My pen does not open the same as the one shown. My pen does not have the screw on the back like this one. I think you need a different video showing how to open the models without an external screw.
Hi Kitty Cat, please reach out to Help@scrib3dpen.com we made a small change on some of the newer pens and you just need to bend them instead of unscrew them. If you email help they can send you an updated video. We have just not posted it yet online.
Hi Assuming that your pen is plugged into the correct port, and that the power supply is plugged in and it still not lighting up then there might be something wrong with your power supply. Please reach out to help@scrib3dpen.com
It seems my 3d pen doesnt have the backing screws as shown in the video, so i'm unsure how to remove the back white part. Do i just pull it off? Are the screws hidden? Its a brand new pen aswell.
Sir please reply my 3D pen is same as yours but mine is starting but I'm not able to select the material type and temperature I waited for half an hour and it's not working and the light is not turning to blue and please reply how can I fix it I didn't receive an adaptor of company.is it the problem
Hi sorry to hear that you are having issue. Are you plugging the pen in to correct location? please reach out to help@scrib3Dpen.com and we can help to figure out what is going on.
Hello sir,my pen is Jammed in the front of the pen and I can’t get it out and my daughter is worked up over it not working could I return it and exchange it for a new one?
hi! i broke mine pen end ended up having to take off the gears can you open the pink thing for me to see the originals posicions? ill be rlly greatfull
@@vardyhardly this is a scrib3D pen? Not sure if you are just kidding around as the pen is too small to fit a mouse and their is nothing that would attract a bug to get into the pen. please reach out to help@scrib3Dpen.com
Hi Michael, please reach out to our customers serves Help@scrib3dpen.com as they are better suited to help you. mention what pen and please describe the problem as much as possible.
Hi ,my 3d pen whenever the filament is like short it goes inside the 3d pen when i put the new filamint it doesn't go inside the 3d pen please help with this issue 😢😢
please reach out to help@scrib3dpen.com so we can get the bottom of this. Are you running the pen while attempting to put in more filmnet? As you need to do that so the filament is passed the drive gears. Also pointed piece of plastic can be a problem, why you need a flat surface. If you reach out to help then we can get to the bottom of it.
thank you, i have been trying to fix it for weeks and when i stumbled soon your video i figured it ou thanks
My pen does not open the same as the one shown. My pen does not have the screw on the back like this one. I think you need a different video showing how to open the models without an external screw.
please reach out to help@scrib3dpen.com you need to bend the pen to make the hatch pop off otherwise everything else is the same.
That is the same with me
Just got one & it doesn’t have any screws either- how the heck are we supposed to open this? It got clogged instantly.
Mine to. it doesn’t have the screw and there is a different font for the label
Just bend it!
The back of my pen where the filament comes in doesn't come out, it's hard or stuck, I pressed it to push it but it doesn't come out
please reach out to help@scrib3dpen.com, if there is no blockage in the tube then something else is going on. We will get it fix please email!
Is there any other way to try to take the top off been trying for days still cant get it off
please reach out to Help@scrib3dpen.com so we can help you.
My P1 pen doesn’t have the screw and I couldn’t remove the white cover.
Hi Kitty Cat, please reach out to Help@scrib3dpen.com we made a small change on some of the newer pens and you just need to bend them instead of unscrew them. If you email help they can send you an updated video. We have just not posted it yet online.
Hey what i do if my pencil doesn`t turn on?
Hi Assuming that your pen is plugged into the correct port, and that the power supply is plugged in and it still not lighting up then there might be something wrong with your power supply. Please reach out to help@scrib3dpen.com
My pen’s nossle came off after filament ran out. Is it clogged?
Sorry to hear your having an issue, please reach out to help@scrib3dpen.com and if possible please send a picture as well.
It seems my 3d pen doesnt have the backing screws as shown in the video, so i'm unsure how to remove the back white part. Do i just pull it off? Are the screws hidden? Its a brand new pen aswell.
please reach out to help@scrib3dpen.com you need to bend the pen to make the hatch pop off otherwise everything else is the same.
