 Před 2 lety

      Can I use a phone 13 Pro max

  • @GoD.J_XL
    @GoD.J_XL Před 2 lety +1

    Hey I have an iPhone Xr, will it still work?

    • @Touchpix
      @Touchpix  Před 2 lety

      We don't recommend an iPhone XR, because it does not have an ultra-wide lens. The ultra-wide lens is going to give you much smoother videos (if the arm shakes, it's not going to be that visible). And because the phone is also close to the people on the platform, you need the wide-angle to fit them in the video. We recommend using the iPhone 11 (Pro Max) or the iPhone 12 (Pro Max).

  • @ldi3602
    @ldi3602 Před 2 lety +1

    Also is there a reason in my outro video, only half of the video is being shown? like the entire right side is cut off.

    • @Touchpix
      @Touchpix  Před 2 lety +1

      The video dimensions need to be the same as the template, if you want it to fit correctly. Here are the sizes of the templates: Template 1 portrait - 1072 x 1440px
      Template 2 square - 1072 x 1072px
      Template 3 landscape - 1440 x 1072px
      Template 4 landscape long - 1920 x 1072px
      Template 5 portrait long- 1072 x 1920px

    • @ldi3602
      @ldi3602 Před 2 lety

      @@Touchpix one more question is, when i record my video screen goes white, how do you make it so you can still see while its being recorded.

  • @CW03499
    @CW03499 Před 2 lety +1

    Where can I find this joby selfie light

    • @Touchpix
      @Touchpix  Před 2 lety

      Hi Christian, you can find Hardware recommendations here: touchpix.com/buy-a-360-spinner/

  • @lyfemultimedia
    @lyfemultimedia Před 3 lety +1

    Can you use a iPhone 12??

    • @Touchpix
      @Touchpix  Před 3 lety +1

      Yes, that's the best phone to use at the moment.

  • @colleenchanner4543
    @colleenchanner4543 Před 10 měsíci

    This app is so hard. I embarrassed myself thinking it could work on my 360 spin

  • @djrascuchie
    @djrascuchie Před 3 lety +1

    Is the Iphone 12 pro max compatible?

    • @Touchpix
      @Touchpix  Před 3 lety

      Yes, and thats a perfect choice for Touchpix

  • @kennykeel7193
    @kennykeel7193 Před 2 lety

    so do I set this up on my laptop, or iPad ??

  • @nicolegoldsby9225
    @nicolegoldsby9225 Před 2 lety

    I used my iPad for an event. My iPad doesn’t have a data plan but yet uses WiFi. I was on WiFi during the event but none of my photos sent or seem to upload. I am now on better WiFi and trying to send out my queue but the status has said uploading pictures for a while and sms pending is the entire queue. Every time I press send sms, the status reads stopped. How do I know that the pictures are actually being sent and uploaded? Also, can I send the queue from my iPhone even though I took the videos on my iPad?

    • @Touchpix
      @Touchpix  Před 2 lety

      Hi Nicole, can you check if you are on the latest version of the app? The latest version has a fix for a queue problem. If that is not the solution for you, send an email with your phone number to mail@touchpix.com. We will call you to see what is going on.

  • @khamarlyholmes1143
    @khamarlyholmes1143 Před 2 lety

    Why is it when the overlay and everything else is being applied the video doesn’t come out good quality at all ?

    • @Touchpix
      @Touchpix  Před 2 lety

      Hi Khamarly, if you want to improve the output quality, set the video quality to HQ or UHQ in the settings. Keep in mind that you need a fast upload speed to share those files on the spot.

  • @lyfemultimedia
    @lyfemultimedia Před 2 lety +2

    8:25 Does Touchpix automatically start the 360? Or do u need to use the remote to start the 360 and follow the countdown?

    • @Touchpix
      @Touchpix  Před 2 lety +3

      Some spinner brands are compatible with Touchpix. Find out if your spinner is compatible by sending an email to mail@touchpix.com

    • @lyfemultimedia
      @lyfemultimedia Před 2 lety +1

      @@Touchpix I emailed

  • @electwandajanhill7989
    @electwandajanhill7989 Před 2 lety +1

    We are a business of three people that will be providing 360 photo booth event services. Are we able to use our one subscription with Touch Pix to create events using our own separate devices (computer, iphone and/or ipad)? In essence, can that one Touch Pix (QR) license be shared with the three of us when creating separate events using our own phones and computers and sharing the one ipad for the staging station? (I believe Google Drive will help us in some ways) Hopeful, we don't have to purchase three licenses for our one business. Hope I'm clear with my question, and hopefully, you can remedy our anxious concerns.

    • @Touchpix
      @Touchpix  Před 2 lety

      If the devices are using the same App Store account, that is possible. However, you could also consider using the Touchpix.com subscriptions. That way you can activate events on an unlimited number of devices with different Apple accounts. These subscriptions should also be used by one company only. It's not allowed to share subscriptions with other companies.

  • @sherieyharbough1503
    @sherieyharbough1503 Před 3 lety

    Please help how do I put a border on the final video

    • @Touchpix
      @Touchpix  Před 3 lety

      That can be done by adding a transparent png file. You can add it to the video by using the Touchpix.com designer, see this video, 3:00: czcams.com/video/29t402317vk/video.html

  • @justaretha1970
    @justaretha1970 Před 2 lety +1

    Where can I get the tv and tv stand from?

    • @Touchpix
      @Touchpix  Před 2 lety +1

      Amazon, search for 'TV floor stand'. If you purchase a TV, make sure that it's at least 40 inches or bigger. That will allow the guests to scan the QR codes from the screen more easily.

    • @justaretha1970
      @justaretha1970 Před 2 lety +1

      Touchpix thank you so so much

  • @ronniehoward7114
    @ronniehoward7114 Před 2 lety +1

    how do you take the audio off a touchpix video

    • @Touchpix
      @Touchpix  Před 2 lety

      Go to Touchpix.com / My account / Events / Manage icon / Edit icon / Look for the Function section and remove the audio file. Submit the form on the bottom of the page. Go to the app, tap on the menu icon and tap Refresh event.

  • @lauren8532
    @lauren8532 Před 2 lety +1

    How to I retrieve the link to send out the clips?

    • @Touchpix
      @Touchpix  Před 2 lety

      Go to Touchpix.com / My account / Events / Gallery icon / Public URL. Is that what you are referring to?

  • @phillipsouthalljr.3392
    @phillipsouthalljr.3392 Před 2 lety +1

    I deleted QR code before I closed it out. How can I close without QR code?

    • @Touchpix
      @Touchpix  Před 2 lety

      Then you can't close the event like you usually could. You can delete and reinstall the app to get back to the home screen to be able to start a new event.

  • @synphonieconway6998
    @synphonieconway6998 Před 3 lety

    Hello. I created an event but when I do the video what I created won’t show up. Can you help me? Please

    • @Touchpix
      @Touchpix  Před 3 lety

      Yes, can you have a look at this tutorial? m.czcams.com/video/Zv_5v7BCFmY/video.html