@@Scrib3DPenwhy not create a video showing how to open the pen which doesn’t have a screw?
@@jigarshuklaright?? Ours doesn’t have screws and can’t find any videos
Sir please reply my 3D pen is same as yours but mine is starting but I'm not able to select the material type and temperature I waited for half an hour and it's not working and the light is not turning to blue and please reply how can I fix it I didn't receive an adaptor of company.is it the problem
Hi Sabitha, please reach out to our customers serves Help@scrib3dpen.com as they are better suited to help you.
My pen does not have the screw or that design at the end i got mine from your company on amazon and yes it is a p1 and also not a advance
please reach out to help@scrib3dpen.com you need to bend the pen to make the hatch pop off otherwise everything else is the same.
The pen doesn’t even activate in my case, it just stays off
Hi sorry to hear that you are having issue. Are you plugging the pen in to correct location? please reach out to help@scrib3Dpen.com and we can help to figure out what is going on.
Can you share the link to the tool your using to fix the 3d pen.
It's a screwdriver, you just want one on the smaller side philips or flat head will work. Hope that helps.
Please answer my 3d pen is working but the filaments is not going inside 😢 😕 😫 please help
Sorry to hear you are having an issue, please reach out to help@scrib3dpen.com and they can get your pen running or swap it out.
Hello sir,my pen is Jammed in the front of the pen and I can’t get it out and my daughter is worked up over it not working could I return it and exchange it for a new one?
Hi please reach out to our customers serves Help@scrib3dpen.com as they are better suited to help you.
😮 i Just got it 😊 1:06
my pen and nozzel broke
hi! i broke mine pen end ended up having to take off the gears can you open the pink thing for me to see the originals posicions? ill be rlly greatfull
Hi can you please email help@scrib3dpen.com we would be happy to help as best we can.
Meu filamento enganchou na caneta 3D como tirar?
invierta la pluma si esa dosis no funciona, comuníquese con help@Scrib3dpen.com
the straw thing didn’t come out
Hi please reach out to help@scrib3Dpen.com so we can get you up and running as soon as possible.
The top cover is stuck
try more force or reach out to help@scrib3dpen.com
Mi lápiz calienta asta 120 y de ahí no sube ni se mantiene baja a 0 y no sale el plastiquito osea no funciona 😢
please reach out to help@scrib3dpen.com | Comuníquese con help@scrib3dpen.com.
Please help!! My pen is jammed. I think something is inside. It can pull in filament but then it'll get jammed halfway.
please reach out to Help@scrib3dpen.com so we can help you.
how do i redo it? it broke 😢
Sorry to hear you are having issues. Not sure what you mean by redo? what broke? please reach out to help@scrib3dpen.com for assistance.
the 3d pen i bought apparently had mice and bugs in it.. so it broke
@@vardyhardly this is a scrib3D pen? Not sure if you are just kidding around as the pen is too small to fit a mouse and their is nothing that would attract a bug to get into the pen. please reach out to help@scrib3Dpen.com
My pen won’t pull or push out filament.
Hi Michael, please reach out to our customers serves Help@scrib3dpen.com as they are better suited to help you. mention what pen and please describe the problem as much as possible.
Me too
Same here
Me toooo
Why you are not explaining in video
Hi ,my 3d pen whenever the filament is like short it goes inside the 3d pen when i put the new filamint it doesn't go inside the 3d pen please help with this issue 😢😢
please reach out to help@scrib3dpen.com so we can get the bottom of this. Are you running the pen while attempting to put in more filmnet? As you need to do that so the filament is passed the drive gears. Also pointed piece of plastic can be a problem, why you need a flat surface. If you reach out to help then we can get to the bottom of it.
than you 🙏
Thank you
It didn’t work
Sorry to hear that please reach out to help@scrib3dpen.com and we can help find a solution either by fixing your pen or replacing it.
😤😡